156 Data Support jobs in South Africa

Job Title: Junior Broadband/Data Support Engineer

Job Summary:
As a Broadband/Data support engineer, you will be responsible for providing technical assistance and troubleshooting to customers who use our broadband and data products and services. You will also be involved in installing, configuring, and maintaining broadband and data systems and devices, such as routers, modems, switches, and cables.

Job Duties:

• Respond to customer inquiries and requests via phone, email, or ticketing system.
• Diagnose and resolve technical issues related to broadband and data systems, devices, applications, and network connectivity.
• Provide guidance and training to customers on how to use our broadband and data products and services effectively.
• Install, configure, and update broadband and data systems and devices according to customer specifications and requirements.
• Perform quality assurance tests and monitor system performance and availability.
• Document and report technical issues, solutions, and feedback to the relevant teams.
• Collaborate with other engineers and technicians to ensure customer satisfaction and service quality.

• Stay updated on the latest trends and developments in broadband and data technology and industry standards

• Job Goals:

• To provide timely, accurate, and professional support to our customers who use our broadband/data products and services.
• To ensure the optimal performance, reliability, and security of our broadband/data systems and devices
• To contribute to the improvement and innovation of our broadband/data products and services

Job Title: Junior VOIP Support Engineer

Job Summary:
As a VOIP support engineer, you will be responsible for providing technical assistance and troubleshooting to customers who use our VOIP products and services. You will also be involved in installing, configuring, and maintaining VOIP systems and devices, as well as performing quality assurance tests and resolving issues.

Job Duties:

• Respond to customer inquiries and requests via phone, email, or ticketing system.
• Diagnose and resolve technical issues related to VOIP systems, devices, applications, and network connectivity.
• Provide guidance and training to customers on how to use our VOIP products and services effectively.
• Install, configure, and update VOIP systems and devices according to customer specifications and requirements.
• Perform quality assurance tests and monitor system performance and availability.
• Document and report technical issues, solutions, and feedback to the relevant teams.
• Collaborate with other engineers and technicians to ensure customer satisfaction and service quality.
• Stay updated on the latest trends and developments in VOIP technology and industry standards.

Job Goals:

• To provide timely, accurate, and professional support to our customers who use our VOIP products and services.
• To ensure the optimal performance, reliability, and security of our VOIP systems and devices
• To contribute to the improvement and innovation of our VOIP products and services

Duties/Pligte

Annual submission of research outputs to the Department of Higher Education and Training (DHET)

• Quality control of validated publications.
• Quality control of DHET spreadsheets.
• Quality control of Human Resource data.
• Following up on outstanding information in the electronic information management system for research outputs (Symplectic Elements, Annual Collections Module (ACM)).
• Quality control of the journals database.
• Investigating publications not nominated or not claimed for subsidy purposes.
• Assisting with system reports and requests for future reporting.
• Assisting with creative outputs information validation.

Division for Research Development (DRD) research-related information

• Maintaining and regularly updating the DRD's list serves and distribution lists.
• Maintaining and regularly updating the DRD's shared information platform for staff members (policies, guidelines, information sets, selected datasets, templates, etc).
• Assisting with the collection and extraction of research-related information datasets as required for various reporting purposes (Quarterly Management Reports, Annual Report to Senate, etc).
• Assisting with the collection of research-related information required for the DRD website and other platforms and reports, as required.
• Collating research-related news from the SU news carousel and other sources for use in reporting and on the DRD Research for Impact digital platform.

Job Requirements/Pos Vereistes

• A relevant tertiary qualification (NQF 6) with a focus on information management or data analytics.
• Three years' relevant experience in an information management/data analytics position.
• Excellent computer proficiency with regards to the Microsoft Office package, specifically advanced competency with MS Excel.
• Advanced competency in working with large information/data sets.
• Advanced data analysis capabilities.
• The ability to extract, collect and organise information/data from various sources according to set criteria.
• Excellent interpersonal skills.
• The ability to function independently and effectively within a team.
• Excellent communication skills.
• Excellent organisational skills.
• The ability to multi-task and function under high pressure.
• Attention to detail and a sense of responsibility.
• Knowledge of document control and recordkeeping practices.
• Knowledge of office management systems and procedures.
• Knowledge of information/data management best practices.
• Knowledge and understanding of information/data extraction best practices.
• Understanding of the higher education landscape/environment and the role of research information management.

Recommendation/Aanbeveling

• Previous experience with the DHET annual submission of research publications.
• Experience with research-related information management in a higher education institution.
• Experience with utilisation of research-related information for reportwriting.
• Knowledge of website design and maintenance.

Intermediate Cloud Data Platform Support Engineer

Recruiter:
WatersEdge Solutions

Job Ref:

Date posted:
Friday, September 12, 2025

Location:
Cape Town, South Africa

SUMMARY:
POSITION INFO:
Location:
Remote (South Africa)

Employment Type:
Full-Time

Industry:
Cloud Infrastructure | Data Engineering | Azure

WatersEdge Solutions is seeking a technically astute
Intermediate Cloud Data Platform Support Engineer
to support and optimise cloud-based data platforms for a high-growth data-driven business. If you're passionate about performance tuning, incident resolution, and platform reliability, this is a chance to work in a cutting-edge environment that values proactive problem solving and automation.

About The Role
Reporting to the Data Engineering function and working alongside Full Stack Support Engineers, you'll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments. Your day-to-day will include responding to incidents, implementing automation scripts, and driving improvements in monitoring, observability, and system resilience.

Key Responsibilities

• Provide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing services
• Resolve production incidents related to system performance, stability, and data reliability
• Perform root cause analysis and contribute to long-term system improvements
• Monitor system health and automate recurring tasks with Python, Bash, or PowerShell
• Develop and maintain real-time monitoring dashboards and alerts
• Collaborate with engineers and client-facing teams on technical issue resolution
• Implement runbooks, documentation, and contribute to continuous improvement initiatives
• Stay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystems

What You'll Bring

• 3+ years' experience in cloud support, cloud operations, or data engineering
• Strong hands-on experience with Microsoft Azure and cloud-native data platforms
• Solid scripting skills in Python, Bash, or PowerShell
• Deep understanding of SQL, T-SQL, Spark, and incident management best practices
• Familiarity with observability tools and monitoring frameworks
• Ability to support production systems with high standards for uptime and data quality
• Excellent communication skills across technical and non-technical stakeholders
• Degree in Computer Science, Information Systems, or Engineering

Nice to Have

• Azure certifications in cloud engineering or architecture
• Experience with Databricks, Microsoft Fabric, or Spark-based analytics platforms
• Knowledge of Kubernetes, Docker, or multi-cloud environments (AWS/GCP)
• Exposure to infrastructure-as-code (Terraform) and CI/CD pipelines

What's On Offer

• Remote-first flexibility with a collaborative culture
• Competitive salary and performance incentives
• Continuous learning opportunities and home office reimbursements
• Wellness initiatives, social events, and transparent team communication
• A high-impact role supporting scalable, data-driven technologies

Company Culture
At WatersEdge Solutions, we match top engineering talent with purpose-driven innovation. You'll join a team that values autonomy, continuous improvement, and high performance—where every contribution matters and systems are built to scale securely and efficiently.

If you have not been contacted within 10 working days, please consider your application unsuccessful.

About SABS
The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for purposes of recruitment and more specifically for the position you have applied for, and will not be shared with third parties without prior consent unless required by law.
Please note that application received after the closing date will not be considered.

Purpose Statement
To provide expert-level innovative solutions towards integrating Laboratory Services Division departments,/laboratories and, to develop and maintain support processes and procedures within the Division. In addition, implement systems and reporting processes providing appropriate Management Information to ensure effective and accurate decision-making.

About SABS

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for purposes of recruitment and more specifically for the position you have applied for, and will not be shared with third parties without prior consent unless required by law.

Please note that application received after the closing date will not be considered.

Purpose Statement

To provide expert-level innovative solutions towards integrating Laboratory Services Division departments,/laboratories and, to develop and maintain support processes and procedures within the Division. In addition, implement systems and reporting processes providing appropriate Management Information to ensure effective and accurate decision-making.

Qualifications

• Grdae 12
• Diploma + Advanced Diploma / B Degree in Natural Science, Engineering and or related field (NQF Level 7).

Work Experiance

• 8 years relevant work experience in business improvement or a related environment
• 4 years specialist experience
• Proven track record in the development and implementation of business improvement/ integration methodologies and protocol
• Experience in Conformity Assessment will be advantageous.

Functional Management

• Conduct feasibility studies on available laboratory data mining information to enable decision making in the Laboratory Services environment.
• Design and implement suitable data mining mechanisms and processes to collate and integrate data from the various laboratories in SABS.
• Provide appropriate and accurate data mining information for management consideration supporting decision making in Laboratory Services.
• Assist in the development of systems specifications and project scoping as part of the laboratory improvement initiatives, in collaboration with other SABS divisions.
• Conduct testing of suitable solutions and tools in collaboration with other SABS divisions to ensure optimal functionality and integration as required.
• Provide recommendations for laboratory operational improvements, product rationalisation and new product development.
• Collaborate with ICT to develop solutions relevant to data collection and knowledge management systems.
• Collaborate with the Programme Management Office during the initiation and implementation of laboratory process improvement projects.
• Identify processes and procedures which could be automated using data mining tools and provide advocacy on available solutions for consideration.
• Provide recommendations for digital transformation of all relevant laboratory services records.
• Provide input and identify opportunities for automation within laboratory services.
• Management of all centralised divisional projects, e.g. calibration, subcontracting, training, customer complaints resolution, etc.

Risk and Compliance Management

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
• Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
• Support and provide evidence to all internal and external audit requirements.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
• Ensure that LSD systems adhered to company policies and standards.

Stakeholder Management

• Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation's reputation.
• Represent and participate in the organisation's committees and tasks teams when required.
• Convene and attend meetings and present findings and business cases to relevant stakeholders when required.
• Provide technical support on projects when required.
• Actively liaise and build relationships with SABS clients and service providers to ensure that the service standards are met appropriately.
• Effectively manage customer complaints through timeous resolution and/or escalation as required.
• Analyze queries and develop mechanisms to proactively resolve common issues and share lessons learned.

• • Client Support Data Engineer

    
    Play a key role in supporting clients with data-driven solutions in a growing international software company.
    Remote (South Africa) | R18,000 R25,000 per month depending on experience | 8am5pm SAST

    About Our Client
    Our client is an international software development company, creator of Quintessence, a specialist data toolkit widely used by asset management firms in South Africa and now expanding into the UK. Their mission is to transform investment research processes through smarter data integration and modelling. The team is young, dynamic, and passionate about tackling complex data challenges while delivering customised solutions tailored to client needs.

    The Role: Client Support Data Engineer
    As a Client Support Data Engineer, you will provide technical and analytical support to ensure client implementations of Quintessence run smoothly and meet SLA requirements. You will work closely with both internal teams and clients, troubleshooting issues, managing data requirements, and building solutions that enhance reliability, efficiency, and usability. This is a client-facing technical role with significant opportunity to grow your expertise in financial data integration and analytics.

    Key Responsibilities

    • Minimum 2 years of experience in data analysis, modelling, and troubleshooting

    • Configure and implement Quintessence software for client environments

    • Provide 2nd Tier client support, including data enhancements and issue resolution

    • Understand and manage client data requirements within the financial markets

    • Build and maintain end-to-end data service solutions and integrations

    • Develop queries combining multiple data sources while ensuring data integrity

    • Recommend improvements to data reliability, efficiency, and quality

    • Provide structured feedback to development teams on functionality and issues

    • Design user interfaces for data uploads and visualisation

    About You

    • 2+ years of experience working with data in a technical support or engineering role

    • Degree in Statistics, Mathematics, Engineering, Informatics, or related field

    • Strong SQL and Excel skills, plus experience in a programming language such as Python (essential)

    • Exposure to data visualisation tools (Power BI, Tableau, or QlikView) (advantageous)

    • Knowledge of APIs, ETL processes, or data warehousing (advantageous)

    • Background in financial services or asset management (distinct advantage)

    • Client-focused mindset with excellent communication skills

    • Ability to multitask, manage competing priorities, and meet deadlines

Watch our Vision Video:

Take a tour of our Website:

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools, 5 high schools and serving over 16,000 families in 2025. We are looking for dynamic people to join our team.

Reports To: Business Intelligence & Analytics Manager

Responsibilities:

• Serve as an analytics domain expert: help the business intelligence team scope and and prioritize projects, identify required infrastructure, maintain existing infrastructure
• Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools
• Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed
• Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders
• Help develop data-driven products and services, such as client-facing analytics insights and personalized experiences
• Be able to simplify and communicate complex topics to non-technical audiences
• Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analyzing and leveraging data to make recommendations and improvements
• Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI
• Ad-hoc data analysis.

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• Completed relevant bachelor's degree in mathematics, engineering, computer science or another relevant field
• 3 to 5 years of experience as a Data Analyst/Scientist
• Knowledge of SQL
• Knowledge and experience using BI tools (Power BI & Excel/Google Sheets) is a requirement
• Analytics experience across company domains such as Product, Sales, Marketing, Customer Service, and Finance
• Experience with web analytics and optimization tools (Mixpanel, Google Analytics, etc.)
• Experience in designing and setting up experiments to analyze the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)
• Experience working with developers
• Experience with databases
• Familiarity with version-control systems
• Strong interpersonal and communication skills are required
• Excellent command of the English language, both written and spoken
• Ability to build Machine Learning models

Competencies:

• SQL Server
• T-SQL
• SSIS
• SSAS
• SSRS
• Azure
• Power BI
• Python
• R

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

Values: Service, Persistence, Achievement, Responsibility, Kindness

SPARK offers:

• fair market linked remuneration

• performance-based annual bonuses and increases

• above average/good annual leave

• life, disability and funeral cover

• employee wellness support

• educational support & study leave

• individualised professional development, support and mentorship

• employee discount on school fees

• opportunities for career growth

Compensation: Commensurate with experience.

Position Type: Full Time

Location: Rosebank, Johannesburg, South Africa

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Watch our Vision Video:

Take a tour of our Website:

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools, 5 high schools and serving over 16,000 families in 2025. We are looking for dynamic people to join our team.

Reports To: Business Intelligence & Analytics Manager

Responsibilities:

• Serve as an analytics domain expert: help the business intelligence team scope and and prioritize projects, identify required infrastructure, maintain existing infrastructure
• Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools
• Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed
• Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders
• Help develop data-driven products and services, such as client-facing analytics insights and personalized experiences
• Be able to simplify and communicate complex topics to non-technical audiences
• Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analyzing and leveraging data to make recommendations and improvements
• Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI
• Ad-hoc data analysis.

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• Completed relevant bachelor's degree in mathematics, engineering, computer science or another relevant field
• 3 to 5 years of experience as a Data Analyst/Scientist
• Knowledge of SQL
• Knowledge and experience using BI tools (Power BI & Excel/Google Sheets) is a requirement
• Analytics experience across company domains such as Product, Sales, Marketing, Customer Service, and Finance
• Experience with web analytics and optimization tools (Mixpanel, Google Analytics, etc.)
• Experience in designing and setting up experiments to analyze the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)
• Experience working with developers
• Experience with databases
• Familiarity with version-control systems
• Strong interpersonal and communication skills are required
• Excellent command of the English language, both written and spoken
• Ability to build Machine Learning models

Competencies:

• SQL Server
• T-SQL
• SSIS
• SSAS
• SSRS
• Azure
• Power BI
• Python
• R

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

Values: Service, Persistence, Achievement, Responsibility, Kindness

SPARK offers:

• fair market linked remuneration

• performance-based annual bonuses and increases

• above average/good annual leave

• life, disability and funeral cover

• employee wellness support

• educational support & study leave

• individualised professional development, support and mentorship

• employee discount on school fees

• opportunities for career growth

Compensation: Commensurate with experience.

Position Type: Full Time

Location: Rosebank, Johannesburg, South Africa

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

JOB DUCK IS HIRING A DATA AND PROGRAM SUPPORT ANALYST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

Are you passionate about turning data into meaningful insights and supporting impactful programs? As a Data and Program Support Analyst , you'll help law firms thrive by collecting and analyzing sales data that drives smarter decisions and stronger retention. You'll also play a key part in coordinating projects and supporting new initiatives that shape the future of the CSO-Lite program. If you enjoy solving problems, staying organized, and working with a collaborative team, this opportunity is for you.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Collecting weekly Dragon metrics and monthly owner data from participating law firms
• Maintaining and troubleshooting the CSO-L Airtable database
• Documenting firm-specific reporting processes
• Analyzing large datasets to uncover trends and actionable insights
• Creating dashboards, visualizations, and reports for stakeholders
• Translating program questions into data queries and analytical approaches
• Supporting administrative tasks and project coordination
• Tracking timelines and deliverables for the Dragon Scorecard Project
• Managing setup and data for monthly Blitz Day Events

What We're Looking For:

• At least two to three years of experience in a data collection or analyst role
• Experience working with Airtable, Power BI and similar software
• Experience with Go High Level
• Familiarity with managing sales funnel data
• Ability to work independently and meet deadlines
• Familiarity with data collection and reporting, analytical thinking and problem-solving, dashboard creation and data visualization, project coordination and task tracking, clear communication and documentation
• Detail-oriented and proactive
• Curious and investigative mindset
• Collaborative and team-focused
• Committed to continuous improvement
• Comfortable pointing out gaps or inefficiencies
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation of
  1100 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.