254 Digital Operations jobs in South Africa

• Very strong Excel skills essential for bulk product management and price updates.
• Experience working with e-commerce platforms (OpenCart, WooCommerce, Shopify or similar).
• Basic HTML skills for formatting product descriptions and page content.
• Excellent written and verbal communication skills.
• Strong organisational and problem-solving ability.

• Experience with Google Shopping, Facebook Marketplace, and social media management.
• Familiarity with Google Analytics or other website tracking tools.
• Customer service experience, both online and in-store.
• Basic image editing skills (Photoshop or similar).
• Understanding of e-commerce best practices, SEO, or digital marketing strategy.

• Experience working with South African suppliers using platforms like RapidTrade or TradeCentre.
• Familiarity with leading hardware and tool brands (e.g. Bosch, Makita, Ryobi, Stanley, Gedore, etc.)
• Prior experience in a hardware store, building supply company, or tool retailer will be a definite advantage.

Role Purpose

The purpose of the eCommerce Operations Specialist role is to execute operational efficiency across an assigned area and support the delivery of the operational goals and objectives of the eCommerce chapter. The role forms part of an operations team, ensuring the effectiveness of store and distribution operations through streamlining processes and executing training and development. The eCommerce Operations Specialist further supports efficient store operations by conducting frequent store visits, ensuring compliance to operational processes and service standards in store and across driver networks as well as investigating operational inefficiencies and identifying opportunities for improvements. The eCommerce Operations Specialist is an individual who is passionate about the customer and therefore drives processes to ensure the area is fulfilling its promises within agreed service level standards.

Role Description

Store Operations

Ensures a strong relationship is formed with all staff related to Sixty60 Operations:

• Act as hands on support to branches and Help Centre to resolve operational issues.
• Conduct regular store visits to drive performance and ensure processes and procedures are followed.
• Conduct store operational audits to ensure compliance.
• Identify operational inefficiencies through GAP / SWOT analysis.
• Communicate store audit findings and ensure resolution thereof.
• Attend store openings and support with the execution of the entire operational process.
• Coordinate the distribution of marketing material for new store openings.
• Implement operations flow from order injection to stores to handover to the driver and return and conduct product checks to increase the percentage of online orders.

Driver Network Compliance

Forge and maintain a good relationship with 3rd party delivery partners and staff:

• Visit stores to perform daily, weekly, monthly audits of the delivery network.
• Meet with compliance officers in the field to ensure agreed upon checks are conducted
• Ensure drivers obtain and maintain a good public image.
• Investigate driver complaints / discipline issues and resolve to completion.
• Ensure handover processes are adhered to.
• Conduct GAP and root-cause analysis to resolve any network complexities.
• Provide proactive, fast, and reliable feedback on queries and resolutions.

Training and Development

• Conduct needs analysis to understand training and development needs.
• Execute / facilitate training of new or existing processes.
• Draw up operational process flows and standard operational procedures as required.

Qualifications and Experience

• Degree of Diploma in Business, Retail Management, eCommerce or related – (preferred).
• +1 years’ experience in a similar capacity or role, executing store operations processes in a retail environment – (essential).
• Experience executing supply chain and logistics processes within a retail operations environment – (essential).
• Experience executing and facilitating training of retail operational procedures – (essential).
• Proficiency in MS Office 365 with well-developed Excel skills – (essential).

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Digital Product Strategy & Delivery Lead

Job Overview

Business Segment: Insurance & Asset Management

Location: ZA, GP, Roodepoort, 4 Ellis Street

We are seeking a dynamic and strategic Digital Product Strategy & Delivery Lead to drive the successful design, development, and deployment of high-impact digital platforms that solve real customer problems and deliver tangible business value. You will bridge the gap between strategy and execution—translating business goals into implementable plans, aligning multidisciplinary teams, and managing key stakeholders to ensure shared vision and outcomes.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
6+ years in product leadership, digital strategy, or platform delivery roles.
Proven experience leading end-to-end development of digital platforms, preferably in emerging or underserved markets.
Strong strategic thinking skills with the ability to turn complex objectives into actionable roadmaps.
Excellent stakeholder management, facilitation, and communication skills.
Demonstrated success leading cross-functional and geographically distributed teams.
Deep understanding of Agile, Lean Startup, and customer-centric product development approaches.
Experience with community-driven platforms or financial inclusion tools is a strong advantage.

Additional Information

• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Directing People
• Empowering Individuals
• Exploring Possibilities
• Making Decisions
• Providing Insights
• Resolving Conflict
• Taking Action
• Agile Concepts
• Conducting Research
• IT Systems
• Knowledge of Banking & Financial Service

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

My client is a U.K. based firm helping people and brands achieve their full potential. They have a team that has become the jealously guarded secret for a number of successful existing and start-up brands. They are looking for a fully remote brand performance specialist to join their fast-growing team and provide great training.

COMPANY:

Their team is behind a number of Amazon’s success stories, working closely with brands to develop and deliver their digital marketplace strategy. They consult, advise, strategise, and deliver high growth results in some of the most competitive consumer markets. They are growing rapidly and are looking for the right people to join our team.

ABOUT THE ROLE:

They are looking for someone to join our Brand Performance Team (Preferably an Economics, Psychology or Mathematics graduate). You’ll have exposure to a full breadth of our client base, with new challenges every day. With real responsibility – your opinions and decisions will count! Your role will include:

• Developing and implementing digital marketing strategies
• Creating and optimising listings
• Identifying new opportunities
• Driving traffic through Digital Marketing Campaigns
• Crunching data and looking for insights
• Managing digital marketplace accounts across the UK, Europe, the US and further afield
• Liaising and resolving issues with Amazon
• Customer care (something really important to us!);
• Researching keywords and competitors
• Presenting to and training clients' teams
• Other tasks that arise in the day-to-day running of a fast-growing business!

ABOUT YOU:

A 2:1 or above in a Mathematics/Economics/Psychology related degree. Experience isn’t essential, but the right attitude is absolutely essential. You will receive industry-leading training from two recognised Amazon entrepreneurs and our experienced management team, so you’ll have a chance to learn everything you need to know. What will be most important is your attitude and entrepreneurial skills.

You should:

• Have a strong analytical mind and be comfortable with numbers. Current team members include economics, mathematics, consumer psychology, and law graduates.
• Have an instinct for what makes people want to buy products online;
• Enjoy the competitive nature of selling online – our success will be objectively measured in sales rankings on Amazon and sales volumes. You should enjoy trying to do better than before;
• Be skilled at Office Suite, particularly Excel and Word – you need to know your pivot tables and =vlookups, or be sharp enough to learn them on your own;
• Use initiative and problem-solve – if issues come up, are you going to be able to use your own initiative to find a solution or will you need someone to find a solution for you? We want problem-solvers;
• Be a brand champion – you understand the value of a strong brand and will quickly get to grips with our brand world and ensure everything you do sits within it;
• Have keen interpersonal skills and an ability to relate to people from diverse backgrounds;
• Demonstrate an ability to think outside the box, innovate, and think creatively.

SALARY: Depending on experience

LOCATION: Fully remote team! You can work from a beach, café or home! Plus, every now and then we meet up for some fun and training.

Job Description:

CIOVITA is looking for a highly driven and organisedDigital Marketing Lead to join our marketing team. The role is focused on planning, coordinating and delivering multi-channel digital campaigns across South Africa, Australia, and Europe. This position requires managing global paid media agencies, overseeing campaign planning and execution, as well as ensuring consistent and impactful messaging that drives measurable results.

This is not a social media posting role. You will work with the Head of Marketing, Head of Brand, and the general Marketing team to translate strategic direction from leadership into actionable campaigns, manage cross-channel marketing activities, and play a pivotal role in ensuring smooth marketing operations that support global growth.

Responsibilities:

• Lead the planning and execution of digital campaigns across multiple territories.
• Tailor campaign messaging and timing for South Africa, Australia, and Europe.
• Oversee social media calendars and content (Instagram, Facebook, LinkedIn, YouTube, and TikTok), ensuring brand alignment.
• Manage Meta Ads directly in South Africa, and coordinate with agencies for AU and EU campaigns.
• Work with internal teams, external agencies, and creative partners (photographers, videographers, contributors) on content creation where needed.
• Integrate digital campaigns across social, email, paid media, and events for maximum impact.
• Align newsletter content and segmentation with campaign objectives/messaging and brand storytelling through proactive planning.
• Deliver campaign performance analytics, reports, and actionable recommendations.
• Manage day-to-day communications with global paid media agencies, including briefs, feedback and strategising.
• Allocate and manage campaign budgets, optimising spend and reporting on ROI.
• Balance brand storytelling with sales-driven campaigns to engage existing customers and attract new ones.
• Support event marketing with pre-event promotion and content delivery during/after events.

Requirements:

• 3–5 years’ experience in digital marketing or campaign management (ideally within premium sportswear, active lifestyle, or cycling-related brands).
• Strong knowledge of Meta Ads Manager, campaign reporting, and analytics.
• Proven ability to manage social media strategy and execution across multiple platforms.
• Proficiency in Canva, Figma, and Adobe Suite.
• Highly organised with strong attention to detail and the ability to manage multiple stakeholders.
• Excellent communication skills with the ability to translate strategic vision into campaigns.
• Self-driven and results-oriented, able to deliver without daily oversight.
• Strong understanding of the cycling and active lifestyle market.

Salary: R 50 000,00 - R 60 000,00 CTC per month (depending on experience)

Location: Johannesburg (in-office)

Overview

A leading global organisation dedicated to education and youth development is seeking a Digital Marketing Manager (with a focus on Paid Media / Performance Marketing) to shape and drive digital marketing initiatives across multiple international markets. This is an exciting chance to make a measurable impact in a fast-growing, innovative organisation with a presence across several continents.

Based full-time in Johannesburg , you will lead the strategy and execution of campaigns spanning paid media, search, social, and other digital channels. The role also includes mentoring junior team members and partnering closely with internal teams and external agencies to deliver high-impact results aligned with the organisation’s growth objectives.

Duties and Responsibilities

• Design and deliver impactful digital marketing strategies
• Oversee day-to-day management of paid digital campaigns across Google, META, LinkedIn, TikTok, and other platforms
• Drive a test learn and invest approach to constantly improve performance and meet key business goals
• Own campaign performance reporting and ensure alignment with marketing KPIs and business targets
• Lead campaign innovation by staying informed on the evolving performance marketing landscape
• Manage and grow a team of junior performance marketing executives
• Ensure effective communication and alignment across internal stakeholders and external partners
• Oversee campaign budgeting forecasting invoicing reconciliation and follow-up reporting

Requirements

• Minimum of 4 years of experience in digital marketing with strong exposure to performance channels
• Previous agency experience and comfort working in a fast-paced environment
• Proven success managing multi-channel campaigns across PPC social SEO and display
• Experience working directly with clients or business stakeholders
• Strong analytical mindset and data fluency to guide strategic decisions
• Experience working with global brands and adapting campaigns for regional markets
• Excellent written and verbal communication skills with strong presentation abilities
• Proficiency in Microsoft Office including Excel Word and PowerPoint
• Demonstrated leadership skills including line management mentoring and training

Please note : Due to the high volume of applications only candidates selected for interview will be contacted. If you do not hear from us within two weeks please consider your application unsuccessful at this time. We thank you for your interest in the role and wish you the best in your career search.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Education

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Job Title: Digital Marketing Specialist& Social Media Manager

Location: Durban

Company: Born and Bred

About Us:

We are a creative agency that collaborates with clients on a journey to uncover deep insights that change/grow/fuel, and sustain new paths. We create effective strategies, powerful identities, seamless interactions, and memorable experiences to connect people to brands and organizations.

Vision:

"Our vision at Born and Bred is to be a trailblazing force in the advertising industry, recognized for our unwavering commitment to creativity, innovation, and client success.

We aspire to be the go-to agency that sets the standard for excellence, pushing boundaries and redefining what is possible in the world of advertising. Through cutting-edge strategies, collaborative partnerships, and a passionate team of professionals, we envision ourselves as the driving force behind transformative campaigns that not only shape brands but also resonate deeply with diverse audiences worldwide. As we evolve, our vision is to be a global leader that continues to inspire, influence, and leave a lasting impact on the ever-evolving landscape of advertising."

Job Description:

As a Digital Marketing Specialist & Social Media Manager at Born and Bred, you will play a pivotal role in crafting and executing digital marketing strategies while creating engaging content that drives brand awareness, customer engagement, and measurable business outcomes. Working closely with our creative team, you will translate client briefs and marketing strategies into engaging Digital strategic concepts that resonate with our clients' target audiences.

Roles and Responsibilities:

• Develop and implement comprehensive digital marketing strategies tailored to client objectives, including SEO, PPC, social media, email marketing, and other online campaigns.
• Analyze market trends, competitor activity, and audience insights to identify opportunities for growth and innovation.
• Design and execute campaigns to drive traffic, engagement, and conversion across multiple platforms.
• Monitor and evaluate campaign performance, using analytics to optimize strategies and meet KPIs.
• Conceptualize, create, and curate high-quality, on-brand digital content, including blogs, social media posts, graphics, videos, and email newsletters.
• Collaborate with designers and copywriters to produce compelling visuals & copy that complement content and enhance the user experience.
• Collaborate with account managers and creative teams to ensure alignment with overall client objectives
• Plan and manage content calendars, ensuring timely delivery of engaging content that aligns with campaign goals and client expectations.
• Leverage storytelling techniques to develop content that resonates with target audiences and builds brand loyalty.

3. Campaign Management and Optimization:

• Plan, launch, and manage digital marketing campaigns across multiple channels (email, social, search, display, etc.).
• Manage and optimize paid advertising campaigns on platforms such as Google Ads, Meta Ads Manager, LinkedIn, and other relevant channels.
• Oversee social media accounts, including scheduling, publishing, and engaging with audiences to foster community growth.
• Conduct A/B testing to refine ad creatives, landing pages, and email campaigns for optimal performance.
• Collaborate with internal teams to ensure alignment between campaigns, client objectives, and overall strategy.
• Monitor campaign performance metrics and adjust tactics to improve results.
• Ensure campaigns are delivered on time and within budget while meeting client expectations.

4.Analytics and Reporting:

• Use analytics tools (e.g., Google Analytics, SEMrush, HubSpot) to track, measure, and report on the performance of campaigns and content.
• Prepare detailed reports with actionable insights for clients and stakeholders, highlighting successes and areas for improvement.
• Continuously monitor key metrics such as traffic, engagement, conversion rates, and ROI to inform decision-making.

5. Emerging Trends and Technologies:

• Stay updated on digital marketing trends, algorithm changes, and emerging technologies.
• Experiment with new tools, platforms, and techniques to ensure campaigns remain cutting-edge and effective.
• Share industry insights and recommendations with the team to maintain a competitive edge

6. Search Engine Optimization (SEO) & Paid Advertising (PPC)

• Implement SEO best practices to improve organic search rankings and client website traffic.
• Manage pay-per-click (PPC) advertising campaigns on platforms such as Google Ads and Meta Ads.
• Conduct keyword research and audience targeting to optimize campaign performance.
• Analyze ad performance data and adjust campaigns to improve ROI and meet client KPIs.

7. Client Collaboration and Support:

• Act as a digital marketing expert, advising clients on strategies and best practices.
• Attend client meetings to present campaign plans, updates, and performance reports.
• Build strong client relationships by delivering exceptional results and demonstrating expertise.

8. Cross-Functional Collaboration

• Work closely with creative, copywriting, design, and account management teams to ensure seamless execution of campaigns.
• Align digital efforts with broader advertising strategies to maintain consistency and impact.

9. Project Management and Execution:

• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines in a fast-paced environment.

Requirements:

• Bachelor's degree in Digital Marketing or Social Media Management.
• 5 years of experience within this role.
• Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media, etc.) and market research methods
• Demonstrable experience in marketing data analytics and tools
• Solid computer skills, including MS Office, marketing software (Adobe Creative Suite and CRM), and applications (Web analytics, Google Adwords, etc.)
• Comprehensive understanding of top social media platforms
• In-depth knowledge of search engine optimization (SEO)
• Familiarity with different types of social media content
• Ability to create targeted audiences and conduct A/B testing
• Proficient with social media management tools, such as reposting apps and scheduling utilities
• Excellent creative thinking, conceptualization, and problem-solving skills.
• Exceptional attention to detail and ability to work effectively under pressure in a fast-paced environment.
• Excellent communication, collaboration, and presentation skills.
• Ability to take ownership of projects and drive them to successful completion.

Join Our Team: If you are a passionate and talented Digital Marketing Specialist& Social Media Manager looking to make a significant impact in the world of advertising, we would love to hear from you. Join us in creating innovative and captivating designs that elevate brands and inspire audiences. Apply now and be part of our creative journey at Born and Bred.

Application Process:

• Please submit a cover letter, CV, and portfolio of work.
• Please supply three reference letters.
• Email the documentation stated above:

• Seniority level Entry level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Advertising Services

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