16 Educational Guidance jobs in South Africa

Coordinator: Academic Support

Bellville, Western Cape UWC Online - University of the Western Cape

Posted 10 days ago

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Job Description

Student Development and Support (SDS) plays a leading role in creating a holistic, facilitative co-curricular environment and excellent opportunities for students to develop their full potential as responsible and responsive citizens. The Centre for Student Support Services (CSSS) provides broad student-centred development support interventions to registered students. Its professional services, multi-faceted programs, training opportunities and resources are aimed at co-creating possibilities through a dynamic, supportive environment which enhances the student experience, learning, growth and success.

The incumbent will be expected to:

  • Coordinate and deliver all administrative and operational requirements of the Office for Academic Support programmes
  • Develop and create innovative learning support resources for departmental offerings and initiatives
  • Coordinate and maintain digital platforms for learning programmes
  • Coordinate and provide programme awareness, recruitment and selection efforts, as well as training and facilitation in line with departmental goals
  • Coordinate and oversee monitoring and evaluation of relevant projects and programmes
  • Provide regular, ongoing progress reports, as well as written operational and evaluation reports
  • Collaborate with relevant internal and external stakeholders to enhance academic skills enablers initiatives for students
  • Engage actively in relevant research
  • Provide academic coaching sessions to students in the form of one-on-one sessions
  • Support the Manager and Director with broader operational and strategic matters where required
  • Must be prepared to work over weekends where required

Minimum Requirements:

  • Postgraduate qualification in Education, Social Science or a relevant qualification at NQF Level 8
  • With 3 to 5 years relevant work experience in facilitation and coaching in Higher Education

Core Experience:

  • An understanding of relevant theories pertaining to student academic outcomes
  • Demonstrated experience in the development and design of learning programmes
  • Demonstrated experience in the use of data to inform the design of learning programmes/enablers
  • Demonstrated experience in Group Facilitation

Advantageous

  • Experience within student academic and learning skills
  • Familiarity with working in an academic environment within the context of Higher Education
  • Experience interpreting data analytics
  • Practical knowledge of Coaching Modalities and Neurological Learning Theories

Competencies:

  • Good interpersonal skills
  • Good presentation and communication skills
  • Strong administrative, planning and organizational skills
  • Report writing
  • Strong leadership ability
  • Computer literacy
  • Ability to take initiative and to work independently
  • Ability to collect, process and interpret evaluation data
  • Ability to work in a team
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Academic Support Co-ordinator

Varsity College

Posted 7 days ago

Job Viewed

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Job Description

Direct Reporting Line:
Head Academic

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE's Varsity College, Durban North Campus has a vacancy for an Academic Support Co-ordinator.

Duties and Responsibilities:

Academic Department Administrative Support

  • Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
  • Compiles, manages and distributes academic reports as required by the campus Academic School/s.
  • Captures student notes in the academic system as and when required.
  • Collaborates with other members of the Academic team (and other departments where applicable) to prepare for, and meet the requirements of the campus PULSE and Groups Internal Audits.
  • Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
  • Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
  • Attends the Academic department meetings and records minutes at these meetings when required.
  • Assists with student disciplinary hearings as and when required.
  • Meets project deadlines as determined by the National office and/or the Head: Academic
Independent Contractor (Lecturer) Administration Management
  • Responsible for the day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
  • Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
  • Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
  • Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
  • Manages lecturing loads by way of module allocations i.e. Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
  • Proactively monitors the Direct Academic Student Engagement (DASE) tracker and reports any Lecturers nearing the maximum permissible hourly allocation to the Head: Academic and relevant Programme Manager/s immediately to ensure that the hours are managed carefully thereafter and not exceeded.
  • Manages and notifies the relevant lecturers of any changes that may affect their designated programmes.
  • Collaborates with the relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
  • Provides first line screening support of Lecturer applications and sets up interviews for shortlisted candidates.
  • Attends mock lectures where required as part of the candidate screening process.
  • Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor Agreements and related Annexures.
  • Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined and all audit and policy/process requirements are met prior to any Independent Contractor Agreements being issued or work being offered or carried out.
  • Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
  • First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
  • Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved and any queries are resolved before the timesheet cut off date.
  • Works with the Academic Department in driving lecturer evaluations.
  • Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set up the relevant VCConnect email addresses and account details timeously.
  • Ensures that all new Lecturers are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.
Campus Synergy and General
  • Assists the Academic department with the co-ordination of academic workshops when required.
  • Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
  • Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
  • Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
  • Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
  • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
Competencies Required:
  • Advanced administrative and organisational skills
  • Computer and system proficiency
  • Problem solving skills
  • Advanced communication
  • Time management & prioritisation skills
  • Best suited to a friendly, organised and methodical person who works accurately and is able to handle pressure.
Qualification Requirements:
  • Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed at the company will also be considered for the role.
  • Advanced Diploma or Degree (NQF Level 7) advantageous.
Experience Requirements:
  • Minimum of two years administrative experience, ideally within a tertiary academic environment.

Working Hours:

  • Monday to Friday: 08:00 -17:00

Salary:

  • Competitive salary commensurate with experience.

Benefits:

  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :
The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.
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Academic Support Co-ordinator

Durban, KwaZulu Natal Vega School

Posted 7 days ago

Job Viewed

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Job Description

Direct Reporting Line

Head Academic

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE's Varsity College, Durban North Campus has a vacancy for an Academic Support Co-ordinator.

Duties And Responsibilities

Academic Department Administrative Support

  • Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
  • Compiles, manages and distributes academic reports as required by the campus Academic School/s.
  • Captures student notes in the academic system as and when required.
  • Collaborates with other members of the Academic team (and other departments where applicable) to prepare for, and meet the requirements of the campus PULSE and Groups Internal Audits.
  • Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
  • Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
  • Attends the Academic department meetings and records minutes at these meetings when required.
  • Assists with student disciplinary hearings as and when required.
  • Meets project deadlines as determined by the National office and/or the Head: Academic

Independent Contractor (Lecturer) Administration Management

  • Responsible for the day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
  • Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
  • Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
  • Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
  • Manages lecturing loads by way of module allocations i.e. Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
  • Proactively monitors the Direct Academic Student Engagement (DASE) tracker and reports any Lecturers nearing the maximum permissible hourly allocation to the Head: Academic and relevant Programme Manager/s immediately to ensure that the hours are managed carefully thereafter and not exceeded.
  • Manages and notifies the relevant lecturers of any changes that may affect their designated programmes.
  • Collaborates with the relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
  • Provides first line screening support of Lecturer applications and sets up interviews for shortlisted candidates.
  • Attends mock lectures where required as part of the candidate screening process.
  • Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor Agreements and related Annexures.
  • Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined and all audit and policy/process requirements are met prior to any Independent Contractor Agreements being issued or work being offered or carried out.
  • Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
  • First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
  • Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved and any queries are resolved before the timesheet cut off date.
  • Works with the Academic Department in driving lecturer evaluations.
  • Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set up the relevant VCConnect email addresses and account details timeously.
  • Ensures that all new Lecturers are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.

Campus Synergy and General

  • Assists the Academic department with the co-ordination of academic workshops when required.
  • Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
  • Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
  • Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
  • Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
  • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.

Competencies Required:

  • Advanced administrative and organisational skills
  • Computer and system proficiency
  • Problem solving skills
  • Advanced communication
  • Time management & prioritisation skills
  • Best suited to a friendly, organised and methodical person who works accurately and is able to handle pressure.

Qualification Requirements:

  • Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed at the company will also be considered for the role.
  • Advanced Diploma or Degree (NQF Level 7) advantageous.

Experience Requirements:

  • Minimum of two years administrative experience, ideally within a tertiary academic environment.

Working Hours

  • Monday to Friday: 08:00 -17:00

Salary

  • Competitive salary commensurate with experience.

Benefits

  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response

  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :
The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Academic Support Co-ordinator

Varsity College

Posted today

Job Viewed

Tap Again To Close

Job Description

Direct Reporting Line:
Head Academic

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE's Varsity College, Durban North Campus has a vacancy for an Academic Support Co-ordinator. Duties and Responsibilities:

Academic Department Administrative Support

  • Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
  • Compiles, manages and distributes academic reports as required by the campus Academic School/s.
  • Captures student notes in the academic system as and when required.
  • Collaborates with other members of the Academic team (and other departments where applicable) to prepare for, and meet the requirements of the campus PULSE and Groups Internal Audits.
  • Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
  • Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
  • Attends the Academic department meetings and records minutes at these meetings when required.
  • Assists with student disciplinary hearings as and when required.
  • Meets project deadlines as determined by the National office and/or the Head: Academic
Independent Contractor (Lecturer) Administration Management
  • Responsible for the day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
  • Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
  • Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
  • Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
  • Manages lecturing loads by way of module allocations i.e. Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
  • Proactively monitors the Direct Academic Student Engagement (DASE) tracker and reports any Lecturers nearing the maximum permissible hourly allocation to the Head: Academic and relevant Programme Manager/s immediately to ensure that the hours are managed carefully thereafter and not exceeded.
  • Manages and notifies the relevant lecturers of any changes that may affect their designated programmes.
  • Collaborates with the relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
  • Provides first line screening support of Lecturer applications and sets up interviews for shortlisted candidates.
  • Attends mock lectures where required as part of the candidate screening process.
  • Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor Agreements and related Annexures.
  • Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined and all audit and policy/process requirements are met prior to any Independent Contractor Agreements being issued or work being offered or carried out.
  • Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
  • First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
  • Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved and any queries are resolved before the timesheet cut off date.
  • Works with the Academic Department in driving lecturer evaluations.
  • Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set up the relevant VCConnect email addresses and account details timeously.
  • Ensures that all new Lecturers are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.
Campus Synergy and General
  • Assists the Academic department with the co-ordination of academic workshops when required.
  • Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
  • Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
  • Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
  • Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
  • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
Competencies Required:
  • Advanced administrative and organisational skills
  • Computer and system proficiency
  • Problem solving skills
  • Advanced communication
  • Time management & prioritisation skills
  • Best suited to a friendly, organised and methodical person who works accurately and is able to handle pressure.
Qualification Requirements:
  • Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed at the company will also be considered for the role.
  • Advanced Diploma or Degree (NQF Level 7) advantageous.
Experience Requirements:
  • Minimum of two years administrative experience, ideally within a tertiary academic environment.

Working Hours:

  • Monday to Friday: 08:00 -17:00

Salary:

  • Competitive salary commensurate with experience.

Benefits:

  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :
The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Academic Support Coordinator : School of Business Excellence

Durban, KwaZulu Natal MANCOSA

Posted 7 days ago

Job Viewed

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Job Description

Academic Support Coordinator : School of Business Excellence

Listing reference: manco_000656

Listing status: Online

Apply by: 19 January 2025

Position summary

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

CORE FUNCTIONS

MANCOSA is a leading provider of innovative online distance education. We are dedicated to delivering high-quality educational experiences and support to our students across various platforms. We are seeking a dedicated and detail-oriented Academic Support Coordinator to join our team. This role is essential in managing academic content, providing student support, and ensuring the overall quality of our academic services. The successful candidate will coordinate content management, engage with students, handle administrative tasks, and support institutional activities.

CORE FUNCTIONS INCLUDE:

  1. Academic Content Management
    1. Coordinate the creation, maintenance, and quality assurance of academic content.
    2. Ensure all online resources are current and accessible on the Learner Management System (LMS).
    3. Conduct peer-to-peer quality checks, upload academic content and recorded webinars.
    4. Maintain repositories of academic content, track updates and changes, and oversee the quality assurance process.
  2. Student Support and Engagement
    1. Provide academic advice and support to students through various channels.
    2. Facilitate student engagement activities, academic support webinars, and coordinate student orientation.
    3. Monitor and report on “At Risk” students, assist with intervention plans, and offer personalized support.
    4. Resolve academic-related queries, handle student consultations, and support Online Summative Assessments (OSA) sessions.
  3. Administrative Duties
    1. Manage academic delivery tasks, including coordinating lecture plans and school meetings.
    2. Create and maintain trackers for faculty programmes, modules, and student data.
    3. Handle administrative processes such as credit applications and transfer requests.
    4. Support APLs and APCs in planning and organizing programme-related activities, and monitor “At Risk” modules and programmes.
  4. Quality Assurance and Reporting
    1. Conduct quality assurance of recorded webinars and academic content.
    2. Prepare reports and recommendations to enhance academic service delivery.
    3. Monitor and resolve escalated queries efficiently.
  5. Institutional Activities
    1. Support students during orientation and other institutional activities.
    2. Organize and conduct live academic support webinars, and collaborate with APLs and APCs.
    3. Coordinate meetings and engagement sessions, and assist in programme review cycles and benchmarking exercises.

Essential Experience: Minimum 1-2 years in Learner Management System administration/coordination and academic administrative background

  1. Demonstrate academic acumen and relevant administration functions in the education spectrum.
  2. Knowledge of content upload and webinar processes.
  3. Strong organizational, planning, and attention to detail skills.
  4. Ability to implement processes and procedures for projects.
  5. Exceptional interpersonal and communication skills.
  6. Proficient in Microsoft Office (Excel, Word, PowerPoint).
  7. Strong reporting and analytical skills.

Physical Requirements:

  1. Must be capable of working with visual and auditory input.

Special Conditions:

  1. Willingness to work overtime when required.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Academic Support Coordinator : School of Business Excellence

Durban, KwaZulu Natal MANCOSA

Posted today

Job Viewed

Tap Again To Close

Job Description

Academic Support Coordinator : School of Business Excellence

Listing reference: manco_000656

Listing status: Online

Apply by: 19 January 2025

Position summary

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

CORE FUNCTIONS

MANCOSA is a leading provider of innovative online distance education. We are dedicated to delivering high-quality educational experiences and support to our students across various platforms. We are seeking a dedicated and detail-oriented Academic Support Coordinator to join our team. This role is essential in managing academic content, providing student support, and ensuring the overall quality of our academic services. The successful candidate will coordinate content management, engage with students, handle administrative tasks, and support institutional activities.

CORE FUNCTIONS INCLUDE:

  1. Academic Content Management
    1. Coordinate the creation, maintenance, and quality assurance of academic content.
    2. Ensure all online resources are current and accessible on the Learner Management System (LMS).
    3. Conduct peer-to-peer quality checks, upload academic content and recorded webinars.
    4. Maintain repositories of academic content, track updates and changes, and oversee the quality assurance process.
  2. Student Support and Engagement
    1. Provide academic advice and support to students through various channels.
    2. Facilitate student engagement activities, academic support webinars, and coordinate student orientation.
    3. Monitor and report on “At Risk” students, assist with intervention plans, and offer personalized support.
    4. Resolve academic-related queries, handle student consultations, and support Online Summative Assessments (OSA) sessions.
  3. Administrative Duties
    1. Manage academic delivery tasks, including coordinating lecture plans and school meetings.
    2. Create and maintain trackers for faculty programmes, modules, and student data.
    3. Handle administrative processes such as credit applications and transfer requests.
    4. Support APLs and APCs in planning and organizing programme-related activities, and monitor “At Risk” modules and programmes.
  4. Quality Assurance and Reporting
    1. Conduct quality assurance of recorded webinars and academic content.
    2. Prepare reports and recommendations to enhance academic service delivery.
    3. Monitor and resolve escalated queries efficiently.
  5. Institutional Activities
    1. Support students during orientation and other institutional activities.
    2. Organize and conduct live academic support webinars, and collaborate with APLs and APCs.
    3. Coordinate meetings and engagement sessions, and assist in programme review cycles and benchmarking exercises.

Essential Experience: Minimum 1-2 years in Learner Management System administration/coordination and academic administrative background

  1. Demonstrate academic acumen and relevant administration functions in the education spectrum.
  2. Knowledge of content upload and webinar processes.
  3. Strong organizational, planning, and attention to detail skills.
  4. Ability to implement processes and procedures for projects.
  5. Exceptional interpersonal and communication skills.
  6. Proficient in Microsoft Office (Excel, Word, PowerPoint).
  7. Strong reporting and analytical skills.

Physical Requirements:

  1. Must be capable of working with visual and auditory input.

Special Conditions:

  1. Willingness to work overtime when required.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Student Advisor

Durban, KwaZulu Natal Sandi Crowther Recruitment

Posted 15 days ago

Job Viewed

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Job Description

Key Responsibilities:

  • Build and maintain strong relationships with prospective students and parents throughout the recruitment process

  • Drive student acquisition by identifying and nurturing leads

  • Foster productive partnerships with teachers, principals, and other key stakeholders

  • Guide applicants through every stage of the application and registration process

  • Capture and maintain accurate records of leads, appointments, applications, and registrations

  • Prepare and report on individual sales activities, sales figures, and statistics

  • Follow up on application and registration payments

  • Perform various administrative duties including file creation, data entry, and CRM updates

Requirements:
  • A three-year Diploma or Degree in Marketing, Communications, Business, PR, or related field (applicants with other qualifications must have relevant experience)

  • At least 2 years of proven sales experience, with a strong ability to close deals

  • Own reliable vehicle and valid drivers license essential

  • Experience managing the full sales cycle

  • Proficient in Customer Relationship Management (CRM) software

  • Strong customer service orientation

  • Target-driven and thrives under pressure

  • Excellent telephone etiquette and interpersonal skills

  • Proactive, self-motivated, and organized

  • Microsoft Office proficient

  • Willingness to travel as required

This advertiser has chosen not to accept applicants from your region.
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Student Advisor

Johannesburg, Gauteng TalentLink

Posted 26 days ago

Job Viewed

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Job Description

  • Create brand awareness and increase student numbers
  • Attend Corporate business
  • Attending to student’s inquiries regarding registration and assistance on course material
  • Completing registration documentation
  • Telemarketing to prospective students
  • Assisting with Functions
  • Provide student support
  • Compile Feedback Reports and ensure that it is correct and delivered on time.
  • General Sales and Office Administration and Filing.
  • Assist with Career Presentations and Career Expo’s when required

This advertiser has chosen not to accept applicants from your region.

Senior Student Advisor (Undergraduate)

Pretoria, Gauteng Varsity College

Posted today

Job Viewed

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Job Description

Direct Reporting Line: Head: Student RecruitmentJoin our dynamic team at The IIE's Varsity College as a Senior Student Advisor! We have an exciting opportunity for a highly motivated individual to make a positive impact on the lives of prospective students. As a Senior Student Advisor, you will play a crucial role in student recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting The IIE's Varsity College to targeted schools, conducting interviews with prospective students and assisting them throughout the application and registration process.

The IIE's Varsity College, Pretoria Campus has a vacancy for a Senior Student Advisor (Undergraduate).

Job Purpose:

  • To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets.
  • Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets.
  • To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications.

Duties and Responsibilities:

Presentation Target

  • Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
  • The ability to deliver a great presentation to potential students is crucial.
  • Distribute marketing materials and interact with students to generate interest and enquiries.
  • Represent our brand at career expos and other stakeholder events.
  • Achieve monthly presentation targets as per school priorities.

Database Collection

  • Meet monthly targets for collecting school databases to expand our reach.

Interview Target

  • Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
  • Follow up on online applications, ensuring proof of payments and scheduling appointments.
  • Provide prompt responses to online and telephonic enquiries.
  • Conduct interviews following an established script, building rapport with students and parents.
  • Achieve individual targets for weekly, monthly and annual interviews.

Application Target

  • Assist students with the online application process during interviews, securing applications on the spot.
  • Follow up with unpaid online applications and ensuring payment is completed.
  • Conduct regular calling campaigns to convert interviews into applications.
  • Drive application acceptance and pre-registration fee payment.
  • Achieve individual targets for weekly, monthly and annual applications.

Registration Target

  • Meet individual targets for new student registrations.

Administration and Reporting

  • Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
  • Ensure interview forms are completed correctly and applications have valid supporting documentation.
  • Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

  • Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
  • The ability to deliver a compelling presentation at schools is crucial.
  • Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
  • Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Qualification Requirements:

  • 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Minimum Work Experience Requirements:

  • Minimum of 2 years sales experience.

Special Requirements:

  • Own car and driver's license required.

Working Hours:

  • Monday to Friday : 08:00 -17:00
Salary:
  • Competitive salary commensurate with experience.
Benefits:
  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.
Application Response:
  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :

The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Student Advisor (Undergraduate)

Sandton, Gauteng Varsity College

Posted today

Job Viewed

Tap Again To Close

Job Description

Direct Reporting Line: Head: Student RecruitmentJoin our dynamic team at The IIE's Varsity College as a Senior Student Advisor! We have an exciting opportunity for a highly motivated individual to make a positive impact on the lives of prospective students. As a Senior Student Advisor, you will play a crucial role in student recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting The IIE's Varsity College to targeted schools, conducting interviews with prospective students and assisting them throughout the application and registration process.

The IIE's Varsity College, Sandton Campus has a vacancy for a Senior Student Advisor (Undergraduate).

Job Purpose:

  • To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets.
  • Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets.
  • To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications.

Duties and Responsibilities:

Presentation Target

  • Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
  • The ability to deliver a great presentation to potential students is crucial.
  • Distribute marketing materials and interact with students to generate interest and enquiries.
  • Represent our brand at career expos and other stakeholder events.
  • Achieve monthly presentation targets as per school priorities.

Database Collection

  • Meet monthly targets for collecting school databases to expand our reach.

Interview Target

  • Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
  • Follow up on online applications, ensuring proof of payments and scheduling appointments.
  • Provide prompt responses to online and telephonic enquiries.
  • Conduct interviews following an established script, building rapport with students and parents.
  • Achieve individual targets for weekly, monthly and annual interviews.

Application Target

  • Assist students with the online application process during interviews, securing applications on the spot.
  • Follow up with unpaid online applications and ensuring payment is completed.
  • Conduct regular calling campaigns to convert interviews into applications.
  • Drive application acceptance and pre-registration fee payment.
  • Achieve individual targets for weekly, monthly and annual applications.

Registration Target

  • Meet individual targets for new student registrations.

Administration and Reporting

  • Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
  • Ensure interview forms are completed correctly and applications have valid supporting documentation.
  • Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

  • Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
  • The ability to deliver a compelling presentation at schools is crucial.
  • Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
  • Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Qualification Requirements:

  • 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Minimum Work Experience Requirements:

  • Minimum of 2 years sales experience.

Special Requirements:

  • Own car and driver's license required.

Working Hours:

  • Monday to Friday : 08:00 -17:00
Salary:
  • Competitive salary commensurate with experience.
Benefits:
  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.
Application Response:
  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :

The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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