What Jobs are available for Corporate Credit in South Africa?

Based at our Head Office in Cape Town, this position requires that you to find innovative ways to leverage the vast amount of data and information at your disposal to create customer strategies that drive up profit within constraints. Work within the Risk and Analytics department to enhance Truworths' company performance by providing information, analyses, reports and technical support for the development and implementation of solutions.

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To optimize the performance of the Personal Loans Collections function by designing, implementing, and monitoring data-driven strategies.

The role involves analyzing customer behavior, portfolio performance, and operational effectiveness to develop actionable insights that enhance recovery rates, reduce delinquency, and improve customer outcomes.

A strong analytical mindset, proficiency in data tools, and a deep understanding of credit lifecycle dynamics are essential for success in this role.

Job Description

Strategy, Planning and Risk Management

• Develop and / or optimize collections and high-risk account management strategies (preventing a customer rolling into collections) using leading-edge techniques / scoring to maximize collections, including the ownership of implementation of the strategies (Example TRIAD, Collections Scorecards).
• Participate in the strategy setting and design of the Collections Operations and External Debt Collectors incentive programs to ensure their effectiveness in motivating collectors and ensuring performance is improved to attain budgeted targets.
• Maintain documentation of end‐to‐end credit collections strategy.
• Develop strategy and policy tests to challenge and enhance current strategies.
• Ensure Management Information (MI) in place or is developed to monitor strategy performance and effective implementation/adherence by quality checking MI teams reports and reviewing the information the relevant product committees.
• Ensure that the required portfolio reviews are completed, review the results and make recommendations to the business leaders on how their business activities should be tweaked to improve portfolio performance.

Stakeholder and Relationship Management

• Coordinate and communicate collections activities with the respective BUs, Risk and Operations teams.
• Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance, Product, Payments, Technology and HR to deliver collections programs.
• Support the BUs to deliver impairment targets and Loan Loss Rates aligned with the forecasting by providing proactive analysis and guidance on how to manage credit risk within acceptable levels.
• Review and report Collections performance and trends to the Portfolio Quality Review Meeting, Retail Credit Risk Committee, Group Risk teams, and Product Teams

Risk & Compliance

• Ensure all strategies comply with internal policies, regulatory requirements, and industry best practices.
• Support audits and risk reviews by providing data and documentation as needed.

Data Analysis & Insights

• Analyze portfolio performance, customer behavior, and operational metrics to identify trends, risks, and opportunities.
• Translate complex data into actionable insights and present findings to stakeholders.

Process Improvement

• Identify and implement process enhancements to streamline collections workflows and reduce operational friction.
• Monitor external trends and benchmark performance to inform continuous improvement.

Qualifications:

• Honours Degree in Mathematics and / or Statistics or equivalent NQF level 8 qualification.
• 5 years of relative banking experience of which 2 years should be in a similar role (preferably Retail Banking).
• Highly numerate and literate.
• Well-rounded credit professional with sufficient management experience.

Knowledge and skills:

• Knowledge of / in dealing with Retail Bank clients (Expert).
• Proven record of accomplishment in credit management & Sanctioning (Expert).
• Financial analysis and interpretation skills (Advanced).
• Stakeholder Management Skills (Advanced).
• Scorecard development (Expert).
• SAS Skills (Expert).

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Key Responsibilities:

• Follow the Senior Analyst's lead to analyse a specific champion-challenger test and measure its impact.
• Engage with key stakeholders to gather critical information that could influence the tests and their outcomes.
• Establish the testing framework by leveraging data and developing reporting tools to monitor results.
• Collect, clean, and organize data from various sources to ensure accuracy and prepare it for detailed analysis.
• Deliver analytical solutions to address complex business challenges.
• Maintain comprehensive documentation of the analytical processes and findings.
• Present your analytical insights clearly and effectively to teammates and stakeholders.
• Conduct in-depth analyses on portfolio performance, regulatory changes, unexpected events, and operational issues.
• Utilize credit bureau data and other external sources to uncover valuable insights and trends.
• Optimize our multi-channel communication strategy for collections.

Qualifications and Experience:

• A degree in a numerate discipline, preferably Statistics / Mathematics / Engineering (Honours / Master's degree preferable)
• Knowledge and experience in statistical/data management software packages (SAS/SQL)
• Enterprise Miner would be advantageous
• Knowledge of the credit industry and credit life cycle management is preferred
• Hands-on experience of large-scale customer database data interrogation and manipulation would be advantageous
• Experience in collections would be advantageous

Skills:

• Excellent data interpretation skills
• Excel Knowledge
• Advanced problem solving, judgment and self-management skills

Behaviours:

• Collaborates - effectively works with others to achieve shared goals
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Organizational savvy - understands and navigates dynamics created by processes, systems, and people

Please ensure that your Line Manager is aware of your application.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
Job summary

To support the credit risk process through carrying out a comprehensive and quality credit risk functions within the credit lifecycle and to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients. To provide monitoring and analytical insight into evolving credit risk in order to support business decision making in achieving the set objectives.

Job Description

• Risk Management: To conduct quality credit risk assessments and reviews.
• Proactively manage credit risks associated with unsecured lending product.
• To produce and analyse relevant management information and insights to internal stakeholders.
• Source data on, for example overall performance and point in time status on customer's accounts/credit history, from various data sources within the ABSA domain as well as external organisations (i.e. Credit Bureaux) using Statistical Analysis Software (SAS) as well as database query tools.
• Consolidate the data in a logical manner such that it is analytical ready for SAS.
• Identify any data anomalies/trends and investigate possible causes for these. If necessary, suggest possible remedies to the portfolio's Management Team.
• Develop data driven strategies input for the business.
• Thorough understanding of Data and Systems Management.
• Execute unit testing (if required) to ensure that the proposed strategies are correctly implemented.
• Presentation to the various forums when required.
• Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to.
• Customer Management: Investigate, provide insight and resolve on customer related issues.
• Manage key stakeholders across the business by ensuring their issues, objectives and priorities are reflected in the agreed solutions.

Educational Requirements
Bachelor's honours degree in Actuarial science, Business Management and Informatics, Statistics, Mathematical statistics, Economics or Econometrics or similar qualification.

Skills And Experience
Minimum 4 years' experience in banking or related field

Problem solving skills

Good Quantitative Skills

Credit Risk Management

Profitability modelling

SAS (Statistical Analysis System) – Base SAS, Enterprise Guide or SAS Viya

Microsoft Excel

Microsoft PowerPoint

Presentation skills

Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

The Vacancy

Senior Credit Risk Analyst, Credit Systems

Contract Type: PermanentFull Time

Location Bradford, Petersfield or London

Working Pattern: Hybrid—typically one day a week in the office. Flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer

We don't just care about your work, we care about your health, wellbeing and life outside your working hours. That's why we offer we offer flexibility, empathy, and a wide range of resources to help you navigate life's ups and downs and feel your best. We encourage you to take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include:

• Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to celebrate what matters most to you—whether that's skipping Easter or switching up your Christmas plans.

• Pension: We'll boost your future with up to 10% employer contributions—because your tomorrow matters

• Enhanced Leave: Enhanced maternity (post-probation) and 4 weeks paternity leave to paid neonatal and carers leave – we've got your back when it matters most.

• Workations: Why not take your laptop somewhere sunny? Work abroad for up to 20 days a year in approved countries. Yes, really.

• Paid Birthday Leave: Your birthday, your rules—take the day off and celebrate in style

• Volunteering: 2 paid days a year to volunteer for a cause close to your heart.

• Learning & Development: Access to Learning for all colleagues – because your growth matters.

• Financial Wellbeing: Stay on top of your finances with a free Snoop Premium subscription.

• Healthcare: Take care of your wellbeing with our easy self-pay Denplan scheme for dental care and feel confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most.

The Role

As a Senior Credit Risk Analyst – Credit Systems, you'll play a pivotal role in shaping and delivering robust credit decisioning across the full customer lifecycle. Working at the intersection of data, technology, and risk, you'll lead the design, testing, and implementation of decisioning strategies that support responsible lending and business growth. Collaborating closely with IT, Credit, and Data teams, you'll ensure system changes are well-governed, analytically sound, and aligned with regulatory standards—making a real impact on how we manage risk and serve our customers.

You and your Team

You'll be part of a high-performing, collaborative team that thrives on solving complex problems and driving continuous improvement. We value a proactive mindset, strong stakeholder engagement, and a commitment to delivering high-quality outcomes. You'll be expected to mentor others, share knowledge, and contribute to a DevOps culture that embraces agile ways of working. Together, we aim to build scalable, data-driven solutions that support strategic decision-making and uphold our governance and compliance standards.

As a Senior Credit Risk Analyst, you will:

• Lead the design, development, and testing of credit decisioning strategies and system changes across the customer lifecycle.
• Collaborate with IT, data, and credit teams to define and document business requirements, ensuring accurate implementation and traceability.
• Develop and execute test plans to validate decision logic, system functionality, and data integrity, ensuring alignment with governance and regulatory standards.
• Monitor and investigate credit performance trends, providing actionable insights to support risk management and strategic decision-making.
• Deliver clear, concise management information (MI) and dashboards using tools such as Power BI and Excel, tailored to stakeholder needs.
• Define and support data infrastructure requirements to enable scalable and reliable reporting and analytics.
• Maintain strong stakeholder relationships across Credit, Product, and Technology teams to ensure alignment and effective delivery.
• Contribute to continuous improvement of processes and workflows, promoting a DevOps culture and adherence to governance frameworks.
• Mentor junior analysts and support cross-functional knowledge sharing to build team capability.

What We're Looking For

• Minimum of 3 years' experience working with data, reporting, or analytics within a Credit Risk or related function.
• Demonstrated experience in credit decisioning systems, data validation, or testing environments
• Excellent communication skills, both written and verbal, with the ability to influence, challenge constructively, and build strong relationships across teams.
• Experience mentoring or supporting junior team members, with a willingness to share knowledge and contribute to team development.
• Proficient in SQL for data extraction, manipulation, and validation within credit risk or decisioning environments is highly desirable
• Comfortable working independently to manage tasks and priorities, while also contributing positively to team collaboration and shared goals.

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who we are

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life's opportunities. Established in 1880, we're now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.7 million UK customers. We see ourselves as the bank that's got your back.

Vanquis has been named one of the Financial Times UK's Best Employers 2025, ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback, reflecting our strong workplace culture, career growth opportunities, and commitment to our people. We are proud signatories of the Armed Forces Covenant and actively support the Armed Forces community, including veterans, reservists, and military families.

We take care of our colleagues as well as our customers, we are creating a workplace where everyone feels connected, valued, empowered and rewarded– all guided by our four core values – caring for people, pulling together, finding better ways and getting the right things done.

Rewarding our colleagues goes beyond pay. We're building a culture where everyone feels valued, motivated, and proud. Alongside competitive salaries, we offer meaningful benefits, annual salary reviews, a discretionary bonus scheme and evolving recognition.

We care about your career and ambitions just as much as you do, offering tools, guidance and opportunities to help you grow. Take ownership, stay curious and we'll match your ambition with unique experiences, hands-on learning and tailored development to support your career journey.

Equal Opportunities

Vanquis Bank is an Equal Opportunity Employer. We embrace everyone's unique strengths and identities. No matter your background, identity, or experience, you are welcome here. We believe diversity enriches our teams and helps us better support our customers.

If there's anything we can do to support you during the recruitment process—whether that's a different format of the application or additional assistance—please contact us at

What We Offer

We don't just care about your work, we care about your health, wellbeing and life outside your working hours. That's why we offer we offer flexibility, empathy, and a wide range of resources to help you navigate life's ups and downs and feel your best. We encourage you to take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include:

• Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to celebrate what matters most to you—whether that's skipping Easter or switching up your Christmas plans.
• Pension: We'll boost your future with up to 10% employer contributions—because your tomorrow matters.
• Enhanced Leave: Enhanced maternity (post-probation) and 4 weeks paternity leave to paid neonatal and carers leave – we've got your back when it matters most.
• Workations: Why not take your laptop somewhere sunny? Work abroad for up to 20 days a year in approved countries. Yes, really.
• Paid Birthday Leave: Your birthday, your rules—take the day off and celebrate in style
• Volunteering: 2 paid days a year to volunteer for a cause close to your heart.
• Learning & Development: Access to Learning for all colleagues – because your growth matters.
• Financial Wellbeing: Stay on top of your finances with a free Snoop Premium subscription.
• Healthcare: Take care of your wellbeing with our easy self-pay Denplan scheme for dental care and feel confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most.

The Benefits

Competitive base salary and rewards

Private Medical Insurance

25 days holiday entitlement

one day accrued for each year of service (max 30 days)

Defined contribution pension scheme

Discretionary bonus scheme

Perks at Work

A perks platform of over 30,000 unique discounts

Volunteering

2 paid days to support a charity of your choice

Flexible, hybrid, & dynamic working policies

Personal & career development opportunities

Monthly and Quarterly Colleague Socials

Discounted gym membership

BUPA GP Service

Workplace Gallery

Documents

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

As a member of the Corporate (Inland) Credit Risk team, the role involves managing a portfolio of clients by conducting high-quality credit risk assessments and reviews. This includes analyzing financial, industry, and economic information to deliver commercially viable recommendations that support sound decision-making.

The role is accountable for the entire credit lifecycle, from granting credit facilities and ensuring proper implementation on systems, to ongoing monitoring and post-implementation reviews. Key responsibilities also include preparing and presenting credit applications to relevant risk committees and facilitating the credit sanctioning process to ensure responsible risk decisions. The position requires independently building and managing relationships with key business stakeholders to support the organization's strategic goals. There is a strong focus on maintaining effective portfolio management through regular reviews and delivering timely, efficient risk solutions to clients.

Job Description

Accountability: Credit Risk Management:

• To take ownership and control of credit risk related work on a defined portfolio of Corporate (Inland) clients against which Absa Group Ltd has credit facilities.
• The candidate is to carry out comprehensive and quality credit risk functions. Functions cut across the credit lifecycle (i.e. granting, implementing, managing and restructuring).
• Representing Credit to Senior Management in various committees, presenting analysis of the aggregate portfolio risk and composition.
• Actively partake and provide input into deal forums ensuring that credit risk associated with new and future business opportunities is pro-actively highlighted and managed.
• Manage exposures including accurate maintenance of the data on relevant risk systems.
• Create presentations and technical documents designed to articulate key risks to various forums and credit committees.
• Monitor adherence of covenants and conditions on a continuous basis and identify any deviations and possible concerns.
• Obtain a strong understanding of Absa CIB products and the risks associated.
• Create and maintain an accurate due diligence record of the client portfolio, detailing what facilities they have and the associated terms and conditions.
• Manage and communicate the risks associated with outstanding securities.
• Understand and manage the required inputs into the bank's models ensuring validity and accuracy.
• Monitor the client's business performance and identify relevant risks to ensure early identification of change in the client's business or operating environment and watchlist accordingly.
• Proactively utilize the systems and tools available for Credit Risk and partake in the ongoing development and feedback of these systems to deliver and enhanced automated credit function.
• Manage all administrative and operational aspects of the relevant portfolio of clients ensuring completeness, accuracy and validity of data.
• Build and manage relationships with key relevant business partners.
• Maintain and manage the relevant portfolio within the defined appetite levels.

Accountability: Governance

• Ensure that the Bank's credit policies and philosophy are complied with.
• Ensure understanding and adherence to relevant Legal requirements relevant to the Credit Lifecycle and specific industry.
• Complete the necessary training requirements and Compliance processes in a timely manner.

Accountability: Team

• Support in creating a high-performance culture of individuals who are engaged.
• Contribute fully, including suggestions for ways of improving risk delivery and management through ongoing projects.
• Portraying the right values and behaviors in the achievement of the Risk Strategy.
• Contribute to ongoing projects to improve risk delivery.
• Develop relationships with colleagues and create a sense of engagement.
• Communicate concerns or challenges faced in a constructive and positive manner.
• Develop and maintain contacts with Specialists in other areas of the Group.
• Embrace and adapt to the diversity and change within the current Banking environment.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to the Credit Risk Strategy.

Accountability: Clients

• Represent Credit Risk in meetings with external clients.
• Attend client presentations, including financial result presentations and other related events.
• Develop and maintain indirect relationships at CFO and Treasurer level in client organisations.
• Acquire broad industry / sector knowledge based on frequent engagements with clients and industry publications.

Education and Experience Required

• B-degree in Business or Commerce (or similar)
• Relevant postgraduate qualification such as CA(SA) / CFA preferable with 5 - 7 years' experience within a credit risk environment or relevant sector experience (Corporate / Mid-Corporate segment).

Education

Bachelor Honours Degree: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
As a member of the Corporate (Inland) Credit Risk team, the role involves managing a portfolio of clients by conducting high-quality credit risk assessments and reviews. This includes analyzing financial, industry, and economic information to deliver commercially viable recommendations that support sound decision-making.

The role is accountable for the entire credit lifecycle, from granting credit facilities and ensuring proper implementation on systems, to ongoing monitoring and post-implementation reviews. Key responsibilities also include preparing and presenting credit applications to relevant risk committees and facilitating the credit sanctioning process to ensure responsible risk decisions. The position requires independently building and managing relationships with key business stakeholders to support the organization's strategic goals. There is a strong focus on maintaining effective portfolio management through regular reviews and delivering timely, efficient risk solutions to clients.

Job Description
Accountability: Credit Risk Management:

• To take ownership and control of credit risk related work on a defined portfolio of Corporate (Inland) clients against which Absa Group Ltd has credit facilities.
• The candidate is to carry out comprehensive and quality credit risk functions. Functions cut across the credit lifecycle (i.e. granting, implementing, managing and restructuring).
• Representing Credit to Senior Management in various committees, presenting analysis of the aggregate portfolio risk and composition.
• Actively partake and provide input into deal forums ensuring that credit risk associated with new and future business opportunities is pro-actively highlighted and managed.
• Manage exposures including accurate maintenance of the data on relevant risk systems.
• Create presentations and technical documents designed to articulate key risks to various forums and credit committees.
• Monitor adherence of covenants and conditions on a continuous basis and identify any deviations and possible concerns.
• Obtain a strong understanding of Absa CIB products and the risks associated.
• Create and maintain an accurate due diligence record of the client portfolio, detailing what facilities they have and the associated terms and conditions.
• Manage and communicate the risks associated with outstanding securities.
• Understand and manage the required inputs into the bank's models ensuring validity and accuracy.
• Monitor the client's business performance and identify relevant risks to ensure early identification of change in the client's business or operating environment and watchlist accordingly.
• Proactively utilize the systems and tools available for Credit Risk and partake in the ongoing development and feedback of these systems to deliver and enhanced automated credit function.
• Manage all administrative and operational aspects of the relevant portfolio of clients ensuring completeness, accuracy and validity of data.
• Build and manage relationships with key relevant business partners.
• Maintain and manage the relevant portfolio within the defined appetite levels.

Accountability: Governance

• Ensure that the Bank's credit policies and philosophy are complied with.
• Ensure understanding and adherence to relevant Legal requirements relevant to the Credit Lifecycle and specific industry.
• Complete the necessary training requirements and Compliance processes in a timely manner.

Accountability: Team

• Support in creating a high-performance culture of individuals who are engaged.
• Contribute fully, including suggestions for ways of improving risk delivery and management through ongoing projects.
• Portraying the right values and behaviors in the achievement of the Risk Strategy.
• Contribute to ongoing projects to improve risk delivery.
• Develop relationships with colleagues and create a sense of engagement.
• Communicate concerns or challenges faced in a constructive and positive manner.
• Develop and maintain contacts with Specialists in other areas of the Group.
• Embrace and adapt to the diversity and change within the current Banking environment.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to the Credit Risk Strategy.

Accountability: Clients

• Represent Credit Risk in meetings with external clients.
• Attend client presentations, including financial result presentations and other related events.
• Develop and maintain indirect relationships at CFO and Treasurer level in client organisations.
• Acquire broad industry / sector knowledge based on frequent engagements with clients and industry publications.

Education And Experience Required

• B-degree in Business or Commerce (or similar)
• Relevant postgraduate qualification such as CA(SA) / CFA preferable with 5 - 7 years' experience within a credit risk environment or relevant sector experience (Corporate / Mid-Corporate segment).

Education
Bachelor Honours Degree: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney maintains a strong international presence, with offices in several countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.

To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch this informative video.

A highly analytical professional with deep expertise in Expected Credit Loss (ECL) modeling forecasting and collections risk analysis. This role is critical in shaping data-driven recovery strategies by analyzing delinquency trends, risk segmentation, and portfolio performance.

The individual must have a strong understanding of how predictive models work, impact collections strategies, and how to interpret their outputs to optimize recovery efforts.

The individual will be responsible for analyzing risk trends, evaluating collections effectiveness, and providing actionable insights to improve recoveries.

This position requires hands-on experience with SQL, Python (for data analysis), and statistical modeling concepts, as well as a thorough understanding of how underwriting decisions and collections operations impact Expected Credit Loss and overall portfolio risk.

ECL Modeling & Forecasting:

• Analyze and interpret ECL models and forecasts, providing insights into expected recoveries and risk exposure.

• Utilize historical delinquency and recovery data to assess the accuracy of ECL projections and recommend refinements.

• Perform vintage analysis and roll-rate modeling to understand credit deterioration and its impact on collections risk.

• Support stress testing efforts to evaluate portfolio performance under different collections strategies and economic conditions.

• Monitor and assess loss provisioning trends, ensuring alignment between collections strategies and expected recoveries.

Understanding of Predictive Models & Strategy

• Interpret the outputs of propensity-to-pay models and predictive risk models, using insights to refine collections outreach.

• Work closely with data science teams to understand how machine learning models assess collections risk and borrower behavior.

• Leverage model-driven insights to enhance borrower segmentation, call center efficiency, and digital engagement strategies.

• Identify leading indicators of non-repayment, ensuring proactive collections intervention before delinquency worsens.

• Collaborate with strategy teams to refine contact strategies based on predictive insights, improving recovery rates.

Collaboration & Process Improvement:

• Work closely with finance, risk, and collections operations teams to ensure accurate forecasting and risk assessment.

• Provide data-driven recommendations to improve collections efficiency, reduce cost to collect, and enhance customer engagement.

• Develop automated reporting and dashboards for tracking collections KPIs, recovery rates, and delinquency trends.

• Support the Collections Analytics Manager in refining risk models and implementing strategy improvements based on data insights.

• Evaluate and recommend new data sources to improve collections risk analysis and forecasting accuracy.

Key Skills & Qualifications:

A. Experience:

• 3–5 years in consumer lending risk, credit analytics, or data science roles.

• Exposure to at least two stages of the credit lifecycle (e.g., underwriting + portfolio monitoring).

B. Ownership of OKRs:

• Delivery of specific portfolio KPIs (e.g., DPD 30+ %, approval rate uplift, loss ratio reduction).

• A/B test execution and analysis under direction of lead/manager.

C. Previous Work:

• Built and maintained risk monitoring dashboards.

• Supported scorecard development or cut-off changes.

D. Team Size Experience:

• Worked in small-to-medium analytics or risk teams; may have mentored junior analysts.

E. Growth Experience:

• Contributed analytics to launching new products or markets.

F. Technical & Analytical Skills:

• Advanced proficiency in SQL and Python for data extraction, manipulation, and analysis.

• Familiarity with statistical modeling, machine learning outputs, and predictive analytics in a credit risk or collections setting.

• Understanding of vintage analysis, roll-rate modeling, and transition matrices for delinquency risk assessment.

• Experience with Power BI, Tableau, or similar visualization tools to present collections insights effectively.

• Knowledge of IFRS 9 and other credit risk regulatory frameworks affecting ECL calculations.

G. Experience & Risk Management Expertise:

• Strong track record in forecasting delinquency trends and optimizing loss provisioning strategies.

• Experience working with ECL models, understanding their inputs, outputs, and business implications.

• Understanding of underwriting policies and how they influence collections risk and recovery strategies.

• Experience in A/B testing for collections strategy optimization.

• Strong ability to interpret predictive model outputs and apply insights to optimize collections operations.

H. Communication & Stakeholder Engagement:

• Strong ability to translate complex data findings into actionable recommendations for senior leadership.

• Experience working cross-functionally with finance, risk, and collections operations teams.

• Ability to present technical insights in a clear, non-technical manner to business stakeholders.

• Strong written and verbal communication skills to drive alignment on collections risk strategy.

• Private Health Insurance
• Pension Plan
• Training & Development
• Hybrid work
• Paid Time Off

• Screening interview with a Senior Recruiter- 1 hour
• Technical Interview with Hiring Manager- 1 hour
• Business and Final Interview with Chief Risk Officer- 1 hour

We are recruiting a
Head of Credit Risk
who is interested in opportunities within
credit risk management, collections strategy, and recoveries in the retail/financial services sector
. This is a strategic leadership role, overseeing the design and execution of credit risk frameworks, collections optimisation, and IFRS 9 provisioning, while driving governance and analytics across the full credit life cycle.

Key Responsibilities

• Oversee and enhance credit risk assessment processes, scoring models, underwriting criteria, and workflows.
• Develop and implement credit risk policies, collections, and recovery strategies to optimise debtor costs, improve cash yields, and enhance portfolio performance.
• Lead and mentor a team of analysts, ensuring accurate forecasting of receivables provisions and recoveries.
• Manage debtor costs in the income statement, working closely with Finance on budgeting, reporting, and forecasts.
• Collaborate with Credit Operations to execute and refine strategies, making improvements where needed.
• Represent Credit Risk in collections forums and align initiatives with broader business objectives.
• Design and maintain reporting and forecasting tools (e.g., PowerBi, SAS, SQL), delivering insights through advanced analytics.
• Engage with regulators, auditors, investors, and stakeholders to ensure compliance and address emerging risks.
• Keep abreast of regulatory developments, industry trends, and new risk management approaches.
• Drive capability building, talent development, and continuous improvement within the Credit Risk team.

Qualifications & Experience

• Bachelor's degree in a numerate field (Statistics, Mathematics, or related); Honours preferred.
• 8+ years' experience in credit risk, collections strategy, or recoveries within retail credit, banking, fintech, insurance, or financial services.
• Proven leadership experience, including managing analysts or risk managers.
• Strong background in forecasting, provisioning, and credit risk strategy.
• Proficiency in Excel; working knowledge of SAS and SQL preferred.
• Familiarity with IFRS 9 provisioning principles and oversight of technical modelling.
• Knowledge of fraud risk controls and early warning mechanisms in credit portfolios.
• Strong stakeholder engagement and presentation skills at senior and executive level.

Personal Attributes

• A results-driven, resilient leader with a "can-do" attitude.
• Innovative thinker, able to solve complex credit and collections challenges.
• Strategic yet detail-oriented, balancing governance with commercial outcomes.
• Collaborative, people-focused leader who holds teams accountable while fostering growth.
• Agile, adaptable, and committed to continuous improvement.

What to Expect:

Once you submit your application, our team will review it carefully. If your profile aligns with the role, you will receive a message from LinkedIn notifying you of the next steps.