271 E Commerce Management jobs in South Africa

Role Purpose:

The Online Sales Administrator at FRÜT SA (Pty) Ltd is responsible for managing and optimizing sales operations to enhance online customer experience and drive revenue growth. This role ensures the accurate processing of online orders, maintains stock levels, coordinates deliveries, and provides excellent customer service.

Qualifications and Experience:

• Matric certificate/ Grade 12.
• Previous online and/or sales administration experience is a must.
• Sage X3 experience would be considered an advantage.
• Microsoft Suite experience.

Responsibilities:

• Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
• Communicate expected delivery dates and follow up with customers to ensure timely delivery.
• Expand and grow online sales.
• Manage the day-to-day online operations.
• Assist with delivery route planning for Online and Drop shipments.
• Check and manage adequate stock levels for online and consignment stores.
• Process returns accordingly with credits and refunds or through coupons.
• Assist with stock take for online stock and consignment stock.
• Process and track online orders from back end to automatic sales order to invoice.
• Ensure all orders are packed timeously.
• Ensure paperwork is completed and filed correctly.
• Assist with Factory Shop and Online orders.
• Manage the and online orders email boxes.
• Follow up immediately on customer queries and complaints, resolving them through excellent customer service.
• Manage sample procedures including recording, issuing, organizing stock and arranging delivery.
• Develop positive working relationships with support in divisions and operations team to ensure proper operational support.
• The sales contact point needs to be occupied at all times during normal business hours.
• Present the company in a professional, pleasant, constructive manner.
• Adhere to high ethical standards and comply with all regulations/applicable laws.

Skills and Knowledge:

• Strong organizational, communicative and administrative skills.
• Strong customer service and problem-solving skills.
• Attention to detail and ability to multitask.
• Calm and professional demeanor.

Benefits:

• Provident Fund.
• Medical Aid.

Who we are
We are a fast-growing global agency empowering creators through performance-driven strategy and marketing. With a strong results culture and team-first approach, we have become one of the Top 25 agencies in our space. This is a fast-paced, high-reward environment  - ideal for someone who thrives under pressure and wants to make real impact.

Who we’re looking for
A driven, strategic Sales & Marketing Manager to lead creator acquisition and build a respected B2B brand presence. If you know how to combine sharp marketing with effective outreach, this is your opportunity to lead, create, and scale.

What you will do:

• Drive outreach to attract and convert high-potential creators

• Manage and optimise outreach team performance

• Test and develop new acquisition channels (e.g. paid, partnerships)

• Build our brand strategy across platforms like LinkedIn & Instagram

• Create content ideas that position us as a thought leader

• Optimise our digital presence for engagement and credibility

What you’ll need:

• Proven experience in marketing, digital media or sales

• Track record in outreach (e.g. LinkedIn, Instagram, email)

• Strong communication and copywriting skills

• Results-focused, structured, and proactive

Bonus skills:

• Paid ads (Meta, Google, LinkedIn)

• CRM or outreach automation experience

• Branding or email marketing experience

• Experience with influencers or creator platforms

What’s in it for you:

• Competitive salary + performance bonuses

• Remote work & flexible hours

• Ongoing development

• Annual in-person retreats

• Big growth potential

Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.

Who we’re looking for
A driven, strategic Sales and Marketing Manager to lead creator acquisition and build a respected B2B brand presence. If you know how to combine sharp marketing with effective outreach, this is your opportunity to lead, create and scale.

What you will do:

• Drive outreach to attract and convert high-potential creators
• Manage and optimise outreach team performance
• Test and develop new acquisition channels (e.g. paid, partnerships)
• Build our brand strategy across platforms like LinkedIn and Instagram
• Create content ideas that position us as a thought leader
• Optimise our digital presence for engagement and credibility

What you’ll need:

• Proven experience in marketing, digital media or sales
• Track record in outreach (e.g. LinkedIn, Instagram, email)
• Strong communication and copy-writing skills
• Results-focused, structured and proactive

Bonus skills:

• Paid ads (Meta, Google, LinkedIn)
• CRM or outreach automation experience
• Branding or email marketing experience
• Experience with influencers or creator platforms

Who we are
We’re a global, fast-growing agency helping digital creators maximise revenue through smart strategies and operational excellence. Our fully remote team works collaboratively, values results, and moves quickly to make an impact.

Who we are looking for
A mid-weight sales operations professional with the drive and potential to grow into a senior role. You will work at the intersection of sales and operations - ensuring backend processes run smoothly, performance metrics are tracked and optimised and the frontend sales team is supported with reporting, follow-ups, and strategic input. While this role doesn’t lead a team at the start, you will be a key contributor to the agency’s growth and success.

What you will do

• Ensure backend sales processes are efficient, accurate, and scalable.
• Track, analyse, and optimise performance metrics.
• Provide the sales team with timely reports, follow-ups, and actionable insights.
• Build strong client relationships to ensure alignment and results.
• Assist in developing high-converting sales scripts and messaging.
• Identify opportunities for growth and improved efficiency across sales operations.

What you need

• Proven experience in sales operations, client engagement, or account management.
• Strong sales mindset and persuasive copywriting skills.
• Data-driven approach with excellent analytical skills.
• Ability to work cross-functionally between sales and operations.
• Fluent English and exceptional communication skills.
• Empathy, high social intelligence, and a feedback-driven style.

Nice to have

• Familiarity with Discord, Telegram, and Google Drive.

What we offer

• Competitive salary + performance bonuses.
• Fully remote with flexible hours.
• Global team in a fast-scaling agency.
• Clear growth path into a senior role.
• Collaborative culture and opportunities for professional development.
• Client relations
• Sales
• Strategy
• Copywriting
• Analytics
• Operations
• Processing
• Communication

Are you ready to embark on an exciting career journey with a leading eCommerce company in the heart of Cape Town, South Africa ? We’re searching for a dynamic Dutch speaking Online Sales Consultant to be a part of their growing team. If you’re passionate about sales, eCommerce, and providing exceptional customer experiences, this job opportunity is tailor-made for you!

Your key job responsibilities as the Dutch speaking Online Sales Consultant in Cape Town, South Africa will include:

• Proactively engage with potential customers through various online channels to drive sales and revenue
• Provide top-notch customer support, answering inquiries and resolving issues promptly and professionally
• Become an expert in our products and services to effectively advise customers and recommend solutions
• Develop and implement sales strategies to meet and exceed targets
• Analyse sales data and trends to identify opportunities for improvement
• Work closely with cross-functional teams to enhance the customer experience and product offerings

Requirements for this Dutch speaking Online Sales Consultant job in Cape Town, South Africa :

• Proficiency in spoken and written Dutch is essential
• Previous experience in online sales or customer service roles is a plus
• A genuine passion for providing exceptional customer experiences
• Comfortable using various online platforms and tools
• Strong verbal and written communication skills
• Motivated by achieving and exceeding sales targets
• Ability to thrive in a fast-paced, evolving environment
• Collaborative attitude and a desire to contribute to the team’s success

If you meet the above requirements for this Dutch speaking Online Sales Consultant job in Cape Town, South Africa , we would like to hear from you! Please send your CV through to today!

Listing reference: manco_000650

Listing status: Online

Apply by: 19 January 2025

Job category: University and Academy

Location: Durban

Contract: Fixed Term Contract

EE position: Yes

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Academic Programme Leader: Master Of Commerce in Human Resource Management.

CORE FUNCTIONS INCLUDE:

The role is to provide efficient direction and oversight for the Master of Commerce in Human Resource Management programme. This role involves a comprehensive range of duties focused on ensuring the programme's success and excellence, while also providing support for the academic and professional development of students and the School of Human Resource Management. Specifically, the position requires leadership of the programme, encompassing the following aspects:

• Programme Management and Leadership: Align with MANCOSA’s vision, mission, and strategy. Establish and maintain programme philosophy, linking it to the institutional vision and mission. Oversee programme lifecycle management, design, and manage the programme’s teaching and learning strategy, and handle programme budget management. Collaborate with marketing and student enrolment to communicate the programme’s value proposition.
• Programme Planning and Administration: Work closely with the Institutional Planning Department. Identify suitable academics for content development, delivery, and assessment. Ensure quality control of programme information on the website and prospectus. Prepare and plan for Work Integrated Learning (WIL) placements, if applicable.
• Programme Admissions and Delivery: Manage semesterly admissions in line with enrolment plans. Apply programme and institutional Standard Operating Procedures (SOPs) and rules. Facilitate webinars and oversee assessment development and marking.
• Stakeholder Engagement, Development, and Recognition: Induct academic staff and promote appropriate community engagement initiatives and activities.
• Student Engagement and Success: Provide programme specific career guidance in collaboration with the Career Centre.
• Programme Intelligence: Gather and analyse longitudinal programme and student performance data to feedback into lifecycle management. Report on trend analysis, benchmarking, student throughput, retention, articulation, and dropout rates.
• Programme Governance: Participate in programme cyclical reviews in collaboration with the process owner (Programme Quality Monitoring). Monitor, evaluate, and manage risks associated with the programme.
• Essential Qualification: A PhD in Human Resource Management (HRM) or Industrial/Organisational Psychology (NQF Level 10).
• Preferred Qualification (if no PhD in HRM): A Doctoral degree in a related field (NQF Level 10), such as Organisational Behaviour, or Labour Relations, with substantial expertise and research focus on HRM.

ESSENTIAL EXPERIENCE AND SKILLS:

• Minimum of 3 years’ experience in Higher Education/Academia, particularly in Human Resource Management or related disciplines.
• Demonstrated high-quality academic knowledge and expertise in Human Resource Management with the ability to guide students and faculty in an evolving educational landscape.
• Strong leadership and decision-making skills.
• Proficient in conflict resolution and cooperation.
• Analytical, conceptual, and organizational skills.
• Ability to adapt, cope, and perform effectively in a dynamic environment.

ADVANTAGES:

• 3-5 years of relevant experience in Human Resource Management, Organisational Development, or related fields within HR.
• Minimum of 2 years’ experience in Learner Management System administration/coordination.
• Background in Academic Management.

GENERAL:

Candidates should demonstrate academic acumen and provide relevant expertise within the scope of Human Resource Management. This includes a deep understanding of HR theories, practices, and emerging trends in the field, ensuring they can effectively contribute to the academic and professional development of students.