15 E Commerce & Social Media jobs in South Africa

We're seeking a dynamic 
Social Media Account Manager
 to join our growing team. In this role, you will manage client accounts by developing strategies, running paid campaigns, creating reports and maintaining consistent, proactive communication with clients.

Key Responsibilities:

·   Develop and implement social media strategies for client accounts.

·   Manage paid campaigns across platforms including Meta, LinkedIn, TikTok, X and Google.

·   Create unique graphics, visuals and basic videos using Canva.

·   Monitor social media trends and understand target audiences.

·   Compile regular performance reports and provide actionable insights.

·   Maintain clear and consistent communication with clients.

·   Manage multiple client accounts efficiently and independently.

Requirements:

·   Degree in Marketing, Communications, Media, Business, Digital Media, or a related field.

·   Proven experience managing social media accounts professionally and proactively.

·   Hands-on experience with Meta Business Manager, LinkedIn, TikTok Ads Manager and Google Ads.

·   Strong skills in creating and managing paid campaigns.

·   Proficiency in Canva for graphics, visuals and basic video content.

·   Excellent written and verbal communication skills.

·   Familiarity with analytics and reporting tools such as Meta Insights and Google Analytics.

·   Ability to work independently and manage multiple priorities effectively.

About Viral Solutions:

Established in 2011, Viral Solutions is a social media management company with a fully remote team across South Africa. We encourage and support our staff to grow alongside the company as we expand.

Join an industry-leading online sports betting and gaming company, where innovation and passion for sports meet. As the Organic Social Media Manager  in Cape Town , you’ll be at the forefront of managing and growing the organic presence across all social media platforms. You will drive engagement, build a loyal following, and ensure daily communication aligns with exciting and dynamic brand objectives.

The key job  responsibilities as the Organic Social Media Manager  in Cape Town  will include:

Requirements for this Organic Social Media Manager job  in Cape Town :

Apply today to join a dynamic and innovative team as their Organic Social Media Manager  in Cape Town  that’s driving the future of sports entertainment! If you’re passionate about social media, brand elevation, and want to make a real impact, this is the role for you. Don’t miss out on this exciting opportunity! 

Do you love skin care, live for social media, and thrive in a fast-paced, creative environment? We're looking for a
Social Media & Community Coordinator
to join our team

You'll work closely with and report to our
Digital & Creative Manager
, helping bring our brand to life online. From creating engaging posts to connecting with our community, this role is perfect for someone who's highly organised, confident, and excited about blending creativity with strategy.

What you'll be doing:

Managing and scheduling content across our social media platforms.

Engaging with our community by responding to comments, DMs, and sparking conversations.

Supporting campaigns with fresh, creative ideas and ensuring deadlines are always met.

Tracking performance and sharing insights to keep growing our reach and engagement.

Collaborating with the team to make sure our content is aligned and impactful.

What we're looking for:

• A super-organised, deadline-driven go-getter.
• Confident and well-spoken with excellent communication skills.
• Previous experience in social media management, community management, managing customer queries or a related field.
• A creative thinker who's not afraid to share ideas.
• A genuine passion for skin care, beauty, or wellness.
• Excellent command of English, both written and verbal.
• Enjoys a fast-paced environment with rapidly changing priorities.
• A degree in communication, marketing, or social media.
• 3+ years of experience managing a brand's social media.
• Proven experience in project management tasks.
• Valid driver's licence and own transport.

What you'll love about working with us:

Direct mentorship and collaboration with our Digital & Creative Manager.

A supportive, fun, and forward-thinking team culture.

The chance to grow your career in the fast-moving skincare industry.

How to apply:

If this sounds like you, we'd love to hear from you Send us your CV (and a short note about why you're passionate about skincare and social media) and let's create something amazing together.

Note: The role is based in person at our Paarden Eiland offices 5 days a week

Our client brings the thrill of sports to life, offering fans the chance to raise the stakes by betting on their favorite teams and players. From football to tennis, rugby to cricket, they cover every major league and tournament worldwide. Their user-friendly online and mobile platforms make it easy for customers to place bets, offering a variety of options, including Single, Multi Bets, and Live In-Play betting. With a commitment to providing diverse choices and great odds, they aim to make sports betting accessible and exciting for everyone.

The Social Paid Media Manager  in Johannesburg  will be responsible for planning, executing, and optimizing paid social media campaigns across various platforms. This role requires a deep understanding of the iGaming industry, audience targeting, and performance analytics. The ideal candidate will have a proven track record of delivering successful paid media strategies that drive engagement, acquisition, and retention.

Your key job  responsibilities as the Social Paid Media Manager  in Johannesburg  will include:

Requirements for this Social Paid Media Manager job  in Johannesburg :

If you meet the above requirements for this Social Paid Media Manager job  in Johannesburg , we would like to hear from you! Please send your CV through today! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

• Minimum 3 to 5 years experience in a similar role
• Bachelors degree in Digital Marketing or related field.
• Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels.
• Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies.
• Excellent understanding of UX, web design, customer flow and web analysis.
• Confidence in traffic analysis, reporting tools and optimisation.
• Knowledge of Attribution modelling, website speed optimisation, A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools

Key Performance Areas include the following:

• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement ecommerce strategy in order to improve website performance
• Work with developers to improve website speed
• Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition
• Research market in order to discover new trends and technologies in order to improve website performance
• Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPIs
• Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media
• Develop content calendar and oversee website uploads and landing pages development
• Report on performance
• Working closely with branch staff and other cross-functional teams, in order to ensure back-end operational effectiveness for online order fulfilment
• Ensuring that product pricing is accurate and appropriately maintained Skills,

Company Description

I am recruiting on behalf of an organization that has a dedication to natural health. This practice specializes in promoting natural health and well-being, supported by an innovative online platform that offers premium plant-based products. Their mission is to enhance the accessibility and reliability of natural remedies by integrating traditional practices with modern insights.

Role Description

This is a part-time job in Somerset-West. Please do NOT apply if you are not able to go into office.

• Manage and grow the online store using platforms like Wix, focusing on stock and product distribution.
• Handle payments and transactions, ensuring seamless operation.
• Collaborate with the practice administrator to ensure the online store aligns with the brand's identity.
• Possess experience in e-commerce, digital tools such as Pastel, and a passion for natural health products.

Qualifications

• One year of experience in e-commerce, digital marketing, logistics, CMS and CRM tools or startup environments.
• Passion for natural health, wellness, and plant-based products.
• Knowledge of digital advertising (Meta Ads, Google Ads), SEO, and email marketing.
• Familiarity with logistics tools, accounting and inventory systems (Sage Pastel), supply chain coordination.
• Good communication and project management abilities.

About us:

Supernova Brands is a dynamic and expanding B2B import and brand distribution company in Cape Town, South Africa. We specialize in bringing "out of this world" products to the biggest and best retailers and e-commerce companies in South Africa.

Given our strong omni-channel presence, and the vast amount of technical sourcing and sales experience of our team, we have the ability and mission of making our products and brands "explode" in the local market - Like a Supernova. This is the promise that we want to make to the brands we represent and to the customers that we serve.

If there's a product that brings the promise of excitement, style, and innovation to these product categories, chances are great that our team is already working on a strategic rollout plan to bring it to market.

We are hustlers. We are dreamers and we are doers. We bring positivity, focus, and high energy to everything we do. We are adaptable and creative. We believe in collaborating and working together as a team to find solutions and identify new opportunities.

Job Title:
Website & Paid Media Manager (Ecommerce Focus)

About the Job:

• Reports To:
  Digital Operations Manager
• Location:
  Unit 3, Rainbow Close, Marconi Beam, Cape Town, South Africa (Fully Office Based)

Purpose of the Role:
The E-Commerce & Digital Marketing Specialist is a pivotal role focused on driving the growth and success of our direct-to-consumer (D2C) channels and paid advertising efforts. You will be the primary owner of our Shopify ecosystem, responsible for managing existing websites, developing new ones, and executing a key platform migration project. This is an autonomous role for a proactive individual with a strong foundation in e-commerce platforms and digital advertising, who can independently manage projects and deliver measurable results in online sales and marketing performance.

Key Responsibilities:

Shopify Platform Management & Development

• Website Management:
  Oversee the day-to-day management, maintenance, and optimization of our existing Shopify websites to ensure optimal performance, user experience, and conversion rates.
• Platform Migration:
  Lead the full migration of our existing WooCommerce website to the Shopify platform, ensuring a seamless transition with minimal disruption to business.
• New Site Development:
  Plan, develop, and launch new Shopify websites from concept to completion, aligning with brand strategy and business goals.
• Sales & Campaign Execution:
  Keep websites current with engaging content and execute sales-driving activities, including promotional campaigns, special offers, and new product launches.

Digital Advertising & Marketing

• Google Ads Management:
  Develop, manage, and optimize Google Ads campaigns (Search, Shopping, Display, etc.) to drive targeted traffic and maximize Return on Ad Spend (ROAS).
• Marketplace Advertising:
  Manage and scale advertising campaigns through self service advertising solutions on key marketplaces such as Takealot and Amazon, ensuring visibility and sales growth.
• Budget Management:
  Allocate and manage digital advertising budgets, track ad spend, and handle administrative tasks related to ad credits and invoicing.

Performance Analysis & Reporting

• Data Analysis:
  Monitor, analyze, and report on key performance indicators (KPIs) for all websites and advertising campaigns, including traffic, conversion rates, Cost Per Acquisition (CPA), ROAS, and Average Order Value (AOV).
• Strategic Insights:
  Translate performance data into actionable insights and strategic recommendations to drive continuous improvement and growth across all digital channels.

Cross-Functional Collaboration

• Business Unit Partnership:
  Partner closely with various internal Business Units to understand their product lines and sales goals, developing tailored e-commerce and marketing strategies to drive sales for their respective products.
• Marketing Team Liaison:
  Collaborate with the in-house marketing team to request and coordinate the development of creative assets (e.g., graphics, copy, video content) for websites and advertising campaigns.

Skills & Experience:

• Proven experience managing and developing Shopify websites.
• Hands-on experience creating, managing, and optimizing Google Ads campaigns.
• Demonstrable understanding of e-commerce best practices and online sales strategies.
• Strong analytical skills with proficiency in Google Analytics and other reporting tools.
• Experience with marketplace advertising (Takealot, Amazon) is highly advantageous.
• Direct experience with WooCommerce to Shopify migrations is a significant plus.
• Bachelor's Degree in Marketing, Business, or a related field is preferred.
• Prior experience on CRM or ERP systems is advantageous.
• Beginner-to-Intermediate skills in Excel/Google Sheets.

Ideal Candidate Profile:
We are looking for a self-starter who thrives in an autonomous role and takes ownership of their projects from start to finish. The ideal candidate is commercially-minded with a strategic approach to driving e-commerce growth. You should be a proactive problem-solver, highly organized, and an excellent communicator adept at working cross-functionally to achieve shared goals. A genuine passion for e-commerce, digital marketing, and staying current with industry trends is essential for success in this role.

We are looking for an experienced E-commerce Operations Manager to lead and manage our operations team of over 120 people across fulfilment, supply chain, customer service, and projects. This role ensures smooth day-to-day operations while driving growth and long-term improvements.

Requirements

• Bachelor's degree in engineering, logistics, supply chain, or related field.
• Fluent in Afrikaans and English.
• Minimum 5 years' experience in operations or e-commerce.
• Strong people management experience across all levels.
• Exposure to Lean, Six Sigma, or similar improvement methods.
• Familiarity with ERP/WMS systems (advantageous).
• Excellent project management, time management, and problem-solving skills.
• Strong eye for detail and passion for customer experience, operations, and

e-commerce.

Key Responsibilities

• Manage and motivate staff, build a positive work culture, and oversee performance and HR administration.
• Oversee warehouse operations in Cape Town and Johannesburg: logistics, stock control, packing, safety, facilities, and fleet.
• Ensure efficient order fulfilment: on-time dispatch, quality checks, and close collaboration with customer service.
• Deliver excellent customer experiences and resolve service queries quickly.
• Manage supply chain and inventory: control stock, reduce waste, apply FIFO/FEFO principles, and improve supplier-to-customer processes.
• Oversee product quality, food safety, and cold chain compliance.
• Lead continuous improvement projects, implement new tools/systems, and support process optimisation.
• Manage budgets, KPIs, reporting, and cross-departmental workshops.

Our client in the hardware retailer sector is looking for a
E-Commerce Operations & Digital Marketing Manager on a contract duration for 6 months.

We are a well-established hardware retailer expanding into online retail for the first time. Our new online store, built on OpenCart, will offer customers access to our wide range of tools, hardware, and building supplies.

We are looking for a hands-on, proactive E-Commerce Operations & Digital Marketing Manager to take ownership of our online store and help drive its success.

This is a diverse, fast-paced role suited to someone who enjoys managing data, handling orders, engaging with customers, and promoting products online while being comfortable in a hardware retail environment.

Skills & Experience Required

Essential Skills

• Very strong Excel skills essential for bulk product management and price updates.
• Experience working with e-commerce platforms (OpenCart, WooCommerce, Shopify or similar).
• Basic HTML skills for formatting product descriptions and page content.
• Excellent written and verbal communication skills.
• Strong organisational and problem-solving ability.

Advantageous Skills

• Experience with Google Shopping, Facebook Marketplace, and social media management.
• Familiarity with Google Analytics or other website tracking tools.
• Customer service experience, both online and in-store.
• Basic image editing skills (Photoshop or similar).
• Understanding of e-commerce best practices, SEO, or digital marketing strategy.

Industry-Specific Advantageous Experience

• Experience working with South African suppliers using platforms like RapidTrade or TradeCentre.
• Familiarity with leading hardware and tool brands (e.g. Bosch, Makita, Ryobi, Stanley, Gedore, etc.)
• Prior experience in a hardware store, building supply company, or tool retailer will be a definite advantage.