37 Dynamics Crm jobs in South Africa

Microsoft Dynamics CRM Developer

Midrand, Gauteng R120000 - R180000 Y Xiquel Group

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Job Description

Xiquel Group is seeking a highly skilled and experienced Senior D365 CRM Developer to join our team. The successful candidate will play a key role in the design, development, and support of Dynamics 365 CRM solutions, focusing primarily on the Sales and Service modules. You will work closely with business stakeholders to translate requirements into innovative technical solutions that drive efficiency and enhance client experience within the banking sector.

Roles and Responsibilities

· Design, develop, and customize Microsoft Dynamics 365 CRM (Sales & Service modules).

· Build and deploy custom plugins, workflows, scripts, and integrations.

· Collaborate with business analysts, solution architects, and end-users to interpret requirements into scalable technical solutions.

· Develop and maintain integrations using SSIS and other ETL tools.

· Create and manage reports and dashboards using SSRS and Power Platform tools.

· Implement and support automation processes using Power Automate (Flow).

· Write efficient SQL queries and manage CRM-related data operations.

· Ensure solutions are secure, scalable, and compliant with banking sector standards.

· Provide technical guidance and mentorship to junior developers where required

· Troubleshoot, debug, and resolve CRM-related issues.

Qualifications and education requirements

· University degree in software development area

· Proven experience as a D365 CRM Developer (minimum 5+ years).

· Strong knowledge of Dynamics 365 Sales and Service modules.

· JavaScript (for form customizations and client-side scripting)

· C# (for plugins, custom workflows, and backend logic)

· SQL (querying, optimization, database management)

· HTML (form design and UI customization)

· SSIS (data integration)

· SSRS (report development)

· Power Automate (workflow automation)

· Experience working in the banking or financial services sector.

· Ability to interpret complex business requirements and translate them into technical solutions.

· Excellent problem-solving, analytical, and communication skills.

· Preferred skills

Job Type: Permanent

Work Location: In person

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Dynamics 365 CRM Developer

R900000 - R1200000 Y ThirdEye IT Consulting Services (Pty) Ltd

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Job Description

  • Role : Dynamics 365 CRM Developer
  • No of Role : 1
  • Location : Johannesburg ( Work from office daily)
  • Duration: 6 Month renewal
  • Looking for Immediate joiners to 2 Weeks Notice Period

Job Spec

We're looking for a hands-on 
Dynamics 365 CRM Developer
to help build and enhance a 
lead management platform
using 
Microsoft Dynamics 365
. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in 
CRM automation

workflow orchestration

BI reporting
, and 
system integration
, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

  • Design and implement 
    lead capture, scoring, routing, and nurturing workflows
    in Dynamics 365.
  • Configure and customize 
    Dynamics 365 Sales and Marketing modules
    to align with business processes.
  • Develop 
    automated workflows
    using Power Automate and Dynamics 365 process flows.
  • Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
  • Ensure 
    data integrity

    compliance
    , and 
    security
    across the CRM ecosystem.
  • Provide documentation, training, and support to end-users and business teams.
  • Monitor system performance and continuously optimize for scalability and usability.

Required Skills & Experience

  • H
    ands-on experience with 
    Microsoft Dynamics 365 CRM
    (Sales, Marketing, and Customer Insights).
  • Strong knowledge of 
    Power Platform
    (Power Automate, Power Apps, Dataverse).
  • Experience with 
    CRM integrations
    (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
  • Proficiency in 
    workflow automation

    lead lifecycle management
    , and 
    data modeling
    .
  • Familiarity with 
    JavaScript

    C#
    , or 
    TypeScript
    for CRM customizations.
  • Experience with 
    data migration

    ETL
    , and 
    reporting tools
    (Power BI, SSRS).
  • Excellent communication skills.

  • Experience supporting and enhancing existing Dynamics 365 CRM solutions

  • Hands-on experience with 
    Power Platform Pipelines
    and 
    CI/CD
  • Strong knowledge of 
    model-driven app
    development
  • Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications

  • Information Technology or Bsc Computer Science Degree
  • Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
  • Experience with 
    marketing automation tools
    Dynamics 365 Marketing.
  • Background in 
    lead generation

    sales funnel optimization
    , or 
    customer journey mapping
    .
  • Exposure to 
    Agile methodologies
    and cross-functional collaboration.

Why Join Us?

  • Be at the forefront of a 
    digital transformation initiative
    .
  • Work with a forward-thinking team focused on 
    automation, integration, and customer experience
    .
  • Opportunity to shape a scalable, intelligent lead management platform from the ground up.
This advertiser has chosen not to accept applicants from your region.

Dynamics 365 CRM Developer

R900000 - R1200000 Y SBK Software Solutions

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Job Description

THi,

Good Day

I trust you are well.

We are looking for Dynamics 365 CRM Developer to join in our team.

Work mode: Work from office daily.

Location: Johannesburg, South Africa

Experience: 5+ years

Duration: 6 Month Renewal

Job Description:

Required Skills & Experience

* Hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).


• Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).

* Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).


• Proficiency in workflow automation, lead lifecycle management, and data modeling.


• Familiarity with JavaScript, C#, or TypeScript for CRM customizations.


•  Experience with data migration, ETL, and reporting tools (Power BI, SSRS).


• Excellent communication skills.


•  Experience supporting and enhancing existing Dynamics 365 CRM solutions


•  Hands-on experience with Power Platform Pipelines and CI/CD


•  Strong knowledge of model-driven app development


•  Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications

* Information Technology or Bsc Computer Science Degree

* Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.

* Experience with marketing automation tools Dynamics 365 Marketing.

* Background in lead generation, sales funnel optimization, or customer journey mapping.

* Exposure to Agile methodologies and cross-functional collaboration.

If interested, please share your updated resume and copy of your ID to us along with the following details.

o Years of Experience:

o Location:

o Current Rate:

o Expected Rate:

o Notice Period:

o ID:

Thanks,

Team HR

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Dynamics 365 CRM Developer

R900000 - R1200000 Y Zensar Technologies

Posted today

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Job Description

Location: Johannesburg

6 months Contract role (renewable)

Dynamics 365 CRM Developer – Zensar Technologies

We're looking for a
talented Dynamics 365 CRM Developer
to join our team at Zensar and help us build an intelligent, scalable lead management platform. You'll design smart workflows, streamline integrations, and deliver automation that transforms how we capture, nurture, and convert leads.

Working closely with developers, analysts, and business stakeholders, you'll customize Dynamics 365 Sales & Marketing, connect systems through APIs, and bring data to life with reporting and insights. This is a chance to make a visible impact while working with the latest in the Microsoft ecosystem.

What You'll Do

  • Build and enhance lead workflows in
    Dynamics 365 Sales & Marketing
    .
  • Automate processes with
    Power Automate
    and the Power Platform.
  • Integrate CRM with external tools and platforms.
  • Drive data integrity, compliance, and BI reporting.
  • Support and enable business teams through documentation and training.

What You Bring

  • Hands-on experience with
    Dynamics 365 CRM
    and the
    Power Platform
    .
  • Strong integration skills (REST APIs, Azure Logic Apps, KingswaySoft, etc.).
  • Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
  • Experience in workflow automation, data migration, and Power BI.
  • Excellent communication and problem-solving skills.

Why Zensar?

  • Be part of a
    digital transformation journey
    .
  • Shape a platform that drives
    real business impact
    .
  • Work with a
    forward-thinking team
    passionate about automation, integration, and customer experience.
This advertiser has chosen not to accept applicants from your region.

Dynamics 365 CRM Lead Developer

R250000 - R500000 Y SBK Software Solutions

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Job Description

Company Description

SBK Software Solutions (PTY) Ltd., based in Johannesburg, South Africa, is a technology services, business solutions, and outsourcing organization. We help clients globally become leaders in their industries by partnering throughout the lifecycle from discovery to realization of enterprise-wide automation, technology enablement, and ongoing innovation. Our approach includes identifying the best strategy/platform, building applications, planning and implementation, ongoing support, and future roadmaps.

Role Description

This is a full-time remote role for a Dynamics 365 CRM Lead Developer. The Lead Developer will be responsible for designing, developing, and implementing CRM solutions. Daily tasks include managing software development, integrating CRM with other systems, working with databases, and utilizing web services. The Lead Developer will also collaborate with stakeholders to ensure the alignment of technical solutions with business objectives.

Qualifications

  • Proficient in Software Development
  • Strong knowledge of Customer Relationship Management (CRM) systems, specifically Dynamics 365
  • Experience with Integration and Databases
  • Familiarity with Web Services
  • Excellent problem-solving and analytical skills
  • Ability to work independently and remotely
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience in the technology services industry is a plus
This advertiser has chosen not to accept applicants from your region.

Microsoft Dynamics

R400000 - R800000 Y Decision Inc.

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Job Description

We are looking for a strong Functional Consultant to join our Business Applications team within Decision Inc. Our Microsoft Dynamics Business Central Consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics ERP software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?
Responsibilities include, but are not limited to:

Provide sales support when needed:

  • Work closely with the sales team in assisting prospective companies in their Microsoft technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
  • Present tailored demonstrations of the technology solution
  • Develop statement of work and scope documents
  • Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
  • Implement Microsoft Software (Microsoft Dynamics Business Central)
  • Lead and or participate in the requirement analysis workshops
  • Understand, communicate, interpret, and document business processes and requirements
  • Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
  • Create and develop design specifications including gap/fit analysis documentation
  • Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
  • Participate in project quality assurance processes as appropriate
  • Provide end-user training and end-user support throughout the implementation
  • Assist Project Manager as required
  • Via email/phone/remote support and on-site visits
  • Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
  • Fulfil SLA requirements
  • Provide customers with information regarding upgrades
  • Assist in preparation of costing and timelines
  • Perform upgrade consulting services in accordance with upgrade principles and approved methodologies
  • Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
  • Meet productivity and efficiency standards (billable hours)
  • Develop and continually refine Microsoft implementation standards, tools and documents
  • Use internal systems and processes to record client interactions
  • Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date
  • Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
  • Maintain product knowledge on upcoming product releases
  • Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
  • Provide mentoring to team members, as required
  • Perform on-site consulting services for implementation projects, including but not limited to
  • Perform ongoing support services to existing clients

Perform admin functions:

Product knowledge:

Who Do You Need to Be?

  • Relevant Degree
  • Minimum 5 years consulting experience and 4 years Microsoft Dynamics BC implementation experience
  • Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
  • Experience within consulting service environment
  • Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
  • Strong problem-solving skills and good communication skills, both written and verbal
  • Ability to explain technical concepts to businesspeople in a language they understand, and business requirements to technical people
  • Ability to successfully manage and maintain strong relationships with a team and clients
  • Effective planning and organizational skills
  • Passionate and ambitious to deliver on the companys strategic plan
  • Understanding how to enhance business with technology
  • Relational thinking (How elements of a solution / program / system fit together)
  • Experience in Customer and Employee Engagement added benefit
  • Well groomed, pro-active, enthusiastic, upbeat peoples person with strong relationship building skills
  • Excellent organisational skills, attention to detail, self-motivation and a desire to succeed
  • Possess business consulting, project definition and planning skills
  • Professional and ethical
  • The ability to work under pressure as part of a highly motivated team
This advertiser has chosen not to accept applicants from your region.

Microsoft Dynamics Consultant

R900000 - R1200000 Y Penta Consulting

Posted today

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Job Description

We're looking for a
hands-on Dynamics 365 CRM Developer
to help build and enhance our
lead management platform
using Microsoft Dynamics 365. You'll work closely with a dynamic team to deliver automation, streamline integrations, and create a seamless lead lifecycle experience.

Location
: Johannesburg (5 days on site)

What You'll Do:

  • Design and optimize lead workflows in Dynamics 365
  • Customize Sales & Marketing modules
  • Build automations using Power Automate and Power Platform tools
  • Integrate CRM with external systems (APIs, ERP, marketing tools)
  • Ensure data integrity, scalability, and performance

What You Bring:

  • Strong experience with
    Dynamics 365 CRM
    and
    Power Platform
  • Hands-on with
    CRM integrations, workflows, and automations
  • Familiarity with
    JavaScript, C#, or TypeScript
    for customizations
  • Knowledge of
    Power BI
    and reporting tools
  • Great communication and problem-solving skills

Nice to Have:

  • Microsoft Dynamics 365 certification
  • Experience with Dynamics 365 Marketing & CI/CD pipelines
This advertiser has chosen not to accept applicants from your region.
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Microsoft Dynamics Consultant

R500000 - R1200000 Y Zensar Technologies

Posted today

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Job Description

Role : Dynamics 365 CRM Developer

Location : Johannesburg

Duration : 6 Months Renewal

About Zensar Technologies

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people-first focus that emphasizes empowerment from the ground up.

Zensar is recognized as proudly South African in 2022 and are the Top Employer in 2024,2023 and 2022 in South Africa by the Top Employer Institute. Zensar is a certified B-BBEE Level 2 contributor and partners with MICT, SETA, Education Africa, and Tomorrow Trust. We strongly believe in the power of communities and leveraging diversity to solve problems together.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

  • Putting people first
  • Client-centricity
  • Collaboration

Grow. Own. Achieve. Learn. with Zensar. To know more about our Employee Value Proposition

Job Spec

We're looking for a hands-on
Dynamics 365 CRM Developer
to help build and enhance a
lead management platform
using
Microsoft Dynamics 365
. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in
CRM automation
,
workflow orchestration
,
BI reporting
, and
system integration
, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

  • Design and implement
    lead capture, scoring, routing, and nurturing workflows
    in Dynamics 365.
  • Configure and customize
    Dynamics 365 Sales and Marketing modules
    to align with business processes.
  • Develop
    automated workflows
    using Power Automate and Dynamics 365 process flows.
  • Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
  • Ensure
    data integrity
    ,
    compliance
    , and
    security
    across the CRM ecosystem.
  • Provide documentation, training, and support to end-users and business teams.
  • Monitor system performance and continuously optimize for scalability and usability.

Required Skills & Experience

  • Hands-on experience with
    Microsoft Dynamics 365 CRM
    (Sales, Marketing, and Customer Insights).
  • Strong knowledge of
    Power Platform
    (Power Automate, Power Apps, Dataverse).
  • Experience with
    CRM integrations
    (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
  • Proficiency in
    workflow automation
    ,
    lead lifecycle management
    , and
    data modeling
    .
  • Familiarity with
    JavaScript
    ,
    C#
    , or
    TypeScript
    for CRM customizations.
  • Experience with
    data migration
    ,
    ETL
    , and
    reporting tools
    (Power BI, SSRS).
  • Excellent communication skills.

  • Experience supporting and enhancing existing Dynamics 365 CRM solutions

  • Hands-on experience with
    Power Platform Pipelines
    and
    CI/CD
  • Strong knowledge of
    model-driven app
    development
  • Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications

  • Information Technology or Bsc Computer Science Degree
  • Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
  • Experience with
    marketing automation tools
    Dynamics 365 Marketing.
  • Background in
    lead generation
    ,
    sales funnel optimization
    , or
    customer journey mapping
    .
  • Exposure to
    Agile methodologies
    and cross-functional collaboration.

Why Join Us?

  • Be at the forefront of a
    digital transformation initiative
    .
  • Work with a forward-thinking team focused on
    automation, integration, and customer experience
    .
  • Opportunity to shape a scalable, intelligent lead management platform from the ground up.
This advertiser has chosen not to accept applicants from your region.

Microsoft Dynamics Support Consultant

Midrand, Gauteng R180000 - R540000 Y Decision Inc.

Posted today

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Job Description

We are seeking a detail-oriented and experienced
Microsoft Dynamics Supply Chain Support Consultant
to join our ERP support team. This role involves supporting end-users, maintaining and optimizing supply chain processes within Dynamics 365 (Finance & Operations or Business Central), and resolving functional issues to ensure smooth operations.

Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?
Key Responsibility:

Functional Support & Issue Resolution

  • Provide 1st and 2nd line support for supply chain management (SCM) modules, including Procurement, Inventory, Sales Order Management, Warehouse Management, and Transportation.
  • Troubleshoot and resolve functional issues reported by users within Dynamics 365 SCM.
  • Document issues, root causes, and solutions in the ticketing system (e.g., ServiceNow, Zendesk, Jira).

User Assistance & Training

  • Guide users on Dynamics SCM processes and best practices.
  • Support end-user training and onboarding on new SCM features or processes.
  • Create and maintain user guides, SOPs, and knowledge base articles.

System Maintenance & Process Optimization

  • Assist with testing and deploying SCM-related updates, patches, and configuration changes.
  • Analyze existing supply chain processes in the system and suggest improvements for efficiency and accuracy.
  • Collaborate with developers and functional consultants to resolve escalated tickets or complex issues.

Data & Reporting

  • Assist with data cleansing, data imports, and validating supply chain data accuracy.
  • Generate and maintain SCM-related reports using embedded tools (e.g., Power BI, SSRS, or Excel add-ins).
  • Ensure data integrity across purchase orders, sales orders, stock levels, and vendor information.

Collaboration & Project Support

  • Work closely with the IT, Finance, and Operations teams to align SCM functionality with business needs.
  • Participate in small enhancements, upgrades, or rollout projects as a support lead or tester.
  • Assist in UAT and coordinate feedback collection from supply chain users.

Who Do You Need to Be?

  • 2+ years of experience supporting Microsoft Dynamics 365 F&O or Business Central (focus on SCM modules).
  • Strong understanding of supply chain operations: procurement, logistics, inventory, and sales fulfillment.
  • Experience using or supporting systems such as Product Information Management (PIM), WMS, or vendor portals.
  • Excellent troubleshooting and communication skills.
  • Comfortable working with technical and non-technical stakeholders.
This advertiser has chosen not to accept applicants from your region.

Microsoft Dynamics Financial Consultant

Midrand, Gauteng R900000 - R1200000 Y Decision Inc.

Posted today

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Job Description

We are looking for a strong Functional Financial Consultant to join our projects team within Decision Inc.

Our functional consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we?
Decision Inc. is a management and technology consulting organization. The Company's foundation is built in technology; however, what makes us unique is our understanding of how to unleash the potential locked in our clients business and their people. We help companies to run better, grow faster and change what they do.

We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: SAP, QlikView, Microsoft, SharePoint and Adaptive Insights.

What Will You Do?
Responsibilities Include, But Are Not Limited To
Provide sales support when needed:

  • Work closely with the sales team in assisting prospective companies in their Microsoft technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
  • Present tailored demonstrations of the technology solution
  • Develop statement of work and scope documents
  • Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)

Perform on-site consulting services for implementation projects, including but not limited to

  • Implement Microsoft Software
  • Lead and or participate in the requirement analysis workshops
  • Understand, communicate, interpret, and document business processes and requirements
  • Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
  • Create and develop design specifications including gap/fit analysis documentation
  • Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
  • Participate in project quality assurance processes as appropriate
  • Provide end-user training and end-user support throughout the implementation
  • Assist Project Manager as required

Perform ongoing support services to existing clients

  • Via email/phone/remote support and on-site visits
  • Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
  • Fulfil SLA requirements

Upgrades

  • Provide customers with information regarding upgrades
  • Assist in preparation of costing and timelines
  • Perform upgrade consulting services in accordance with upgrade principles and approved methodologies
  • Perform admin functions
  • Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
  • Meet productivity and efficiency standards (billable hours)
  • Develop and continually refine Microsoft implementation standards, tools and documents
  • Use internal systems and processes to record client interactions
  • Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date

Product knowledge

  • Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
  • Maintain product knowledge on upcoming product releases
  • Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
  • Provide mentoring to team members, as required

Who Do You Need to Be?
Relevant Degree

  • Minimum 5 years consulting experience and 3 years product experience
  • Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
  • Experience within consulting service environment
  • Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
  • Strong problem-solving skills and good communication skills, both written and verbal
  • Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
  • Ability to successfully manage and maintain strong relationships with a team and clients
  • Effective planning and organizational skills
  • Passionate and ambitious to deliver on the companys strategic plan
  • Understanding how to enhance business with technology
  • Relational thinking (How elements of a solution / program / system fit together)
  • Experience in Customer and Employee Engagement added benefit
  • Well groomed, pro-active, enthusiastic, upbeat peoples person with strong relationship building skills
  • Excellent organisational skills, attention to detail, self-motivation and a desire to succeed
  • Possess business consulting, project definition and planning skills
  • Professional and ethical
  • The ability to work under pressure as part of a highly motivated team
This advertiser has chosen not to accept applicants from your region.
 

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  63. psychology Therapy
  64. pets Veterinary
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