170 Daily Operations jobs in South Africa

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

Sandvik is looking for a Service Operational Support Manager
Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.
At Parts and Services Sandvik, our focus is on delivering tailored aftermarket solutions that are specifically designed and engineered to meet the unique needs of our customers worldwide. Our comprehensive offerings encompass a wide range of products, including parts, digital solutions, services, and maintenance support. What sets us apart is our global presence and OEM advantage, enabling us to provide unmatched value to our customers. With our deep understanding of Sandvik's equipment and industry expertise, we leverage the collective knowledge of skilled individuals and integrate streamlined processes and systems. We do whatever it takes to ensure equipment runs and operates at its full potential.

About The Role
As a Service Operational Support Manager, you will play a pivotal role in driving operational excellence across our service organizations in Africa. You will be part of the Parts & Services Service Operations Management team and will report directly to the VP Service Operations.

Your mission is to ensure our service operations are efficient, cost-effective, and exceed customer expectations. You will:

• Champion continuous improvement, lean practices, and standardization across service operations.
• Support Service Digital Transformation
• Support implementation and execution of global standards, processes and systems
• Provide inputs and supports for Real Estate team
• Partner with Service Excellence Team to ensure seamless execution of processes, standards and improvement plans, for workshops and Field services
• Partner with CSM and Portfolio Managers to ensure seamless execution and introduction of contracts and products.
• Ensure compliance with Sandvik's EHS policies and standards.
• Provide strategic input to Business Line Managers, CSMs, Portfolio managers, Service Excellence and Digital Transformation Teams on service requirements, offerings and technical support capabilities.
• Support Business Performance Manager and monitor service contracts in the respective Sales Areas to ensure performance meets or exceeds contractual obligations and cost targets.
• Support service workshops in the respective Sales Areas operations, ensuring optimal cost, utilization, quality, and cycle times.
• Support field service execution and performance management in the respective Sales Areas.
• Drive KPIs including workshop efficiency, service utilization, order intake vs. forecast, WIP aging, and service profitability.

Your Profile
We are looking for a results-driven and experienced leader with a strong background in service operations and heavy engineering. The ideal candidate will have:

• At least 5 years of experience in a management or leadership role.
• A background in Engineering or Business Administration (minimum 5 years preferred).
• Proven experience managing heavy engineering workshop facilities.
• Exposure to mobile mining equipment in workshop and field service environments.
• Strong knowledge of service contract management and performance metrics.
• Qualifications or experience in Six Sigma or similar productivity improvement programs.
• A passion for continuous improvement, workforce development, and operational excellence.
• A commitment to EHS standards and a track record of supporting workforce retention and competence development.

Location

Preference is for the successful candidate to be based in
Johannesburg
.

How To Apply
Please apply online through Workday (ESS) or access the Sandvik website

Applications close:
14 October 2025
As we operate in an international setting, you need to be fluent in English, both verbally and in writing.

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company.
We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective, and the background will lead to a better environment for our employees, our business, and, thereby, our customers.

Sandvik is looking for a Service Operational Support Manager

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

At Parts and Services Sandvik, our focus is on delivering tailored aftermarket solutions that are specifically designed and engineered to meet the unique needs of our customers worldwide. Our comprehensive offerings encompass a wide range of products, including parts, digital solutions, services, and maintenance support. What sets us apart is our global presence and OEM advantage, enabling us to provide unmatched value to our customers. With our deep understanding of Sandvik's equipment and industry expertise, we leverage the collective knowledge of skilled individuals and integrate streamlined processes and systems. We do whatever it takes to ensure equipment runs and operates at its full potential.

About the role

As a Service Operational Support Manager, you will play a pivotal role in driving operational excellence across our service organizations in Africa. You will be part of the Parts & Services Service Operations Management team and will report directly to the VP Service Operations.

Your mission is to ensure our service operations are efficient, cost-effective, and exceed customer expectations. You will:

• Champion continuous improvement, lean practices, and standardization across service operations.
• Support Service Digital Transformation
• Support implementation and execution of global standards, processes and systems
• Provide inputs and supports for Real Estate team
• Partner with Service Excellence Team to ensure seamless execution of processes, standards and improvement plans, for workshops and Field services
• Partner with CSM and Portfolio Managers to ensure seamless execution and introduction of contracts and products.
• Ensure compliance with Sandvik’s EHS policies and standards.
• Provide strategic input to Business Line Managers, CSMs, Portfolio managers, Service Excellence and Digital Transformation Teams on service requirements, offerings and technical support capabilities.

• Support Business Performance Manager and monitor service contracts in the respective Sales Areas to ensure performance meets or exceeds contractual obligations and cost targets.
• Support service workshops in the respective Sales Areas operations, ensuring optimal cost, utilization, quality, and cycle times.
• Support field service execution and performance management in the respective Sales Areas.
• Drive KPIs including workshop efficiency, service utilization, order intake vs. forecast, WIP aging, and service profitability.

Your Profile

We are looking for a results-driven and experienced leader with a strong background in service operations and heavy engineering. The ideal candidate will have:

• At least 5 years of experience in a management or leadership role.
• A background in Engineering or Business Administration (minimum 5 years preferred).
• Proven experience managing heavy engineering workshop facilities.
• Exposure to mobile mining equipment in workshop and field service environments.
• Strong knowledge of service contract management and performance metrics.
• Qualifications or experience in Six Sigma or similar productivity improvement programs.
• A passion for continuous improvement, workforce development, and operational excellence.
• A commitment to EHS standards and a track record of supporting workforce retention and competence development.

Location and Application

Preference is for the successful candidate to be based in Johannesburg . Please apply online through Workday (ESS) or access the Sandvik website

Equality and Diversity

We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective, and the background will lead to a better environment for our employees, our business, and, thereby, our customers.

Equal Employment Opportunity

Sandvik is an equal opportunities employer and welcomes applications from all qualified candidates.

Sandvik is looking for a Service Operational Support Manager

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

At Parts and Services Sandvik, our focus is on delivering tailored aftermarket solutions that are specifically designed and engineered to meet the unique needs of our customers worldwide. Our comprehensive offerings encompass a wide range of products, including parts, digital solutions, services, and maintenance support. What sets us apart is our global presence and OEM advantage, enabling us to provide unmatched value to our customers. With our deep understanding of Sandvik's equipment and industry expertise, we leverage the collective knowledge of skilled individuals and integrate streamlined processes and systems. We do whatever it takes to ensure equipment runs and operates at its full potential.

About the role

As a Service Operational Support Manager, you will play a pivotal role in driving operational excellence across our service organizations in Africa. You will be part of the Parts & Services Service Operations Management team and will report directly to the VP Service Operations.

Your mission is to ensure our service operations are efficient, cost-effective, and exceed customer expectations. You will:

• Champion continuous improvement, lean practices, and standardization across service operations.
• Support Service Digital Transformation
• Support implementation and execution of global standards, processes and systems
• Provide inputs and supports for Real Estate team
• Partner with Service Excellence Team to ensure seamless execution of processes, standards and improvement plans, for workshops and Field services
• Partner with CSM and Portfolio Managers to ensure seamless execution and introduction of contracts and products.
• Ensure compliance with Sandvik’s EHS policies and standards.
• Provide strategic input to Business Line Managers, CSMs, Portfolio managers, Service Excellence and Digital Transformation Teams on service requirements, offerings and technical support capabilities.
• Support Business Performance Manager and monitor service contracts in the respective Sales Areas to ensure performance meets or exceeds contractual obligations and cost targets.
• Support service workshops in the respective Sales Areas operations, ensuring optimal cost, utilization, quality, and cycle times.
• Support field service execution and performance management in the respective Sales Areas.
• Drive KPIs including workshop efficiency, service utilization, order intake vs. forecast, WIP aging, and service profitability.

Your Profile

We are looking for a results-driven and experienced leader with a strong background in service operations and heavy engineering. The ideal candidate will have:

• At least 5 years of experience in a management or leadership role.
• A background in Engineering or Business Administration (minimum 5 years preferred).
• Proven experience managing heavy engineering workshop facilities.
• Exposure to mobile mining equipment in workshop and field service environments.
• Strong knowledge of service contract management and performance metrics.
• Qualifications or experience in Six Sigma or similar productivity improvement programs.
• A passion for continuous improvement, workforce development, and operational excellence.
• A commitment to EHS standards and a track record of supporting workforce retention and competence development.

Location

Preference is for the successful candidate to be based in Johannesburg .

How to apply

Please apply online through Workday (ESS) or access the Sandvik website

As we operate in an international setting, you need to be fluent in English, both verbally and in writing.

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company.

We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective, and the background will lead to a better environment for our employees, our business, and, thereby, our customers.

Job Overview

We are looking for a senior leader to oversee cargo operations across the Africa region. The role focuses on driving operational performance, profitability, and safety, while leading station management teams and ensuring compliance with SPI standards. The successful candidate will build strong relationships with key stakeholders, deliver innovative customer-focused solutions, and drive meaningful change across the organization.

Safety & Operations

• Lead cargo operations while ensuring health, safety, and compliance standards are met.
• Promote a safety-first culture and support QHSE investigations and best-practice sharing.

P&L & Performance Management

• Monitor financial and operational performance, identify trends, and implement improvements.
• Support budget preparation, capital investments, and resource planning.

Quality & Efficiency

• Ensure delivery of operational KPIs, service quality, and productivity.
• Drive continuous improvement, innovation, and compliance with operational standards.

Leadership & People Development

• Develop and coach management teams to achieve business goals and enhance staff performance.
• Promote talent development, succession planning, and positive employee relations.

Business Growth & Customer Focus

• Build and maintain strong strategic relationships with customers and stakeholders.
• Identify commercial opportunities and drive customer retention and satisfaction.

Strategic & Change Leadership

• Challenge operational status quo and drive organizational improvements.
• Support integration of innovation and transformation projects.

Relationship Management

• Foster trust internally and externally, promoting a customer-centric culture.

Key Performance Indicators

• Safety: aircraft, GSE, infrastructure damages, occupational accidents
• Operational & Quality: productivity, workforce utilization, OTP, service times, NPS, station scorecard
• Financial: revenue, EBIT, EBIT margin

• Bachelors degree or equivalent
• Minimum 7 years’ experience in Operations and 5 years in a leadership position
• Strong leadership skills and a proven track record of managing and motivating all levels to achieve operational goals
• Fluency in English, other languages an advantage
• Strong understanding of financial measures and knowledge of labour laws and regulations
• Ability to build strategic relationships in the field and influence change
• Solid strategic analysis, problem solving, issue resolution and decision-making skills
• Proven ability to communicate within a multicultural environment across all levels within the organization
• Strong understanding of internal customer and external market dynamics
• Excellent ability to work well under pressure; make quick decisions and execute
• Knowledge of Ground Service equipment, GSE Maintenance, ramp and the airport environment
• Proven experience of leading teams and getting results in a multicultural environment
• Ensure adherence to QHSE policies and procedures
• Encourage early reporting of occurrences
• Excellent knowledge of IT tools (data analysis, tracking and reporting)
• Personal and professional integrity of the highest order

If you’re seeking an opportunity within an ambitious international aviation company, we invite you to apply.

Please submit your resume in English by clicking the Apply button.

Due to the volume of applications we receive, we are unable to respond personally to every applicant. If you do not hear from us, we have moved forward with other candidates for this role. However, we encourage you to keep following Swissport and our careers page, as new opportunities are always arising.

Hope to hear from you soon!

Swissport, as an equal opportunity employer, bases its hiring decisions on business need and the best-qualified candidates. We do not discriminate based on any protected category.