20 Diversity Training jobs in South Africa

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The role:

The purpose of this role is to deliver standardized training programs in local language and English and deliver advanced operator support on products, processes and services.

Key Performance Areas:

• Design and deliver operator training programs according to organizational requirements
• Develop and update course content and teaching materials for training sessions
• Conduct seminars, workshops, individual training sessions etc.
• Assess the effectiveness of the training program and make necessary improvements
• Support trainees to develop practical skills and knowledge by providing hands-on training
• Maintain up-to-date knowledge of the latest technological trends and developments
• Prepare and implement training strategies and schedules
• Evaluate trainee performance, provide feedback and support to improve their understanding of operating Sandvik soft rock mining machines
• Manage training resources and equipment, ensuring all items are in working order and ready for use in training sessions

Your profile:

• Blasting Ticket
• Competency A Mining certificate
• Certificate of Competence in Education, Training and Development Practices (ETDP) or related qualification as Adult Education Facilitator
• Proven competence in Course Design and Development
• Proven competence as an operator or specialist on Sandvik products
• A trade certificate of competence would be an added advantage
• Experience in operating Soft Rock machines, LS 170, LS 190, LS 312, Mercury 1F, ds310, MC 430, MC 350, MC470 essential
• Ability to write comprehensive reports
• Ability and willingness to work flexible hours and travel extensively
• English and at least one other local language proficiency

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Training Facilitator

Department: Contact Centre

Reporting to: Training Manager

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The role will be responsible is responsible for providing training related services to the business. This will help us excel at delivering the best customer experience to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:

• Conduct Training Needs Analysis
• Define the skill-set required to perform different roles
• Analysis of learners and learning needs to reveal the key elements of learning required to achieve defined outcomes. The learning outcomes should be confirmed with stakeholders.
• Review of ongoing knowledge test and assessments done to review what 360 review on Training Needs to be completed
• Design Outcome based learning programmes appropriate to the skills needed
• Developing an appropriate mix of formal and informal development activities
• Ensure the learning environment and resources support learner needs
• Design course materials and other training documents
• Co-ordinate the design and development of E.Learning where applicable
• Adjust training material according to changes within the business, including regulatory and compliance changes where applicable
• Facilitate learning using a variety of given methodologies
• Facilitate training, remediation training, presentations, refresher training and individual coaching interventions
• Facilitate the transfer and application of learning in the workplace
• Assist and support learners to manage their learning experiences
• Guide learners about their learning, assessment and recognition opportunities
• Provide one-to-one coaching interventions where required
• Design & develop outcome-based assessments
• Facilitate performance assessments to determine the skill gaps between current and desirable learner skill levels
• Evaluate the effectiveness of training programmes and learning outcomes
• Liaise with partners (e.g., managers, coaches) (external course providers, employers, examining bodies add to senior profile) to fulfil the skills needs
• Maintain appropriate records of learner development
• Create regular training reports relevant to your area of business
• Schedule where applicable and attend meetings with stakeholders to discuss improvement on training products
• Present Learning and Development metrics to business and stakeholders where applicable
• Analyse training feedback
  
  

• Minimum 3 years’ experience in the customer service space;
• Diploma/Degree is essential
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  
  

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
  
  

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation
  
  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  
  

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Entertainment Providers

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An exciting career opportunity exists at Medipost for a Training Facilitator, reporting to the MTA Operations Manager. This position is based in Gezina, Pretoria. The purpose of this position is to create a learning environment in the organization through developing, coordinating and effectively facilitating training intervention programmes as per business need by ensuring the needed training outcomes are met.

Key performance areas:

• Training facilitation evaluation from trainees.
• Expected knowledge gained by the trainees on the Medipost system – feedback from trainee reporting manager within required timelines; 25th of month following training.
• Pro-actively prepare and plan facilitations according to agreed rosters for ad-hoc training.
• Facilitate training sessions based on assessment criteria and outcomes.
• Ensure system training timelines are met as per program for Group Induction, Theoretical training, Practical training and Assessments.
• Facilitate assessments where applicable and ensure adequate preparation and control measures are adhered to.
• Assess trainee’s competence and provide constructive feedback on areas of non-compliance with action plans to improve and correct.

• Preparation of training material and applicable resources for the Medipost App training sessions.
• Ensure training material for Medipost systems are relevant and correct – annual review with SOP updates.
• Assist with Group Induction and Medi-excellence facilitation and development of material.

• Record keeping and monitoring of the Medipost App training through attendance registers, that will be submitted for filing and archiving.
• Compile Medipost App trainee reports at the end of the specific month to be distributed to the applicable line manager, by the end of the first week of the following month.
• Complete probation forms for MP App advance trainees, for the applicable time spent in training, by assessing employee’s competency regarding knowledge that should have been gained and distribution of the probation form to the applicable line manager together with other reports.

• Design and develop training material, as well as facilitate sessions for MTA and the Medipost Group based on business need.

• Adherence to good housekeeping practices.
• Time & attendance management according to Company Policies.
• Ensure adherence to all applicable company SOPs and policies.

QUALIFICATION

• Registered as Training Facilitator

EXPERIENCE

• 2 – 3 Years’ Training experience

IDEAL

• Knowledge of Medipost operations and processes 2-3 years
• Experience with Medipost App 2-3 years

• Communication
• Teamwork
• Planning and organizing
• Achieving results
• Problem solving
• Technical credibility
• Change management

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”

Unitrans, a leading logistics and supply chain company, is seeking a passionate and experienced Lead Training Facilitator to join our team. This role is perfect for a skilled professional eager to develop and deliver impactful training programs that empower our workforce. If you have a knack for inspiring growth, a proven track record in training, and a drive to make a difference, we want to hear from you! Join us in shaping the future of Unitrans through innovative learning and development initiatives.

The role will include leading and supervising a team of Training Facilitators to deliver driver and operator training that promotes safety, compliance, and upskilling of Operators across Unitrans. The Lead Training Facilitator role ensures delivery of training activities within a division in alignment with organisational priorities.

Job category: Training and Development

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

To deliver learning and development interventions for pharmacy, clinic and front of shop healthcare functions in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

• To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
• To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To evaluate, monitor and report on learning and development interventions and delivery, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
• To comply with group policies, quality assurance standards and regulatory requirements.

• Learning and development theories and principles
• Learning methodologies
• Skills Development Act
• Pharmacy and related healthcare legislation

• Facilitation and presentation skills
• Planning and organising skills
• Interpersonal skills

• Desirable: At least 2 years professional practicing pharmacist experience
• Desirable: 1 year tutor registration with SAPC
• Desirable: Experience in a retail environment

• Essential: Registered as an assessor with SAPC

• To determine training needs for the business by consulting with business, scoping training needs, identifying value-add solutions, developing the programme and submitting for approval for implementation annually and as required
• To coordinate technical training by collaborating with relevant departments, identifying training needs, staying updated with industry best practice, developing training materials where relevant and scheduling and organizing training sessions as required
• To develop technical training proposals by conducting research, gathering insights from subject matter experts, incorporating solid technical knowledge and industry insights, understanding the specific technical needs and objectives and designing training proposals as required
• To educate customers on new products by collaborating with the Research and Design team, understanding product specifications and features, understanding product benefits and usage, developing training materials and delivering training and information sessions as required
• To support the achievement of customer and performance targets by planning and executing the required number of customer visits, testing schedules and other activities, identifying possible challenges, collaborating with stakeholders, identifying effective solutions and taking proactive measures to overcome obstacles as required

• Driver's License
• Proficiency in Microsoft Office and learning management systems (LMS)
• Matric / Grade 12 or equivalent
• ETDP Qualification
• 5 to 7 years of experience in the chemical plant operations
• Assessor or Moderator Qualification

Previously disadvantaged groups will be given preference including people living with disabilities.