153 Delivery Manager jobs in South Africa

Clover is currently recruiting a Delivery Manager. The successful candidate will be responsible for ensuring that there is efficient and cost-effective distribution of product in accordance with customer requirements . This exciting opportunity is based at the Clover Atlas branch and the successful candidate will be reporting to the Delivery Services Manager.

• National Diploma
• Relevant experience in applying job related concepts, techniques and processes at the required level
• Experience in working with senior management
• Business English: Fluent
• Code 10 motor vehicle license
• Travel off-site/overnight stay
• Work shifts/weekends/public holidays

Ensure effective deliveries and cost control

• Schedule deliveries according to nominated delivery days
• Manage and control departmental own fixed cost in terms of overtime, running cost and crates
• Manage site and area responsibility in terms of safety
• Ensure that deliveries are executed according to standard operating procedures
• Ensure vehicle inspections are conducted

Perform administrative duties

• Conduct daily debriefing of delivery team
• Maintain and manage driver ledger balances and deadlines
• Investigate rejected driver claims
• Maintain mixed temperature report
• Manage fuel usage on vehicle and reconcile fuel storage

Manage customer relations

• Conduct trade visits and submit reports
• Manage and control customer uplifts
• Attend to customer queries and complaints
• Liaison between Call Centre and Danone

Manage staff

• Set KPA's of team members and manage performance
• Maintain discipline of team (Execute company disciplinary procedures)
• Plan and manage leave
• Manage training and development of subordinates
• Manage driver violations as per Onboard Computer Report (OBC report)

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 10H00 - 18H30 SAST

Job Summary:

The Delivery Manager oversees a portfolio of Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard. This is a leadership role within the Delivery function, responsible for governance, strategic alignment, and portfolio oversight.

The role requires someone with deep delivery expertise who can balance operational rigour with client-centric outcomes. The Delivery Manager drives consistency, fosters collaboration across teams, and ensures that delivery excellence scales with the business. They also provide coaching and guidance to Project Managers, empowering them to grow while maintaining accountability for portfolio-level outcomes.

Key Responsibilities:

Portfolio & Delivery Oversight

• Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects
• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges, supporting Project Managers in resolution
• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership

Strategic & Financial Management

• Drive strategic alignment between delivery, client expectations, and business objectives
• Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio
• Ensure portfolio delivery supports broader organisational strategy and growth objectives

Team Leadership & Development

• Provide coaching and mentorship to Project Managers, building their capability and leadership presence
• Support Project Managers in professional growth, performance development, and delivery excellence
• Foster a culture of accountability, collaboration, and continuous improvement
• Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.

Cross-Functional Collaboration

• Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction
• Act as a trusted partner in client engagements, supporting relationship-building and expectation management
• Champion continuous improvement in delivery practices, tools, and systems

Innovation & Continuous Improvement

• Advocate for innovation in delivery models, processes, and methodologies
• Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
• Identify and mitigate systemic delivery risks while implementing best practices across teams

What does success look like?

• Within 3 months: Establishes strong working relationships with Project Managers and implements clear reporting cadence on delivery health
• Within 6 months: Portfolio-level delivery outcomes consistently meet agreed client and business standards (scope, time, budget, quality)
• Within 9 months: Measurable improvements in client satisfaction and cross-functional alignment are evident
• Within 12 months: 80%+ of direct reports meet or exceed their individual delivery performance objectives
• Beyond 12 months: Recognised as a trusted delivery leader who enables scale, improves client relationships, and strengthens delivery culture across the organisation

Requirements

Experience and Qualifications

• 7-10 years' experience in project or programme management, including 3+ years in a leadership role
• Proven track record of leading teams of Project Managers and delivering complex, multi-workstream projects
• Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
• Experience in client-facing consultancy, communication, and executive stakeholder management
• Financial management capability, including forecasting, utilisation monitoring, and budget oversight

• Proficiency with delivery/project management tools (e.g., Kantata, Jira, , Asana)

• Experience in digital, media, or creative delivery environments (preferred)

Skills and Competencies

• Delivery governance and portfolio oversight
• Financial and resource management with strategic forecasting ability
• Executive-level communication and client engagement skills
• Strong cross-functional collaboration and influence
• Coaching, mentoring, and leadership presence to grow Project Managers
• Problem-solving and risk mitigation in complex delivery contexts
• Systems thinking and change advocacy, driving continuous improvement
• Growth mindset and innovation in delivery practices

Benefits

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance:
We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork:
We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation:
We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity:
We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony. 

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 10H00 - 18H30 SAST

Job Summary:

The Delivery Manager oversees a portfolio of Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard. This is a leadership role within the Delivery function, responsible for governance, strategic alignment, and portfolio oversight.

The role requires someone with deep delivery expertise who can balance operational rigour with client-centric outcomes. The Delivery Manager drives consistency, fosters collaboration across teams, and ensures that delivery excellence scales with the business. They also provide coaching and guidance to Project Managers, empowering them to grow while maintaining accountability for portfolio-level outcomes.

Key Responsibilities:

Portfolio & Delivery Oversight

• Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects
• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges, supporting Project Managers in resolution
• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership

Strategic & Financial Management

• Drive strategic alignment between delivery, client expectations, and business objectives
• Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio
• Ensure portfolio delivery supports broader organisational strategy and growth objectives

Team Leadership & Development

• Provide coaching and mentorship to Project Managers, building their capability and leadership presence
• Support Project Managers in professional growth, performance development, and delivery excellence
• Foster a culture of accountability, collaboration, and continuous improvement
• Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.

Cross-Functional Collaboration

• Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction
• Act as a trusted partner in client engagements, supporting relationship-building and expectation management
• Champion continuous improvement in delivery practices, tools, and systems

Innovation & Continuous Improvement

• Advocate for innovation in delivery models, processes, and methodologies
• Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
• Identify and mitigate systemic delivery risks while implementing best practices across teams

What does success look like?

• Within 3 months: Establishes strong working relationships with Project Managers and implements clear reporting cadence on delivery health
• Within 6 months: Portfolio-level delivery outcomes consistently meet agreed client and business standards (scope, time, budget, quality)
• Within 9 months: Measurable improvements in client satisfaction and cross-functional alignment are evident
• Within 12 months: 80%+ of direct reports meet or exceed their individual delivery performance objectives
• Beyond 12 months: Recognised as a trusted delivery leader who enables scale, improves client relationships, and strengthens delivery culture across the organisation

Experience and Qualifications

• 7–10 years' experience in project or programme management, including 3+ years in a leadership role
• Proven track record of leading teams of Project Managers and delivering complex, multi-workstream projects
• Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
• Experience in client-facing consultancy, communication, and executive stakeholder management
• Financial management capability, including forecasting, utilisation monitoring, and budget oversight

• Proficiency with delivery/project management tools (e.g., Kantata, Jira, , Asana)

• Experience in digital, media, or creative delivery environments (preferred)

Skills and Competencies

• Delivery governance and portfolio oversight
• Financial and resource management with strategic forecasting ability
• Executive-level communication and client engagement skills
• Strong cross-functional collaboration and influence
• Coaching, mentoring, and leadership presence to grow Project Managers
• Problem-solving and risk mitigation in complex delivery contexts
• Systems thinking and change advocacy, driving continuous improvement
• Growth mindset and innovation in delivery practices

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

Job Title:
Delivery Manager

Location:
Johannesburg

Contract type:
full time permanent employee

This is a Hybrid role

About Zensar:

At Zensar, we transform businesses through technology. We partner with our global teams and global clients to deliver innovative IT solutions that drive success.

What You'll Do:

• Lead end-to-end delivery of multiple IT projects, ensuring timelines, quality, and budget.
• Manage cross-functional teams and act as the main point of contact for clients.
• Proactively identify and mitigate risks, driving smooth project execution.
• Foster continuous improvement and adopt best practices across teams.

What We're Looking For:

• 8+ years in IT delivery/project/program management.
• Strong client-facing, leadership, and communication skills.
• Experience with Agile, Scrum, and Waterfall methodologies.
• Proven ability to manage complex projects and drive results.

Why Zensar?

• Work with global clients on exciting digital transformation projects.
• Collaborative, inclusive, and growth-focused culture.
• Continuous learning, recognition, and career advancement opportunities.

Ready to lead delivery excellence?
Apply now and be part of Zensar's transformation journey

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 10H00 - 18H30 SAST

Reports to: Head of Delivery

Job Summary:

The Delivery Manager oversees a portfolio of Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard. This is a leadership role within the Delivery function, responsible for governance, strategic alignment, and portfolio oversight.

The role requires someone with deep delivery expertise who can balance operational rigour with client-centric outcomes. The Delivery Manager drives consistency, fosters collaboration across teams, and ensures that delivery excellence scales with the business. They also provide coaching and guidance to Project Managers, empowering them to grow while maintaining accountability for portfolio-level outcomes.

Key Responsibilities:

• Portfolio & Delivery Oversight

• Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects

• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges, supporting Project Managers in resolution

• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership

• Strategic & Financial Management

• Drive strategic alignment between delivery, client expectations, and business objectives

• Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio

• Ensure portfolio delivery supports broader organisational strategy and growth objectives

• Team Leadership & Development

• Provide coaching and mentorship to Project Managers, building their capability and leadership presence

• Support Project Managers in professional growth, performance development, and delivery excellence
• Foster a culture of accountability, collaboration, and continuous improvement

• Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.

• Cross-Functional Collaboration

• Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction

• Act as a trusted partner in client engagements, supporting relationship-building and expectation management

• Champion continuous improvement in delivery practices, tools, and systems

• Innovation & Continuous Improvement

• Advocate for innovation in delivery models, processes, and methodologies

• Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
• Identify and mitigate systemic delivery risks while implementing best practices across teams

What does success look like:

• Within 3 months: Establishes strong working relationships with Project Managers and implements clear reporting cadence on delivery health
• Within 6 months: Portfolio-level delivery outcomes consistently meet agreed client and business standards (scope, time, budget, quality)
• Within 9 months: Measurable improvements in client satisfaction and cross-functional alignment are evident
• Within 12 months: 80%+ of direct reports meet or exceed their individual delivery performance objectives
• Beyond 12 months: Recognised as a trusted delivery leader who enables scale, improves client relationships, and strengthens delivery culture across the organisation

Experience and Qualifications

• 7–10 years' experience in project or programme management, including 3+ years in a leadership role
• Proven track record of leading teams of Project Managers and delivering complex, multi-workstream project
• Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
• Experience in client-facing consultancy, communication, and executive stakeholder management
• Financial management capability, including forecasting, utilisation monitoring, and budget oversight
• Proficiency with delivery/project management tools (e.g., Kantata, Jira, , Asana)
• Experience in digital, media, or creative delivery environments (preferred)

Skills and Competencies

• Delivery governance and portfolio oversight
• Financial and resource management with strategic forecasting ability
• Executive-level communication and client engagement skills
• Strong cross-functional collaboration and influence
• Coaching, mentoring, and leadership presence to grow Project Managers
• Problem-solving and risk mitigation in complex delivery contexts
• Systems thinking and change advocacy, driving continuous improvement
• Growth mindset and innovation in delivery practices

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony. 

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

About the Role

The Delivery Manager is a pivotal, highly technical leadership role responsible for the successful, end-to-end delivery of multiple software projects. The ideal candidate will have a strong background in software development, business analysis, or IT project management and will have successfully transitioned into a leadership position. You will oversee multidisciplinary teams, manage client relationships, and ensure project profitability while championing quality and continuous improvement.

Key Responsibilities

Delivery and Project Oversight:

• Manage the full software development lifecycle, from project initiation and analysis to deployment and maintenance.
• Oversee several teams composed of technical professionals with varying levels of experience.
• Ensure quality delivery of solutions, adherence to Agile methodologies, and delivery within budget.
• Drive continuous integration, automation of the software development lifecycle, and source control management.

Consultative Support & Strategic Partnerships:

• Act as a consultative partner, providing expert guidance to the sales team and client account managers throughout the sales and project lifecycle.
• Collaborate closely with the sales team to manage the sales pipeline, develop new business opportunities, and assist with technical proposals and collateral.
• Serve as a technical expert during key client engagements, collaborating with account managers to build trust and strengthen relationships.
• Provide strategic guidance on solution design, ensuring it aligns with technical feasibility and business goals.

Team Leadership and Mentorship:

• Own and mentor teams of developers, analysts, designers, and testers.
• Provide career guidance and professional development training to team members with diverse skill sets.
• Foster a collaborative and high-performing environment, ensuring teams have the necessary means and support to succeed.

Financial and Operational Management:

• Oversee project budgets, manage costs, report, and ensure project profitability.
• Allocate projects and team members based on skills, capacity, and project requirements.
• Manage the provisioning of software development tools and platforms, such as JIRA and GitHub.

What You Bring

• A minimum of 6 years of professional experience in a relevant field.
• Proven professional background in a technical field such as IT Project Management, Business Consulting, or Senior Software Development.
• Extensive experience in a leadership role, such as a Delivery Manager, Development Manager, or Senior Team Lead.
• Strong knowledge of Agile project delivery methodology and modern software development practices.
• Experience managing multi-disciplinary teams and a solid understanding of the roles of BAs, UX Designers, Developers, QAs, and Data Scientists.
• Demonstrated ability to manage complex client relationships and drive business growth.
• Experience with managing budgets, resource allocation, and project profitability.
• Excellent communication, leadership, and problem-solving skills.
• A passion for mentorship and a track record of developing talent.

Why Join Us

• Play a key role in driving new business growth for a global tech leader
• Work in a fast-paced, innovation-first environment with international reach
• Build impactful relationships across industries and sectors
• Join a diverse, talented team committed to excellence and delivery

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 10H00 - 18H30 SAST

Reports to: Head of Delivery

Job Summary:

The Delivery Manager oversees a portfolio of Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard. This is a leadership role within the Delivery function, responsible for governance, strategic alignment, and portfolio oversight.

The role requires someone with deep delivery expertise who can balance operational rigour with client-centric outcomes. The Delivery Manager drives consistency, fosters collaboration across teams, and ensures that delivery excellence scales with the business. They also provide coaching and guidance to Project Managers, empowering them to grow while maintaining accountability for portfolio-level outcomes.

Key Responsibilities:

• Portfolio & Delivery Oversight

• Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects

• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges, supporting Project Managers in resolution

• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership

• Strategic & Financial Management

• Drive strategic alignment between delivery, client expectations, and business objectives

• Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio

• Ensure portfolio delivery supports broader organisational strategy and growth objectives

• Team Leadership & Development

• Provide coaching and mentorship to Project Managers, building their capability and leadership presence

• Support Project Managers in professional growth, performance development, and delivery excellence
• Foster a culture of accountability, collaboration, and continuous improvement

• Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.

• Cross-Functional Collaboration

• Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction

• Act as a trusted partner in client engagements, supporting relationship-building and expectation management

• Champion continuous improvement in delivery practices, tools, and systems

• Innovation & Continuous Improvement

• Advocate for innovation in delivery models, processes, and methodologies

• Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
• Identify and mitigate systemic delivery risks while implementing best practices across teams

What does success look like:

• Within 3 months:
  Establishes strong working relationships with Project Managers and implements clear reporting cadence on delivery health
• Within 6 months:
  Portfolio-level delivery outcomes consistently meet agreed client and business standards (scope, time, budget, quality)
• Within 9 months:
  Measurable improvements in client satisfaction and cross-functional alignment are evident
• Within 12 months:
  80%+ of direct reports meet or exceed their individual delivery performance objectives
• Beyond 12 months:
  Recognised as a trusted delivery leader who enables scale, improves client relationships, and strengthens delivery culture across the organisation

Requirements

Experience and Qualifications

• 7-10 years' experience in project or programme management, including 3+ years in a leadership role
• Proven track record of leading teams of Project Managers and delivering complex, multi-workstream project
• Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
• Experience in client-facing consultancy, communication, and executive stakeholder management
• Financial management capability, including forecasting, utilisation monitoring, and budget oversight
• Proficiency with delivery/project management tools (e.g., Kantata, Jira, , Asana)
• Experience in digital, media, or creative delivery environments (preferred)

Skills and Competencies

• Delivery governance and portfolio oversight
• Financial and resource management with strategic forecasting ability
• Executive-level communication and client engagement skills
• Strong cross-functional collaboration and influence
• Coaching, mentoring, and leadership presence to grow Project Managers
• Problem-solving and risk mitigation in complex delivery contexts
• Systems thinking and change advocacy, driving continuous improvement
• Growth mindset and innovation in delivery practices

Benefits

About OES
OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance:
We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork:
We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation:
We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity
: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony. 

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

At KingMakers, we're not here to follow the industry, we're here to define it. 

We are a proudly homegrown African company, building the future of sports and iGaming entertainment across the continent. Since our launch in 2018, we've created platforms that connect millions of fans to the excitement they love through our leading brands, BetKing and SuperSportBet. 

From Nigeria to South Africa, we've rapidly grown into a powerhouse, recognized for raising standards, pushing boundaries, and shaping what's next in our industry. Our vision is bold: to be the home where Africa plays. 

Collaboration, innovation, and fearless execution define our culture. Every decision is purposeful, every interaction impactful, and every product designed to serve our players and partners with excellence. 

We think bigger, move faster, and never settle for average. If you're ready to build with us, challenge convention, and make your mark, there's no better time to join KingMakers.

Role Overview

We are looking for a DevOps Delivery Manager to join our growing DevOps team. This is not a purely technical role; we already have strong technical leaders and engineers in the team. Instead, your mission will be to provide organization, clarity, and visibility: ensuring that priorities are clear, communication flows smoothly, and delivery is efficient.

You will act as the face of the DevOps team within the company, bridging business stakeholders and technical experts, balancing day-to-day operations with long-term technical projects. Over time, this role is designed to evolve into a people manager position, so strong leadership potential is key. 

Requirements

What You Will Be Doing

• Prioritization & Planning: Work with business stakeholders and technical leads to align priorities between business-as-usual activities and strategic technical initiatives.

• Team Organization: Facilitate sprint planning, backlog management, and delivery tracking, ensuring the team remains focused and efficient.

• Communication & Visibility: Act as the main point of contact between DevOps and other departments, clearly articulating priorities, progress, and challenges.

• Delivery Management: Ensure smooth execution of projects, keeping an eye on timelines, risks, and dependencies.

• Support Incident Response: Help coordinate communication and escalation during critical incidents (with technical leads owning the resolution).

• Promote Best Practices: Champion agile/DevOps ways of working, helping the team continuously improve collaboration and delivery processes.

• Leadership Growth: Develop natural leadership skills with the view of progressing into a formal management role.

What You Need for This Role

• Proven experience in delivery management, project management, or Scrum Master roles within technical environments (DevOps, Infrastructure, or Software Development).

• Excellent organization and prioritization skills, able to manage multiple streams of work and balance BAU with technical projects.

• Strong communication and stakeholder management skills — able to translate technical updates into clear business language.

• Experience with Agile/Scrum/Kanban frameworks and backlog management tools (e.g., Jira, Azure DevOps).

• Ability to foster a collaborative environment where engineers can focus on solving complex problems.

• Natural leadership potential — proactive, approachable, and able to inspire trust.

• Bonus: familiarity with DevOps concepts (CI/CD, cloud infrastructure, monitoring) is helpful, but deep technical expertise is not required

Why This Role is Unique

• You'll be the voice and face of the DevOps team, giving visibility and alignment across the business.

• You'll work closely with some of the strongest technical engineers in the company, learning from them while enabling their success.

• You'll help shape how we deliver infrastructure and platform projects that support millions of users.

• This is a career growth opportunity for people management within one of the most critical teams in the company

How you do it - Expectations for fulfilling your role:

At KingMakers, culture isn't just a set of words on a wall, it's how we show up, how we work, and how we grow. That's why we created Our CROWNS: six bold, clear and actionable values that guide how we make decisions, collaborate, and raise the bar for ourselves and each other.

Customer First

We build with and for our customers. Whether internal or external, we care deeply about what drives them and always strive to deliver real, meaningful value.

Raise the Bar

We take initiative, take ownership, and never settle. We're not here to show off, we're here to make an impact, raise standards, and push for better every time.

Operate with Candor

We build trust through openness and honesty. We speak clearly, listen actively, and make space for others to be part of the conversation. Truth with kindness, always.

We Build Together

We collaborate across teams, support one another, and leave our egos aside. We succeed as a team, lifting each other up and sharing the load.

No Hesitation, Never Reckless

We move boldly and responsibly. We take smart risks, speak up, and try new things, with the courage to own the outcome and the clarity to avoid chaos.

Speed & Iteration

We act fast, learn fast, and improve fast. We cut through the noise, act, and adapt quickly. Progress beats perfection.

Benefits

At KingMakers, your work doesn't just power platforms, it shapes a movement. Here's what you can expect:

• Global Impact
  : Build systems that redefine how millions engage with sports and entertainment
• International Collaboration
  : Work with top talent from across the world in a dynamic and inclusive culture
• Personal Growth
  : Take on exciting challenges that help you level up as an engineer and leader
• Innovation First
  : Join a team that celebrates creativity, diversity of thought, and continuous learning

Purpose of role

Provides strategic leadership and operational oversight of IT service delivery, support services, and project execution to ensure reliable, compliant, and user-focused technology operations across all mining sites. The role leads the integration of digital workplace technologies, on-site support, and modern collaboration tools to enable seamless business continuity. Through a strong site presence and engagement with end-users, it builds trust and drives adoption of secure and efficient digital solutions. By embedding ITIL/COBIT frameworks, maintaining governance and regulatory compliance, and applying structured project management practices, the position ensures consistent, high-quality service delivery and successful implementation of technology initiatives that enhance operational efficiency and align with business objectives.

Role Context

• Service Delivery Management – Oversee the lifecycle of IT services through ITIL principles, ensuring stability, resilience, and continuous improvement.
• Site Support & Engagement – Maintain strong IT presence across mining sites with daily desk visits, fast resolution of issues, and proactive user feedback collection.
• Governance & Compliance – Ensure adherence to mining safety, environmental, ISO, and data regulations, with transparent reporting and audit readiness.
• Project & Portfolio Delivery – Lead IT projects that enhance digital collaboration, automation, and operational efficiency, ensuring alignment with business needs.
• Stakeholder & Team Leadership – Build relationships with executives, operations, and site staff while fostering a customer-focused, accountable IT support culture.
• Vendor & Contract Management – Oversee relationships with IT vendors and service providers, ensuring service levels, contracts, and costs are effectively managed.
• Budget & Resource Management – Develop and manage budgets for IT service delivery, ensuring cost efficiency and alignment with business priorities.
• Change & Incident Management – Lead structured processes for incidents, problems, and change requests, minimizing business disruption.
• Risk & Security Oversight – Work closely with cybersecurity and compliance teams to mitigate risks, protect company data, and ensure resilience against threats.
• Reporting & Performance Monitoring – Track KPIs such as uptime, response times, resolution rates, and customer satisfaction, providing clear reporting to leadership.
• Continuous Improvement & Innovation – Identify opportunities for process automation, new tools, and technology adoption that improve efficiency and user experience.
• Training & Knowledge Sharing – Ensure IT teams and end-users are upskilled on collaboration tools, digital workplace practices, and new technologies.
• Business Continuity & Disaster Recovery – Support the planning and testing of disaster recovery and business continuity strategies to maintain operational resilience.

Qualifications

• Bachelor's degree in information technology, Computer Science, Information Systems, or a related field (essential).
• Postgraduate qualification in IT management, Business Administration, or Project Management (advantageous).
• ITIL Certification (v3 or v4 Foundation or higher – essential).
• COBIT Certification (advantageous).
• Project Management certification such as PMP, PRINCE2, or equivalent (advantageous).
• Microsoft Certified (M365 / Azure) or similar digital workplace certifications (advantageous).
• ISO/IEC 2000 or ISO 27001 knowledge/certification (advantageous).

Job Specific experience

• Proven track record of leading IT projects and driving adoption of new technologies.
• Minimum 10 years' experience in IT service delivery, with at least 5-7 years in a management role for technology services.

Inherent requirements

Must be medically fit

Closing Date

04 November 2025