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• key account management production inbound tourismdmc cape town southern suburbs

Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Career Dynamics Global

Cape Town, Western Cape

Full Time

Posted

5 days ago

Apply to this position

Role:
Key Account Management: Production, Inbound Tourism/DMC

Location:
CPT Southern Suburbs – Office based – Monday to Friday

Salary:
Highly Negotiable based on current earnings and experience.

Benefits Included

• Leading Inbound Tour Operator – specializing in Southern Africa, including SA, Botswana, Namibia, Zambia, Zimbabwe, and Mozambique.
• Our client is looking for a Key Account Manager (Production) to be based at their offices in CPT Southern Suburbs.
• An excellent opportunity to join the team and develop your career. In charge of Leisure Groups Production. Quoting and Costings.
• As a Senior Key Account Manager your main role is to retain top customers and nurture those key relationships over time.

Requirements And Skills

• Senior level – Minimum 5 years' Experience as KAM at an Inbound Tour Operator/DMC
• Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern

Africa (Namibia/Botswana/Zimbabwe/Zambia/Mozambique)

• Product knowledge essential
• Negotiating with suppliers & Liaising with long established clients
• Liaising with the groups consultants who handle the operations and logistics.
• Experience in providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills, Ability in problem-solving and negotiation
• MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
• Fluent in English and have excellent written and verbal communication skills.

Responsibilities Will Include, But Not Limited To

• In charge of Leisure Groups Production. 3-4 Star Accommodation.
• Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Quotes, itineraries, reservations
• Serve as the link of communication between agents and operations.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
• Be able to prepare regular reports of progress and forecasts for the director.

Please email your CV & Qualifications to and/or

Connect to our LinkedIn page -

Location

Cape Town

Apply to this position

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Contact Information

SATSA

Ground Floor, Rosebank Terrace North

23 Sturdee Avenue, Rosebank

Johannesburg, Gauteng 2196

South Africa

Phone:

Email:

Powered by

***
Employment Equity Policy Applies **

About the Company

Iveco in South Africa provides a wholistic approach to the local transport sector through value added services such as the brand's local finance offering – Iveco Capital - the Iveco preowned division and the Parts Distribution warehouse which runs at best-in-class levels of performance. Iveco South Africa's commercial head office and parts distribution centre is situated in Centurion, with dealers located across the country as well as in Southern Africa. Through a global vision and with international roots, Iveco has introduced products with European precision and tailored them to suit the Southern African market. During the over 25 years of local presence, Iveco South Africa has gone from supplying just a single model to offering a solution to every transport need. Throughout this period, Iveco has remained committed to making available some of the best commercial vehicles in the local industry.

About the Role

Drive Growth. Lead Change. Make Your Mark.

If you're a results-driven professional with
OEM experience
and a passion for
commercial vehicles
, this is your opportunity to lead with impact. We're looking for a confident, high-performing
Key Account Specialist
who's ready to build lasting partnerships, open new markets, and take ownership of our growth across
Light, Medium, and Heavy Commercial Vehicle
segments in Southern Africa.

This is a role for a
leader
— someone who wants to be seen, heard, and trusted to deliver measurable results.

Responsibilities you'll be driving

• Growth:
  Deliver volume and margin targets across all commercial vehicle categories.
• Market Influence:
  Expand our footprint among South Africa's top 20 Blue-Chip fleets.
• Strategic Selling:
  Lead key negotiations with national fleet clients and dealer groups.
• Ownership:
  Manage your territory and accounts like your own business.
• Leadership:
  Mentor and motivate your sales team to achieve ambitious targets.
• Collaboration:
  Work closely with Marketing, Product, and Finance to shape winning strategies.

Qualifications

• Bachelor's degree or equivalent experience in Business
• Bachelor's degree in marketing, Business or Economics is preferable
• Min. 5 years of sales experience in a similar role in the Commercial Vehicle Industry preferably with a Competitor within SACU or Southern Africa
• Proven Track Record of Excellence in New vehicle sales
• Extensive Knowledge of sales supporting finance, technical and administrative tools
• Experience in people management and development
• Excellent I.T. skills, Word, Excel & PowerPoint
• Experience in facilitation/coaching/training/presentations

You'll Thrive Here if You:

• Have
  OEM and commercial vehicle experience
  (LCV, MCV, or HCV).
• Are
  bold, confident, and self-motivated
  — you set high standards and deliver on them.
• Know how to
  build trust
  and influence at executive level.
• Move fast, think ahead, and stay calm under pressure.
• Love the satisfaction of turning opportunity into tangible results.

Your Edge:

You'll bring your energy, your voice, and your leadership to a role that values
performance, integrity, and progress
.

Here, you won't just sell — you'll
shape the direction
of a leading OEM brand in South Africa.

We're building a diverse, dynamic sales force that reflects the markets we serve.

Your perspective and drive can help us grow stronger, smarter, and closer to our customers.

What Success Looks Like:

• Consistent growth across LCV, MCV, and HCV categories
• Increased market share with key fleets and transport operators
• Profitable sales campaigns and strong pricing discipline
• A motivated, high-performing key account team
• A respected presence in the market and industry events

Why Join Us:

• Lead key national and regional accounts in a respected OEM.
• Gain visibility and recognition for your results.
• Work with a leadership team that backs your ideas and supports your growth.
• Be part of a company that celebrates excellence, initiative, and diversity.

If you're ready to drive change and build your legacy in the commercial vehicle industry — we want to hear from you. Apply now and bring your leadership, ambition, and courage to a team that's moving South Africa forward.

``

Position Title:

Head of Account Management

Years of Experience:

5+ years

Employment Type:

Contract

Company Size:

11-50

Position Overview

The Head of Account Management will be responsible for client relationship management, fostering account growth, maximizing client retention, and ensuring high customer satisfaction. This role serves as the primary liaison between our clients and the fulfilment team, coordinating initiatives and resolving issues quickly. Serving a diverse portfolio of B2B clients - including business brokers, financial services, marketing agencies, and SaaS/tech companies - the Head of Account Management will help develop client offers, oversee onboarding, manage launches, nurture ongoing relationships, and lead monthly reporting.

Company Description

Zero Risk Growth (ZRG) is an application-only, top 1% ranked outreach firm that partners with a select group of high-performing agencies each month. We exclusively support clients with validated offers who are ready to scale. At ZRG, we are growing rapidly - an exciting time for those looking to advance their careers. Our culture prioritizes extreme ownership, forward-thinking innovation, radical transparency, and celebrating wins. Guided by a growth-focused vision, we foster an environment where individuals and clients thrive together, always seeking fresh solutions and striving for excellence.

Primary Skills

• GoHighLevel CRM: campaign setup, automation workflows, pipeline tracking, and reporting.
• project management, workflow tracking, and cross-team coordination.
• Google Docs: client proposals, internal documentation, and collaborative editing.
• Google Sheets (Intermediate): data tracking, reporting dashboards, and client performance analysis.
• Email sending software: campaign creation, deliverability monitoring, and client communication (via GoHighLevel + integrated tools).

Secondary Skills

• Executive communication: experience engaging with business owners and C-suite decision-makers.
• B2B account management: client retention, upsell/cross-sell via GoHighLevel CRM.
• Clear communication: written and verbal, across email, Slack, and Google Meet.
• B2B cold outreach: proven knowledge of strategy, sequencing, and execution via GoHighLevel.
• Basic data analysis: interpreting client metrics in Google Sheets.
• Copywriting: campaigns, client offers, and outbound sequences.
• Presentation skills: client meetings and reporting via Google Meet and Google Slides/Docs.
• Sales enablement: CRM pipeline management, nurturing workflows, and offer positioning.
• Reporting & dashboarding: client account health monitoring in Google Sheets and GoHighLevel.

Soft Skills

• Extreme ownership
• Proactive problem-solving
• Clear communication
• Adaptability
• Collaboration
• Attention to detail
• Accountability
• Empathy
• Time management

Key Responsibilities

• Act as primary point of contact for assigned B2B clients using GoHighLevel CRM and Google Meet for communication.
• Drive client retention, satisfaction, and account growth through proactive relationship management in GoHighLevel, with client health tracked in Google Sheets and
• Coordinate between clients and fulfilment teams using project boards and Slack/email to ensure timely and accurate delivery of services.
• Develop, launch, and manage new client offers and onboarding processes through GoHighLevel forms and Loom walkthroughs.
• Track account performance and prepare monthly client reports using Google Sheets.
• Resolve client issues with urgency via email and Slack, maintaining high service standards.
• Identify upsell and cross-sell opportunities within GoHighLevel CRM to support client and agency growth.
• Facilitate client meetings, presentations, and regular check-ins using Google Meet.
• Support continuous improvement by gathering client feedback through Google Forms, tracking insights in Google Sheets, and sharing with internal teams.

Preferred Previous Experience

• B2B account management or client services experience
• Experience in marketing, SaaS, or financial services industry
• Proven track record of client retention and account growth
• Hands-on experience with CRM and project management tools (e.g., GoHighLevel, )
• Experience working with fast-paced, high-performance teams

Work Logistics

• Hours: 9:00am–5:00pm EST
• Location: Remote

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Key Account/Distributor Management Southern Africa Export Markets (FMCG)

• Location: Midrand, South Africa
• Function: Supply Chain

Overview
To manage selective RSA Export Markets which include the likes of Mauritius, Botswana, Namibia, DRC, Angola, Zambia, Zimbabwe and Mozambique, by building in country relationships with distributors with the goal of implementing a comprehensive JBP which will deliver KPI's (which include Nett Sales , IMS Growth, Delivered Profit Targets, Distribution Targets, Forecast Accuracy and Manage in Market Stock on Hand.) Operational deliverables will include implementing company objectives, such as Perfect store, FWD Share objectives, FOCO Execution, Price Increases and NPD launches.

Essential Duties And Responsibilities

• Implement and Execute Joint Business plans.
• Manage Relationships with Distributors and key customers.
• Updating country cost to serve, by doing Value Chain Management
• Execution of Demand Planning Forecast for each country.
• Full Accountability of the Country PnL Obejctives(Which include Trade Spend, Nett Sales and Profit Target)

Experience You'll Bring

• At least 3-5yrs years Sales Management experience in FMCG commercial Environment.
• Distributor Relationship Management.
• FMCG Related Key account experience 3 to 5yrs experience
• Minimum 3-5y year experience in Export Distributor management in Southern African Markets(Preferable but not essential)
• Customer Marketing experience would be advantageous

Behaviors You'll Need

• Strong management/people skills
• Accountability and ownership
• Ability to work under pressure
• Excellent communication at business level coupled with negotiation skills
• Results driven

What's in it for you?

• Excellent Medical Aid & Provident Fund
• Subsidized product allocation
• Profit sharing scheme

About Us
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This position is not available for relocation assistance and candidate must be eligible to work in the country of application
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives

Company Description

Maspar Industries Pvt. Ltd., established in 2002, showcases the best in home fashion. The company guarantees the quality of its products through controlled dyeing and state-of-the-art processing techniques. Its extensive product line includes solutions for the bedroom, bathroom, lounge, and kitchen. With nine exclusive stores in key Indian cities and a presence in prestigious global stores, maspar is known for its commitment to excellence in home fashion.

Role Description

This is a full-time hybrid role for a Regional Sales & Marketing Manager located in Johannesburg, with some opportunities for remote work. The Regional Sales & Marketing Manager will be responsible for overseeing sales strategies, managing marketing campaigns, developing relationships with clients, identifying new business opportunities, analyzing market trends, and achieving sales targets.

Qualifications

• Experience in developing and implementing sales strategies and marketing campaigns
• Ability to build and maintain strong client relationships
• Strong analytical skills to identify market trends and new business opportunities
• Proven track record of achieving sales targets
• Excellent communication and presentation skills
• Ability to work independently and in a team
• Bachelor's degree in Business, Marketing, or related field
• Experience in the home fashion industry is a plus

This is an exciting opportunity to join a market leader in the media and sports events management sector!

The successful candidate will be responsible for:

Financial Record Keeping: Capturing all financial transactions, accounts payable and receivable, and bank reconciliations.

Financial Reporting: Preparing management accounts (profit/loss statements and Balance sheet recons).

Budgets: monitor spending and guide departments on spending.

Tax Compliance: Calculation of VAT and submission of VAT returns.

Auditing: Assisting with audit providing information and support to external auditors

System Management: Utilizing financial management systems (Xero) and other software (FNB banking website) for daily operations and reporting.

Criteria:

• Bachelors degree in accounting or finance (BCom or equivalent) is required.
• SAIPA or the globally recognized CPA Professional Certifications advantageous.
• Minimum 5 years of relevant experience in performing the full accounting function up to financial statements.
• Experience in Xero preferred
• MS Excel advanced skills

At Abbott, diverse ideas, perspectives, and expertise allow us to create life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.

Abbott's Established Pharmaceutical Division focuses on offering high-quality branded generic pharmaceuticals to millions of people.

In this role, the Regional Sales Manager will be responsible for leading a Sales Force across various Therapeutic Areas based in the Gauteng region (Pretoria and surrounding).

The opportunity

To develop, maintain and grow the business, and market share of the Division within the private/ State & Hospital environments; through effective management of the operational sales function, proactive development of new business opportunities, and development of the EPD Sales Team through objective setting, coaching, performance monitoring and creating new business ideas and sales techniques to drive the business, subsequently growing the EPD business in accordance to PLAN targets.

Responsibilities:

• Achieve Sales Targets: Meet and exceed sales targets and SFE KPIs.
• Resource Allocation: Ensure maximum productivity through strategic human and financial resource allocation.
• Budget Management: Monitor and control expenditure against allocated budgets.
• Sales Activities: Plan, implement, and monitor all sales activities. Compile and submit reports.
• Innovative Sales Techniques: Develop new business ideas and sales techniques.
• Marketing Strategies: Communicate, implement, and monitor marketing strategies. Provide feedback on effectiveness.
• Territory Sales Plans: Develop sales plans for strategic brands.
• Market Analysis: Conduct market analysis and communicate findings with the marketing team and management.
• Synergies: Identify and encourage synergies across business units and departments.
• Motivation Elements: Implement bonuses, incentives, training plans, and skills development.
• Performance Management: Monitor and manage team performance as per company policy.
• Collaboration: Build strong relationships with Key Account Managers and Brand Managers.

Additional Responsibilities:

• Training: Ensure training is completed as planned.
• Quality Training: Attend quality-related training.
• Customer Complaints: Report customer complaints within 48 hours.
• Adverse Drug Reactions: Report adverse drug reactions within 3 days.
• Audit Readiness: Support audit readiness activities and participate in audits.
• Data Integrity: Maintain Data Integrity principles and Good Documentation Practice.

Education, Qualifications

Suitable tertiary education is essential e.g. BSc/ B Pharmacy; B Comm or related.

Experience:

• Education: Suitable tertiary education (e.g., BSc, B Pharmacy, B Comm, or related).
• Experience: Medical or pharmaceutical sales experience is essential. Minimum 2-3 years of sales management experience leading a team of Medical Sales Representatives is advantageous.
• Therapeutic Areas: Experience with multiple therapeutic areas is an advantage.
• Sales Strategies: Proven experience in implementing sales strategies.
• Sales Force Effectiveness: Understanding of sales force effectiveness activities and systems.
• Computer Literacy: Proficient in MS Excel, PowerPoint, Word, and sales data handling.
• Industry Knowledge: Knowledge of the pharmaceutical industry and sales trends.
• Product Knowledge: Understanding of company products and competitors.
• Planning and Execution: Ability to plan and execute within a given timeframe.
• Customer Relations: Ability to establish credible relations with customers (Trade & HCPs/KOLs).
• Ability to establish credible relations with customers (Trade & HCPs / KOLs)

Company Description

Global Export and Import Services, Supplies Businesses and General Merchandise, specializes in commodities such as gasoline, refinery, and petroleum refinery. Our extensive network and dedication to quality ensure the best service for our clients. We strive to provide efficient and reliable export and import solutions to meet the various needs of our global clientele.

Role Description

This is a full-time, on-site role for a Regional Sales Manager located in the Johannesburg Metropolitan Area. The Regional Sales Manager will be responsible for developing and executing sales strategies, managing client relationships, identifying and pursuing new business opportunities, and leading a sales team. Day-to-day tasks include sales forecasting, setting performance goals, and ensuring customer satisfaction through excellent service. The role also involves liaising with other departments to ensure seamless operations and meeting sales targets.

Qualifications

• Proven experience in sales management and business development within the commodities or petroleum industry
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement effective sales strategies
• Experience in client relationship management and negotiation skills
• Analytical skills and proficiency in sales forecasting and reporting
• Ability to work independently and handle multiple tasks simultaneously
• Bachelor's degree in Business Administration, Marketing, or a related field preferred
• Familiarity with the Johannesburg Metropolitan Area market is advantageous