TECHNICAL SALES REP [ELECTRONICS]

Durban, KwaZulu Natal Futurelink Global Recruitment

Posted 4 days ago

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Job Description

Technical Sales Representative

Our client based in Durban is looking for a Technical Sales Rep to join their team.

Main purpose of the role:

  • Selling products.
  • Meeting customers' needs.
  • Maintaining existing customer relationships.
  • Growing sales within the allocated area or region.
Duties & Responsibilities
  • Maximising sales and growing market share by presenting and selling the company’s range of products, solutions, and services.
  • Ensuring that personal sales targets are met/exceeded.
  • Ongoing canvassing for sales prospects and identification of new customers.
  • Generating accurate quotations consistent with customer requirements.
  • Speedy closure of deals.
  • Ensuring customer needs are consistently understood and expectations met and managed.
  • Ensuring compliance with pricing and discount structures.
  • Working in conjunction with technical support/product specialists when appropriate.
  • Attending all sales meetings and related training.
  • Maintaining an up-to-date calendar.
  • Ensuring high levels of customer satisfaction and sound customer relationships.
  • Maintaining demonstration equipment in safe and good order.
  • Providing product demonstrations and assisting with marketing initiatives as required.
  • Providing product training when appropriate.

Technical Support:

  • Ensuring that the product or solution offered meets the customer’s requirement.
  • Providing first line technical support and where necessary, facilitate advanced support from the technical department.

Market analysis:

  • Gathering and analysing market information and preparing related reports.
  • Generating reports per sales manager requirements.
  • Preparing periodic reports on market developments and business/sales opportunities.
  • Preparing and timeously submitting activity/call reports as required.

Customer Relations:

  • Ensuring that the customer is consistently treated as “King”.
  • Developing lasting customer relationships through interpreting and managing their requirements.
  • Interacting continuously with customers to establish lasting customer relationships.
  • Ensuring customers are effectively informed of existing products and new products ready to go to market.
  • Ensuring that customer details are accurate and constantly updated on company sales database.
  • Ensuring that contracts between sales and customer are complete and fit for purpose.

Process Optimisation:

  • Personally contribute to a culture of continuous improvement with regard to sales processes with the focus on customer value-add and efficiency.
  • Ensuring that sales related documentation is accurate, correct, and complete.
Desired Experience & Qualification
  • Matric
  • Experience in a similar role
  • Experience in the electronics sector – advantageous
  • Proven track record in sales.
  • Valid drivers license & reliable personal vehicle
Interested?

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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CUSTOMER SERVICES REPRESENTATIVE (Electronics Manufacturing) Market Related

Durban, KwaZulu Natal SRG Recruitment (Pty) Ltd.

Posted 4 days ago

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Job Description

Customer Services Representative

Our client seeks to appoint a suitably qualified and experienced Customer Services Representative to be based in Pinetown.

Responsibilities:

  1. Invoicing
  2. Running Syspro cost report and cost updates
  3. Analysis of job card variances
  4. Inventory analysis and ageing
  5. ECO management
  6. Monthly finance reporting
  7. Manage customer communications

Minimum Requirements:

  1. A matric with a Business Administration qualification
  2. MS Office and Syspro proficiency
  3. At least 5 years’ experience in a similar role within an electronics manufacturing environment

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 14 days, please consider your application as unsuccessful.

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