12 Educational Coach jobs in South Africa

pretoria campus learning support and english acquisition teacher

R900000 - R1200000 Y American International School of Johannesburg

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JOB DESCRIPTION: Pretoria Campus Learning Support and English Acquisition Teacher

CAMPUS: Pretoria Campus | SUPERVISOR: Pretoria Campus Principal | START DATE: 01 August 2026 |

POSTING DATE: 07 October 2025 | CLOSING DATE: 24 October 2025

Inspire Learning to Build Our Better World. At the American International School of Johannesburg (AISJ), we are committed to providing an exceptional education that empowers global citizens to fulfill their future purpose. Our vision is to inspire learning to build a better world. We seek a dedicated and passionate professional who aligns with our commitment to excellence and believes in the transformative power of education. Every team member is crucial in creating a supportive and nurturing learning environment. At AISJ, we value every employee as a learner and expect them to embody and support the AISJ Portrait of Learner (Resilience , Mindful , Thinker , Globally Connected , Curious , Contributor ) through their work. We are dedicated to justice, equity, diversity, and inclusion within our school community.

___

Position overview

The Learning Support and English Acquisition Teacher will be responsible for supporting the academic and social and emotional needs of students in the Pretoria Campus. They will work directly with students who have mild to moderate learning needs or who are acquiring English within a mainstream setting. They have a caseload of students across the division. Their schedule will include pull out support and in class co-teaching in the Elementary School and/or Middle School.

They play a pivotal role in developing collaborative relationships with administrators, teachers and parents to support a diverse range of learners. The Learning Support Teacher is a key member of the Student Success Team and works with the school counselors, general education teachers and principal to identify and plan for the needs of individual students. They will work with the Pretoria and K12 Student Support Services Team to develop inclusive practices in our community and expand opportunities for our students.

Preferred Qualifications:

The Learning Support Teacher should have:

  • Bachelor's degree in Special Education/Learning Support, Masters preferred
  • License or certification in Special Education/Learning Support
  • License or certification in English Language Acquisition

Preferred skills and experience

  • Successful experience teaching Learning Support in the Elementary and Middle School Level
  • Successful Experience teaching English Language Acquisition
  • Experience working with students with with a wide range of needs
  • Ability to plan for Tier 3 intervention
  • Experience with implementation of a Multi-Tiered System of Support
  • Ability to use student evaluation data to develop Individual Learning Plans
  • Ability to use data on the student's English Level from the WIDA to inform instruction
  • Ability to provide scaffolds and strategies to General education teachers for students with learning differences or who are acquiring English
  • Ability to communicate effectively with students, parents, teachers and others
  • Positive attitude and proven belief that all students can learn
  • Ability to establish and participate in collaborative structures
  • Proven ability to use learning data to explore and improve teaching and learning practices
  • Successful experiences with inspiring or leading innovative practices
  • Recent and relevant professional development in the field of Learning Support
  • Proven ability to work in a multicultural environment
  • Ability to lead professional learning with colleagues

Performance Responsibilities:

Teachers at AISJ are expected to:

  • Communicate and liaise on a regular basis with fellow team department/grade members with regards to planning, assessment, parent and community contact, subject organization and classroom issues including discipline, expectations and routines
  • Communicate and liaise with other school colleagues to promote social and emotional awareness
  • Constructively contribute to staff meetings
  • Maintain up-to-date records of assessment, attendance, planning, reports, conferences, and communication with parents
  • Engage in ongoing professional development opportunities
  • Establish links with the parent community to ensure that parents are kept well informed about student progress
  • Act as a resource/contact/support for new staff members (i.e. curriculum, schedules, procedures)
  • Participate in and, assist with, school events as required

Teacher Competencies

Planning for Learning

  • Curriculum Design: Creates personalized, challenging learning sequences that build on prior knowledge while ensuring knowledge transfer and regular reflection opportunities.
  • Collaborative Planning: Partners across disciplines and specialties to create cohesive learning experiences
  • that connect global contexts while anticipating student needs.
  • Inquiry-Based Learning: Designs flexible conceptual units that honor student choice, pace, and multiple pathways to demonstrate understanding.

Maximizing Teacher Efficacy

  • Student Agency & Critical Thinking Creates self-directed learners who think critically, set goals, and drive their own learning journey.
  • Research-Based Instructional Excellence Implements proven teaching strategies that adapt to individual student needs through continuous assessment and adjustment.
  • Connected Learning Design Weaves together global perspectives, real-world applications, and cross-disciplinary connections to create meaningful learning experiences.
  • Collaborative Leadership Builds a learning community where students develop leadership skills through structured collaboration and personalized engagement.

Reflecting as Practitioners

  • Student Agency: Builds student capacity for self-assessment through modeling, tools, and targeted feedback that drives individual growth.
  • Data-Informed Practice: Analyzes student achievement data to align curriculum, refine teaching strategies, and measure instructional effectiveness.
  • Professional Growth: Engages in collaborative reflection and data analysis with colleagues to continuously improve teaching practices and student outcomes.

Promoting Relationships, Community, & Culture

  • Builds strong community-school partnerships and actively participates in community initiatives to enrich the learning environment.
  • Adapts teaching practices by staying informed of educational and societal changes while understanding each learner's unique cultural background, learning style, and needs.
  • Creates an inclusive learning environment that embraces diversity, challenges stereotypes, and connects
  • learning to students' real-world experiences and cultural contexts.
  • Fosters a growth mindset by encouraging calculated risk-taking and developing students' autonomy, personal responsibility, and ownership of learning.

All community members are expected to be committed to the AISJ Community Principles.

  • We are better when we act together.
  • Our differences make us stronger.
  • Every voice counts.
  • Every voice matters.
  • Every team needs individuals.
  • Every individual needs a team.

Work Hours: Monday through Friday one hundred and eighty-eight) days per school year

APPLICATION PROCESS

To apply, please complete the electronic formplease click here. Information captured will be securely stored and used for a reference check on the candidate's compatibility. AISJ reserves the right to appoint the strongest candidate before the closing date if required.

SAFEGUARDING & CHILD PROTECTION

AISJ maintains robust child protection policies to ensure a safe, secure, and caring environment for our students. All employees must undergo criminal background checks, attend annual training, and sign a safeguarding agreement.

PRIVACY

By submitting your CV, you consent to AISJ processing your personal information in accordance with our Privacy Policy, accessible atAISJ Privacy Policy, and under the Protection of Personal Information Act of 2013.

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High School Learning Support Assistant - Temp - SPARK Riversands High - 2025

R250000 - R400000 Y SPARK Schools

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About SPARK Schools:

Watch our Vision Video:

Take a tour of our Website:

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.

SPARK Schools is a high growth, mission and values-driven, entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 18,000 families in 2025. We are looking for dynamic people to join our team.

Reports To: School Operations and Blended Learning Manager

Purpose of Role:

SPARK Schools FET Learning Support Assistants drive student achievement by overseeing the culture and effectiveness of lunch, break, and the aftercare programme. High School FET Learning Support Assistants care for classes of students during lunch, break, and aftercare programmes to ensure student academic achievement, health, and safety.

Responsibilities:

Classroom and HUB support

  • Provide extra support in classrooms and innovations during the learning day

Scholar support

  • Emotional Learning curriculum with scholars
  • Behavior management of scholars
  • Communicate professionally with parents and line managers about incidents, conflicts, or concerns that occur in the after school programs

Scholar Supervision and Monitoring

  • Supervise lunch and break during the instructional day
  • School patrols
  • Bathroom supervision
  • Ensure SPARK's healthy food scheme is enforced with students by checking lunches

Achievement enrichment school program

  • Supervise scholars during the after school program, ensuring play, and structured activities.
  • Plan engaging enrichment experiences and resources for scholars including but not limited to structured activities and team based sports activities such as netball.
  • Ensure all after school program resources are used responsibly and effectively.
  • Assist scholars with clarifying and reviewing concepts taught in class, explaining processes and assist students to solve academic problems with a specific focus on mathematics
  • Schedule and plan individual sessions for your scholars in collaboration with subject matter educators.

Clubs

  • Use SPARK culture and behaviour management strategies to manage clubs '
  • Facilitate weekly club lessons

Competencies:

  • Customer orientation
  • Analysis/problem solving
  • Quick thinking/learning
  • Team work
  • Communication
Requirements

Qualifications:

The ideal candidate will possess the following qualifications and criteria:

  • Grade 12 Certificate
  • 1-2 years study towards an education degree, specialising in mathematics is advantageous
  • Prior working experience with High School age scholars preferred
  • Clear/clean criminal record
  • Provisional SACE is advantageous but not required

SPARK Values: Service, Persistence, Achievement, Responsibility and Kindness

Benefits

SPARK offers:

  • fair market linked remuneration

  • performance-based annual bonuses and increases

  • above average/good annual leave

  • life, disability and funeral cover

  • employee wellness support

  • educational support & study leave

  • individualised professional development, support and mentorship

  • employee discount on school fees

  • opportunities for career growth

Compensation: R7,242.00 CTC p/m

Position Type: Full Time

Location: Rivonia, Gauteng

  • SPARK Riversands High School

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

This advertiser has chosen not to accept applicants from your region.

High School Learning Support Assistant (FET) - Temp - SPARK Rivonia High - 2025

Mpumalanga, Mpumalanga R45000 - R60000 Y SPARK Schools

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Job Description

About SPARK Schools:
Watch our Vision Video:

Take a tour of our Website:

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.

SPARK Schools is a high growth, mission and values-driven, entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 18,000 families in 2025. We are looking for dynamic people to join our team.

Reports To:
School Operations and Blended Learning Manager

Purpose of Role:
SPARK Schools FET Learning Support Assistants drive student achievement by overseeing the culture and effectiveness of lunch, break, and the aftercare programme. High School FET Learning Support Assistants care for classes of students during lunch, break, and aftercare programmes to ensure student academic achievement, health, and safety.

Responsibilities:
Classroom and HUB support

  • Provide extra support in classrooms and innovations during the learning day

Scholar support

  • Emotional Learning curriculum with scholars
  • Behavior management of scholars
  • Communicate professionally with parents and line managers about incidents, conflicts, or concerns that occur in the after school programs

Scholar Supervision and Monitoring

  • Supervise lunch and break during the instructional day
  • School patrols
  • Bathroom supervision
  • Ensure SPARK's healthy food scheme is enforced with students by checking lunches

Achievement enrichment school program

  • Supervise scholars during the after school program, ensuring play, and structured activities.
  • Plan engaging enrichment experiences and resources for scholars including but not limited to structured activities and team based sports activities such as netball.
  • Ensure all after school program resources are used responsibly and effectively
  • Assist scholars with clarifying and reviewing concepts taught in class, explaining processes and assist students to solve academic problems with a specific focus on mathematics
  • Schedule and plan individual sessions for your scholars in collaboration with subject matter educators.

Clubs

  • Use SPARK culture and behaviour management strategies to manage clubs '
  • Facilitate weekly club lessons

Competencies:

  • Customer orientation
  • Analysis/problem solving
  • Quick thinking/learning
  • Team work
  • Communication

Requirements
Qualifications:
The ideal candidate will possess the following qualifications and criteria:

  • Grade 12 Certificate
  • 1-2 years study towards an education degree, specialising in mathematics is advantageous
  • Prior working experience with High School age scholars preferred
  • Clear/clean criminal record
  • Provisional SACE is advantageous but not required

SPARK Values:
Service, Persistence, Achievement, Responsibility and Kindness

Benefits
SPARK offers:

  • fair market linked remuneration
  • performance-based annual bonuses and increases
  • above average/good annual leave
  • life, disability and funeral cover
  • employee wellness support
  • educational support & study leave
  • individualised professional development, support and mentorship
  • employee discount on school fees
  • opportunities for career growth

Compensation:
R7,242.00 CTC p/m

Position Type:
Full Time

Location:
Rivonia, Gauteng

  • SPARK Rivonia High School

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.
SPARK Schools Encourages Persons With Disabilities To Apply.
SPARK Schools may expire the posting of this advertisement at their own discretion.
Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Student Success Manager

R250000 - R500000 Y Crimson Education

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Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?

Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team of 700 that's rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

We've built Crimson to become the world's most successful university admissions consultancy, with our students 4x more likely to gain admission. To support our students, we have a Student Success team that's obsessed with providing the best outcomes for our students and levelling the playing field. They engage, manage and facilitate a student's journey with Crimson to help them achieve their goals and reimagine their future.

What are the main responsibilities for this role?
What are the main responsibilities for this role?

  • Coordinate, engage and facilitate the student's journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson's world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap)
  • You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team
  • Advise the team on possible value add solutions to support the student
  • Provide the global team insights into local cultural nuances and demands
  • Keep up to date on student's progress, and report back to the team regularly
  • Proactively manage and foresee issues by resolving complaints or escalations in a timely manner

What we are looking for?

  • 1-2 years experience in customer service, project management or transferable role
  • Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability
  • High level of resilience and ability to thrive in a fast-paced startup environment
  • Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders
  • Outstanding organizational skills, with excellent written and verbal communication skills
  • Collaborative, with an openness to give and receive feedback

Why work for Crimson?

  • Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
  • Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
  • $1000 individual training budget per year, we love to 'Level Up' (it's one of our core values)
  • Psychologist on staff
  • Insightful fireside chats and workshops to help support our high performing and ambitious team
  • Radical Candor is a feedback approach we live by
  • We're a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

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Student Success Coach

R250000 - R750000 Y Nelson Mandela University

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CORE PURPOSE OF JOB

Is to develop a high impact connection with a diverse student body on their journey through university, by actively and intentionally engaging them in developing a personalised success plan through goal-directed and collaborative learning experiences. Student success coaching helps create a sense of belonging and student ownership that aims to increase retention, persistence and graduation, enabling students to change their world.

KEY PERFORMANCE AREAS

Student Success coaching

Internal and external collaboration and communication

Research

Policy and procedure development and implementation

Development and Training

CORE COMPETENCIES

Knowledge of higher education trends, both nationally and internationally with a focus on student success, and student development

Knowledge of university processes, rules and resources and national legislation related to higher education

Communication, Interpersonal and conflict resolution skills

Critical thinking, Problem solving and Decision-making skills

Presentation and information dissemination skills

Ability to work collaboratively with a diverse group of students, academics, professional and administrative staff.

Research knowledge and basic data analysis skills

Student and learning development knowledge and theories as well as student success

strategies

Experience in case management embedded in ethical and professional practices

Organisational, technological and administrative skills

Coaching/advising knowledge or training or experience.

REQUIREMENTS

Given the sensitive nature of working with vulnerable students, in order to be considered for appointment to this post, candidates should have complied with the following requirements:

The minimum qualification required is a four-year professional degree in psychology, social work, or education with an emphasis on psycho-social and developmental/educational support;

Professional registration as a Psychologist, Registered Counsellor, Social Worker, Educational Psychologist or as an Educator with at least an honours in educational psychology or inclusive education; and

At least 3 years' experience in coaching, advising or teaching diverse students related to enhancing academic success and retention in a higher education setting

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

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Student Success Assistant

R250000 - R450000 Y University of Pretoria

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UP Professional and Support

DEPARTMENT OF STUDENT AFFAIRS

STUDENT SUCCESS ASSISTANT

PEROMNES POST LEVEL 12

In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy.

The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development.

The purpose of the position is to support the Department of Student Affairs' Senior Systems Analyst in ensuring that the reporting, decision making and operations are evidence-based and serve to deepen the student success and support mission and identity of the department.

RESPONSIBILITIES:

The Student Success Assistant will:

  • Ensure compliance with institutional and departmental policies and procedures on processing activities;
  • Evaluate processing activities and use fit for purpose tools and systems to support the process;
  • Design and develop user-friendly data visualizations (dashboards, charts, infographics) to effectively communicate key findings and trends;
  • Ensure the relevance, accuracy, accessibility, and visual quality of all reports;
  • Streamline and automate reports to efficiently feed into the Director and Deputy's data dashboards;
  • Develop, test, and implement new or enhanced tools based on emerging needs, using platforms such as Microsoft Power Platform, Flutterflow, or other suitable technologies;
  • Integrate feedback from stakeholders to guide continuous improvement of digital solutions and user experience;
  • Support the coordination of cross-functional analytics projects focused on student experience, with the aim of generating actionable insights into how students engage with and navigate departmental services;
  • Support the Senior Systems Analyst (SSA) in consolidating all departmental efforts and the creation of performance metrics.

MINIMUM REQUIREMENTS:

  • Grade 12,
  • Two years' experience in:
  • working with data;
  • an academic environment and the development of e-learning material;
  • the development of online tools.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

COMPETENCIES

  • Broad technical knowledge and skills in development of e-learning material, data analytics and management, organisational skills, report writing skills and representing data in different formats;
  • Exceptional computer literacy skills;
  • Computer literacy in Microsoft Office, Microsoft Power Platform, Infographics, Web development;
  • Exceptional verbal and written communication skills;
  • Demonstrate solid interpersonal and cross-cultural communication skills and establish and sustain good working relationships with staff, students, visitors, national and international partners and service providers;
  • Maintain a high level of confidentiality, integrity and professionalism;
  • Creatively and innovatively solve problems;
  • Time management and organisational skills.

ADDED ADVANTAGES AND PREFERENCES:

  • BSc degree in Computer Science, IT, Information Systems, Engineering (Industrial, Computer/ Software, Electrical, Electronics), Data Analytics/Science, Statistics or cognate field Relevant experience in a higher education or similar environment;
  • Over four years' experience in:
  • Experience working with Higher Education data;
  • Experience in developing apps and systems;
  • Experience in working with Power BI;
  • Experience in process optimisation and automation;
  • Certification in Power Platform tools;
  • A valid drivers' license.

PLEASE NOTE: All shortlisted candidates may be required to participate in relevant skills assessments as part of the selection process.

The total remuneration package for this position will be as determined by UP remuneration policy guidelines. (These amounts include the University's contributions to standard UP benefits, namely provident fund, group life and funeral cover, but exclude contributions to medical aid, as the latter varies per employee.) UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.

Applicants are requested to apply online at and follow the link: .

In applying for this post, please attach:

  • A comprehensive CV;
  • Copies of qualifications;
  • ID copy
  • Names, e-mail addresses, and telephone details of three referees whom we have permission to contact.

CLOSING DATE: 01 October 2025

No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.

ENQUIRIES: For the application process: Ms Neo Kwadibane Tel: , or e-mail: For further information about the role: Mr Bonza Majozi, Tel: , or email:

Should you not hear from the University of Pretoria by 30 November, please accept that your application has been unsuccessful.

The University of Pretoria is committed to equality, employment equity and diversity.

In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given, but is not limited to candidates from under-represented designated groups.

All candidates who comply with the requirements for appointment are invited to apply. All candidates agree to undergo verification of personal credentials.

The University of Pretoria reserves the right to not fill the advertised positions.

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Lead Student Success Manager

RS Consult

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Job Description

Your Mission

As Lead Student Success Manager, you will drive innovation, lead strategic thinking, and implement new approaches for scaling the success of our Career Accelerator (CA) programmes. You'll be accountable for the full learner journey, from onboarding to completion, with a clear focus on driving progression, satisfaction, outcomes, and careers-first success metrics.

You'll lead a high-performing team of Success Managers and set the gold standard in student experience, retention, and satisfaction. Beyond leadership, you'll shape scalable success strategies that align with FourthRev's commitment to transformative, careers-first education—ensuring every learner feels supported, enabled, and equipped to achieve their career goals.

What You'll Do

1. Lead, coach, and develop a high-performing Student Success team

  • Guide and performance-manage Success Managers to deliver exceptional learner experiences.
  • Foster a culture of continuous improvement and data-informed decision-making.
  • Act as point of escalation for complex learner cases with sensitivity and care.
  • Enhance systems and processes to scale effectiveness across partnerships.

2. Own and drive the careers-first learner journey strategy

  • Lead delivery of learner journeys across orientation, progression, and communications.
  • Partner with Product and Delivery teams to design cohesive, high-impact journeys.
  • Create learner-facing content, assets, and engagement strategies that drive confidence and outcomes.
  • Ensure student communities flourish through belonging, motivation, and progression.

3. Champion learner outcomes and satisfaction

  • Define and own OKRs and KPIs across retention, satisfaction, and completion.
  • Analyse learner sentiment and engagement data to drive improvement.
  • Report insights and outcomes to leadership, ensuring accountability and iteration.

4. Lead a strategic focus area within the Student Success team

  • Own one specialism such as Resource Development & Systems Implementation or Specialist Support, Wellbeing & Behavioural Change.
  • Develop scalable playbooks and frameworks for future programme rollouts.
Requirements
What You'll Bring
  • Extensive experience in student success, retention, or learner engagement within higher education or EdTech.
  • Proven leadership in managing and developing teams within learner support or coaching.
  • Strong analytical thinking, decision-making, and data interpretation skills.
  • Deep empathy and sensitivity to diverse learner needs and contexts.
  • Ability to balance exceptional learner experience with commercial awareness.

Desirable:

  • Background in postgraduate or professional learner engagement.
  • Experience in community management, service design, or automation of support systems.
  • Coaching or wellbeing qualification.
  • Understanding of digital skills industries and emerging career pathways.
Benefits
Why FourthRev?

We're redefining higher education through world-class Career Accelerator programmes, built in collaboration with top universities and global industry leaders. Join us in shaping the next generation of transformative, careers-first learning experiences.

This advertiser has chosen not to accept applicants from your region.
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Lead Student Success Manager

RS Consult

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Job Description

Your Mission

As Lead Student Success Manager, you will drive innovation, lead strategic thinking, and implement new approaches for scaling the success of our Career Accelerator (CA) programmes. You'll be accountable for the full learner journey, from onboarding to completion, with a clear focus on driving progression, satisfaction, outcomes, and careers-first success metrics.

You'll lead a high-performing team of Success Managers and set the gold standard in student experience, retention, and satisfaction. Beyond leadership, you'll shape scalable success strategies that align with FourthRev's commitment to transformative, careers-first education—ensuring every learner feels supported, enabled, and equipped to achieve their career goals.

What You'll Do

1. Lead, coach, and develop a high-performing Student Success team

  • Guide and performance-manage Success Managers to deliver exceptional learner experiences.
  • Foster a culture of continuous improvement and data-informed decision-making.
  • Act as point of escalation for complex learner cases with sensitivity and care.
  • Enhance systems and processes to scale effectiveness across partnerships.

2. Own and drive the careers-first learner journey strategy

  • Lead delivery of learner journeys across orientation, progression, and communications.
  • Partner with Product and Delivery teams to design cohesive, high-impact journeys.
  • Create learner-facing content, assets, and engagement strategies that drive confidence and outcomes.
  • Ensure student communities flourish through belonging, motivation, and progression.

3. Champion learner outcomes and satisfaction

  • Define and own OKRs and KPIs across retention, satisfaction, and completion.
  • Analyse learner sentiment and engagement data to drive improvement.
  • Report insights and outcomes to leadership, ensuring accountability and iteration.

4. Lead a strategic focus area within the Student Success team

  • Own one specialism such as Resource Development & Systems Implementation or Specialist Support, Wellbeing & Behavioural Change.
  • Develop scalable playbooks and frameworks for future programme rollouts.
Requirements
What You'll Bring
  • Extensive experience in student success, retention, or learner engagement within higher education or EdTech.
  • Proven leadership in managing and developing teams within learner support or coaching.
  • Strong analytical thinking, decision-making, and data interpretation skills.
  • Deep empathy and sensitivity to diverse learner needs and contexts.
  • Ability to balance exceptional learner experience with commercial awareness.

Desirable:

  • Background in postgraduate or professional learner engagement.
  • Experience in community management, service design, or automation of support systems.
  • Coaching or wellbeing qualification.
  • Understanding of digital skills industries and emerging career pathways.
Benefits
Why FourthRev?

We're redefining higher education through world-class Career Accelerator programmes, built in collaboration with top universities and global industry leaders. Join us in shaping the next generation of transformative, careers-first learning experiences.

This advertiser has chosen not to accept applicants from your region.

Lead Student Success Manager

Stellenbosch, Western Cape RS Consult

Posted today

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Job Description

Your Mission

As Lead Student Success Manager, you will drive innovation, lead strategic thinking, and implement new approaches for scaling the success of our Career Accelerator (CA) programmes. You'll be accountable for the full learner journey, from onboarding to completion, with a clear focus on driving progression, satisfaction, outcomes, and careers-first success metrics.

You'll lead a high-performing team of Success Managers and set the gold standard in student experience, retention, and satisfaction. Beyond leadership, you'll shape scalable success strategies that align with FourthRev's commitment to transformative, careers-first education—ensuring every learner feels supported, enabled, and equipped to achieve their career goals.

What You'll Do

1. Lead, coach, and develop a high-performing Student Success team

  • Guide and performance-manage Success Managers to deliver exceptional learner experiences.
  • Foster a culture of continuous improvement and data-informed decision-making.
  • Act as point of escalation for complex learner cases with sensitivity and care.
  • Enhance systems and processes to scale effectiveness across partnerships.

2. Own and drive the careers-first learner journey strategy

  • Lead delivery of learner journeys across orientation, progression, and communications.
  • Partner with Product and Delivery teams to design cohesive, high-impact journeys.
  • Create learner-facing content, assets, and engagement strategies that drive confidence and outcomes.
  • Ensure student communities flourish through belonging, motivation, and progression.

3. Champion learner outcomes and satisfaction

  • Define and own OKRs and KPIs across retention, satisfaction, and completion.
  • Analyse learner sentiment and engagement data to drive improvement.
  • Report insights and outcomes to leadership, ensuring accountability and iteration.

4. Lead a strategic focus area within the Student Success team

  • Own one specialism such as Resource Development & Systems Implementation or Specialist Support, Wellbeing & Behavioural Change.
  • Develop scalable playbooks and frameworks for future programme rollouts.
Requirements
What You'll Bring
  • Extensive experience in student success, retention, or learner engagement within higher education or EdTech.
  • Proven leadership in managing and developing teams within learner support or coaching.
  • Strong analytical thinking, decision-making, and data interpretation skills.
  • Deep empathy and sensitivity to diverse learner needs and contexts.
  • Ability to balance exceptional learner experience with commercial awareness.

Desirable:

  • Background in postgraduate or professional learner engagement.
  • Experience in community management, service design, or automation of support systems.
  • Coaching or wellbeing qualification.
  • Understanding of digital skills industries and emerging career pathways.
Benefits
Why FourthRev?

We're redefining higher education through world-class Career Accelerator programmes, built in collaboration with top universities and global industry leaders. Join us in shaping the next generation of transformative, careers-first learning experiences.

This advertiser has chosen not to accept applicants from your region.

Lead Student Success Manager

RS Consult

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Job Description

Your Mission

As Lead Student Success Manager, you will drive innovation, lead strategic thinking, and implement new approaches for scaling the success of our Career Accelerator (CA) programmes. You'll be accountable for the full learner journey, from onboarding to completion, with a clear focus on driving progression, satisfaction, outcomes, and careers-first success metrics.

You'll lead a high-performing team of Success Managers and set the gold standard in student experience, retention, and satisfaction. Beyond leadership, you'll shape scalable success strategies that align with FourthRev's commitment to transformative, careers-first education—ensuring every learner feels supported, enabled, and equipped to achieve their career goals.

What You'll Do

1. Lead, coach, and develop a high-performing Student Success team

  • Guide and performance-manage Success Managers to deliver exceptional learner experiences.
  • Foster a culture of continuous improvement and data-informed decision-making.
  • Act as point of escalation for complex learner cases with sensitivity and care.
  • Enhance systems and processes to scale effectiveness across partnerships.

2. Own and drive the careers-first learner journey strategy

  • Lead delivery of learner journeys across orientation, progression, and communications.
  • Partner with Product and Delivery teams to design cohesive, high-impact journeys.
  • Create learner-facing content, assets, and engagement strategies that drive confidence and outcomes.
  • Ensure student communities flourish through belonging, motivation, and progression.

3. Champion learner outcomes and satisfaction

  • Define and own OKRs and KPIs across retention, satisfaction, and completion.
  • Analyse learner sentiment and engagement data to drive improvement.
  • Report insights and outcomes to leadership, ensuring accountability and iteration.

4. Lead a strategic focus area within the Student Success team

  • Own one specialism such as Resource Development & Systems Implementation or Specialist Support, Wellbeing & Behavioural Change.
  • Develop scalable playbooks and frameworks for future programme rollouts.
Requirements
What You'll Bring
  • Extensive experience in student success, retention, or learner engagement within higher education or EdTech.
  • Proven leadership in managing and developing teams within learner support or coaching.
  • Strong analytical thinking, decision-making, and data interpretation skills.
  • Deep empathy and sensitivity to diverse learner needs and contexts.
  • Ability to balance exceptional learner experience with commercial awareness.

Desirable:

  • Background in postgraduate or professional learner engagement.
  • Experience in community management, service design, or automation of support systems.
  • Coaching or wellbeing qualification.
  • Understanding of digital skills industries and emerging career pathways.
Benefits
Why FourthRev?

We're redefining higher education through world-class Career Accelerator programmes, built in collaboration with top universities and global industry leaders. Join us in shaping the next generation of transformative, careers-first learning experiences.

This advertiser has chosen not to accept applicants from your region.
 

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