What Jobs are available for Cx Consultant in South Africa?
Showing 77 Cx Consultant jobs in South Africa
Process Improvement Training Assistant
Posted today
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Requisition ID:
- Relocation Authorized: None
- Telework Type: Full-Time Office/Project
- Work Location: Yanacocha
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver.
Yanacocha Water Treatment Plant (WTP):Located 800 km northeast of Lima, Peru, Yanacocha is South America's largest gold mine. The WTP Project consists of two of the largest acid water treatment plants in South America (the West one with capacity of 3,000 m3/hour and the East one with 2,700 m3/hour). Early works are currently being performed on site, preparing the permanent platforms and laydown areas for the East and West plants, in addition to the Class 2 estimate, Level 3 schedule and Execution Plan.
Job Summary:In this role, you will coordinate Environmental, Safety, and Health (ES&H) training and awareness of a project's ES&H program. You will work with experts to review course materials and awareness strategies and assist with the processes for content delivery. Your efforts to optimize training and communication will help the ES&H program achieve continuous improvement goals for health and safety on the job.
Major Responsibilities:- Developing and coordinating process improvement activities, including drafting learning, training, and marketing materials, and obtaining cost-effective quotes for external printing and copying of corporate bulletins, brochures, poster designs, and other marketing materials ready for computer design.
- Maintaining and modifying the departmental intranet and its contents, including the creation and maintenance of team websites.
- Responsible for developing and implementing proposed revisions and additions to the departmental website architecture.
- Creating forms and other web-based technology methods to improve user effectiveness and responsiveness.
- Researching activities related to process improvement, such as database functionality and web design.
- Gathering the necessary data to prepare reports on critical elements and other supplementary reports, as needed.
- Participating in departmental staff meetings and status tasks as required.
- Coordinating with the Senior Process Improvement Specialist, the Process Improvement Manager, and/or the corporate ES&H management to obtain approval for work as it is completed.
- Supporting Senior Process Improvement Specialists in developing training and launching, and promoting corporate ES&H initiatives and campaigns.
Requires a Bachelor's degree in Civil Engineering, Mining Engineering, Industrial Enginnering (or international equivalent) related to environmental, safety, health, education, or a science-related discipline and less than 1 year of relevant experience.
Required Knowledge and Skills:- Technical knowledge of computer-based training development software, Ms Office package.
- Technical knowledge of desktop publishing software Adobe Suite, web developer SharePoint, FrontPage programming code, and incorporation of Flash in training products.
- Knowledge of learning and development systems, applications for both ES&H and automation methods, and the application of computers to associated process improvement tasks.
- Knowledge of regulatory and industry standards and criteria relevant to ES&H learning and development needs.
- Good knowledge of computer illustrations and web design packages.
- General knowledge of writing and producing training, marketing, and communication tools.
- Work familiarity with Bechtel's environmental, safety, and health processes and procedures (for internal or former Bechtel candidates).
- Demonstrated skill in oral and written communication and in preparing clear and complete correspondence.
For decades, Bechtel has worked to inspire the next generation of engineers and beyond Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth.
Diverse teams build the extraordinary:As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.
Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to .
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Client Relations
Posted today
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We're seeking motivated Client Specialists to drive our client engagement and business growth in Observatory, Cape Town.
What You'll Do:
Make outbound calls to prospective property clients
Build strong client relationships through exceptional service
Collaborate with our sales team to achieve targets
Provide professional customer support and follow-ups
What We're Looking For:
Previous call centre or sales experience (real estate preferred)
Excellent communication and phone skills
Proficiency in Microsoft Office/Google Suite
Own laptop required
Team player with independent work ability
What We Offer:
Salary: Up to R11,000/month
Full-time, Monday - Friday position
Dynamic, fast-paced work environment
Career growth opportunities in real estate
If you are interested send your CV and cover letter to
Location: Observatory, Cape Town
Job Type: Full-time
Pay: Up to R12 000,00 per month
Application Question(s):
- Do you have a laptop?
Work Location: In person
Job Type: Full-time
Pay: R8 000,00 - R12 000,00 per month
Application Question(s):
- Do you have a laptop?
Work Location: In person
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Specialist Process Control and Improvement
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Job description:
DISCOVER A BRIGHTER FUTURE:
At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.
As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.
Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.
ABOUT HILLSIDE
Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.
WHAT SOUTH32 OFFER:
Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
Eligible employees will receive an employer contribution towards the company-elected retirement fund.
South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.
ABOUT THE ROLE:
This role is a permanent full-time position.
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
Other key responsibilities include, but aren't limited to:
- Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
- Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
- Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
- Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
- Execute all duties in line with statutory legislation, and South32 standards and requirements;
- Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
- Contribute to building a cohesive working environment;
- Actively participate in all people performance and development initiatives to ensure the team's performance meets the required standards;
- Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
- A minimum of 4 – 6 years' work experience;
- Production / Process Control Improvement experience within a heavy industry environment;
- Valid Code B (08) Driver's license is essential.
Qualifications for this role are:
• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.
South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.
Please apply online by entering the preferred position reference number on our website
This advertisement will close on 16 October 2025.
Profile description:
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
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Client Relations Consultant
Posted today
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We are seeking an experienced and motivated Client Relations Consultant to join a UK-based recruitment firm operating within the engineering sector. This role is a natural progression from a Client Relations Executive position and is designed for individuals with a strong background in business development within the recruitment industry.
You will independently acquire new engineering clients, secure vacancies, and manage long-term client relationships while collaborating closely with internal delivery teams to ensure successful placements. This role requires someone who understands the recruitment sales cycle and has a passion for building lasting partnerships in a highly technical industry.
If you're a skilled BD professional in recruitment looking to work with a reputable UK employer while based in South Africa, this is your opportunity to step into a strategic, high-impact role.
Key ResponsibilitiesLead Generation & Business Development
- Proactively generate leads using platforms like LinkedIn, SourceBreaker, and existing recruitment networks.
- Conduct daily outbound calls and follow-ups to convert prospects into active engineering clients.
- Secure high-quality vacancies and build a consistent client pipeline through structured sales activity.
- Apply the Pioneer Sales Process to deliver consistent and measurable BD success.
Client Engagement & Relationship Management
- Conduct detailed client discovery and vacancy qualification using structured tools such as Vacancy Sheets and Top-Down Models.
- Arrange and lead virtual or in-person client meetings to understand hiring challenges and present recruitment solutions.
- Provide market insights and salary benchmarks relevant to the engineering sector.
- Negotiate terms of business confidently, with managerial support where necessary.
Vacancy Management & Recruitment Collaboration
- Work closely with the Drive/Win team and delivery consultants to ensure accurate briefing, timely feedback, and successful candidate placements.
- Oversee the entire recruitment process from vacancy brief through to offer negotiation and onboarding.
- Maintain strong communication with active clients to manage expectations and secure repeat business.
Strategic Client Development
- Identify and escalate high-potential clients to the PSL/MTS team for further development.
- Target accounts with long-term growth potential and explore Preferred Supplier List (PSL) opportunities.
- Use metrics and performance data (e.g., gross revenue, fill rates, vacancy coverage) to refine strategy and improve outcomes.
Planning, Reporting & Organisation
- Plan your diary effectively to prioritise high-value tasks and optimise results.
- Monitor personal KPIs such as CV conversion rates, fill rates, and vacancy acquisition.
- Attend internal training academies and participate in structured 1:1 development sessions with your manager.
- Minimum 2 years of business development experience in the recruitment industry (essential).
- Strong understanding of recruitment processes and vacancy lifecycle.
- Exposure to or interest in the engineering or technical recruitment market (advantageous).
- Proven success in securing new clients, negotiating terms, and meeting revenue targets.
- Excellent communication, questioning, and listening skills with a professional, consultative approach.
- Confident using CRM systems, LinkedIn, and recruitment-specific platforms such as SourceBreaker.
- Must have a reliable laptop and stable high-speed internet for remote work.
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Client Relations Executive
Posted today
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Description:
Our UK-based client is a forward-thinking company dedicated to designing and delivering innovative landscape and construction solutions that challenge the status quo. With a strong passion for quality, design excellence, and innovation, they continuously refine and expand their product range to empower architects, designers, and contractors to push the boundaries of outdoor landscape projects.
They are now looking for a
Client Relations Executive
to support business growth by building relationships with new prospects across various sectors. This is a fantastic opportunity for someone who is confident on the phone, proactive in outreach, and eager to contribute to pipeline growth through meaningful connections.
This is a remote position open to those living anywhere in South Africa.
Duties & Responsibilities
- Conduct outbound calls, emails, and LinkedIn outreach to connect with new prospective clients.
- Source leads from platforms such as Barbour ABI and target local authorities, developers, highways, and architects.
- Promote innovative solutions such as aluminium and steel landscape edging products, offering samples to genuinely interested prospects.
- Support the technical manager by booking high-quality face-to-face meetings.
- Build and maintain a strong sales pipeline within the client relations function.
Skills, Experience & Requirements
- Consistently increase the sales pipeline.
- Secure quality meetings with decision-makers.
- Promote and generate interest in unique, market-leading landscape products.
- Hungry, humble, and smart with strong interpersonal skills.
- Confident on the phone and resilient in handling outbound calling.
- Organised, proactive, and motivated by results.
- Friendly, approachable, and able to build rapport quickly.
- Previous experience in outbound calling and CRM systems is beneficial.
Load Shedding
Applicants must be able to ensure they can maintain internet and power during office hours.
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Client relations officer
Posted today
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SALES & RELATIONSHIP CONSULTANT – IBV PRIVÉ PRIVATE WEALTH CLUB
Job Description
The Sales and Relationship Consultant will be responsible for driving membership growth while managing and deepening relationships with IBV Privé members. This role is suited to individuals with proven Sales experience who are ready to transition into a high-level client relationship role in the luxury private wealth environment.
IBV Privé is a distinguished private wealth club, offering a lifestyle of luxury, discretion, and bespoke services to a select clientele. Our reputation is built on service excellence and exclusivity, and we are seeking an accomplished professional to contribute to our continued growth.
Key Deliverables
• Achieve defined membership sales targets and revenue objectives
• Develop and implement sales strategies aimed at attracting high-net-worth clients
• Strengthen and maintain enduring client relationships through consistent engagement
• Expand the membership base through strategic prospecting, networking, and lead generation
• Drive new membership acquisition through targeted prospecting, networking, and strategic sales initiatives
• Oversee accurate reporting of sales activity, pipeline management, and forecasting
• Monitor competitor activity and market trends to identify new opportunities
• Represent IBV Privé at high-profile events, networking functions, and client engagements
• Identify cross-selling and up-selling opportunities across IBV Group services
Candidate Profile
The ideal candidate will demonstrate:
Education
• Minimum: Matric (Grade 12)
• Preferred: Diploma or Degree in Sales, Marketing, Business Management, or related field
Experience
• At least 2 years of proven experience in luxury, hospitality, private membership, or financial services or private membership environments
• Proven track record of meeting and exceeding sales/revenue targets
Skills & Attributes:
• Excellent communication, negotiation, and presentation skills
• Commercial acumen, strong organisational ability, and attention to detail
• A professional presence, client-service orientation, and the ability to engage with high-net-worth individuals
• An existing network within luxury or wealth-related industries (advantageous)
Opportunities and Rewards
• A prestigious and exclusive work environment within South Africa's leading private wealth club
• Competitive remuneration, including performance-based incentives
• Access to professional growth opportunities within the IBV Group
Application Process
Please submit the following:
• A detailed CV outlining relevant experience
• A concise cover letter my
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Client Relations Consultant
Posted today
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About Sable International
Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency, and nationality needs of our clients. We pride ourselves on providing solutions that suit our client's unique individual circumstances; our employees are key in achieving this goal.
The staff in our Abuja, Cape Town, Durban, Harare, Johannesburg, Kampala, London, Lagos, Lusaka, Melbourne, and Monte Estoril offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.
Are you a confident, detail-oriented professional with 2 to 5 years' experience in client services, onboarding, and compliance within the financial industry? Are you looking for a dynamic environment where you can grow your career, take ownership of your work, and engage with clients from around the world?
We're looking for an energetic, driven, and people-focused
*Client Relations Consultant *
to join our high-performing Forex team. You'll be the first point of contact for new and existing clients—building relationships, supporting their onboarding journey, and ensuring a seamless, compliant process every step of the way.
You're Perfect For This Role If You
- Have 2–5 years' experience in client services, onboarding, or compliance (ideally in the financial or Forex space)
- Are confident, bubbly, and professional in your communication—both written and verbal
- Are ambitious, eager to learn, and comfortable taking initiative
- Can work independently but also enjoy being part of a close-knit, collaborative team
- Have a keen eye for detail and a strong sense of accountability
- Are well-organised and able to manage multiple tasks under pressure
- Are proactive and solution-oriented when engaging with clients
- Are tech-savvy and proficient in MS Office (especially Excel, Word, and Outlook)
Bonus Points If You
- Have experience working with international clients
- Have worked with CRM systems or client databases
- Understand regulatory compliance and onboarding processes within a financial services business
What You'll Be Doing
- Serve as a key contact point for clients, managing inbound enquiries via email, phone, and online platforms
- Guide clients through the onboarding and compliance process, ensuring all required documentation is received, reviewed, and processed accurately
- Work closely with a team of brokers to support daily operational and administrative tasks
- Provide exceptional customer service that builds long-term relationships and promotes client retention
- Identify opportunities for lead generation, upselling, or cross-selling based on client needs
- Maintain accurate client records and ensure systems are updated timeously
*Why join us? *
At Sable International, you'll join a team that values growth, initiative, and excellence. We offer a fast-paced environment where high performers are recognised, and no day is the same. If you're ready to take your career to the next level and you thrive in a client-centric role that offers exposure to international markets—this is the opportunity for you.
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Client Relations Manager
Posted 6 days ago
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We are searching for a Client Relations Manager. The successful candidate will be responsible for developing and maintaining relationships with Insurers, Brokers, and underwriting Managers. Also managing assessing administrators, ensuring the smooth running of Operations in order to optimise profits.
Key responsibilities:
Ensure requisite administration and authorisation takes place for validation of procurement process.
Ensure internal and external governance and compliance is always adhered to.
Provide superior liaison with external partners to retain current business and attract new business
Identify and report irregularities to risk management.
Ensure accurate administration of monthly payments and purchases.
Relevant tertiary qualification
National Senior Certificate (Grade 12)
3-5 years of General Management, Client and Customer Service experience
Salesforce and Zendesk experience advantageous
Microsoft Excel - Advanced
Reliable transport
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OMF Client Relations Consultant
Posted today
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Let's Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services.
Responsibilities
Product/Service Information
Provide advanced product/service information.
Customer Order Processing
Record and process customer orders, selecting the most appropriate approach based on predefined options.
Resolving Customer Issues
Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately.
Customer Relationship Development / Prospecting
Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Customer Relationship Management (CRM) Data
Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Renewals
Provide exceptional service to customers to encourage continued use of the organization's products/services.
Operational Compliance
Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Personal Capability Building
Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Skills
Competencies
Action Oriented
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability
Instills Trust
Interpersonal Savvy
Nimble Learning
Education
Closing Date
28 September 2025 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story
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Client Relations Representative – Legal
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JOB DUCK IS HIRING A CLIENT RELATIONS REPRESENTATIVE – LEGAL
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years
Role Overview
If you're someone who finds purpose in helping others feel heard and supported, this role offers a meaningful way to make a difference. As a Client Relations Representative, you'll be the first point of contact for clients navigating sensitive legal matters, ensuring they feel informed and cared for throughout the process. Your work will directly impact how efficiently and compassionately cases are handled. A calm, empathetic personality and a knack for clear communication will thrive here.
Schedule:
Monday to Friday from 8:00 AM to 5:00 PM PST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Handling mass tort cases
- Completing fact sheets with accuracy and attention to detail
- Collecting and organizing client information
- Drafting complaint templates
- Reaching out to clients and answering their questions
- Maintaining client contact and follow-up
- Filing complaints
- Making outbound calls to clients
What We're Looking For:
- At least two years of experience in legal support or client services preferred
- Customer service experience
- Legal background highly preferred
- Ability to work independently and collaboratively
- Strong written and verbal communication skills
- Comfortable making outbound calls and managing follow-ups
- Strong communication and interpersonal skills
- Ability to manage sensitive information with discretion
- Comfortable handling multiple tasks and deadlines
- Empathetic and patient
- Detail-oriented and organized
- Warm and professional demeanor
- Reliable and proactive
- Committed to client care and ethical standards
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What's In It for You?
- Monthly compensation starting from
1220 USD to 1320 USD - Paid time off
and holiday pay. - Referral and annual
bonuses. - 100% Remote,
Full-Time, Long-Term Career Opportunity. - Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in?
Apply now and make sure to follow all the instructions
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.
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