7 Educational Policy jobs in South Africa

Listing reference: manco_000696

Listing status: Online

Apply by: 7 April 2025

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

To provide coordination and support to the Curriculum Department by assisting with the various processes associated with new programme development, short learning programme development, professional body accreditation and responses to regulatory bodies within the department to ensure that MANCOSA meets its strategic objectives and goals.

1. Track documents as per New Programme Development processes
2. Efficiently schedule and coordinate meetings and interviews as and when required
3. Ensure new programme development is completed as per regulatory and institutional standards
4. Sourcing of programme developers, programme reviewers, and short learning programme developers timeously to ensure deadlines are met
5. Liaise with programme developers regarding revisions and/or amendments to new programme submission documents
6. Submit new programmes as per the stipulated deadline
7. Ensure alignment of new programme development with the institution’s mission, vision, and strategic objectives
8. Compile and coordinate narratives and supporting evidence for new programme development
9. Coordinate the development of responses to conditions and/or representations (where applicable) when feedback is received from the respective regulator
10. Coordinate the development and review of Short Learning Programmes ensuring alignment with the institution’s mission, vision, and strategic objectives
11. Ensure professional body accreditation, endorsement, MOU, or maintenance is complete as per the guidelines provided
12. Submit professional body applications as per the stipulated deadline
13. Ensure alignment of professional body with the identified existing programme
14. Compile and manage narratives and supporting evidence for professional body applications
15. Participation in regulatory body activities

1. Essential Qualification: Honours
2. Preferred Qualification: Master’s

1. Essential experience: At least 1-2 year’s higher education work experience, and understanding of curriculum and regulatory compliance
2. Preferred experience: At least 1-2 year’s higher education work experience, and understanding of curriculum and regulatory compliance

1. Excellent listening, communication, and written skills
2. Strong writing and reporting abilities
3. Effective collaboration and interpersonal skills
4. Strong networking and relationship-building skills
5. Adherence to instructions and procedures
6. Deadline-oriented
7. Capable of multitasking
8. Excellent planning, organizational skills, and ability to perform under pressure
9. High level of integrity and honesty
10. Creative and innovative thinker
11. Proficiency in MS Office
12. Solid understanding of the Higher Education landscape
13. Ability to thrive under pressure

Required to work overtime when necessary

To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams while ensuring delivery of business performance objectives, KPIs, and SLAs in accordance with company procedures and policies.

Job Responsibilities:

• Ensure delivery of targets.
• Provide reports to the Operations Manager on the status of objectives.
• Assist and provide guidance to the analysts with any queries and handle the more complex cases, if and where appropriate.
• Validate claims history while adhering to the relevant compliance procedures.
• Ensure all new policies are checked against CUE and the subsequent chase cycle is being adhered to and meets the agreed SLAs.
• Provide technical support to the team and be a referral point for handling customer complaints to achieve a positive outcome.
• Manage additional premium process to ensure outstanding debt is kept to a minimum.
• Ensure that the risk customer validation chase cycle and return post customer validation chase cycle are managed effectively.
• Provide sign-off on all voidance and cancellation decisions relating to referrals from the CFS teams, Sales and Service, and Claims.
• Conduct regular reviews to check the accuracy and quality of the team’s work.
• Deliver coaching and feedback to the team to achieve KPIs and SLAs, and conduct regular performance reviews and 1-2-1s, including probationary reviews and annual appraisals.
• Deal with all employee issues including monitoring absence and conducting disciplinaries.
• Assist the Operations Manager with the recruitment process.
• Monitor agents' calls to ensure they are following the company’s policies and procedures at all times and are compliant with FCA regulations (including TCF principles).
• Set targets for agents and deliver coaching and feedback to the team to achieve KPIs and SLAs, and conduct regular performance reviews, including probationary reviews and annual appraisals.
• Assist with the training of new recruits or re-training of current employees when required.
• Have input into and manage departmental procedures specifically in relation to policy fraud analysis, investigations, technical referral, and drive improvements in processes and systems.
• Ensure all analysts are compliant with TCF principles when liaising with customers and ensure own personal compliance with TCF principles.
• Work closely with other CFS teams and other departments to ensure consistency and best practice.
• Ensure compliance with company and other relevant standards/regulations at all times.
• Build and maintain relationships with CFS and other departments, as appropriate.
• Ensure personal and team compliance with Company Financial Crime policies and other standards and regulations.

Job Requirements:

• A minimum of Matric/NQF 4 qualification.
• RE or FAIS qualification is preferable.
• Excellent communication skills, both verbal and written.
• Negotiation and influencing skills.
• Good time management and organisation skills with the ability to prioritise work.
• Strong leadership and people management skills with the ability to motivate employees in a high-pressure environment.
• Problem-solving skills with the ability to adopt a logical approach to resolving problems.
• Strong customer service skills.
• Good numeracy and literacy skills.
• Extensive motor insurance experience.
• Extensive motor insurance policy fraud experience.
• Experience of performance management of a team.
• Experience of setting objectives.
• Solid understanding of all aspects of motor insurance, specifically with regards to policy fraud investigation and analysis/indemnity referral.
• Knowledge of fraud detection and analysis systems.
• Solid understanding of the insurance fraud intelligence model and relevant systems.
• Excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to claims.
• Solid understanding of the business objectives and operations delivery.
• Technical knowledge of insurance products and personal lines insurance.
• Comprehensive understanding of regulatory requirements and company principles (including TCF) following appropriate training.
• Sound knowledge of managing telephony systems.
• CII qualified or working towards this.

Required Skills:

• Commercially focused.
• Self-motivated and enthusiastic.
• Takes initiative to make decisions.
• An organised and proactive approach.
• Emphasis on attention to detail and accuracy.
• Able to work on own initiative and as part of a team.
• A flexible approach and positive attitude.
• Confident in presenting complex information in a clear and concise manner.
• Strives to deliver performance targets and drive business improvements to contribute to the success of the business.

Core Behaviour:

Huntswood’s employees are described as dependable, driven, and collaborative. The job holder should be able to demonstrate they are:

• Confidential, reliable, and genuine.
• Dynamic, passionate, and determined.
• Friendly, compassionate, and cooperative.

The United Nations University World Institute for Development Economics Research (UNU-WIDER), together with the National Treasury of South Africa (NT), is opening a request for research proposals under the second phase of the Southern Africa – Towards Inclusive Economic Development (SA-TIED) programme. The papers produced under this request will be published as a part of the macro-fiscal analysis and policy modelling workstream of the programme. Submission deadline: 12 January 2024, 23:59 UTC+3.

This call invites South Africa-based researchers to apply. It offers a unique opportunity to undertake both theoretical and evidence-based research that will help identify unintended consequences of policy changes and guide macroeconomic policy design and implementation.

South Africa is currently confronted with key challenges including poverty, inequality, heightened unemployment, and high public debt, that require pressing attention to get the country’s economy back on track and generate growth. While structural reforms are required to address these challenges effectively, macroeconomic policy-driven research is also needed.

This request for research proposals therefore includes the following research areas, among others:

1. Optimal design and implementation of fiscal policy (including public investment and debt, tax policy, and expenditure), and the assessment of its effectiveness.
2. Analysis of monetary policy (including the evaluation of SARB core mandate of keeping inflation within the 3 to 6 percent range, and whether it has supported a stable and competitive real exchange rate), assessment of its transmission channels, and investigation of unintended effects of policy changes.
3. Financial stability and macro-prudential policy, including the analysis of the impact of financial innovation on financial stability, and the design and implementation of macro-prudential policy.
4. Macroeconomic policy coordination, including the investigation of the relationship between monetary and macro-prudential policy, the analysis of spill-over effects of the fiscal, monetary, and macro-prudential policy-mix.
5. South Africa as a small open economy and the impacts of global shocks (both from a positive and normative perspective). Recent such disturbances include the outbreak of the global Covid pandemic and the rapidly changing geopolitical landscape, with their corollary of worsened macroeconomic and financial uncertainty, and supply chains disruption.
6. Enhancement of the forecasting, policy analysis, and modelling tools, including the development of structural models that will help improve the ability to forecast and simulate the effects of potential policy changes critical for South Africa.

Invitations

Against this backdrop, UNU-WIDER together with the National Treasury announce a request for proposals on topics within the above research areas. Proposals from individuals, groups of individuals, and non-profit organizations are welcome.

Special consideration will be given to research teams that include:

• South African researchers
• Junior and early-career researchers
• Female researchers
• Researchers from historically disadvantaged universities (HDIs)

Evaluation Process and Criteria

Each proposal will be reviewed for scientific merit and feasibility. Proposals will be selected based on three criteria: (i) relevance to the research project, (ii) strength of empirical and policy contributions, and (iii) quality and clarity of writing. Based on this assessment, a pool of suitable proposals will be determined.

Only the final decision on whether or not an application is accepted will be communicated to applying researchers.

Proposal Submission Procedure

The proposal should be no more than three pages of A4 paper in length, excluding cover page and references. The cover page should contain the complete contact information of researcher(s), and a 120–150-word abstract summarizing the research question, methodological approach, and expected contribution.

Submission of proposals is done electronically by using the online form on the call’s announcement page. There are three forms to select from: one for individuals, another for groups of individuals, and a third for non-profit organizations. Details (such as address, gender, nationality, date of birth) of all researchers involved will need to be included in the form and the cover page, the proposal, and short CVs (five pages or less) of researcher/s uploaded. Please familiarize yourself with the form in advance.

Other Considerations

For successful proposals:

Researchers or their institutions (non-profit) will sign a consultant contract or an institutional contractual agreement with UNU-WIDER that follows the UNU conditions of service for Consultant Contracts (CTC), or Institutional Contractual Agreements (ICA).

Researchers/institutions will transfer copyright of research produced under the contract to UNU-WIDER. The purpose of this copyright transfer is to allow UNU-WIDER to effectively negotiate with top academic publishers in order to seek the most desirable possible publication outlet for a related set of papers/studies. If no (further) publication is to be expected by UNU-WIDER, the copyright can be transferred to the author(s). Any material published externally thereafter resulting from this body of work should carry due acknowledgement of UNU-WIDER as the original commissioning institute. A total research honorarium will be paid for the work undertaken. Submission of a budget is not required for the proposal.

Please submit your application by 12 January 2024. Any questions on the proposal process should be sent to All queries and responses will be published on the call for proposals announcement page. Selected answers will be updated on a rolling basis.

25 October 2023: Launch of request for research proposals

12 January 2024: Application submission deadline

15 February 2024: Target date for informing on decisions

15 August 2024: Target date for submission of first drafts of papers

1st week of September 2024: Target date for work-in-progress workshop

Mid to end-October 2024: Target date for submission of revised near-final draft papers and a one-page summary of key findings

*Knowledge-sharing events will be planned subsequently.

The United Nations University World Institute for Development Economics Research (UNU-WIDER), together with the National Treasury of South Africa (NT), is opening a request for research proposals under the second phase of the Southern Africa – Towards Inclusive Economic Development (SA-TIED) programme. The papers produced under this request will be published as a part of the macro-fiscal analysis and policy modelling workstream of the programme. Submission deadline: 12 January 2024, 23:59 UTC+3.

This call invites South Africa-based researchers to apply. It offers a unique opportunity to undertake both theoretical and evidence-based research that will help identify unintended consequences of policy changes and guide macroeconomic policy design and implementation.

South Africa is currently confronted with key challenges including poverty, inequality, heightened unemployment, and high public debt, that require pressing attention to get the country’s economy back on track and generate growth. While structural reforms are required to address these challenges effectively, macroeconomic policy-driven research is also needed.

This request for research proposals therefore includes the following research areas, among others:

1. Optimal design and implementation of fiscal policy (including public investment and debt, tax policy, and expenditure), and the assessment of its effectiveness.
2. Analysis of monetary policy (including the evaluation of SARB core mandate of keeping inflation within the 3 to 6 percent range, and whether it has supported a stable and competitive real exchange rate), assessment of its transmission channels, and investigation of unintended effects of policy changes.
3. Financial stability and macro-prudential policy, including the analysis of the impact of financial innovation on financial stability, and the design and implementation of macro-prudential policy.
4. Macroeconomic policy coordination, including the investigation of the relationship between monetary and macro-prudential policy, the analysis of spill-over effects of the fiscal, monetary, and macro-prudential policy-mix.
5. South Africa as a small open economy and the impacts of global shocks (both from a positive and normative perspective). Recent such disturbances include the outbreak of the global Covid pandemic and the rapidly changing geopolitical landscape, with their corollary of worsened macroeconomic and financial uncertainty, and supply chains disruption.
6. Enhancement of the forecasting, policy analysis, and modelling tools, including the development of structural models that will help improve the ability to forecast and simulate the effects of potential policy changes critical for South Africa.

Invitations

Against this backdrop, UNU-WIDER together with the National Treasury announce a request for proposals on topics within the above research areas. Proposals from individuals, groups of individuals, and non-profit organizations are welcome.

Special consideration will be given to research teams that include:

• South African researchers
• Junior and early-career researchers
• Female researchers
• Researchers from historically disadvantaged universities (HDIs)

Evaluation Process and Criteria

Each proposal will be reviewed for scientific merit and feasibility. Proposals will be selected based on three criteria: (i) relevance to the research project, (ii) strength of empirical and policy contributions, and (iii) quality and clarity of writing. Based on this assessment, a pool of suitable proposals will be determined.

Only the final decision on whether or not an application is accepted will be communicated to applying researchers.

Proposal Submission Procedure

The proposal should be no more than three pages of A4 paper in length, excluding cover page and references. The cover page should contain the complete contact information of researcher(s), and a 120–150-word abstract summarizing the research question, methodological approach, and expected contribution.

Submission of proposals is done electronically by using the online form on the call’s announcement page. There are three forms to select from: one for individuals, another for groups of individuals, and a third for non-profit organizations. Details (such as address, gender, nationality, date of birth) of all researchers involved will need to be included in the form and the cover page, the proposal, and short CVs (five pages or less) of researcher/s uploaded. Please familiarize yourself with the form in advance.

Other Considerations

For successful proposals:

Researchers or their institutions (non-profit) will sign a consultant contract or an institutional contractual agreement with UNU-WIDER that follows the UNU conditions of service for Consultant Contracts (CTC), or Institutional Contractual Agreements (ICA).

Researchers/institutions will transfer copyright of research produced under the contract to UNU-WIDER. The purpose of this copyright transfer is to allow UNU-WIDER to effectively negotiate with top academic publishers in order to seek the most desirable possible publication outlet for a related set of papers/studies. If no (further) publication is to be expected by UNU-WIDER, the copyright can be transferred to the author(s). Any material published externally thereafter resulting from this body of work should carry due acknowledgement of UNU-WIDER as the original commissioning institute. A total research honorarium will be paid for the work undertaken. Submission of a budget is not required for the proposal.

Please submit your application by 12 January 2024. Any questions on the proposal process should be sent to All queries and responses will be published on the call for proposals announcement page. Selected answers will be updated on a rolling basis.

25 October 2023: Launch of request for research proposals

12 January 2024: Application submission deadline

15 February 2024: Target date for informing on decisions

15 August 2024: Target date for submission of first drafts of papers

1st week of September 2024: Target date for work-in-progress workshop

Mid to end-October 2024: Target date for submission of revised near-final draft papers and a one-page summary of key findings

*Knowledge-sharing events will be planned subsequently.

The United Nations University World Institute for Development Economics Research (UNU-WIDER), together with the National Treasury of South Africa, is requesting research proposals under the second phase of the Southern Africa – Towards Inclusive Economic Development (SA-TIED) programme. The papers generated under this Request for Research Proposals (RfRP) will be published as a part of the macro-fiscal analysis and policy modelling workstream of the programme. Submission deadline: 15 September 2022, 23:59 UTC+3.

Arguably, one of South Africa’s main challenges is to generate economic growth that is inclusive, thus reducing unemployment, poverty, and inequality. Both fiscal and monetary policy might play a role in this. Investigating the roles of fiscal and monetary policy and understanding the nature and drivers of investment and economic growth in South Africa, the following are priority research areas:

• The role of fiscal anchors (fiscal targets) to guide sustainable fiscal policymaking and execution.
• Fiscal risk as a key component of fiscal policymaking.
• The macro-fiscal position in support of sustainable and inclusive economic growth.
• The determinants of (potential) economic growth, investment, and total factor productivity.
• The co-ordination of fiscal and monetary policy in support of macroeconomic stability and sustainable economic growth.
• Monetary policy and inflation; micro- and macro-prudential policy and financial stability, and economic growth.

Against this backdrop, UNU-WIDER together with the National Treasury of South Africa announce a Request for Research Proposals on topics within the above research areas.

UNU-WIDER and the National Treasury of South Africa invite proposals from qualified researchers for papers examining the questions as outlined above. Papers that pass initial screening will be considered for publication under UNU-WIDER copyright as an SA-TIED research paper and possibly also in the WIDER Working Paper Series. The working papers need to be written in English and limited to 10,000 words or less (inclusive of text, tables, figures, footnotes, references, etc.). Papers may use either theoretical or empirical approaches.

Proposals from individuals (or groups of individuals) as well as non-profit organizations are welcome. Applications from women and South African researchers are particularly encouraged. Proposals may address one or more of the research questions.

1. 1 August 2022: Launch of request for research proposals
2. 31 August 2022: Deadline for questions on the proposal process
3. 15 September 2022: Proposal submission deadline
4. 13 October 2022: Target date for informing on funding decisions
5. 28 February 2023: Target date for submission of first draft of papers
6. Week of 20 March 2023: Target date for work-in-progress workshop
7. 20 April 2023: Target date for submission of revised near-final draft papers and a one-page summary of key findings

Submission of proposals is done electronically by using the online form on the RfRP announcement page. There are three forms to select from: one for individuals, another for groups of individuals, and a third for non-profit organizations. Please familiarize yourself with the form in advance.

Any questions on the proposal process should be sent to by 31 August 2022. All queries and responses will be published on the RfRP announcement page. Selected answers will be updated on a rolling basis.

The United Nations University World Institute for Development Economics Research (UNU-WIDER), together with the National Treasury of South Africa, is requesting research proposals under the second phase of the Southern Africa – Towards Inclusive Economic Development (SA-TIED) programme. The papers generated under this Request for Research Proposals (RfRP) will be published as a part of the macro-fiscal analysis and policy modelling workstream of the programme. Submission deadline: 15 September 2022, 23:59 UTC+3.

Arguably, one of South Africa’s main challenges is to generate economic growth that is inclusive, thus reducing unemployment, poverty, and inequality. Both fiscal and monetary policy might play a role in this. Investigating the roles of fiscal and monetary policy and understanding the nature and drivers of investment and economic growth in South Africa, the following are priority research areas:

• The role of fiscal anchors (fiscal targets) to guide sustainable fiscal policymaking and execution.
• Fiscal risk as a key component of fiscal policymaking.
• The macro-fiscal position in support of sustainable and inclusive economic growth.
• The determinants of (potential) economic growth, investment, and total factor productivity.
• The co-ordination of fiscal and monetary policy in support of macroeconomic stability and sustainable economic growth.
• Monetary policy and inflation; micro- and macro-prudential policy and financial stability, and economic growth.

Against this backdrop, UNU-WIDER together with the National Treasury of South Africa announce a Request for Research Proposals on topics within the above research areas.

UNU-WIDER and the National Treasury of South Africa invite proposals from qualified researchers for papers examining the questions as outlined above. Papers that pass initial screening will be considered for publication under UNU-WIDER copyright as an SA-TIED research paper and possibly also in the WIDER Working Paper Series. The working papers need to be written in English and limited to 10,000 words or less (inclusive of text, tables, figures, footnotes, references, etc.). Papers may use either theoretical or empirical approaches.

Proposals from individuals (or groups of individuals) as well as non-profit organizations are welcome. Applications from women and South African researchers are particularly encouraged. Proposals may address one or more of the research questions.

1. 1 August 2022: Launch of request for research proposals
2. 31 August 2022: Deadline for questions on the proposal process
3. 15 September 2022: Proposal submission deadline
4. 13 October 2022: Target date for informing on funding decisions
5. 28 February 2023: Target date for submission of first draft of papers
6. Week of 20 March 2023: Target date for work-in-progress workshop
7. 20 April 2023: Target date for submission of revised near-final draft papers and a one-page summary of key findings

Submission of proposals is done electronically by using the online form on the RfRP announcement page. There are three forms to select from: one for individuals, another for groups of individuals, and a third for non-profit organizations. Please familiarize yourself with the form in advance.

Any questions on the proposal process should be sent to by 31 August 2022. All queries and responses will be published on the RfRP announcement page. Selected answers will be updated on a rolling basis.