220 Credit Control jobs in South Africa

Join our client’s team and make a real difference in keeping communities thriving.
Our client, a leading UK-based real estate business, is seeking a Credit Control Administrator to help deliver a professional, people-first approach to rent and arrears management. In this role, you’ll ensure rent is recovered promptly, arrears are minimised, and tenants receive outstanding service.

As a Credit Control Administrator , you will be at the heart of the rent and arrears management service. Working in line with established policies and procedures, you’ll provide an accurate, sensitive, and responsive rent account enquiry service, ensuring income is maximised and voids are kept to a minimum.

Key Responsibilities

Rent Recovery

• Proactively contact tenants in arrears, using the most effective and appropriate communication methods.

• Identify the root cause of arrears and take action tailored to the situation.

• Handle tenant enquiries with accuracy, empathy, and professionalism.

• Run and review daily rent arrears reports, keeping clear records of all actions taken.

• Maintain weekly payment plan records and follow up promptly on any broken agreements.

• Keep clear, accurate case notes in the CRM system.

• Initiate and progress legal actions when required, working closely with solicitors and management.
  

Former Tenant Arrears

• Work with tracing agencies to locate former tenants with outstanding arrears.

• Coordinate court actions through the small claims court.

• Prepare and process write-off requests when recovery is not possible, ensuring all supporting documents are complete.

Job Title: Chief Clerk: Credit Control

Location: Western Cape, George

Deadline: August 15, 2025

• Grade 12
• Computer literacy: MS Office
• Valid Driver's License
• 2-5 years relevant experience

• Ensure debtor administration is carried out according to prescribed guidelines and Council policies are adhered to.
• Oversee scanning and capturing of information by subordinates on the Financial System.
• Manage processes related to Indigent Support and handover accounts, ensuring policies and By-Laws are followed.
• Handle all correspondence efficiently and ensure proper data capture.
• Address and resolve all queries promptly.
• Maintain effective communication channels and share information appropriately.
• Represent the Credit Control Department in meetings and provide feedback.

Note: This job posting is active and open for applications until the specified deadline.

Join to apply for the Head of Department - Credit Control role at Faircape Group

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Join to apply for the Head of Department - Credit Control role at Faircape Group

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The Faircape Group is a leading multi-faceted company with operations across various industries including healthcare, retirement, telecommunications, utilities, property management , and hospitality . We are known for our commitment to excellence, innovation, and the highest standards of service delivery.

At Faircape, we don’t just offer jobs — we offer careers built on opportunity, growth, and purpose.

We are looking for a Head of Credit Control to join our team.

As Head of Department – Credit Control , you will play a key leadership role in protecting the financial health of the Faircape Group by ensuring timely and professional recovery of outstanding monies.

This hands-on role involves managing the Credit Control team, overseeing the debtor’s ledger, and driving effective collection strategies across multiple entities. You will reduce overdue debt, maintain strong cash flow, and implement proactive credit control measures.

Working closely with senior management, legal, and finance, you will help mitigate risk and manage escalations. The ideal candidate is assertive, analytical, and results-driven with proven leadership and team management experience.

What We Offer

• Quarterly performance bonuses – Recognising your leadership and delivery
• Long service leave – We reward commitment
• Onsite Barista – Fresh coffee on demand
• Subsidised snacks & vending machines – For that midday boost
• Discounted ISP packages – Stay connected affordably
• Fixed flexi-time (07:00 - 18:00) – Support for work-life balance
• Subsidised parking – Convenient and cost-effective
• Central Claremont offices – Modern workspaces near Cavendish Square
  
  

• Ensuring high levels of performance, motivation, and accountability.
• Develop and implement credit control strategies and collection policies aligned with company objectives.
• Implement and refine credit risk management policies and procedures.
• Ensure accurate maintenance of customer accounts and timely resolution of queries.
• Monitor age analysis and ensure reduction in outstanding debt.
• Provide regular reporting on debtor performance, bad debt, and cash collection forecasts.
• Overseeing the handover of accounts to attorneys and managing of the legal collection process
• Work closely with the finance team to ensure proper allocation and reconciliation of receipts and deposits.
• Ensure adherence to statutory requirements and internal control procedures.
• Drive continuous improvement and automation within credit and billing processes.
  
  

• Qualification in Credit Management NQFL 6 or similar advantageous
  
  

• Proven experience in a similar role
• Experience managing teams and driving performance in a finance environment
• Sound accounting knowledge and practical understanding of financial systems
  
  

• Strategic Thinking: Ability to implement and monitor credit control strategies that align with business objectives and ensure optimal cash flow.
• Decision-Making & Accountability: Confident in making sound judgments and taking ownership of outcomes in a high-pressure environment.
• Conflict Resolution: Skilled at managing escalations, negotiating payment terms, and maintaining professional relationships with clients and stakeholders.
• Analytical Acumen: Strong analytical skills to interpret financial data and aged debtors reports, identify trends, and develop action plans.
• Excellent Communication: Able to convey expectations clearly, influence at all levels, and engage professionally with internal and external stakeholders.
• Process-Driven: Strong understanding of credit control processes, compliance requirements, and internal controls.
• Attention to Detail: Meticulous in maintaining accurate financial and customer records
• Results-Oriented: Demonstrated track record in meeting collection targets and reducing aged debt.
  
  

• Solid and positive written references
• Clear credit record
• No criminal record
  
  

• Seniority level Director

• Employment type Contract

• Job function Finance and Sales

Referrals increase your chances of interviewing at Faircape Group by 2x

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 months ago

City of Cape Town, Western Cape, South Africa 1 month ago

City of Cape Town, Western Cape, South Africa 2 days ago

City of Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 months ago

Cape Town, Western Cape, South Africa 1 week ago

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The Faircape Group is a leading multi-faceted company with operations across various industries including healthcare, retirement, telecommunications, utilities, property management , and hospitality . We are known for our commitment to excellence, innovation, and the highest standards of service delivery.

At Faircape, we don’t just offer jobs — we offer careers built on opportunity, growth, and purpose.

We are looking for a Head of Credit Control to join our team.

As Head of Department – Credit Control , you will play a key leadership role in protecting the financial health of the Faircape Group by ensuring timely and professional recovery of outstanding monies.

This hands-on role involves managing the Credit Control team, overseeing the debtor’s ledger, and driving effective collection strategies across multiple entities. You will reduce overdue debt, maintain strong cash flow, and implement proactive credit control measures.

Working closely with senior management, legal, and finance, you will help mitigate risk and manage escalations. The ideal candidate is assertive, analytical, and results-driven with proven leadership and team management experience.

What We Offer:

• Quarterly performance bonuses – Recognising your leadership and delivery
• Long service leave – We reward commitment
• Onsite Barista – Fresh coffee on demand
• Subsidised snacks & vending machines – For that midday boost
• Discounted ISP packages – Stay connected affordably
• Fixed flexi-time (07:00 - 18:00) – Support for work-life balance
• Subsidised parking – Convenient and cost-effective
• Central Claremont offices – Modern workspaces near Cavendish Square

• Ensuring high levels of performance, motivation, and accountability.
• Develop and implement credit control strategies and collection policies aligned with company objectives.
• Implement and refine credit risk management policies and procedures.
• Ensure accurate maintenance of customer accounts and timely resolution of queries.
• Monitor age analysis and ensure reduction in outstanding debt.
• Provide regular reporting on debtor performance, bad debt, and cash collection forecasts.
• Overseeing the handover of accounts to attorneys and managing of the legal collection process
• Work closely with the finance team to ensure proper allocation and reconciliation of receipts and deposits.
• Ensure adherence to statutory requirements and internal control procedures.
• Drive continuous improvement and automation within credit and billing processes.

Education and Qualifications

• Qualification in Credit Management NQFL 6 or similar advantageous

Experience Required

• Proven experience in a similar role
• Experience managing teams and driving performance in a finance environment
• Sound accounting knowledge and practical understanding of financial systems

• Strategic Thinking: Ability to implement and monitor credit control strategies that align with business objectives and ensure optimal cash flow.
• Decision-Making & Accountability: Confident in making sound judgments and taking ownership of outcomes in a high-pressure environment.
• Conflict Resolution: Skilled at managing escalations, negotiating payment terms, and maintaining professional relationships with clients and stakeholders.
• Analytical Acumen: Strong analytical skills to interpret financial data and aged debtors reports, identify trends, and develop action plans.
• Excellent Communication: Able to convey expectations clearly, influence at all levels, and engage professionally with internal and external stakeholders.
• Process-Driven: Strong understanding of credit control processes, compliance requirements, and internal controls.
• Attention to Detail: Meticulous in maintaining accurate financial and customer records
• Results-Oriented: Demonstrated track record in meeting collection targets and reducing aged debt.

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 06h30 and 18h30.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers market-related salaries, dependent on experience, qualifications, skills and attributes.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

Reference: NPr000812-EHo-1
A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Supervisors to join their dynamic finance team based in Cape Town CBD.
The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies.

The successful candidate will form part of the Finance Shared Service Centre and will play a key role in managing the Order-to-Cash, Billing and Credit Control teams. This role will lead and take responsibility for the team servicing global operations.
Duties will include, but not be limited to:

• Ensure global customer procedures and payments processes are adhered to
• Supervise the team, providing guidance, training, and performance management
• Ensure timely and accurate processing of invoices
• Manage disputes
• Work closely with the Manager to assist with process improvements and proactively make suggestions
• Responsible for accounts reconciliation and customer statement reconciliations
• Promote process improvements and compliance across the team
• Monitor systems and processes
• Own delivery of transactional services
• Ensure adherence to Service Level Agreements (SLAs), including regular performance reporting

• Degree in finance or accounting

• 4 to 5 years in a supervisory / managerial debtors / AR / billing / credit control role is essential
• Strong team management and leadership skills
• Strong working knowledge of complex multi-currency consolidations
• Proficient in MS packages
• Strong experience of leading process changes and improvements
• Systems implementations experience
• Deadline driven
• Ability to work in a high pressure, fast paced environment
• Team player

If this sounds like you; please do not hesitate to apply!

For more information, contact:
Elzette Hood
Recruitment Specialist: Finance

• On-time cash collection, ensure that customers pay on time.
• Implementation of cash collection strategies.
• Keeping financial records updated.
• Preparing Accounting reports.
• Run accounting software update (SAGE) to process business transactions.
• Accounts payables reconciliations and receivable statements update.
• Keeping records of financial information (Invoices, PO’s, VAT reports etc.).
• Adhoc Financial responsibilities as required by Management.

Education and Experience

• Matric / Grade 12 (essential).
• Relevant tertiary qualification such as B.Com, Btech, Diploma or certificate in advanced Bookkeeping (essential).
• Strong PC literacy (Microsoft Excel, Outlook).
• 2 to 3 years’ experience in a similar environment.

Job related Skills

• Strong attention to detail.
• Verbal and written communication skills.
• Ability to liaise with and communicate at all levels.
• Ability to handle pressure and meet strict deadlines.
• High work standards.
• Ability to follow rules and procedures.
• Analytical and problem solving skills.
• Following Instructions and Procedures.
• Delivering Results and Meeting Customer Expectations.
• Coping with Pressures and Setbacks.
• Planning and Organising.

Negotiable

- On-time cash collection, ensure that customers pay on time.

- Implementation of cash collection strategies.

- Keeping financial records updated.

- Preparing Accounting reports.

- Running accounting software update (SAGE) to process business transactions.

- Accounts payables reconciliations and receivable statements update.

- Keeping records of financial information (Invoices, PO’s, VAT reports etc.).

- Adhoc Financial responsibilities as required by Management.

Education and Experience

• Matric / Grade 12 (essential).
• Relevant tertiary qualification such as B.Com, Btech, Diploma or certificate in advanced Bookkeeping (essential).
• Strong PC literacy (Microsoft Excel, Outlook).
• 2 to 3 years’ experience in a similar environment.

Job related Skills

• Strong attention to detail.
• Verbal and written communication skills.
• Ability to liaise with and communicate at all levels.
• Ability to handle pressure and meet strict deadlines.
• High work standards.
• Ability to follow rules and procedures.
• Analytical and problem solving skills.
• Following Instructions and Procedures.
• Delivering Results and Meeting Customer Expectations.
• Coping with Pressures and Setbacks.
• Planning and Organising.

Negotiable

A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Managers to join their dynamic finance team based in Cape Town CBD. The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies. If this sounds like you, apply today to avoid missing out on this opportunity to propel your career to the next level!

The successful candidate will form part of the Finance Shared Service Centre and will play a key role in managing the Order-to-Cash, Billing and Credit Control teams. This role will lead and take responsibility for the team servicing global operations.

Duties will include, but not be limited to:

1. Ensure global customer procedures and payments processes are adhered to
2. Lead and mentor the supervisor and team, providing guidance, training, and performance management
3. Ensure timely and accurate processing of invoices
4. Manage disputes
5. Work closely with the Senior Manager to assist with process improvements and proactively make suggestions
6. Responsible for accounts reconciliation and customer statement reconciliations
7. Promote process improvements and compliance across the team
8. Monitor systems and processes
9. Own delivery of transactional services
10. Ensure adherence to Service Level Agreements (SLAs), including regular performance reporting

• Degree in finance or accounting
• Professional registration highly beneficial (ACCA / CA(SA) / PA(SA) / AGA(SA))

• 5 to 7 years in a supervisory / managerial debtors / AR / billing / credit control role is essential
• Strong team management and leadership skills
• Strong working knowledge of complex multi-currency consolidations
• Proficient in MS packages
• Strong experience of leading process changes and improvements
• Systems implementations experience
• Deadline driven
• Ability to work in a high pressure, fast paced environment
• Team player

If this sounds like you; please do not hesitate to apply!

- On-time cash collection, ensure that customers pay on time.

- Implementation of cash collection strategies.

- Keeping financial records updated.

- Preparing Accounting reports.

- Running accounting software update (SAGE) to process business transactions.

- Accounts payables reconciliations and receivable statements update.

- Keeping records of financial information (Invoices, PO’s, VAT reports etc.).

- Adhoc Financial responsibilities as required by Management.

Education and Experience

• Matric / Grade 12 (essential).
• Relevant tertiary qualification such as B.Com, Btech, Diploma or certificate in advanced Bookkeeping (essential).
• Strong PC literacy (Microsoft Excel, Outlook).
• 2 to 3 years’ experience in a similar environment.

Job related Skills

• Strong attention to detail.
• Verbal and written communication skills.
• Ability to liaise with and communicate at all levels.
• Ability to handle pressure and meet strict deadlines.
• High work standards.
• Ability to follow rules and procedures.
• Analytical and problem solving skills.
• Following Instructions and Procedures.
• Delivering Results and Meeting Customer Expectations.
• Coping with Pressures and Setbacks.
• Planning and Organising.

Negotiable