61 Contract Monitoring jobs in South Africa

Conservation Monitoring

R400000 - R800000 Y African Parks

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Job Description

African Parks is on a mission to restore one of Africa's most iconic species, and we need YOU to help make it happen. We're hiring a Conservation Monitoring & Data Manager to join our Rhino Rewild Program, a groundbreaking initiative that will shape the future of rhino conservation across the continent.

This is more than a job; it's a chance to turn data into action and drive real-world impact. As the Data Manager, you'll lead the charge in transforming raw information into insights that guide rewilding efforts at scale over the next eight years. Your work will directly influence how rhinos reclaim their rightful place in Africa's wild landscapes.

What's in it for you?

  • A fixed-term, 3-year contract based at the heart of the Rhino Rewild Project site.
  • The opportunity to innovate and optimize the entire data pipeline, ensuring every decision is backed by solid evidence.
  • A dynamic environment where pragmatism meets purpose, and your proactive approach will help shape conservation history.

We're looking for someone who is:

  • Flexible and forward-thinking, ready to tackle challenges head-on.
  • Passionate about conservation and skilled in data management.
  • Committed to excellence and eager to make a measurable difference.

Eligibility: Applications are open to South African citizens, residents, or valid work permit holders.

If you're ready to combine your expertise with a cause that matters, apply now and help us write the next chapter in Africa's conservation story.

Responsibilities

  • Produce monthly reports based on data obtained both on Rhino Rewild Project site as well as those received from engagement with recipient areas.

  • Focus on collection of long-term information of animals rewilded to recipient areas.

  • Management and administration of EarthRanger and other conservation monitoring tools.

  • Develop standardised dashboards & analytical reports for the Rhino Rewild portfolio based historical and present data collected on both project and rewilded sites. These will primarily be developed using ArcGIS, R, Python and Microsoft Power BI, and serve to support project management team in making strategic, data-driven decisions.

  • Ensure data integrity by auditing and cleaning key data from the project site and protected areas. This includes managing geospatial layers and databases, cleaning up tracking data and detecting outliers or discrepancies for the Rhino Rewild team to validate.

  • Developing and managing data pipelines – for example, from surveys in Esri Survey123 to Esri Webmaps/Dashboard/StoryMaps;

  • Digitising and managing spatial datasets and databases across the entire Rhino Rewild Project site and recipient areas

  • Researching and comparing open-source datasets for integration into measuring key metrics and targets.

  • Support the development and roll-out of new data collection tools and recommend improvements to existing ones. This includes writing up guidelines and technical manuals, providing training to park teams and designing surveys or other data collection tools.

  • Experience with designing dashboards (ideally PowerBI and ArcGIS);

  • Experience in Google Earth Engine, SharePoint and QGIS.

  • Experience in presenting findings in the form of presentations and feedback sessions.

  • Strong conservation knowledge and background

  • A degree in ecology, conservation, sustainability or social sciences.

  • A passion for nature conservation and keenness to apply knowledge to tangible work being done in protected areas across Africa.

  • Skilled in analysing and cleaning large data sets.

  • Familiar with coding languages for analysis and/or integrations like, in order of preference: Python, R, JavaScript, SQL.

  • Working knowledge of ArcGIS Pro and the Esri online environment.

  • Keen attention to detail and desire to take ownership of projects and datasets.

  • Excellent data visualisation and presentation skills.

  • Affinity and experience with ecological data collection.

  • Experience in compiling presentations and reports based on data sets.

Desirable

  • Clarity in spoken and written communication, fluent in English.

  • Experience in working with rhino and knowledge on broader rhino conservation issues.

  • Comfortable living in isolation working in small teams but also working on tasks individually.

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Monitoring, Evaluation

Trending Talent Solutions

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Role Purpose:

We are seeking a
Monitoring, Evaluation and Learning (MEL) Specialist
to support our measurement efforts during the programme and afterwards. The key focus will be to design, manage, and provide regular information as part of the AGGPA's programmes, which will monitor progress against the organisations long-term and short-term goals. The M&E Specialist will be responsible for ensuring robust practices around the design and collection of data which follow sound M&E practices.

We are looking for an all-round team player ready to operate flexibly in a fast-paced entrepreneurial environment. We need you to help us improve on the delivery and efficiency of our programmes' medium-term outcomes and assessments with a view towards long-term studies which will help us measure our contribution and impact. Your tasks and responsibilities will change regularly as we grow our programmes and develop new ones based on data-driven decisions which are aligned with our long-term goals. You will need to learn quickly and always be ready and keen to accept new challenges. But at the same time, help us stay true to fostering a strong data-informed culture.

Required Qualifications:

  • A master's degree in monitoring & evaluation, social sciences, statistics or other relevant discipline is highly desired; is an added value.

Required Experience:

  • At least 5 years M&E experience working on monitoring, evaluation and research, managing data intensive programs, and designing monitoring and evaluation methodologies and tools, with progressively increasing responsibility.
  • Experience in knowledge management and dissemination of research findings.
  • Demonstrated expertise in the design and implementation of rigorous quantitative and qualitative research studies, rapid appraisals, and methods for data analysis preferred.
  • Experience visualizing/presenting data for stakeholders.
  • Past exposure or experience in youth development and/or working in different African markets will be an advantage.
  • Past experience in creating and setting up M&E processes and systems.

Key Responsibilties:

  • Tracking of predetermined milestones linked with AGGPA's theory of change.
  • Evaluation of implemented programmes – efficiency of delivery (participant perspective from regular short-term surveys & baselines).
  • Mid-term analysis – effectiveness of interventions in terms of how they are contributing to the development of participants and their ventures.
  • Outcomes-based analysis – long term impact evaluations (success measures).
  • Plan and manage internal evaluations with the purpose of ensuring sustainability of best practices identified and gauging programme and organisational impact.
  • Stakeholder engagement and training in preparation for their roles in terms of reporting.

Competencies and Attributes:

  • Knowledge of MEL issues and development of relevant indicators for system strengthening capacity building and service delivery.
  • Excellent report writing, analytical and communication skills, including oral presentation skills.
  • Excellent written and verbal communication skills for coordinating across teams.
  • A drive to learn and master new technologies and techniques.
  • Passionate about the transformative power of entrepreneurship.

Cape Town

Published Date: 20 October 2025

Closing Date: 31 October 2025

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Monitoring Officer

R250000 - R450000 Y Rand Mutual - RMA

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Job Description
THE JOB AT A GLANCE
As a Compliance Monitoring Officer, you will be reporting to the Compliance Officer. You will be responsible for conducting periodic compliance monitoring reviews to identify issues of non-compliance in the business. You will also be responsible for delivering effective compliance and risk monitoring plans (CRMP's), conducting monitoring reviews and compiling monitoring reports across the RMA Group and any other associates of the Group as mandated.

WHAT WILL YOU DO?
Monitoring Planning and Implementation:

  • Completion of CRMP's and the themed monitoring as per the approved Annual Compliance Plan.
  • Facilitate Regulatory Control Workshops with affected Departments on upcoming planned Monitoring reviews.
  • Review and improve on the current compliance control environment (where required) on applicable legislation and new legislative developments via the CRMP's.

Monitoring Reviews:

  • Conduct monitoring reviews of regulatory compliance, legislation and polices through manual processes / the electronic compliance software system.
  • Review the adequacy and effectiveness of the current controls and action plans.
  • Keep working papers and adhere to the Compliance Monitoring Methodology.

Monitoring Report:

  • Prepare the monitoring report as per Group Compliance standards.
  • Assist in presentation of the monitoring report to the stakeholders.
  • Follow up on and manage agreed actions with the business.
  • Capture all findings raised during monitoring reviews on the central findings register and update the register regularly.
  • Track the remediation progress of open findings raised during reviews to closure.

Adhoc Monitoring and other Initiatives:

  • Conduct adhoc monitoring and investigations.
  • Participate in regulatory projects implementation.
  • Maintain relationships with the Divisional areas, internal audit, and other related compliance & risk management functions.
  • Perform administrative tasks allocated to you by management from time-to-time

WHAT YOU'LL BRING TO THE TABLE?

  • LLB / BCom or Internal Audit Degree, or
  • Occupation Certificate: Compliance Officer (NQF Level 6) (Advantageous)
  • Professional Compliance Designations i.e. CPrac (SA) or AML CPrac (SA) (Advantageous)
  • 2 – 4 years 'experience in a similar role.
  • Member of the CISA (Advantageous).
  • Working knowledge of FAIS, Insurance Act, Long Term Insurance Act, Policyholder Protection Rules, AML will be an added advantage.
  • Strong planning and analytical skills.
  • Excellent verbal communication and writing skills.
  • Ability to work under pressure and meet deadlines.
  • Good presentation skills and ability to interact with management.
  • Experience in compiling compliance reports.
  • Good knowledge of Microsoft Office.
  • Highly motivated, accurate, methodical and able to prioritise effectively.
  • Ability to liaise with colleagues and work supportively and collaboratively when necessary and/or appropriate.

WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that's 131 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.
Our Commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
Job Requirements

  • LLB / BCom or Internal Audit Degree, or
  • Occupation Certificate: Compliance Officer (NQF Level 6) (Advantageous)
  • Professional Compliance Designations i.e. CPrac (SA) or AML CPrac (SA) (Advantageous)
  • 2 – 4 years 'experience in a similar role.
  • Member of the CISA (Advantageous).
  • Working knowledge of FAIS, Insurance Act, Long Term Insurance Act, Policyholder Protection Rules, AML will be an added advantage.
  • Strong planning and analytical skills.
  • Excellent verbal communication and writing skills.
  • Ability to work under pressure and meet deadlines.
  • Good presentation skills and ability to interact with management.
  • Experience in compiling compliance reports.
  • Good knowledge of Microsoft Office.
  • Highly motivated, accurate, methodical and able to prioritise effectively.
  • Ability to liaise with colleagues and work supportively and collaboratively when necessary and/or appropriate.
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Monitoring Officer

R900000 - R1200000 Y Discovery Ltd.

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Business Unit: Discovery Central Services

Function: Compliance

Date: 11 Sept 2025

Discovery- Group Compliance

Monitoring Officer

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

The monitoring officer is required to execute on the monitoring plan approved by the governing body, through evaluation of control activities to provide assurance that control activities are conducted in compliance with the highest compliance obligations.

Areas of responsibility may include but not limited to

  1. Contribute towards the development of monitoring plans to ensure compliance with amongst others FAIS and subordinate legislation, POPIA, EEA, etc.

  2. Perform planned and adhoc monitoring reviews in line with Discovery's Monitoring Methodology, Guidelines and Standards aligned to best practice.

Be able to independently:

  • Document monitoring review scopes and draft engagement letters.

  • Prepare working papers for compliance monitoring reviews.

  • Identify, analyse, and document risks, controls, and processes.

  • Identify the root-cause analysis of all monitoring outcomes.

  • Compile reports, indicating outcomes of monitoring exercises and recommendations to senior management in the business.

  • Communicate and follow up on identified risks, trends, and corrective actions to be taken by relevant stakeholders.

Education and Experience

  • Relevant undergraduate qualification e.g., LLB, BCom, BA, Audit and/or certification in Compliance Management.
  • Must be able to interpret and apply legislation to varying business environments within financial services.
  • 1-3 years' experience in compliance monitoring, Internal audit, or assurance in financial services.
  • Must be able to analyse data and interpret results.
  • Excellent communication skills and present concepts clearly and concisely.

Personal Attributes

  • The successful candidate must have personal drive to achieve personal/organisational goals
  • Possess excellent organisational skills to ensure that daily tasks are performed timely
  • Be able to adapt to short-term change quickly and calmly

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Condition Monitoring Technician

Johannesburg, Gauteng Network Contracting

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Job Description

Key Responsibilities
  • Perform vibration analysis on rotating equipment (motors, pumps, gearboxes, conveyors, blowers, compressors).
  • Conduct thermographic, ultrasonic and oil analysis inspections to detect early-stage mechanical or electrical faults.
  • Analyse data trends, diagnose faults (unbalance, misalignment, bearing wear, looseness, electrical issues).
  • Compile detailed reports with recommended corrective actions for maintenance planning.
  • Perform precision shaft alignment and balancing on packaging line equipment.
  • Maintain and update condition monitoring records in the plants CMMS / EAM system (e.g., SAP PM, Pragma, Maximo).
  • Collaborate with engineering and production teams to plan predictive maintenance shutdowns.
  • Ensure all work complies with safety, quality and HACCP/GMP requirements (if in food/pharma packaging).

Minimum Requirements
  • Trade Tested Millwright / Fitter & Turner / Electrician OR NDip/BTech in Mechanical/Electrical Engineering.
  • Minimum 35 years experience in condition monitoring within FMCG, packaging, bottling or high-speed manufacturing environments .
  • Vibration Analysis Certification : ISO Cat I or II (essential).
  • Thermography Level 1 and/or Oil Analysis Level 1 (advantageous).
  • Hands-on experience with tools such as SKF, Pruftechnik, Fluke, Emerson CSI .
  • Familiar with predictive maintenance strategies (PdM, RCM).
  • Strong diagnostic & reporting skills (fault analysis, trend reporting).
  • Solid understanding of rotating machinery and packaging OEM equipment (Krones, Tetra Pak, Sidel, KHS, Bosch, etc.).
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Compliance Monitoring Officer

Somerset West, Western Cape AF Consulting

Posted 27 days ago

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Job Description

Role: Compliance Monitoring Officer
Location: Western Cape, Somerset West
Salary: TBC
The Role Every successful business needs someone who ensures the rules are followed and the foundation is solid, and thats where you come in. As a Compliance Monitoring Officer , youll be the guardian of the companys integrity. Youll make sure policies, procedures, and controls dont just exist on paper, but actively protect the business while building trust with clients and stakeholders.
Youll be part of a supportive Compliance Team in South Africa, working closely with our Associate Director of Compliance abroad, ensuring together that the company remains safe, compliant, and future-ready.
What Youll Be Doing
  • Ensuring client due diligence is gathered and maintained to the highest standard, in line with internal policies.
  • Conducting periodic reviews, identifying gaps, recording deficiencies, and creating action plans for remediation.
  • Screening clients using systems and open-source searches, monitoring results, and investigating potential risks or adverse matches.
  • Performing compliance monitoring in line with AML, CFT, and CPF regulations, ensuring all requirements are met.
  • Helping develop, implement, and improve policies and procedures to make processes practical, efficient, and effective.
  • Supporting colleagues with day-to-day compliance queries and contributing to training initiatives.
  • Participating in training sessions to expand your regulatory knowledge.
  • Supporting new initiatives and projects to drive business success.
  • Reflecting and upholding the companys values in every action.
Who You Are / What Youll Bring Youll thrive in this role if you:
  • Have experience working in a compliance environment and feel confident navigating regulations.
  • Can explain complex issues clearly and simply.
  • Enjoy problem-solving and finding practical solutions.
  • Approach tasks methodically with strong attention to detail.
  • Are skilled at gathering, analysing, and summarising data to inform decisions.
  • Stay organised and prioritise effectively, even under tight deadlines.
  • Consistently deliver high-quality work while supporting your team and the wider business.
  • Bring flexibility and a positive attitude when the team or business needs an extra hand.
Why Join Us? This is more than a compliance role, its an opportunity to make a real impact. Youll gain hands-on experience across multiple regulatory frameworks, work on meaningful projects, and develop your skills in AML/CFT/CPF and monitoring. Here, your work helps families feel secure about their financial future, and youll be part of a team that values integrity, collaboration, and growth.
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Compliance Monitoring Officer

J.A.Z Recruitment

Posted 6 days ago

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Job Description

You will conduct sampling to ensure the Company adheres to its Policies, Procedures & Controls with the use of the Compliance Monitoring Program & Periodic reviews.

Key Duties and Responsibilities:

  • Ensuring that clients due diligence is collected to the appropriate standard in line with our internal policies and procedures.
  • Conduct Periodic Reviews, record any deficiencies and generate action points for remediation.
  • Conduct client screening using our screening system and open-source searches.
  • Monitor and analyse the results of the automated ongoing screening system and conducting research on relevant parties where potential adverse matches are identified.
  • Conduct compliance monitoring in accordance with the compliance monitoring programme, to ensure compliance with all regulatory requirements and AML/CFT/CPF, record deficiencies and generate remediating action points.
  • Assist in the development, implementation and continuous improvement of internal policies and procedures to ensure operational efficiency and compliance.
  • Assist in the development and delivery of training materials for staff members on compliance topics.
  • Assist in providing day to day support/guidance to the staff as required in respect of compliance and AML/CFT/CPF matters.
  • Participate in training sessions to increase your knowledge and understanding of the regulatory environment.
  • Complete any other duties as and when required to drive business success.
  • Assisting with the project management of new initiatives.
  • Adopt and reflect company values.

Competencies

  • Experience of working in a compliance environment.
  • An ability to articulate complex issues in a clear and concise manner.
  • An aptitude for problem solving.
  • A methodical approach to tasks with a strong focus on attention to detail.
  • Experience in collating and summarising data.
  • Excellent organisational skills; prioritising, achieving deadlines.
  • Consistently work at the standard required by the team and business.
  • A willing and flexible attitude to working hours to support team and business needs, as required.
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Compliance Monitoring Officer

J.A.Z Recruitment

Posted 7 days ago

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Job Description

Key Duties and Responsibilities:

  • Ensuring that clients due diligence is collected to the appropriate standard in line with our internal policies and procedures.
  • Conduct Periodic Reviews, record any deficiencies and generate action points for remediation.
  • Conduct client screening using our screening system and open-source searches.
  • Monitor and analyse the results of the automated ongoing screening system and conducting research on relevant parties where potential adverse matches are identified.
  • Conduct compliance monitoring in accordance with the compliance monitoring programme, to ensure compliance with all regulatory requirements and AML/CFT/CPF, record deficiencies and generate remediating action points.
  • Assist in the development, implementation, and continuous improvement of internal policies and procedures to ensure operational efficiency and compliance.
  • Assist in the development and delivery of training materials for staff members on compliance topics.
  • Assist in providing day to day support/guidance to the staff as required in respect of compliance and AML/CFT/CPF matters.
  • Participate in training sessions to increase your knowledge and understanding of the regulatory environment.
  • Complete any other duties as and when required to drive business success.
  • Assisting with the project management of new initiatives.
  • Adopt and reflect the company values.

Competencies

  • Experience of working in a compliance environment.
  • An ability to articulate complex issues in a clear and concise manner.
  • An aptitude for problem solving.
  • A methodical approach to tasks with a strong focus on attention to detail.
  • Experience in collating and summarising data.
  • Excellent organisational skills; prioritising, achieving deadlines.
  • Consistently work at the standard required by the team and business.
  • A willing and flexible attitude to working hours to support team and business needs, as required.
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Surveillance Monitoring Officer

Sun International

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Job Purpose:

  • Responsible to monitor the gaming floor and operation to ensure gaming and procedural compliance and protection of Company assets, staff and guests, in accordance with company standards and gaming regulations.

Education:

  • Grade 12 or equivalent national qualification in gaming operations

Experience:

  • 1 year experience in a gaming / financial auditing/law enforcement (e.g. SAPS, Security, Defence Force, etc) environment an advantage
  • Experience using surveillance /equipment an advantage

Certifications/ Accreditation/ Registration/ Licenses:

  • Meet the requirements for a gaming licence and FICA
  • PSIRA C registration

Work conditions and special requirements:

  • Ability to work shifts that meet operational requirements
  • Work in a smoking environment
  • Full visual acuity (including ability to discern colours)

Skills & Competencies:

Core behavioural competencies

  • Problem Solving
  • Collecting Information (listening; asking questions)
  • Analytical skills
  • Handling conflict
  • Checking
  • Attention to detail
  • Following Instructions
  • Emotional resilience
  • Honesty & Integrity
  • Ability to deal with highly confidential information

Technical/Proficiency competencies:

  • English verbal communication skills
  • Rapid tracking and review of visual information
  • Use surveillance equipment – chip handling, chipping machines, Shuffling machines
  • Betting procedures
  • Compliance procedures and regulations
  • Basic responsible gambling principles
  • Basic computer skills
  • Prolonged attention span

Key Performance Areas:

Surveillance Monitoring:

  • Monitor all Gaming procedures on the gaming floor against the relevant functions.
  • Complete target reports / punter scans on all gaming areas as per unit specific schedule
  • Conduct system checks, alarm conditions and interfaces
  • Record and report on faulty equipment
  • Issue and check playing cards, where required and other gaming related equipment as per SOP
  • Identifies, monitors and actions significant events actioned as per SOP: punter scanning, jackpot verification, table activity, etc.
  • Monitors all non-gaming procedures against the relevant function
  • Proactively monitor high risk areas and emergency response as per set out procedures

Investigations:

  • Reviews all video footage and other documentation/ reports relating to incidents, queries and variances
  • Investigates all variances reported to the Surveillance Department
  • Reports or escalates findings of the review and investigations
  • Record and retain evidence to be used for further processes according to standards

Reporting & Administration:

  • Reporting all incidents and significant events to the relevant Stakeholders.
  • Prioritises reports according to the severity of the incident.
  • Captures relevant data on the EOB
  • Compiles comprehensive reports where required

Planning:

  • Planning is generally on a daily to weekly basis within regular activity cycles.
  • Work within set policy, procedures, system parameters and internal controls
  • Manages one's time and resources to ensure that objectives are achieved effectively and on time.

Decision Making:

  • Interprets customer requirements in terms of services available and the applicable constraints
  • Takes initiative in making decisions which are made within limits of authority;
  • Considers all the facts, options and possible outcomes prior to making decisions;
  • Works independently, and is orientated towards solving customer queries.

Problem Solving:

  • Takes ownership of customer requests and requirements.
  • Follows laid-down policies and procedures at all times.
  • Operates within rules, regulations, system parameters and internal controls.
  • Interprets customer requirements in terms of services available and applicable constraints.
  • Refers problems falling outside parameters to the team leader/manager for resolution.

POPI Statement:

  • Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
  • Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Please Note:

Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit's employment equity plans and Gaming Board License conditions.

Additional Information:

Applicants may be required to write and pass various tests in order to qualify for an interview.

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Condition Monitoring Analyst

R250000 - R450000 Y Caterpillar Inc.

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Career Area
Product Support

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary
Provides first line of support, coordination of services, problem resolution and/or recommendations on selected products and services. Remote support for mining operations.

About The Role / What You Will Do

  • Addressing minor coverage issues and resolving minor complaints.
  • Ensuring all customer communication is clearly documented.
  • Answering inbound customer service inquiries.
  • Providing health analysis or troubleshooting and redirecting them when appropriate.
  • Identifying issues and determining appropriate course of action for effective resolution.
  • Processing results from analysis of technical data
  • Understand prime product or component health or status, if action is needed, and required next steps.

What You Have - Skills And Experiences
Fitter / Diesel Fitter / Diesel Mechanic qualification or training

Customer Focus

  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Data Gathering & Analysis

  • Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

Service Excellence

  • Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Consulting

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Decision Making And Critical Thinking

  • Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communication

  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Problem Solving

  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management

  • Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

What We Offer
From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

Additional Information

  • Onsite, five days a week in Kempton Park, Johannesburg.
  • Relocation will not be supported.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection Of Personal Information Act in South Africa. Candidate Cvs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Posting Dates
October 1, October 8, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

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  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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