What Jobs are available for Crm Implementation in South Africa?
Showing 71 Crm Implementation jobs in South Africa
HubSpot CRM Implementation Specialist
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HubSpot CRM Implementation Specialist – Night Shift (Australian Hours)
Work from our offices in Sandton, Durban, Cape Town, or Kenya
Night Shift | 12 AM – 9 AM (Australian Hours)
About Us
talent match africa connects experienced professionals in South Africa (just like you) with international employers from around the world (places like the USA, Australia, the UK, India, and Europe). Since 2016, we've been providing employability services to professionals across technology, finance, digital marketing, graphic design, and more. We currently have several permanent roles available at our offices in Cape Town (Wynberg), Johannesburg (Sandton), and Durban (Umhlanga), working for incredible international companies.
Role Summary
As a HubSpot CRM Implementation Specialist,
you will lead CRM projects from discovery to go-live, translating client requirements into scalable HubSpot solutions. You will configure systems across all Hubs, manage integrations and data migration, and support adoption through training, optimisation, and performance tracking.
Key Responsibilities:
- Build CRM objects, pipelines, custom properties, workflows, sequences, and reports
- Configure Sales Hub features (Playbooks, Lead Scoring, Custom Objects, etc.)
- Set up Marketing Hub assets (forms, landing pages, automation, campaigns)
- Configure Service Hub features where required (tickets, SLAs, knowledge base)
- Manage data import/export, including property mapping and deduplication
- Support integration with other tools (e.g., phone systems, enrichment tools, project management platforms)
- Provide post-launch support, QA testing, and ongoing optimisation
- Design dashboards and custom reports to support performance tracking
- Ensure effective visibility and insights
Requirements:
- 3-6+ years of hands-on experience implementing HubSpot CRM
- Strong understanding of HubSpot Pro and Enterprise features across Sales, Marketing, and Service Hubs
- Experience with CRM configuration, workflow automation, and system integrations
- Ability to translate process documentation into scalable technical solutions
- Proficiency in data management and troubleshooting within HubSpot
- Clear communication skills with clients and internal teams
- HubSpot certifications (e.g., Solutions Partner, Sales Hub Implementation, Custom Objects) are desirable
- Experience working within an agency, consultancy, or implementation team
Where and how you can work
To be successful, you'll need to:
- Work on-site from our office in Johannesburg, Sandton
- Be willing to work non-traditional South African office hours.
- Be excited about a global opportunity with an international company.
- Have excellent written and verbal communication skills in English.
We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance our clients' businesses and their culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds, so even if you don't feel like your skills quite match what's listed above - we still want to hear from you
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French-speaking CRM Solutions Architect
Posted today
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Welcome to Huble , a HubSpot's 2024 global partner of the year We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human.
As a French-speaking CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients' existing technology stacks and business processes.
We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.
You'll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You'll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.
Here are a few of the tasks you'll get to work on
- Understand client requirements and design effective solutions using the HubSpot platform.
- Collaborate with cross-functional teams to define architecture and scope of projects.
- Create comprehensive documentation including requirements, functional specifications, and data models.
- Lead complex technology configuration projects and mentor junior team members.
- Conduct technology audits and provide recommendations for improvement.
- Define success metrics and reporting requirements for technology solutions.
- Stay up-to-date with the latest technology features and communicate changes internally and to clients.
- Assist with data migration projects and conduct quality assurance testing.
- Drive team certifications and provide technology training to internal staff.
To excel in this role, you should have the following
- Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
- Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
- Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
- Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
- Sound knowledge of big data.
- Experience with integrating systems, leveraging APIs, or custom-built.
Excellent command of English and French, with exceptional writing and communication skills at a business level.
These personal qualities are key to your success
Innovative and driven by an entrepreneurial spirit.
- Outstanding interpersonal skills, adept at working independently or collaboratively.
- Emotionally intelligent and displaying maturity.
- Exude enthusiasm and a deep passion for your work.
- Possess an impeccable attention to detail and meticulousness.
- Focused on delivering quality results at all times.
Meet the Team
You will collaborate closely with Rowan Reids (CTO) and other Solutions Architects spread across various regions.
As part of the remuneration package, you will receive the following
- Remote work - Enjoy the freedom of remote work within the country of employment.
- Loadshedding support - We provide a power station to help you during load shedding.
- Home office budget - Create your optimal workspace with a budget for a desk and chair.
- IT Equipment - Choose between a MacBook or Windows laptop, plus a monitor and mouse.
- Generous annual leave - Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday.
- Flexible schedule - We understand and accommodate your personal needs, whether it's for leisure or family commitments.
- Huble Swag - Show off your Huble pride with our awesome swag.
- Medical Aid - Get subsidized cover on your health related needs.
Interview Process
- 1st Interview (30 min)
- Presentation Interview (60 min)
- Final Interview (30 min)
We aim to complete the process in under 10 working days (subject to availability).
Keen to Huble with us?
If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together
NB - Please note that candidates must have the legal right to work and current residency in South Africa.
Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the email domain, please inform us immediately. Thank you
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Customer Relationship Management Developer
Posted today
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Location: Johannesburg
6 months Contract role (renewable)
Customer Relationship Management Developer – Zensar Technologies
We're looking for a
talented CRM Developer
to join our team at Zensar and help us build an intelligent, scalable lead management platform. You'll design smart workflows, streamline integrations, and deliver automation that transforms how we capture, nurture, and convert leads.
Working closely with developers, analysts, and business stakeholders, you'll customize Dynamics 365 Sales & Marketing, connect systems through APIs, and bring data to life with reporting and insights. This is a chance to make a visible impact while working with the latest in the Microsoft ecosystem.
What You'll Do
- Build and enhance lead workflows in
Dynamics 365 Sales & Marketing
. - Automate processes with
Power Automate
and the Power Platform. - Integrate CRM with external tools and platforms.
- Drive data integrity, compliance, and BI reporting.
- Support and enable business teams through documentation and training.
What You Bring
- Hands-on experience with
Dynamics 365 CRM
and the
Power Platform
. - Strong integration skills (REST APIs, Azure Logic Apps, KingswaySoft, etc.).
- Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
- Experience in workflow automation, data migration, and Power BI.
- Excellent communication and problem-solving skills.
Why Zensar?
- Be part of a
digital transformation journey
. - Shape a platform that drives
real business impact
. - Work with a
forward-thinking team
passionate about automation, integration, and customer experience.
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Director Customer Relationship Management
Posted today
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ABOUT PRIMAL HARVEST
Primal Harvest is a leading holistic wellness brand dedicated to empowering individuals to take charge of their health and well-being through high-quality, natural products. Primal Harvest offers a range of high-quality supplements and wellness products designed to support various health needs, including immunity, gut health, sleep, and joint care.
As a Direct-to-Consumer brand, we pride ourselves on transparency, trust, and creating a dependable wellness foundation for our customers. Primal Harvest was founded in 2018 and is a brand of Prime6 Brands GmbH and Primal Harvest LLC, with two international hubs in Miami, Florida, USA and Cologne, Germany.
Learn more at /
LOCATION:
Remote collaborating across EST & CET
ABOUT THE ROLE
We are looking for a strategic yet hands-on Director of CRM & Retention to own lifecycle marketing and customer loyalty across multiple channels. Reporting to the VP of Marketing and managing an Email Marketing Specialist, this role will be responsible for designing and optimizing CRM campaigns, enhancing the post-purchase journey, and using data-driven insights to deliver impactful segmentation and personalization. The ideal candidate brings deep expertise in CRM, customer engagement, and retention strategies, with proven success in managing tools, leading teams, and leveraging analytics to drive measurable business growth.
WHAT YOU WILL DO
Customer Marketing Strategy:
Lead the planning, development, and execution of CRM campaigns in partnership with the brand team. Manage campaigns across various channels, including email, SMS, push notifications, and in-app messaging to engage and retain customers.
Post-Purchase Consumer Experience:
Collaborate cross-functionally to design and implement a comprehensive post-purchase experience that adds value and enhances customer retention, offering more than just the core product.
Toolset Optimization for Customer Engagement:
Manage and optimize customer engagement tools (e.g., ESP, Referral, Subscription) to drive meaningful customer interactions and results. Ensure the toolset remains competitive and aligned with business goals.
Segmentation Strategy Development and Implementation:
Develop and implement a thoughtful segmentation strategy by identifying key data points and deepening the understanding of customer behavior. Integrate segmentation into CRM efforts to enhance personalization and targeted engagement.
Testing & Analysis for Continuous Improvement:
Conduct tests and analyze the performance of CRM campaigns to continuously optimize tactics. Use data-driven insights to inform strategic decisions and improve the effectiveness of all CRM initiatives.
Own the performance and operational success of CRM channels
by managing their execution, optimization, scalability, testing, and reporting, ensuring they provide a strong foundation for marketing efforts while driving retention, CLV, and business growth.
Develop and implement tactical CRM initiatives
to enhance customer experience across key touchpoints—including email, SMS, Subscription, and e-commerce interactions—focusing on converting prospects, engaging non-subscribers, and retaining subscribers, with an emphasis on channel performance over content or creative direction.
Leverage customer data and insights
to identify opportunities for segmentation, personalization, and targeted interventions, enabling marketing teams to create impactful strategies while maintaining responsibility for channel infrastructure, operational testing, and execution.
Own and optimize the CRM tech stack, touchpoints, and e-commerce customer interactions
by managing relationships with tech partners, leading the discovery and implementation of new tools, and ensuring seamless lifecycle marketing capabilities, retention tools, and operational scalability.
Monitor, analyze, and report on CRM performance metrics,
including testing results, to refine channel operations, uncover actionable opportunities, and improve acquisition, retention, and overall performance from a business perspective.
WHAT YOU BRING
- 7+ years of experience in CRM, retention marketing, or customer lifecycle management within a DTC (Direct-to-Consumer) brand
- Proven track record in multi-channel CRM execution (email, SMS, subscription touchpoints)
- Strong technical acumen with ESPs, cohort building, and data-driven customer segmentation
- Proficiency in Klaviyo and experience with Shopify-based brands
- Excellent analytical skills, with a data-driven approach to testing and optimizing customer retention strategies
- Experience in fast-moving CPG preferred
- Hands-on operator mindset: thrives in a fast-paced, scrappy environment
- Strong collaboration and communication skills across cross-functional, international teams
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Software Implementation Consultant
Posted 11 days ago
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Job Description
Looking for your next role? Join Fraxion, a high-growth SaaS company with a dynamic, collaborative culture and global reach, with offices in Cape Town, South Africa, and the USA (head office). We’re excited to share some great opportunities to join our team!
We’re seeking an experienced, enthusiastic, and driven Software Implementation Consultant to join our team. This role is ideal for an organised communicator and collaborative problem-solver with strong project management skills, a talent for understanding complex business requirements, and the ability to anticipate client needs. The ideal candidate is a self-starter who takes initiative, seeks out tasks, and follows through to completion. You will play a key role in delivering successful implementations for our spend management software.
Responsibilities:
- Maintain a strong working knowledge of our SaaS spend management software and related accounting systems in a consultative role for clients.
- Lead client implementations of our cloud-based software solutions.
- Evaluate client needs and business processes to recommend best-fit solutions.
- Develop project requirements, timelines, and schedules.
- Provide a wide range of customer-facing implementation, training, and support services.
- Contribute to improving team processes, documentation, and procedures.
- Ensure quality control for software products and deliverables.
- Travel to client sites as needed.
REQUIREMENTS
- Minimum of 3 years of experience as an Application Specialist, Software Developer, Accounting System Consultant, IT Consultant, or Project Manager working with business software.
- Bachelor’s degree in computer science, Business, or a related field.
- Strong IT, web, and software aptitude, comfortable working with SaaS/cloud-based systems and technology.
- Knowledge of accounting, procurement, and ERP systems.
- Excellent written and verbal communication skills.
- Strong analytical and critical thinking abilities.
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Junior Software Implementation Engineer / Graduate
Posted 18 days ago
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Job Description
About the Opportunity
Join a fast-growing, innovation-driven team that designs and implements intelligent software solutions, automating complex business processes and seamlessly integrating systems. This is your chance to work with a group of forward-thinking engineers and developers who are redefining how businesses operatelocally and internationally.
What Youll Be Doing
In this hybrid role (combination of in-office and remote work), you''ll gain hands-on experience as you:
- Design, configure, and implement tailored software solutions to meet unique client requirements.
- Build, test, and deploy automated process workflows using low-code platforms, SQL databases, and web-based UIs.
- Collaborate across technical and business teams to deliver impactful outcomes, from discovery to support.
- Participate in software testing (unit and end-to-end) to ensure performance and reliability.
- Provide ongoing production support and contribute to continuous improvement initiatives.
What Were Looking For
Were seeking tech-savvy graduates who are eager to learn, problem-solve, and deliver smart, scalable solutions. If you''re analytical, proactive, and excited about working on meaningful projects, this could be the perfect opportunity for you.
Key Skills & Qualities
- Relevant degree in Computer Engineering, Computer Science, IT, or Industrial Engineering .
- Solid academic track record, especially in Mathematics.
- Strong communication and interpersonal skills.
- Curious mindset with the ability to learn quickly and adapt to changing technologies.
- Attention to detail and commitment to delivering quality work.
- Ability to handle multiple priorities and thrive in a fast-paced environment.
- Willingness to occasionally work on client sites in Johannesburg.
Why Join This Team?
- Work on real-world projects that have tangible impact.
- Mentorship and support from experienced industry professionals.
- Exposure to a wide range of industries including retail, financial services, and asset management.
- A hybrid work environment that values flexibility and productivity.
- Clear career growth pathways and continuous learning opportunities.
Ready to Apply?
If you''re ready to kick-start your career in a future-focused, high-performance environment, send your CV, Matric certificate , and full academic transcripts to be considered.
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Junior Tax Software Implementation Consultant
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Are you a recent graduate or someone with around one year's experience, eager to dive into something that combines accounting, tax, and technology? We might have the perfect opportunity for you. At Konsise, we're looking for someone passionate, driven, and ready to grow as a Junior Software Implementation Consultant.
About the Junior Software Implementation Consultant Role
As a Junior Software Implementation Consultant, you will be instrumental in rolling out our Konsise suite at client sites and ensuring clients succeed using our solutions. This role goes beyond implementation. You will also feed insights into product development and testing, helping shape features and integrations that improve our software.
You will:
- Leverage your accounting and tax knowledge to configure, test, and deploy our software
- Ensure excellent customer experience and satisfaction
- Collaborate with the Konsise sales and development teams
- Participate in product improvements, new feature testing, and integrations
Reporting to:
Head of Services
Management level of role:
This is not a management role
Working environment
: Remote role. Your own fibre connection will be required. Exceptionally busy, team-oriented environment. This role could require some travel to the office when required. Driver's license and own transport are essential.
Working hours:
Flexible between 07:30 and 17:00 depending on schedule (examples: 07:30-16:00, 08:00-16:30, 08:30-17:00, etc.)
Purpose of the Junior Tax Implementation Role
- To act as our Konsise & data expert for clients, delivering full product suite implementation. Customer success is your priority.
- To develop deep product knowledge and partner with the Product & Development teams to test new features, work on integrations, and ensure our product continues to evolve in ways customers love.
Key Deliverables
- Excellent stakeholder engagement: attend client meetings/workshops, build strong relationships
- Configure, test, support, and consult on the full Konsise suite at client sites
- Maintain accuracy and attention to detail during setup
- Stay up to date with product features & releases; provide training to clients and internal stakeholders
- Prepare well for customer engagements; own documentation and admin tasks
- Keep all stakeholders informed; manage expectations clearly
- Identify and communicate innovations or new best practices
- Meet productivity targets and deliver work on time
- Complete required administrative tasks promptly (timesheets, project sign-offs, communication, etc.)
- Proactively identify risks/issues, assess impacts, and suggest mitigations before escalating
- Provide initial product training to customers; assist with support queries
Technical Knowledge, Skills & Abilities
- Solid working exposure in accounting, tax, or company secretarial functions
- Technology-savvy with good IT aptitude
- Advanced skills in Microsoft Excel
- Exposure to, or interest in, data analytics
- Experience (or familiarity) with accounting software implementations is a plus
- Any programming experience (even at a basic level or personal interest) will be beneficial
Behavioural / Soft Competencies
- Strong work ethic; high drive
- Ability to understand complex concepts and learn quickly
- Well-organised with good time management & ability to prioritise
- Excellent communication (written & oral)
- Ability to thrive under pressure and meet deadlines
- Team player
- Attention to detail and passion for accuracy
- Desire to exceed customer expectations
- Proactive attitude; eagerness to innovate and learn
- Professional business etiquette
- Excellent client/stakeholder relationship management
- Self-starter; able to identify risks and take initiative
Education & Qualifications
- Bachelor of Commerce degree in Accounting or Financial Management
- OR Bachelor of Science degree with Accounting modules
- Honours in Taxation is highly desirable
- Experience & Exposure
- Minimum of 1 year in accounting, company secretarial, tax or a tax graduate role
- Exposure to data analytics
- Experience working (or interacting) with corporate clients
- Familiarity with audit, accounting, or tax software (examples: SAP, Syspro, OneSource, CaseWare, CloudTax, etc.)
- Proficient in MS Office tools
Why Work With Us?
The perfect candidate will have accounting and tax experience but has an undeniable passion for technology, data science and data analytics. The candidate will have a higher-than-normal desire to learn new skills required for the role. The candidate will be a good cultural fit to join the product development team, where the culture of this team is one of customer success focus, continuous learning and growth, ownership, accountability, delivering on goals and working together as a team. In addition, they should be comfortable working independently and building strong relationships with a diverse client base.
By joining Konsise as a
Graduate / 1-Year Tax Software Implementation Consultant, y
ou will:
- Gain hands-on experience in both implementation and product development
- Work with a collaborative team that values learning and innovation
- Be part of building software that customers love and rely on
- Have opportunities for growth and career development as you deepen your skills
To apply reach out to
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Relationship Management
Posted today
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We are seeking a proactive and client-focused Customer Service / Client Relationship Executive to join our client's dynamic team. This role is ideal for a candidate with strong communication skills and experience in customer engagement, account growth, and product support within the ICT and Office Automation industries.
The successful candidate will be responsible for nurturing client relationships after the initial sale, ensuring customer satisfaction, identifying upselling opportunities, and providing product training where required with a big focus on Microsoft 365 products. This role requires a balance of service excellence and commercial awareness, with the aim of driving long-term value within existing accounts.
Key Responsibilities
Client Relationship Management
- Build and maintain strong, trust-based relationships with clients after products and solutions have been sold.
- Conduct regular client visits to provide support, review satisfaction levels, and ensure continued service excellence.
- Act as the main point of contact for all customer queries, resolving concerns promptly and professionally.
Upselling and Account Growth
- Identify opportunities for upselling and cross-selling within existing accounts by understanding client needs and usage.
- Present additional solutions and services that add value to the client's business.
- Work with the sales team to align upselling opportunities with overall business growth strategies.
Customer Support and Training
- Provide training and demonstrations to clients on products and solutions purchased.
- Ensure clients fully understand the functionality, benefits, and best practices of the products in use.
- Monitor client usage and feedback to recommend improvements or upgrades.
Administration and Reporting
- Maintain accurate records of client interactions, visits, and service requirements in the CRM system.
- Prepare reports on client satisfaction, account activity, and upselling opportunities.
- Ensure service-level agreements (SLAs) are monitored and upheld.
Requirements
Experience
- Minimum 2 years' experience in customer service, account management, or internal sales (preferably within ICT, telecoms, or office automation).
- Proven track record of maintaining strong client relationships and identifying upselling opportunities.
- Experience in delivering product training or demonstrations advantageous.
- Proficiency in CRM systems and strong knowledge of Microsoft 365.
Skills and Competencies
- Excellent communication, presentation, and relationship-building skills.
- Customer-centric mindset with the ability to balance service with commercial goals.
- Strong problem-solving abilities and a proactive approach to client engagement.
- Organized and detail-oriented, with the ability to manage multiple client accounts.
Personal Attributes
- Professional, approachable, and service-driven.
- Self-motivated, with the ability to work independently and as part of a team.
- Goal-oriented with a passion for ensuring client satisfaction and account growth.
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Customer Relationship Manager
Posted 4 days ago
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Purpose of the role
Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services. Our employment equity goals will be taken into account in our selection process.
Key Responsibilities
Market Property24 products and establish a strong brand and product presence in your allocated area
Create and manage a sales pipeline in combination with calling programme
uild relationships with existing and new customers
eaching individual sales targets
Qualifications
atric, relevant tertiary qualification would be an advantage
to 5 years experience in sales
roven sales track record
ood working knowledge of MS Office
ood command of English and Afrikaans (written and verbal)
alid drivers license and own reliable vehicle
xcellent interpersonal, communication, marketing and negotiations skills
elf-motivator
customer-oriented attitude
ersuasiveness and selling ability
trong achievement orientation
elf-discipline
Remuneration
arket related basic salary plus monthly commission
uel and cellphone allowance
se of company laptop
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Customer Relationship Manager
Posted 11 days ago
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Frightfully competitive market-related salary plus monthly commission
Fuel and cellphone allowance to fuel your broomstick travels
Use of a company laptop to power your dark sales arts
Hybrid work model combining fieldwork and remote flexibility
Career growth and skill development in a wickedly inclusive, innovative culture
Job Description:
My client, a trailblazing force in digital solutions, is summoning a dynamic Customer Relationship Manager to haunt Johannesburg with their brands charm. Ideal for a tech-savvy, ambitious spirit, this role lets you forge lasting client relationships and vanquish customer issues with finesse. Youll market innovative digital products, brew a robust sales pipeline, and hit individual sales targets while working with a vibrant, diverse team. With a hybrid work model, blend fieldwork with remote tasks using tools like MS Office and CRM systems to keep your sales sorcery sharp. Join a company driven to deliver enchanting digital experiences, where your efforts create real impact. Embrace a culture of inclusion and innovation, with spine-tingling opportunities to grow your skills in the IT sales realm.
Skills & Experience:
Minimum 3-5 years of sales experience with a proven track record of captivating clients
Proficiency in MS Office and CRM tools to manage your sales cauldron
Spellbinding interpersonal, communication, and negotiation skills with a client-first mindset
Fluency in English and Afrikaans (written and verbal) to enchant diverse audiences
Self-motivated, disciplined, and persuasive with a passion for achievement
Valid drivers license and own reliable vehicle for navigating the city
Experience in IT or digital product sales is a treat, ideal for tech-loving spirits
Qualification:
Matric required; a tertiary qualification in marketing, business, or IT is a hauntingly good bonus.
Contact LIZAAN BUNNING on
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