422 Contract Positions jobs in South Africa

Customer Advisor - Fixed Term Contract Positions

Cape Town, Western Cape Capita

Posted 17 days ago

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Job Description

Customer Advisor - Fixed Term Contract Positions

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remain committed to treating our customers fairly and ensuring continuous delivery of customer service excellence.

In this role, you will be responsible for completing interactions with our customers by resolving product or service problems, clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution. You will focus on troubleshooting technical challenges, providing general customer support, and offering new products and services relevant to our customers.

Job Description

Primary Responsibilities:

  • Providing excellent customer service with a focus on doing the right thing for each customer by delivering solutions that meet their individual needs.
  • Identifying vulnerable customers and adapting your approach, providing additional support when required.
  • Handling escalated customer queries with empathy and integrity, logging interactions accurately.
  • Dealing with a wide range of queries across the telephony platform.
  • Performing other duties as necessary and in line with the scope of this role.
  • Handling customer queries and delivering high-quality service throughout interactions.
  • Using your product knowledge proactively to find answers and solve problems.
  • Working to tight deadlines to ensure timely responses and meet service delivery targets.
  • Adhering to data protection and confidentiality laws.
  • Demonstrating high proficiency in written and verbal English communication.
  • Managing time efficiently to balance multiple tasks.
  • Active listening to understand customer queries and questions.
  • Quick thinking and resourcefulness in problem solving.
  • Communicating clearly and concisely.
  • Adjusting to different customer personalities and situations.
  • Putting the customer first as a core competency.
  • Possessing moderate to advanced computer skills and system navigation.

Minimum Requirements:

  • Grade 12 or equivalent.
  • Clear credit and criminal record.
  • Proficiency in webchat and email is advantageous.

Capita is recruiting for a high-end retailer in the UK to deliver excellent customer experience. We seek colleagues who prioritize customers over tasks and promote the retailer’s products. As the CX Champion, you will be the voice of the customer, helping the retailer to improve continually.

The campaign operates in UK time. You will work shifts in South African times:

  • Monday – Sunday (9:00 am - 00:00 am shifts)

Your shift roster is subject to change, and you should be prepared for unfavorable shift patterns as per operational needs. Our Call Centre operates 365 days a year, including Christmas and New Year, and you will be expected to work during the festive season.

What’s in it for you?
  • Competitive remuneration package.
  • Excellent monthly performance bonus of up to 20% of basic salary.
  • Free door-to-door transport for evening shifts after 7 pm.
  • A progressive career path in the call center industry.
  • Comprehensive product training in a collaborative environment.
  • Access to accredited training programs for career development.
  • Employee Share Scheme Trust after 24 months.
  • Eligibility for our scholarship program after 24 months.
Next steps

Choose ‘Apply now’ to complete our short application and upload your latest CV highlighting relevant experience. Your application will be reviewed, and successful candidates will be invited for an interview. Shortlisted candidates may undergo assessments based on role requirements.

Capita South Africa adheres to the Employment Equity Act, prioritizing candidates in line with EE targets. Please attach your most recent CV as per the criteria advertised.

Capita is a business specializing in consulting, transformation, and digital services, aiming to create better outcomes for all stakeholders. We are committed to responsible business practices, societal impact, and environmental respect, operating across the UK, Europe, India, and South Africa with approximately 55,000 employees across three divisions: Capita Experience, Capita Public Service, and Capita Portfolio.

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Human Resources

R10000 - R20000 Y ROCKBlue

Posted today

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Job Description

ROCKBlue is seeking a Human Resources (HR) Assistant to join our dynamic non-profit organization.As HR Assistant you would be assisting the Human Resources Manager in overseeing all aspects of human resources practices and processes. You will have a big part in ensuring ROCKBlue has a happy and productive working environment where all team members communicate openly. Besides the learning experience, you will help us grow our Africa operations, your list of professional contacts, and have fun while doing it This position will look great on your resume and will be the perfect stepping stone to take your career to the next level.

ROCKBlue is a nonprofit that aims to solve the growing gap between reliable water supply and accelerating urban demand by leveraging its large network of highly experienced specialists. We focus on strengthening the ability of water and sanitation utilities to provide these services to the poorest individuals in cities and towns across the developing world. As HR Assistant, you will directly and indirectly assist ROCKBlue in reaching its mission, impacting the lives of millions of people. Within our organization you will learn invaluable communication skills and work with a diverse group of people, situated around the world. The small nature of our organization offers many opportunities for advancement as well as exposure to all business activities.

Responsibilities

  • Assist the HR Manager
  • Maintain ROCKBlue's HR office filing system on Google Drive
  • Assist with the recruitment process by advertising open positions, identifying candidates by combing through CVs and scheduling screening interviews
  • Working with division directors, assessing human resources needs (i.e. team members) for ROCKBlue and helping with and Assist with the onboarding process to ensure smooth transition of new team members into ROCKBlue
  • Complete termination paperwork and exit interview if required
  • Ad hoc assistance as needed

Requirements and Qualifications

  • A Bachelor's degree in human resources or related field, and/or experience as an HR Assistant will count in your favor, but is not required
  • Meticulous attention to detail
  • Weekly activity planning (and desired achievements) as well as progress reporting
  • Excellent communications, interpersonal, organization and collaboration skills
  • The ability to multitask, manage time effectively, meet deadlines, and learn new systems, processes and skills
  • Demonstrated cross-cultural sensitivity and ability to build respectful relationships with colleagues from different cultural, linguistic, and educational backgrounds
  • Software skills with a preference for Google Workspace, and the ability to learn Trello, Slack and Clockify
  • A stable Internet connection

Time commitment: 20 Hours per month

Remuneration: This is a VOLUNTEER position

Job Type: Part-time

Application Question(s):

  • Please confirm you understand that this is a pro-bono, volunteer role.

Education:

  • Bachelors (Preferred)

Experience:

  • HR Assistant: 1 year (Preferred)

Work Location: Remote

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Human Resources Manager

Johannesburg, Gauteng African Recruitment and Training

Posted today

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Job Description

Direct message the job poster from African Recruitment and Training

Recruitment & Training Solutions Director | Partner to BPOs, Healthcare & Finance Orgs | Learnership Training & Project Management |…

PURPOSE OF POSITION

Promote a healthy and harmonious work environment conducive to good job performance, deliver company driven human capital solutions ensuring compliance with the legislation in force in the country.

PRINCIPLE ACCOUNTABILITIES

  • To plan, organize, direct, and evaluate the activities and actions of the HR department, in order to ensure compliance with the goals, objectives and policies of the company.
  • Maintenance and updating of policies and regulations related to HR and its administration.
  • Handle complex employee relations issues, provide guidance to HR staff on resolving conflicts, and ensure a positive work environment.
  • Assist or guide managers of other departments in the interpretation and application of HR disciplinary measures, ensuring compliance with applicable legislation through the Code of Conduct.
  • Manage compensation structures and benefits programs, ensuring they are competitive and aligned with company objectives
  • Utilize HR metrics and analytics to inform strategic decisions. Prepare reports and presentations for senior management
  • Supervise the Health and Safety regulations guaranteeing the physical well-being of employees, prevention of occupational hazards and contingencies.
  • Develop and manage processes for providing assistance and information to employees on HR-related issues, such as complaints or grievances, disability reinstatement and to ensure, where appropriate, the effective and timely implementation of an employee's return-to-work program.
  • Actively identify gaps, propose and implement necessary changes to cover risks and participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective.

The responsibilities, functions and details of this job profile are not limited to those listed or specified in this document; the occupant can be asked to change some of the details described here according to the needs of the company.

REQUIREMENTS

Qualification & Certification

  • Bachelor’s degree business administration, Organizational Psychology, International Business, Human Resources

Knowledge & Experience

  • +3 years as Human Resources Manager
  • +1 year proven experience in BPO environment.
  • +1 year experience as Human Resources Generalist / BP / Officer
  • English level: B2+ or C1
  • Personal Administration platforms or software (HRS)
  • South African Labor Legislation (BCEA, LRA and EEA)
  • Microsoft Office Suite
  • Computer Skills- Intermediate
  • Call Center wages and salaries knowledge

Skills & Attributes

  • Strong Leadership, Organizational, and Project Management Abilities, with the capacity to manage multiple projects and priorities effectively.

Work Schedule

  • 5 workdays week, 9 hours shift flexible and adjustable based operational needs.
  • Availability to work on weekends, flexible schedule to cover 24/7 call center operation.

HOW TO APPLY

Forward your CV to:

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Human Resources and Strategy/Planning

Industries : Telephone Call Centers, Outsourcing and Offshoring Consulting, and Human Resources Services

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Human Resources Manager

Pretoria, Gauteng ExecutivePlacements.com - The JOB Portal

Posted today

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Job Description

The Human Resources Manager will be responsible for the full HR function within the Gauteng region, providing HR support, advice, and guidance on HR-related matters to management and staff. The successful applicant must be willing to be based across two offices on alternate days in the week, Faerie Glen and Denver.

SUMMARY: The key responsibilities of this role include:

  • Overseeing and managing payroll queries and administration
  • Advising line managers on BCEA requirements relating to the payment of employees
  • Ensuring accurate loading of new employees on Pastel
  • Keeping records of all inductions
  • Addressing and delegating confirmation of employment enquiries
  • Updating organograms
  • Monitoring the absconding procedure
  • Managing foreign national employees' documentation
  • Maintaining leave records

RESPONSIBILITIES:

  • Employee relations: advising on code of conduct and company policy guidelines, providing HR advice and support, arranging disciplinary hearings, and liaising with the employer organisation
  • Compliance: ensuring expert knowledge in Basic Conditions of Employment act, Labour Relations Act, Employment Equity Act, Skills Development Act, and other applicable legislation
  • Recruitment and selection: ensuring procedures are in line with company policy, assisting with management of interviews, selection process, and on-boarding of new employees
  • Training and skills development: monitoring training needs and skills gaps, assisting with career pathing and succession plans, and updating employees' training passports
  • Performance management: overseeing performance management, verifying appraisals, and monitoring performance management records

REQUIREMENTS:

  • Bachelor of Commerce (HR) (or equivalent) degree
  • Post-graduate qualification in a relevant field (advantageous)
  • Minimum 5-8 years' experience in the HR field
  • 2-3 years' experience in management
  • Excellent working knowledge of relevant South African labour legislation and experience working with unions
  • Sound knowledge of HR and IR practices and legislation
  • High proficiency in Microsoft Office
  • Valid code 8 driver's license
  • Must be willing to travel to all different sites
  • Registration with a professional body (advantageous)
  • Must be well-presented, professional, and have excellent communication skills

Employment will be implemented in accordance with the Employment Equity Act.

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Human Resources Officer

Durban, KwaZulu Natal Hashtag Nonprofit NPC

Posted 1 day ago

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Job Description

Human Resources Officer at GroundWork

Deadline: 12 October 2025

Region: Durban, KwaZulu-Natal

Salary: R343,869 (gross PA, paid over 13 cheques, inclusive of benefits)

Type of employment: Full time

Job Description

To support our operations, we are seeking a reliable and detail-oriented HR Officer to strengthen our internal systems and provide efficient HR administration.

Roles and Responsibilities Key Responsibilities
  • Maintain accurate employee records (electronic and physical) in compliance with POPIA
  • Provide recruitment and onboarding support including interview packs, communications and induction logistics.
  • Draft employment documentation (contracts, forms, terms of references, job descriptions and checklists) for approval and issue by management.
  • Process leave and benefits administration in line with the BCEA and organisational policies.
  • Provide compliance and reporting support including preparation of standard HR letters and data collation for statutory, funder and audit reporting.
  • Schedule performance review meetings, file and update records
  • Arrange HR-related meetings and training sessions
  • Requisition employee payments for HR records
  • Update the organisation’s organogram as required
  • Manage and maintain the shared HR email inbox
  • Provide HR office administration and general support to the Operations Director and HR functions.
Qualifications And Requirements Education
  • HR or Business Administration diploma/qualification (advantageous).
Experience
  • Minimum of 2 years’ administrative experience, preferably in HR.
  • NGO sector experience will be an advantage.
Skills & Competencies
  • Strong administrative and organisational skills.
  • Accuracy and attention to detail.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Good interpersonal and communication skills.
Other Requirements
  • Full-time office-based role in Durban.
  • Ability to handle confidential information with discretion.
  • Commitment to groundWork’s mission and values.

How to apply: View the full job description and application instructions on the Vacancies page at and email your application by Sunday, 12th of October 2025, to

Employment Equity

groundWork is committed to diversity and transformation. Applications from designated groups in terms of the Employment Equity Act are encouraged.

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Human Resources Manager

Cape Town, Western Cape Lances Autospa

Posted 1 day ago

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Job Description

This is a part-time on-site role for a Human Resources Manager located in Cape Town. The Human Resources Manager will be responsible for managing HR functions, including recruitment, onboarding, performance management, employee relations, and compliance with labor laws. They will also be responsible for developing HR policies and procedures, maintaining employee records, and managing benefits and payroll. The HR Manager will offer guidance and support to employees and management on HR-related matters.

Company Description
We suggest you enter details here.

Role Description
This is a part-time on-site role for a Human Resources Manager located in Cape Town. The Human Resources Manager will be responsible for managing HR functions, including recruitment, onboarding, performance management, employee relations, and compliance with labor laws. They will also be responsible for developing HR policies and procedures, maintaining employee records, and managing benefits and payroll. The HR Manager will offer guidance and support to employees and management on HR-related matters.

Qualifications

  • Recruitment and Onboarding skills
  • Experience in Performance Management and Employee Relations
  • Knowledge of Labor Laws and Compliance
  • Experience in developing HR Policies and Procedures
  • Payroll and Benefits Administration skills
  • Excellent interpersonal and communication skills
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Human Resources, Business Administration, or related field is preferred

Seniority level : Entry level
Employment type : Part-time
Job function : Human Resources

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Human Resources Manager

Cape Town, Western Cape O'Two Hotel

Posted 1 day ago

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Job Description

This is a full-time on-site role for a Human Resources Manager at O'Two Hotel located in Cape Town. The Human Resources Manager will be responsible for overseeing all HR functions, implementing HR policies and procedures, managing employee relations, recruitment, and training programs.

Qualifications

  • HR Management, Employee Relations, and Recruitment skills
  • Experience in developing HR policies and procedures
  • Training and Development skills
  • Excellent communication and interpersonal skills
  • Knowledge of labor laws and regulations
  • Ability to handle confidential information with professionalism
  • Strong organizational and time management skills
  • Bachelor's degree in Human Resources or related field
Seniority level

Entry level

Employment type

Full-time

Job function

Human Resources

Industry

Hospitality

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Human Resources Administrator

Johannesburg, Gauteng AHK

Posted 1 day ago

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Job Description

Alfred H Knight has an exciting opportunity for a Human Resources Administrator to join the team in Johannesburg. This individual will be responsible for the day to day administrative operations of the human resources department, ensuring smooth processes, accurate record-keeping and a high level of service.

About the Company

Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. Alfred H Knight thrive by continuing to deliver exceptional results.

Equal Employment Opportunity

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or .

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or .

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Human Resources Administrator

Johannesburg, Gauteng Rand Water

Posted 1 day ago

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Job Description

To provide administrative support to the Rand Water Employment Equity Unit functions, ensuring successful administrative functioning of the unit.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources
  • Industry: Utilities

We are seeking a highly motivated and organized individual to join our team as a Human Resources Administrator.

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Human Resources Specialist

Johannesburg, Gauteng Nabati Food PTE LTD

Posted 2 days ago

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Job Description

Role Overview

The HR Supervisor will play a key role in setting up Nabati’s new operations in South Africa. This position requires a hands-on HR professional who can manage the full spectrum of HR tasks, from establishing policies and procedures to handling day-to-day HR operations, recruitment, employee relations, and compliance with local labor laws.

Key Responsibilities

  • Support the set-up of Nabati’s South Africa business from an HR perspective.
  • Handle the full scope of HR operations, including recruitment, onboarding, payroll coordination, performance management, training, and employee relations.
  • Ensure compliance with South African labor regulations and company policies.
  • Act as the main HR contact for employees and management in South Africa.
  • Develop and implement HR policies and procedures aligned with global HR standards.
  • Partner with leadership to build organizational culture and support talent development.
  • Manage employee records, contracts, and HR reporting.
  • Coordinate with global/regional HR team on group initiatives and reporting.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 5+ years of experience in HR operations, preferably in FMCG or multinational companies.
  • Strong knowledge of South African labor laws and HR best practices.
  • Hands-on experience in recruitment, employee relations, and generalist HR tasks.
  • Fluent in English and local languages.
  • Self-starter with ability to work independently in a start-up/business set-up environment.
  • Strong interpersonal and communication skills.

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