271 E Commerce Marketing jobs in South Africa
Account Manager - E-commerce Marketing Agency
Posted 13 days ago
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The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.
This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.
The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.
About the Role: Mission statement:The primary mission of our Account Manager is to be in charge of maintaining a good relationship with your assigned clients while ensuring that our products and services are bringing results for our clients. This will include coming up with innovative ideas for clients’ marketing campaigns, monitoring the performance of such marketing campaigns, and keeping an open channel of productive and fruitful communication with our clients.
You will also be responsible for leading teams consisting of professional Copywriters, Designers, and Account Managers’ Associates to ensure that your assigned clients’ marketing campaigns are executed smoothly. This involves activities such as outlining the client's campaign calendar, briefing new campaigns, delegating creative work, and ultimately overseeing the timely delivery of marketing campaigns.
General Responsibilities:- Effectively managing, overseeing, and ensuring that the marketing campaigns of your assigned clients are executed and performing well
- Building and maintaining a strong relationship with your assigned clients to ensure peak productivity, open communication, and establishing trust between our clients and Hustler Marketing
- Being in charge of the planning, development, and execution of marketing strategies (consisting of email campaigns, SMS campaigns, pop-ups, and flows) for your assigned clients (meaning that you’ll be managing about 40 unique marketing campaigns per month)
- Ensuring that the needs and expectations of your assigned clients are managed and met
- Working to improve the results from email marketing for your assigned clients
- Collaborating with team members to respond to client requests promptly
- Working alongside a team of experienced marketing professionals productively and harmoniously to ensure that the highest quality marketing campaigns are delivered to our clients
- Continuously staying in contact with your assigned clients, including leading and attending regular meetings with your clients
- Collecting and analyzing data to understand the consumers’ demographics and trends to forward the clients' marketing agenda and drive better results, setting new goals weekly
- Regularly reporting on the performance of the email marketing campaigns for your assigned clients, including reporting on aspects like revenue from email marketing, best-performing campaigns, results from A/B testing, and the measures taken to improve and optimize client revenue
- Working with the Service Department to maintain high work standards and ensuring that the set targets for your assigned clients are met in terms of Key Performance Indicators (KPIs)
- Keeping a tight grip on client churn (especially for your assigned clients), and implementing strategies to prevent clients from leaving the company, with the assistance of the Service Director
- Troubleshooting and assisting with any issues related to clients’ satisfaction and the performance of marketing campaigns as developed and executed by our team
- Being able to effectively and productively work with any type of client with minimal supervision
- Working on various tasks as part of the team of Account Managers
- Participating in the Account Managers’ group calls
- Participating in the training and skill-building sessions for Account Managers within the Service Department to improve their skills, performance, and overall expertise
- Acting as a liaison between clients and cross-functional teams to ensure the successful implementation of new services and products offered by Hustler Marketing
- Continuously working to identify new opportunities to expand services offered to clients through regular communication and relationship building
- Using data analysis techniques to create targeted campaigns for upselling our services to our client segments, and to present these service offers to clients in a compelling manner
- Continuously working to discover industry-wide best practices and standards and present your findings to the Account Managers’ Lead, the Head of Account Managers, and the Service Director
- Being available to assist with all internal service-related needs from other departments
- Directly reporting to the Account Managers’ Leads, the Head of Account Managers, and the Service Director (in that structural order)
- Full-time commitment while meeting our general availability for office hours
- An average of 140 tracked hours per month consistently
- Fixed-rate monthly salary paid in USD
- Receive contractor status after signing our non-disclosure agreement
- Exclusivity agreement (nullifying the possibility to work in a position of a similar nature while working for Hustler Marketing)
- Committing to a 30-day notice period after the first two months (with the first two months being the trial-and-adaptation period paid at full rate)
- Regular performance reviews every 9-12 months, with the first one being after 3-6 months
- Re-evaluation of the role and workload after 6-12 months
The ideal candidate must be someone with extensive working experience in managing client accounts effectively, as well as experience in email marketing. Such experience should include managing a team consisting of marketing professionals (such as Account Managers’ Associates, Designers, Copywriters, and other team members) to deliver marketing campaigns that are focused on driving sales.
The Account Manager must be able to act swiftly upon receiving urgent requests from clients and must be able to work consistently with high levels of accountability.
The right person will be professional and also have considerable leadership and managerial experience, as well as strong communication, presentation, and interpersonal skills to effectively communicate with clients and internal teams. Having been an Account Manager before, or having any agency experience is a great advantage.
Familiarity with various tools such as Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite is a must for this role. The candidate should also feel comfortable working in a remote environment. Availability, accountability, professionalism, responsiveness, and consistency are highly important factors for us, so the Account Manager should display these qualities when it comes to workload commitments and general availability during office hours.
Key Requirements:- At least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field (Preference will be given to candidates who have worked with remote teams and team members from different countries or have any account management or agency experience)
- A proven track record of achieving success in a leadership role is a must, especially leading a team of creatives to deliver quality work that meets the needs of clients
- Must have the ability to work independently without compromising on work standards
- Must be highly accountable, responsive, and have an excellent ability to meet deadlines
- Great aptitude for working with people, problem-solving, and thinking critically / analytically, as these skills are essential for meeting the needs of our clients and resolving any issues or queries
- Possesses a growth and results-driven mindset, and can handle and implement constructive criticism
- Any remote work experience is a major advantage
- Excellent interpersonal skills to clearly and effectively communicate with clients as well as marketing professionals in our Service Department
- Must possess great problem-solving skills as it is essential for working with clients and resolving any queries, complaints, or issues
- Must have the ability to learn and adapt quickly, and possess excellent time management skills and high levels of focus, productivity, and efficiency
- Any knowledge or experience with email marketing, e-commerce, or Klaviyo is a huge plus
- Familiarity with working autonomously and managing your time (remote work experience is a plus)
- Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)
- Must consistently work 30-35 hours per week (i.e, 140 hours per month)
- Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences
- Excellent verbal and written communication skills in English. You must be fluent in English, although English doesn't have to be your native language
- Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of similar nature productively to your team
Account manager - e-commerce marketing agency
Posted today
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Ads Creatives Strategist - E-commerce Marketing Agency
Posted 2 days ago
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The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.
The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.
In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.
Mission statement:The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.
As our Ads Creatives Strategist, you’ll be working closely with content creators of your own choosing, whom you’ll be required to research, reach out to, and liaise with throughout the project. You may be required to communicate directly with clients on occasion.
General Responsibilities:- Strategizing script briefs based on current TikTok and Instagram trends
- Preparing detailed script briefs for content creators, including B-roll footage required
- Researching content creators to match each brand’s Customer Avatar goal for each testing concept
- Communicating with potential content creators regarding the scope of each project
- Ensuring the quality of Video Ad variations
- Selecting and arranging a content creator for each project
- Ensuring the quality of the content provided by the content creators
- Providing feedback on content received
- Keeping up with ongoing TikTok and Reels trends
- Assisting with any other tasks as required by the Product Manager
- Full-time commitment while meeting our general availability for office hour
- Receive contractor status after signing our non-disclosure agreement
- Exclusivity agreement (nullifying the possibility to work in a position of a similar nature while working for Hustler Marketing)
- Committing to a 30-day notice period after the first month
The Ads Creatives Strategist should possess a creative flair and a comprehensive understanding of social media trends and algorithms, particularly TikTok and Instagram Reels. Additionally, you will need to be able to identify and strategize for various customer avatars’ pain points, across a variety of different niches.
Great communication skills are a must, as you’ll be communicating with potential content creators, the rest of the creative team, and occasionally with clients. The right person for this job will also have excellent organizational skills, time management skills, and be able to plan ahead effectively.
Key Requirements:- Proven experience in coming up with engaging creative content across a range of niches
- Demonstrable knowledge of social media trends, with particular emphasis on TikTok and Instagram Reels
- Excellent interpersonal skills to clearly and effectively communicate with content creators, colleagues, and clients
- The ability to come up with creative concepts based on current and foreseeable trends
- Must possess strong presentation, organizational, time management, and interpersonal skills to effectively deliver work of high quality promptly
- Must be highly accountable, responsive, and have an excellent ability to meet deadlines
- Great aptitude for working with people, problem-solving, and thinking critically / analytically
- Possesses a growth and results-driven mindset, and can handle and implement constructive criticism
- Any remote work experience is a major advantage
- Familiarity with working autonomously and managing your time (remote work experience is a plus)
- Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)
- Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences
- Excellent verbal and written communication skills in English (you must be fluent in English, although English doesn't have to be your native language)
- Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of similar nature productively to your team
Online Marketing Administrator (E-commerce)
Posted 11 days ago
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Cape Town, Western Cape, South Africa
R 24,000.00 - 24,000.00 (South African Rand)
About the job: Online Marketing Administrator (E-commerce)Job Title: Online Marketing Administrator (E-commerce)
Location: Century City
Salary: R24,000 per month + R1,500 per month Medical Allowance after probation
Job OverviewA leading UK innovative e-commerce company is seeking an Online Marketing Administrator with a strong analytical mind , a flair for creativity , and a lively, outgoing personality to join their Cape Town office . This role is ideal for someone who excels at interpreting data to understand market trends and customer preferences, then creating engaging, regionally tailored email campaigns across the UK. The successful candidate will collaborate closely with the sales team, guiding product selection and campaign performance. If you enjoy interacting with people, outdoor activities, and making data-driven decisions , this role could be a great fit.
Key Responsibilities- Data Analysis & Product Selection
- Analyze daily sales data to identify top products across regions.
- Use Excel to organize data and identify logical product pairings (e.g., pools with costumes, luggage with flights).
- Tailor recommendations for different regions to ensure promotions resonate locally.
- Creative Email Campaign Creation
- Design engaging, region-specific email content highlighting hot products and cross-selling opportunities.
- Adapt campaigns based on regional preferences (e.g., local restaurant deals).
- Ensure all campaigns are prepared and sent on schedule.
- Lead regular meetings to discuss email performance, product selections, and strategies.
- Explain the significance of products and how they align with trends.
- Collaborate with departments to improve campaign effectiveness.
- Outgoing, confident, and engaging.
- Excellent communication skills and team interaction.
- Responsible, deadline-driven, and goal-oriented.
- Creative thinker with data analysis skills.
- Enthusiastic about building relationships and driving sales through campaigns.
- Experience: Data analysis and advanced Excel skills.
- Technical Skills: Proficiency in Excel functions like VLOOKUP and pivot tables.
- Core Competencies: Analytical mindset, strong business acumen, leadership in meetings, creativity, and attention to detail.
This role suits someone with a commercial degree or diploma (e.g., BCom) who enjoys social interaction, analytical tasks, and creative problem-solving. Prior e-commerce marketing experience focusing on regional campaigns is advantageous. You should be excited to turn data into engaging email content and eager to collaborate with the team to boost sales.
- Be part of a vibrant, fast-paced team shaping regional campaigns.
- Opportunity for career growth in data-driven e-commerce marketing.
- Work in a dynamic environment where your personality and ideas matter.
Join us and take on a marketing role that combines creativity, social engagement, and data-driven strategies to connect with customers and deliver impactful campaigns.
#J-18808-LjbffrOnline marketing administrator (e-commerce)
Posted today
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E-Commerce Operations & Digital Marketing Manager
Posted 1 day ago
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Essential Skills
- Very strong Excel skills essential for bulk product management and price updates.
- Experience working with e-commerce platforms (OpenCart, WooCommerce, Shopify or similar).
- Basic HTML skills for formatting product descriptions and page content.
- Excellent written and verbal communication skills.
- Strong organisational and problem-solving ability.
- Experience with Google Shopping, Facebook Marketplace, and social media management.
- Familiarity with Google Analytics or other website tracking tools.
- Customer service experience, both online and in-store.
- Basic image editing skills (Photoshop or similar).
- Understanding of e-commerce best practices, SEO, or digital marketing strategy.
- Experience working with South African suppliers using platforms like RapidTrade or TradeCentre.
- Familiarity with leading hardware and tool brands (e.g. Bosch, Makita, Ryobi, Stanley, Gedore, etc.)
- Prior experience in a hardware store, building supply company, or tool retailer will be a definite advantage.
Online Marketing Specialist
Posted 13 days ago
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About the job
Company Description
diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.
Role Description
This is a part-time or full-time remote role in our marketing team at diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa, and every order placed on diginu at those stores will result in commission, every single time. As a result, the commission can become significant and is dependent on individual efforts.
This Industry
R50 billion+ will be spent in 2025 on online food ordering in South Africa, with 21.1 million people expected to order online. This industry is HUGE, and as a result, the commission is far above industry standard for marketing opportunities.
Qualifications & Requirements
- Knowledge of MS Excel
- Marketing experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work independently and remotely
- Experience in the tech or e-commerce industry is a plus
- Must be a South African Citizen. If not, please do not apply.
Entry level
Employment typePart-time
Job functionMarketing and Sales
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E-commerce Listings Assistant - Marketing
Posted 9 days ago
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Syntech is a rapidly growing technology distributor dedicated to improving lives through innovative technology. Our diverse product range includes cutting-edge smart home devices, the latest gaming gear, consumer electronics, and a wide array of commercial solutions.
We are looking for a dedicated E-commerce Listing Assistant to join our dynamic marketing team based in Cape Town.
As the E-commerce Listings Assistant , you will play a crucial role in our listings team. Your responsibilities will include supporting the creation, optimisation, and management of product listings across our platforms, ensuring content is accurate, engaging, and meets industry standards. Additionally, you will maintain listing workflows and manage content storage.
#J-18808-LjbffrSenior Online Marketing Executive- Content Optimisation
Posted 19 days ago
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A multi-national, leading supplier of products for a variety of industries is looking for a highly energized, dynamic, digital marketing individual to join their team and help drive growth in their sales and customer base!
Requirements:
- Bachelor's degree in marketing, communications, journalism, or a related field.
- Proven experience in digital content writing, with a strong portfolio of blog articles and web content. (please be prepared to share content portfolio if you make it to interview)
- Excellent command of the English language, with exceptional writing, editing, and proofreading skills.
- Proficiency in WordPress content management system (CMS).
- Sound knowledge of SEO best practices, keyword research, and on-page optimisation.
- Experience in project management and coordinating content production across multiple campaigns.
- Familiarity with email marketing and writing landing page content for nurture journeys.
- Ability to adapt writing style and tone of voice to different brands and target audiences.
- Strong research skills and the ability to understand information from various sources.
- Attention to detail and a commitment to delivering high-quality work.
- Creative mindset with the ability to generate ideas for content optimisation.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
Position Overview:
As a Senior Online Marketing Executive specialising in Content Optimisation, you will play a crucial role in supporting the company’s businesses by creating and optimising digital content for SEO growth.
Your primary responsibility will be to support the Digital Leads and Businesses to have a strong monthly blog strategy and ensure internal and external content is delivered in a timely manner, aligning with strong SEO-related content and the respective tones of voice for each brand.
Secondary to this is ensuring new on-page content is improved from Content Audits conducted by our technical audit team.
Working closely to support the digital leads to ensure new content created on-page is correct, makes sense, and improves SEO visibility for the websites. As an experienced digital content writer, you will be adept at understanding briefs, conducting research, and incorporating SEO best practices.
This role is integral to the expansion of our digital marketing content growth strategy for 2024.
Key Responsibilities:
- Content Creation and Optimisation:
- Develop a content plan strategy with the Digital leads for each business.
- Write engaging and informative blog briefs for externally written blogs for multiple client businesses, and create additional briefs for internally written blogs.
- Ensure that the new content is optimised for search engines and adheres to best practices in SEO.
- Support Digital Leads to perform keyword research and analysis to incorporate relevant keywords into the content.
- Adapt your writing style and tone of voice to match the requirements of each business.
- WordPress Management:
- Demonstrate a high level of proficiency in WordPress, including content creation, formatting, and publishing.
- Upload and manage blog content, ensuring proper categorisation, tagging, and metadata optimisation for SEO.
- Collaborate with the web development team to ensure a smooth user experience.
- Project Management and Campaign Briefs:
- Prioritise and schedule content creation tasks, managing multiple projects simultaneously.
- Collaborate with cross-functional teams to coordinate campaign briefs.
- Demonstrate excellent project management skills, ensuring that content production stays on track.
- Landing Page Content for Nurture Journeys:
- Work closely with the Email Marketing Team to develop persuasive landing page content.
- Apply your understanding of customer segmentation and buyer personas to craft personalised content.
- Collaborate with the digital team to ensure that the landing pages are visually appealing and optimised for lead generation.
- Continuous Improvement and Strategy:
- Stay informed about the latest industry trends, content marketing strategies, and SEO techniques.
- Provide recommendations for content optimisation based on performance analysis and user feedback.
- Contribute to the development of the digital marketing strategy for the client.
Senior online marketing executive- content optimisation
Posted today
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