What Jobs are available for Cultural Tourism in South Africa?

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Travel Desk Agent to join our Front Office team.

We are seeking a knowledgeable and guest-focused Travel Desk Agent to assist guests with tours, transfers, and travel arrangements while providing exceptional service and personalised recommendations. The ideal candidate will have excellent knowledge of Cape Town and surrounding attractions, a strong network of travel and tour suppliers, and proven hotel travel desk or concierge experience.

• Minimum 2 years experience in a travel desk, concierge, or tourism-related role within a 4- or 5-star hotel environment
• Diploma or certificate in Tourism, Hospitality Management, or Travel advantageous
• Strong knowledge of Cape Towns attractions, tours, restaurants, and cultural experiences
• Excellent customer service and sales skills with the ability to upsell tours and services
• Proficiency in Opera PMS (advantageous) and Microsoft Office
• Ability to liaise with local tour operators, transport providers, and event organisers
• Excellent communication, interpersonal, and organisational skills
• Ability to work flexible shifts, including weekends and public holidays
• South African citizen with a valid ID

• Assist guests with booking tours, excursions, transfers, and restaurant reservations
• Provide professional recommendations on attractions, cultural sites, and local experiences
• Manage guest enquiries promptly and accurately, ensuring memorable guest experiences
• Maintain excellent relationships with local tour operators, suppliers, and transport providers
• Handle reservations, confirmations, payments, and cancellations efficiently
• Promote and upsell hotel facilities, events, and partner experiences to maximise guest satisfaction and revenue
• Work closely with the Front Office and Concierge teams to provide seamless guest services
• Maintain detailed records of bookings, payments, and supplier invoices
• Ensure compliance with hotel policies, service standards, and guest safety requirements

• Must hold a valid South African ID
• Only candidates with relevant hotel/travel desk experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Closing date: 16 October 2025

Online Applications

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

Job Opportunity: Vias Agent

Visa Time is looking for a tech-savvy, reliable agent to support a small but busy visa consultancy. This is a remote and in person position, perfect for someone who is detail-oriented, works well under pressure, and can time-sensitive workloads.

What we're looking for:

• Strong computer literacy (email, PDF editing, online forms, etc.)

• Ability to learn fast and follow detailed instructions

• Available at short notice when urgent work comes in

• Good communication skills and a calm, can-do attitude

MUST HAVE:

Experience in admin, immigration/visa processes, or customer service.

If you're driven, organised, efficient, and ready to jump, we'd love to hear from you.

To apply, send your CV and explain why you would be perfect for this role to

About Club Med
Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.

Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operates close to 70 sun and snow resorts across the globe offering unique travel experiences. We offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

Job Overview
Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.

As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.

Key Responsibilities

• Promoting Club Med packages: Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.
• Inbound and Outbound Contacts: Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers, support modification and strengthen relationship with travel agents.
• Providing information: Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation, activities, transport and pricing, to provide accurate information to travel agents and address their queries.
• Making Sales: Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform "Club Med Travel Agent" portal.
• Meeting Sales Targets: Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.
• Process Bookings: Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.

7
. Upselling:
Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers' holiday experience and increase revenue.

• Customer Service: Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.
• Maintaining Records: Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.
• Continuous Learning and Improvement: Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.

Education level

• Bachelor's degree or equivalent

Experience

• Solid knowledge of the travel and tourism industry
• Experience in a similar position and sector
• Mastery of sales technics and negotiation skills
• Familiarity with ski travel is advantageous
• Knowledge of Amadeus is also beneficial

Languages

• Fluency in spoken and written English is mandatory.

Benefits

• Smartworking – Work from home policy / 90 days per year
• 3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority
• 13th cheques payable in December
• Private healthcare insurance
• Employer contribution to the Allan Gray Retirement Fund

Calling all young, Swedish  speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent  to join their team in Johannesburg, South Africa .  They need a travel enthusiast who will help their Swedish  speaking clients plan the trip of a lifetime! Does this job  sound like the perfect challenge for you? Keep reading!

Your key job  responsibilities as the Swedish speaking Travel Support Agent  in Johannesburg, South Africa  will include:

Requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa :

If you meet the above requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!

Job Description

We are the Corporate Travel Business Unit at eBucks, collaborating with a diverse range of internal and external customers.

As an innovative team, we pride ourselves on delivering world-class travel services across the globe, service is truly at the heart of everything we do.

No business is too small or too large for us; we are fully equipped to meet and exceed corporate expectations with precision and excellence.

Hello Future Tourism Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Business unit insight

We are the Corporate Travel Business Unit at eBucks, collaborating with a diverse range of internal and external customers.

As an innovative team, we pride ourselves on delivering world-class travel services across the globe, service is truly at the heart of everything we do.

No business is too small or too large for us; we are fully equipped to meet and exceed corporate expectations with precision and excellence.

Are you someone who can:

• Prepare financial and statistical data in compliance with legislative requirements
• Manage margins and costs against budget
• Deliver strategic direction across reservations, product, systems and administration
• Ensure customer retention and high levels of service
• Analyse market trends to identify opportunities

You will be an ideal candidate if you:

• Tourism degree or similar
• Have experience in tourism management and Travel agency
• 10 years' experience in the Tourism sector
• Financial reporting and cost model for customers
• Can manage cross-functional teams and stakeholder relationship

You will have access to:

• Global Travel experience, Africa, USA and Europe Market
• Collaborative and innovative work environment
• Opportunities to grow and develop professionall
• Exposure to strategic business operations

We can be a match if you are:

• Curious and courageous
• Obsessed with mastery and continuous improvement

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

20/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Bryte Insurance Company Limited is the premier, proactive commercial risk specialist in Southern Africa. Applying our unparalleled sector insights, proven expertise and foresight, we partner with customers and brokers to protect their businesses and improve their risk profile across the continent. Bryte Insurance Company Limited approaches customer risk with purpose, proactively working with brokers and customers to enable better risk decisions.

Key Tasks & Accountabilities

• Manage volume of incoming calls and emails.
• Manage and process all email correspondence with customers. This includes scheduling customer appointments, where necessary, to process payments via a secure payment system.
• Manage and process all email correspondence with travel agents on products.
• Assist all direct customers and travel agents with advice on the Bryte Travel products and services.
• Processing of all confirmations of cover referrals.
• Responding to all clients whilst maintaining a high quality of service and performance standard.
• Facilitate quotations and sales of travel insurance products.
• Facilitate amendments and cancellations to existing travel insurance policies.
• Adhere to the Quality Assurance requirements set out by management.
• Administer all customer complaints and ensure timely resolution within the required guidelines.
• Where possible use email templates provided to ensure consistent compliance with standards.
• Perform follow up outbound calls when required.
• Ensure optimal level of client satisfaction at all times.

Qualifications & Experience

• Matric
• Must be FAIS Compliant and have acquired RE5 for Representatives (Regulatory Exam)
• Ensure CPD (continuous professional development) points are up to date
• Proficient in relevant computer applications (MS Suite e.g., excel, word, outlook etc.)
• Required language proficiency – English and Afrikaans preferably
• Knowledge of customer service principles and practices
• Knowledge of call centre telephony and technology
• Experience in a call centre sales and customer services environment
• Experience in an inbound sales and service-related role
• Ability to capture information accurately and efficiently

Key Competencies

• Strong sales and upselling skills
• Verbal and written communication skills
• Listening skills
• Problem analysis and problem solving
• Customer service orientation
• Organizational skills
• Attention to detail
• Judgment
• Adaptability
• Teamwork
• Stress tolerance
• Resilience

Working hours

Monday – Friday: 08:00 - 17:00

Closing date: 22 October 2025

Do you love showing off the best of Cape Town — its culture, food, people, and hidden gems?

Localux Tours is atravel platform that connects travelers with authentic, local-led experiences and we're looking for passionate local guides eager to join our team

Role Description

• Create and host unique, unforgettable tours that showcase Cape Town's true character.
• Provide safe, comfortable, and informative experiences for travelers.
• Customize tours based on guest interests and special requests.
• Communicate directly with guests to plan and organize their adventures.

Requirements

• A valid driver's license (and access to a reliable, roadworthy vehicle).
• Must be a certified tour guide (registered with the Department of Tourism) or have proven experience in guiding or hospitality.
• Excellent communication and people skills.
• Passion for your city, its culture, and sharing it with others.
• Professional, punctual, and customer-focused attitude.
• Proficiency in English to be able to communicate with tourists

Why Join Localux Tours?

• Be part of a platform that empowers local guides and promotes authentic community tourism.
• Set your own times and rates — complete flexibility.
• Gain exposure to travelers from around the world seeking real local experiences.
• We take care of the marketing — you focus on delivering amazing tours

How to be apart of the team?

Ready to turn your love for Cape Town into a rewarding experience?

Email us at

with:

• Your name and contact details including a summary of yourself
• Proof of your guiding certification or experience
• Details about your vehicle (if applicable)
• A few ideas for the types of tours you'd like to offer
• Let's show the world Cape Town through your local lens

Job Types: Full-time, Part-time

Work Location: Remote

Join the Hotspots2c Team as a Tour Guide

Hotspots2c, a long-standing and successful inbound tour operator, is expanding our dynamic guiding team. We are looking for passionate, professional, and accredited tour guides to represent our brands and deliver unforgettable travel experiences across Cape Town and the Western Cape.

As a tour guide with us, you will have the opportunity to represent our multi day adventure brand, Hotspots2c as well as our luxury brand, Africa Select Journeys.

Positions available:

• Full-Time Tour Guides
  – Competitive guaranteed monthly salary package, including on the road insurance and a company-funded retirement annuity.
• Freelance Tour Guides
  – Flexible opportunities for experienced guides looking to collaborate on a project basis.

Requirements:

• Code 10 Driver's Licence
• Valid PDP (Professional Driving Permit)
• Current and valid South African Tour Guiding Accreditation

If you're enthusiastic about sharing South Africa's stories, landscapes, and culture with the world, we'd love to hear from you.

Apply now by sending your CV, accreditation, and a short motivation letter to

VACANT POSITION – GAME RESERVE TOUR GUIDE/OPERATIONS & ADMINISTRATION

Kedar Heritage Lodge, Conference Centre & Spa in the Northwest Province, is committed to preserving the environment, promoting African heritage, and hospitality. Kedar Heritage Lodge, Conference Centre & Spa focuses on detail, personal service, and beautiful surroundings to provide an unforgettable experience for guests.

Kedar Heritage Lodge Conference Centre & Spa requires the services of a tour/safari guide with administrative skills.

A tour guide with administration skills that operates and maintain game drive vehicles, guides guests through the reserve, provides interpretive information on flora and fauna, and handles various administrative tasks. Key duties include ensuring vehicle safety and readiness, enforcing reserve rules, fostering a positive guest experience, and assisting with lodge operations by managing guest bookings, inventory, and reporting. Kedar will also train the candidate on how to guide guided museum and heritage tours. The successful candidate must be energetic, dynamic and be able to handle doing different activities, fulfilling the odd administrative duty and aiding management.

Game Driving & Guest Experience

• Vehicle Management: Conduct daily checks to ensure game drive vehicles are in excellent working condition, clean, well-maintained, and equipped for guest safety.
• Guest Safety & Guiding: Prioritize guest, staff, and animal safety, driving responsibly and enforcing reserve rules.
• Interpretation: Provide guests with engaging information about the local flora, fauna, geology, and conservation efforts to enrich their experience.
• Guest Relations: Assist guests with queries, ensure their comfort and safety, and contribute to an exceptional and memorable visit.

Administrative & Operational Duties

• Record Keeping: Accurately record vehicle usage, drinks issued, and any other relevant data for operational efficiency.
• Inventory Management: Monitor and spot-check inventory of operating equipment and supplies, ensuring stock is maintained and accurate records are kept.
• General Support: Assist with additional duties such as check-in/check-out of guests, or other tasks to support the smooth operation of the lodge.
• Data Entry: Enter data into databases accurately, requiring strong attention to detail and computer literacy.

Qualifications & Skills

• Driver's License: A valid driver's license (Preferable if presented with Professional Driving Permit (PDP))
• Technical Skills: Strong computer literacy.
• Interpersonal Skills: Excellent communication, customer service, and interpersonal skills to interact effectively with guests and staff.
• Knowledge: Strong knowledge of the local ecosystem, wildlife, and conservation principles.
• Flexibility & Initiative: Ability to adapt to changing situations, work under pressure, and take initiative to improve processes.
• Attention to Detail: Crucial for vehicle checks, record-keeping, and accurate data entry.
• Teamwork & Independence: Ability to work as part of a team while also being capable of working independently.

Please send your CV to Linda O'Dwyer at by no later than 06 November 2025.

Only shortlisted applicants will be contacted. Should you have not received a response within 14 days, please consider your application as having been unsuccessful

Job Types: Full-time, Temp to perm

Work Location: In person