126 Credit Officer jobs in South Africa

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description

Key Accountabilities:

Quality & Risk Management

• Demonstrate good knowledge of all Retail products.
• Manage and maintain the existing assigned product workflow by being proactive via timeous actions; needs analysis, quality manual pay/no pay decision making, limit decreases / once off repayments, arrangements, reductions on facilities and quality educational discussions per product including the alignment of fees, charges, and debit order etc. to ensure optimal account management whilst mitigating the risk.
• The core functions include performing high-quality overdraft reviews, to rehabilitate high-risk customers ensuring adaptability and flexibility in line with Absa’s risk appetite.
• Leverage a portfolio view of the customer through collaboration with other departments taking all components into account when making decisions.
• Where appropriate, interact with various business units and branch networks to help make informed decisions.
• Manage and maintain the existing assigned workflow by utilizing various systems /tools and strategies provided, to identify and mitigate the risk in the portfolio

Compliance and Process

• Be effective and efficient throughout the account management process by adhering to the developed policy and processes, adequately assessing risk whilst adhering to agreed turnaround times.
• Adhere to governance, regulatory and legislative requirements during execution of duties.
• Adhere to the ABSA general and Credit specific policies, processes, manuals, circulars, and call scripts (where applicable) to minimize risk to the Bank.
• Understand and contribute to the department’s reputation, credibility, and viability to ensure that all behavior is aligned to the Absa Values.
• Utilize feedback from performance discussions and Quality checks to demonstrate continuous improvement in quality and efficiency.
• Feedback and process issues to management, including where issues are found with the workflow tools or prioritization of accounts

Customer and Stakeholder Management

• Provide our internal customers (i.e., other internal business units) with excellent support and service
• Comply with the sunset rule when dealing with customers in Existing Customer Management Portfolio’s
• Balance the needs of our customers with the Bank's risk appetite to achieve the best possible outcome for both the client and the Bank.
• Effectively manage and maintain customer relationships in line with business quality standards.
• Acknowledge and resolve complaints at first point of contact wherever possible and report events to management.
• Demonstrate the willingness and ability to perform on the best level to ensure personal alignment to ABSA's values and vision of a Higher Performing Organization.

Teamwork

• Encourage all team members to perform in a similar manner, to meet all objectives and deliver outstanding performance on an ongoing basis.
• Attendance to team meetings and contribute fully, including suggesting ways to improve customer service and meet individual and team targets.
• Contribute to an environment of mutual support by sharing knowledge with other team members.
• Be part of the solution by identifying challenges and working together with the Team Manager to put appropriate actions in place.
• Escalate concerns or challenges in a constructive and positive manner.
• Be open to cross-skilling to enhance prospects

Personal Development

• Display leadership by taking ownership in the team and live the Absa Values (walk the talk).
• Coach and mentor peers through on the job training to ensure a transfer on knowledge and consistency in the ways of working.
• Comply with Human Resource policies and governance by means of Employee Self-Service.
• Ensure that an agreed personal development (PD) plan is in place to enhance own performance and development.
• Complete all compulsory training and attestations.
• Create a climate conducive for sustainable employee engagement, i.e. participating in the Employee opinion survey

Education:

• NQF Level 6 (Risk/ Credit Management)/ 3-year National Diploma/Higher Certificate
• 1 to 2 years credit management experienceor similar
• At least three years' relevant banking experience

Key Performance Areas:

• Deciding and initiating action
• Analyzing
• Persuading and influencing
• Planning and organizing
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Knowledge & Skills:

• Credit Risk Assessment / Management in a financial environment
• Intermediate computer skills
• Customer Orientation Level
• Verbal and written communication
• Networking ability
• The ability to adapt to continuous changes in the working environment
• Negotiation skills
• Assertiveness

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description

Accountability: Risk Management

• Strategy Formulation and Execution: Strategic challenge and alignment of Business Unit strategies with macroeconomic and regulatory context.
• Determination and proposal of overall Risk Appetite and strategy.
• Risk and Control: Maintenance of and adherence to relevant Policies, Procedures, Standards Frameworks and Regulatory requirements.
• Assurance of robust and thorough risk management activities.
• Development of risk capabilities across business units.
• Establishment of appropriate systems and controls for identifying, assessing, and managing key risks
• Timely escalation and mitigation of risk issues.
• Maintenance of relevant policies, standards, and frameworks.
• Reporting to country and relevant group committees on risk performance and adherence to Risk Appetite.
• Regional oversight of framework and policy adoption for all relevant risks.
• Timely response and remediation of audit and regulatory issues.
• Leadership in retail credit risk across the account life cycle related to credit origination, portfolio management, recoveries and collections and loan loss provisioning.
• Approval of policies, strategies, and procedures for risk management.
• Establishment of governance for Retail Credit Risk teams.
• Responsibility for retail credit risk strategy performance in collaboration with Country Credit Risk Officers & Heads of Credit Risk.
• Operationalization of key projects driving new capabilities and efficiencies.
• Support to the Chief Risk Officer in delivering unit’s plan.
• Identification and collaboration with external partners within approved frameworks and policies.
• Oversight of governance processes regarding engagements with 3rd parties.
• Obtaining necessary approvals for relations/dealings with 3rd parties.
• Regular review of 3rd party processes to ensure adherence to policies.
• Oversee and consolidate Retail Credit across the ARO10 banks in 9 countries across Retail and Micro SME products.
• Governance aligned with ERMF and associated policies and standards.
• Ensuring portfolio returns are above benchmark and with concentration limits and earnings volatility.
• Ensure MCA and CE are rated as Satisfactory for the ARO Retail Credit Risk function. Reviews country Retail Risk ratings as part of assurance and oversight.
• Financial Management: Management resources within the agreed budget of the function.
• A robust understanding of the application of retail models and model risk management.

Accountability: Strategy Formulation and Execution:

• Implementation and embedding of an integrated risk management framework across all business areas and countries.
• Accountability for efficient and effective governance of significant risks and related opportunities.
• Strategic alignment and collaboration with all other risk activities within Absa.
• Provision of clear and constant feedback on progress and challenges within the business to relevant stakeholders, ensuring they are kept informed of current events and issues.
• Regular country visits to influence the adoption and embedding of a coherent risk culture.

Accountability: People Management

• Develop high performing teams.
• Development of capability and talent within the risk function in each country.
• Provision of clear strategic direction, translating and prioritizing goals into business and performance measures.
• Role modelling and embedding Absa values throughout the function.
• Review of resource plans and alignment of resource allocation with business plans and priorities.
• Leadership in talent management, development, and mobility within the function.
• Creation and execution of people plans aligned with business objectives, ensuring succession planning for critical roles.
• Championing diversity and inclusion across the function, ensuring relevant activities are conducted and contributing to Absa's culture strategy.
• Providing input on performance ratings for country and Centre risk teams.
• Utilization of Absa's learning agenda to enhance capabilities within the function.

Accountability: Stakeholder and Relationship Management

• Facilitate effective interaction with Country and group teams, as well as relevant Risk Committees.
• Provide support to the CRO and other management colleagues in internal and external interactions as needed.
• Cultivate and sustain effective relationships with Business/Functional Heads.
• Ensure strategic alignment of ARO risk with Group and Business Unit risk teams.
• Primary Regulator.

Accountability: Business Management

• Take ownership and accountability for coordinating Risk elements during annual planning and review of MTP, STP, and RAF budgets.
• Manage the function's operations effectively and efficiently, aligning with the overall Risk Target Operating Model approved by the ARO CRO.
• Ensure operational adherence to agreed costs and headcount budgets.
• Provide support to the ARO CRO, ARO Credit CRO and their management team in effectively and efficiently operating the Regional Africa Risk Function, consistent with the Risk Target Operating Model endorsed by the Risk EXCO as necessary for the Group.

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description

Accountability: Credit Risk Management

• Credit Appetite: setting of credit appetite through sector and segment limits that is aligned to the business strategy, returns hurdles and earnings volatility.
• Sanctioning: sanctioning support aligned to mandate, structuring of transactions with a risk focus and voting member of the credit approval committee and independent member of country level credit committee.
• Risk Reporting: credit risk reporting at ARO level credit committees and Group credit committees related to new business, existing portfolio, impairments and recoveries.
• Actively partake and provide input into Deal Forums ensuring that credit risk associated with business opportunities are pro-actively highlighted and managed.
• Network with stakeholders and clients to obtain a commercial awareness of the regional market and industry specifics leading to improved customer solutioning.
• Manage and report on the end-to-end credit process ensuring service delivery exceeds the expectations of stakeholders (Turnarounds, client visits).
• Proactively manage the credit risk on the portfolio by ensuring timely reviews, ensuring securities and conditions are up to date and monitored. Understanding of legal documents relating to securities and traded product, including ISDA and CSA.
• Obtain an in-depth industry understanding of local markets to better understand the risk profile of our portfolio.
• Remain up to date on legal changes as well as Basel requirements to reduce the risk associated with the portfolio.
• Client: Conduct client visits on material new business sanctioning and business support cases.
• Control Environment: Ensure control environment is tracked and remediated to target risk appetite through recovery plans.
• Capability: shape, influence and improve business banking credit process, technology and capability to improve automation, efficiency. Ensure people skills are appropriately aligned to business strategy. Lead motivations for investments through business cases as required.

Accountability: Credit Governance

• Voting member of ARO Business Bank Credit Committee and alternative chair.
• Responsible for the setup and management of credit committees (i.e. sanction, watchlist, impairment, portfolio reviews).

Accountability: Model Risk Management

• Ensure all models are compliant with the Group’s models and standards.
• Identify model related gaps with appropriate compensating controls.
• Provide appropriate business bank business insight into new model construction.

Accountability: Business Bank Impairments

• Responsible for the independent assessment of performing and non-performing balance sheet Impairment with monthly review of ECL
• Manage Impairments to plan within acceptable level of portfolio levels.
• Test appropriateness of staging and restructure assumptions, forward-looking impairment and management overlays.
• Responsible for robust Group and BU impairment report with a strong forward guidance on material matters.

Accountability: RBB Credit

• Review the reporting for ARO RBB to Group Credit, Board, regulatory, internal business and finance committees to ensure the numbers presented and messaging is fit for purpose and represents the portfolio position.
• Chair RBB Credit committee.
• Provide retail credit with support on independent review and challenge of impairments, rate update and model technical matters.

Accountability: People Management

• Build and manage the In Country credit Head ensuring the delivery and compilation of high quality and to achieve excellent business results through continuous people development and mentoring activities.
• Enhance the skill base of the credit analyst pool through active management initiatives and leading by example, on the strength of technical proficiency.
• Ensure the development of a high-performing team through embedding formal performance.
• Development and informal coaching.
• Determine and analyze training and development needs for direct reports. Ensure that identified training is budgeted.
• Develop workforce planning and ensure recruitment strategy supports it.
• Address performance issues promptly using the correct channels.

Accountability: Stakeholder Management

• Build strong relationships with both ARO and Centre Absa internal and external stakeholders.
• Effectively communicate developments within areas of activity to all relevant stakeholders.
• Ensure impeccable and timeous service levels.
• Ensure that all teams within the pod work closely together to deliver a high level of client service.

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

KEY PERFORMANCE AREAS

• Review, update and approve applications via the Apply for Finance Portal
• Pre-payout/establishment of iMAL facilities/ iMAL deals
• Payout/establishment of iMAL facility/ iMAL deal
• Post payout

• Creation and maintenance of:
  • Other Conditions Log
  • Covenant Log/ TB Covenant Log
  • Asset Register
  • Annexure A Log (2nd Sale – Musharaka – Sharepoint Log)
  Post Advances Log
• Diary updates
• Documents / Files Dispatched
• Cash Security Management
• Performance Guarantees
• General Admin Duties/Other

QUALIFICATIONS

• Matric
• Relevant finance degree or pertinent qualification

EXPERIENCE

• A minimum of 2-3 years’ experience within a Financial Services institution
li>Credit administration experience would be an advantage

KNOWLEDGE

• MS Office - Word & Excel at an intermediate level
• Bank's systems (Docuware & iMAL)
• Bank's applicable policies & procedures
• Credit policies & procedures
• Strong Administrative Skills
• Knowledge of Shariah products & services

The Senior Credit Vetting Officer will be responsible for supervising and leading a team of credit vetting professionals to ensure that all credit applications are effectively and efficiently vetted and assessed in accordance with company policies and procedures. The incumbent will also be responsible for identifying areas of improvement and implementing changes to improve the credit vetting process.

Key Responsibilities:

1. Supervise a team of credit vetting professionals and organize their workflow to ensure timely delivery of quality credit decisions.
2. Ensure that all credit vetting procedures and policies are being adhered to.
3. Conduct regular training sessions for the credit vetting team to ensure that they are up to date with new policies and procedures.
4. Evaluate credit applications and ensure that they are thoroughly vetted and assessed before submission to the credit committee.
5. Continuously monitor the credit vetting process and identify areas of improvement.
6. Work closely with the Head of Department to implement changes to improve the credit vetting process.
7. Ensure compliance with all relevant regulatory and legal requirements.
8. Liaise with other departments such as sales and customer service to ensure that all credit decisions are aligned with the company’s customer service goals.
9. Provide regular reports to the Credit Manager on the performance of the credit vetting team.
10. Receive and process credit applications in accordance with company policies.
11. Verify and update customer information to ensure that all data is accurate.
12. Ensure that all required documentation is complete and accurate before submitting to the credit vetting team for assessment.
13. Maintain accurate records of all credit applications and ensure that all data is securely stored.
14. Communicate with customers regarding the status of their credit applications and provide assistance and guidance where necessary.
15. Identify errors and discrepancies in credit applications and communicate these to the credit vetting team.
16. Perform other duties as assigned by the Head of Department.

Qualifications and Experience:

1. Bachelor’s degree in Business or a related field.
2. At least 5 years of experience in credit vetting.
3. At least 2 years of experience in a supervisory role.
4. Strong understanding of credit policies and procedures.
5. Knowledge of relevant regulations and legal requirements.
6. Strong leadership and communication skills.

Note: This job description can be modified at any time by the company to reflect the changing needs of the job and is not a contract between the company and the employee.

The Senior Credit Vetting Officer will be responsible for supervising and leading a team of credit vetting professionals to ensure that all credit applications are effectively and efficiently vetted and assessed in accordance with company policies and procedures. The incumbent will also be responsible for identifying areas of improvement and implementing changes to improve the credit vetting process.

Key Responsibilities:

1. Supervise a team of credit vetting professionals and organize their workflow to ensure timely delivery of quality credit decisions.
2. Ensure that all credit vetting procedures and policies are being adhered to.
3. Conduct regular training sessions for the credit vetting team to ensure that they are up to date with new policies and procedures.
4. Evaluate credit applications and ensure that they are thoroughly vetted and assessed before submission to the credit committee.
5. Continuously monitor the credit vetting process and identify areas of improvement.
6. Work closely with the Head of Department to implement changes to improve the credit vetting process.
7. Ensure compliance with all relevant regulatory and legal requirements.
8. Liaise with other departments such as sales and customer service to ensure that all credit decisions are aligned with the company’s customer service goals.
9. Provide regular reports to the Credit Manager on the performance of the credit vetting team.
10. Receive and process credit applications in accordance with company policies.
11. Verify and update customer information to ensure that all data is accurate.
12. Ensure that all required documentation is complete and accurate before submitting to the credit vetting team for assessment.
13. Maintain accurate records of all credit applications and ensure that all data is securely stored.
14. Communicate with customers regarding the status of their credit applications and provide assistance and guidance where necessary.
15. Identify errors and discrepancies in credit applications and communicate these to the credit vetting team.
16. Perform other duties as assigned by the Head of Department.

Qualifications and Experience:

1. Bachelor’s degree in Business or a related field.
2. At least 5 years of experience in credit vetting.
3. At least 2 years of experience in a supervisory role.
4. Strong understanding of credit policies and procedures.
5. Knowledge of relevant regulations and legal requirements.
6. Strong leadership and communication skills.

Note: This job description can be modified at any time by the company to reflect the changing needs of the job and is not a contract between the company and the employee.

Business Segment: Business & Commercial Banking

To assess and evaluate lending applications for Enterprise clients based on sound credit risk and affordability assessments, financial principles and credit policies to achieve targeted asset book growth while optimising losses and effectively mitigating credit risks. To ensure lending is within Bank's Risk Appetite parameters. Support business partners in understanding and solutioning to meeting client lending needs, as appropriate for the Enterprise client segment.

Minimum Qualifications

Type of Qualification: Diploma
Field of Study: Business Commerce

Experience Required
Credit Risk – BCB
Risk & Corporate Affairs
5-7 years
Experience in intuitive credit assessment and decisioning in relevant segment and products. Knowledge and understanding of simple financial statements and cash flow forecasts. Knowledge and understanding of repayment structures and collateral. Understanding of collection processes within the banking environment is beneficial.

• Articulating Information
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Making Decisions
• Asset Based Lending
• Loan Assessment
• Loan Approval