2,366 D O Insurance jobs in South Africa

Santam Operations, Commercial Portfolio Management have career opportunities available for Insurance Consultants based in Johannesburg, Hill On Empire, Parktown. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

What does Insurance Consultant do?

This role is focused on, but not limited to; servicing broker requests, including enquiries.

• Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
• Dealing with general insurance and policy specific enquiries;
• Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
• Assisting to resolve all insurance queries within required timeframe and compliance requirements;
• Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
• Undertaking to adjust premiums in line with new asset values;
• Managing client expectation on expected turnaround times for submitted requests;
• Adhering to underwriting criteria and regional requirements;
• Assist with profiling the client with the best suitable product and underwriting criteria;
• Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
• Assisting in implementing solutions for improvement; and
• Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Qualification And Experience

• Matric/ Grade 12
• 60 commercial lines FAIS credits
• A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
• Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
• Minimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets

Knowledge and Skills

• Excellent verbal and written communication skills
• Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
• Ensure adherence to quality, compliance and accreditation standards
• Conduct efficient administration
• Optimising work processes

Personal Attributes

• Customer Service
• Team Support
• Communicates effectively
• Situational Adaptability
• Action Oriented

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

Our client, a leader in the transport industry, is seeking an experienced Insurance Claims Clerk to join their team based in Durban. Salary R10 000 - R15 000 depending on experience.

MINIMUM REQUIREMENTS

• Grade 12 or equivalent; a diploma or degree in Insurance, Business Administration, or related field is an advantage.
• Basic understanding of insurance products, policies, and claims procedures.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal skills.
• Proficiency in MS Office and claims management systems.
• Ability to work under pressure and meet deadlines.

MAIN JOB FUNCTIONS

Claims Processing:

• Receive, review, and process insurance claims submitted by clients.
• Verify that all required documentation and information are complete and accurate.
• Enter claim data into the company’s claims management system promptly and accurately.

Documentation & Recordkeeping:

• Maintain organized and up-to-date records of all claims, correspondence, and supporting documents.
• Ensure confidentiality and secure handling of sensitive client information.

Communication & Customer Service:

• Serve as a point of contact for clients regarding the status of their claims.
• Communicate with internal departments, adjusters, and external parties to gather necessary information.
• Respond to client inquiries in a professional and timely manner.
• Conduct preliminary checks to verify claim legitimacy.
• Identify discrepancies, missing information, or potential fraudulent claims and escalate to the supervisor.
• Assist claims adjusters in investigations, if required.

Compliance & Reporting:

• Ensure all claims are processed in accordance with company policies, procedures, and relevant insurance regulations.
• Prepare and submit claims reports as requested by management.
• Assist with audits and regulatory compliance documentation when required.
• Identify opportunities to improve claims processing efficiency and client experience.
• Stay updated on industry trends, insurance regulations, and company policy changes.

Entry level

Full-time

Administrative

Insurance

• Matric (Grade 12)
• South African ID
• Reside in Pretoria
• Excellent communication, interpersonal, and customer service skills
• Self-motivated and driven to succeed
• A passion for working with people and building strong relationships
  
  

• Uncapped commission – your earnings are in your hands
• No prior experience required – full training and ongoing support provided
• A friendly, supportive, and professional team environment
• Opportunities for career growth and advancement
  
  

To submit your application, please apply here

With roots established in 1903, Indwe Risk Services (Pty) Ltd is today one of South Africa’s largest independent brokers, providing expert solutions that cover all your personal and business insurance and financial needs. Indwe Risk Services is always looking for passionate, dedicated and innovative people to work in an ambitious and professional working environment. Join our team and become part of the Indwe family. We are looking for an Insurance Advisor for our Pretoria - Lynwood Office to increase Indwe’s market share by selling appropriate risk solutions to existing clients within the Advisory Division and to provide a rewarding service experience and appropriate risk solutions at all touch points.

Location: Bloemfontein

Employment Type: Permanent

Experience:

• 3 - 7 Years

Ideal Experience:

• Experience: Minimum of 5 years within sales & service department (Personal lines insurance)
• 2 years in Broking environment

Education:

• Matric
• Level 4 FETC Short Term Insurance Qualification
• Passed exam RE: Representatives

Ideal Education:

• Matric
• Passed exam RE: Representatives
• Advantage: Higher Certificate in Insurance (NQF5)

Skills:

• Communication
• Analytical Ability
• Negotiation
• Planning and organizing
• Decision making
• Selling
• Listening and assessing
• Time Management
• Ability to adapt to change

Knowledge:

• Understanding of the insurance and brokerage industry and environment
• Sound knowledge and understanding of personal lines insurance
• FAIS requirements of a representative
• Legal requirements of the insurance industry
• Technical insurance knowledge (underwriting)

A

61 Central Street, Houghton Estate, 2198

Overview

We are seeking a detail-oriented and proactive underwriter to join our insurance brokerage team. The successful candidate will play a key role in assessing risks, preparing submissions to insurers, negotiating competitive terms, and ensuring that policies are accurately managed throughout their lifecycle. This includes handling new business quotations, renewals, amendments, and cancellations while providing strong technical support to brokers and clients.

• Assess risks and underwrite insurance proposals in accordance with company guidelines and authority levels.
• Prepare submissions to insurers, negotiate competitive terms, and ensure accurate policy terms and conditions.
• Manage policies throughout their lifecycle, including new business quotations, renewals, amendments, and cancellations.
• Provide strong technical support to brokers and clients to facilitate underwriting decisions and policy servicing.

• Recognised qualification in Insurance.
• Minimum 2 years of underwriting experience within a brokerage environment.
• Completed RE5.
• Completed Class of Business (Commercial and Personal).
• Must be fully approved as a representative (not under supervision).

Seniority level : Entry level

Employment type : Full-time

Job function : Finance and Sales

Industries : Insurance

Insurance Analyst role at NTT DATA, Inc. . The Insurance Analyst works within a high performing internal Insurance function for NTT Data Inc. This function considers and where possible manages the placement of global insurance policies, procedures and processes that are common to all subsidiaries within the Group. You are an experienced professional who will play an integral role in the day-to-day running of the business, assisting on insurance-related matters across our global operations. This role reports directly to the Senior Director: Insurance - Risk and Compliance.

• Assist in the ongoing development and management of the Insurance Programme to meet the evolving needs of the organisation and discharge its professional responsibilities.
• Assist in the renewal of the annual Insurance Programme in a timely, efficient, and detailed manner. This includes sending out and collecting renewal templates, collecting information from various functions and Units across NTT Data Inc, performing data quality checks, participating in meetings with colleagues, insurers, and insurance underwriters and focusing on continuous and efficient improvement. It includes applying reasonability tests and identifying patterns in data submitted by each Unit for renewal purposes.
• Assist in the annual insurance premium allocation process in a timely, efficient, and detailed manner. This includes an understanding of global and local charges and the workings of the internal model, sending out allocation letters and the recovery of same, participating in meetings with colleagues, the finance department, and insurers. This includes ongoing engagement, tracking, communication and follow-up with various finance communities across NTT Data Inc.
• Assist in updating and obtaining annual insurance documents for subsidiaries in a timely and efficient manner and where possible assisting in the review of contractual and commercial insurance obligations.
• Assist in providing daily professional internal insurance support to NTT Data Inc with high levels of customer service, knowledge of the business and the insurance programme.
• Provide support in effectively managing change within the business that impacts data gathering, contact points and the insurance approach through involvement in the Risk Management process, Operating Model updates and updates from the NTT Ltd. Group Executives and Management. In addition, the updating of key insurance data which supports the effectiveness and accuracy of the insurance programme is critical. This includes quarterly updates and reporting.
• Ongoing liaison with business units and NTT Data Inc chosen service provider to manage and receive updates on all insurance claims and losses.

• Ability to digest and interpret complex business problems
• Strong written and oral communication skills
• Strong numerical analysis and calculation skills supported by proficient MS Excel knowledge
• Impeccable attention to detail and quality orientation
• Strong time management skills

• Appropriate Graduate Degree
• Short-term Insurance Qualification would be advantageous

• A minimum of 3-5 years insurance experience, or at least four years in an equivalent role in a multinational organisation
• A basic knowledge of insurance risk management with the necessary competencies to explain and analyse the fundamental concepts, principles, and processes of risk management, with special reference to short-term risk exposures
• Experience in the Technology Sector experience is important
• Demonstrable experience with and understanding of the deliverables of a multinational organisation and exposure to diverse cultures

Workplace type: Hybrid Working

NTT DATA is a global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest in R&D to help organizations move confidently into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more.

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Step 2
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Step 3
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.
5. Your interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Step 7
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade.

Overview

Insurance Advisor required in Bedfordview, Johannesburg.

Are you a young, motivated, and energetic salesperson with excellent English skills? Do you want your earnings to be determined by your work ethic, drive, and ambition?

Look no further! We’re seeking resilient, dynamic sales consultants to join our growing team at our head office in Bedfordview.

Who We’re Looking For:

• Young, ambitious individuals
• Recent matriculants are welcome!
• Sales-oriented individuals with a passion for growth

If this sounds like you, we want to meet you! Apply today to be part of a company where your success knows no limits.

• Attaining New Dealers
• Maintaining Relationships with Dealers
• Quoting Clients
• Sales
• To contact dealers and ensure relationship building to increase the number of leads received and ultimately sales made.
• Meeting minimum daily call targets.
• Adding new dealers to dealer book.
• Adding new dealers on CURA.
• Maintaining relationships with new and current dealers through calls, emails and via WhatsApp.
• Gathering information from clients in order to provide them with insurance quotes.
• Explain to customers about new products and benefits, ensure all knowledge of insurance products is up to date.
• Selling the relevant quote to the client and assisting them in making an informed decision regarding their insurance cover.
• Perform customer negotiations and reach a fair conclusion.
• Liaising with Underwriting: make sure the client has been transferred to Underwriting to get the policy underwritten.
• Ensure that all admin is completed daily.
• At all times, update Cura with all details pertaining to last conversation with client.
• ILD test – attending training and passing tests on a monthly basis.
• Perform all other assigned duties.

• MATRIC – NON NEGOTIABLE
• Call center experience – HIGHLY beneficial
• Sales experience – beneficial
• Retail experience – beneficial

• Negotiation Skills: Ability to communicate, persuade clients to reach a compromise.
• Communication Skills: written and verbal: the capacity to clearly present information.
• Building Relationships: Capacity to establish constructive and effective relationships.
• Performance Driven: Ability to be motivated to take action, seize opportunities and pursue goals.
• Managing Self: Capacity to plan, organise and control own working environment by setting appropriate priorities and achieving set objectives within a given time frame

R8 000 per month + uncapped commission.

Overview

Insurance Administrator

Join a dynamic UK property services team from Cape Town, and support residential insurance processes end-to-end.

Remote (Cape Town) | R25,000- R30,000 | Full-time | 37.5 hours/week (UK Business Hours)

Our client is a fast-growing property services company based in the UK, managing residential property blocks with a strong focus on professional service, efficiency, and care. With a collaborative culture and a dedication to excellence, they offer a unique opportunity for Cape Town-based professionals to work directly with UK operations, contributing to the core of their residential management services.

This is a critical administrative position supporting the company's residential insurance processes. The role involves managing the end-to-end life cycle of insurance claims and policy renewals. You'll coordinate with leaseholders, brokers, contractors, and internal teams to ensure a seamless and professional experience across all insurance touchpoints.

• 2+ years of experience in insurance claims or policy renewal administration
• Manage all new and ongoing residential insurance claims
• Liaise with claimants, contractors, brokers, and loss adjusters
• Track and manage claim-related financials and ensure timely payments
• Respond to policy, coverage, and claim status queries
• Handle crisis support situations (e.g. emergency accommodation arrangements)
• Manage insurance policy renewals (buildings, D&O, engineering, etc.)
• Oversee reinstatement cost assessments and related commissions
• Maintain accurate records, support reporting and audits
• Provide ad hoc admin support to the property department
• Manage calls and mailbox for insurance-related queries

• Minimum 2 years experience in insurance administration (claims or renewals)
• Strong attention to detail and accuracy in document handling
• Confident communicator with professional written and verbal skills
• Proficiency in MS Excel and Word
• Strong organisational and time-management abilities
• Numerically and analytically skilled
• Ability to work independently and within a remote team
• Friendly, empathetic, and customer-centric approach
• Experience in the UK property sector is a plus, but not essential