63 Crisis Management jobs in South Africa

ABOUT US

KIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.

THE ROLE
A unique opportunity for a motivated and career minded Law enforcement/police officer to further your career the fast-growing private security industry, specialising in crisis management and hostage negotiation.

Gain invaluable experience under the guidance of senior consultants.
You will be exposed to real-world scenarios. Or use your current knowledge and experience in kidnapping and incident management to strengthen our team

We are committed to the continuous growth and development of our people, irrespective of seniority and experience, to enable us to continue to deliver a world-class service - you will continue to receive hands-on training to ensure that the essential skills needed to handle high-risk situations with professionalism, empathy, critical- and strategic thinking are sharpened and improved to successfully navigate every situation.

KEY PERFORMANCE AREAS

1. Kidnapping & Incident Management:
You will work closely with senior consultants, by observing and assisting them during all stages of kidnapping and incident management, from initial assessment to resolution, gaining insight into their decision-making processes and techniques.

2. Case Documentation:
You will be responsible for organising and maintaining case files, including relevant communications, reports, and documentation, ensuring accuracy and confidentiality at all times.

3. Research and Analysis:
Conduct research on global kidnapping trends, relevant legal frameworks, and best practices in crisis management, providing valuable insights to support decision-making and strategy development.

4. Client Communication:
Assist in liaising with clients, government agencies, law enforcement, and other stakeholders, under the guidance of senior consultants, to facilitate effective communication and collaboration throughout the crisis management process.

5. Participating in Training Exercises:
Participate in simulated exercises and training sessions designed to simulate real-life kidnapping scenarios, honing your negotiation, communication, and problem-solving skills in a controlled environment.

6. Continuous Learning and Development:
Actively seek opportunities for learning and skill development, attending workshops, seminars, and relevant training programs to enhance your understanding of crisis management principles and techniques.

THE PERSON

• Highly resilient
• Works well under pressure
• Critical thinker
• Attention to detail
• Methodical
• Excellent listening skills
• Ability to easily adapt to change
• Think on your feet
• Innovative
• Well-developed, mature emotional intelligence
• Empathetic
• Works well in a team but has the ability to go it alone.
• Self-starter.
• Tenacious
• Patient
• Well-developed communication skills verbal & written (emphasis on professional business communication)
• Excellent command of the English language
• Professional conduct
• Confident
• Curious mind and desire for continuous learning and development
• Highly presentable and well groomed.
• Good computer skills, at minimum intermediate level (Word/PowerPoint/Excel/TEAMS)
• Driver’s licence
• South African citizen

Age: 26 - 40 years old

PLEASE NOTE:

By applying for this position, you agree to:

• Criminal Check

• Credit Check

• Polygraph

• Psychometric Test

• Development and maintenance of suitable BCP Plans, policies and strategies for TFG,
• Completion of annual Business Continuity Planning process across TFG,
• Review Disaster recovery strategies for TFG (in collaboration with IT)
• Perform simulations exercises, reporting findings to management and making recommendations for improvements as needed
• Incident and Crisis management
  • Work with the business to develop appropriate response plans
  • Assist the Crisis Management Team in the event of a crisis or significant incident
  • Coordinate the response as appropriate
• Reporting:
  • Compilation of various reporting (E.g. BCP status reports, incident reports) preparing presentations
• Data Management:
  • BCP Information Portal kept up to date with relevant BCP templates and information
  • Crisis and incidents information maintained
• Collaborate with Group Enterprise Risk to ensure adequate risk mitigation strategies in the event of a crisis and/or incident

Qualifications and Experience:

• A relevant tertiary qualification in Risk Management/Business
• A minimum of 5 years BCP experience and Risk Management within a large corporate environment,
• Knowledge of Business Continuity and Disaster Recovery disciplines, including industry best practices
• A Good understanding of Business processes and functions,
• BCI membership and ISACA membership beneficial

Skills:

• Strong Communication skills (verbal and written),
• Strong Reporting Skills
• Good Networking and Influencing skills,
• The ability to build and maintain stakeholder relationships
• Strong Organizational and Planning skills,
• The ability to work independently and a deadline driven mind-set
• Ability to remain calm under stress
• Advanced MS office skills
• Ability to utilize AI tools

Behaviours:

• Business Insight - applies market and business insights in order to drive organizational objectives
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organizational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

• Development and maintenance of suitable BCP Plans, policies and strategies for TFG,
• Completion of annual Business Continuity Planning process across TFG,
• Review Disaster recovery strategies for TFG (in collaboration with IT)
• Perform simulations exercises, reporting findings to management and making recommendations for improvements as needed
• Incident and Crisis management
  • Work with the business to develop appropriate response plans
  • Assist the Crisis Management Team in the event of a crisis or significant incident
  • Coordinate the response as appropriate
• Reporting:
  • Compilation of various reporting (E.g. BCP status reports, incident reports) preparing presentations
• Data Management:
  • BCP Information Portal kept up to date with relevant BCP templates and information
  • Crisis and incidents information maintained
• Collaborate with Group Enterprise Risk to ensure adequate risk mitigation strategies in the event of a crisis and/or incident

Qualifications and Experience:

• A relevant tertiary qualification in Risk Management/Business
• A minimum of 5 years BCP experience and Risk Management within a large corporate environment,
• Knowledge of Business Continuity and Disaster Recovery disciplines, including industry best practices
• A Good understanding of Business processes and functions,
• BCI membership and ISACA membership beneficial

Skills:

• Strong Communication skills (verbal and written),
• Strong Reporting Skills
• Good Networking and Influencing skills,
• The ability to build and maintain stakeholder relationships
• Strong Organizational and Planning skills,
• The ability to work independently and a deadline driven mind-set
• Ability to remain calm under stress
• Advanced MS office skills
• Ability to utilize AI tools

Behaviours:

• Business Insight - applies market and business insights in order to drive organizational objectives
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organizational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.