20 Documentation Specialist jobs in South Africa

JOB DUCK IS HIRING A LEGAL DOCUMENTATION SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

Step into a role where your precision and reliability make a real difference every day. As a Legal Assistant supporting the probate and trust administration team, you'll help streamline legal processes and ensure critical documentation is handled with care. You'll be trusted to manage sensitive information, draft clear communications, and keep systems updated—all while working closely with a team that values open communication and accountability. This position is ideal for someone who enjoys structure, thrives on accuracy, and takes pride in being a dependable part of a legal support system.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM PST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Drafting legal documents for the probate and trust administration team
• Preparing summaries and client letters
• Inputting and updating data in internal systems
• Supporting the team with administrative tasks as needed

What We're Looking For:

• At least one years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
• Proficiency in digital tools (e.g., Clio, MyCase, Microsoft Office, VoIP platforms)
• Advanced/native-level English skills (both written and spoken) with fluency in English (spoken and written)
• Prior experience in administrative roles preferred
• Ability to work independently and manage time effectively
• Strong written communication skills
• Detail-oriented and thorough in all tasks
• Trustworthy with confidential information
• Communicates clearly and openly with team members
• Reliable and responsible in meeting deadlines
• Comfortable using technology and learning new tools
• Based in a location with stable power and internet
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

In this role, the candidate will take complex and technical ideas and make them more understandable using clear and simple language. The ideal candidate enjoys a dynamic work environment and will need to think like an engineer on some days and like a product manager on others. The ideal candidate possesses the perfect blend of developer-thinking and technical writing ability. Experience with content development and authoring tools, primarily Hugo, Markdown and Acrobat. Working knowledge of HTML, XML, and HTML5. Familiarity with accessibility concepts and the use of a screen reader (NVDA or JAWS) to test PDF and HTML5 files. Experience working with subject matter experts to translate technical information into clear, logical, content for laypersons use in online help, developers' guides, release notes, etc. Strong project management skills, including the ability to manage schedules and deadlines for multiple projects. Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, marketing, and legal and compliance experts. Strong research, problem-solving, and analytical skills; attention to detail; willingness to explore new ideas and creative solutions. Self-motivated; able to work independently while also contributing to the success of the team. Knowledge of Content Strategy methods and trends with practical experience applying this knowledge. Proficiency with MS Office (Word, PowerPoint, Excel). Knowledge of MS SharePoint or Confluence a plus. Experience adhering to documented standards for brand and copy, including style, voice, and tone. Familiarity with style guides such as the Microsoft Writing Style Guide. Financial services experience preferred but not required. Responsibilities: Possess a developer-centric vision for how documentation should be organized and presented on multiple platforms. Develop, write, organize, and deliver digital content (online help, developers' guides, release notes, and UI microcopy, etc.) for new and existing products. Be a steward of the technologist experience, leading the delivery of efficient and effective and developer-obsessed solutions Produce technically accurate and well-written documentation, working with cross-functional partners to understand and align on project objectives, goals, and requirements. Create and test content (PDF and HTML) for accessibility compliance to ensure the best experience for all users. Ensure consistency of style and tone in all materials, following corporate standards and accepted technical writing principles. Leverage user feedback and data to inform and optimize content across platforms. Manage concurrent projects from start to finish, adapt to changing priorities, and meet all deadlines. Develop and curate libraries of material across the organization. Collaborate with a team comprised of product owners, technology partners, agile teams, and executive leadership to document technology products for new and existing technical specifications. Synthesize large amounts of information for broader consumption across the organization. Support all controls and compliance requirements and ensure that all pre- and post-launch conditions are met in order to release documentation on time. Create and deliver experiences that delight and positively influence both internal and external stakeholders. Requirements: Bachelor's degree in a technical field Minimum of three years of experience in technical writing Demonstrated ability to produce technical documents Proficiency in software applications related to technical writing Excellent editing and proofreading skills Soft skills: Strong verbal and written communication skills Ability to collaborate with other departments Ability to manage multiple tasks and prioritize work Ability to work independently in a fast-paced environment

Role Overview:

The purpose of this role is to develop and maintain clear, concise, and accurate product documentation that helps users understand and effectively use the product; as well as to ensure completeness of required product record-keeping. This includes release notes, user manuals, specific guides, tutorials, FAQs, and other instructional materials.

Location:

Hybrid Cape Town / Johannesburg

Qualifications and Experience:

Matric / National Senior Certificate (NSC) / GCSE / Equivalent

Technical writing certification or course

Minimum of 3-5 years experience in software development environment

Key Responsibilities:

Create and maintain product launch documentation.

Create and maintain user documentation that is complete, clear and user-centred.

Continuously improve documentation value through ongoing updates and innovation.

The documentation is intended to help users achieve a goal through the quick and efficient transfer of information.

Collaborate with development teams to gather information on software products and services

Respond to customer inquiries related to technical documentation

Continuous Learning: Since technology is constantly evolving, a Technical Writer is expected to stay updated with latest documentation trends and relevant technology related to documentation tools as well as to the products for which they are writing.

Critical Technical and Behavioural Skills Required:

Working knowledge of Hyper automation products (or an equivalent LCAP) at Developer level - this includes being comfortable with the software objects and applications within the Platform, hardware devices used with it, and other technical tools relevant to the product as they are added.

A background in software development is preferred.

Attention to Detail: Technical documentation requires accuracy and precision. Paying attention to details ensures that the information provided is correct and consistent.

Analytical Thinking: The ability to analyze complex technical information and distill it into clear, understandable content for users is essential. This includes understanding the product functionality and its implications for users.

Problem-Solving Skills: Technical writers often encounter challenges such as unclear information or complex concepts. Being able to research, analyze, and find solutions to these challenges is key.

Adaptability: Products and technologies evolve rapidly. Technical writers need to adapt to changes, new features, and updates quickly, while also adjusting their documentation accordingly.

Collaboration and Teamwork: The Technical Writer works closely with subject matter experts, developers, designers, and other stakeholders. Strong collaboration skills help in gathering information, validating content, and ensuring documentation meets the needs of all stakeholders.

Time Management and Prioritization: Managing multiple projects and deadlines is common for technical writers. Effective time management and the ability to prioritize tasks ensure that documentation projects are completed on schedule.

Empathy and User Advocacy: Understanding the perspective of the end-users and advocating for their needs in the documentation is important. Empathy helps in creating documentation that is user- friendly and addresses common user challenges.

Clear Communication: Beyond writing skills, clear verbal communication is important for discussing requirements, gathering information, and collaborating with team members.

Professionalism and Ethics: Upholding professional standards in communication, respecting confidentiality, and maintaining ethical conduct in handling sensitive information are essential traits for technical writers.

Role Overview:

The purpose of this role is to develop and maintain clear, concise, and accurate product documentation that helps users understand and effectively use the product; as well as to ensure completeness of required product record-keeping. This includes release notes, user manuals, specific guides, tutorials, FAQs, and other instructional materials.

Location:

Hybrid Cape Town / Johannesburg

Qualifications and Experience:

Matric / National Senior Certificate (NSC) / GCSE / Equivalent

Technical writing certification or course

Minimum of 3-5 years experience in software development environment

Key Responsibilities:

Create and maintain product launch documentation.

Create and maintain user documentation that is complete, clear and user-centred.

Continuously improve documentation value through ongoing updates and innovation.

The documentation is intended to help users achieve a goal through the quick and efficient transfer of information.

Collaborate with development teams to gather information on software products and services

Respond to customer inquiries related to technical documentation

Continuous Learning: Since technology is constantly evolving, a Technical Writer is expected to stay updated with latest documentation trends and relevant technology related to documentation tools as well as to the products for which they are writing.

Critical Technical and Behavioural Skills Required:

Working knowledge of Hyper automation products (or an equivalent LCAP) at Developer level - this includes being comfortable with the software objects and applications within the Platform, hardware devices used with it, and other technical tools relevant to the product as they are added.

A background in software development is preferred.

Attention to Detail: Technical documentation requires accuracy and precision. Paying attention to details ensures that the information provided is correct and consistent.

Analytical Thinking: The ability to analyze complex technical information and distill it into clear, understandable content for users is essential. This includes understanding the product functionality and its implications for users.

Problem-Solving Skills: Technical writers often encounter challenges such as unclear information or complex concepts. Being able to research, analyze, and find solutions to these challenges is key.

Adaptability: Products and technologies evolve rapidly. Technical writers need to adapt to changes, new features, and updates quickly, while also adjusting their documentation accordingly.

Collaboration and Teamwork: The Technical Writer works closely with subject matter experts, developers, designers, and other stakeholders. Strong collaboration skills help in gathering information, validating content, and ensuring documentation meets the needs of all stakeholders.

Time Management and Prioritization: Managing multiple projects and deadlines is common for technical writers. Effective time management and the ability to prioritize tasks ensure that documentation projects are completed on schedule.

Empathy and User Advocacy: Understanding the perspective of the end-users and advocating for their needs in the documentation is important. Empathy helps in creating documentation that is user- friendly and addresses common user challenges.

Clear Communication: Beyond writing skills, clear verbal communication is important for discussing requirements, gathering information, and collaborating with team members.

Professionalism and Ethics: Upholding professional standards in communication, respecting confidentiality, and maintaining ethical conduct in handling sensitive information are essential traits for technical writers.

Department:
Operations

Location:
Cape Town

Description
The Technical Writer role is responsible for the creation, maintenance, and validation of the knowledge base articles within the global Zendesk instance. This means ensuring that information remains accurate, up-to-date, and easily accessible to our customers and support staff. The Technical Writer takes a user-centric approach that will enhance the customer and agent experience, and support efficiency by managing the flow of knowledge, leveraging Zendesk tools to streamline support processes, and facilitating continuous improvement through data-driven insights. This role works closely with Operations, Product, Product Marketing, Onboarding, and Sales. The Technical Writer also acts as a protector of the Dye & Durham brand and contributes towards customer satisfaction.

Key Responsibilities

• Write, review, and publish new content on our Knowledge Base across our full product range, ensuring that content is verified and tested with product SMEs
• Review articles to ensure accuracy, relevance, and clarity. Check links and screenshots, and improve articles based on customer and agent feedback
• Collaborate with Product, Product Marketing, and subject matter experts to gather and verify information – including areas that require new articles, or improvements to existing articles
• Regularly review and audit content for accuracy, completeness, and compliance with company standards
• Maintain a consistent tone and style (the Dye & Durham brand) across all documentation
• Monitor and analyse feedback to identify areas for improvement by empowering agents to flag internal knowledge base content that is out-of-date, inaccurate, or missing
• Train support agents on how to effectively use and contribute to the knowledge base
• Provide guidance to agents on best practices for knowledge management
• Facilitate regular knowledge-sharing sessions and feedback loops
• Help curate training materials for new starters
• Work with Knowledge Manager to configure, customise, and optimise knowledge management processes
• Focus on improving the customer journey by providing self-service options through a well-maintained knowledge base

Skills, Knowledge & Expertise

• Proven experience in writing, editing, and reviewing technical or instructional content
• Ability to translate complex information into clear, concise, and user-friendly documentation
• Strong communication skills, and experience in working cross-functionally within support and product teams
• Experience within the legal, technology, or property industry desirable but not a requirement
• Strong understanding of knowledge management principles, including content creation, curation, and lifecycle management
• Experience with Zendesk, including content management, analytics, customisation, macros, triggers, automations and workflows

Other Contextual Information/Special Features:

• Promotes a positive working relationship within their team and the wider organisation
• Actively contributes to the promotion of equal opportunity and non-discrimination in the workplace
• Actively identifies personal training and development needs, and proactively contributes to maintaining up to date knowledge, skills, and abilities
• Demonstrated commitment to the Organisation Vision, Mission, and Values
• Displays a commitment to personal safety and that of their colleagues, to ensure a safe and healthy work environment, through the identification, removal and reduction of workplace hazards and risks
• Abide by and comply with all company procedures and policies at all times
• Has the right to work in the relevant country
• Willingness to travel overseas for training and workshops as and when required by the business
• Strong organisation and prioritisation skills.

Job Benefits
At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

The Technical Writer role is responsible for the creation, maintenance, and validation of the knowledge base articles within the global Zendesk instance. This means ensuring that information remains accurate, up-to-date, and easily accessible to our customers and support staff. The Technical Writer takes a user-centric approach that will enhance the customer and agent experience, and support efficiency by managing the flow of knowledge, leveraging Zendesk tools to streamline support processes, and facilitating continuous improvement through data-driven insights. This role works closely with Operations, Product, Product Marketing, Onboarding, and Sales. The Technical Writer also acts as a protector of the Dye & Durham brand and contributes towards customer satisfaction.

• Write, review, and publish new content on our Knowledge Base across our full product range, ensuring that content is verified and tested with product SMEs
• Review articles to ensure accuracy, relevance, and clarity. Check links and screenshots, and improve articles based on customer and agent feedback
• Collaborate with Product, Product Marketing, and subject matter experts to gather and verify information – including areas that require new articles, or improvements to existing articles
• Regularly review and audit content for accuracy, completeness, and compliance with company standards
• Maintain a consistent tone and style (the Dye & Durham brand) across all documentation
• Monitor and analyse feedback to identify areas for improvement by empowering agents to flag internal knowledge base content that is out-of-date, inaccurate, or missing
• Train support agents on how to effectively use and contribute to the knowledge base
• Provide guidance to agents on best practices for knowledge management
• Facilitate regular knowledge-sharing sessions and feedback loops
• Help curate training materials for new starters
• Work with Knowledge Manager to configure, customise, and optimise knowledge management processes
• Focus on improving the customer journey by providing self-service options through a well-maintained knowledge base

• Proven experience in writing, editing, and reviewing technical or instructional content
• Ability to translate complex information into clear, concise, and user-friendly documentation
• Strong communication skills, and experience in working cross-functionally within support and product teams
• Experience within the legal, technology, or property industry desirable but not a requirement
• Strong understanding of knowledge management principles, including content creation, curation, and lifecycle management
• Experience with Zendesk, including content management, analytics, customisation, macros, triggers, automations and workflows

Other Contextual Information/Special Features:

• Promotes a positive working relationship within their team and the wider organisation
• Actively contributes to the promotion of equal opportunity and non-discrimination in the workplace
• Actively identifies personal training and development needs, and proactively contributes to maintaining up to date knowledge, skills, and abilities
• Demonstrated commitment to the Organisation Vision, Mission, and Values
• Displays a commitment to personal safety and that of their colleagues, to ensure a safe and healthy work environment, through the identification, removal and reduction of workplace hazards and risks
• Abide by and comply with all company procedures and policies at all times
• Has the right to work in the relevant country
• Willingness to travel overseas for training and workshops as and when required by the business
• Strong organisation and prioritisation skills.

At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

Dye & Durham is a global leader in legal technology. The company's three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

At FYXER People, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.

As a Technical Writer, your key strengths include a detail-oriented mindset, exceptional communication skills, and a practical ability to translate complexity into simplicity. You're tech-savvy and naturally lean on tools, including AI, to research, structure, and deliver high-quality documentation. Whether your background is in technical writing, operations, product support, or customer success, you thrive on creating clear, accurate, and user-friendly content that helps people work smarter and more effectively.

Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with tech and AI efficiency.

We are seeking a skilled and detail-oriented Technical Writer to support one of our clients in creating high-quality documentation and training materials. In this role, you'll work closely with client stakeholders, subject matter experts, and creative teams to transform complex technical concepts into clear, engaging, and accessible content.

This opportunity is freelance-based and project-driven, with varied scope depending on the client's needs.

• Developing, organising, and maintaining training content in multiple formats including playbooks, API references, integration guides, online courses, face-to-face training, and end-to-end curriculum design.
• Translating complex technical concepts (e.g., AI, APIs, developer tools, cybersecurity) into simple, engaging learning content for technical and non-technical audiences.
• Creating enablement materials such as presentation decks, demo guides, eLearning modules, videos, infographics, and job aids.
• Designing and adapting curricula and structured learning journeys to boost engagement, confidence, and retention.
• Collaborating with SMEs to gather information, validate accuracy, and ensure alignment with product intent.
• Contributing to client learning strategies by acting as a consultant and shaping impactful solutions.
• Applying adult learning techniques to ensure content is accurate, accessible, and effective.
• Maintaining a consistent documentation style guide across deliverables.
• Exploring opportunities to apply AI-driven tools to improve workflows, efficiency, and content quality.
• Ensuring all work aligns with client brand guidelines and FYXER's service standards.

• You ensure our client needs/requirements always come first.
• You follow FYXER's 'Client Etiquette' procedure.
• You take ownership and are accountable for the work you deliver.
• You are a team player.
• You're client-focused and always deliver exceptional service.
• You're technologically savvy as you'll be using ours, and our clients' systems.
• You can adapt your approach, and think creatively when a client needs problem-solving fast.
• You are proactive, take initiative and thrive in a fast-paced environment.
• You demonstrate excellent attention to detail and deliver high-quality work within required timeframes.
• You are open to feedback and continuous self-improvement.
• You know how to anticipate challenges and you look to improve inefficiencies.
• You are caring and empathetic towards others.
• You are organised and proactive.
• You keep excellent time management.
• You execute tasks autonomously.
• Your communication skills are clear, well-presented and thoughtful, both verbal and written.
• You have a professional approach and ability to handle sensitive information confidentially.
• You work effectively under pressure and to strict deadlines, prioritising with a flexible approach.

• Demonstrateble experience as a technical writer in B2B SaaS, AI, or developer-facing environments.
• Great technical writing expertise, with the ability to simplify complex concepts for diverse audiences.
• Proficiency in creating structured learning materials and documentation in various formats.
• Code literacy comfortable reading and explaining snippets in YAML, JSON, Bash, or Python.
• Experience with AI tools, APIs, or enterprise use cases for emerging technologies.
• Proficiency with Microsoft Office and G Suite.
• Excellent interpersonal and communication skills.
• Strong organisational and time management abilities, with the capacity to handle multiple projects.
• Attention to detail and a solution-driven mindset.
• Collaborative and comfortable working with cross-functional teams in remote-first environments.

• Familiarity with cybersecurity topics.
• Experience designing structured learning paths and training frameworks.
• Knowledge of AI-enabled documentation workflows or intelligent content creation tools.

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion, or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

• Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
• Work closely with progressive leaders who value your strategic insight and technical expertise.
• Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
• Enjoy genuine autonomy within a supportive community focused on collective success.

If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.

Time zone requirements

• Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
• Immediately available

Working hour requirements

• This is a fractional, contract-based role, meaning work is assigned on a client-by-client basis, depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it's best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads.

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Technical Writer, you'll be a seasoned subject matter expert responsible for crafting medium to complex documentation that brings clarity to technical concepts. From instruction manuals and end-user guides to white papers and specialized product descriptions, your work will help bridge the gap between technical depth and user understanding.

While based in South Africa, this is a
Global Role
working within the
NTT Global Cloud Practice
, supporting large global Cloud Advisory, Modernization and Managed Services client bids and engagements in
North America and Europe
, as well as local bids in
Middle East & Africa
.

Your mission? To transform complex ideas into clear, accessible content that resonates with diverse audiences.

Key responsibilities:

• Craft compelling narratives that engage the audience and clearly communicate complex technical ideas.
• Develops clear, concise value propositions that emphasize product benefits and demonstrate ROI for customers
• Produces high-impact documentation that supports competitive bidding and sales initiatives by showcasing strengths and addressing key decision criteria
• Collaborates cross-functionally with internal teams and external stakeholders to gather insights, validate content, and ensure message alignment
• Conducts thorough research and competitive analysis to inform strategic messaging and market positioning
• Highlights unique product features and benchmarks solutions against competitors to underscore differentiation and superiority
• Amplifies organizational and product strengths through persuasive, audience-tailored writing
• Proactively addresses potential product or messaging gaps by framing challenges constructively and offering viable alternative

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Communications or a related field.

Required experience:

• Extensive experience in a similar role within a global IT organization
• Skilled in crafting compelling narratives that captivate audiences and simplify complex technical concepts
• Advanced proficiency in writing tools: Microsoft Word, Google Docs
• Skilled in editing, proofreading, and revision tools for clarity and accuracy
• Strong risk communication capabilities for sensitive or complex topics
• Experience with Content Management Systems (CMS)
• Familiarity with marketing frameworks: AIDA, FAB
• Ability to craft storyboards and integrate multimedia content effectively
• Skilled in developing value-driven messaging and sales enablement content
• Competent in data visualization tools (basic level)
• Proficient in Excel and familiar with Tableau for analytical tasks
• Strong data interpretation skills to support strategic decision-making
• Use of industry trend monitoring tools and research databases to inform content
• Experienced with collaboration platforms: MS Teams, Slack
• Proficient in project management software for task tracking and delivery
• Skilled in proposal management tools to support competitive bids
• Effective cross-functional collaboration with internal and external stakeholders

Workplace type:
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an

email address. If you suspect any fraudulent activity, please
contact us
.