86 Corporate Training jobs in South Africa

Client Liaison Sales Consultant Corporate Training Industry

Johannesburg, Gauteng TRASA Recruitment Agency

Posted 24 days ago

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Job Description

Client Liaison Sales Consultant Corporate Training Industry

Location : Sunningdale, Johannesburg, South Africa

Employment Type : Full-Time, Permanent

Salary : Market-Related Basic + Uncapped Commission

Apply Today :

Take Your Sales Career to the Next Level in the Thriving Corporate Training Sector

Are you a high-energy professional passionate about education, training, and client engagement? Do you thrive in fast-paced environments where results, relationships, and real impact matter? One of South Africa’s premier corporate training providers, is actively seeking a Client Liaison / Sales Consultant to join our driven and client-focused team based in Sunningdale, Johannesburg .

This is your opportunity to work with blue-chip clients, make a direct impact on skills development in South Africa, and accelerate your career in the booming corporate training and education space. If you have the drive, the passion, and the professional flair – we want to hear from you.

What You’ll Be Doing:

As our Client Liaison / Sales Consultant , your primary responsibility is to develop long-term relationships with clients and identify training solutions tailored to their business objectives. You’ll be selling value – not just courses – and delivering top-notch service throughout the sales and client lifecycle.

Key Responsibilities Include:

Sales & Business Development

  • Engage with new and existing corporate clients to promote our trainings offerings.

  • Build a sustainable sales pipeline to meet and exceed monthly, quarterly, and annual targets.

  • Prepare persuasive, client-specific proposals and negotiate successful outcomes.

  • Conduct face-to-face meetings, virtual presentations, and email communication with decision-makers.

Training & Solution Matching

  • Assess client needs and recommend the most appropriate short courses or custom training programs.

  • Liaise with facilitators and developers to source or create tailored content.

  • Stay current on SETA-aligned and accredited training offerings and industry needs.

Client Relationship Management

  • Maintain ongoing contact with clients through monthly check-ins and strategic visits.

  • Proactively identify upsell and cross-sell opportunities within client accounts.

  • Gather feedback from participants and key stakeholders to ensure satisfaction and continuous improvement.

Administrative & Operational Support

  • Collaborate with the logistics, finance, and operations teams to ensure seamless delivery.

  • Book venues, equipment, courier services, and materials in line with training schedules.

  • Maintain accurate client databases, submit reports, manage quotations and costings.

Minimum Requirements:

️ At least 1 year of experience in a client-facing training and education sales environment.

️ A post-matric qualification (NQF Level 6 or higher) is essential.

️ Proficient in English , with excellent verbal and written communication skills.

️ Strong administrative skills and the ability to handle multiple priorities.

️ Tech-savvy with basic CRM and Microsoft Office knowledge.

️ Own reliable transport is a plus for client visits in Johannesburg and Gauteng .

You Are:
  • A results-oriented sales professional who thrives on meeting targets.

  • A confident communicator who builds strong business relationships with ease.

  • Highly organized and proactive in solving client challenges.

  • Driven by purpose and motivated to be part of something impactful.

  • Passionate about training, upskilling, and professional development .

Why ?

We believe in transforming lives through education. You’ll be part of a high-impact team that collaborates with top companies across South Africa , delivering quality training solutions that drive performance, compliance, and growth.

We provide a positive, entrepreneurial culture where your input matters. Plus, you’ll earn a competitive base salary , enjoy uncapped commission , and have the opportunity to grow your career in an essential sector.

Ready to Elevate Your Career?

This is more than a job—it’s a career pathway in a people-first, performance-focused environment. Join BOTI and become a driving force behind corporate development in Sunningdale, Johannesburg and beyond!

Apply Now! Send your CV to and start your journey to a more rewarding future.

To Find us on Facebook Please Click Here (caption id="attachment_19868" align="alignnone" width="300") The Recruitment Agency South Africa (TRASA) (/caption)By submitting an application for this post the Applicant acknowledges that their personal information will be processed by TRASA. The Applicant, by their conduct in proceeding with an application for this position, gives their consent to the processing of their personal information as required by the TRASA Recruitment, Selection and Appointment Policy. Such processing includes logging their information on the TRASA recruitment systems and disclosing their personal information to TRASA employees identified to take part in the selection and recruitment process. The Applicant consents to any further processing of their personal information as may be required for relevant verification and reference check purposes. The confidentiality of the Applicant's personal information will be maintained. TRASA is committed to employment equity. TRASA retains the right not to make an appointment and to verify all information provided by candidates. #J-18808-Ljbffr
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Client Liaison Sales Consultant Corporate Training Industry

Johannesburg, Gauteng TRASA Recruitment Agency

Posted today

Job Viewed

Tap Again To Close

Job Description

Client Liaison Sales Consultant Corporate Training Industry

Location : Sunningdale, Johannesburg, South Africa

Employment Type : Full-Time, Permanent

Salary : Market-Related Basic + Uncapped Commission

Apply Today :

Take Your Sales Career to the Next Level in the Thriving Corporate Training Sector

Are you a high-energy professional passionate about education, training, and client engagement? Do you thrive in fast-paced environments where results, relationships, and real impact matter? One of South Africa’s premier corporate training providers, is actively seeking a Client Liaison / Sales Consultant to join our driven and client-focused team based in Sunningdale, Johannesburg .

This is your opportunity to work with blue-chip clients, make a direct impact on skills development in South Africa, and accelerate your career in the booming corporate training and education space. If you have the drive, the passion, and the professional flair – we want to hear from you.

What You’ll Be Doing:

As our Client Liaison / Sales Consultant , your primary responsibility is to develop long-term relationships with clients and identify training solutions tailored to their business objectives. You’ll be selling value – not just courses – and delivering top-notch service throughout the sales and client lifecycle.

Key Responsibilities Include:

Sales & Business Development

  • Engage with new and existing corporate clients to promote our trainings offerings.

  • Build a sustainable sales pipeline to meet and exceed monthly, quarterly, and annual targets.

  • Prepare persuasive, client-specific proposals and negotiate successful outcomes.

  • Conduct face-to-face meetings, virtual presentations, and email communication with decision-makers.

Training & Solution Matching

  • Assess client needs and recommend the most appropriate short courses or custom training programs.

  • Liaise with facilitators and developers to source or create tailored content.

  • Stay current on SETA-aligned and accredited training offerings and industry needs.

Client Relationship Management

  • Maintain ongoing contact with clients through monthly check-ins and strategic visits.

  • Proactively identify upsell and cross-sell opportunities within client accounts.

  • Gather feedback from participants and key stakeholders to ensure satisfaction and continuous improvement.

Administrative & Operational Support

  • Collaborate with the logistics, finance, and operations teams to ensure seamless delivery.

  • Book venues, equipment, courier services, and materials in line with training schedules.

  • Maintain accurate client databases, submit reports, manage quotations and costings.

Minimum Requirements:

️ At least 1 year of experience in a client-facing training and education sales environment.

️ A post-matric qualification (NQF Level 6 or higher) is essential.

️ Proficient in English , with excellent verbal and written communication skills.

️ Strong administrative skills and the ability to handle multiple priorities.

️ Tech-savvy with basic CRM and Microsoft Office knowledge.

️ Own reliable transport is a plus for client visits in Johannesburg and Gauteng .

You Are:
  • A results-oriented sales professional who thrives on meeting targets.

  • A confident communicator who builds strong business relationships with ease.

  • Highly organized and proactive in solving client challenges.

  • Driven by purpose and motivated to be part of something impactful.

  • Passionate about training, upskilling, and professional development .

Why ?

We believe in transforming lives through education. You’ll be part of a high-impact team that collaborates with top companies across South Africa , delivering quality training solutions that drive performance, compliance, and growth.

We provide a positive, entrepreneurial culture where your input matters. Plus, you’ll earn a competitive base salary , enjoy uncapped commission , and have the opportunity to grow your career in an essential sector.

Ready to Elevate Your Career?

This is more than a job—it’s a career pathway in a people-first, performance-focused environment. Join BOTI and become a driving force behind corporate development in Sunningdale, Johannesburg and beyond!

Apply Now! Send your CV to and start your journey to a more rewarding future.

To Find us on Facebook Please Click Here (caption id="attachment_19868" align="alignnone" width="300") The Recruitment Agency South Africa (TRASA)(/caption) By submitting an application for this post the Applicant acknowledges that their personal information will be processed by TRASA. The Applicant, by their conduct in proceeding with an application for this position, gives their consent to the processing of their personal information as required by the TRASA Recruitment, Selection and Appointment Policy. Such processing includes logging their information on the TRASA recruitment systems and disclosing their personal information to TRASA employees identified to take part in the selection and recruitment process. The Applicant consents to any further processing of their personal information as may be required for relevant verification and reference check purposes. The confidentiality of the Applicant's personal information will be maintained. TRASA is committed to employment equity. TRASA retains the right not to make an appointment and to verify all information provided by candidates. #J-18808-Ljbffr
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Automation Skills Consultant - Sales of technical training programs

Kempton Park, Gauteng i Place People

Posted 7 days ago

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Job Description

Introduction

Our client is a leading global supplier of automation technology and technical education solutions.

Duties & Responsibilities

We are seeking a dynamic and results-driven Automation Skills Consultant. The ideal candidate will possess a strong background in automation technology, coupled with excellent communication and sales skills. You will be responsible for selling training solutions to a diverse range of industries and identifying skills gaps within client organizations.

Responsibilities:

  • Collaborate with clients to understand their automation training needs and objectives.
  • Utilize industry knowledge and expertise to identify skills gaps within client organizations.
  • Develop customized training solutions tailored to address specific skill gaps and meet client requirements.
  • Present and demonstrate the client’s training solutions to potential clients, effectively articulating the value proposition.
  • Build and maintain strong relationships with clients, acting as a trusted advisor on automation training and skills development.
  • Work closely with internal teams, including Sales, Marketing, and Technical Support, to ensure seamless delivery of training solutions.
  • Keep abreast of industry trends and emerging technologies to continuously enhance knowledge and expertise.
  • Meet or exceed sales targets and contribute to the overall growth and success of the client’s Training Solutions Division.
Desired Experience & Qualification

Qualifications:

  • Degree (BTech/BEng/BScEng) in Electrical/Mechanical/Mechatronic/Industrial Engineering or equivalent tertiary qualification.
  • Additional Commercial/Supply Chain Management qualification will be advantageous.

Experience:

  • Minimum 4 years technical industrial experience in Plant Maintenance, Engineering or Operations.
  • Minimum 2 years Industrial Solutions Sales/Consulting experience.
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Learning & Development Manager

Sandton, Gauteng ExecutivePlacements.com - The JOB Portal

Posted today

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Job Description

Join to apply for the Learning & Development Manager role at ExecutivePlacements.com - The JOB Portal

Join to apply for the Learning & Development Manager role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Bridge Personnel cc

Job Ref:

CS062025SDT

Date posted:

Wednesday, June 4, 2025

Location:

sandton, Gauteng, South Africa

Salary:

R600k CTC neg

SUMMARY:

Learning & Development Manager

POSITION INFO:

Setup Training Academy

Program Development

Skills Development & Compliance

Vendor Management

Stakeholder Engagement

Monitoring, Evaluation and Reporting

REQUIREMENTS:

Degree in HR or related field

5 year experience in L&D

Understanding of SAQA. NOF, SETA, OCTO frameworks



Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Advertising Services

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Learning & Development Administrator

Roodepoort, Gauteng South African National Blood Service

Posted 4 days ago

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Job Description

To provide administrative support to L&D Dept. in the following areas:• Training and Event Management.• General Office Management.• SAP – Document Management System.• Purchasing.• Reports and correspondence.

Key Performance Areas.

KPA 1:Office Management
KPI
1.1. Organizes and maintains a comprehensive and up to date filing system. including:
1.1.1. All training documentation.
1.1.2. Quotations and invoices.
1.1.3. Learner and employee learning records files.
1.2. Schedule, organise and co-ordinate meetings for the Senior Manager, National Managers and Heads of Departments within the department.
1.3. Draft and process correspondence and documentation when requested.
1.4. Arrange departmental seminars and workshops.
1.5. Respond to Learning & Development related queries.
1.6. Assess and prioritise calls/ emails and direct them to appropriate staff within L&D.
1.7. Ensure the availability of training laboratory and donation simulation stock and stationery.
1.8. Photocopying and binding of documents.
1.9. Log maintenance tasks on SAP Plant maintenance.
1.10. Log helpdesk requests on IT Service Desk.
1.11. Assist with preparation for internal and external audits (HWSETA & SANAS Audits).
1.12. Sort; distribute incoming mail and courier packages.
1.13. Organise and maintain a comprehensive and up to date filing system for all documentation and correspondence allowing for easy access at all times.
1.14. Maintain good communication channels and confidentiality at all levels.
1.15. Make the necessary departmental travel and accommodation arrangements.
1.16. Provide general administrative support to the L&D team.
1.17. Set-up and maintain a comprehensive record of all meetings and minutes.
1.18. Capture CPD events on MyCPD Portal and generate certificates.


KPA 2:Training & Events Management
KPI
2.1. Schedule and book Training Programmes as per Annual Training Schedule.
2.2. Process and coordinate travel and accommodation bookings for delegates and facilitators (Internal and external programmes).
2.3. Book training venues and invite delegates.
2.4. Meal arrangements as per dietary requirements.
2.5. Prepare training material/ documentation.
2.6. Books delegates attending external training programmes.
2.7. Communicate amendments of meetings, training events to the relevant stakeholders and amend initial arrangements (cancellation/ reschedule of venues, accommodation, transport, meals, etc.)


KPA 3:Correspondence, Documentation & Reports
KPI
3.1. Maintains the departmental attendance registers, training schedules, training documentation and compiles training reports:
3.2. Receives forms and ensure appropriate attachments are present.
3.3. Captures staff attendance onto database.
3.4. Archive training records as per quality requirements in consultation with Heads of training
3.5. Generate training stats and reports.
3.6. Generate SETA report on a monthly basis.
3.7. Generate travel report on quarterly basis.
3.8. Sorts and distributes all incoming mail and documents.
3.9. Assists the Managers and Heads of Learning & Development with the compilation and maintenance of the annual training schedules.
3.10. Maintain and update the database of accredited training providers.
3.11. Updates information on the Digital Learning Portal.
3.12. Uploads information on enrolled staff for e-learning modules.
3.13. Uploads e-learning modules or programmes on the Learner management System.
3.14. Assists with queries from end-users.
3.15. Extracts and compiles management reports on the user activities on digital learning portal.
3.16. Compile and prepare BBBEE reporting in terms of Skills Development and related people pillar.
3.17. Develop and load training material on LMS.
3.18. Co-ordinate learning integration to the other HCM functionaries.
3.19. Present reports as required.


KPA 4:Stakeholder Liaison and Communication
KPI
4.1. Liaises with HPCSA, SMLTSA, HWSETA on the following:
4.1.1. Registration of student and trainee staff.
4.1.2. Maintains and updates the database of student/ trainee staff that require registration with the respective regulatory bodies.
4.1.3. Distributes HPCSA registration forms to new trainees/ interns and follow up registration status.
4.1.4. Coordinates examination registration for students/trainees writing the national board examinations.
4.1.5. Arranges and processes payment of examination fees.
4.2. Ensures that the HWSETA has accurate records for all learnerships, banking details.
4.3. Keeps accurate records of all payments received in lieu of mandatory and discretionary grants.


KPA 5:Document Management System (Processing of documents on SAP)
KPI
5.1. Develop reports, SOPs or any other documents as required by the L&D Department team.
5.2. Perform quality assurance checks on documents.
5.3. Create and load documents (A01-A09) as per guidelines for documents.
5.4. MS Word format checks on documents as per the guidelines for documents.
5.5. Revision of existing policies, procedures, role profiles and deviations when required.
5.6. Copy and format old documents onto the new template.
5.7. Responsible for continuous follow up until delivery of acceptable documents within agreed timeframes:
5.7.1. Follow up on documents in RJ status and communicate with the relevant authors for changes required.
5.7.2. Follow up on documents in FA status.
5.7.3. Follow up on the error documents on DMS.


KPA 6:Purchasing
KPI
6.1. Co-ordinate and track the department CAPEX and OPEX requirements.
6.2. Maintain a comprehensive supplier/product database of all items ordered.
6.3. Assist where possible, with the sourcing of comparative quotations and alternative suppliers for consumables.
6.4. Generate shopping carts for the department, follow up on allocation of purchase orders and where necessary liaise with service providers for timeous deliveries.
6.5. Liaise with external stakeholders concerning any outstanding orders, invoices, statements or discrepancies.
6.6. Confirm invoices on receipt and forward to Finance department for payment.
6.7. Follow up with Finance department on outstanding payments to suppliers.

  • Judgement and Decision Making
  • Analytical Thinking
  • Attention to Detail
  • Planning, Organising and Monitoring
Personal
  • Ethical Behaviour
  • Drive and belief in the cause
  • Resilience and Stress Management
  • Professional Image and Visibility
Interpersonal
  • Customer Service Orientation
  • Knowledge Sharing
  • Teamwork
  • Communication
  • Excellence Orientation
Prof. technical
  • Business and Financial Acumen
  • Systems Competence
  • MS Outlook.
  • SAP.
  • Diary Management.
  • Training needs analysis.
Education
  • Grade 12.
  • National Certificate in Training Administration, Office Administration or Equivalent or Occupational Directed Education and Training Diploma.
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Trainer, Learning & Development

Cape Town, Western Cape TeleTech Holdings, Inc.

Posted 7 days ago

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Job Description

Bringing smiles is what we do at TTEC… for you and the customer. As a Learning and Development Trainer working nights onsite in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.


What You’ll be Doing

Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and company standards.Trainers are expected to have a thorough working knowledge of TTEC policies and procedures as well as client requirements related to training duties. Trainers are responsible for the overall outcome of new hired classes and client required trainings.


During a Typical Day, You’ll

  • Inspire and motivate learners to reach for amazing
  • Mentor and coach new hires within client training goals and time frames
  • Bring your interest in helping others to start their career journeys successfully
  • Deliver high quality client product training

What You Bring to the Role

  • High school diploma or equivalent
  • 2 years or more in training and adult learning or call center experience
  • Strong understanding of TTEC’s business, core values, and goals.
  • Strong verbal and written communication skills.
  • Ability to lead and partner successfully with staff and chain of command.
  • Open, honest and empathetic manner when dealing with people.
  • High customer service orientation.
  • Working knowledge of MS, Oracle, Kronos or ability to learn technology quickly
  • High level of integrity, honesty, and judgment
  • Ensures call center staff schedules are managed
  • Coaches appropriate staff on performance
  • Management improvement
  • Ability to manage multiple, complex, on-going tasks and projects.
  • Advanced English skills. Both written and verbal.
  • Full Time Availability.

What You Can Expect


Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.


About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-(Onsite)

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Learning & Development Facilitator

Durban, KwaZulu Natal Procera

Posted 7 days ago

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Job Description

Department

Learning & Development Team

Position

Learning & Development Facilitator x 5

Start Date

TBC

Fixed Term

Permanent with a 3-month probationary period

Reports To

Group Learning & Development Manager

Purpose Of The Job

As a member of the Learning & Development Team you will support the business in the delivery of high-quality training interventions, lead development workshops and help continually refine and improve the training content in the various campaigns you support. You will equip employees with the necessary knowledge, skills, and cultural understanding to perform effectively in their roles, ensuring they are well-prepared to meet client expectations and contribute to the success of the business. This involves delivering engaging training sessions, adapting content to diverse audiences, and continuously updating training materials to align with evolving industry standards.

Minimum Qualifications And Experience

  • Matric
  • SDF and Assessor qualification preferred
  • Min 3 years’ experience in a facilitator role within a structured training environment.
  • Experience in working with clients design specific outcomes to the training framework in line with the campaign/business unit requirements.
  • Experience in working with clients from different geographical locations.
Job Responsibilities

  • Facilitate training sessions using a structured approach with a clear beginning, middle, and end, ensuring the content is delivered in a logical and engaging manner.
  • Conduct role-plays, simulations, and practical exercises to reinforce learning and ensure trainees can apply new knowledge in real-world scenarios.
  • Use varied instructional techniques to cater to different learning styles, including visual aids, storytelling, group discussions, and hands-on activities.
  • Conduct a Training Needs Analysis (TNA) to identify gaps in knowledge and skills among trainees, aligning content with the specific needs of different campaigns or client requirements.
  • Prepare and submit daily reports detailing the progress of the training, including attendance, participation levels, and any challenges encountered.
  • Compile comprehensive end-of-training reports, including trainee performance assessments, feedback summaries, and recommendations for further development.
  • Support own cohort of new Agents within the ‘nesting’ phase to ensure knowledge can be effectively applied within their new roles; undertaking identified remediation as required to optimise journey to competence.
Competencies Required

  • Able to analyze and evaluate training needs effectively to identify gaps in knowledge and skills among trainees.
  • Communicates clearly and professionally with stakeholders, ensuring alignment of training objectives.
  • Build collaborative relationships to create a supportive learning environment.
  • Adapts to varying schedules, including night shift, and adjust training delivery to meet different client and campaign requirements.
  • Stakeholder management skills gained across various verticals and geographies.
  • Maintains high energy and enthusiasm throughout training sessions to keep trainees engaged.
  • Demonstrates resilience and flexibility in the face of challenges or changing circumstances.
  • Strong presentation capability to deliver to different types of audience.
  • Well developed self management and coordination ability.
  • High level collaborator.
  • Developed EQ.
  • Ability to understand learners’ diversity.
  • Good planning skills.
  • Efficient in report management and design when required.
  • Experience of content design highly desirable, but not essential.
Profile

Characteristics Required:

  • Ethical
  • Professional
  • Analysis and attention to detail
  • Builds collaborative relationships / teamwork
  • Plans, organises and monitors work
  • External awareness and research competence.
FAIS Or NON FAIS

Salary, incentives & commissions:

TBC

Working Hours

Due to the nature of the role supporting training aligned to international clients (USA, UK, Australia) as well as Domestic clients your working patterns may vary subject to the campaigns supported, so a flexible approach to working is required. We do however try to ensure that Trainers are aligned wherever possible to their preferred working patterns.

To apply, please forward CV and covering letter explaining how your aspirations, skills and experience match the role requirements to: #J-18808-Ljbffr
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Learning & Development Manager

Cape Town, Western Cape Nimble Group

Posted 10 days ago

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Job Description

Are you ready to take the next step in your L&D Career with a dynamic, growing company?

We are looking for a hands-on, organised, and motivated Learning and Development Manager to join our team in Cape Town . If you're passionate about operational excellence in Learning and Development and have a knack for keeping training, compliance, and facilitator performance on track, this could be your next exciting move!

As the Learning and Development Manager, you'll be responsible for running the day-to-day activities of the L&D function. This includes managing facilitators, ensuring accurate training records, driving compliance, maintaining SETA requirements (including WSP and ATR submissions), and ensuring the smooth delivery of training programmes.

This role is ideal for someone who thrives on keeping operations organised, is compliance-driven, and loves seeing a training department run like a well-oiled machine!

Key Responsibilities

Under the management / direction of the Head of HUman Capital, the Learning and Development Manager will have the following responsibilities (including but not limited to):

  • Learning Delivery Oversight:
    • Manage, coach, and support a team of facilitators to ensure consistent, high-quality training delivery.
    • Monitor training schedules and session attendance.
    • Address and resolve any complaints or concerns relating to training delivery or facilitator performance.
    • Ensure training sessions are delivered on time and to company standards.

  • Facilitator Management:
    • Maintain facilitator manuals and ensure facilitators adhere to standard practices.
    • Conduct facilitator observations and provide written feedback.
    • Manage facilitator availability and leave schedules.
    • Complete and submit facilitator performance reviews timeously.

  • Administration and Coordination:
    • Coordinate all logistics for training activities, including scheduling and internal communication.
    • Maintain up-to-date and accurate training records.
    • Ensure all training documentation is complete, compliant, and audit-ready.
    • Organise and chair regular Learning and Development meetings.

  • Compliance and Reporting:
    • Act as the organisation's Skills Development Facilitator (SDF).
    • Prepare and submit Workplace Skills Plans (WSP) and Annual Training Reports (ATR) to relevant SETAs.
    • Ensure compliance with SETA requirements, legislative regulations, and company policies.
    • Establish and manage the training committee and ensure distribution of minutes.
    • Manage and report on available training grants and rebates.

  • Learnerships and Bursaries:
    • Oversee the administration of learnerships, internships, and bursary programmes.
    • Ensure learnerships and bursaries are compliant with equity and transformation goals.
    • Manage training budgets relating to learnership and bursary programmes.

  • Reporting and Analytics:
    • Generate regular reports on training activities, compliance, and facilitator performance.
    • Monitor and report on key Learning and Development KPIs.
Requirements

  • A related tertiary qualification in HR, Learning and Development, Education, or Business.
  • Minimum 5 years’ experience in Learning and Development, with at least 2 years in a management or leadership role.
  • ND - ODETDP Certification (advantageous).
  • Solid understanding of SETA requirements, WSP, ATR, and B-BBEE legislation.
  • Previous experience managing a team of facilitators within a call centre or similar environment.
  • Strong administrative skills and attention to detail.
  • Practical experience with Learner Management Systems (LMS).
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
  • Strong communication, coaching, and interpersonal skills.
  • Ability to work independently and manage multiple tasks under pressure.

Skills / Knowledge / Attributes

  • Highly organised with excellent time management skills.
  • Calm, solution-oriented, and able to coach teams effectively.
  • Strong sense of accountability and initiative.
  • Ability to maintain professionalism under pressure.
  • Strong analytical and reporting abilities.
  • Passionate about learning operations and continuous improvement.

Remuneration And Benefits Structure

  • Competitive Salary
  • Benefits Package, at the full cost to the Employer:
    • Group Life Cover
    • Disability Cover
  • Subsidised schooling for children aged 3 months to 5 years, at Peak Child
  • Paid Birthday Leave
  • Paid Maternity Leave
  • Free access to WIFI
Why Join Us?

This is more than just another Learning and Development role. It’s an exciting opportunity to help shape the learning experience in a vibrant, growing company that values operational excellence and employee development. If you’re ready to drive day-to-day learning operations and help keep our teams on the path to success, we would love to hear from you!

This appointment will be made in line with the Company’s Employment Equity Plan. #J-18808-Ljbffr
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Learning & Development Specialist

Johannesburg, Gauteng Iqbusiness

Posted 10 days ago

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Job Description

An exciting opportunity exists for a Learning & Development (L&D) Specialist to join our team as a strategic partner, helping shape and implement impactful learning, skills development, and talent management initiatives.

This role plays a key part in building capability, supporting transformation plans, and driving a culture of continuous learning and growth across the organisation.The successful candidate will act as a trusted advisor, helping leaders and teams attract, retain, and develop talent aligned with our business objectives.

You will manage and deliver training programmes, develop and implement L&D strategies, and support succession planning initiatives in collaboration with the HR team.Key ResponsibilitiesDesign, Deliver, and Manage Learning ProgrammesLead formal and informal learning programmes, including accredited online / university courses, internal SME-led sessions, and external provider programmes.Oversee induction, onboarding, leadership development, conferences, internships, and leverage platforms like Udemy.Implement and track skills development targets aligned to transformation objectives.Strategic PartneringAdvise and support leaders and teams on talent development, succession planning, and career pathing.Identify skills gaps and develop interventions to address them.Support and influence transformation and change initiatives.Operational ExcellenceManage training logistics, administration, reporting, and data management.Oversee budgets for training, bursaries / internships / leadership, and conferences.Ensure compliance with legislative requirements (e.g.

WSP / ATR submissions).Reporting & MetricsDevelop and present L&D metrics (e.g.

hours spent on training, planned training).Provide informal and formal management reports on learning progress and outcomes.Service ImprovementImplement innovative learning solutions to improve service delivery and close skills gaps.Promote and embed the use of digital tools and e-learning.Required CompetenciesStrong relationship building, networking, and influencing skillsConflict management and change management expertiseExcellent communication and presentation skillsAnalytical thinker with problem-solving and critical thinking abilityHigh attention to detail, resilience, and adaptabilityAbility to work independently, take initiative, and manage multiple prioritiesQualifications & ExperienceRelevant qualification in HR, Learning & Development, Organisational Development, or equivalent.Extensive experience in L&D strategy, delivery, and administration.Knowledge of skills development legislation, L&D theories and principles.Familiarity with e-learning platforms and modern learning practices.Experience in talent and succession planning and driving transformation initiatives.Please note : As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed : credit, criminal, ID and qualification verificationIQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individualsSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesBusiness Consulting and ServicesReferrals increase your chances of interviewing at iqbusiness by 2xJohannesburg, Gauteng, South Africa 2 days agoJohannesburg, Gauteng, South Africa 4 days agoSandton, Gauteng, South Africa 2 weeks agoJohannesburg, Gauteng, South Africa 1 week agoFreelance Teaching and Learning Expert - AI TrainerJohannesburg, Gauteng, South Africa 2 days agoRegulatory Training Development Specialist - Instructional Designer (Compliance)Johannesburg, Gauteng, South Africa 2 days agoWe're unlocking community knowledge in a new way.

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Learning & Development Administrator

Cape Town, Western Cape TeleTech Holdings, Inc.

Posted 15 days ago

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Job Description

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.

As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their assigned site. L&D Administrators work with management and supervisory staff to ensure training compliance, evaluate training effectiveness through learning technologies, analytics, and manage logistics, resources, and reporting needs.

They facilitate First Day Office (FDO) sessions for new hires and handle pre- and post-administrative tasks related to FDO.

During a Typical Day, You’ll

  • Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS)
  • Utilize tools like Oracle iProcurement, SharePoint, and TextRecruit
  • Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance
  • Schedule and coordinate disciplinary hearings, maintaining confidentiality

What You Bring to the Role

  • Great interpersonal skills with diverse populations
  • Open, honest, and empathetic communication
  • High customer service orientation
  • Ability to handle confidential customer data
  • Proven multi-tasking skills in a fast-paced environment
  • Strong attention to detail and procedural adherence
  • Excellent verbal and written communication skills in English
  • Proficiency in MS Office, Oracle, Kronos, or ability to learn quickly
  • Reporting skills
  • Resilience and adaptability to change

Preferred Qualifications

  • Knowledge of call center operations
  • Basic LMS experience
  • Call center training experience
  • Advanced MS Office skills
  • Background in Human Capital services or employee relations
  • Experience with recruitment and onboarding

What You Can Expect

  • Support for your career and professional growth
  • An inclusive culture that encourages giving back
  • A global team of lifelong learners guided by our values
  • Information about our PTO, wellness, and healthcare benefits
  • Competitive compensation, performance bonuses, and benefits like tuition reimbursement

Visit for more info.

About TTEC

Our business is about making customers happy. Since 1982, we've helped companies build engaging, pleased, and profitable customer experiences powered by humanity and technology. We serve leading brands through various communication channels. These experiences start with you.

TTEC is an equal opportunity employer committed to diversity and inclusion. We value authentic selves and aim to reflect the communities we serve, knowing diversity is our strength.

#J-18808-Ljbffr
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