68 Documentation jobs in South Africa

In this role, the candidate will take complex and technical ideas and make them more understandable using clear and simple language. The ideal candidate enjoys a dynamic work environment and will need to think like an engineer on some days and like a product manager on others. The ideal candidate possesses the perfect blend of developer-thinking and technical writing ability. Experience with content development and authoring tools, primarily Hugo, Markdown and Acrobat. Working knowledge of HTML, XML, and HTML5. Familiarity with accessibility concepts and the use of a screen reader (NVDA or JAWS) to test PDF and HTML5 files. Experience working with subject matter experts to translate technical information into clear, logical, content for laypersons use in online help, developers' guides, release notes, etc. Strong project management skills, including the ability to manage schedules and deadlines for multiple projects. Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, marketing, and legal and compliance experts. Strong research, problem-solving, and analytical skills; attention to detail; willingness to explore new ideas and creative solutions. Self-motivated; able to work independently while also contributing to the success of the team. Knowledge of Content Strategy methods and trends with practical experience applying this knowledge. Proficiency with MS Office (Word, PowerPoint, Excel). Knowledge of MS SharePoint or Confluence a plus. Experience adhering to documented standards for brand and copy, including style, voice, and tone. Familiarity with style guides such as the Microsoft Writing Style Guide. Financial services experience preferred but not required. Responsibilities: Possess a developer-centric vision for how documentation should be organized and presented on multiple platforms. Develop, write, organize, and deliver digital content (online help, developers' guides, release notes, and UI microcopy, etc.) for new and existing products. Be a steward of the technologist experience, leading the delivery of efficient and effective and developer-obsessed solutions Produce technically accurate and well-written documentation, working with cross-functional partners to understand and align on project objectives, goals, and requirements. Create and test content (PDF and HTML) for accessibility compliance to ensure the best experience for all users. Ensure consistency of style and tone in all materials, following corporate standards and accepted technical writing principles. Leverage user feedback and data to inform and optimize content across platforms. Manage concurrent projects from start to finish, adapt to changing priorities, and meet all deadlines. Develop and curate libraries of material across the organization. Collaborate with a team comprised of product owners, technology partners, agile teams, and executive leadership to document technology products for new and existing technical specifications. Synthesize large amounts of information for broader consumption across the organization. Support all controls and compliance requirements and ensure that all pre- and post-launch conditions are met in order to release documentation on time. Create and deliver experiences that delight and positively influence both internal and external stakeholders. Requirements: Bachelor's degree in a technical field Minimum of three years of experience in technical writing Demonstrated ability to produce technical documents Proficiency in software applications related to technical writing Excellent editing and proofreading skills Soft skills: Strong verbal and written communication skills Ability to collaborate with other departments Ability to manage multiple tasks and prioritize work Ability to work independently in a fast-paced environment

JOB DUCK IS HIRING A LEGAL DOCUMENTATION SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

Step into a role where your precision and reliability make a real difference every day. As a Legal Assistant supporting the probate and trust administration team, you'll help streamline legal processes and ensure critical documentation is handled with care. You'll be trusted to manage sensitive information, draft clear communications, and keep systems updated—all while working closely with a team that values open communication and accountability. This position is ideal for someone who enjoys structure, thrives on accuracy, and takes pride in being a dependable part of a legal support system.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM PST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Drafting legal documents for the probate and trust administration team
• Preparing summaries and client letters
• Inputting and updating data in internal systems
• Supporting the team with administrative tasks as needed

What We're Looking For:

• At least one years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
• Proficiency in digital tools (e.g., Clio, MyCase, Microsoft Office, VoIP platforms)
• Advanced/native-level English skills (both written and spoken) with fluency in English (spoken and written)
• Prior experience in administrative roles preferred
• Ability to work independently and manage time effectively
• Strong written communication skills
• Detail-oriented and thorough in all tasks
• Trustworthy with confidential information
• Communicates clearly and openly with team members
• Reliable and responsible in meeting deadlines
• Comfortable using technology and learning new tools
• Based in a location with stable power and internet
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

My client, a well established fruit exporter based in Paarl has an excellent opportunity for a B.Comm graduate to join their team as a Logistics Documentation Controller . This is an entry level position and training will be provided.

• Responsible for all documentation instructions to forwarder
• Create / update customer information
• Communicate daily operation report to department in terms of documentation statuses & tracking
• Manage and oversee all documentation related to fruit production, processing, and export.
• Maintain accurate records of certifications, permits, and regulatory documents.
• Coordinate the collection, review, and approval of all documentation

• BComm graduate
• Fully bilingual (Afrikaans and English)
• Detail orientated
• Must live in or around Paarl

Our client between Stellenbosch and Brackenfell is in need of an Export Documentation Controller to accurately complete the required documentation needed per shipment as per the Consignee instruction within the required timeframes per document.

• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable).
• A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related).
• After hours availability is essential.
• Ability to identify the needs in the team and assist where needed.
• Working knowledge of Google Workspace / Excel / Inttra.
• Ability to read and interpret shipping documentation.
• Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines.
• Strong organizational and communication skills to manage workload and prioritize.
• Attention to detail and accuracy.
• Fast learner in internal and external computer systems and processes.
• Ability to work with multiple key stakeholders both internal and external in a dynamic, industry-changing environment.

Our client between Stellenbosch and Brackenfell is in need of an Export Documentation Controller to accurately complete the required documentation needed per shipment as per the Consignee instruction within the required timeframes per document.

• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable).
• A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related).
• After hours availability is essential.
• Ability to identify the needs in the team and assist where needed.
• To have working knowledge of Google Workspace / Excel / Inttra.
• To have the ability to read and interpret shipping documentation.
• Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines.
• Strong organizational and communication skills to manage workload and prioritize.
• Attention to detail and accuracy.
• Fast learner in internal and external computer systems and processes.
• Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment.

JOB DUCK IS HIRING A LEGAL DOCUMENTATION ASSISTANT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

Join a dynamic legal team where your organizational skills and clear communication will make a daily impact. You'll help streamline inboxes, coordinate calendars, and support client interactions that shape contracts and trademarks. This role is ideal for someone who enjoys being proactive, writing with clarity, and working closely with kind, receptive professionals. If you're detail-oriented and thrive in a flexible environment, this opportunity offers room to grow into a full-time position.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Managing and responding to emails for two partners
• Coordinating calendars and scheduling meetings
• Supporting client interactions to gather data for contract and trademark drafting
• Tracking trademark docket and assisting with filings
• Drafting legal and business documents

What We're Looking For:

• At least one year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies.
• Advanced/native-level English skills (both written and spoken)
• Familiarity with legal processes and terminology
• Ability to manage multiple cases simultaneously
• Administrative experience preferred
• Ability to manage multiple tasks with professionalism
• Strong writing and communication skills
• Organized and detail-oriented
• Kind, easy to talk to, and receptive to feedback
• Able to work independently and collaboratively
• Comfortable interacting with clients
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

VACANCY: Documentation Co-Ordinator

PRIME PURPOSE OF THE POSITION

Contour Logistics is recruiting an
experienced
Documentation Co-Ordinator
to join our dynamic team. The successful incumbent will facilitate and complete the necessary documentations process, that is required for product from point of receipt to point of final destination. This position will report to the Documentation Team Leader/ Area & Documentation Manager.

KEY RESPONSIBILITIES

• Responsible for all assigned export documentation and queries.
• Liaising with account holders on a regular basis.
• Use the Navis portal to confirm that all containers loaded onboard correct vessel, before starting the documentation process.
• Timeous submission of shipping instructions and ensuring accuracy thereof.
• Processing and submission of all required documents in the export process within deadlines. Completion of risk reports on a daily basis with accurate information (e.g., dates, documents numbers)
• Updating of Phytosanitary Certificate registers on a daily basis with accurate information.
• Uploading documents to QX within the set timeline and filing of completed files.
• Liaise and clearly communicate with all industry organizations and institutions involved.
• Report any delays (potential or real) of documentation to direct manager.
• Preparing courier parcels with all required original documents for courier to consignees/notify
• parties and ensuring arrival of parcels at correct destination before ETA of vessel.
• Timeously e-mail copies of documents and courier waybill to consignee/notify parties. Provide all weekly reports and information to clients as and when requested, within the required deadlines.
• Responsible for the duties distributed by your Team Leader, of your colleagues, in the event of absence or leave.
• Maintain the required long-term relationships with Clients and service providers. Pro-active communication to clients. This includes the following:

~ Any reporting required by the client in the specified time frame.

~ Joint problem solving with regards to service providers or clients.

~ Obtain full knowledge and understanding of client's business.

~ Send completed and approved job files to Finance department for invoicing within the deadlines.

~ Maintain good interaction and co-operation with your colleagues on a daily basis.

~ Provide accurate and all information to the DSU in order to maintain workflow and reach

deadlines.

EDUCATION AND EXPERIENCE REQUIRED

• Matric (Grade 12) is essential.
• A relevant tertiary qualification will be considered an advantage.
• Minimum of 3 - 5 years' proven experience in a logistics documentation environment, with a strong focus on perishable exports including fruit, citrus, and deciduous produce.
• Comprehensive knowledge of the full export documentation process across various international markets is a non-negotiable requirement.

Please note that only candidates with the required experience will be considered.

KEY COMPETENCIES REQUIRED

• Good product and basic shipping market knowledge
• Good knowledge and understanding of shipping documents (including the completion thereof)  and export procedures.
• Excellent time management skills
• Good communication and interpersonal skills Advance computer skills - focused on MS Excel.
• Improve work methods and proactive problem-solving.
• Ability to work under pressure.

Customer and industry requirements are forever changing; it will be expected of the incumbent to be flexible within their capabilities and complete any additional tasks as instructed by their superiors.

Applicants residing in
Cape Town
are invited to apply for this position.

All interested parties should forward their CVs to Christine Jonker (HR) to by no later than close of business
Friday, 12 September 2025.

Contour Logistics promotes equal, non-discrimination employment opportunities in the workplace therefore, preference will be given to incumbent from previous disadvantaged groups.

All the personal information and applications submitted to Contour Logistics shall be used as mandated by the Protection of Personal Information Act, 2013.

VACANCY: Documentation Co-Ordinator

PRIME PURPOSE OF THE POSIITION

Contour Logistics is recruiting an experienced Documentation Co-Ordinator to join our dynamic team. The successful incumbent will facilitate and complete the necessary documentations process, that is required for product from point of receipt to point of final destination. This position will report to the Documentation Team Leader/ Area & Documentation Manager.

KEY RESPONSIBILITIES

• Responsible for all assigned export documentation and queries.
• Liaising with account holders on a regular basis.
• Use the Navis portal to confirm that all containers loaded onboard correct vessel, before starting the documentation process.
• Timeous submission of shipping instructions and ensuring accuracy thereof.
• Processing and submission of all required documents in the export process within deadlines.
• Completion of risk reports on a daily basis with accurate information (e.g., dates, documents numbers)
• Updating of Phytosanitary Certificate registers on a daily basis with accurate information.
• Uploading documents to QX within the set timeline and filing of completed files.
• Liaise and clearly communicate with all industry organizations and institutions involved.
• Report any delays (potential or real) of documentation to direct manager.
• Preparing courier parcels with all required original documents for courier to consignees/notify parties and ensuring arrival of parcels at correct destination before ETA of vessel.
• Timeously e-mail copies of documents and courier waybill to consignee/notify parties.
• Provide all weekly reports and information to clients as and when requested, within the required deadlines.
• Responsible for the duties distributed by your Team Leader, of your colleagues, in the event of absence or leave.
• Maintain the required long-term relationships with Clients and service providers. Pro-active communication to clients.

This includes the following:

• Any reporting required by the client in the specified time frame.
• Joint problem solving with regards to service providers or clients.
• Obtain full knowledge and understanding of client¦s business.
• Send completed and approved job files to Finance department for invoicing within the
• deadlines.
• Maintain good interaction and co-operation with your colleagues on a daily basis.
• Provide accurate and all information to the DSU in order to maintain workflow and reach
• deadlines.

EDUCATION AND EXPERIENCE REQUIRED

• Matric (Grade 12) is essential.·
• A relevant tertiary qualification will be considered an advantage.
• Minimum of 3 - 5 years' proven experience in a logistics documentation environment, with a strong focus on perishable exports including fruit, citrus, and deciduous produce.
• Comprehensive knowledge of the full export documentation process across various international markets is a non-negotiable requirement.

Please note that only candidates with the required experience will be considered.

KEY COMPETENCIES REQUIRED

• Good product and basic shipping market knowledge
• Good knowledge and understanding of shipping documents (including the completing thereof) and export procedures.
• Excellent time management skills
• Good communication and interpersonal skills Advance computer skills - focused on MS Excel.
• Improve work methods and proactive problem-solving.
• Ability to work under pressure.

Customer and industry requirements are forever changing, it will be expected of the incumbent to be flexible within their capabilities and complete any additional tasks as instructed by their superiors.

Applicants residing in Cape Town and Durban are invited to apply for this position. All interested parties should forward their CVs to Christine Jonker (HR) to by no later than close of business Friday, 12 September 2025.

IMPORTANT: Please ensure that your CV is in PDF format. If you have applied on Indeed there is not need to forward your application via email as well.

Contour Logistics promotes equal, non-discrimination employment opportunities in the workplace therefore, preference will be given to incumbent from previous disadvantaged groups.

All the personal information and applications submitted to Contour Logistics shall be used as mandated by the Protection of Personal Information Act, 2013

Job Types: Full-time, Permanent

Application Question(s):

• Do you have a minimum of 3 - 5 years' proven experience in a logistics documentation environment, with a strong focus on perishable exports including fruit, citrus, and deciduous produce.
• Do you have comprehensive knowledge of the full export documentation process across various international markets is a non-negotiable requirement.

Work Location: In person