131 Dynamics Crm Consultant jobs in South Africa

• Completed qualification in Computer Science, Software Engineering, or a related field.
• Proficiency with JavaScript, Node.js, Vuetify, and AWS MariaDB.
• Familiarity with C#, SQL, and Bootstrap (a bonus, not a must).
• 3+ years in software development, ideally within logistics, warehousing, transport, or a related environment.

• Collaborate with business users and stakeholders to gather and document business requirements, objectives, and goals
• Conduct workshops and collaborative sessions to gain a deep understanding of existing processes and systems
• Analyse and evaluate business processes, workflows, and systems to identify areas for improvement, optimisation, and automation
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions
  
  

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams
• Work closely with IT teams to translate business requirements into technical specifications and ensure alignment with organisational goals
• Collaborate with development teams to design, develop, and implement solutions that meet business needs
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions
  
  

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns
• Act as a liaison between business users and technical teams to ensure effective communication and collaboration throughout the solution development lifecycle
  
  

• Assist in project planning, including defining scope, timelines, and resource requirements
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes
• Provide ongoing support and guidance during solution implementation and post-implementation phases
  
  

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organisational structure, and end-users
• Develop and deliver training materials, conduct training sessions, and provide ongoing support to facilitate smooth transitions and user adoption
  
  

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design
• Identify opportunities for process optimisation, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape
  
  

• Degree in Industrial Engineering (BSc Eng Industrial)
  
  

• Basic SQL knowledge - ability to write queries, join tables, and extract data for analysis
• Proven experience as in a Business Optimisation role or similar role
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and systems
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
• Proficiency in business analysis methodologies, tools, and techniques
• Experience in requirements gathering, process modelling, and solution design
• Knowledge of software development and project management principles
• Familiarity with various business analysis and project management tools
• Ability to adapt to changing priorities, work independently, and manage multiple projects simultaneously
• Understanding of business practices, regulatory frameworks, and market dynamics
• Familiarity with local industry sectors and business challenges

Join to apply for the Senior Business Solutions Analyst role at Guardrisk .

Collaborate with stakeholders through individual engagements, business meetings, Agile sessions, or JAD sessions, to elicit requirements for existing business problems or challenges using best practices.

Role Purpose

Collaborate with stakeholders through various engagement methods to gather requirements for existing business issues, employing best practices.

Requirements

• At least 3-4 years of IT/Business qualification
• Mandatory:
• 5+ years Insurance domain experience (Short Term Commercial)
• 7+ years’ experience in Business Analysis
• Optional:
• IIBA membership (preferred)
• Certified Business Analysis Professional (CBAP) certification
• Industrial Engineering education/experience

Duties & Responsibilities

• Document functional and non-functional requirements into business process maps, requirements definitions, and specifications, aligned with the business architecture framework and SDLC.
• Design and facilitate business solutions by working with stakeholders and subject matter experts across functions, always prioritizing client needs.
• Develop functional specifications and use cases for developers, collaborating with architects and technical teams.
• Create models and diagrams (use cases, activity, sequence) based on business needs.
• Represent information visually and in formats understandable to all stakeholders.
• Model data requirements to support new solutions at a functional level.
• Analyze current systems and processes, recommend improvements, and identify automation opportunities.
• Maintain repositories like traceability and attribute matrices using Enterprise Architect tools.
• Understand existing systems and technical capabilities, focusing on operating models, reusable components, and integration capabilities.
• Identify opportunities for reusability and continuous improvement in system components.
• Build relationships, provide training, and lead Scrum ceremonies when necessary.

Competencies

• Strong Emotional Intelligence
• Stakeholder Relationship Management
• Business Acumen and Strategic Thinking
• Results-Driven
• Innovative and Change Leadership
• Motivational Leadership
• Collaborative Spirit
• Influence and Impact
• Self-Awareness
• Diversity and Inclusion
• Process Analysis & Redesign Thinking

• Mid-Senior level

• Full-time

• Business Development and Sales

Referrals increase your chances of interviewing at Guardrisk by 2x.

Locations: Johannesburg, Midrand, Gauteng, South Africa – various postings in the last few days/weeks.

Our client, a specialist financial service provider with over 30 years of experience, delivers market-leading financial solutions that enhance value for their clients while remaining straightforward, transparent, and easy to understand.

Are you a Business Solutions Analyst looking for a new opportunity?

The ideal successful candidate will be responsible for:

Responsibilities:

Requirement Gathering and Analysis:

• Collaborate with business users and stakeholders.
• Conduct workshops and collaborative sessions.
• Analyse and evaluate business processes, workflows, and systems to identify areas for improvement, optimisation, and automation.
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions.

Solution Design and Development:

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
• Work closely with IT teams to translate business requirements into technical specifications.
• Collaborate with development teams to design, develop, and implement solutions that meet business needs.
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions.

Stakeholder Management and Communication:

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions.
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
• Act as a liaison between business users and technical teams.

Project Management and Implementation:

• Assist in project planning, including defining scope, timelines, and resource requirements.
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions.
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes.
• Provide ongoing support and guidance during solution implementation and post-implementation phases.

Change Management and Training:

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organisational structure, and end-users.
• Develop and deliver training materials.
• Conduct training sessions.
• Provide ongoing support to facilitate smooth transitions and user adoption.

Continuous Improvement and Innovation:

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design.
• Identify opportunities for process optimisation, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape.

Requirements:

• Degree in Industrial Engineering (preferred), Science, Information Systems, or a related field.
• 5+ years of proven experience as a Business Solutions Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis methodologies, tools, and techniques.
• Experience in requirements gathering, process modelling, and solution design.
• Knowledge of software development and project management principles.
• Familiarity with various business analysis and project management tools.

R600 - R800

Pension Fund

Medical Aid

Performance Bonus (This is not a 13th Cheque) and not guaranteed.

Our client, a specialist financial service provider with a legacy of putting people before short-term profit, has over 30 years of experience delivering market-leading financial solutions that enhance value to their clients while remaining straightforward, transparent, and easy to understand.

Are you a Business Solutions Analyst looking for a new opportunity? The ideal candidate will:

Responsibilities:

• Collaborate with business users and stakeholders.
• Conduct workshops and collaborative sessions.
• Analyze and evaluate business processes, workflows, and systems to identify areas for improvement, optimization, and automation.
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions.

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
• Work closely with IT teams to translate business requirements into technical specifications.
• Collaborate with development teams to design, develop, and implement solutions that meet business needs.
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions.

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions.
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
• Act as a liaison between business users and technical teams.

• Assist in project planning, including defining scope, timelines, and resource requirements.
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions.
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes.
• Provide ongoing support and guidance during solution implementation and post-implementation phases.

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organizational structure, and end-users.
• Develop and deliver training materials.
• Conduct training sessions.
• Provide ongoing support to facilitate smooth transitions and user adoption.

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design.
• Identify opportunities for process optimization, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape.

Requirements:

• Degree in Industrial Engineering (preferred), Science, Information Systems, or a related field.
• 5+ years of proven experience as a Business Solutions Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis methodologies, tools, and techniques.
• Experience in requirements gathering, process modeling, and solution design.
• Knowledge of software development and project management principles.
• Familiarity with various business analysis and project management tools.

R600 - R800

Pension Fund

Medical Aid

Performance Bonus (This is not a 13th Cheque) and not guaranteed.

• Facilitate introductory meetings with prospective clients to understand their business, As-Is software systems, and operational needs.
• Facilitate requirements analysis workshops to identify business processes, pain points, and optimisation opportunities for ERP and other relevant systems.
• Guide discussions around current systems and processes, envisioning end-to-end solutions for digitisation and optimisation.
• Collaborate with presales consultants to prepare tailored demos that address client-specific needs and decision-making criteria.
• Assist in determining project costing after demos, ensuring accurate and competitive proposals.
• Create comprehensive proposals detailing client requirements and recommended solutions.
• Play an active role in a complex sales process.
• Continuously learn and stay updated on ERP trends and advancements to enhance solution offerings.

• Bachelor’s degree in commerce or a related field.
• Good knowledge of accounting principles or systems.
• Experience with ERP systems is highly advantageous. Knowledge of Microsoft’s Power Platform solutions is a bonus.
• Familiarity with business process modelling (BPMN) and information system analysis/design is a plus.

• 5 – 6 years’ experience.

• Confidence and excellent communication skills for engaging with clients and teams.
• Eye for detail and the ability to think strategically and see the big picture.
• Analytical mindset with a strong problem-solving orientation.
• Technical aptitude to understand and explain ERP and related system concepts effectively.
• Strong stakeholder management skills to build and maintain relationships with clients and internal teams.
• Exceptional presentation skills for delivering impactful client sessions and demos.
• Time management abilities to prioritise tasks and manage multiple opportunities efficiently.
• Negotiation skills for diplomatically navigating client requirements and budgets.
• Proficiency in creating clear, concise, and professional documentation.
• Collaborative mindset for working effectively with diverse teams.
• Emotional intelligence (EQ) to foster trust, understand client needs, and build rapport.
• Basic data analysis skills to identify trends, pain points, and opportunities.
• Adaptability to thrive in a fast-evolving ERP landscape and embrace continuous learning.
• Willingness to travel for client engagements as required.