20 Cultural Tourism jobs in South Africa
Travel Operations Agent - Operations OneTeam
Posted 12 days ago
Job Viewed
Job Description
Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team!
(These roles are planned to be based in Gardens - Cape Town (South Africa))
About the Role
The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion.
Key Responsibilities:
- Customer Experience:
- Resolve customer queries through various channels within SLA.
- Collaborate with suppliers to offer the best solutions.
- Adhere to service quality and quantity standards.
- Quality Assurance:
- Meet team QA scorecard targets.
- Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance.
- Maintain and improve supplier relationships.
- Productivity:
- Action bookings in operations queues within SLA.
- Process payments and reissue tickets accurately.
- Error Management:
- Minimise errors by adhering to airline rules for domestic and international bookings.
- Ad Hoc Support:
- Assist with operational tasks as needed.
Job Requirements:
Qualification & Experience:
- At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience
- Relevant tertiary qualifications beneficial
- Customer service experience across multiple channels.
- Strong knowledge of fares, calculations, and Travelstart systems/policies.
- Proficiency in Amadeus or other GDS systems
- At least 2 years of travel industry experience.
Personal Competencies:
- Attention to detail, accuracy, and diligence.
- Effective time management and multitasking abilities.
- Self-motivation with a proactive and adaptable approach.
- Strong teamwork and problem-solving skills
This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency.
About the team
The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC.
#J-18808-LjbffrSwedish speaking Travel Support Agent
Posted 359 days ago
Job Viewed
Job Description
Calling all young, Swedish speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent to join their team in Johannesburg, South Africa . They need a travel enthusiast who will help their Swedish speaking clients plan the trip of a lifetime! Does this job sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Swedish speaking Travel Support Agent in Johannesburg, South Africa will include:
Respond to customer inquiries via phone and emailProvide accurate and timely information about our travel products and servicesAssist customers with booking and planning their tripsBuild and maintain positive relationships with customersRequirementsRequirements for this Swedish speaking Travel Support Agent job in Johannesburg, South Africa :
Fluency in Swedish and EnglishStrong communication and customer service skillsPassion for travel and helping others plan their dream vacationsPositive attitude and desire to learn and growIf you meet the above requirements for this Swedish speaking Travel Support Agent job in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!
Travel Sales Agent (Call Center) – Indirect
Posted 22 days ago
Job Viewed
Job Description
About Club Med
Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.
Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operate s close to 70 sun and snow resorts across the globe offering unique travel experiences. W e offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.
Job Overview
Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.
As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.
Key Responsibilities
1. Promoting Club Med packages : Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.
2. Inbound and Outbound C ontact s : Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers , support modification and strengthen relationship with travel agents.
3. Providing information : Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation , activities, transport and pricing, to provide accurate information to travel agents and address their queries .
4 . Making Sales : Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform “Club Med Travel Agent” portal.
5 . Meeting Sales Targets : Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.
6. Process Bookings : Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.
7 . Upselling : Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers’ holiday experience and increase revenue.
8. Customer Service : Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.
9. Maintaining Records : Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.
10. Continuous Learning and Improvement : Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.
Education level
Bachelor’s degree or equivalent
Experience
Solid knowledge of the travel and tourism industry
Experience in a similar position and sector
Mastery of sales technics and negotiation skills
Familiarity with ski travel is advantageous
Knowledge of Amadeus is also beneficial
Languages
Fluency in spoken and written English is mandatory .
Benef its
Smartworking – W ork from home policy / 90 days per year
3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority
13th cheques payable in December
Private healthcare insurance
Employer contribution to the Allan Gray Retirement Fund
Travel Sales Agent (Call Center) – Indirect
Posted 24 days ago
Job Viewed
Job Description
About Club Med
Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.
Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operate s close to 70 sun and snow resorts across the globe offering unique travel experiences. W e offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.
Job Overview
Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.
As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.
Key Responsibilities
1. Promoting Club Med packages : Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.
2. Inbound and Outbound C ontact s : Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers , support modification and strengthen relationship with travel agents.
3. Providing information : Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation , activities, transport and pricing, to provide accurate information to travel agents and address their queries .
4 . Making Sales : Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform “Club Med Travel Agent” portal.
5 . Meeting Sales Targets : Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.
6. Process Bookings : Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.
7 . Upselling : Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers’ holiday experience and increase revenue.
8. Customer Service : Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.
9. Maintaining Records : Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.
10. Continuous Learning and Improvement : Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.
Education level
Bachelor’s degree or equivalent
Experience
Solid knowledge of the travel and tourism industry
Experience in a similar position and sector
Mastery of sales technics and negotiation skills
Familiarity with ski travel is advantageous
Knowledge of Amadeus is also beneficial
Languages
Fluency in spoken and written English is mandatory .
Benef its
Smartworking – W ork from home policy / 90 days per year
3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority
13th cheques payable in December
Private healthcare insurance
Employer contribution to the Allan Gray Retirement Fund
Assistant Professor - Digital Curation and Cultural Heritage
Posted 14 days ago
Job Viewed
Job Description
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Assistant Professor - Digital Curation and Cultural HeritageDate Posted: 07/23/2025
Closing Date: 09/08/2025, 11:59PM ET
Req ID: 43241
Job Category: Faculty - Tenure Stream (continuing)
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Description:
The Faculty of Information at the University of Toronto invites applications for a full-time tenure stream position in Digital Curation and Cultural Heritage. The appointment will be at the rank of Assistant Professor, with an anticipated start date of July 1, 2026.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence ), and to enact its Response to Canada’s Truth and Reconciliation Commission. Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
Candidates must have earned a PhD degree in Information; Cultural Heritage Studies; Digital Archaeology; Digital Humanities; Indigenous Studies; Communication Studies; Media Studies; Science & Technology Studies; Architecture; Museum Studies; Human-Computer Interaction or a related area by the time of appointment, or shortly thereafter, with a demonstrated record of excellence in research and teaching. We seek candidates whose research and teaching interests complement and enhance our existing Faculty strengths . The Faculty of Information is home to the Digital Curation Institute, Knowledge Media and Design Institute, Centre for Culture and Technology, and GLAM Incubator, and offers added opportunities for collaboration with Book History and Print Culture. The successful candidate will be expected to pursue innovative and independent research, and to establish an outstanding, competitive, and externally funded research program. The successful candidate will perform standard professional and administrative activities appropriate to a pre-tenure career stage at a research-intensive university.
We seek candidates with global and comparative research interests in one or more of the following areas: preservation of born-digital and born-networked materials; virtual reconstruction of tangible and intangible heritage; ethics and governance of digital materials; community-integrated digital heritage; and access and use of digital materials. The successful candidate will bring experience with the creation and/or application of technical skills, including but not limited to: data documentation and metadata; systems design and development; data analytics; augmented and virtual reality modelling; media obsolescence and recovery; workflows; standards; digital forensics; and/or geographic information systems (GIS).
We seek candidates able to contribute to curricular development and to teach across our diverse professional (BI, MI, MMSt) and research (PhD) programs. Evidence of excellence in teaching will be provided through teaching accomplishments, the teaching dossier (with required materials outlined below) submitted as part of the application, as well as strong letters of reference. Other teaching-related activities can include performance as a teaching assistant or course instructor, experience leading successful workshops or seminars, student mentorship, or excellent conference presentations or posters.
Candidates must provide evidence of research excellence which can be demonstrated by a record of publications in top-ranked and field relevant journals, forthcoming publications, or creative professional activities meeting high international standards, successful research grants, the submitted research statement, presentations at significant conferences, awards and accolades, and strong endorsements from referees. The successful candidate must provide demonstrated evidence of readiness as a research supervisor in the application materials, as they will be expected to undertake undergraduate and graduate research supervision and teaching. The successful candidate will also have a demonstrated record of securing grants and research funding.
Salary will be commensurate with qualifications and experience.
The Faculty of Information is a research-led Faculty committed to educating the next generation of professional and academic leaders in information, who join us in transforming society through collaboration, innovation, and knowledge creation. We are guided by core values that include engagement with cultural, social, political, and ethical issues in information to benefit society; and transparency, accountability, and public responsibility. With an outstanding and award-winning faculty, our key strengths are the quality of our interdisciplinary research, the abilities of our graduate students, close ties across the university, and committed alumni. Our strategic priorities are excellence through interdisciplinarity, impact through partnerships, and equity through fostering inclusive environments. We are especially proud of the calibre, excellence, academic engagement, and diversity of our students.
As part of the University of Toronto , the Faculty of Information offers the opportunity to teach, research, and live in one of the most diverse cities in the world. We seek candidates who have demonstrated a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment through their application materials. Candidates therefore must submit a statement of contributions to equity and diversity, which might cover topics such as (but not limited to): teaching or research that incorporates a focus on underrepresented communities, the development of inclusive pedagogies, or the mentoring of students from underrepresented groups.
All qualified candidates are invited to apply online by clicking the link below. Applicants must submit
- a research statement outlining current and future research agenda;
- a recent writing sample;
- a statement of contributions to equity, diversity, inclusion, and accessibility (as outlined above); and,
- a teaching dossier including a teaching statement, sample course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities as listed above.
Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .
Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Melissa Szopa, Administrative Coordinator, Academic at .
All application materials, including recent reference letters, must be received by September 8, 2025.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact .
Associate Professor - Digital Curation and Cultural Heritage
Posted 14 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Associate Professor - Digital Curation and Cultural HeritageDate Posted: 07/23/2025
Closing Date: 09/08/2025, 11:59PM ET
Req ID: 43242
Job Category: Faculty - Tenure Stream (continuing)
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Description:
The Faculty of Information at the University of Toronto invites applications for a full-time tenure stream position in Digital Curation and Cultural Heritage. The appointment will be at the rank of Associate Professor, with an anticipated start date of July 1, 2026.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence ), and to enact its Response to Canada’s Truth and Reconciliation Commission. Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
Candidates must have earned a doctoral degree in Information; Cultural Heritage Studies; Digital Archaeology; Digital Humanities; Indigenous Studies; Communication Studies; Media Studies; Science & Technology Studies; Architecture; Museum Studies; Human-Computer Interaction or a related area, with a clearly demonstrated record of excellence in research and teaching. We seek candidates whose research and teaching interests complement and enhance our existingFaculty strengths . The Faculty of Information is home to the Digital Curation Institute, Knowledge Media and Design Institute, Centre for Culture and Technology, and GLAM Incubator, and offers added opportunities for collaboration with Book History and Print Culture. The successful candidate will be expected to pursue innovative and independent research, and to establish an outstanding, competitive, and externally funded research program. The successful candidate will perform standard professional and administrative activities appropriate to a post-tenure career stage at a research-intensive university.
We seek candidates who are leaders in global and comparative research in one or more of the following areas: preservation of born-digital and born-networked materials; virtual reconstruction of tangible and intangible heritage; ethics and governance of digital materials; community-integrated digital heritage; and access and use of digital materials. The successful candidate will bring experience with the creation and/or application of technical skills, including but not limited to: data documentation and metadata; systems design and development; data analytics; augmented and virtual reality modelling; media obsolescence and recovery; workflows; standards; digital forensics; and/or geographic information systems (GIS).
Candidates must provide evidence of research excellence which can be demonstrated by a record of sustained high-impact contributions and publications in top-ranked and field relevant journals, creative professional activities, the submitted research statement, presentations at significant conferences, awards and accolades, successful supervision of student and post-doctoral research, and other noteworthy activities that contribute to the visibility and prominence of the discipline, as well as strong endorsements from referees.
We seek candidates able to contribute to curricular development and to teach across our diverse professional (BI, MI, MMSt) and research (PhD) programs. Evidence of excellence in teaching will be provided through teaching accomplishments and innovative pedagogical approaches, the teaching dossier submitted as part of the application (with required materials outlined below), as well as strong letters of reference. Other teaching-related activities can include performance as course instructor, experience leading successful workshops or seminars, mentorship, or curricular development in non-university settings, as well as participation in significant conferences or public engagements, awards and accolades.
Salary and rank will be commensurate with qualifications and experience.
The Faculty of Information is a research-led Faculty committed to educating the next generation of professional and academic leaders in information, who join us in transforming society through collaboration, innovation, and knowledge creation. We are guided by core values that include engagement with cultural, social, political, and ethical issues in information to benefit society; and transparency, accountability, and public responsibility. With an outstanding and award-winning faculty, our key strengths are the quality of our interdisciplinary research, the abilities of our graduate students, close ties across the university, and committed alumni. Our strategic priorities are excellence through interdisciplinarity, impact through partnerships, and equity through fostering inclusive environments. We are especially proud of the calibre, excellence, academic engagement, and diversity of our students.
As part of the University of Toronto , the Faculty of Information offers the opportunity to teach, research, and live in one of the most diverse cities in the world. We seek candidates who have demonstrated a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment through their application materials. Candidates therefore must submit a statement of contributions to equity and diversity, which might cover topics such as (but not limited to): teaching or research that incorporates a focus on underrepresented communities, the development of inclusive pedagogies, or the mentoring of students from underrepresented groups.
All qualified candidates are invited to apply online by clicking the link below. Applicants must submit
- a research statement outlining past intellectual impact and future research agenda;
- three relevant publications or works of creative professional activities;
- a statement of contributions to equity, diversity, inclusion, and accessibility (as outlined above); and,
- a teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities as listed above.
Applicants must provide the name and contact information of three references. The Faculty will request letters of recommendation from references at a later stage of the search process.
Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Melissa Szopa, Administrative Coordinator, Academic at .
All application materials, including names and contact information of references, must be received by September 8, 2025.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact .
Assistant professor - digital curation and cultural heritage
Posted today
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Associate professor - digital curation and cultural heritage
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Assistant professor - digital curation and cultural heritage
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Art and Heritage Manager
Posted 4 days ago
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Join to apply for the Art and Heritage Manager role at Nedbank
Join to apply for the Art and Heritage Manager role at Nedbank
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Job Family
Administration, Operations and Facilities
Property Development and Construction
Manager Others (MO)
Job Purpose
To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Courage
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Art/Creative, Consulting, and Management
- Industries Museums, Historical Sites, and Zoos, Retail Art Dealers, and Historical Sites
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