What Customs Compliance Jobs are in South Africa?

Key Responsibilities

• Manage and grow a portfolio of B2B client relationships
• Drive customer onboarding, adoption, and retention strategies
• Act as the primary point of contact for client queries and escalations
• Collaborate with internal teams (Product, Tech, Operations)
• Identify upselling and cross-selling opportunities
• Track customer performance, engagement, and satisfaction

Minimum Requirements

• Bachelors degree in Business or related field
• 34 years experience in Customer Success or Account Management
• Exposure to fintech, SaaS, or financial services
• Strong communication and stakeholder management skills
• Experience in payments, lending, or digital banking
• CRM tools (Salesforce, HubSpot)
• Basic data analysis skills (Excel, dashboards)
• Experience working with product or technical teams

This is a proactive talent pooling opportunity.

Key Responsibilities

• Manage and grow a portfolio of mid-market and enterprise customers across the USA.

• Drive customer adoption, engagement, retention, and long-term account growth.

• Conduct strategic discovery sessions to understand customer business challenges.

• Identify opportunities for additional solutions, assessments, and professional services.

• Qualify complex technical opportunities before handing them to the Solutions Architecture team.

• Partner closely with Solution Architects to design the right technical solution for each customer.

• Bridge the gap between Sales, Customer Success, and Technical Delivery to ensure a seamless customer journey.

• Build trusted executive relationships and become a strategic advisor to your customers.

• Ensure successful onboarding, implementation, and ongoing customer success.

• Identify expansion, cross-sell, and upsell opportunities within existing accounts.

Compliance Manager – Regulatory Compliance | Pretoria

A leading asset management organisation is seeking a Compliance Manager – Regulatory Compliance to support the effective management of regulatory compliance risk and provide assurance to management, governance structures and regulators that the organisation operates in accordance with applicable legislation, regulations, policies, client mandates and industry best practice.

The successful candidate will play a key role in developing and implementing compliance frameworks, monitoring regulatory requirements, conducting compliance reviews and providing guidance across the investment environment.

Key Responsibilities

• Support the development and implementation of the regulatory compliance strategy and framework.

• Monitor compliance with applicable legislation, regulatory requirements, internal policies and client mandates.

• Develop compliance monitoring plans and review compliance risk management plans.

• Conduct compliance reviews, audits and assessments, and prepare reports for governance committees and regulators.

• Manage pre- and post-trade compliance monitoring activities across listed equity investments and collective investment schemes.

• Compile and facilitate regulatory submissions, statutory returns and compliance reporting.

• Provide guidance on JSE and financial markets regulatory requirements.

• Identify regulatory compliance risks and provide recommendations to mitigate potential exposures.

• Support the development, maintenance and implementation of compliance policies and procedures.

• Provide compliance training and guidance to internal stakeholders.

• Lead, mentor and manage regulatory compliance team members to ensure effective delivery and continuity.

Minimum Requirements

• Honours degree in Law, Commerce or a related qualification .

• 8–10 years’ relevant compliance experience within the financial services sector , with at least 5 years’ experience within asset management .

• Minimum 2 years’ experience in team leadership and/or people management.

• FSCA approval as a Compliance Officer preferred.

• Strong knowledge of regulatory frameworks applicable to investment management, including:

  • Financial Advisory and Intermediary Services (FAIS) Act

  • Financial Intelligence Centre Act (FICA)

  • Collective Investment Schemes Control Act (CISCA)

  • Pension Funds Act (Regulation 28)

  • Financial Markets Act

  • JSE Rules and Listing Requirements

  • Financial Sector Regulation Act

  • PFMA and corporate governance frameworks

• FSCA Regulatory Exams (RE1, RE3 and RE5) or willingness to obtain within 6 months.

Advantageous

• Master’s degree in Commerce/Law or related field.

• JSE Compliance Officer approvals (Bonds, Equities and/or Derivatives).

• Registered Persons Exams (RPE) certifications.

• Professional membership with bodies such as CISA or ICA.

• Experience within an asset manager, investment management firm, pension fund, financial institution or capital markets environment .

Ideal Sector Experience

Candidates should have strong exposure to investment management compliance , particularly within asset management, institutional investments, pension funds, capital markets, collective investment schemes or financial services organisations . Experience supporting listed investments, trading environments, regulatory reporting, JSE requirements and investment governance structures will be highly advantageous.Identify regulatory compliance risks and provide recommendations to mitigate potential exposures.

Company and Job Description Join an innovative organisation that values exceptional customer experiences and operational excellence. This role offers the opportunity to work within a collaborative support environment where you will play a key role in resolving customer queries, investigating data-related issues, and ensuring a seamless client experience. You will be exposed to both customer engagement and technical problem-solving, allowing you to develop your analytical and technical capabilities while working alongside experienced professionals. The organisation promotes continuous learning and provides an environment where motivated individuals can grow their careers and expand their skill set.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and support platforms in a professional and timely manner
• Investigate and resolve customer issues relating to products, services, and data discrepancies
• Use SQL queries to analyse and troubleshoot customer-reported concerns
• Communicate technical findings clearly to customers and internal teams
• Escalate complex issues to relevant technical stakeholders when necessary
• Maintain accurate records of customer interactions and resolutions
• Perform data validation and analysis to identify inconsistencies and errors

Job Experience and Skills Required:

• Relevant qualification or certification in IT, Customer Service, Data Analytics, or a related field advantageous
• 1-2 years' experience in a customer support, service desk, helpdesk, or customer-facing role
• Exposure to technical support environments will be beneficial
• Intermediate SQL knowledge, including writing queries and investigating data issues
• Understanding of relational database concepts
• Strong verbal and written communication skills
• Excellent analytical and problem-solving abilities
• Strong customer service orientation and professionalism
• Experience with CRM or ticketing systems is advantageousExposure to software or SaaS environments beneficial
• High attention to detail and accuracy
• Ability to work effectively within a team environment
• Eagerness to learn and develop technical skills

Apply now!
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A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R15 000 R18 000 + Company Car + Laptop and Cellphone + Benefits
START DATE : A.S.A.P

REQUIREMENTS:

• 5+ years external sales and/or customer service experience within a similar industry
• Knowledge of the upholstery and foam industry would be advantageous
• Matric
• Valid drivers license essential
• Clear credit record required
• Proven track record in sales, telemarketing, and customer relationship management
• Self-motivated, proactive, and able to work independently while being a strong team player
• Strong time management and organisational skills
• Excellent relationship-building skills
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word

DUTIES:

• Service and maintain the existing customer base in the Southern Suburbs and surrounding areas.
• Conduct regular customer visits and product presentations using samples.
• Ensure customer requirements are effectively managed and all leads are forwarded to Service Consultants for processing.
• Maintain and grow existing sales through excellent customer service and ongoing relationship management.
• Drive positive customer service outcomes, referral business, and customer retention.
• Increase customer spend by identifying opportunities to introduce new and alternative company products.
• Understand customer needs, purchasing patterns, and current spend to identify growth opportunities.
• Develop inactive customers into active accounts through regular visits, product presentations, and relationship building.
• Identify and source new business opportunities by prospecting potential customers in the area.
• Establish key decision-makers within prospective customer businesses and engage with them to understand their requirements.
• Build and maintain a potential customer database, ensuring all customer information is accurately captured on the central database.
• Complete and maintain all required administrative documentation, including customer visit reports, customer information forms, picking slips, and sample request forms.
• Ensure compliance with company policies and procedures while maintaining accurate and timely administration.
• Provide consistent reporting and meet deadlines for customer visits, documentation, and sales activities.

HOURS:

• Monday to Thursday: 8:30 to 17:00
• Friday: 8:30am to 16:00
• Saturday: 9:00am to 13:00 (Every Second Saturday)

Looking for an internship that will provide you with an experience like no other?
Have you got a passion for Customer Experience. Are you looking for an internship with a top employer? Join Sage as a Customer Experience agent and gain practical, valuable skills from a global, FTSE 100 company and unleash your potential.
What will the programme look like?
The purpose of the role is to engage telephonically with existing Sage customers. Help our customers understand the contact path and address any outstanding issues. In addition, the customer services agent will provide solutions to accountants, partners and customer on various on problems relating to the product and other administrative areas. Engagement with internal Sage functions to find solutions to problems, this way gaining a better understanding of the greater picture and workings of Sage.
Sage is a rapidly growing technology company that values innovation, creativity, and diversity. We pride ourselves on being at the forefront of cutting-edge technology and providing our customers with exceptional service. Our success is built on our people and we believe that our employees are our greatest asset. We are looking for aspiring Customer Services Interns to join our program and help us accelerate our growth
Summary of the Role
- Call Customers and update internal systems
- Address any outstanding issue on the customer's account
- Get issues sorted and educate the customer on who to reach out to solve issues
- Educating on how to use the IVR & Customer Portals
- Delivering timeous communication to Customer Experience leads on any trends picked up during conversation
What will make me successful?
- A grade 12 matric certificate
- A degree or a national diploma qualification in Business Management / Marketing Management / Business Administration
- You must have basic computer skills - Microsoft office
- A Clear Criminal record
- Must have excellent telephonic etiquette
- Good understating of customers in the Accounting, Payroll & HR environment
- Must demonstrate good interpersonal skills and work with internal and external customers
- A proactive and motivated attitude with a strong desire to learn and grow.
- Excellent communication (both verbal & written)
- Ability to work both independently and collaboratively to support the Customer Service team.
Office Location
This is a hybrid role - three days per week in our Midrand office. Training during the 1st month will require you to be in office for 5 days, Monday to Friday.
What can I expect from the process?
- Apply online with CV
- Complete a gamified science-driven assessment via Harver, to help us accurately assess if you're aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process.
- If you match the profile, you'll be sent a video interview to record.
- If your video interview is successful, you'll be invited to an Assessment Centre
- Successful candidates will join our Intern Programme on 1st October 2026 for 12 months
As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.
Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at .
Customer Operations
South Africa
Johannesburg
Hybrid
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at .
Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Customer Experience Intern
**Job Description** :
**Key Responsibilities** :
**Function** :
**Country** :
**Office Location** :
**Work Place type** :
**Advert**
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

What You'll be doing:

• Support customer product trials and new product introductions to ensure successful implementation.
• Investigate customer complaints and provide technical solutions to resolve product-related issues.
• Conduct customer visits to assess product performance, provide support, and strengthen customer relationships.
• Participate in root cause analysis (RCA) and support the implementation of corrective and preventive actions.
• Provide technical support to production teams to improve product quality and reduce defects.
• Prepare and maintain technical reports, product specifications, and related documentation.
• Deliver product and process training to customers, operators, and apprentices where required.
• Work closely with Quality, Production, and other technical teams to support continuous improvement initiatives.

What we're looking for:

• Grade 12 / Matric.
• Diploma in Quality or a related technical qualification.
• Injection Moulding or Plastic Processing Certificate.
• A trade qualification will be advantageous.
• Minimum 3 years' technical experience within an injection moulding or plastic manufacturing environment.
• Sound understanding of quality systems and manufacturing processes.
• Strong analytical, problem-solving, and communication skills.
• Proficient in Microsoft Office.
• Well organised with the ability to work effectively under pressure.

If you enjoy problem-solving, building relationships, and delivering exceptional service, we'd love to hear from you.



How to Apply
To apply for this opportunity:

1. Visit