215 E Commerce Specialist jobs in South Africa

• Minimum 3 to 5 years experience in a similar role
• Bachelors degree in Digital Marketing or related field.
• Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels.
• Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies.
• Excellent understanding of UX, web design, customer flow and web analysis.
• Confidence in traffic analysis, reporting tools and optimisation.
• Knowledge of Attribution modelling, website speed optimisation, A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools

Key Performance Areas include the following:

• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement ecommerce strategy in order to improve website performance
• Work with developers to improve website speed
• Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition
• Research market in order to discover new trends and technologies in order to improve website performance
• Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPIs
• Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media
• Develop content calendar and oversee website uploads and landing pages development
• Report on performance
• Working closely with branch staff and other cross-functional teams, in order to ensure back-end operational effectiveness for online order fulfilment
• Ensuring that product pricing is accurate and appropriately maintained Skills,

This is a full-time remote role for an e-commerce specialist. The E-commerce Specialist will be responsible for managing the daily operations of the e-commerce platform, analysing sales data, optimising the customer experience, and driving online sales growth. Daily tasks include monitoring website performance, coordinating with marketing teams to execute promotions, handling customer inquiries, and performing competitive analysis to ensure our platform remains competitive. The role also involves working closely with the sales and product teams to align e-commerce strategies with business objectives. Qualifications Strong analytical skills and experience with data analysis tools Customer service experience and the ability to manage customer inquiries and issues Excellent communication skills, both written and verbal Experience with e-commerce platforms and technology Sales skills, including familiarity with sales strategies and techniques Ability to work independently and remotely Experience in the retail or e-commerce industry is a plus Bachelor's degree in Business, Marketing, or a related field

We've recently completed our Shopify migration and are now moving into the next phase: improving systems, processes, and integrations across our platforms. To support this, we're seeking an experienced Shopify & E-Commerce Support Specialist, based in South Africa, to work with us on a flexible retainer basis.

About the Role

This is not a one-time project role. We're looking to build a long-term partnership with someone who can provide ongoing support, act proactively, and help us continuously improve our digital ecosystem. This is a remote position with flexible hours.

Key Focus Areas

• Ongoing Shopify support & optimisation – troubleshooting, theme adjustments, and ensuring smooth store operations.
• Connected apps – managing and optimising integrations with Klaviyo, Faire, Amazon, and other key platforms.
• Process improvement & system integrations – streamlining workflows to increase efficiency.
• General digital & e-commerce support – providing guidance, quick fixes, and advice to strengthen our setup.

Requirements

• Proven experience with Shopify (Plus experience a bonus).
• Strong knowledge of Shopify apps, integrations, and customisation.
• Familiarity with tools such as Klaviyo, Faire, and Amazon integrations.
• Solid understanding of e-commerce operations and best practices.
• Reliable, responsive, and detail-oriented.
• Based in South Africa and able to work remotely.

Engagement

• Retainer arrangement with a few hours per week for consistent support.
• Remote-first, flexible working setup.
• Long-term partnership preferred.

Next Steps

If this opportunity sounds like a good fit, we'd love to catch up and hear about your current availability and rate expectations.

Job Type: Part-time

Pay: R18 000,00 - R22 000,00 per month

Expected hours: 16 per week

Work Location: Remote

Role Purpose
The purpose of the Digital Commerce Operations Specialist role is to execute operational efficiency across an assigned area and support the delivery of the operational goals and objectives of the Digital Commerce chapter. The role forms part of an operations team, ensuring the effectiveness of store and distribution operations through streamlining processes and executing training and development. The Digital Commerce Operations Specialist further supports efficient store operations by conducting frequent store visits, ensuring compliance to operational processes and service standards in store and across driver networks as well as investigating operational inefficiencies and identifying opportunities for improvements. The Digital Commerce Operations Specialist is an individual who is passionate about the customer and therefore drives processes to ensure the area is fulfilling its promises within agreed service level standards.

Role Description
Store Operations
Ensures a strong relationship is formed with all staff related to Sixty60 Operations:

• Act as hands on support to branches and Help Centre to resolve operational issues.
• Conduct regular store visits to drive performance and ensure processes and procedures are followed.
• Conduct store operational audits to ensure compliance.
• Identify operational inefficiencies through GAP / SWOT analysis.
• Communicate store audit findings and ensure resolution thereof.
• Attend store openings and support with the execution of the entire operational process.
• Coordinate the distribution of marketing material for new store openings.
• Implement operations flow from order injection to stores to handover to the driver and return and conduct product checks to increase the percentage of online orders.

Driver Network Compliance
Forge and maintain a good relationship with 3rd party delivery partners and staff:

• Visit stores to perform daily, weekly, monthly audits of the delivery network.
• Meet with compliance officers in the field to ensure agreed upon checks are conducted
• Ensure drivers obtain and maintain a good public image.
• Investigate driver complaints / discipline issues and resolve to completion.
• Ensure handover processes are adhered to.
• Conduct GAP and root-cause analysis to resolve any network complexities.
• Provide proactive, fast, and reliable feedback on queries and resolutions.

Training and Development

• Conduct needs analysis to understand training and development needs.
• Execute / facilitate training of new or existing processes.
• Draw up operational process flows and standard operational procedures as required.

Qualifications And Experience

• Degree of Diploma in Business, Retail Management, eCommerce or related – (preferred).
• +1 years' experience in a similar capacity or role, executing store operations processes in a retail environment – (essential).
• Experience executing supply chain and logistics processes within a retail operations environment – (essential).
• Experience executing and facilitating training of retail operational procedures – (essential).
• Proficiency in MS Office 365 with well-developed Excel skills – (essential).

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
We are committed to Employment Equity when recruiting internally and externally.
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.
If you don't hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

About Feedonomics powered by Commerce - A Remote-First Company

Have you ever wondered how companies list their products on Amazon? Or how does Google know which products are in stock in a store near you? How about how your order gets to your door when you buy from a third-party merchant on Amazon? That's where Feedonomics comes in

As a leading product feed management platform, Feedonomics works with agencies, brands, and retailers to optimize and list products on the top e-commerce shopping destinations around the world.

What makes us different from other SaaS companies in the space?

We manage everything from onboarding to ongoing feed maintenance for our clients, enabling them to expand their e-commerce business more efficiently.

Since its inception in 2014, Feedonomics has developed an incredible reputation for our full-service approach to feed management, our inclusive culture, and our industry-leading technology. With principles that go beyond optics, Feedonomics looks to deliver the same people-first strategy internally as we do externally.

The Global Operations team at Feedonomics

The Global Operations team at Feedonomics is an incredible group of Feedos who work to ensure our clients have THE best possible experience at Feedonomics. The support side of the team handles both inbound reactive customer support and outbound proactive client success with a focus on quality. Part of our Global Operations team is the Advertising team, which is a client-centric team supporting a fully managed solution that streamlines feed optimization, product listing, and data synchronization for hundreds of paid search, social media, and affiliate channels. Our stellar global operations team and support specialists are available 24/7, enabling Feedonomics to create a full-service feed management experience for advertisers.

The Role

As E-Commerce Support Specialist I, you are responsible for troubleshooting and resolving simple feed-related issues using our proprietary software, Feedonomics. You will utilize all elements of data feed optimization, adhere to best practices, and follow processes to deliver a world-class client experience. Together with our Support team, we strive to establish a reputable and memorable experience for our clients. This is a junior-level position.

Location:
Remote first but preferably based out of Cape Town

Work Hours:
17:00 - 2:00 SAST

The Responsibilities

• Identify the scope and priority of support requests and coordinate with our Support Team to ensure proper outcomes on time
• Troubleshoot feed issues, data governance, offer suggestions, and provide resolution
• Sort, extract, and optimize datasets using simplified Feedonomics queries
• Understand the basic relationship between feeds and campaigns, and how it impacts client's performance
• Maintain the integrity of live feeds while working on them
• Manage multiple requests and meet Service Level Agreements
• Utilize best practices to solve the basic problem

The Requirements

• 1 year of E-Commerce business-to-business client experience
• 2 years of technical support experience
• 2 years of client-facing experience
• Analytical, critical thinking, and research skills
• Problem identification and troubleshooting skills
• Ability to communicate and multitask in a deadline-driven environment
• Basic knowledge of order execution logic, IF THEN logic, and utilization of software functions in any shape or form
• Basic knowledge of SQL or Excel: Data manipulations are performed within our technology utilizing our language similar to SQL and Excel.
• Bachelor's Degree or equivalent work experience

*This is a junior position and training will be provided.

A fast-growing travel comparison business is looking for a savvy, experienced Digital Marketing & Growth Manager.

Requirements:

• Smart, proactive marketer with proven experience in growing digital brands
• 4+ years in an in-house marketing role or agency; proof of impact

Who are we?

We are a travel comparison business operating brands such as Camper Champ and Road Genius, helping hundreds of thousands of travellers book rental cars and campervans around the world.

Join a team executing advanced digital marketing strategies and build travel brands you'll be proud of.

What you'll do day-to-day

• Own brand & social presence
• Build, grow and oversee a range of existing and new digital marketing channels

Job Type: Full-time

Application Question(s):

• What marketing channel are you most excited about right now? Why? (keep it brief, do not use AI)

Education:

• Certificate (Required)

Experience:

• Digital Marketing: 3 years (Required)

Work Location: Remote

About LUMINARY

LUMINARY is a dynamic and growing company specialising in innovative lighting solutions for architectural, retail and hospitality projects. We are dedicated to delivering high-quality products and solutions that combine performance, efficiency, and design excellence.

Note that this roles is JOHANNESBURG based, and only local applicants will be considered.

We are seeking a proactive and technically skilled 
Digital Marketing & Office Assistant
 to support the redevelopment of our website, manage digital marketing initiatives, and assist with the smooth operation of our office. This role is ideal for someone who enjoys working across creative, technical, and administrative areas within a growing business.

Key Responsibilities

Digital Marketing & Web Development

• Lead and assist in the 
  redevelopment and ongoing management of the company website
  , ensuring it reflects current product offerings, brand identity, and SEO best practices.
• Build, customise, and maintain web pages using 
  Wix
  , 
  WordPress
  , and 
  custom HTML/CSS/JavaScript
   where required.
• Optimise site structure, metadata, and content for 
  search engine visibility (SEO)
   and performance.
• Integrate product catalogues and digital assets into the website, ensuring seamless user navigation and accurate product information.
• Develop and maintain a 
  digital product catalogue
   for online and offline use, ensuring consistency in branding and product data.
• Create and format 
  PDF datasheets
   and marketing materials for new and existing lighting products.
• Support the creation and distribution of digital marketing campaigns (email, social media, and online advertising).
• Use analytics tools (e.g., 
  Google Analytics, Google Search Console
  ) to monitor site performance and user engagement, providing insights for improvement.

Office Administration & Support

• Open and close the office daily, ensuring the workspace is ready for business.
• Receive and dispatch deliveries, maintaining accurate records.
• Monitor and restock office supplies; liaise with suppliers as needed.
• Provide administrative and operational support to management and other team members.
• Maintain a tidy, professional, and well-organised office environment.

Skills & Experience Required

Technical / Digital Skills

• Proficiency with 
  Wix
   and 
  WordPress CMS platforms
  , including theme customisation, plugin configuration, and content management.
• Strong understanding of 
  HTML5
  , 
  CSS3
  , and 
  JavaScript
   for front-end web development and responsive design.
• Familiarity with 
  SEO optimisation techniques
  , keyword implementation, and meta tagging.
• Competence with 
  Adobe Creative Suite (InDesign, Illustrator, Photoshop)
   or 
  Canva
   for design and layout tasks.
• Experience with 
  Google Analytics
  , 
  Google Search Console
  , and other web performance tools.
• Understanding of 
  UX/UI principles
   and how they influence user engagement and conversion.
• Experience creating 
  digital catalogues
   and 
  technical PDF datasheets
  , ensuring brand consistency and accuracy.
• Working knowledge of 
  email marketing platforms
   (e.g., Mailchimp, HubSpot, or similar) and social media management tools.

General Skills

• Strong written and verbal communication skills.
• Excellent organisational skills with the ability to manage multiple priorities.
• High attention to detail and commitment to accuracy in all deliverables.
• Reliable, self-motivated, and able to work independently or as part of a team.

Qualifications

• A qualification in 
  Digital Marketing, Web Development, Design, or Communications
   (or equivalent practical experience) is preferred.
• A portfolio demonstrating website or digital marketing projects will be highly regarded.

Working Hours & Environment

• Full-time position (Monday to Friday).
• Office-based role with occasional flexibility for project deadlines or events.

What We Offer

• Opportunity to develop both creative and technical skills within a growing professional lighting business.
• Exposure to real-world digital marketing and web development projects.
• Supportive and collaborative work environment.
• Competitive salary based on experience.
• Opportunities for career growth and professional development.

How to Apply

Please send your CV, a cover letter explaining your suitability for the role, and examples of your web or digital design work to 
-
.

We're looking for a creative, hands-on digital all-rounder to bring Fastrak's online presence to life. From social media to SEO, product photography to Shopify — this role is all about making our brand shine online. You'll help us tell our story, connect with customers, and grow our online sales through fresh content, strong visuals, and smart strategy.

You'll be part of a small, energetic team that moves fast, thinks big, and loves great ideas. If you're someone who enjoys mixing creativity with data, design with detail, and strategy with storytelling — you'll fit right in.

What you will do:

1. Social Media Management

Develop and execute social media strategies across Facebook, Instagram, LinkedIn, and other channels. Create engaging visual and written content that reflects the Fastrak brand, plan and schedule posts, and manage community engagement by responding to comments and messages. Track performance, analyse results, and stay on top of trends to keep our content fresh and relevant.

2. Search Engine Optimisation (SEO)

Conduct keyword research and optimise product pages, web content, and blog posts to improve organic visibility. Work closely with the e-commerce team to refine site structure, metadata, and loading speed, while monitoring performance through Google Analytics and Search Console. Support link-building initiatives to grow domain authority.

3. Product Photography

Capture and edit high-quality product images for our website, catalogues, and campaigns, maintaining a consistent brand look and feel. Keep an organised image library for easy access across departments.

4. Graphic Design & Content Creation

Design eye-catching visuals for social media, the website, and marketing campaigns, ensuring all creative work follows Fastrak's brand style. Bring fresh, practical ideas to support marketing initiatives and online promotions.

5. Shopify & E-Commerce Support

Upload and update products on Shopify, ensuring listings are accurate, SEO-friendly, and visually appealing. Keep categories logical and content current, while collaborating with the e-commerce team to showcase key promotions, best-sellers, and seasonal items.

6. Reporting & Analytics

Compile monthly reports on SEO, social media, and online sales, using insights to fine-tune strategies and boost engagement and conversions.

Overview:

· Salary: Market Related

· Start Date: Immediate

· Position: Permanent

· Reports to: General Manager

Job Description

ABOUT US

Riverside Hotel (inclusive of The Riverside Grill and Riverside Spa) is a proudly independent 4-star property celebrated for its personal touch, outstanding hospitality, and exceptional riverside location. We offer a refined blend of comfort, modern design, and authentic South African warmth that keeps our guests returning time and again.

As an independent hotel, every guest interaction and digital impression matters. Our vision is to build a distinctive and trusted brand, one that stands out for its memorable experiences, personalised service, and strong online reputation. To achieve this, we engage directly with our guests and community through creative social media storytelling, captivating digital campaigns, and targeted email communication.

We are now seeking an experienced and results-driven Social Media and Digital Marketing Manager who can elevate Riverside Hotel's brand visibility, grow our digital community, and convert engagement into direct bookings. This is a key role for someone passionate about hospitality marketing and ready to make a measurable impact on an independent brand's success.

ABOUT THE ROLE

This senior-level position requires a balance of creativity, analytical thinking, and execution excellence. The successful candidate will lead the hotel's digital marketing strategy from social media and paid campaigns to email marketing and influencer engagement, ensuring that Riverside Hotel stands out as a preferred destination for both leisure and business travellers.

Proficiency in digital tools such as Meta Business Suite, Google Ads, and CRM/email marketing systems (Klaviyo, Mailchimp, or similar) is essential. The role demands an individual capable of shaping a strong online identity, enhancing direct booking performance, and establishing Riverside Hotel as a top choice within the competitive hospitality market.

KEY RESPONSIBILITIES

A. Brand Awareness & Strategy Development

• Develop and execute a comprehensive digital marketing strategy to position Riverside Hotel as a leading independent 4-star destination.

• Strengthen brand recognition through consistent storytelling, visual identity, and guest-focused content.

• Identify opportunities for partnerships with local tourism boards, travel agencies, and lifestyle brands to increase brand exposure.

• Support public relations initiatives, including influencer visits, media collaborations, and community engagement campaigns.

• Promote the hotel's unique value propositions, location, hospitality, facilities, and guest experience through engaging online narratives.

B. Social Media Management

• Lead content creation and publishing across platforms such as Instagram, Facebook, TikTok, and LinkedIn to build engagement and community trust.

• Maintain a well-planned content calendar tied to occupancy goals, seasonal offers, dining promotions, and special events.

• Develop visually appealing, story-driven content that showcases the hotel's personality, staff culture, and guest experiences.

• Build partnerships with travel bloggers, creators, and local influencers to extend reach and enhance authenticity.

• Track and analyse audience behaviour, social trends, and competitor activity to improve engagement strategies.

C. Email Marketing & CRM

• Design and manage guest-focused email campaigns, newsletters, and automated booking flows using platforms such as Klaviyo or Mailchimp.

• Build segmented databases to tailor communication for leisure guests, corporate clients, weddings, and events.

• Implement A/B testing and performance tracking to increase open rates, engagement, and conversions.

• Collaborate with reservations and events teams to promote exclusive offers and repeat-guest incentives.

D. Paid Media Campaigns

• Plan, launch, and optimise paid social and Google advertising campaigns aimed at driving direct bookings and brand awareness.

• Manage advertising budgets efficiently and evaluate return on ad spend (ROAS).

• Develop creative briefs and collaborate with design teams to produce high-quality ad content.

• Monitor digital performance dashboards to assess campaign success and adjust strategies accordingly.

E. Website & SEO

• Oversee website content updates, ensuring an attractive, user-friendly, and mobile-optimised design.

• Implement basic SEO strategies and ensure accurate information across online listings and travel platforms.

• Work with external partners where necessary to improve online visibility and booking performance.

F. Reporting & Analytics

• Produce detailed monthly and quarterly reports covering social, paid, and email marketing performance.

• Use data insights to improve decision-making and campaign targeting.

• Present key metrics and strategic recommendations to management and ownership teams.

G. Leadership & Collaboration

• Manage a marketing intern to support day-to-day content execution.

• Collaborate with departments, including reservations, events, F&B, and operations, to ensure alignment across all digital touchpoints.

• Report directly to the General Manager or Director, contributing to the hotel's overall business strategy.

SKILLS & EXPERIENCE REQUIRED

 Minimum of 3 years' experience in digital marketing or social media management, ideally within hospitality, tourism, or lifestyle industries.

Strong track record of driving brand awareness and online community growth for independent or boutique brands.

xpertise in social media management, paid advertising, and email marketing automation.

olid copywriting, content creation, and storytelling skills.

trong knowledge of Google Analytics, SEO basics, and CRM management.

roficiency with creative tools such as Canva, CapCut, or Adobe Creative Suite.

ata-driven mindset with experience in analysing and presenting performance metrics.

xcellent communication, planning, and project management skills.

WE'RE LOOKING FOR SOMEONE WHO IS

rand Builder: Understands how to create recognition and loyalty for an independent hotel.

reative Storyteller: Captures the essence of the guest experience in every post and campaign.

trategic Thinker: Can link marketing activities to business objectives like occupancy and revenue.

roactive & Self-Motivated: Works independently and contributes innovative ideas.

nalytical & Data-Driven: Uses numbers to refine creative strategies.

 llaborative & Organised: Works seamlessly across teams and manages multiple projects effectively.

rend-Aware & Adaptive: Keeps up with hospitality and digital marketing innovations.

WHAT WE OFFER

• Opportunity to shape the digital identity of a proudly independent hotel brand.

• Collaborative and supportive working environment.

• Professional growth within a dynamic hospitality setting.

• Competitive remuneration aligned with experience and results.

Closing Date: 23 October 2025