5 Customer Service jobs in Vereeniging
Telesales & Customer Service Representative
Posted 12 days ago
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Job Description
Overview
Vacancy : Telesales & Customer Service Representative – Vereeniging
Location : Vereeniging
Start Date : As soon as possible
A well-established franchise company based in Vereeniging is seeking a dynamic and customer-focused Telesales & Customer Service Representative to join our team.
Minimum Requirements- Matric (Grade 12) – essential
- 2–3 years telesales experience
- 3–4 years customer service experience
- Own reliable transport and valid driver’s license
- Excellent communication skills – well-spoken and professional
- Strong telephone etiquette
- Bubbly and positive personality
- Ability to work independently and as part of a team
- Strong business mindset and problem-solving skills
- Conduct outbound telesales calls to generate leads and close sales
- Build and maintain relationships with new and existing customers
- Handle customer queries and provide exceptional service
- Maintain accurate records of sales and customer interactions
- Meet and exceed sales targets and service KPIs
- Salary 10K - 11K
- Competitive salary package
- Supportive and friendly working environment
- Opportunity to grow within a successful franchise group
Entry-level Customer Service Care Consultant(Training Offered)
Posted 9 days ago
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Job Description
We are looking for a young, hardworking, and ambitious individual to offer customer care at selected retail stores under our company. NO EXPERIENCE NEEDED . The potential candidate will be given intensive management training and coaching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while developing the expertise to launch your own marketing business.
Over The Course Of Training, Participants Will
- Receive Comprehensive Training: Learn essential marketing strategies, digital tools, and business management techniques from industry experts.
- Gain Practical Experience: Work on real-world projects and campaigns, applying your skills in a supportive and innovative environment.
- Travel and Network: Participate in industry events and travel opportunities to build valuable connections and expand your professional network.
- Develop Business Acumen: Get practical insights into running a marketing company, from client acquisition to financial management.
The candidate should be well-spoken, self-driven, passionate, possess good communication and interpersonal skills, be energetic, and willing to work in a team environment.
#J-18808-LjbffrEntry-level Customer Service Care Consultant(Training Offered)
Posted 14 days ago
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Job Description
Over the course of training, participants will:
Receive Comprehensive Training: Learn essential marketing strategies, digital tools, and business management techniques from industry experts.Gain Practical Experience: Work on real-world projects and campaigns, applying your skills in a supportive and innovative environment.
Travel and Network: Participate in industry events and travel opportunities to build valuable connections and expand your professional network. Develop Business Acumen: Get practical insights into running a marketing company, from client acquisition to financial management.
The candidate should be well spoken,self-driven,passionate,good communication skills,interpersonal skills,energetic, and willing to work in a team environment.
Customer Service Manager Work From Home
Posted 20 days ago
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Job Description
As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies.
Duties & ResponsibilitiesKey Responsibilities:
- Leadership and Development: Lead a dynamic team, fostering a culture of continuous improvement, accountability, and high performance. Implement a coaching culture that supports professional growth and development.
- Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate operational risks.
- Training and Empowerment: Develop comprehensive training programs to advance team skills and knowledge. Encourage empowerment and decision-making within the team.
- Culture and Morale: Build a positive team environment that champions company values, encourages collaboration, and supports individual well-being.
- Performance Management: Promote a culture of excellence through regular performance reviews, feedback, and recognition. Drive initiatives that enhance productivity and customer satisfaction.
- Customer Escalations: Handle customer issues with empathy and professionalism, ensuring quick and effective resolutions.
- Innovation and Improvement: Stay informed about industry trends to drive innovation within the team. Lead projects aimed at improving processes and enhancing the customer experience.
- Data Analysis: Utilize customer data to identify trends, inform strategy, and improve service delivery.
Requirements:
- Animal Lover: Must love animals.
- Proven Leadership: Demonstrated ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational excellence.
- Strong Interpersonal Skills: Ability to inspire, motivate, and communicate effectively with team members at all levels.
- Problem-Solving: Exceptional problem-solving skills with the ability to navigate a fast-paced environment.
- Collaboration: Strong collaborative skills, able to work effectively with cross-functional teams to achieve business goals.
- Adaptability: Openness to embrace new challenges and a commitment to continuous learning and improvement.
- Customer-Centric: A strong commitment to delivering outstanding customer service.
Customer Service Manager - UK Company. (Work From Home)
Posted 20 days ago
Job Viewed
Job Description
As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies.
Duties & ResponsibilitiesKey Responsibilities:
- Leadership and Development: Lead a dynamic team, fostering a culture of continuous improvement, accountability, and high performance. Implement a coaching culture that supports professional growth and development.
- Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate operational risks.
- Training and Empowerment: Develop comprehensive training programs to advance team skills and knowledge. Encourage empowerment and decision-making within the team.
- Culture and Morale: Build a positive team environment that champions company values, encourages collaboration, and supports individual well-being.
- Performance Management: Promote a culture of excellence through regular performance reviews, feedback, and recognition. Drive initiatives that enhance productivity and customer satisfaction.
- Customer Escalations: Handle customer issues with empathy and professionalism, ensuring quick and effective resolutions.
- Innovation and Improvement: Stay informed about industry trends to drive innovation within the team. Lead projects aimed at improving processes and enhancing the customer experience.
- Data Analysis: Utilize customer data to identify trends, inform strategy, and improve service delivery.
Requirements:
- Animal Lover: Must love animals.
- Proven Leadership: Demonstrated ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational excellence.
- Strong Interpersonal Skills: Ability to inspire, motivate, and communicate effectively with team members at all levels.
- Problem-Solving: Exceptional problem-solving skills with the ability to navigate a fast-paced environment.
- Collaboration: Strong collaborative skills, able to work effectively with cross-functional teams to achieve business goals.
- Adaptability: Openness to embrace new challenges and a commitment to continuous learning and improvement.
- Customer-Centric: A strong commitment to delivering outstanding customer service.
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