3 Customer Data jobs in South Africa

About UsThe VKB Group is an agricultural company that supports farmers and produces straight-from-the-farm foods for consumers. In addition to its various consumer brands, the VKB Group is represented by its regional brands: VKB, GWK, and NTK. Our roots are firmly planted in agriculture, with farming at our core, and we have continuously grown and evolved throughout the years.Job DescriptionWe seek a detail-oriented CRM Data Specialist to maintain and update customer data in our CRM platform. The CRM Data Specialist is responsible for ensuring customer data's integrity, accuracy, and compliance within the CRM system. This role supports marketing and client services by maintaining high-quality data standards, enabling effective customer engagement, and ensuring adherence to data governance policies.Duties & ResponsibilitiesMaintain and update customer account records in CRM, ensuring accuracy, completeness, and consistency across all data points Identify and resolve duplicate, outdated, or incorrect records. Proactively identify and escalate issues or missing information that may prevent seamless workflow Collaborate with business teams to clarify and validate data change requests, ensuring smooth and efficient process execution Review and process new account creation requests, ensuring they meet company standards and data quality guidelines Execute account amendments, including changes to account names, contacts, and updates to trading status Manage and update account hierarchies through parenting adjustments to accurately reflect account structures Work across multiple internal systems and maintain a single, clean source of truth within the CRM system Ensure all CRM data practices comply with POPIA and other relevant data protection regulations. Implement and enforce data entry standards and protocols. Collaborate with IT and CRM vendors to support system updates, integrations, and troubleshooting. Train internal teams on CRM data standards and best practices. Provide support for data-related queries and issues. Skills RequiredTechnical & Process-Oriented Skills Proficient in data entry and administrative tasks with a strong commitment to accuracy and attention to detail Familiarity with CRM systems, notably Microsoft Dynamics, is a plus Skilled in handling process-driven tasks with consistency and focus Knowledge of process improvement methodologies Microsoft Office proficiency – Excell a requirement Organisational & Time Management Skills Capable of managing multiple priorities and tasks effectively Demonstrates a strong sense of ownership, responsibility, and urgency Communication & Interpersonal Skills Strong verbal and written communication skills for effective collaboration across teams Must be well spoken and able to communicate at all levels with internal and external stakeholders Customer-focused with a team-oriented, collaborative mindset Work Ethic & Independence Self-motivated, reliable, and able to work independently or as part of a team QualificationsNQF Level 4: Certificate in data handling and/or administration At least 3 years of related experience. Experience in the agricultural industry: 2 years. Experience with marketing automation tools and CRM software is a plus. Proficiency with Microsoft Office and ‘365. What We OfferCompetitive salary and benefits package. Opportunity to work with a talented and passionate team. Professional development and growth opportunities. A dynamic and inclusive work environment. How To ApplyThe company can expire jobs at any time at its discretion. VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment. VKB Group is an equal opportunity employer. Its approved Employment Equity Plan and Targets will be considered part of the recruitment process, aligned to its Employment Equity and transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities. Things to take note of when applying through our Career Portal.Use Google Chrome when accessing the portal - Clear copy of your CV in either PDF or Word The CV should not have handwriting on the document. NB! Only submit your CV in the Upload CV section of the application form, not a PDF that includes other documents such as an ID or driver’s License. The application form will allow the candidate to upload supporting documents. #J-18808-Ljbffr

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience with cloud native architecture in a customer-facing or support role.
+ Experience engaging with, and presenting to, technical stakeholders and executive leaders.
+ Experience with "Big Data" technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
**Preferred qualifications:**
+ Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
+ Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools and data governance on cloud native architectures.
+ Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
+ Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
+ Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data life-cycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data life-cycle.
+ Share in-depth data analytics expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
+ Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
+ Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
+ Prepare and deliver sales messaging in an effort to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and Request for Information responses.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: