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Digital Product Strategy & Delivery Lead

Job Overview

Business Segment: Insurance & Asset Management

Location: ZA, GP, Roodepoort, 4 Ellis Street

We are seeking a dynamic and strategic Digital Product Strategy & Delivery Lead to drive the successful design, development, and deployment of high-impact digital platforms that solve real customer problems and deliver tangible business value. You will bridge the gap between strategy and execution—translating business goals into implementable plans, aligning multidisciplinary teams, and managing key stakeholders to ensure shared vision and outcomes.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
6+ years in product leadership, digital strategy, or platform delivery roles.
Proven experience leading end-to-end development of digital platforms, preferably in emerging or underserved markets.
Strong strategic thinking skills with the ability to turn complex objectives into actionable roadmaps.
Excellent stakeholder management, facilitation, and communication skills.
Demonstrated success leading cross-functional and geographically distributed teams.
Deep understanding of Agile, Lean Startup, and customer-centric product development approaches.
Experience with community-driven platforms or financial inclusion tools is a strong advantage.

Additional Information

• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Directing People
• Empowering Individuals
• Exploring Possibilities
• Making Decisions
• Providing Insights
• Resolving Conflict
• Taking Action
• Agile Concepts
• Conducting Research
• IT Systems
• Knowledge of Banking & Financial Service

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

Location: On-site | Sandton, Johannesburg
Hours: Monday to Friday, 08:00–17:00

Globaltrack is a South African technology company innovating in the logistics and transport sector. We are looking for a talented and hands-on Social Media Analyst to shape how our story is seen and heard across platforms. If you live and breathe visual storytelling and thrive behind the camera and in the editing suite, this role is for you. As our in-house Social Media Analyst , you’ll be central to producing engaging, high-quality video content that elevates our brand, educates our users, and brings our company culture to life. This full-time, on-site position is based at our Sandton office and offers the opportunity to create a wide variety of video content that spans interviews, product demos, training material, and social campaigns.

• Film, edit, and produce a range of video content — including interviews, behind-the-scenes, product showcases, team stories, and customer spotlights
• Lead the creation and repurposing of video content for platforms like LinkedIn, YouTube, TikTok, and Instagram
• Develop short-form clips, reels, and structured explainer videos to support learning and engagement
• Collaborate with internal teams to produce visual material for onboarding, training, and knowledge sharing
• Write sharp video titles, captions, and descriptions tailored to each platform
• Maintain and manage a content calendar with a strong focus on video output
• Track the performance of video content and refine production strategies based on results and feedback

• Proven experience filming and editing video content for social and educational use
• Proficiency with tools like CapCut, Adobe Premiere Pro, Final Cut Pro, or similar
• A strong eye for visual storytelling, framing, lighting, and sound
• Ability to independently plan and execute shoots with a creative and strategic mindset
• Excellent written communication skills, especially for short-form copy and video scripts
• An understanding of how to tailor video content for different audiences and platforms
• Strong collaboration skills and the ability to work with multiple teams and stakeholders

• Background in tech, SaaS, or logistics
• Experience creating e-learning or instructional videos
• Skills in basic graphic design (Canva, Figma, etc.)
• Exposure to founder-led or B2B brand storytelling
• A portfolio showcasing your video production work

• A full-time, on-site role in Sandton (Monday to Friday, 08:00–17:00)
• The opportunity to shape the voice and visual identity of a growing tech company
• A role where your content makes a real impact across product, training, and brand initiatives

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Direct message the job poster from Supernova Brands

About Us

Supernova Brands is a dynamic and expanding brand distribution company in Cape Town, South Africa. We specialise in bringing "out of this world" products to the biggest and best retailers and e-commerce companies in South Africa, Botswana, Zambia, Mauritius and Namibia (amongst others).

Given our strong omni-channel presence, and the vast amount of technical sourcing and sales experience of our team, we have the ability and mission of making our products and brands “explode” in the local market – Like a Supernova. This is the promise that we want to make to the brands we represent and to the customers that we serve.

If there’s a brand that brings the promise of excitement, style and innovation to our product categories, chances are great that our team is already working on a strategic rollout plan to bring it to market.

We are hustlers. We are dreamers and we are doers. We bring positivity, focus and high energy to everything we do. We are adaptable and creative. We believe in collaborating and working together as a team to find solutions and identify new opportunities.

We work-hard, but we play-hard too. You can expect the occasional Nerf gun war or lunch time pop-quiz challenge. You will likely learn to surf or SUP at our monthly team building events.

It’s all just another day at the office.

About the Role

We’re looking for a Social Media Coordinator to join our marketing team. This is a key role where you will manage, execute, and grow our social media presence across our exciting portfolio of international brands, including Dreame, XGIMI, Vaonis, Koodu and many more.

In the immediate term, you’ll coordinate content creation, scheduling, and community engagement while supporting influencer and campaign initiatives. As our company expands, this role will evolve to include deeper ownership of brand storytelling, paid campaign support, and community building — putting you on the growth path toward Social Media Manager.

What You’ll Do

• Plan, create, and schedule engaging content across multiple platforms (Instagram, Facebook, TikTok, LinkedIn, etc.).
• Maintain a content calendar aligned with campaigns, launches, and seasonal promotions.
• Monitor daily activity on social channels, engaging with communities and responding to comments and messages.
• Support influencer and affiliate campaigns by tracking deliverables, reposting content, and ensuring timelines are met.
• Assist in boosting posts and supporting paid media campaigns.
• Track social media KPIs, prepare reports, and share insights with the team.
• Collaborate with marketing and e-commerce teams to align social content with promotions and launches.
• Stay ahead of social media trends and suggest creative opportunities for brand growth.
• Organize and maintain product photos, lifestyle content, and UGC for use across platforms.
• Research and present ideas for giveaways, partnerships, brand collaborations, and influencer campaigns for manager approval.

About You

You’re a creative, detail-oriented individual who thrives in the fast-paced world of digital media. You’re passionate about content, trends, and connecting with audiences in meaningful ways.

You’re organised and proactive — able to manage multiple platforms and projects simultaneously. You have a strong eye for detail, a knack for writing engaging captions, and the confidence to bring fresh ideas to the table.

Requirements

• 1–3 years’ experience in social media management or coordination (agency or in-house).
• Degree/diploma in Marketing, Digital Marketing, or related field (advantageous but not essential).
• Strong understanding of social media platforms, analytics, and content creation, including but not limited to Meta Business Suite, TikTok Business Manager and Instagram Creator Tools.
• Excellent writing and communication skills.
• Design skills and have worked with platforms like Canva, Capcut, Photoshop, Adobe, etc.
• Highly organised and able to manage multiple tasks.
• Develop content ideas and write and curate content.
• Research relevant industry experts, competitors, target audience and users.

What We Offer

• A vibrant, high-energy work culture where collaboration, positivity, and creativity fuel everything we do.
• Hands-on exposure to building some of the world’s most exciting brands in Africa.
• Clear career growth opportunities into Social Media Manager and beyond.
• Competitive salary package, depending on experience.
• Start Date: As soon as possible.

• Entry level

• Full-time

• Marketing and Sales
• Industries
• Retail

Referrals increase your chances of interviewing at Supernova Brands by 2x

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City of Cape Town, Western Cape, South Africa 1 week ago

We’re removing extraneous listings to improve clarity and focus for the role.

Overview

takealot.com, South Africa's leading online retailer, is looking for a highly talented Social Media Manager to join our Marketing team in our Cape Town offices.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Social Media Strategist.

• Social strategy: Implement a social media content strategy that supports Takealot's Marketing objectives in collaboration with the Social Media Strategist and Performance Marketing team.
• Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, YouTube & LinkedIn currently). Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms (CapCut/Canva) - with design support from in-house Studio and Production team, & agency partners where relevant.
• Campaign Management: Design and execute integrated social media campaigns while coordinating timing and messaging across multiple channels and determining content types, formats and approach for each campaign. Monitor campaign performance to optimise creative approaches and build comprehensive reporting frameworks for ongoing content performance evaluation.
• Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; building reporting frameworks to evaluate return on investment on the various platforms.
• Conversocial: Liaising with Customer Service to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
• Community management: Engaging (proactively & reactively) with customers through the use of social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feedback to the relevant teams.
• Internal social media engagement: collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand. This includes competitions, giveaways, product launches, etc.
• Innovation: Staying constantly abreast of all technical and content developments and advances in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
• Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
• Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible.
• Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).

• Bachelor’s Degree or relative Diploma qualification in Marketing, Communications, Advertising, Business Studies or related field.
• A minimum of 3 to 5 years’ experience in a similar position managing the social channels of a brand (as a minimum, TikTok, Facebook, X & Instagram - both paid & organic a plus).
• Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry.
• Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands.

• Exceptional social savvy: an in-depth knowledge and interest in social media (including Facebook, X, Instagram, YouTube, TikTok and more) with an up-to-the-minute knowledge of the latest social trends/platforms and industry best practice.
• Good understanding of the full marketing mix.
• Excellent written and verbal communication.
• Outstanding, witty and creative editorial skills.
• Highly creative with ability to think outside the box.
• Strong project management skills.
• The ability to be reactive and adaptable to work in a fast-paced environment.
• Will need to be able to take instruction, but also add value to the goals and planning set by the Senior Brand Manager.
• An understanding of and enthusiasm for the Takealot.com brand and tone of voice.
• Proficiency in Google Workspace; experience advantageous.
• Fast and diligent learner.
• Motivated self-starter with a drive for results.
• Excellent command of the English language - bilingual (any other SA language) a plus.

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers; it’s all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extraordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Overview

Who we are : A leading Financial Services company.

What we do : We offer affordable and reliable financial services to the emerging consumer.

What we are looking for : A Social Media Specialist.

• Initiate and execute on creative content strategies that align with the company brand
• Copywriting of all social media posts according to the brand guidelines
• Conduct market research analysis to identify trends, real-time search and news media activity, popular social media topics, electronic commerce trends, market opportunities, or competitor performance
• Keep abreast of government regulations and emerging web technology to ensure regulatory compliance by reviewing current policies and SOPs
• Participate in the development and implementation of online marketing strategy with overall responsibility for social media implementation
• Conduct online marketing initiatives
• Identify appropriate Key Performance Indicators (KPIs) and report key metrics from social media platform activities or initiatives
• Responsible for setting up or optimising analytics tools for tracking visitors' behaviours
• Manage tracking and reporting of social media activities on all platforms
• Conduct financial modelling, monitoring and reporting for online marketing programmes or website revenue forecasting
• Execute digital competitions (planning, design, sign-off and execution)
• Identify, evaluate and propose procurement of hardware or software for implementing social media marketing initiatives and campaigns
• Propose online or social media channel campaigns to marketing leaders
• Collaborate with web, IT, service providers and graphic design staff to create multimedia social media content that conforms to brand and company visual format
• Contribute to the identification and development of commercial or technical specifications, such as usability, pricing, checkout, or data security, to promote transactional internet-enabled functionality and inform social media marketing tactics
• Execute and manage social media campaigns or promotional strategies with sales, operations and other key stakeholders
• Assist in the evaluation and negotiation of contracts with vendors or online partners
• Attend bi-annual monthly performance meeting with Digital Marketing Manager
• Maintain knowledge of current digital marketing methodology and practices

• Bachelor’s degree or Advanced Diploma
• Social Media and Digital Marketing courses
• Minimum 5 years Digital Marketing and Social Media Platforms Experience (Facebook, Twitter, LinkedIn, Instagram and TikTok)
• Minimum 3 years (advantageous not necessity) Fintech and / or Financial Services experience
• Knowledge of marketing and communication processes
• Knowledge of content creation (video and static)