49 Digital Transformation jobs in South Africa

Reference: NFR003184-TKa-1

CA(SA) who enjoys IT. This role is to link finance and IT. You don't need an IT background, just the desire to learn more.

Duties & Responsibilities

A well known JSE listed business is looking to hire a qualified Chartered Accountant. This exciting role will be the link between operations and finance.

This role will provide exposure in (but duties are not limited to):

• Assist the Africa and IFRS Financial Controller with providing financial advice and support to senior management to enable them to make sound business decisions
• Assist with consolidated reporting for the group
• Be the link between operations and finance
• Identify potential risks to the profitability of the division
• Research market trends, analyse change, report and advise accordingly
• Complete Africa management accounts
• Forecast and budget reporting
• Ensure continuous implementation and strict application of operational and accounting standards all through reporting
• Assist with financial and technical accounting reporting
• Assist with training junior staff members
• Assist with bi-annual and annual publication of the financial reports
• Assist Group Reporting Team in meeting group reporting deliverables

Education

• CA(SA)

Job Experience

• Newly qualified Chartered Accountant or 1-2 years post articles experience

Skills

• Reporting
• Problem solving and analytical thinking skills
• Pro-active approach to implementation of changes
• Detailed
• Organised
• Research ability
• Ability to multitask
• SAP / BI advantageous

Package & Remuneration

R 55000 - R 65000 - Annually

Apply now!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

For more information contact:
Tatum Karam
Executive Consultant: CA(SA), CIMA and General Finance

#J-18808-Ljbffr

Digital Transformation Manager page is loadedDigital Transformation Manager Apply remote type Office Based locations Cape Town posted on Posted Yesterday time left to apply End Date: August 18, 2025 (10 days left to apply) job requisition id 10113244 We are looking for a forward-thinking Digital Transformation Manager with deep expertise in technology and artificial intelligence (AI) to lead strategic transformation initiatives within our Business Process Outsourcing (BPO) operations.Job title: Digital Transformation ManagerJob Description: This role will focus on driving operational excellence, digital innovation, and AI adoption to enhance service delivery, reduce costs, and improve client satisfaction. Key Responsibilities: Design and implement transformation strategies aligned with business goals and client expectations. Identify and prioritize opportunities for automation, AI, and digital optimization across BPO functions (e.g., customer service, finance, HR, IT support). Collaborate with IT, data science, and operations teams to deploy AI/ML solutions such as chatbots, predictive analytics, and intelligent automation (RPA). Evaluate and recommend emerging technologies that can improve turnaround times, accuracy, and scalability. Lead process reengineering initiatives to streamline workflows and eliminate inefficiencies. Apply Lean Six Sigma or similar methodologies to improve service quality and reduce operational costs. Drive change management efforts to ensure smooth adoption of new technologies and processes. Engage with internal stakeholders and external clients to align transformation goals and manage expectations. Define and track KPIs to measure the impact of transformation initiatives. Prepare executive-level reports and dashboards to communicate progress, risks, and ROI. Drive continuous improvement initiatives to enhance operational efficiency and service quality. Professional Know-How: Minimum Requirements: Bachelor’s or Master’s degree in Business, Technology, Engineering, or related field. Certifications in project/change management (e.g., PMP, Prosci, Agile) and/or process improvement (e.g., Lean Six Sigma) are highly desirable. Minimum Experience: 3+ years of experience in transformation, operations, or digital strategy roles within the BPO or shared services industry will be advantageous. Proven experience implementing AI, RPA, or other intelligent automation solutions. Preferably in a BPO context. Strong understanding of BPO delivery models, SLAs, and client engagement frameworks. Key Competencies: Strategic and analytical thinking Strong leadership and stakeholder engagement Deep understanding of digital tools and AI applications in BPO Excellent communication and presentation skills Results-oriented with a focus on measurable impact Desirable: Experience working with global clients and offshore delivery centers Familiarity with data privacy, compliance, and AI governance in outsourcing environments. Management/Supervisory Responsibility: This position has supervisory responsibilities About us Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience. We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. What’s in it for you? Competitive Basic salary Medical Aid Provident fund, Group life, funeral and disability benefit Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication. Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences. Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you’ll do next Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. What will happen next? Your application will be reviewed. If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role. Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals. Attach your most recent CV indicative of the criteria as advertised. Please note no late applications will be considered Location: Cape Town, South AfricaTime Type: Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio. #J-18808-Ljbffr

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Digital Transformation Managers supervise cross-functional teams including marketing, IT, customer service, and operations. They align these departments towards digital objectives, supervising project implementation and ensuring effective communication throughout the organization.

Moreover, they also track key performance indicators (KPIs) to gauge the success of the digital initiatives. They manage project timelines, resources, and budgets. They assess and manage risks that come with the projects of digital transformation. They analyze and monitor metrics and data to assess how digital attempts have fared. They conduct change management activities in order to promote cultural transformation and integrate digital technologies.

Qualifications

Grade 12

Relevant Degree or qualification

Proficient in MS Office Tool. Analytics & Reporting Capabilities.

#J-18808-Ljbffr

Digital Transformation Enablement Specialist page is loadedDigital Transformation Enablement Specialist Apply remote type Hybrid Working locations Bangalore, India time type Full time posted on Posted 30+ Days Ago job requisition id R-114898

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Digital Transformation Enablement Specialist is responsible for the assessment, readiness evaluation, strategic transformation plan design, and tactical execution and implementation of NTT's complex digital technologies to improve employee and customer experiences, operational efficiency and productivity. This role specialises in applying the potential of digital technologies and user experience design principles to bring improvements to the organisation's digital roadmap. This role monitors competitive trends, understands consumer/client needs and applies trends and changes in digital transformation supporting a broad range of stakeholders.

What you'll be doing

Key Roles and Responsibilities:

• Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such.
• Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration.
• Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools.
• Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT.
• Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation.
• Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives.
• Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions.
• Designs, plans and implements technical solutions in the end user device space.
• Provides ongoing support to users as they navigate and utilise digital tools, addressing questions, issues, and concerns.
• Takes technical ownership of the designed solutions and assists in handing over the daily support and knowledge to the support organisations.
• Identifies opportunities for process optimisation through the application of digital technologies, working with teams to streamline workflows.
• Maintains and improves programmes to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology.
• Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions.
• Tracks and reports on the progress of digital transformation initiatives, highlighting successes and areas for further development.
• Develops and maintains Corporate IT service excellence strategy by driving the service delivery, governance, and performance management maturity through establish frameworks methodologies and tools.
• Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated.
• Manages the proof of concept (POC) initiatives.
• Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organisation.

Knowledge, Skills and Attributes:

• Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation
• Uses evaluation, judgment, and interpretation to select right course of action
• Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools
• Knowledge and understanding of IT industry environment and business needs
• Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders
• Analytical mindset with the ability to leverage data for decision-making and continuous improvement
• Excellent communication skills to convey complex digital concepts to technical and non-technical audiences
• Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Problem-solving skills to address challenges and roadblocks in the adoption of digital technologies
• Ability to understand new issues quickly and make wise decisions
• Ability to work under pressure, plan personal workload effectively
• Strong interpersonal skills to build relationships and collaborate effectively with cross-functional teams
• Good conceptual insight and ability to think strategically
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks
• Expert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices
• Strong knowledge of End user device management platforms
• Ability to develop and deliver engaging training materials, workshops, and resources
• Change management expertise, including the ability to manage resistance and promote user engagement
• Organisational skills to manage multiple initiatives and priorities concurrently
• Adaptability to evolving technologies and organisational needs
• Passion for driving innovation and helping teams embrace digital transformation

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous
• ITIL Foundation (minimum) or higher
• SIAM – Service Integration and Management Foundation would be advantageous

Required Experience:

• Seasoned proven experience in a similar role within a global Information Technology organisation
• Seasoned proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

Similar Jobs (1) HR Data and Digital Transformation Specialist remote type Hybrid Working locations 3 Locations time type Full time posted on Posted 30+ Days Ago

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

#J-18808-Ljbffr

Digital Transformation Enablement Specialist page is loaded Digital Transformation Enablement Specialist Apply remote type Hybrid Working locations Bangalore, India time type Full time posted on Posted 30+ Days Ago job requisition id R-114898

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Digital Transformation Enablement Specialist is responsible for the assessment, readiness evaluation, strategic transformation plan design, and tactical execution and implementation of NTT's complex digital technologies to improve employee and customer experiences, operational efficiency and productivity. This role specialises in applying the potential of digital technologies and user experience design principles to bring improvements to the organisation's digital roadmap. This role monitors competitive trends, understands consumer/client needs and applies trends and changes in digital transformation supporting a broad range of stakeholders.

What you'll be doing

Key Roles and Responsibilities:

• Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such.
• Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration.
• Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools.
• Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT.
• Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation.
• Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives.
• Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions.
• Designs, plans and implements technical solutions in the end user device space.
• Provides ongoing support to users as they navigate and utilise digital tools, addressing questions, issues, and concerns.
• Takes technical ownership of the designed solutions and assists in handing over the daily support and knowledge to the support organisations.
• Identifies opportunities for process optimisation through the application of digital technologies, working with teams to streamline workflows.
• Maintains and improves programmes to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology.
• Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions.
• Tracks and reports on the progress of digital transformation initiatives, highlighting successes and areas for further development.
• Develops and maintains Corporate IT service excellence strategy by driving the service delivery, governance, and performance management maturity through establish frameworks methodologies and tools.
• Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated.
• Manages the proof of concept (POC) initiatives.
• Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organisation.

Knowledge, Skills and Attributes:

• Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation
• Uses evaluation, judgment, and interpretation to select right course of action
• Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools
• Knowledge and understanding of IT industry environment and business needs
• Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders
• Analytical mindset with the ability to leverage data for decision-making and continuous improvement
• Excellent communication skills to convey complex digital concepts to technical and non-technical audiences
• Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Problem-solving skills to address challenges and roadblocks in the adoption of digital technologies
• Ability to understand new issues quickly and make wise decisions
• Ability to work under pressure, plan personal workload effectively
• Strong interpersonal skills to build relationships and collaborate effectively with cross-functional teams
• Good conceptual insight and ability to think strategically
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks
• Expert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices
• Strong knowledge of End user device management platforms
• Ability to develop and deliver engaging training materials, workshops, and resources
• Change management expertise, including the ability to manage resistance and promote user engagement
• Organisational skills to manage multiple initiatives and priorities concurrently
• Adaptability to evolving technologies and organisational needs
• Passion for driving innovation and helping teams embrace digital transformation

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous
• ITIL Foundation (minimum) or higher
• SIAM – Service Integration and Management Foundation would be advantageous

Required Experience:

• Seasoned proven experience in a similar role within a global Information Technology organisation
• Seasoned proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

Similar Jobs (1) HR Data and Digital Transformation Specialist remote type Hybrid Working locations 3 Locations time type Full time posted on Posted 30+ Days Ago

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

#J-18808-Ljbffr

Digital Transformation Enablement Specialist page is loadedDigital Transformation Enablement Specialist Apply remote type Hybrid Working locations Bangalore, India time type Full time posted on Posted 30+ Days Ago job requisition id R-114898Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Digital Transformation Enablement Specialist is responsible for the assessment, readiness evaluation, strategic transformation plan design, and tactical execution and implementation of NTT's complex digital technologies to improve employee and customer experiences, operational efficiency and productivity. This role specialises in applying the potential of digital technologies and user experience design principles to bring improvements to the organisation's digital roadmap. This role monitors competitive trends, understands consumer/client needs and applies trends and changes in digital transformation supporting a broad range of stakeholders.What you'll be doing Key Roles and Responsibilities: Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such. Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration. Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools. Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT. Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation. Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives. Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions. Designs, plans and implements technical solutions in the end user device space. Provides ongoing support to users as they navigate and utilise digital tools, addressing questions, issues, and concerns. Takes technical ownership of the designed solutions and assists in handing over the daily support and knowledge to the support organisations. Identifies opportunities for process optimisation through the application of digital technologies, working with teams to streamline workflows. Maintains and improves programmes to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology. Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions. Tracks and reports on the progress of digital transformation initiatives, highlighting successes and areas for further development. Develops and maintains Corporate IT service excellence strategy by driving the service delivery, governance, and performance management maturity through establish frameworks methodologies and tools. Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated. Manages the proof of concept (POC) initiatives. Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organisation. Knowledge, Skills and Attributes: Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation Uses evaluation, judgment, and interpretation to select right course of action Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools Knowledge and understanding of IT industry environment and business needs Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders Analytical mindset with the ability to leverage data for decision-making and continuous improvement Excellent communication skills to convey complex digital concepts to technical and non-technical audiences Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations Problem-solving skills to address challenges and roadblocks in the adoption of digital technologies Ability to understand new issues quickly and make wise decisions Ability to work under pressure, plan personal workload effectively Strong interpersonal skills to build relationships and collaborate effectively with cross-functional teams Good conceptual insight and ability to think strategically Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to manage urgent and complex tasks Expert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices Strong knowledge of End user device management platforms Ability to develop and deliver engaging training materials, workshops, and resources Change management expertise, including the ability to manage resistance and promote user engagement Organisational skills to manage multiple initiatives and priorities concurrently Adaptability to evolving technologies and organisational needs Passion for driving innovation and helping teams embrace digital transformation Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology, Business, or a related field Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous ITIL Foundation (minimum) or higher SIAM – Service Integration and Management Foundation would be advantageous Required Experience: Seasoned proven experience in a similar role within a global Information Technology organisation Seasoned proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment Workplace type: Hybrid WorkingEqual Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today Similar Jobs (1) HR Data and Digital Transformation Specialist remote type Hybrid Working locations 3 Locations time type Full time posted on Posted 30+ Days Ago Your career here is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team. #J-18808-Ljbffr

Digital Transformation Enablement Specialist page is loadedDigital Transformation Enablement Specialist Apply remote type Hybrid Working locations Bangalore, India time type Full time posted on Posted 30+ Days Ago job requisition id R-114898Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Digital Transformation Enablement Specialist is responsible for the assessment, readiness evaluation, strategic transformation plan design, and tactical execution and implementation of NTT's complex digital technologies to improve employee and customer experiences, operational efficiency and productivity. This role specialises in applying the potential of digital technologies and user experience design principles to bring improvements to the organisation's digital roadmap. This role monitors competitive trends, understands consumer/client needs and applies trends and changes in digital transformation supporting a broad range of stakeholders.What you'll be doing Key Roles and Responsibilities: Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such. Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration. Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools. Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT. Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation. Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives. Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions. Designs, plans and implements technical solutions in the end user device space. Provides ongoing support to users as they navigate and utilise digital tools, addressing questions, issues, and concerns. Takes technical ownership of the designed solutions and assists in handing over the daily support and knowledge to the support organisations. Identifies opportunities for process optimisation through the application of digital technologies, working with teams to streamline workflows. Maintains and improves programmes to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology. Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions. Tracks and reports on the progress of digital transformation initiatives, highlighting successes and areas for further development. Develops and maintains Corporate IT service excellence strategy by driving the service delivery, governance, and performance management maturity through establish frameworks methodologies and tools. Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated. Manages the proof of concept (POC) initiatives. Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organisation. Knowledge, Skills and Attributes: Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation Uses evaluation, judgment, and interpretation to select right course of action Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools Knowledge and understanding of IT industry environment and business needs Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders Analytical mindset with the ability to leverage data for decision-making and continuous improvement Excellent communication skills to convey complex digital concepts to technical and non-technical audiences Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations Problem-solving skills to address challenges and roadblocks in the adoption of digital technologies Ability to understand new issues quickly and make wise decisions Ability to work under pressure, plan personal workload effectively Strong interpersonal skills to build relationships and collaborate effectively with cross-functional teams Good conceptual insight and ability to think strategically Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to manage urgent and complex tasks Expert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices Strong knowledge of End user device management platforms Ability to develop and deliver engaging training materials, workshops, and resources Change management expertise, including the ability to manage resistance and promote user engagement Organisational skills to manage multiple initiatives and priorities concurrently Adaptability to evolving technologies and organisational needs Passion for driving innovation and helping teams embrace digital transformation Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology, Business, or a related field Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous ITIL Foundation (minimum) or higher SIAM – Service Integration and Management Foundation would be advantageous Required Experience: Seasoned proven experience in a similar role within a global Information Technology organisation Seasoned proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment Workplace type: Hybrid WorkingEqual Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today Similar Jobs (1) HR Data and Digital Transformation Specialist remote type Hybrid Working locations 3 Locations time type Full time posted on Posted 30+ Days Ago Your career here is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team. #J-18808-Ljbffr

Are you a seasoned executive in IT, Cyber, and Data with a strategic mindset and a strong audit pedigree?

Were looking for a senior leader to step into a pivotal interim role during a period of exciting transformation.

As part of the Group Internal Audit (GIA) leadership team, you will take the reins while a permanent executive is being appointed. Youll lead the digital audit portfolio, manage a high-performing team, engage with senior stakeholders, and ensure delivery of a forward-looking, insight-driven audit plan aligned with the banks transformation strategy.

What Youll Do

Lead and oversee the digital audit function (covering IT, Cybersecurity, and Data) in alignment with GIAs 20252027 strategy.

Manage a team of auditors and specialists while maintaining delivery momentum and quality assurance.

Provide thought leadership and elevate audit outcomes with strategic and industry-aligned insights.

Oversee key audits across traditional IT, Generative AI, Cloud, cyber risk, data migration, and infrastructure.

Prepare high-quality Board and Committee reporting, including submissions for the Group IT Committee.

What Were Looking For

Executive-level experience (10+ years) leading IT, Cyber, and / or Data audit or assurance in complex, fast-evolving environments.

Deep understanding of banking or financial services and the challenges of digital transformation.

Strong leadership track record managing multi-disciplinary teams and influencing at ExCo or Board level.

Experience providing strategic insights that go beyond complianceconnecting audit findings to business innovation and resilience.

Excellent stakeholder engagement and Board-level reporting skills.

Why This Role?

High-impact interim assignment at a pivotal time in the organisations transformation.

Opportunity to shape and influence the future of GIA's digital assurance capability.

Work closely with senior executives and decision-makers on emerging technology and risk landscapes.

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Job Purpose:

Responsible for developing and implementing the company’s digital transformation strategy to drive growth through the transformation of traditional operations using digital processes. The aim is to generate new business opportunities, revenue streams and enhance customer services and experience from the adoption of digital technologies.

Responsibilities:

Digital Vision and Strategy:

1. Define and set the digital strategy, working with both internal and external stakeholders to build and communicate the strategic importance of digital while aligning with broader organizational strategy.

Digital Transformation Execution:

1. Define a digital road map to transform the business, identifying the domains and activities that benefit from rapid digitization. Design the right operating model for digital and determine the best-fit suppliers to support execution.

Digital Culture Creation:

1. Lead and advocate for digital transformation, emphasizing the importance of culture in driving digital strategy and execution. Lead the development of maturity assessments, road maps, and strategy documents as part of the overall future state vision.

Digital Channels and Technology Management:

1. Design and develop multichannel distribution platforms across multiple brands. Responsible for marketing and adoption of new features, products, services.

Leadership and Direction:

1. Communicate the function’s strategy and its relationship to the organization’s mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these to achieve the organization’s business goals. Provide direction and guidance to UX/UI teams, product and channel owners regarding best practice standards and internal digital standards.

Digital Marketing Impact Assessment:

1. Understand and drive the commercialisation of digital capability (setting/tracking sales targets, measuring conversion, traffic, digital and interactive marketing spend ROI).

Digital Talent Development:

1. Define the value proposition for digital talent, engineering the digital component of the employee experience and working with the learning and development to embed digital skills and competences in the organization’s employee development strategy.

Performance Management:

1. Manage and report on business performance; hold direct reports accountable for the achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer-term delivery of stakeholder value.

Organizational Capability Building:

1. Identify the capabilities needed to meet the current and emerging business needs of a significant function. Evaluate current capabilities, identify gaps, and prioritize development activities. Embed personal development and the fulfillment of personal potential in the culture of the organization. Build capabilities elsewhere in the organization through mentoring and other informal methods.

Board Relationship:

1. Develop relationships with executive members, identifying priorities, issues, strategic challenges and preparing them for discussion.

Stakeholder Engagement:

1. Collaborate with executive management on developing a streamlined approach for organizational growth and overall business strategy.

Budgeting and Costing:

1. Take responsibility for setting and managing area budgets so they align with organizational strategy.

Behavioral Competencies:

Strategic Mindset:

1. Sees ahead to future possibilities and translates them into breakthrough strategies. For example, keeps business strategies up to date to address evolving dynamics in the market and organization. Leverages key differentiators in the market. Aligns the strategies of different business units to address long-term opportunities.

Manages Ambiguity:

1. Operates effectively, even when things are not certain or the way forward is not clear. For example, remains calm and provides some direction to the organization. Looks for opportunities in ambiguous situations, manages the stress of change, and takes steps to help others manage organizational transitions.

Cultivates Innovation:

1. Creates new and better ways for the organization to be successful. For example, inspires people to generate and implement breakthrough ideas; takes smart risks to drive cutting-edge innovation. Builds and maintains a robust innovation portfolio and invests resources wisely to discover and capitalize on new opportunities.

Manages Complexity:

1. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, considers future challenges for the organization and identifies alternative responses. Assembles many pieces of information into a cohesive and sophisticated understanding of complex issues.

Customer Focus:

1. Builds strong customer relationships and delivers customer- centric solutions. For example, champions the needs of customers; energizes people to provide outstanding service; provides resources for customer needs. Builds and cultivates deep partnerships or alliances with many new and existing customers.

Drives Results:

1. Consistently achieves results, even under tough circumstances. For example, fosters organization-wide enthusiasm to surmount obstacles; inspires people to achieve results, even when the path ahead is difficult. Champions a results-focused culture focused on meaningful tasks and energetic action.

Being Resilient:

1. Rebounds from setbacks and adversity when facing difficult situations. For example, exhibits great composure during crisis situations and helps foster resilience and determination throughout the organization. Is a role model for dealing with hardships, and helps the organization learn and grow from the experiences.

Collaborates:

1. Builds partnerships and works collaboratively with others to meet shared objectives. For example, takes initiative to build and promote a culture of collaboration and of open, fearless communication across the organization. Adeptly pursues and integrates a wide range of perspectives.

Communicates Effectively:

1. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, has a strong, compelling impact on people at all levels, discusses major initiatives in a way that builds interest and commitment. Creates a culture of ongoing constructive dialogue.

Balances Stakeholders:

1. Anticipates and balances the needs of multiple stakeholders. For example, regularly evaluates organizational capabilities and infrastructures and identifies how they can be improved to meet the needs of multiple stakeholders. Creates, embodies, and enforces an organizational culture in which people at all levels show the highest possible ethics and deep cultural sensitivity in their dealings with stakeholders.

Business Insight:

1. Applies knowledge of business and the marketplace to advance the organization’s goals. For example, finds creative, industry- leading responses to changing market dynamics and new business information. Has incisive business insight; foresees emerging policies and external changes.

Interpersonal Savvy:

1. Relates openly and comfortably with diverse groups of people. For example, cultivates a culture in which interpersonal and group dynamics inside and outside the organization are as positive as possible. Demonstrates sensitivity in highly visible situations, representing the organization with poise and polish.

Manages Conflict:

1. Handles conflict situations effectively, with a minimum of noise. For example, fosters an environment where people talk openly about differences and work to draw innovative solutions from divergent opinions. Adroitly negotiates positive outcomes to disputes between organizational areas; keeps everyone focused on broader goals.

Situational Adaptability:

1. Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, fosters flexibility in the organization; initiates change in response to external cues. Adapts leadership style for different situations and challenges. Builds the structures and culture that allow for some organizational flexibility.

Persuades:

1. Uses compelling arguments to gain the support and commitment of others. For example, creates enthusiasm by building a compelling case, sharing it often and energetically to secure wide support. Brings tough internal and external negotiations to successful closure, earning some valuable wins.

Directs Work:

1. Provides direction, delegating, and removing obstacles to get work done. For example, fosters a culture of empowerment and accountability; emphasizes the need to give major responsibilities to team members at each level. Gives others needed information, authority, and support to optimize organizational performance.

Nimble Learning:

1. Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, ensures that the organization gathers, shares, and benefits from lessons learned across the organization. Strongly champions and rewards exploration and learning and emphasizes their importance.

Skills:

Verbal Communication:

1. Acts with expertise as the organization’s authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.

Strategic Planning:

1. Applies comprehensive knowledge and/or skills to independently engage in strategic planning.

Managing Change:

1. Acts as the organizational authority and established expert on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.

Commercial Acumen:

1. Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.

Policy Development & Implementation:

1. Uses expertise to act as organizational authority on developing and implementing policies.

2. PROTECT DATA ACCURACY & PRIVACY: SOLID BACKGROUND IN DATA PRIVACY AND RELATED FIELDS IS REQUIRED.

Presentation skills:

1. Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner.

Project Management:

1. Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost, time and quality parameters.

2. AGILE PROJECT METHODOLOGY

Negotiation:

1. Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

Education:

1. Postgraduate degree in Computer Science or Information Technology (Essential)

Experience:

1. Minimum 6 years business experience including experience in building digital platforms to enable the business strategy; programme and project management especially whilst deploying Agile working styles (Essential).

2. Minimum 3 years experience at a senior management level in digital transformation (Essential)

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