87 Cybersecurity Consultant jobs in South Africa

My client in the financial industry is looking for a Cyber Security Specialist.

The role of the Cyber Security Consultant: Operations will form part of the team which focuses on Cyber Security Operations services to businesses on the Shared Network. This team is responsible for management of the PKI, Anti-Virus, Vulnerability Management, Security Configuration Management, Firewall compliance, and Web and Email content filtering environments. The team also manages the Data Leakage Prevention, Network Access Management, and Privileged Account Management infrastructure and processes.

What will you be responsible for?

* On a day-to-day basis, the Consultant will be involved with the configuration, monitoring, and management of:

• Anti-Virus Infrastructure
• Data Leakage Prevention system, rules, and reports
• Privileged Account Management process
• Network Access Control - process and exception handling
• Vulnerability Scanning, reporting, proposing remediation actions, and tracking compliance
• Security hardening baseline compliance scanning, reporting, and remediation

* On an ad hoc basis, the consultant will support businesses in:

• Issuing, renewing, and revoking PKI digital certificates.
• Assessing internet and email use on request of Forensics or HR departments.
• Performing scheduled tasks like reviewing Firewall rule configuration and reporting.

* The consultant will be required to report on the status of the cyber security control environments on a weekly, monthly, and quarterly basis.
* The consultant will continuously consider ways to improve the effectiveness and efficiency of monitoring and response controls.
* The consultant will contribute to the knowledge and skills of the team by sharing lessons learned and knowledge gained through research, conferences, training courses, or through interaction with experts.

Qualifications
* Matric
* Information Technology diploma or degree
* Information Security certification (preferable)

Experience
At least 3 - 5 years of hands-on technical experience which includes:

• Network experience (TCP/IP, Firewalls, IPS, NAC)
• Anti-Virus System management and Configuration
• Data Leakage Prevention tool configuration
• Logical Access Management (AD, PAM)
• Information Security Operations (Security+, CISSP will be beneficial)
• Vulnerability Management (use of well-known vulnerability scanning tools and interpretation of CVSS scores)

Required Skills

• Security Auditing
• Reporting and Administration
• Security tools monitoring

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do :

• Provide exceptional customer support via emails
• Troubleshoot technical products and applications
• Provide product information and assist with sales-related questions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role :

Who we are :

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

Visit our website :

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(Fluent English, Cybersecurity) Technical Support Consultant (Turkey, remotely)

• Provide exceptional customer support via emails


• Troubleshoot technical products and applications


• Provide product information and assist with sales-related questions


• Build positive and long-lasting relationships with customers


• Meet team KPIs


• Always be up-to-date with cutting-edge technology


• Securely work with customers' sensitive information


• Apply the latest and greatest customer happiness practices


• Maintain working knowledge of our client's products and services


• Communicate with developers and other departments of various IT companies

• Excellent English skills (at least C1 for both spoken and written)


• Experience in customer service within a SaaS or cybersecurity company


• Comfortable with technology and eager to learn new tools


• KPI-driven, with a clear understanding of performance metrics


• Hands-on experience with CRM (Zendesk preferred)


• Creative thinker, able to propose alternate solutions when needed


• Patience and resilience when handling complex cases or difficult customers


• Positive and responsible attitude


• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)


• The terms, including compensation, benefits, and work conditions, will be defined in your agreement if selected

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

Visit our website:

DISCLAIMER: We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

• Seniority level: Associate


• Employment type: Contract


• Job function: Customer Service


• Industries: IT Services and IT Consulting

• Provide exceptional customer support via emails
• Troubleshoot technical products and applications
• Provide product information and assist with sales-related questions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies
  
  

• Excellent English skills (at least C1 for both spoken and written)
• Experience in customer service within a SaaS or cybersecurity company
• Comfortable with technology and eager to learn new tools
• KPI-driven, with a clear understanding of performance metrics
• Hands-on experience with CRM (Zendesk preferred)
• Creative thinker, able to propose alternate solutions when needed
• Patience and resilience when handling complex cases or difficult customers.
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
  
  

• Provide exceptional customer support via emails
• Troubleshoot technical products and applications
• Provide product information and assist with sales-related questions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies
  
  

• Excellent English skills (at least C1 for both spoken and written)
• Experience in customer service within a SaaS or cybersecurity company
• Comfortable with technology and eager to learn new tools
• KPI-driven, with a clear understanding of performance metrics
• Hands-on experience with CRM (Zendesk preferred)
• Creative thinker, able to propose alternate solutions when needed
• Patience and resilience when handling complex cases or difficult customers.
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
  
  

Our client, a leading financial services firm, is seeking an Information Security Consultant to join their team on a permanent basis.

• Security Auditing
• Responsible for Security tools monitoring
• Network experience (TCP/IP, Firewalls, IPS, NAC)
• Operating System management and Hardening
• Anti-Virus System management and Configuration
• Logical Access Management
• Vulnerability Management

• Matric and an Information Technology diploma or degree qualification
• 4+ years experience in the field

Salary: Market Related