23 Digital Workplace jobs in South Africa

The Digital Workplace Consultant (Power Platforms) plays a pivotal role in delivering modern workplace solutions that enhance collaboration, productivity, and digital transformation for clients. This role requires hands-on experience with Microsoft 365, SharePoint Online, Teams, Power Platform, CoPilot and related technologies. The consultant will be responsible for analysing business needs, designing solutions, configuring environments, and supporting user adoption and training.

This position is open to candidates based in Johannesburg, Midrand, Durban or Cape Town

Responsibilities:

• Work closely with clients to understand their business requirements and translate them into modern workplace solutions.
• Design, implement, and configure Microsoft 365 solutions, including SharePoint Online, Microsoft Teams, OneDrive, and Viva.
• Develop and customize Power Platform applications (Power Apps, Power Automate, Power BI) to automate business processes.
• Conduct discovery workshops, solution design sessions, and user training.
• Assist in data and document migrations to SharePoint Online or Microsoft Teams.
• Create functional and technical documentation for solutions.
• Provide post-implementation support, enhancements, and troubleshooting.
• Collaborate with internal technical teams, business analysts, and project managers to deliver successful engagements.
• Stay up to date with new Microsoft features, releases, and best practices.

Required Skills & Experience:

• 3–5 years of experience in delivering digital workplace or Microsoft Modern Work solutions.
• Strong knowledge of Microsoft 365 ecosystem (SharePoint Online, Teams, OneDrive, Microsoft 365 Groups).
• Proven experience as a Power Platform Developer, with a strong portfolio showcasing Power Apps, Power Automate, and Power BI solutions.
• Experience with intranet portals, content management, and collaboration tools.
• Strong understanding of SharePoint architecture, site configuration, and administration.
• Familiarity with Microsoft security, compliance, and governance features
• Experience with integrating Power Platform solutions with other Microsoft products (e.g., SharePoint, Teams) and third-party applications.
• Ability to gather business requirements, document user stories, and design user-centric solutions

Preferred Qualifications

• Microsoft 365 or Power Platform certifications (e.g., MS-600, PL-100, PL-200).
• Experience with third-party migration tools (e.g., ShareGate, AvePoint)
• Exposure to Microsoft Viva and Copilot Studio

Soft Skills:

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical and problem-solving mindset.
• Proactive attitude and eagerness to learn.
• Professional client interaction and presentation skills.

The Digital Workplace Consultant (Power Platforms) plays a pivotal role in delivering modern workplace solutions that enhance collaboration, productivity, and digital transformation for clients. This role requires hands-on experience with Microsoft 365, SharePoint Online, Teams, Power Platform, CoPilot and related technologies. The consultant will be responsible for analysing business needs, designing solutions, configuring environments, and supporting user adoption and training. This position is open to candidates based in Johannesburg, Midrand, Durban or Cape Town Responsibilities:

• Work closely with clients to understand their business requirements and translate them into modern workplace solutions.
• Design, implement, and configure Microsoft 365 solutions, including SharePoint Online, Microsoft Teams, OneDrive, and Viva.
• Develop and customize Power Platform applications (Power Apps, Power Automate, Power BI) to automate business processes.
• Conduct discovery workshops, solution design sessions, and user training.
• Assist in data and document migrations to SharePoint Online or Microsoft Teams.
• Create functional and technical documentation for solutions.
• Provide post-implementation support, enhancements, and troubleshooting.
• Collaborate with internal technical teams, business analysts, and project managers to deliver successful engagements.
• Stay up to date with new Microsoft features, releases, and best practices.

Required Skills & Experience:

• 3–5 years of experience in delivering digital workplace or Microsoft Modern Work solutions.
• Strong knowledge of Microsoft 365 ecosystem (SharePoint Online, Teams, OneDrive, Microsoft 365 Groups).
• Proven experience as a Power Platform Developer, with a strong portfolio showcasing Power Apps, Power Automate, and Power BI solutions.
• Experience with intranet portals, content management, and collaboration tools.
• Strong understanding of SharePoint architecture, site configuration, and administration.
• Familiarity with Microsoft security, compliance, and governance features
• Experience with integrating Power Platform solutions with other Microsoft products (e.g., SharePoint, Teams) and third-party applications.
• Ability to gather business requirements, document user stories, and design user-centric solutions

Preferred Qualifications

• Microsoft 365 or Power Platform certifications (e.g., MS-600, PL-100, PL-200).
• Experience with third-party migration tools (e.g., ShareGate, AvePoint)
• Exposure to Microsoft Viva and Copilot Studio

Soft Skills:

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical and problem-solving mindset.
• Proactive attitude and eagerness to learn.
• Professional client interaction and presentation skills.

Apply by :

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below.

To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

• Grade 12 National Certificate / Vocational

• A relevant degree in Information Technology

Minimum :

• An operational understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Documenting of IT systems, infrastructure standards and SOP’s
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management systems (Azure AD, EntraID, AGPM)
• Identity and Access Management (AD Security and Group Management, Multi-Factor Authentication)
• Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe)
• Managing compliance levels, across the software stack (O/S, MS Office and 3rd Party applications)
• System Centre Configuration Manager (Advanced use of and Troubleshooting of the system)
• Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript
• End User hardware and peripherals (DELL, Lenovo)
• Print Management Solutions (e.g. Y-Soft)
• Cloud Service Providers (Azure, AWS, Google Cloud)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Microsoft Intune / MAM (Troubleshooting)
• Cloud Management Gateways (e.g. Azure, SCCM)
• Networking (DHCP, DNS, TCP/IP, Routing, Switching)
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• Microsoft Exchange, Exchange Online and SMTP relay type systems
• SCCM (Architectural design and configuration of the system, creating reports)
• Software packaging, task sequencing, WIM creation, Driver injection etc.
• Observability tooling (e.g. Grafana, Instana, Pager Duty)

Ideal :

• Microsoft Teams PSTN Telephony Services
• Google Workspaces
• Object Oriented Language (C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.
• DELL Absolute
• Lenovo LDI
• DELL DCM and DCU
• Documenting of IT systems, infrastructure standards, and SOP’s
• Desktop design standards and implementation strategy
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• SCCM (Architectural design and configuration of the system, creating reports)
• Software packaging, task sequencing, WIM creation, Driver injection etc.
  

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Presentation Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)
• Researching skills

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below.

To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

• Grade 12 National Certificate / Vocational

Minimum :

• An operational understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Documenting of IT systems, infrastructure standards and SOP’s
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management systems (Azure AD, EntraID, AGPM)
• Identity and Access Management (AD Security and Group Management, Multi-Factor Authentication)
• Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe)
• Managing compliance levels, across the software stack (O/S, MS Office and 3rd Party applications)
• System Centre Configuration Manager (Advanced use of and Troubleshooting of the system)
• End User hardware and peripherals (DELL, Lenovo)
• Print Management Solutions (e.g. Y-Soft)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Networking (DHCP, DNS, TCP/IP, Routing, Switching)
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• Microsoft Exchange, Exchange Online and SMTP relay type systems
• SCCM (Architectural design and configuration of the system, creating reports)
• Observability tooling (e.g. Grafana, Instana, Pager Duty)

Ideal :

• Google Workspaces
• Object Oriented Language (C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.
• DELL Absolute
• DELL DCM and DCU
• Documenting of IT systems, infrastructure standards, and SOP’s
• Desktop design standards and implementation strategy
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• SCCM (Architectural design and configuration of the system, creating reports)

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Presentation Skills
• Researching skills

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below.

To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

• Grade 12 National Certificate / Vocational

Minimum :

• An operational understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Documenting of IT systems, infrastructure standards and SOP’s
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management systems (Azure AD, EntraID, AGPM)
• Identity and Access Management (AD Security and Group Management, Multi-Factor Authentication)
• Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe)
• Managing compliance levels, across the software stack (O/S, MS Office and 3rd Party applications)
• System Centre Configuration Manager (Advanced use of and Troubleshooting of the system)
• End User hardware and peripherals (DELL, Lenovo)
• Print Management Solutions (e.g. Y-Soft)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Networking (DHCP, DNS, TCP/IP, Routing, Switching)
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• Microsoft Exchange, Exchange Online and SMTP relay type systems
• SCCM (Architectural design and configuration of the system, creating reports)
• Observability tooling (e.g. Grafana, Instana, Pager Duty)

Ideal :

• Google Workspaces
• Object Oriented Language (C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.
• DELL Absolute
• DELL DCM and DCU
• Documenting of IT systems, infrastructure standards, and SOP’s
• Desktop design standards and implementation strategy
• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)
• SharePoint and SharePoint Online
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)
• SCCM (Architectural design and configuration of the system, creating reports)

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Presentation Skills
• Researching skills

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

Digital Transformation Manager page is loadedDigital Transformation Manager Apply remote type Office Based locations Cape Town posted on Posted Yesterday time left to apply End Date: August 18, 2025 (10 days left to apply) job requisition id 10113244 We are looking for a forward-thinking Digital Transformation Manager with deep expertise in technology and artificial intelligence (AI) to lead strategic transformation initiatives within our Business Process Outsourcing (BPO) operations.

Job title:

Job Description:

This role will focus on driving operational excellence, digital innovation, and AI adoption to enhance service delivery, reduce costs, and improve client satisfaction.

• Design and implement transformation strategies aligned with business goals and client expectations.
• Identify and prioritize opportunities for automation, AI, and digital optimization across BPO functions (e.g., customer service, finance, HR, IT support).
• Collaborate with IT, data science, and operations teams to deploy AI/ML solutions such as chatbots, predictive analytics, and intelligent automation (RPA).
• Evaluate and recommend emerging technologies that can improve turnaround times, accuracy, and scalability.
• Lead process reengineering initiatives to streamline workflows and eliminate inefficiencies.
• Apply Lean Six Sigma or similar methodologies to improve service quality and reduce operational costs.
• Drive change management efforts to ensure smooth adoption of new technologies and processes.
• Engage with internal stakeholders and external clients to align transformation goals and manage expectations.
• Define and track KPIs to measure the impact of transformation initiatives.
• Prepare executive-level reports and dashboards to communicate progress, risks, and ROI.
• Drive continuous improvement initiatives to enhance operational efficiency and service quality.

Professional Know-How:

Minimum Requirements:

• Bachelor’s or Master’s degree in Business, Technology, Engineering, or related field.
• Certifications in project/change management (e.g., PMP, Prosci, Agile) and/or process improvement (e.g., Lean Six Sigma) are highly desirable.

Minimum Experience:

• 3+ years of experience in transformation, operations, or digital strategy roles within the BPO or shared services industry will be advantageous.
• Proven experience implementing AI, RPA, or other intelligent automation solutions. Preferably in a BPO context.
• Strong understanding of BPO delivery models, SLAs, and client engagement frameworks.

• Strategic and analytical thinking
• Strong leadership and stakeholder engagement
• Deep understanding of digital tools and AI applications in BPO
• Excellent communication and presentation skills
• Results-oriented with a focus on measurable impact

• Experience working with global clients and offshore delivery centers
• Familiarity with data privacy, compliance, and AI governance in outsourcing environments.

Management/Supervisory Responsibility:

This position has supervisory responsibilities

About us

Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.

We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be.

Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.

Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa.

What’s in it for you?

• Competitive Basic salary
• Medical Aid
• Provident fund, Group life, funeral and disability benefit
• Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
• Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
• Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
• Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
• International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences.
• Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.

What will happen next?

• Your application will be reviewed.
• If your application is successful, you will be invited to an interview with a member of the recruitment team.

IMPORTANT

The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.

Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals.

Attach your most recent CV indicative of the criteria as advertised.

Please note no late applications will be considered

Location:

,

Time Type:

Contract Type:

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

CA(SA) who enjoys IT. This role is to link finance and IT. You don't need an IT background, just the desire to learn more.

A well known JSE listed business is looking to hire a qualified Chartered Accountant. This exciting role will be the link between operations and finance.

This role will provide exposure in (but duties are not limited to):

• Assist the Africa and IFRS Financial Controller with providing financial advice and support to senior management to enable them to make sound business decisions
• Assist with consolidated reporting for the group
• Be the link between operations and finance
• Identify potential risks to the profitability of the division
• Research market trends, analyse change, report and advise accordingly
• Complete Africa management accounts
• Forecast and budget reporting
• Ensure continuous implementation and strict application of operational and accounting standards all through reporting
• Assist with financial and technical accounting reporting
• Assist with training junior staff members
• Assist with bi-annual and annual publication of the financial reports
• Assist Group Reporting Team in meeting group reporting deliverables

• CA(SA)

• Newly qualified Chartered Accountant or 1-2 years post articles experience

• Reporting
• Problem solving and analytical thinking skills
• Pro-active approach to implementation of changes
• Detailed
• Organised
• Research ability
• Ability to multitask
• SAP / BI advantageous

R 55000 - R 65000 - Annually

Apply now!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

For more information contact:
Tatum Karam
Executive Consultant: CA(SA), CIMA and General Finance

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Digital Transformation Managers supervise cross-functional teams including marketing, IT, customer service, and operations. They align these departments towards digital objectives, supervising project implementation and ensuring effective communication throughout the organization.

Moreover, they also track key performance indicators (KPIs) to gauge the success of the digital initiatives. They manage project timelines, resources, and budgets. They assess and manage risks that come with the projects of digital transformation. They analyze and monitor metrics and data to assess how digital attempts have fared. They conduct change management activities in order to promote cultural transformation and integrate digital technologies.

Grade 12

Relevant Degree or qualification

Proficient in MS Office Tool. Analytics & Reporting Capabilities.

Digital Transformation Enablement Specialist page is loadedDigital Transformation Enablement Specialist Apply remote type Hybrid Working locations Bangalore, India time type Full time posted on Posted 30+ Days Ago job requisition id R-114898

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

What you'll be doing

Key Roles and Responsibilities:

• Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such.
• Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration.
• Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools.
• Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT.
• Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation.
• Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives.
• Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions.
• Designs, plans and implements technical solutions in the end user device space.
• Provides ongoing support to users as they navigate and utilise digital tools, addressing questions, issues, and concerns.
• Takes technical ownership of the designed solutions and assists in handing over the daily support and knowledge to the support organisations.
• Identifies opportunities for process optimisation through the application of digital technologies, working with teams to streamline workflows.
• Maintains and improves programmes to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology.
• Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions.
• Tracks and reports on the progress of digital transformation initiatives, highlighting successes and areas for further development.
• Develops and maintains Corporate IT service excellence strategy by driving the service delivery, governance, and performance management maturity through establish frameworks methodologies and tools.
• Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated.
• Manages the proof of concept (POC) initiatives.
• Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organisation.

Knowledge, Skills and Attributes:

• Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation
• Uses evaluation, judgment, and interpretation to select right course of action
• Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools
• Knowledge and understanding of IT industry environment and business needs
• Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders
• Analytical mindset with the ability to leverage data for decision-making and continuous improvement
• Excellent communication skills to convey complex digital concepts to technical and non-technical audiences
• Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Problem-solving skills to address challenges and roadblocks in the adoption of digital technologies
• Ability to understand new issues quickly and make wise decisions
• Ability to work under pressure, plan personal workload effectively
• Strong interpersonal skills to build relationships and collaborate effectively with cross-functional teams
• Good conceptual insight and ability to think strategically
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks
• Expert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices
• Strong knowledge of End user device management platforms
• Ability to develop and deliver engaging training materials, workshops, and resources
• Change management expertise, including the ability to manage resistance and promote user engagement
• Organisational skills to manage multiple initiatives and priorities concurrently
• Adaptability to evolving technologies and organisational needs
• Passion for driving innovation and helping teams embrace digital transformation

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous
• ITIL Foundation (minimum) or higher
• SIAM – Service Integration and Management Foundation would be advantageous

Required Experience:

• Seasoned proven experience in a similar role within a global Information Technology organisation
• Seasoned proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.