237 E Commerce Marketing jobs in South Africa

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

The primary mission of our Account Manager is to be in charge of maintaining a good relationship with your assigned clients while ensuring that our products and services are bringing results for our clients. This will include coming up with innovative ideas for clients’ marketing campaigns, monitoring the performance of such marketing campaigns, and keeping an open channel of productive and fruitful communication with our clients.

You will also be responsible for leading teams consisting of professional Copywriters, Designers, and Account Managers’ Associates to ensure that your assigned clients’ marketing campaigns are executed smoothly. This involves activities such as outlining the client's campaign calendar, briefing new campaigns, delegating creative work, and ultimately overseeing the timely delivery of marketing campaigns.

• Effectively managing, overseeing, and ensuring that the marketing campaigns of your assigned clients are executed and performing well
• Building and maintaining a strong relationship with your assigned clients to ensure peak productivity, open communication, and establishing trust between our clients and Hustler Marketing
• Being in charge of the planning, development, and execution of marketing strategies (consisting of email campaigns, SMS campaigns, pop-ups, and flows) for your assigned clients (meaning that you’ll be managing about 40 unique marketing campaigns per month)
• Ensuring that the needs and expectations of your assigned clients are managed and met
• Working to improve the results from email marketing for your assigned clients
• Collaborating with team members to respond to client requests promptly
• Working alongside a team of experienced marketing professionals productively and harmoniously to ensure that the highest quality marketing campaigns are delivered to our clients
• Continuously staying in contact with your assigned clients, including leading and attending regular meetings with your clients
• Collecting and analyzing data to understand the consumers’ demographics and trends to forward the clients' marketing agenda and drive better results, setting new goals weekly
• Regularly reporting on the performance of the email marketing campaigns for your assigned clients, including reporting on aspects like revenue from email marketing, best-performing campaigns, results from A/B testing, and the measures taken to improve and optimize client revenue
• Working with the Service Department to maintain high work standards and ensuring that the set targets for your assigned clients are met in terms of Key Performance Indicators (KPIs)
• Keeping a tight grip on client churn (especially for your assigned clients), and implementing strategies to prevent clients from leaving the company, with the assistance of the Service Director
• Troubleshooting and assisting with any issues related to clients’ satisfaction and the performance of marketing campaigns as developed and executed by our team
• Being able to effectively and productively work with any type of client with minimal supervision
• Working on various tasks as part of the team of Account Managers
• Participating in the Account Managers’ group calls
• Participating in the training and skill-building sessions for Account Managers within the Service Department to improve their skills, performance, and overall expertise
• Acting as a liaison between clients and cross-functional teams to ensure the successful implementation of new services and products offered by Hustler Marketing
• Continuously working to identify new opportunities to expand services offered to clients through regular communication and relationship building
• Using data analysis techniques to create targeted campaigns for upselling our services to our client segments, and to present these service offers to clients in a compelling manner
• Continuously working to discover industry-wide best practices and standards and present your findings to the Account Managers’ Lead, the Head of Account Managers, and the Service Director
• Being available to assist with all internal service-related needs from other departments
• Directly reporting to the Account Managers’ Leads, the Head of Account Managers, and the Service Director (in that structural order)

• Full-time commitment while meeting our general availability for office hours
• An average of 140 tracked hours per month consistently
• Fixed-rate monthly salary paid in USD
• Receive contractor status after signing our non-disclosure agreement

• Exclusivity agreement (nullifying the possibility to work in a position of a similar nature while working for Hustler Marketing)

• Committing to a 30-day notice period after the first two months (with the first two months being the trial-and-adaptation period paid at full rate)
• Regular performance reviews every 9-12 months, with the first one being after 3-6 months
• Re-evaluation of the role and workload after 6-12 months

The ideal candidate must be someone with extensive working experience in managing client accounts effectively, as well as experience in email marketing. Such experience should include managing a team consisting of marketing professionals (such as Account Managers’ Associates, Designers, Copywriters, and other team members) to deliver marketing campaigns that are focused on driving sales.

The Account Manager must be able to act swiftly upon receiving urgent requests from clients and must be able to work consistently with high levels of accountability.

The right person will be professional and also have considerable leadership and managerial experience, as well as strong communication, presentation, and interpersonal skills to effectively communicate with clients and internal teams. Having been an Account Manager before, or having any agency experience is a great advantage.

Familiarity with various tools such as Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite is a must for this role. The candidate should also feel comfortable working in a remote environment. Availability, accountability, professionalism, responsiveness, and consistency are highly important factors for us, so the Account Manager should display these qualities when it comes to workload commitments and general availability during office hours.

• At least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field (Preference will be given to candidates who have worked with remote teams and team members from different countries or have any account management or agency experience)
• A proven track record of achieving success in a leadership role is a must, especially leading a team of creatives to deliver quality work that meets the needs of clients
• Must have the ability to work independently without compromising on work standards
• Must be highly accountable, responsive, and have an excellent ability to meet deadlines
• Great aptitude for working with people, problem-solving, and thinking critically / analytically, as these skills are essential for meeting the needs of our clients and resolving any issues or queries
• Possesses a growth and results-driven mindset, and can handle and implement constructive criticism
• Any remote work experience is a major advantage
• Excellent interpersonal skills to clearly and effectively communicate with clients as well as marketing professionals in our Service Department
• Must possess great problem-solving skills as it is essential for working with clients and resolving any queries, complaints, or issues
• Must have the ability to learn and adapt quickly, and possess excellent time management skills and high levels of focus, productivity, and efficiency
• Any knowledge or experience with email marketing, e-commerce, or Klaviyo is a huge plus

• Familiarity with working autonomously and managing your time (remote work experience is a plus)
• Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)
• Must consistently work 30-35 hours per week (i.e, 140 hours per month)
• Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences
• Excellent verbal and written communication skills in English. You must be fluent in English, although English doesn't have to be your native language
• Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of similar nature productively to your team

We are a boutique digital marketing agency specializing in helping e-commerce brands scale and thrive online. We're looking for a proactive, detail-oriented Account Manager to be the bridge between our clients and our internal operations team.

If you have a background in digital marketing agencies, enjoy client-facing roles, and thrive in fast-paced environments where communication and organization are key this could be the perfect role for you.

• Be the primary point of contact for a portfolio of e-commerce clients.

• Lead and participate in regular client calls to understand needs, priorities, and goals.

• Translate client feedback and action items into clear instructions for the internal team.

• Work closely with operations, creative, and marketing specialists to ensure tasks are completed on time and to spec.

• Monitor project timelines, deliverables, and performance metrics.

• Maintain strong, trusting relationships with clients by consistently providing value and communication.

• Agency experience is required ideally in a digital marketing or e-commerce environment.

• Strong organizational and project management skills with the ability to juggle multiple clients and deadlines.

• Clear and professional communication skills both written and verbal.

• Proactive mindset you anticipate client needs and move projects forward without waiting to be asked.

• Familiarity with digital marketing services such as email marketing, paid ads, content strategy, and/or Shopify is a plus.

• Experience with tools like Asana, Slack, Google Workspace, ClickUp, or similar platforms.

• E-commerce experience or familiarity with working with DTC brands is a plus , but not a must.

• Small but mighty team with a focus on collaboration and excellence.

• Remote-first work culture.

• Opportunity to work with exciting and growing e-commerce brands.

• Supportive, process-driven environment that values communication and ownership.

WHO ARE WE?

Iconic British brand ghd is a global leader in high-end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd Research and Development laboratory in Cambridge, ghd tools deliver safer heat styling for hair and have become an essential part of the daily lives of professional hair stylists and consumers globally.

A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

LOCATION

This role will be based in our Johannesburg office.

ABOUT THIS ROLE

A full-service digital role that is strategically focused on:

• Growing the brand through its owned e-commerce channel, ghdhair.com/za
• Optimal budget planning across digital marketing channels
• Premium execution of online launches and marketing campaigns
• Increasing brand awareness and maintaining a premium brand image
• Ensuring synergy throughout ghd’s digital eco-system

JOB ROLE AND RESPONSIBILITIES

• Campaign Strategy and Execution: Collaborate with team members on the creation, execution, and optimization of digital marketing campaigns, including paid media, social media, email marketing, and content marketing.

• Performance Media Strategy: Contribute to the brand's growth through 360° digital media strategy planning, execution, and reporting. Coordinate digital media budgets to plan and execute performance marketing campaigns across channels to support business objectives. Work with the local digital team and agencies to optimize paid search, and performance max and assist with all PPC ad copy creation and keyword strategies.

• Website Management: Premium execution on e-commerce site through: full ownership of content management; maintenance; product listings; promotional engine and measurement. Ensure online store functionalities are fully optimized for customer experience and conversion.

• SEO and Analytics: Implement SEO strategies to increase visibility and share of search. Complete performance reporting and keyword research to identify trends, insights, and areas of improvement in branded and generic search terms.

• CRM Strategy and Execution: Grow ghd’s active database through effective strategy execution and CRM management, with a focus on personalization and value creation for customers. Develop and build local e-mailers, segment custom audiences and proofread for 100% accuracy, brand relevance and customer resonance.

• E-commerce Partner Sites: Manage digital content of Selected E-commerce Partners to ensure brand alignment. Execute new product listings, catalogue management, optimizations and on-site display advertising.

• Customer Engagement: Develop strategies to enhance user experience, improve customer engagement, and drive retention through various digital channels.

• Project Management: Rotate lead responsibilities for key projects, including new product launches, seasonal promotions, and performance marketing campaigns.

• Content Management: Create and update digital content for e-commerce sites, hairstyle blogs, and social platforms, ensuring consistency with the brand’s voice.

• Data Reporting and Analysis: Monitor campaign performance, website analytics, and sales trends. Weekly and monthly KPI tracking with objectives set to provide actionable insights and learnings that contribute to informed business decisions.

• Teamwork: Collaborate within digital team to share ideas, end-to-end planning and execution of projects, consistent communication with internal and external stakeholders.

REQUIREMENTS

• Relevant qualification with certification in marketing, digital marketing, e-commerce or similar.
• 2-4 years of experience in digital marketing, managing an e-commerce site, or a similar role.
• Proficient in digital marketing platforms such as Google Ads, Pmax, Meta, TikTok Ads Manager, and email marketing tools.
• Strong understanding and experience in SEO, GMC, MCC, and analytics tools such as Google Analytics 360.
• Experience with e-commerce platforms such as SAP; Shopify; Magento or WooCommerce is advantageous.
• Has worked with digital marketing and media agencies.
• Strong project management skills with the ability to multitask; work under pressure; meet deadlines and a flexible approach to handling changing priorities.
• Excellent written and verbal communication skills. Proven record of copywriting skills.
• Meticulous attention to detail.
• Ability to work autonomously, and within a dynamic team-driven environment.
• Excellent analytical skills, with a strong understanding of KPI performance and highly proficient in Microsoft Office.

VALUES

We at ghd are proudly committed to our five core Company Values and aim to attract and retain employees who truly live and breathe these in everyday life at ghd.

• Collaborative – WE act as One Team with aligned focus and priorities.
• Creative – WE deliver unforgettable brand and product experiences that delight.
• Courageous - WE are bold, and we move fast to do what matters most
• Connected - WE put consumers and professionals at the heart of everything we do.
• Committed - WE act as accountable owners, responsible for creating a positive impact on business, people and the planet.

Notice to Employment businesses/ Agencies.

ghd does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. ghd shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

About the job

Company Description

diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.

Role Description

This is a part-time or full-time remote role in our marketing team at diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa, and every order placed on diginu at those stores will result in commission, every single time. As a result, the commission can become significant and is dependent on individual efforts.

This Industry

R50 billion+ will be spent in 2025 on online food ordering in South Africa, with 21.1 million people expected to order online. This industry is HUGE, and as a result, the commission is far above industry standard for marketing opportunities.

Qualifications & Requirements

• Knowledge of MS Excel
• Marketing experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and remotely
• Experience in the tech or e-commerce industry is a plus
• Must be a South African Citizen. If not, please do not apply.

Entry level

Part-time

Marketing and Sales

1 week ago Be among the first 25 applicants

Direct message the job poster from diginu

Company Description
diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering, and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.

Role Description
This is a part-time or full-time remote role for an Online Marketing Specialist at diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa. Every order placed on diginu at those stores will result in a commission, which can become significant depending on efforts.

Industry Potential
In 2025, over R50 billion will be spent on online food ordering in South Africa, with 21.1 million people ordering online. This industry is huge, and the commission offered is above the industry standard for marketing opportunities.

Webinar Event
We will host a ZOOM WEBINAR on Tuesday, 10th June 2025, from 20:00 to 21:00, to share all the details with new team members.

Qualifications & Requirements
* Knowledge of MS Excel
* Marketing experience
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and remotely
* Experience in the tech or e-commerce industry is a plus
* Must be a South African citizen. If not, please do not apply.

Additional Details
Seniority level: Entry level
Employment type: Part-time
Job function: Marketing and Sales
Industries: Technology, Information, and Internet

Referrals can increase your chances of interviewing at diginu by 2x.

Set job alerts for “Online Marketing Specialist” roles.

Locations: Tembisa, Gauteng, South Africa (4 days ago); Pretoria, Gauteng, South Africa (5 hours ago)

Syntech is a rapidly growing technology distributor dedicated to improving lives through innovative technology. Our diverse product range includes cutting-edge smart home devices, the latest gaming gear, consumer electronics, and a wide array of commercial solutions.

We are looking for a dedicated E-commerce Listing Assistant to join our dynamic marketing team based in Cape Town.

As the E-commerce Listings Assistant , you will play a crucial role in our listings team. Your responsibilities will include supporting the creation, optimisation, and management of product listings across our platforms, ensuring content is accurate, engaging, and meets industry standards. Additionally, you will maintain listing workflows and manage content storage.

A multi-national, leading supplier of products for a variety of industries is looking for a highly energized, dynamic, digital marketing individual to join their team and help drive growth in their sales and customer base!

Requirements:

1. Bachelor's degree in marketing, communications, journalism, or a related field.
2. Proven experience in digital content writing, with a strong portfolio of blog articles and web content. (please be prepared to share content portfolio if you make it to interview)
3. Excellent command of the English language, with exceptional writing, editing, and proofreading skills.
4. Proficiency in WordPress content management system (CMS).
5. Sound knowledge of SEO best practices, keyword research, and on-page optimisation.
6. Experience in project management and coordinating content production across multiple campaigns.
7. Familiarity with email marketing and writing landing page content for nurture journeys.
8. Ability to adapt writing style and tone of voice to different brands and target audiences.
9. Strong research skills and the ability to understand information from various sources.
10. Attention to detail and a commitment to delivering high-quality work.
11. Creative mindset with the ability to generate ideas for content optimisation.
12. Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.

Position Overview:

As a Senior Online Marketing Executive specialising in Content Optimisation, you will play a crucial role in supporting the company’s businesses by creating and optimising digital content for SEO growth.

Your primary responsibility will be to support the Digital Leads and Businesses to have a strong monthly blog strategy and ensure internal and external content is delivered in a timely manner, aligning with strong SEO-related content and the respective tones of voice for each brand.

Secondary to this is ensuring new on-page content is improved from Content Audits conducted by our technical audit team.

Working closely to support the digital leads to ensure new content created on-page is correct, makes sense, and improves SEO visibility for the websites. As an experienced digital content writer, you will be adept at understanding briefs, conducting research, and incorporating SEO best practices.

This role is integral to the expansion of our digital marketing content growth strategy for 2024.

Key Responsibilities:

1. Content Creation and Optimisation:
   • Develop a content plan strategy with the Digital leads for each business.
   • Write engaging and informative blog briefs for externally written blogs for multiple client businesses, and create additional briefs for internally written blogs.
   • Ensure that the new content is optimised for search engines and adheres to best practices in SEO.
   • Support Digital Leads to perform keyword research and analysis to incorporate relevant keywords into the content.
   • Adapt your writing style and tone of voice to match the requirements of each business.
2. WordPress Management:
   • Demonstrate a high level of proficiency in WordPress, including content creation, formatting, and publishing.
   • Upload and manage blog content, ensuring proper categorisation, tagging, and metadata optimisation for SEO.
   • Collaborate with the web development team to ensure a smooth user experience.
3. Project Management and Campaign Briefs:
   • Prioritise and schedule content creation tasks, managing multiple projects simultaneously.
   • Collaborate with cross-functional teams to coordinate campaign briefs.
   • Demonstrate excellent project management skills, ensuring that content production stays on track.
4. Landing Page Content for Nurture Journeys:
   • Work closely with the Email Marketing Team to develop persuasive landing page content.
   • Apply your understanding of customer segmentation and buyer personas to craft personalised content.
   • Collaborate with the digital team to ensure that the landing pages are visually appealing and optimised for lead generation.
5. Continuous Improvement and Strategy:
   • Stay informed about the latest industry trends, content marketing strategies, and SEO techniques.
   • Provide recommendations for content optimisation based on performance analysis and user feedback.
   • Contribute to the development of the digital marketing strategy for the client.

Head of Online Marketing (part-time / full-time)

WEB-BOX provides websites and online marketing solutions to real estate agencies.

With over clients nationally, we have established ourselves as a major player in this market.

Our online marketing department offers Facebook, Google Search, Display, Remarketing ads, Google My Business, and custom SEO products for our estate agency clients. We are looking for a Head of Online to manage this department.

Reporting to the General Manager, the Head of Online will be responsible for managing the online marketing department and supervising the Online Marketing Assistant.

1. Manage the online department and coordinate tasks to optimise performance and streamline processes.
2. Ensure that the online products we provide to our clients are of a high standard.
3. Manage KPIs, grow department revenue, expand the client base, and manage client expectations.
4. Manage Facebook and Google clients, including setup and optimisation of accounts.
5. Provide training on Google products as needed.
6. Oversee online marketing of WEB-BOX's own products (Facebook, GMB, Instagram).
7. Allocate and delegate tasks to the Online Marketing Assistant.
8. Coordinate billing and manage financial aspects of marketing campaigns.
9. Produce monthly reports analysing campaign performance, insights, and recommendations.
10. Assist support and sales teams as needed.
11. Drive online marketing sales campaigns with the sales team.
12. Schedule and conduct weekly marketing meetings.

• Experience with Meta Business Suite, Canva, Facebook Ads.
• Experience in customer service and team management.
• Excellent communication skills (written and verbal).
• Highly organised with excellent time management and attention to detail.
• Innovative and creative mindset.
• Problem solver with an interest in online internet marketing.

This role requires a minimum of 4 hours per day during office hours, with a hybrid working model.

Salary range: R10,000 - R25,000 per month (negotiable).

Seniority level: Mid-Senior level

Employment type: Other

Job function: Marketing and Sales

Industries: Technology, Information and Internet

We’re Hiring: Digital Marketing Coordinator (Paid Media & Email Campaigns)
Location: Cape Town 
Type: Contract

Are you a strategic thinker with a flair for digital marketing and an eye for detail? We're looking for a Digital Marketing Coordinator to support our paid media efforts and lead the charge on email marketing. If you're highly organized, tech-savvy, and passionate about performance-driven campaigns — we want to hear from you.

What You’ll Be Doing:

• Collaborating with paid media agencies to handover creative assets and align on campaign objectives

• Ideating and briefing creative concepts in coordination with the design studio

• Curating and deploying high-impact email marketing campaigns , from layout to execution

• Providing clear, concise feedback briefs and managing design outputs

• Tracking performance, generating reports, and optimizing campaign results

• Ensuring seamless technical deployment of mailers and marketing assets

• Maintaining a calendar of email sends and campaign timelines

What You’ll Bring:

• Experience in digital marketing with a focus on paid media and email campaigns

• Proven ability to brief designers and manage creative production timelines

• Strong skills in email marketing tools (Mailchimp, Klaviyo, etc.) and Google Analytics

• Highly organized with a strong attention to detail and ability to manage multiple priorities

• Confident in strategic thinking with a performance mindset

• Excellent communication skills for cross-functional collaboration and agency coordination

• Tech-savvy and eager to work in a fast-paced digital environment

If you're ready to take your digital marketing expertise to the next level, join a team where creative meets data and strategy drives success.

Apply now and help shape compelling digital campaigns that make an impact.