266 E Commerce jobs in South Africa

Join to apply for the E-commerce Growth Manager role at Project Growth

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Join to apply for the E-commerce Growth Manager role at Project Growth

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Our client is a fast-paced digital growth agency specializing in helping DTC (Direct-to-Consumer) brands scale profitably. With a primary focus on Conversion Rate Optimization (CRO), the company offers comprehensive support across all stages of the growth funnel, including marketplace expansion, content creation, and paid acquisition strategies. As a rapidly growing agency, they are now seeking an experienced and versatile eCommerce Growth Manager to help manage and optimize eCommerce operations, lead acquisition strategies, and ensure continuous growth for their clients across multiple platforms.

Location:

Fully-Remote (Work from Home), 9 AM - 5 PM EST

Role Overview

As an eCommerce Growth Manager, you’ll take a hands-on approach to driving growth for eCommerce brands. You'll own the end-to-end process of various channels, such as product content management, paid acquisition strategies, SEO, CRO, and more. You'll also be responsible for coordinating cross-channel campaigns that foster business growth while leveraging AI-powered tools for content and SEO optimization. This role is perfect for someone who thrives in a dynamic and fast-paced environment, enjoys a mix of strategy and execution, and is eager to dive into the details of digital marketing across different platforms.

Key Responsibilities

• eCommerce Operations & Marketplace Growth
• Manage and optimize product listings on Shopify, Amazon, Etsy, Walmart, and other marketplaces.
• Take ownership of product content, including product detail page (PDP) setup, SEO formatting, images, and categorization.
• Research and explore marketplace expansion opportunities to drive sales growth.
• Acquisition Strategy & Execution
• Collaborate with internal teams to develop and execute paid acquisition strategies across platforms such as Meta, Google, and TikTok.
• Understand how creative, offers, and landing pages impact paid media performance, providing valuable input for optimization.
• Assist in the setup and management of affiliate, influencer, and referral programs to maximize customer acquisition efforts.
• Work on cross-channel campaigns to support client growth and drive revenue.
• AI-Powered SEO & Content Operations
• Leverage AI tools (e.g., ChatGPT, Claude) to generate, edit, and publish high-quality blog and product detail page content.
• Conduct keyword research and optimize website pages for organic search growth and visibility.
• Develop and implement SEO and content strategies that align with the client’s business goals and KPIs.
• CRO Awareness & Support
• Apply Conversion Rate Optimization best practices across PDPs, landing pages, and post-purchase flows to maximize conversions.
• Collaborate with the CRO team to ensure alignment between conversion goals and ongoing optimization efforts.
• Support A/B testing initiatives and execution using tools like Rebuy, OCU, and PageFly.
• Analytics, Reporting, and Insights
• Analyze performance data using tools like Google Analytics, Shopify, Meta Ads Manager, and post-purchase surveys.
• Identify areas of improvement and growth opportunities across all client campaigns.
• Track and report client performance regularly, providing actionable insights for improvement.
• AI & Automation Integration
• Use AI tools (e.g., ChatGPT, Claude) to automate tasks such as content creation, planning, and workflow optimization.
• Implement automation processes using tools like Zapier, Make, and Google Sheets to streamline repetitive tasks and increase efficiency.
  
  

• Experience & Skills
• 3–5+ years of experience in eCommerce, digital marketing, or growth roles, preferably in DTC.
• Strong understanding of Shopify and experience managing product listings and content across major marketplaces such as Amazon and Etsy.
• Proficient in digital marketing channels including paid acquisition, affiliate marketing, SEO, and CRO.
• Experience using AI tools and automation platforms such as ChatGPT, Claude, Zapier, and Make.
• Technical Proficiency
• Hands-on experience with eCommerce platforms and tools, including Shopify, Amazon, and other marketplaces.
• Familiarity with SEO tools, Google Analytics, and reporting dashboards.
• Mindset & Attributes
• Highly analytical and data-driven, with the ability to take action based on insights.
• Comfortable managing projects from strategy to execution and working in a fast-paced environment.
• Growth mindset with a problem-solving approach to challenges and an ability to operate in ambiguity.
• Strong communication skills, with a natural ability to collaborate with cross-functional teams.
• Ability to take initiative, remain flexible, and adapt quickly in a dynamic environment.
  
  

• Successfully managing and optimizing client accounts across multiple eCommerce platforms.
• Achieving growth targets, including increasing sales and improving conversion rates for clients.
• Maintaining a seamless client experience, managing expectations, and delivering consistent results.
• Contributing to continuous improvement in operational efficiency by leveraging AI tools and automation.
• Consistently meeting deadlines and ensuring that client campaigns are executed on time and within budget.
  
  

• Fill in the application form
• Record a video showcasing your skill sets
  
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Marketing and Sales
• Industries Marketing Services

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Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 1,500 - 1,500 1 month ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa $1 500 - 1,500 1 week ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Mr D City of Cape Town, Western Cape, South Africa

Join to apply for the E-commerce Merchandise Manager role at Mr D

Mr D City of Cape Town, Western Cape, South Africa

Join to apply for the E-commerce Merchandise Manager role at Mr D

Mr D, a division of the Takealot.com Group, is looking for a highly talented E-commerce Merchandise Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale : Show the millions of Mr D customers what you can do
• Learn : We work with the best of the best, and then some.
• Grow : Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Retail for Mr D.

Purpose of Role

To own merchandising efforts across the Mr D On-Demand vertical and ensure that we deliver on our commercial objectives. Drive engagement and conversion from customer traffic to app. Ensuring order mix and commercial goals are achieved by reviewing and carefully curating hyperlocal merchandising strategies.

Your responsibilities will include:

• Own merchandising and promotional strategy across the Mr D On-Demand vertical
• Drive merchandising with a focus on maximising partner discoverability and conversion
• Create and execute on a Merchandising Calendar attributing measures of success for all campaigns
• Maximise the usage of the Mr D app merchandising inventory and report back on successes and learnings
• Run cross departmental sessions that focus on best practice partner curation
• Understand and report on the commercial impact of merchandising initiatives
• Manage merchandising team, planning sessions and calendars
• Work closely with the advertising teams to ensure execution of booked campaigns
• Continuously refine Standard Operating Procedures (SOPs) to enhance team productivity, eliminate redundancies, and create streamlined, scalable merchandising processes
• Assist and partner with the product team to identify and enhance merchandising features and optimize existing systems to improve operational efficiency and enhance the customer shopping experience
• Collaborate with the BI team to develop new merchandising metrics and improve data accessibility to enable evidence-based decisions for merchandising initiatives and inventory optimization

Attributes required:

• Attention to detail in a high pressure environment.
• Comfortable working with analytics tools, e-commerce dashboards, and app platforms to optimize merchandising efforts.
• Capacity to work closely with cross-functional teams, including marketing, product development, and tech, to provide a seamless and intuitive shopping experience for app users.
• Keen awareness of industry trends, competitors, and customer behavior to position the platform as a leader in the on-demand market space
• Proficiency in analyzing merchandising data, user preferences, and market trends to inform strategic initiatives and meet business goals.
• Strong desire and unwavering determination to excel in a fast-paced, dynamic start-up environment.
• Ability to articulate and visualize insights, findings, and results effectively
• A proactive and enterprising spirit with a demonstrated ability to take full ownership of tasks and deliver exceptional results.
• Highly skilled with numbers, showcasing strong analytical and problem-solving abilities.
• A dependable and enthusiastic team player, fostering collaboration and contributing to the success of cross-functional initiatives.

Qualifications and Experience:

• Relevant tertiary qualification
• Minimum 3-5 years’ experience in an Ecommerce Marketplace
• Environment/Online B2B or Retail
• A minimum of 1-2 years leading a team (beneficial)

Let’s talk about life @ Mr D

• The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times : Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
• Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing, Management, and Strategy/Planning
• Industries Retail

Referrals increase your chances of interviewing at Mr D by 2x

Cape Town, Western Cape, South Africa 5 days ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Are you a detail-driven logistics professional with a passion for precision and performance? We’re looking for a dynamic Outbound Inventory Manager to lead our outbound inventory operations with excellence, accuracy, and efficiency.

In this pivotal role, you will be responsible for ensuring the timely, accurate dispatch of goods to our valued customers while driving process improvements, leading a high-performing team, and maintaining operational integrity across all outbound inventory activities.

Key Responsibilities

• Lead and manage the full outbound inventory lifecycle to ensure prompt and precise product dispatch

• Supervise and develop a skilled team of inventory specialists, promoting a culture of excellence and accountability

• Design and implement innovative process improvements to reduce errors, enhance efficiency, and meet operational goals

• Collaborate cross-functionally with procurement, warehousing, and transportation teams to ensure smooth workflows

• Analyze inventory data and generate actionable insights and strategic recommendations for leadership

• Ensure compliance with company standards, industry regulations, and safety protocols

• Utilize inventory management systems to monitor stock levels and control movement with precision

• Resolve discrepancies and issues swiftly, applying advanced problem-solving skills

• Achieve and report on KPIs and SLAs consistently

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field

• 5–8 years of progressive experience in outbound inventory management within the logistics industry

• Proven success in process optimization and achieving performance targets

• Deep understanding of inventory control, logistics operations, and supply chain best practices

Required Competencies

• Strong leadership and team development abilities

• Exceptional attention to detail and organizational skills

• Proficiency in inventory management software and systems

• Advanced analytical skills with a talent for interpreting data and generating reports

• Excellent verbal and written communication skills

• Strong business acumen and proactive problem-solving capabilities

Job Title: E-commerce specialist - Amazon experience

Location: Remote/UK-Based

Job Description:

Salary R31 000 - R35 000

Job Title: E-Commerce Specialist

Overview: We are seeking an experienced and dynamic E-Commerce Specialist to manage and optimize our UK Amazon store. The ideal candidate will bring 3-5 years of Amazon account management experience, preferably in a reseller environment, with comprehensive knowledge of listing management, handling suppressed listings due to pricing, optimization techniques, brand account health, and key metrics such as Valid Tracking Rate.

Key Responsibilities:

• Oversee the day-to-day management of the Amazon UK store, ensuring top performance and exceptional customer service.
• Implement effective strategies to drive sales growth and enhance profitability.
• Analyze and interpret key performance indicators (KPIs) from Amazon Seller Central to improve overall account health and store performance.
• Extract actionable insights from Seller Central reports to inform strategic decision-making.
• Plan, manage, and optimize Amazon PPC campaigns to maximize return on investment (ROI).
• Collaborate with internal teams and suppliers to maintain stock levels and ensure operational efficiency.
• Lead the strategic direction of the store, making informed recommendations to support growth over the next 2-3 quarters.

Required Skills & Qualifications:

• 3-5 years of proven experience managing Amazon accounts in the UK, preferably within a reseller context.
• In-depth knowledge of Amazon Seller Central, including KPIs, reporting tools, and inventory management.
• Demonstrated expertise in Amazon PPC campaign management.
• Strong analytical skills with the ability to translate data into meaningful actions.
• Proven track record of driving sales growth and profitability.
• High sense of ownership and accountability.
• Reliable backup system in place for power outages or internet disruptions.
• High-quality headset with noise-canceling capabilities for clear communication.

Join our team and leverage your expertise to contribute to the continued success and expansion of our Amazon UK store.

Role Description This is a full-time remote role for an e-commerce specialist. The E-commerce Specialist will be responsible for managing the daily operations of the e-commerce platform, analysing sales data, optimising the customer experience, and driving online sales growth. Daily tasks include monitoring website performance, coordinating with marketing teams to execute promotions, handling customer inquiries, and performing competitive analysis to ensure our platform remains competitive. The role also involves working closely with the sales and product teams to align e-commerce strategies with business objectives. Qualifications Strong analytical skills and experience with data analysis tools Customer service experience and the ability to manage customer inquiries and issues Excellent communication skills, both written and verbal Experience with e-commerce platforms and technology Sales skills, including familiarity with sales strategies and techniques Ability to work independently and remotely Experience in the retail or e-commerce industry is a plus Bachelor's degree in Business, Marketing, or a related field

E-commerce Project Manager will lead and optimize the end-to-end process of launching products across multiple e-commerce platforms. In this role, you will take full ownership of the product launch pipeline ensuring timely, cost-effective, and high-quality launches.

Youll drive process improvements, manage cross-functional collaboration, and implement SOP enhancements that streamline operations and boost launch success. Working closely with internal stakeholders including account managers, QA, and procurement teams, youll serve as the central point of coordination to remove blockers, manage timelines, and ensure all aspects of the launch are aligned with business goals and resource constraints. This role is critical to maximizing launch output while maintaining operational efficiency and excellence.

Responsibilities

Product Launch Management -

Take full ownership and initiative over the entire product launch process across various brands and platforms.

Follow established SOPs to launch products efficiently, while continuously identifying and implementing improvements to speed up and enhance quality.

Track product launches from start to finish, proactively troubleshooting delays and providing feedback to move things forward.

Ensure that new product launch objectives are met, including achieving quotas, maintaining a healthy launch pipeline, and managing launch timing to maximize output without exceeding resources.

Evaluate launch budgets to ensure efficient use of resourcesidentify cost-heavy products and explore options to reduce financial impact.

Set benchmarks for each stage of the launch process and intervene when progress stalls, including direct communication with manufacturers and stakeholders.

Cross-Functional Collaboration -

Collaborate with internal teams such as Account Management, QA, Marketing, and Procurement to ensure alignment across all stages of the launch process. -

Serve as the central point of contact for resolving blockers, ensuring no aspect of the product launch is delayed due to miscommunication or oversight.

Product Briefs & RFO Process -

Continuously evaluate and improve Standard Operating Procedures (SOPs) related to product launches, streamlining workflows for speed, accuracy, and success. -

Create and maintain clear documentation of launch processes, incorporating learnings from consultants and previous launches.

Ensure all team members follow optimized SOPs and contribute to refining the process further.

Requirements

Ecommerce platform product launch experience (experience with Amazon, Walmart, Ebay, Shopify or iHerb is preferable and advantageous).

Project Management experience.

Proficient in both G suite and Microsoft Office.

Project Management Qualification (Diploma/Certificate).

Detail-oriented and able to manage multiple moving parts in a fast-paced environment.

Excellent communication skills.

Proficiency in English with excellent writing, communication and collaboration skills, capable of working with cross-functional teams.

Market related salary

Working hours 10H00 - 19H00 Monday - Friday

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven E-Commerce Assistant to join the Absolute Pets team at the Support Office in Marconi Beam, Cape Town.

The E-commerce Assistant will be responsible for assisting and following up with all online customer queries. The individual will work with the rest of the E-commerce team to ensure that all customer queries, on demand orders and click and collects are seen to within the targeted time. The position is based at our Support Office in Cape Town.

Duties and Responsibilities:

• Communicate with customers in a friendly and professional manner and resolve any queries in an efficient manner.
• Ensure all GoFetch orders are picked, dispatched and received on time.
• Conduct follow-ups with PICUP when orders are running late.
• Effective Management of the Online and GoFetch email inbox by ensuring all mails have been responded to – no emails in the inbox that are older than 24 hours.
• Ensure all stores have the relevant knowledge and materials related to GoFetch.
• Ensure that effective communication and customer service is conducted when there are orders that are late (as per the expected delivery date) or short delivered – both online and GoFetch.
• Communicate when order will be sent out short and obtains the customers’ approval.
• Process all IBTs on an immediate basis (where applicable).
• Assist in conducting weekly/monthly cycle counts to ensure effective stock management.
• Effective stock management by ensuring there are limited damages and write-offs within the monthly budget or less than R1000.00 per month.
• Ensure damages and write-offs are processed before the 25^th of every month.
• Processing of all GRVs and invoicing on an immediate basis.
• Assist when orders need to be booked with the courier service.
• Assist with picking and packing when needed.
• Conduct effective end-of-day housekeeping.
• Ensure no GoFetch orders are missed.
• Ensure the team are adding notes to the orders on Cloudbase.
• Ensure no orders are sent with the courier services as Express, Overnight or Sameday without the approval of your manager.
• Limit PICUP usage for online orders.
• Use PICUP only when authorized.

Working hours will be Monday to Sunday, 08:00-20:00 shift work, but may require additional hours should the business require it.

Part of the E-commerce assistant duties will be to be available during a busy sales period e.g. Black Friday.

Skills and Specifications:

• The E-Commerce assistant ought to possess good written and verbal skills in English should be an outstanding communicator.

• Should be very focused and hardworking

• Needs to be able to carry, pack and move heavy items

• Detailed oriented.

• Organizational and planning skills.

Education and Qualifications:

An ideal candidate should have Matric, with retail and customer service experience. Product knowledge of all that Absolute Pets sells to the public. Knowledge of Microsoft Office Suite. Candidates with a Driver’s License will have an edge over the others but it is not the deciding factor. Knowledge of IQ.

We are seeking a dedicated and detail-oriented E-commerce Administrator to join our dynamic team. In this role, you will be responsible for managing various administrative tasks that support our online retail operations. You will work closely with the Retail Accounts Executive and other office staff to ensure the smooth execution of daily, weekly, and monthly administrative processes.

Strong Interpersonal Skills: Ability to interact effectively with clients, colleagues, and external partners.

Exceptional Multitasking Abilities: Capable of handling multiple tasks simultaneously without compromising on quality.

Extensive Clerical Management Experience: Proficient in managing a wide range of clerical responsibilities with precision and efficiency.

Excellent Professional Communication and Etiquette: Skilled in both written and verbal communication, always maintaining professionalism.

Analytical Thinking: Strong problem-solving abilities with a keen eye for detail and analytical thinking.

Job Duties and Responsibilities:

Accurate Data Capture and Analysis: Ensure all data is captured accurately and analysed to provide meaningful insights for the business.

Timely Creation and Completion of Reports: Prepare and complete daily, weekly, and monthly reports on time.

Client Relations and Effective Liaison: Maintain positive client relations and act as an effective liaison between clients and the company.

Order Capturing and Processing: Manage the entire order process from receipt to delivery, ensuring accuracy and timeliness.

Proactive Follow-Up on Orders and Client Requirements: Monitor orders and follow up proactively to meet client requirements and resolve issues.

Internal and External Feedback Provision: Provide constructive feedback to both internal teams and external clients to enhance service delivery.

Maintenance of Accurate and Up-to-Date Filing Systems: Ensure all filing systems are kept accurate and current.

Evaluation of Clientele Needs: Regularly assess client needs to tailor services accordingly.

Regular Updates to Client Listings: Maintain and update client listings to ensure information is current and accurate.

Assistance in the Preparation of Presentation Materials: Help prepare materials for presentations as needed.

Requirements and Qualifications:

Professional Administrative Experience: Demonstrated experience in an administrative role, preferably within an e-commerce environment.

Valid SA Driver’s License and Own Functional Car: Must have a valid driver's license and access to a reliable vehicle.

Strong Matric Results: Proven academic excellence at the matric level.

Excellent English Communication Skills: Proficiency in spoken, written, and comprehension aspects of English.

Fast, Proficient, and Accurate Typist/Data Capturer: High typing speed with accuracy and proficiency in data entry.

Extensive Knowledge of Microsoft Suite and Other Administrative Programs: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

Intermediate to Advanced MS Excel Proficiency: Strong skills in using MS Excel for various administrative tasks, including data analysis and report generation.

Familiarity with Common Office Equipment: Experience with printers, copiers, fax machines, and other office equipment.

Detail-Oriented with Exceptional Organizational Skills: Strong organizational skills with attention to detail.

Strong Problem-Solving and Analytical Thinking Capabilities: Ability to analyse problems and develop effective solutions.