25 Department Manager jobs in South Africa

Multi Award Winning Nursery-Stodels is looking for a dynamic Department Manager - Nursery to head up the Department at our Ferndale Garden Centre. The position will report directly to the Branch Manager.

RESPONSIBILITIES:

• Managing the profitability of the department by monitoring sales, mark up, write offs, bottom line, expenses and stock losses
• Report analysis
• Ensuring that merchandising & displays are of a high standard
• Driving a high level of customer service
• Planning, overseeing and implementing promotions
• Weekly scorecards to be completed
• Weekly price comparisons and competitor visits to be concluded
• Effective stock management and optimize layout opportunities
• Management & development of staff

CRITERIA NEEDED:

• Minimum of 3 years retail experience at management level or level equivalent in exposure and or responsibility
• Nursery/Horticulture background advantage
• Excellent negotiation skills
• Proven leadership abilities and management staff
• Must be self motivated and assertive
• A successful track record in sales, profit management, stock management including purchase management, merchandise control, tactical and strategic planning
• Computer literate
• Must be organized, efficient, creative and assertive with strong communication skills

If you have not heard back from us after two weeks, please consider your application as unsuccessful.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have nursery / horticulture background?
• Do you have 3 years retail management experience?
• Do you have experience working in a Garden Nursery?
• Own vehicle and valid License?
• What are your salary requirements (CTC) Before deductions?

Work Location: In person

Do you speak fashion? We're hiring Let's Chat

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We're playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits

· Competitive base salary

· Local and Global career growth – progress your career across our 7 Brands

· 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre

· Wellness support 24/7 – mental health, relationships, family + more

· Discounts for you and your family - medical, travel, financial + more

· 13th Cheque

The Role

Floor Supervisor support the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for their Brand Department.

· Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation

· Coach the team to work together in your department in partnership with your Store Management team

· Share feedback with your Manager and team to grow your department performance

· Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results

· Embed customer excellence whilst growing Department results through clear planning and direction

· Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

· Step-up and support your management team in the wider day-today running of the store as required

It's more than a job. It's about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life's more fun when you're free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let's do good things together.

At Cotton On, we are focused on building a culture centered in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.

• Lead, mentor, and develop a team of accountants and support staff.
• Allocate tasks, track performance, and conduct regular performance reviews.
• Promote a culture of accountability, teamwork, and continuous improvement.

• Oversee the delivery of services including bookkeeping, financial reporting, tax preparation, and regulatory compliance.
• Act as a key contact for high-value clients, ensuring satisfaction and long-term retention.
• Review and approve client deliverables, ensuring accuracy, quality, and timeliness.

• Manage departmental workflows, resource allocation, and deadlines.
• Optimize systems and processes to improve efficiency and productivity.
• Ensure compliance with Company policies, accounting standards, and regulatory requirements.

• Support budgeting, forecasting, and financial planning efforts for the Company.
• Analyze department performance metrics and prepare relevant management reports.
• Contribute to strategic initiatives, including service development and client acquisition or retention strategies.

• Manage the use and adoption of accounting software and digital tools.
• Ensure data accuracy, integrity, and security across all platforms.

• Bachelors degree in Accounting, Finance, or a related field (SAIPA or equivalent professional qualification preferred).
• Minimum of 57 years of accounting experience , with at least 2 years in a leadership or managerial role .
• Strong technical knowledge of accounting principles, financial reporting, and tax regulations.
• Proficiency in accounting software (e.g., Xero, QuickBooks, Draftworx/CaseWare, Sage) and Microsoft Office Suite.
• Excellent leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience working within a professional services or public accounting firm.
• Strong client relationship management and interpersonal skills.
• Proven experience with change management and continuous process improvement initiatives.

Join WHECO – Creative Department Manager Opportunity

Are you a visionary creative professional with a passion for content creation, strong leadership skills, and a sharp eye for detail? Wheco is seeking a multi-disciplined Creative Manager to creatively lead campaigns and visual strategy through physical and digital mediums.

Key Responsibilities:

• Lead marketing campaigns within the Production and Marketing teams
• Develop creative concepts aligned to broader marketing strategies
• Lead creative outputs across photo, video, design, and social media.
• Create and maintain production schedules and manage project timelines
• Maintain quality assurance and ensure brand consistency across all outputs
• Recruit, guide, and inspire creative talent within the department

Minimum Requirements:

• Proven experience in art direction and creative leadership
• Strong conceptual development and campaign-thinking abilities
• Project management experience and strong organisational skills
• Knowledge of photo and video production (advantageous)
• Experience managing a team and leading cross-functional projects
• Relevant qualification in design, multimedia, marketing, or related field (advantageous)

Take the next step in your creative career with WHECO - where your vision shapes our brand.

Apply now

Purpose of the role

Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Customer Assistants. Support and assist the Head of department.

Main Responsibilities

• Lead and support a team of Customer Assistants.
• Be a player in the development of collective performance.
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Training and developing of staff members.

Profile

The successful candidate should have the following skills, experience and attributes:

• Minimum Matric or NQF4 Equivalent.
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical.
• Assertive and challenge status quo

We are looking to recruit a permanent Departmental Manager: Outbound to work within the Operations department. The role will be based at the United Pharmaceutical Distributor (UPD) in Lea Glen and will report to the Wholesale Operations Manager (Lea Glen).

Job Purpose:

• To manage the outbound activities, which includes order assembly, checking, dispatch and POD and the fleet, in a professional, effective and efficient manner to ensure an optimum customer service experience thus increasing company sales, minimizing cost and maximizing revenue

Job Objectives

• To ensure that orders are assembled and checked in line with operational SOP
• To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action and employee wellness.
• Ensure that POD's are returned as stipulated by SLA and updated
• To ensure that orders are dispatched, as per allocated routes, on time and in full To manage the reverse logistics process by ensuring that pick-ups are done as per SLA's
• To ensure that customer queries are authorized/rejected on a daily/weekly/monthly basis and that credit is passed where due
• Develop customer relationships in order to maximize the customer experience
• To ensure that individual and departmental operational and cost targets are met/adhered to
• Ensure that the outbound department comply with Good Wholesale and Distribution practice; adhered to UPD SOP's record, rectify and report errors to the Branch Manager
• To ensure that operational cost containment targets and stipulated cut-off time and deadlines are met and complied with.
• Management of the fleet end to end including but not limited to keeping detailed service records, accident reports and insurance claims etc.

Job related knowledge and skills:

• Excellent communications skills and telephone etiquette
• Good Knowledge of warehouse operational procedures.
• Knowledge of industrial relation management
• Knowledge of Pharmaceutical industry
• Knowledge of GWP
• Knowledge of HR Processes and Procedures
• Computer skills with Advanced Excel Skill level (Required)
• Conflict and Dispute management skills
• Communications skills
• Problem management skills
• Finance skills

Competencies required:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Planning, Trending and Analyzing
• Following Instructions and Procedures
• Working with People
• Persuading and Influencing

Job Purpose:

• To manage the outbound activities, which includes order assembly, checking, dispatch and POD and the fleet, in a professional, effective and efficient manner to ensure an optimum customer service experience thus increasing company sales, minimizing cost and maximizing revenue

Job Objectives

• To ensure that orders are assembled and checked in line with operational SOP
• To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action and employee wellness.
• Ensure that POD's are returned as stipulated by SLA and updated
• To ensure that orders are dispatched, as per allocated routes, on time and in full To manage the reverse logistics process by ensuring that pick-ups are done as per SLA's
• To ensure that customer queries are authorized/rejected on a daily/weekly/monthly basis and that credit is passed where due
• Develop customer relationships in order to maximize the customer experience
• To ensure that individual and departmental operational and cost targets are met/adhered to
• Ensure that the outbound department comply with Good Wholesale and Distribution practice; adhered to UPD SOP's record, rectify and report errors to the Branch Manager
• To ensure that operational cost containment targets and stipulated cut-off time and deadlines are met and complied with.
• Management of the fleet end to end including but not limited to keeping detailed service records, accident reports and insurance claims etc.

Job related knowledge and skills:

• Excellent communications skills and telephone etiquette
• Good Knowledge of warehouse operational procedures.
• Knowledge of industrial relation management
• Knowledge of Pharmaceutical industry
• Knowledge of GWP
• Knowledge of HR Processes and Procedures
• Computer skills with Advanced Excel Skill level (Required)
• Conflict and Dispute management skills
• Communications skills
• Problem management skills
• Finance skills

Competencies required:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Planning, Trending and Analyzing
• Following Instructions and Procedures
• Working with People
• Persuading and Influencing

Qualification & Experience:

• Essential
  : Matric
• Degree/diploma in Warehousing / Transport & Logistics/ Distribution
• Essential
  : 3 Years' experience in order assembly, checking and dispatch
• 3 Years Industrial relationship management (desirable)
• 3 Years POD management experience

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful

Listing reference:

Listing status: Online

Apply by: 21 October 2025

Position summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a permanent Departmental Manager: Outbound to work within the Operations department. The role will be based at the United Pharmaceutical Distributor (UPD) in Lea Glen and will report to the Wholesale Operations Manager (Lea Glen).

Job description

Job Purpose:

• To manage the outbound activities, which includes order assembly, checking, dispatch and POD and the fleet, in a professional, effective and efficient manner to ensure an optimum customer service experience thus increasing company sales, minimizing cost and maximizing revenue

Job Objectives

• To ensure that orders are assembled and checked in line with operational SOP
• To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action and employee wellness.
• Ensure that POD's are returned as stipulated by SLA and updated
• To ensure that orders are dispatched, as per allocated routes, on time and in full To manage the reverse logistics process by ensuring that pick-ups are done as per SLA's
• To ensure that customer queries are authorized/rejected on a daily/weekly/monthly basis and that credit is passed where due
• Develop customer relationships in order to maximize the customer experience
• To ensure that individual and departmental operational and cost targets are met/adhered to
• Ensure that the outbound department comply with Good Wholesale and Distribution practice; adhered to UPD SOP's record, rectify and report errors to the Branch Manager
• To ensure that operational cost containment targets and stipulated cut-off time and deadlines are met and complied with.
• Management of the fleet end to end including but not limited to keeping detailed service records, accident reports and insurance claims etc.

Job related knowledge and skills:

• Excellent communications skills and telephone etiquette
• Good Knowledge of warehouse operational procedures.
• Knowledge of industrial relation management
• Knowledge of Pharmaceutical industry
• Knowledge of GWP
• Knowledge of HR Processes and Procedures
• Computer skills with Advanced Excel Skill level (Required)
• Conflict and Dispute management skills
• Communications skills
• Problem management skills
• Finance skills

Competencies required:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Planning, Trending and Analyzing
• Following Instructions and Procedures
• Working with People
• Persuading and Influencing

Minimum requirements

Qualification & Experience:

• Essential: Matric
• Degree/diploma in Warehousing / Transport & Logistics/ Distribution
• Essential: 3 Years' experience in order assembly, checking and dispatch
• 3 Years Industrial relationship management (desirable)
• 3 Years POD management experience

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful

Listing reference: woolw_

Listing status: Online

Apply by: 24 October 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Stores and Inventory

Location: Goodwood

Contract: Permanent

EE position: No

Introduction

MAIN PURPOSE To attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store.

Job description

KEY OUTCOMES

• Provide exceptional customer service to internal and external customers
• Recruit, select, manage and develop people to meet competence requirements
• Participate in team to ensure achievement of department and store goals
• Manage implementation and integration of new initiatives to achieve project goals
• Participate in general store operational duties
• Supervise and coach staff to meet competence requirements
• Job specific responsibilities as per Job Profile (dependant on position)

KEY COMPETENCIES

• Passion for the Customer – establish lifelong relationships with our customers
• Passion for Retail and Selling
• Living the Brand': Personal leadership and attitude to work i.e. 'the difference'
• Versatile communication skills
• Proven team leadership skills
• Action and results orientated
• Assertive and proactive
• Problem solving and decision making skills
• Computer Literacy skills
• Commercial acumen and numeracy
• Attention to detail
• Creative and innovative and keeps up to date on retail trends

Minimum requirements

• Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
• Retail and or Business Management Diploma would be advantages
• 2-5 years role experience as a Foods Department Manager in Retail
• Retail experience highly advantages
• Team Management would be advantages
• Leadership and Management experience would be advantageous
• Ability to work shifts that meet operational requirements

Purpose of the role

Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Sales Consultants. Support and assist the Head of department.

Main Responsibilities

• Lead and support a team of sales consultants.
• Be a player in the development of collective performance.
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Ensuring all stock is priced and displayed correctly.
• Training and developing of staff members.

Profile

The successful candidate should have the following skills, experience and attributes:

• Grade 12 or NQF 4 equivalent.
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical.
• Assertive and challenge status quo.