1,199 Customer Relationship Manager jobs in South Africa

Job category: Transport, Logistics and Freight

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: No

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

We currently have an opportunity for a Customer Relationship Manager to join our dynamic team, Fastway Couriers.

To create, build and maintain successful relationships with existing customers in order to ensure that service level agreements (SLA’s) are adhered to, that customers receive the highest quality service and that customers are retained. The role involves resolving customers’ queries timeously and with accuracy and completeness, and also assists with invoicing queries and outstanding payments, thereby supporting the short and medium-term profitability of Fastway.

• Customer Management
• Contracts Management
• Administration and Reporting

• Diploma (NQF level 6) in Customer Care / Customer Services / Administration / Sales
• Excellent elocution in English and presentation capabilities
• MS Office (Excel, Word, PowerPoint, Outlook)
• Minimum 3 years’ experience in a client care / client management environment
• Available to be called out at any hour of the day or night to assist with situations
• Previous experience with Contract Management, Customer Care, Customer Relationship Management, Financial Management and Policies and Procedures
• Valid driver’s license with own reliable motor vehicle
• Respect and Care: Always show respect, care for and treat everyone fairly, put people first
• Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!
• Can Do: Must have a can-do attitude, believe in yourself, and live out our values always.
• Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.

Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities for growth and upselling.

You will serve as the main point of contact for assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service. In addition, you will collaborate with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop strategies to increase customer retention and loyalty.

• Develop and maintain productive relationships with assigned retail customers
• Ensure excellent customer service standards are met and maintained
• Identify customer needs and proactively provide solutions and recommendations
• Monitor customer satisfaction levels and address any issues or concerns
• Collaborate with internal teams to ensure timely delivery of products and services
• Identify opportunities for upselling and cross-selling
• Prepare and present reports on customer performance and satisfaction

• Bachelor's degree in Business, Marketing, or a related field
• Proven experience as a Customer Relationship Manager or relevant role in the retail industry
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to build and maintain strong customer relationships
• Proficient in MS Office suite
• Detail-oriented and highly organized
• Ability to work well in a team and collaborate with internal stakeholders

• Salary: Market Related
• Training and Development
• Paid Time Off (PTO) (if applicable)

Contact Hire Resolve for your next career-changing move.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

WELCOME TO OLX
Software innovation is the driving force behind the success of
Property24
. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.

We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team.

At OLX, we work together to build a more sustainable world through trade
.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom , Property24, AutoTrader.

Join OLX and see how far you can go
.

Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationship and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal role

Responsibilities

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• 2 to 3 Years' sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Market related basic salary plus monthly commission

If we're blown away by your CV, we'll call you in for an interview.

We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure

We look forward to meeting you.

To support our commitment to diversity, inclusion, and compliance with South Africa's Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don't meet all the requirements - you may be just the right fit for this or other opportunities with us

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our
Privacy Statement
.

Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationship and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal role

Responsibilities

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• 2 to 3 Years' sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

Market related basic salary plus monthly commission

Overview

This role focuses on managing and strengthening customer relationships, ensuring client satisfaction, and supporting operational excellence within the payments ecosystem.

The position is suited to professionals with strong account management experience rather than sales, who can proactively manage client needs, resolve issues, and contribute to process improvements in a collaborative environment.

• Manage and strengthen customer relationships to ensure client satisfaction
• Proactively manage client needs and resolve issues
• Contribute to process improvements in a collaborative environment

• Proven experience in customer relationship or account management
• Fintech or payments industry experience is essential
• Strong interpersonal and communication skills
• Ability to manage multiple clients and priorities effectively
• Experience in problem-solving and improving customer experience
• Comfortable working onsite initially, transitioning to a hybrid model

• Work in a client-facing role within the fintech / payments sector
• Hybrid working arrangement after initial onboarding period
• Opportunity to develop and strengthen strategic client relationships
• Competitive salary with potential for professional growth

Apply Now

If you are an experienced customer relationship professional with fintech expertise, ready to take on a key client-facing role, submit your CV to be considered.

Important: Only candidates who meet the listed requirements will be considered. If you do not hear back from us within two weeks, please consider your application unsuccessful.

Overview

Customer Relationship Manager - Telesales, Cape Town, South Africa. Property24 – Sales / Full-time / On-site. Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts and the ability to forge strong relationships and close deals, this role is ideal.

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with a calling programme
• Build relationships with existing and new customers
• Achieve individual sales targets

• 2 to 3 Years’ sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

• Market related basic salary plus monthly commission

If we're blown away by your CV, we'll call you in for an interview. We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure! We look forward to meeting you.

Overview

WELCOME TO OLX

Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We have created leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.

We’re always growing our products, so if you’re one of SA’s talented software developers, you’d be a great addition to our team.

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people every month, through our well-loved consumer brands including OLX, Otodom, Property24, AutoTrader.

Join OLX and see how far you can go.

Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationships and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal role!

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

• 2 to 3 Years’ sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

• Market related basic salary plus monthly commission

If we are blown away by your CV, we will call you in for an interview. We will give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality. If you get the job, be prepared for a pretty great adventure!

We look forward to meeting you.

To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.

Diversity, Equity and Inclusion at OLX

OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.