637 Crm Developer jobs in South Africa

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SUMMARY:

We’re looking for a hands-on

• Location : Johannesburg ( 3 days in a week from office)

• Location : Johannesburg ( 3 days in a week from office)
• Duration: 12 Months renewable ontract
  
  

• Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365.
• Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes.
• Develop automated workflows using Power Automate and Dynamics 365 process flows.
• Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
• Ensure data integrity, compliance, and security across the CRM ecosystem.
• Provide documentation, training, and support to end-users and business teams.
• Monitor system performance and continuously optimize for scalability and usability.
  
  

• 3–5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).
• Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
• Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
• Proficiency in workflow automation, lead lifecycle management, and data modeling.
• Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
• Experience with data migration, ETL, and reporting tools (Power BI, SSRS).
• Excellent communication skills.
• Experience supporting and enhancing existing Dynamics 365 CRM solutions
• Hands-on experience with Power Platform Pipelines and CI/CD
• Strong knowledge of model-driven app development
• Proven ability to design, develop, and support enterprise-grade CRM solutions
  
  

• Information Technology or Bsc Computer Science Degree
• Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
• Experience with marketing automation tools Dynamics 365 Marketing.
• Background in lead generation, sales funnel optimization, or customer journey mapping.
• Exposure to Agile methodologies and cross-functional collaboration.
• Email updated CV's to

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Advertising Services

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Roodepoort, South Africa | Posted on 03/20/2025

MUSE is a consulting company, specialising in resourcing, recruitment and outsourcing of software development teams.

MUSE was founded and is run by experienced developers who are passionate about technology and innovation. We have a vision to be the best in the industry and to provide software development skills that are cutting-edge and high-quality.

We work with some of the leading companies in South Africa and we help them build software products and solutions that are game-changing and future-oriented. We are also at the forefront of applying AI, AR and Machine-Learning concepts to real-world problems.

Our main goal is to help our clients get the most value from their technology investments. We do this by understanding their needs and providing them with the best talent available. We aim to be a vital part of the SDLC.

The CRM Developer will be responsible for developing, customizing, and maintaining our CRM system (e.g., Microsoft Dynamics 365 CRM/Salesforce/etc.).

This role requires a strong understanding of CRM development principles, platform-specific development tools, and related technologies.

The ideal candidate will be a problem solver with excellent communication skills and a passion for delivering high-quality CRM solutions that enhance customer experience and drive business efficiency.

The ideal candidate will have experience working with municipalities or government departments.

1. Development and Customization:
   1. Customize standard CRM functionality to meet specific business requirements.
   2. Develop and maintain custom entities, fields, forms, and views.
   3. Develop and maintain reports, dashboards, and data visualizations.
   4. Design and implement data models and database structures within the CRM.
2. Implementation and Support:
   1. Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment.
   2. Provide technical support and troubleshooting for CRM users.
   3. Assist with system upgrades and migrations.
   4. Create and maintain technical documentation.
3. Integration and Automation:
   1. Develop and maintain integrations with other systems (e.g., ERP, marketing automation, etc.) using APIs and web services.
   2. Implement automation workflows and business rules to streamline processes.
   3. Develop and maintain data import/export processes.
4. Collaboration and Communication:
   1. Collaborate with business analysts, functional consultants, and other developers to understand requirements and deliver solutions.
   2. Communicate effectively with stakeholders to provide updates and resolve issues.
   3. Participate in code reviews and knowledge-sharing sessions.
5. Best Practices and Standards:
   1. Adhere to best practices for CRM development and coding standards.
   2. Stay up-to-date with the latest CRM platform features and technologies.
   3. Ensure the security and performance of CRM solutions.

Qualifications and Skills:

1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
2. Proven experience as a CRM Developer, in particular with Dynamics 365 CRM Developer, Salesforce.
3. Experience with CRM customizations and extensions.
4. Understanding of database concepts and SQL.
5. Experience with web services and API integration.
6. Strong problem-solving and analytical skills.
7. Excellent communication and interpersonal skills.
8. Ability to work independently and as part of a team.
9. Experience with power platform is a plus.
10. Knowledge of sales, marketing, and customer service processes.

Business Segment: Business & Commercial Banking

To deliver specialist technical expertise and leadership across the full solution lifecycle to direct the scope, design, quality, and refactoring of complex software applications, systems, and integration services, against required standards and timelines. To guide teams in the assessment and selection of suitable technologies and approaches, and lead the quality of end-to-end solutions, Engineering artifacts to deliver Engineering excellence and mentor other engineers.

Type of Qualification: Post Graduate Degree
Field of Study: Information Studies
Type of Qualification: Post Graduate Degree
Field of Study: Information Technology

Software Engineering:
8-10 years of broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

More than 10 years:
10+ years of experience in multiple technological fields, including solution architecture, with at least 5 years at a technical team lead level. Deep and broad experience required in multiple areas of technology (comb-shaped engineer). It is imperative to have experience in large, transformational projects, and the agile way of work.

• Articulating Information
• Empowering Individuals
• Examining Information
• Making Decisions
• Showing Composure
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Core Systems
• Design Thinking
• Error Budgets
• Infrastructure as Code (IaC)
• Knowledge Management
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Policy as Code
• Post-incidence Analysis
• Reliability and Resilience
• Security Engineering
• Software Development Life Cycle (SDLC) methodologies & Tools

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or