483 Digital Communications jobs in South Africa

The South African Institute of International Affairs (SAIIA) is an independent, non-governmental, development and foreign policy think tank, focusing on South Africa’s and Africa’s international relations. Its goal is to contribute to the achievement of a well-governed, peaceful, economically sustainable, and globally engaged Africa. It has been consistently ranked among the top think tanks in Africa. Company Name : SAIIA Position : Digital Communications Manager Location : Johannesburg Closing Date : / / 2 ROLES AND RESPONSIBILITIES : Manage service providers appointed for specific projects, such as videographers and podcasters, to ensure products are of the highest quality and consistent with SAIIA’s brand. anage service providers appointed for specific projects, such as videographers and podcasters, to ensure products are of the highest quality and consistent with SAIIA’s brand. Working with SAIIA’s web developer, oversee the technical aspects of SIIA’s website and databases so that they are robust and responsive to our needs. Manage the communication department’s budget. Manage the reporting for the communications unit, using relevant analytics tools to assess the impact of SAIIA’s digital communication and media engagement. The candidate will guide the Communications Officer on developing and managing relationships with targeted media outlets (national, regional and global) to amplify coverage and dissemination of SAIIA’s work. Contribute to keeping an active media database with influential contacts relevant to SAIIA. Monitor African and international affairs to proactively identify opportunities to bolster SAIIA’s media presence (interviews, podcasts, panels, etc). Be familiar with the African media landscape and multilateral and development spaces to widen SAIIA’s engagement opportunities. Represent SAIIA in engagement with the press and related stakeholders at the Institute’s events. Plan regular media briefings in collaboration with the research programmes ahead of key policy windows. Support the Events team with all communication aspects related to events, such as e-mail invitations, presentations, and other digital material. Manage SAIIA’s key digital communication channels – website, social media and newsletters, ensuring messages reach intended audiences and engagement grows across digital platforms Support the Head of Communications in implementing the communications strategy for SAIIA, integrating traditional and digital dissemination channels for optimal visibility and impact. Work closely with researchers to design and implement digital media campaigns and strategies that support specific programmes outcomes and targets. With guidance from the Head of Communications, develop and maintain a content calendar to ensure a steady stream of messaging that promotes SAIIA’s research while also being responsive to current affairs Write and edit various content such as newsletters, press releaes, social media posts, website Create basic infographics and text-based videos that package research findings in engaging ways. (Training will be provided if required articles and annual reports. REQUIREMENTS, EXPERIENCE AND SKILLS : Degree in journalism, communications, or a related discipline. Minimum five to seven years in a communications role; at least two to three years’ experience in a management role. Experience working in the non-profit sector and in research communications. Proven success with developing and implementing effective communication strategies that meet programme objectives and support the uptake of evidence-based research in policymaking. A skilled communicator with excellent writing, editing and proofreading skills who can tailor messages for specific audiences. Strong technical skillset : website management through Word Press or other content management systems, Mailchimp newsletter distribution and management, and Google Analytics for performance evaluation. Demonstrated experience with managing social media platforms (Twitter, Facebook, Linked In and Instagram) A demonstrated ability to summarise dense / complex content into engaging and easy to understand messages. Strategically minded with the ability to develop communications strategies and plans and see them through. Graphic design and video skills, or experience with platforms like Canva, will be advantageous. Awareness of data protection legislation relating to marketing / communications activities. Current knowledge of African / international relations and the latest trends in the media landscape. Planning, project management and financial management skills. This critical position requires an organised, innovative, and self-motivated person, who possesses a digital-first skills set along with excellent writing and editing skills. APPLICATION DETAILS : Digital Communications Manager Ref : DCM For more info : Tagged as : #J-18808-Ljbffr

Job Title: Digital Communications Lead To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner. Influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximize value (revenue and income). Duties & Responsibilities Support the development and implementation of strategic plans for digital marketing communications and customer experience. Plan, develop, and execute compelling email, social media, and digital campaigns. Evaluate and test new and innovative communication tactics and channels and look at best practices. Segment needs into effective inspiring digital communications with detailed plans. Desired Experience & Qualification JOB EXPERIENCE: Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications, or public relations. Minimum of 3 years’ experience leading teams and creating a motivating and high-performance environment. EDUCATION: Bachelor of Commerce degree (or relevant discipline, e.g., Marketing) JOB RELATED KNOWLEDGE: Digital marketing principles, practices, and global trends (expert) Shopper psychology and effective marketing communication (seasoned) Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned) Digital communication tools and platforms (expert) Budget Management (seasoned) Financial Management (applied) POPI Regulations (seasoned) JOB RELATED SKILLS: Stakeholder engagement (advanced) Strategic thinking (proficient) Innovative thinking and creating new growth opportunities (advanced) Negotiation skills (proficient) Maintaining relationships (proficient) Analytical skills (BI, reporting) and drawing insights from data (advanced) Persuasive communication (intermediate) Effective communication (proficient) Managing complexity (advanced) Writing, editing, and verbal communication (advanced) Project Management (advanced) JOB RELATED COMPETENCIES: Leading and Supervising Presenting and Communicating Information Applying Expertise and Technology Analysing Entrepreneurial and Commercial Thinking Why Clicks: We look for customer-obsessed people with a “can do” attitude, who are professional and passionate about their careers. Clicks Group's employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment, and communities, while the group’s growth strategy provides our people with unlimited opportunities. We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Group's Employment Equity plan. #J-18808-Ljbffr

Job Description

Position: Digital Communications Officer (secondment)

Location: Any ActionAid country office

Contract duration: September - 31 December 2025

Closing date: 29 August 2025 at 17.00 GMT

STRICTLY RECRUITMENT FOR ACTIONAID GS AND COUNTRY OFFICES

The Role:

This role provides vital support to the Communications Team by assisting in the creation and delivery of digital and social media assets for campaigning, storytelling, and humanitarian communications. In this supporting role, the postholder helps ensure that ActionAid’s digital content is engaging, accessible, and aligned with brand and campaign objectives, enabling the team to reach and inspire global audiences. The role works side by side with the social media and Content Manager to coordinate and carry out content-related activities.

Please see further information in the job description

Who we're looking for:

• Someone experienced in social media platforms: Instagram, X, Facebook, TikTok, and LinkedIn — and able to use editing software to create graphics and edit short videos.
• Proven track record of creating and scheduling posts across multiple social media platforms.
• A team player willing to support a wide range of communications activities, from uploading content on StoriesHub to compiling monthly social media monitoring reports.

You should also have a strong commitment to ActionAid’s values and ethos, including ActionAid’s feminist leadership principles .

How to apply:

Please click on the "apply" button to start the application process.

Applications close on 29 August 2025 at 17.00 GMT . Please upload an up-to-date curriculum vitae and a covering letter explaining your suitability against the essential criteria in the job profile.

Please check your application and ensure you meet all the essential criteria listed in the person specification. Your application will be stronger if you meet some of the desirable criteria. If you do not meet all the essential criteria, please do not apply, as we only consider candidates who meet the essential criteria listed in the job description. We will only consider candidates who have the right to work in the specified locations.

Due to high volumes of applications, we can only respond to shortlisted applicants. If you do not receive feedback within two weeks of the closing date, consider your application unsuccessful.

ActionAid International will not consider unsolicited applications from recruitment agencies. We reserve the right to withdraw any vacancy at any time.

About us:

Click here to view "Who we are | ActionAid International"

ActionAid International welcomes applications from all sections of the community and promotes diversity.

Our commitment to Safeguarding

ActionAid is committed to recruiting candidates who promote our SHEA and Safeguarding policies and values.

We only recruit candidates committed to SHEA, Safeguarding, and ActionAid’s values, helping create safer working cultures. We also aim to deter candidates intending to cause harm from joining ActionAid.

GDPR Privacy notice

ActionAid collects and processes personal data of job applicants as part of recruitment. We are transparent about how we collect and use data and meet data protection obligations. Visit our website or view our Privacy notices .

#J-18808-Ljbffr

Overview

New York Medical College (NYMC) is seeking a dynamic and experienced Director of Digital Communications to join the Office of Public Relations (PR). Reporting to the Vice President of Communications and Strategic Initiatives, this position is responsible for website management, social media, digital ads, apps, the campus map, and more. Leading NYMC’s digital marketing and communications presence, the director will work closely with all members of the PR team as well as all departments and schools. The Director will manage projects from conception through delivery, ensuring alignment with NYMC’s brand identity and strategic goals. This individual will serve as the primary point of contact for web coordinators across the campus to ensure the website reflects accurate and up-to-date information. With strategic and creative oversight of NYMC’s social media presence, the Director will develop compelling posts and work with communications professionals and student ambassadors from all schools to manage NYMC’s social media presence. This individual will be responsible for all NYMC’s digital ad campaigns as well as tracking results.

Responsibilities

• Create and maintain accurate content and media assets utilizing Terminal Four, NYMC’s web content management system (CMS). Completing web edits and updates in a timely and accurate fashion. Utilize SiteImprove to ensure that there are no errors or broken links.
• Ensure a consistent look and feel of the College website in adherence to the College style and branding guide while ensuring compliance with web accessibility standards.
• Work directly with the Touro University web development team to ensure proper website management is maintained.
• Provide oversight to NYMC web content contributors including conducting trainings, keeping them abreast of best practices and ensuring every section of the website adheres to publishing guidelines to preserve user experience design and safeguard website usability. Review and approve all edits made by web editors in a timely manner before they go live.
• Ensure all web content is up to date and accurate.
• Manage part-time web interns.
• Continuously monitor and managing website analytics and increase website SEO. Work with the Touro University web team to test, evaluate and correct findings, in CMS as assigned.
• Manage all digital software solutions including the campus calendar (Trumba), campus map (Campus 3d) strategic planning software (Cascade), social media management (Agorapulse), and the NYMC app (Shoutem).
• Oversee all social media channels and ensure that the College social media policy is followed.
• Create compelling social media content including reels, infographics, videos, and posts for all channels. Maintain a social media calendar to ensure a consistent variety of posts each day and collaborate with the entire PR team on content and posts.
• Review all social media posts across all channels to ensure proper branding and messaging are utilized.
• Respond to comments and questions and engage with social media followers.
• Manage student social media ambassador program. Provide training on social media best practices, review all content submissions, manage recruitment and payment, and approve all final posts.
• Identify digital advertising opportunities as appropriate to increase brand awareness and elevate the reputation of the College to specific audiences. Work with each school on their digital advertising strategy and budget.
• Oversee and manage all digital advertising and work with an outside vendor on campaigns.
• Keep detailed tracking reports on website statistics, social media posts, digital ad campaigns, app usage, and more. Provide a summary of digital communications activities and performance for an end-of-year report.
• Maintain a record of login credentials for (school/department/office) social media accounts that are associated with NYMC, and the accounts portray and promote the College in a way that is consistent with the institutional mission and reputation.
• Ensure proper maintenance of departmental repositories and shared files (network drives, Qualtrics, Box, etc.). Create and manage forms and surveys using Qualtrics.
• Monitor incoming content of campus communication channels and proactively seek out opportunities to effectively represent the institution’s academic programs, key activities, news, events, spotlights, campaigns and initiatives, and ensure that timely and accurate information is publicized.
• Stay abreast of industry best practices and continuously monitor higher education landscape by researching and gathering information on benchmark institutions’ digital media presence (social media, videos, advertisements and website) to keep up to date on the latest trends and propose ideas that will enhance NYMC’s brand.
• Conduct focus groups and surveys to assess outcomes.
• Other duties as assigned.

Qualifications

Education requirement: Bachelor’s or Master’s degree in communications, public relations, marketing, or related field required.

Technical/computer skills:

• Exceptionally strong oral and written communications skills, specifically in copyediting and/or proofreading in print, web, video and social media.
• Experience in using social media as part of an organization required (a higher education institution preferred).
• Experience with a web content management system CMS, web improvement and web analytics is required.
• Experience with social media software such as Hootsuite or Agorapulse.
• Experience managing digital advertising strategy.

Prior experience:

• 5+ managerial experience in digital communications; progressively responsible relevant experience including supervisory experience of a team.
• High-level understanding of and experience with communications strategy and branding, especially as it relates to higher education.
• Strong leadership background in an office setting and exceptional management skills to collaboratively work and foster teamwork, high motivation and commitment, with a demonstrated ability to lead projects and/or teams working towards a common objective.
• Strong understanding of digital media and ability to apply it to enhance existing and future communication initiatives.
• Strong organization skills, project management skills and time management skills, is a must with a proven ability to prioritize and deliver in a dynamic environment, managing multiple projects and responsibilities concurrently.
• Excellent problem-solving capabilities and experience thinking critically; a willingness to navigate ambiguous tasks, find suitable solutions and seek help/advice where appropriate.
• Proficiency to direct vendors, including printers, writers, photographers and multi-media teams.
• Strong collaboration skills and proactively seek, evaluate and share, information within a team-based/office environment.
• Ability to be creative and strategic with strong attention to detail.
• Interpersonal experience with high-level positions and/or member/customer service experience required with the ability to work effectively with various constituents across an organization.

This position works regular business hours, but will be expected to work outside of these hours in cases of special events, crisis communications, emergencies, breaking news, etc.

Internal Contacts: Administration, employees, faculty and students.

External Contacts: TU communications and Web teams; vendors, including printers, writers, photographers, graphic designers, web designers/developers, media buyers, multimedia videographers and video production professionals teams, campus map vendor, College app vendor, external web-based solution teams.

Minimum Salary USD $68,000.00/Yr.Maximum Salary USD $85,000.00/Yr. #J-18808-Ljbffr

Job Overview:

The Digital Communications Manager at SayPro is responsible for developing and executing comprehensive digital communication strategies across multiple platforms to engage our audience, promote our brand, and drive business growth. This role involves managing a wide range of digital communication channels, including email marketing, SMS, social media, webinars, direct messaging, chatbots, and more. The ideal candidate will have a deep understanding of digital marketing tactics, strong analytical skills, and the ability to lead a team in delivering impactful digital campaigns.

Key Responsibilities:

1. SayPro Email Marketing Campaigns

• List Management: Organize and segment email lists for targeted communication to ensure relevant content reaches the appropriate audience.
• Template Design: Develop and maintain branded email templates that align with SayPro’s visual identity.
• Campaign Management: Plan, schedule, and execute email campaigns, including promotional offers, newsletters, and updates.
• Personalization: Implement personalization tags to tailor emails to individual recipients based on their preferences and behaviors.
• A/B Testing: Conduct A/B testing to optimize subject lines, content, and design for maximum engagement.
• Analytics and Reporting: Monitor and analyze campaign performance metrics such as open rates, click-through rates, and conversions to inform future strategies.
• Compliance: Ensure all email marketing activities adhere to relevant regulations, including CAN-SPAM and GDPR.

SayPro SMS Marketing

• Message Creation: Craft concise, compelling SMS messages that effectively communicate key messages.
• Targeting: Segment the audience to deliver personalized and relevant SMS content.
• Scheduling: Set up and manage automated SMS campaigns, ensuring timely delivery.
• Analytics: Track and analyze SMS campaign performance, including delivery rates, response rates, and opt-out rates.
• Compliance: Ensure all SMS communications comply with regulations such as TCPA.

SayPro Push Notifications

• Setup: Configure and manage push notification services for mobile apps and websites to reach users effectively.
• Message Design: Create engaging, actionable notifications that encourage user interaction.
• Segmentation: Target specific user groups based on their behavior, location, or demographics.
• Timing: Schedule notifications to maximize user engagement.
• Analytics: Track the performance of push notifications, including open rates and user interactions.

SayPro Social Media Campaigns

• Content Creation: Develop and curate high-quality content, including graphics, videos, and text posts, to maintain an active social media presence.
• Scheduling: Plan and automate social media posts across various platforms.
• Engagement: Monitor social media channels for comments and messages, ensuring timely and appropriate responses.
• Advertising: Manage paid social media campaigns, including budget allocation, ad creation, and targeting.
• Analytics: Measure and report on social media engagement metrics and campaign performance.

SayPro Online Surveys and Polls

• Survey Design: Develop engaging surveys and polls to gather valuable feedback and insights.
• Distribution: Distribute surveys via email, social media, and website pop-ups to reach a broad audience.
• Data Collection: Collect and analyze survey responses to inform decision-making.
• Reporting: Generate reports summarizing survey findings and key insights.

SayPro Webinars

• Planning: Organize and schedule webinars, including selecting topics, speakers, and dates.
• Promotion: Promote webinars through email invitations, social media, and other channels.
• Hosting: Oversee the technical aspects of webinar hosting to ensure a smooth experience for attendees.
• Follow-up: Send post-webinar surveys and thank-you emails to participants.
• Analytics: Track webinar attendance, engagement, and feedback to evaluate success.

SayPro Direct Messaging (DM)

• Platform Selection: Choose appropriate platforms for direct messaging campaigns, such as LinkedIn, Facebook, or Instagram.
• Personalization: Customize messages to individual recipients for a personalized touch.
• Campaign Management: Plan and execute direct messaging campaigns to nurture leads and build relationships.
• Tracking: Monitor response rates and interactions to gauge the effectiveness of direct messaging efforts.

SayPro Chatbots

• Setup: Implement and configure chatbots on the SayPro website and social media platforms.
• Design: Develop conversation flows and scripts to ensure a seamless user experience.
• Integration: Integrate chatbots with CRM and other systems to capture and manage leads.
• Monitoring: Track chatbot interactions and make adjustments as needed to improve performance.

SayPro Mobile App Notifications

• Setup: Configure push notifications within SayPro’s mobile apps to engage users.
• Content Creation: Develop compelling notification messages and visuals that drive user action.
• Targeting: Segment users to deliver personalized notifications based on their preferences and behaviors.
• Analytics: Monitor the effectiveness of notifications, including engagement rates and user feedback.

SayPro Content Distribution

• Content Creation: Develop a variety of content types, including articles, blogs, and multimedia, to support marketing initiatives.
• Platform Management: Distribute content across multiple channels, including email, social media, and SayPro’s website.
• Scheduling: Automate the posting and updating of content to ensure consistent communication.
• Analytics: Track the performance of distributed content, including reach, engagement, and conversions.

SayPro Affiliate Marketing

• Partner Recruitment: Identify, recruit, and onboard new affiliate partners to expand SayPro’s reach.
• Campaign Management: Monitor affiliate performance and manage commission payouts.
• Content Creation: Provide affiliates with branded content, banners, and promotional materials.
• Analytics: Measure the effectiveness of affiliate campaigns and adjust strategies as needed.

SayPro Influencer Marketing

• Partner Selection: Identify and collaborate with influencers who align with SayPro’s brand values.
• Content Creation: Develop sponsored content and campaigns in partnership with influencers.
• Management: Oversee influencer activities, ensuring they adhere to campaign guidelines.
• Analytics: Track the reach, engagement, and ROI of influencer campaigns.

SayPro Video Marketing

• Production: Plan and produce promotional and educational videos that align with SayPro’s marketing goals.
• Distribution: Share videos across digital channels, including email, social media, and the SayPro website.
• Engagement: Monitor viewer interactions and feedback to assess video impact.
• Analytics: Analyze video performance metrics to inform future video marketing strategies.

SayPro Digital Advertising

• Ad Creation: Develop digital ads for display, search engines, and social media platforms.
• Targeting: Define and target specific audience segments to maximize ad effectiveness.
• Budget Management: Allocate and monitor ad spend to ensure optimal use of resources.
• Analytics: Track and report on ad performance, including impressions, clicks, and conversions.

SayPro Content Syndication

• Distribution: Syndicate SayPro content across multiple platforms and websites to increase reach.
• Partnerships: Establish and manage relationships with content syndication networks.
• Monitoring: Track the performance of syndicated content, including reach and engagement.
• Optimization: Adjust syndication strategies based on performance data to improve outcomes.

SayPro Email Newsletters

• Design: Create visually appealing and engaging newsletter templates.
• Content: Curate and develop content for newsletters to keep subscribers informed and engaged.
• Segmentation: Target newsletters to specific subscriber segments to enhance relevance.
• Analytics: Measure newsletter performance, including open rates, click-through rates, and engagement.

SayPro Digital Flyers

• Design: Design digital flyers for promotions, events, and campaigns.
• Distribution: Share digital flyers via email, social media, and SayPro’s website.
• Tracking: Monitor the engagement and response rates of digital flyers to assess effectiveness.

SayPro Online Ad Retargeting

• Setup: Implement retargeting ads to re-engage users who have previously interacted with SayPro’s brand.
• Ad Design: Create retargeting ads tailored to the interests and behaviors of retargeted audiences.
• Analytics: Track the performance of retargeting ads, including conversion rates and ROI.

SayPro eBooks and Whitepapers

• Creation: Develop in-depth eBooks and whitepapers to generate leads and provide valuable content to the audience.
• Distribution: Promote eBooks and whitepapers via email, social media, and download gates on SayPro’s website.
• Analytics: Track downloads, user engagement, and leads generated from eBooks and whitepapers.

SayPro Virtual Events

• Planning: Organize and manage virtual events such as conferences, workshops, and trade shows.
• Promotion: Promote virtual events through email invitations, social media, and other channels.
• Hosting: Oversee the technical aspects of virtual event hosting to ensure a smooth attendee experience.
• Follow-up: Send post-event surveys and thank-you messages to participants.
• Analytics: Measure virtual event success through attendance, engagement, and feedback.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
• 5+ years of experience in digital communications or marketing, with a proven track record in managing successful digital campaigns.
• Proficiency in digital marketing tools and platforms, including email marketing software, social media management tools, and analytics platforms.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication skills, both written and verbal.
• Creative thinking with a strong attention to detail.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of industry best practices and emerging trends in digital communications.

Application Process:

Interested candidates should submit their resume, a cover letter detailing their experience and suitability for the role, and any relevant portfolio examples of previous work to

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Overview New York Medical College (NYMC) is seeking a dynamic and experienced Director of Digital Communications to join the Office of Public Relations (PR). Reporting to the Vice President of Communications and Strategic Initiatives, this position is responsible for website management, social media, digital ads, apps, the campus map, and more. Leading NYMC’s digital marketing and communications presence, the director will work closely with all members of the PR team as well as all departments and schools. The Director will manage projects from conception through delivery, ensuring alignment with NYMC’s brand identity and strategic goals. This individual will serve as the primary point of contact for web coordinators across the campus to ensure the website reflects accurate and up-to-date information. With strategic and creative oversight of NYMC’s social media presence, the Director will develop compelling posts and work with communications professionals and student ambassadors from all schools to manage NYMC’s social media presence. This individual will be responsible for all NYMC’s digital ad campaigns as well as tracking results. Responsibilities Create and maintain accurate content and media assets utilizing Terminal Four, NYMC’s web content management system (CMS). Completing web edits and updates in a timely and accurate fashion. Utilize Site Improve to ensure that there are no errors or broken links. Ensure a consistent look and feel of the College website in adherence to the College style and branding guide while ensuring compliance with web accessibility standards. Work directly with the Touro University web development team to ensure proper website management is maintained. Provide oversight to NYMC web content contributors including conducting trainings, keeping them abreast of best practices and ensuring every section of the website adheres to publishing guidelines to preserve user experience design and safeguard website usability. Review and approve all edits made by web editors in a timely manner before they go live. Ensure all web content is up to date and accurate. Manage part-time web interns. Continuously monitor and managing website analytics and increase website SEO. Work with the Touro University web team to test, evaluate and correct findings, in CMS as assigned. Manage all digital software solutions including the campus calendar (Trumba), campus map (Campus 3d) strategic planning software (Cascade), social media management (Agorapulse), and the NYMC app (Shoutem). Oversee all social media channels and ensure that the College social media policy is followed. Create compelling social media content including reels, infographics, videos, and posts for all channels. Maintain a social media calendar to ensure a consistent variety of posts each day and collaborate with the entire PR team on content and posts. Review all social media posts across all channels to ensure proper branding and messaging are utilized. Respond to comments and questions and engage with social media followers. Manage student social media ambassador program. Provide training on social media best practices, review all content submissions, manage recruitment and payment, and approve all final posts. Identify digital advertising opportunities as appropriate to increase brand awareness and elevate the reputation of the College to specific audiences. Work with each school on their digital advertising strategy and budget. Oversee and manage all digital advertising and work with an outside vendor on campaigns. Keep detailed tracking reports on website statistics, social media posts, digital ad campaigns, app usage, and more. Provide a summary of digital communications activities and performance for an end-of-year report. Maintain a record of login credentials for (school/department/office) social media accounts that are associated with NYMC, and the accounts portray and promote the College in a way that is consistent with the institutional mission and reputation. Ensure proper maintenance of departmental repositories and shared files (network drives, Qualtrics, Box, etc.). Create and manage forms and surveys using Qualtrics. Monitor incoming content of campus communication channels and proactively seek out opportunities to effectively represent the institution’s academic programs, key activities, news, events, spotlights, campaigns and initiatives, and ensure that timely and accurate information is publicized. Stay abreast of industry best practices and continuously monitor higher education landscape by researching and gathering information on benchmark institutions’ digital media presence (social media, videos, advertisements and website) to keep up to date on the latest trends and propose ideas that will enhance NYMC’s brand. Conduct focus groups and surveys to assess outcomes. Other duties as assigned. Qualifications Education requirement: Bachelor’s or Master’s degree in communications, public relations, marketing, or related field required. Technical/computer skills: Exceptionally strong oral and written communications skills, specifically in copyediting and/or proofreading in print, web, video and social media. Experience in using social media as part of an organization required (a higher education institution preferred). Experience with a web content management system CMS, web improvement and web analytics is required. Experience with social media software such as Hootsuite or Agorapulse. Experience managing digital advertising strategy. Prior experience: 5+ managerial experience in digital communications; progressively responsible relevant experience including supervisory experience of a team. High-level understanding of and experience with communications strategy and branding, especially as it relates to higher education. Strong leadership background in an office setting and exceptional management skills to collaboratively work and foster teamwork, high motivation and commitment, with a demonstrated ability to lead projects and/or teams working towards a common objective. Strong understanding of digital media and ability to apply it to enhance existing and future communication initiatives. Strong organization skills, project management skills and time management skills, is a must with a proven ability to prioritize and deliver in a dynamic environment, managing multiple projects and responsibilities concurrently. Excellent problem-solving capabilities and experience thinking critically; a willingness to navigate ambiguous tasks, find suitable solutions and seek help/advice where appropriate. Proficiency to direct vendors, including printers, writers, photographers and multi-media teams. Strong collaboration skills and proactively seek, evaluate and share, information within a team-based/office environment. Ability to be creative and strategic with strong attention to detail. Interpersonal experience with high-level positions and/or member/customer service experience required with the ability to work effectively with various constituents across an organization. This position works regular business hours, but will be expected to work outside of these hours in cases of special events, crisis communications, emergencies, breaking news, etc. Internal Contacts: Administration, employees, faculty and students. External Contacts: TU communications and Web teams; vendors, including printers, writers, photographers, graphic designers, web designers/developers, media buyers, multimedia videographers and video production professionals teams, campus map vendor, College app vendor, external web-based solution teams. Minimum Salary USD $68,000.00/Yr.Maximum Salary USD $85,000.00/Yr. #J-18808-Ljbffr

Job Overview: The Digital Communications Manager at Say Pro is responsible for developing and executing comprehensive digital communication strategies across multiple platforms to engage our audience, promote our brand, and drive business growth. This role involves managing a wide range of digital communication channels, including email marketing, SMS, social media, webinars, direct messaging, chatbots, and more. The ideal candidate will have a deep understanding of digital marketing tactics, strong analytical skills, and the ability to lead a team in delivering impactful digital campaigns. Key Responsibilities: Say Pro Email Marketing Campaigns List Management: Organize and segment email lists for targeted communication to ensure relevant content reaches the appropriate audience. Template Design: Develop and maintain branded email templates that align with Say Pro’s visual identity. Campaign Management: Plan, schedule, and execute email campaigns, including promotional offers, newsletters, and updates. Personalization: Implement personalization tags to tailor emails to individual recipients based on their preferences and behaviors. A/B Testing: Conduct A/B testing to optimize subject lines, content, and design for maximum engagement. Analytics and Reporting: Monitor and analyze campaign performance metrics such as open rates, click-through rates, and conversions to inform future strategies. Compliance: Ensure all email marketing activities adhere to relevant regulations, including CAN-SPAM and GDPR. Say Pro SMS Marketing Message Creation: Craft concise, compelling SMS messages that effectively communicate key messages. Targeting: Segment the audience to deliver personalized and relevant SMS content. Scheduling: Set up and manage automated SMS campaigns, ensuring timely delivery. Analytics: Track and analyze SMS campaign performance, including delivery rates, response rates, and opt-out rates. Compliance: Ensure all SMS communications comply with regulations such as TCPA. Say Pro Push Notifications Setup: Configure and manage push notification services for mobile apps and websites to reach users effectively. Message Design: Create engaging, actionable notifications that encourage user interaction. Segmentation: Target specific user groups based on their behavior, location, or demographics. Timing: Schedule notifications to maximize user engagement. Analytics: Track the performance of push notifications, including open rates and user interactions. Say Pro Social Media Campaigns Content Creation: Develop and curate high-quality content, including graphics, videos, and text posts, to maintain an active social media presence. Scheduling: Plan and automate social media posts across various platforms. Engagement: Monitor social media channels for comments and messages, ensuring timely and appropriate responses. Advertising: Manage paid social media campaigns, including budget allocation, ad creation, and targeting. Analytics: Measure and report on social media engagement metrics and campaign performance. Say Pro Online Surveys and Polls Survey Design: Develop engaging surveys and polls to gather valuable feedback and insights. Distribution: Distribute surveys via email, social media, and website pop-ups to reach a broad audience. Data Collection: Collect and analyze survey responses to inform decision-making. Reporting: Generate reports summarizing survey findings and key insights. Say Pro Webinars Planning: Organize and schedule webinars, including selecting topics, speakers, and dates. Promotion: Promote webinars through email invitations, social media, and other channels. Hosting: Oversee the technical aspects of webinar hosting to ensure a smooth experience for attendees. Follow-up: Send post-webinar surveys and thank-you emails to participants. Analytics: Track webinar attendance, engagement, and feedback to evaluate success. Say Pro Direct Messaging (DM) Platform Selection: Choose appropriate platforms for direct messaging campaigns, such as Linked In, Facebook, or Instagram. Personalization: Customize messages to individual recipients for a personalized touch. Campaign Management: Plan and execute direct messaging campaigns to nurture leads and build relationships. Tracking: Monitor response rates and interactions to gauge the effectiveness of direct messaging efforts. Say Pro Chatbots Setup: Implement and configure chatbots on the Say Pro website and social media platforms. Design: Develop conversation flows and scripts to ensure a seamless user experience. Integration: Integrate chatbots with CRM and other systems to capture and manage leads. Monitoring: Track chatbot interactions and make adjustments as needed to improve performance. Say Pro Mobile App Notifications Setup: Configure push notifications within Say Pro’s mobile apps to engage users. Content Creation: Develop compelling notification messages and visuals that drive user action. Targeting: Segment users to deliver personalized notifications based on their preferences and behaviors. Analytics: Monitor the effectiveness of notifications, including engagement rates and user feedback. Say Pro Content Distribution Content Creation: Develop a variety of content types, including articles, blogs, and multimedia, to support marketing initiatives. Platform Management: Distribute content across multiple channels, including email, social media, and Say Pro’s website. Scheduling: Automate the posting and updating of content to ensure consistent communication. Analytics: Track the performance of distributed content, including reach, engagement, and conversions. Say Pro Affiliate Marketing Partner Recruitment: Identify, recruit, and onboard new affiliate partners to expand Say Pro’s reach. Campaign Management: Monitor affiliate performance and manage commission payouts. Content Creation: Provide affiliates with branded content, banners, and promotional materials. Analytics: Measure the effectiveness of affiliate campaigns and adjust strategies as needed. Say Pro Influencer Marketing Partner Selection: Identify and collaborate with influencers who align with Say Pro’s brand values. Content Creation: Develop sponsored content and campaigns in partnership with influencers. Management: Oversee influencer activities, ensuring they adhere to campaign guidelines. Analytics: Track the reach, engagement, and ROI of influencer campaigns. Say Pro Video Marketing Production: Plan and produce promotional and educational videos that align with Say Pro’s marketing goals. Distribution: Share videos across digital channels, including email, social media, and the Say Pro website. Engagement: Monitor viewer interactions and feedback to assess video impact. Analytics: Analyze video performance metrics to inform future video marketing strategies. Say Pro Digital Advertising Ad Creation: Develop digital ads for display, search engines, and social media platforms. Targeting: Define and target specific audience segments to maximize ad effectiveness. Budget Management: Allocate and monitor ad spend to ensure optimal use of resources. Analytics: Track and report on ad performance, including impressions, clicks, and conversions. Say Pro Content Syndication Distribution: Syndicate Say Pro content across multiple platforms and websites to increase reach. Partnerships: Establish and manage relationships with content syndication networks. Monitoring: Track the performance of syndicated content, including reach and engagement. Optimization: Adjust syndication strategies based on performance data to improve outcomes. Say Pro Email Newsletters Design: Create visually appealing and engaging newsletter templates. Content: Curate and develop content for newsletters to keep subscribers informed and engaged. Segmentation: Target newsletters to specific subscriber segments to enhance relevance. Analytics: Measure newsletter performance, including open rates, click-through rates, and engagement. Say Pro Digital Flyers Design: Design digital flyers for promotions, events, and campaigns. Distribution: Share digital flyers via email, social media, and Say Pro’s website. Tracking: Monitor the engagement and response rates of digital flyers to assess effectiveness. Say Pro Online Ad Retargeting Setup: Implement retargeting ads to re-engage users who have previously interacted with Say Pro’s brand. Ad Design: Create retargeting ads tailored to the interests and behaviors of retargeted audiences. Analytics: Track the performance of retargeting ads, including conversion rates and ROI. Say Pro e Books and Whitepapers Creation: Develop in-depth e Books and whitepapers to generate leads and provide valuable content to the audience. Distribution: Promote e Books and whitepapers via email, social media, and download gates on Say Pro’s website. Analytics: Track downloads, user engagement, and leads generated from e Books and whitepapers. Say Pro Virtual Events Planning: Organize and manage virtual events such as conferences, workshops, and trade shows. Promotion: Promote virtual events through email invitations, social media, and other channels. Hosting: Oversee the technical aspects of virtual event hosting to ensure a smooth attendee experience. Follow-up: Send post-event surveys and thank-you messages to participants. Analytics: Measure virtual event success through attendance, engagement, and feedback. Qualifications: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field. 5+ years of experience in digital communications or marketing, with a proven track record in managing successful digital campaigns. Proficiency in digital marketing tools and platforms, including email marketing software, social media management tools, and analytics platforms. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication skills, both written and verbal. Creative thinking with a strong attention to detail. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Knowledge of industry best practices and emerging trends in digital communications. Application Process: Interested candidates should submit their resume, a cover letter detailing their experience and suitability for the role, and any relevant portfolio examples of previous work to #J-18808-Ljbffr

Overview New York Medical College (NYMC) is seeking a dynamic and experienced Director of Digital Communications to join the Office of Public Relations (PR). Reporting to the Vice President of Communications and Strategic Initiatives, this position is responsible for website management, social media, digital ads, apps, the campus map, and more. Leading NYMC’s digital marketing and communications presence, the director will work closely with all members of the PR team as well as all departments and schools. The Director will manage projects from conception through delivery, ensuring alignment with NYMC’s brand identity and strategic goals. This individual will serve as the primary point of contact for web coordinators across the campus to ensure the website reflects accurate and up-to-date information. With strategic and creative oversight of NYMC’s social media presence, the Director will develop compelling posts and work with communications professionals and student ambassadors from all schools to manage NYMC’s social media presence. This individual will be responsible for all NYMC’s digital ad campaigns as well as tracking results. Responsibilities Create and maintain accurate content and media assets utilizing Terminal Four, NYMC’s web content management system (CMS). Completing web edits and updates in a timely and accurate fashion. Utilize Site Improve to ensure that there are no errors or broken links. Ensure a consistent look and feel of the College website in adherence to the College style and branding guide while ensuring compliance with web accessibility standards. Work directly with the Touro University web development team to ensure proper website management is maintained. Provide oversight to NYMC web content contributors including conducting trainings, keeping them abreast of best practices and ensuring every section of the website adheres to publishing guidelines to preserve user experience design and safeguard website usability. Review and approve all edits made by web editors in a timely manner before they go live. Ensure all web content is up to date and accurate. Manage part-time web interns. Continuously monitor and managing website analytics and increase website SEO. Work with the Touro University web team to test, evaluate and correct findings, in CMS as assigned. Manage all digital software solutions including the campus calendar (Trumba), campus map (Campus 3d) strategic planning software (Cascade), social media management (Agorapulse), and the NYMC app (Shoutem). Oversee all social media channels and ensure that the College social media policy is followed. Create compelling social media content including reels, infographics, videos, and posts for all channels. Maintain a social media calendar to ensure a consistent variety of posts each day and collaborate with the entire PR team on content and posts. Review all social media posts across all channels to ensure proper branding and messaging are utilized. Respond to comments and questions and engage with social media followers. Manage student social media ambassador program. Provide training on social media best practices, review all content submissions, manage recruitment and payment, and approve all final posts. Identify digital advertising opportunities as appropriate to increase brand awareness and elevate the reputation of the College to specific audiences. Work with each school on their digital advertising strategy and budget. Oversee and manage all digital advertising and work with an outside vendor on campaigns. Keep detailed tracking reports on website statistics, social media posts, digital ad campaigns, app usage, and more. Provide a summary of digital communications activities and performance for an end-of-year report. Maintain a record of login credentials for (school/department/office) social media accounts that are associated with NYMC, and the accounts portray and promote the College in a way that is consistent with the institutional mission and reputation. Ensure proper maintenance of departmental repositories and shared files (network drives, Qualtrics, Box, etc.). Create and manage forms and surveys using Qualtrics. Monitor incoming content of campus communication channels and proactively seek out opportunities to effectively represent the institution’s academic programs, key activities, news, events, spotlights, campaigns and initiatives, and ensure that timely and accurate information is publicized. Stay abreast of industry best practices and continuously monitor higher education landscape by researching and gathering information on benchmark institutions’ digital media presence (social media, videos, advertisements and website) to keep up to date on the latest trends and propose ideas that will enhance NYMC’s brand. Conduct focus groups and surveys to assess outcomes. Other duties as assigned. Qualifications Education requirement: Bachelor’s or Master’s degree in communications, public relations, marketing, or related field required. Technical/computer skills: Exceptionally strong oral and written communications skills, specifically in copyediting and/or proofreading in print, web, video and social media. Experience in using social media as part of an organization required (a higher education institution preferred). Experience with a web content management system CMS, web improvement and web analytics is required. Experience with social media software such as Hootsuite or Agorapulse. Experience managing digital advertising strategy. Prior experience: 5+ managerial experience in digital communications; progressively responsible relevant experience including supervisory experience of a team. High-level understanding of and experience with communications strategy and branding, especially as it relates to higher education. Strong leadership background in an office setting and exceptional management skills to collaboratively work and foster teamwork, high motivation and commitment, with a demonstrated ability to lead projects and/or teams working towards a common objective. Strong understanding of digital media and ability to apply it to enhance existing and future communication initiatives. Strong organization skills, project management skills and time management skills, is a must with a proven ability to prioritize and deliver in a dynamic environment, managing multiple projects and responsibilities concurrently. Excellent problem-solving capabilities and experience thinking critically; a willingness to navigate ambiguous tasks, find suitable solutions and seek help/advice where appropriate. Proficiency to direct vendors, including printers, writers, photographers and multi-media teams. Strong collaboration skills and proactively seek, evaluate and share, information within a team-based/office environment. Ability to be creative and strategic with strong attention to detail. Interpersonal experience with high-level positions and/or member/customer service experience required with the ability to work effectively with various constituents across an organization. This position works regular business hours, but will be expected to work outside of these hours in cases of special events, crisis communications, emergencies, breaking news, etc. Internal Contacts: Administration, employees, faculty and students. External Contacts: TU communications and Web teams; vendors, including printers, writers, photographers, graphic designers, web designers/developers, media buyers, multimedia videographers and video production professionals teams, campus map vendor, College app vendor, external web-based solution teams. Minimum Salary USD $68,000.00/Yr.Maximum Salary USD $85,000.00/Yr. #J-18808-Ljbffr

Digital Brand & Communications Manager / Specialist

Permanent

Westville

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To lead the development and execution of the Vector Logistics brand, advertising and sponsorship opportunities that enhance Vector Logistics’ internal and external engagement. The role is responsible for managing brand enhancement through various channels. The incumbent will work closely with HR, Customer Team, and Leadership to drive brand management and employee engagement, ensuring alignment with company objectives and values while optimizing internal resources and cost efficiency.

Key Responsibilities

Digital Content Strategy & Management
Develop and implement a comprehensive brand strategy aligned with company goals. Ensure consistency in messaging and brand identity across digital touchpoints. Drive the agreed positioning of the Vector Logistics brand to the market, in a way that focuses on our value proposition and ESG strategy. Support the brand to achieve its strategy and goals, understanding our customers and service offering. Present and deliver the agreed strategic marketing vision and direction to key business units and stakeholders in the business.

Internal Communications
Work closely with Employee Engagement & Comms Manager to develop engaging employee communication initiatives. Support the creation of digital newsletters, email campaigns, and other internal content with limited external design assistance. Enhance internal communication effectiveness through digital tools and platforms managed internally.

External Communications & Brand Visibility
Develop and execute digital campaigns to enhance employer branding and corporate reputation. Manage content for the company website, ensuring it is up to date. Work with Customer Team to craft and distribute external-facing content, including press releases and social media updates, with little to no external agency reliance. Monitor digital brand perception and ensure consistency in external communication using in-house resources.

Social Media and Digital Analytics and Reporting
Develop collateral for our social media channels. Track and analyze social media metrics.

Key Relationships

Internal: Employee Engagement & Communications Manager, HR Leadership and Business Partners, Senior Leadership Team, Employees across all levels.

External: Media partners and PR agencies (only when necessary), Digital marketing and content agencies (used sparingly for highly specialized work), Social media and technology partners.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience:
At least 10 years of experience in a brand and digital communications environment. Experience managing digital platforms, social media, and internal communication tools. Familiarity with the supply chain and logistics industry is advantageous. Experience in employer branding and employee engagement initiatives is advantageous.

Skills and Competencies:
Attention to detail
Creativity and innovation to drive in-house content creation.
Strategic thinking.
Strong communication skills (written and verbal).
Digital literacy and adaptability.
Project management and time management skills.
Strong brand development and management:
Drive the execution of the brand/marketing communications plan. Manage end to end process of brand development – L&A. Ensure that the overarching communication objectives and big ideas are understood to deliver an integrated plan across all channels and touch points. Drive the execution process and ensure approval process from a brand perspective is adhered to. Knowledge of Search Engine Optimization (SEO), digital analytics, and online engagement strategies. Proficiency in graphic design and multimedia content creation is highly advantageous. Strong interpersonal skills and ability to collaborate across teams. Excellent project management and organizational skills.

We look forward to hearing from you!

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