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GROCERY STORE MANAGER1x Burgersfort1x Nelspruit area.

Salary negotiable dependent on experience and qualificationsManagement duties including, but not limited to : Staff managementStock managementDriving sales and ensuring theft levels are kept to a minimumCustomer serviceStore standards and housekeepingEnforcing company policies and proceduresRisk Management and the Occupational Health and Safely ActAchieving : Turnover and budgetTargeted expense savingsRequirements : Grade 12 or higherFMCG retail experience a mustAt least 3 years' store management experienceA solid retail backgroundA sound knowledge of retail practices, and a specific understanding of the SA legislative and financial aspects of a retail businessRelevant IT and systems knowledgeA Sales / Marketing Management qualification would be an advantage

Western Cape, South Africa

Responsibilities:

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Please ensure that your line manager is aware of your application for this role.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

At Archive , you’ll be part of a brand that shapes the streetwear culture in South Africa. Work with only the best of global and local brands and be at the forefront of trend, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a culture!

Listing reference: click_018041

Listing status: Online

Apply by: 4 October 2024

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: No

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

Our HO HOLA culture is characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. The Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business objectives.

• Drive and promote sales by ensuring world-class customer service.
• Ensure excellent customer service standards are maintained at all times.
• Maintain outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while building and supporting the company's HO HOLA Culture.
• Manage cash operations, including preparing floats, daily banking, and cashier support.
• Train, coach, and evaluate team members' performance.
• Maintain compliance with health and safety regulations, hygiene standards, and food safety standards.
• Analyze store sales data to identify growth opportunities and areas for improvement.
• Oversee store operations, including opening and closing procedures and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.

Join or sign in to find your next jobJoin to apply for the Assistant Store Manager AND Supervisor role at CUM Books1 day ago Be among the first 25 applicantsJoin to apply for the Assistant Store Manager AND Supervisor role at CUM BooksWhatsappPrintPDFXLinked-inFacebookMore sharing optionsRemuneration : cost-to-company Location : Mbombela (Nelspruit), White River, Baberton Education level : Matric Job level : Mid / Senior Own transport required : Yes Travel requirement : Occasional Type : Permanent Reference : #BIZ-ASM / SUP-ILANGA Company : CUM BOOKSJob DescriptionJob descriptionWe are a Christian retail chain with a heart for ministry and service.We seek applicants who are aligned with our values and excited to work in a purpose-driven environment.Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation?We have an exciting opportunity for you to join our team as an Assistant Store Manager or Supervisor at C.U.M.

Books (a Christian Retailer) - Ilanga Mall, Mbombela (Nelspruit).With a history spanning over 80 years, C.U.M.

Books is dedicated to putting inspirational and faith-based content in the hands of South Africans.

As a publisher and retailer, our driving passion remains the hope of the gospel.Duties And ResponsibilitiesJob briefAs an experienced assistant Store Manager / Supervisor, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximize the customer experience.

The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.Assistant Store Manager ResponsibilitiesOrganising and overseeing all store operations.Cash-up, banking, and daily retail admin.Staff scheduling and shift management.Leading and supervising a dedicated retail team.Training and guiding staff members to achieve maximum performance.Preparation and effective control of the store's budget, focusing on cost-efficiency.Efficient stock management and monitoring of stock levels.Maintaining and delivering excellent customer service in a faith-aligned environmentAddressing and resolving customer complaints to uphold exceptional customer service.Handling and resolving any issues that may arise within the store.Planning and overseeing in-store promotions and merchandising.Staying updated on market trends to identify opportunities for store improvements.Ensuring the store complies with all legal health and safety guidelines.Providing regular feedback and reporting to higher management.Upholding brand values (e.g.

kindness, integrity, excellence).Supervisor ResponsibilitiesAdminHousekeepingSales and customer serviceAssist staff on the shop floor.To be equipped with suitable levels of product knowledgeManage stock levels in collaboration with manager and assistant managerTake responsibility for the shop floor, overseeing daily duties and daily requirements from staff.Desired Experience, Requirements, And SkillsProven experience in retail management or a related role.Strong leadership and team management skills.Excellent organizational and problem-solving abilities.Effective communication and interpersonal skills.Proficiency in budget management and stock control.Customer-focused with a commitment to delivering exceptional service.BenefitsCompetitive salary.Opportunities for career growth and advancement.A dynamic and collaborative work environment.If you are ready to take on a pivotal role in our retail operations, bringing your leadership skills to a team dedicated to our mission, we invite you to apply for the assistant Store Manager / Supervisor position at CUM Books, Ilanga Mall, Mbombela (Nelspruit).

Join us in spreading the message of hope through Christian literature and contribute to the growth and success of CUM Books.Posted on 07 Jul 08 : 33, Closing date 3 AugSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesRetailReferrals increase your chances of interviewing at CUM Books by 2xSign in to set job alerts for "Assistant Store Manager" roles.Assistant Store Manager Mr Price Home,Nelspruit Crossing, MbombelaCity of Mbombela, Mpumalanga, South Africa 1 month agoCity of Mbombela, Mpumalanga, South Africa 3 weeks agoCity of Mbombela, Mpumalanga, South Africa 1 week agoWe're unlocking community knowledge in a new way.

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Assistant Store Manager • Mbombela, Mpumalanga

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

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Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering / participating in local events, and driving new accounts / memberships per targets (if applicable).
• Conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
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• Grade 12
• 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
• Budgeting.
• You are proficient in MS Office
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.’

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Listing reference: click_017520

Listing status: Online

Apply by: 9 August 2024

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

NikeEast Point is looking for a Department Manager to join our team and provide world-classservice to the consumer:

What you bring:

Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our coaches specialize in one business area but will support cross-functionally:

COMMERCIAL

• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
• Being responsible for monthly initiative launches
• Using our reporting tools to make the best commercial decisions
• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
• Leading team Engagement on NIKE Community Ambassador activities
• Partnering with senior store leadership, you will oversee the hiring processes including onboarding
• Being responsible for store scheduling
• Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE

• Leading by example and the delivery of our sales floor service and bring the consumer journey to life
• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
• Completing specific training and share completion with athlete services
• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

• One of the best compensation and benefits packages in the industry
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:

• Advanced customer service skills with demonstrated ability in leading a r department team in creating a unique customer experience
• Ability to coach and develop a strong team
• Effective communicator, brand ambassador, and innovative leader
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours (***) , which may include day, evening, weekends, and/or holidays, based on department and store/company needs

Apply now online

We are waiting for you!

Job title : Assistant Store Manager - (Vereeniging / Gauteng) (Vereeniging )

Job Location : Gauteng, Vereeniging Deadline : July 29, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

StartFragment

PURPOSE OF THE ROLE

• We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store.
• The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations.
• With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets.
• The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations.
• Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team.
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities : Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE

• 20 / 07 / 2025)

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• Sales / Retail / Business Development jobs

Assistant Store Manager • Vereeniging, ZA