41 Customer Relationship Manager jobs in South Africa

Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.

Our Employment Equity goals will be taken into account in our selection process.

Responsibilities

• Market Property24 products and establish a strong brand and product presence in your allocated area
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• Matric, relevant tertiary qualification would be an advantage
• 3 to 5 years' experience in sales
• Proven sales track record
• Good working knowledge of MS Office
• Good command of English and Afrikaans (written and verbal)
• Valid driver's license and own reliable vehicle
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Marker related basic salary plus monthly commission
• Fuel and cellphone allowance
• Use of company laptop

My client, a leading payment aggregator and provider of secure payment solutions, is looking for a Customer Relationship Manager to join their growing team. The main purpose of the role is to take responsibility for step growth in transaction volumes through servicing existing billers effectively, and through the onboarding of new high volume potential billers.

The ideal candidate is a dynamic and proactive self-starter, with the ability to switch between high level strategy and detailed work. Furthermore, the candidate is disciplined and tenacious, seeing opportunities through to completion. This role will have a strong focus on the public sector, which will include municipal- and other government entities.

Responsibilities will include:

• Grow transaction volumes through servicing of billers under management
• Source and onboard new billers
• Grow transaction volumes through both retailer and digital payment networks
• Establish a trusted advisor relationship with key (existing and prospect) biller stakeholders
• Identify and develop Pay@ strategic partnerships – banks, referral partners, etc.
• Explore innovative new solutions and collaborate across the business
• Act as the key interface between billers / prospects and departments
• Maintain marketing presence in conjunction with the marketing team
• Liaise internally to ensure operations pertaining to billers run smoothly
• Track and report key business opportunities, sales analysis and forecasts, solutions and query management

Minimum requirements:

• Relevant qualification;
• 3 - 5 years' in similar experience in the payments / financial industry, with referenceable sales and enterprise level client relationship management experience;
• Experience in the public sector will be beneficial, preferably in local government;
• Understanding of payments environment
• Valid driver's license, own transport & and the ability to travel fairly often;
• Fluent in business English, any additional languages will be seen as beneficial.

WELCOME TO OLX

Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.

We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team.

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24, AutoTrader.

Join OLX and see how far you can go.

Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services. Our employment equity goals will be taken into account in our selection process.

• Market Property24 products and establish a strong brand and product presence in your allocated area
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

• Matric, relevant tertiary qualification would be an advantage
• 3 to 5 years' experience in sales
• Proven sales track record
• Good working knowledge of MS Office
• Good command of English and Afrikaans (written and verbal)
• Valid driver's license and own reliable vehicle
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

• Market related basic salary plus monthly commission
• Fuel and cellphone allowance
• Use of company laptop

If we're blown away by your CV, we'll call you in for an interview.

We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure

We look forward to meeting you.

To support our commitment to diversity, inclusion, and compliance with South Africa's Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.

Diversity, Equity and Inclusion at OLX

OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don't meet all the requirements - you may be just the right fit for this or other opportunities with us

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement .

Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services. The successful candidate will cover the Garden Route

Responsibilities

• Market Property24 products and establish a strong brand and product presence in your allocated area
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• Matric, relevant tertiary qualification would be an advantage
• 3 to 5 years' experience in sales
• Proven sales track record
• Good working knowledge of MS Office
• Good command of English and Afrikaans (written and verbal)
• Valid driver's license and own reliable vehicle
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Market related basic salary plus monthly commission
• Fuel and cellphone allowance
• Use of company laptop

Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services. The successful candidate will cover the Garden Route

Responsibilities

• Market Property24 products and establish a strong brand and product presence in your allocated area
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• Matric, relevant tertiary qualification would be an advantage
• 3 to 5 years' experience in sales
• Proven sales track record
• Good working knowledge of MS Office
• Good command of English and Afrikaans (written and verbal)
• Valid driver's license and own reliable vehicle
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Market related basic salary plus monthly commission
• Fuel and cellphone allowance
• Use of company laptop

WELCOME TO OLX
Software innovation is the driving force behind the success of
Property24
. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.

We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team.

At OLX, we work together to build a more sustainable world through trade
.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom , Property24, AutoTrader.

Join OLX and see how far you can go
.

Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationship and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal role

Responsibilities

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• 2 to 3 Years' sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Market related basic salary plus monthly commission

If we're blown away by your CV, we'll call you in for an interview.

We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure

We look forward to meeting you.

To support our commitment to diversity, inclusion, and compliance with South Africa's Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don't meet all the requirements - you may be just the right fit for this or other opportunities with us

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our
Privacy Statement
.

Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationship and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal role

Responsibilities

• Market Property24 products and establish a strong brand and product presence
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• 2 to 3 Years' sales experience
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

Market related basic salary plus monthly commission

Eduvos is looking to employ a Regional Customer Relationship Manager to support and oversee our Vanderbijlpark, Bloemfontein and Potchefstroom campuses. The successful candidate must be based at either our Vanderbijlpark, Bloemfontein or Potchefstroom campus.

Position Type:

Permanent

Pupose of the role:

To drive regional strategy and execution of school engagement, data collection, and long-lead conversion initiatives. This role oversees a team of Customer Relationship Leads or Marketers across multiple campuses, ensuring segmentation strategy, customer experience, and national objectives are effectively localized and delivered.

Qualifications / Education / Certification

• Bachelor's degree in Business, Marketing, or related field (required).
• Professional certifications in CRM, Event activation, Education Marketing, or Leadership (advantageous).

Experience

• At least 6 years' experience in a sales or marketing leadership role.
  Proven team management experience (- 8 team members).
• Prior exposure to the higher education sector.
• Strong record in lead generation, pipeline development, and strategic account management.

• Regular travel between campuses and schools.
• Own transport and valid driver's licence required.
• Flexibility to work evenings/weekends as needed.

Customer Relationship Management

• Drive regional strategy for school engagement and data collection.
• Manage execution of national segmentation strategy (Grades 9–12).
• Identify and nurture key strategic school partnerships in regions.

Lead Generation and Pipeline Development

• Ensure lead quality, quantity, and application conversion from pre-enrol campaigns.
• Align all CRM efforts with campaign timing and intakes.
• Collaborate with Marketing and Sales on cross-functional initiatives.

Team Development and Performance

• Lead and mentor CRM staff to achieve targets and uphold engagement quality.
• Conduct regular performance reviews and implement growth plans.
• Promote a service-driven, student-focused culture.

System Utilisation

• Ensure optimal use of CRM systems for tracking, segmentation, and forecasting.
• Monitor data hygiene, entry standards, and reporting accuracy.
• Identify system training needs and close gaps proactively.

Stakeholder Engagement

• Build and maintain relationships with internal stakeholders (e.g., Sales, Academics, Finance).
• Oversee external engagements with schools, sponsors, and feeder institutions.
• Lead collaboration efforts on regional events and national activations.

Governance and Compliance

• Ensure adherence to organisational standards and policies.
• Drive audit readiness, ethical conduct, and brand consistency.
• Manage budget utilisation for regional CRM activities.

Deliverables / KPAs

• Regional lead and pre-enrol targets met or exceeded
• Implementation of segmentation strategy with measurable reach
• Documented coaching and development of CRM staff
• High-quality engagement logs and event feedback
• Timely submission of forecasts and CRM reports
• Strong stakeholder feedback and school relationship health

Budgets

• Manage regional CRM budgets, including forecasting and tracking.

Planning

• Develop school engagement and segmentation plans per term.
• Align regional CRM plans with academic and national sales calendars.

Execution Monitoring

• Implement activity tracking, quality audits, and corrective actions as needed.

Reporting

• Prepare and submit regional CRM performance and market insight reports.

Workflow / Alignment / Silos

• Coordinate across sales, marketing, and campus ops to ensure alignment with Eduvos strategy.

Problem Solving and Decision Quality

• Address regional escalations, complaints, and process inefficiencies.

Resourcing and Capacity Management

• Manage team workload, travel logistics, and infrastructure needs.

Operational Efficiency

• Standardise school engagements, value-add implementation, and CRM practices.

Governance and Risk Management

• Comply with all policies and mitigate reputational and data risks.

Strategy Alignment

• Link regional plans to enrolment, conversion, and brand awareness goals.

Talent Acquisition, Selection, Onboarding

• Recruit, onboard, and embed new CRM team members effectively.

Individual Performance

• Set objectives, conduct reviews, and implement corrective actions.

Succession / Bench Strength

• Build CRM leadership capacity and future team pipeline.

Training & Development

• Provide ongoing professional development and performance coaching.

Culture and Climate

• Promote high morale, collaboration, and student-centricity.
• Drive high quality and performance standards.

Change Capability

• Lead change readiness, resilience, and adoption across CRM teams.

• Deep understanding of CRM and segmentation strategy.
• Event planning and execution.
• Analytical and reporting skills using CRM tools.
• Excellent stakeholder engagement and presentation skills.

• Strategic, collaborative, and outcome-focused.
• Excellent communicator and motivator.
• Proactive problem solver and innovator.
• Values-driven, resilient, and growth-oriented.