44 Continuous Improvement Manager jobs in South Africa

Job Title: Continuous Improvement Specialist

The role is to drive continuous improvement within the operations to enhance efficiencies, quality, and cost reduction. It is a key part of achieving operational excellence, aiming to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines.

Job Responsibilities:

• Implement operational methodologies in line with business strategic objectives and standard operating models.
• Deliver effective implementation approaches to land and embed required continuous improvement change initiatives.
• End-to-end ownership of the delivery and embedding of methodology within the operation as set out by the leadership team.
• Identify best practice initiatives to create and deliver a full rollout plan to drive consistency across client portfolios.
• Review processes and practices to identify continuous improvement opportunities.
• Create and own governance models and frameworks to support the embedding of key methodologies.
• Manage and operate within individual commercial agreements for each client/campaign.
• Manage relationships with stakeholders to ensure consistency and optimize business commercial targets.
• Design, own, and deliver continuous improvement methodologies content and processes.
• Produce status reports for key projects and benefits delivered.
• Work with client personnel to ensure alignment of content and key messages.
• Regularly interact/communicate with senior stakeholders, directors, project sponsors, global team members, and client personnel.

Job Requirements:

• Matric
• Relevant tertiary qualification (advantageous)
• BPO industry experience is essential

Skills Required:

• Minimum 2 years’ experience in a project implementation/delivery role within a contact center operation or operational leadership experience.
• Demonstrable experience in senior stakeholder management.
• Experience in delivering tasks with multiple deadlines.
• Experience delivering initiatives/projects within a call center environment.
• Ability to deliver agreed programs of work and embed core principles within agreed timeframes.
• People management skills in managing a team and stakeholders at all levels.
• Strong team player with the ability to motivate and inspire others.
• Ability to deliver high quality under time pressure.
• Great organization and attention to detail.
• Experience in a project manager/delivery role with supporting qualifications (Prince2, Six Sigma, or Agile) preferred.

Core Behaviour: Huntswood’s employees are described as dependable, driven, and collaborative. The job holder should demonstrate they are:

• Confidential, reliable, and genuine.
• Dynamic, passionate, and determined.
• Friendly, compassionate, and cooperative.

"It's not just about what we do, but the way we do it. And it's our values that make us special."

#J-18808-Ljbffr

Job Title: Continuous Improvement Specialist The role is to drive continuous improvement within the operations to enhance efficiencies, quality, and cost reduction. It is a key part of achieving operational excellence, aiming to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines. Job Responsibilities: Implement operational methodologies in line with business strategic objectives and standard operating models. Deliver effective implementation approaches to land and embed required continuous improvement change initiatives. End-to-end ownership of the delivery and embedding of methodology within the operation as set out by the leadership team. Identify best practice initiatives to create and deliver a full rollout plan to drive consistency across client portfolios. Review processes and practices to identify continuous improvement opportunities. Create and own governance models and frameworks to support the embedding of key methodologies. Manage and operate within individual commercial agreements for each client/campaign. Manage relationships with stakeholders to ensure consistency and optimize business commercial targets. Design, own, and deliver continuous improvement methodologies content and processes. Produce status reports for key projects and benefits delivered. Work with client personnel to ensure alignment of content and key messages. Regularly interact/communicate with senior stakeholders, directors, project sponsors, global team members, and client personnel. Job Requirements: Matric Relevant tertiary qualification (advantageous) BPO industry experience is essential Skills Required: Minimum 2 years’ experience in a project implementation/delivery role within a contact center operation or operational leadership experience. Demonstrable experience in senior stakeholder management. Experience in delivering tasks with multiple deadlines. Experience delivering initiatives/projects within a call center environment. Ability to deliver agreed programs of work and embed core principles within agreed timeframes. People management skills in managing a team and stakeholders at all levels. Strong team player with the ability to motivate and inspire others. Ability to deliver high quality under time pressure. Great organization and attention to detail. Experience in a project manager/delivery role with supporting qualifications (Prince2, Six Sigma, or Agile) preferred. Core Behaviour: Huntswood’s employees are described as dependable, driven, and collaborative. The job holder should demonstrate they are: Confidential, reliable, and genuine. Dynamic, passionate, and determined. Friendly, compassionate, and cooperative. "It's not just about what we do, but the way we do it. And it's our values that make us special." #J-18808-Ljbffr

This position exists to support the Business Improvement Initiatives through driving operational efficiencies by executing tactical and strategic projects. It will ensure that Mission Directed Work Teams and other systems are implemented to enable productivity, high quality of work, safe behavior and problem solving at the lowest level. The role will assist in cascading the organizational strategy and goals to the lowest level while gathering operational requirements for digital transformation working hand in glove with the Data Analytics & Technology team. 

 Strategic Management

• Understands the complete Fraser Alexander’s strategic goals to be achieved by 2024.
li>Assist the OE Principal to evaluate and report on the performance against established objectives, budgets, and strategic plans.
• Generating facts and do gap analysis for each division to derive the Special strategic projects.
• Collaborating with Ops Managers and their direct reports (down to operator level) to identify opportunities for improvement and growth.

 Operational Performance

• Analyse operational activities, continuously scouting for improvement opportunities.
• Implement a Continuous Improvement (BI) platform, including MWDT, for all employees.
• Setting up of Governance structures for Business Improvement, inclusive of the Standard Operating Model principles.
• Completing Initial Value propositions (IVPs) for shared ideas/opportunities/projects.
• Setting up of Project teams together with the relevant GM’s.
li>Implementing plans and calculate the monthly tracking of Value- at –Stake (VAS). li>Reporting and tracking at project meetings will be on a daily/weekly basis, as required.

 Digitisation

• Requirements elicitation for manual workstreams to be digitized and automated
• User journey maps using Business Process Mapping tools for digital solutions
• Training and Change Management during digitized work implementation
• Develop and facilitate UAT for digital solutions at operations

 Innovation Management

• Develop and maintain systems to track innovations across the business and across all layers 
• Maintain constant surveillance of trends in the target markets; technological innovations; changes in customer requirements, which could impact on the company and its services and provide for quick responses to changes
• Contribute to the implementation of innovative strategies for the company so as to influence the overall growth, profitability and development of the business.

 Internal Customer Relations

• To share key insights, trends, best practices and benchmarking in Business Improvement with peers in other parts of the business.
• Facilitate with GMs and HODs to ensure that there is common alignment of the Standard Operating Model, Business Improvement projects, or SPO’s and any other improvement projects undertaken.
li>To continuously facilitate the processes between key enablers, e.g. Supply Chain, Engineering, Human Resources and Finance, ensuring that they are aligned to the requirements of the Business in terms of Standard Operating Model, the Business Execution Plans and any other initiatives or improvements

 MDWT implementation at operations

• Conduct bottom-up operational excellence implementation
• Ensuring that daily work is aligned with company strategy
• Improving shift efficiency together with HR performance
• Train shift workers on problem solving skills & strategies

 Reporting

• Setting up KPI tracking dashboards for MDWT
• Tracking of Innovation progress and benefits
• Develop production tracking reports as well as tracking effective execution matrices.
• Assist GMs and Ops Managers with SLAs and to manage service levels with the company’s clients

Qualifications

• Bachelor or BSc in Engineering – Metallurgy, Industrial, Civil or Chemical Engineering
li>Postgraduate qualification in Business studies, finance or supply chain (desirable)
• Advanced Excel, Power BI & DAX
• Lean Six Sigma certification

 Experience

• 5- 6 years’ experience in mining, metals, manufacturing and technology industries
li>3 -4 years’ Experience in Business Improvement, Process Engineering or Production environment. Experience in Tailings and Mineral Processing environment an advantage. li>Experience in developing and implementing integrated operational planning
• Developing Training material (SOP) and training shift personnel (incl. RCA)
• Experience in Value chain Management (incl. SLA)
• Knowledge or experience of MDWT implementation
• Proven track record of implementing business improvement initiatives
• Experience in managing cost reduction projects

 Other specific knowledge & skills required (only if applicable)

• Good communication, negotiation, conflict handling and interpersonal skills
• Good quality control skills
• Computer skills (MS Office)
• Advantageous skills in SQL, VBA Python, DAX and Power BI
• Strong problem solving and analytical skills
• Project Management skills
• Excellent networking skills
• Knowledge of the Mining Industry and relevant legislation including the Mine Health and Safety Act
• Abreast of best practices and new technologies
• Knowledge of Business Process Re-engineering and change management methodologies
• Good knowledge of Business Improvement process, methodologies, and the Operating Model Principles

 Closing date: 09 July 2025

Wij zoeken een gedreven collega om ons team te versterken.

Werkzaamheden:

Als Operational Excellence/Process engineer, ben je verantwoordelijk voor beheer van projecten in kader van Kaizen/Lean, implementatie van process monitoring systemen en het beheer van de master data

· Je initieert, organiseert en beheert master data (part creation, bill of materials en routing)

· Je brengt processen en optimalisaties in kaart en voert tijdsstudies uit om mogelijkheden tot verbetering te analyseren. Je definieert en ondersteunt process monitoring systemen.

· Je modereert workshops om potentiële verbeteringen te identificeren, als onderdeel van de transformatie-initiatieven.

· Je initieert en leidt verbeterprojecten rond o.a. productiviteit, energieverbetering, planning en onderhoud.

· Je beheert optimalisatie- en implementatieprojecten van a tot z. Je superviseert en coördineert de betrokken projectteamleden en integreert hun technisch advies. Je controleert de resultaten, borgt deze en treft, indien nodig verdere maatregelen.

· Je ondersteunt productie door het maken van werkinstructies, documenteren van machineparameters,…

· Je implementeert best practices op de werkvloer en zorgt voor het juiste draagvlak

· Je stimuleert de cultuur van continue verbetering door middel van implementatie van six-sigma/lean methodologieën

· Je modereert en realiseert kennisoverdracht door middel van training op de vloer en organisatie van workshops

Je bent houder van een Bachelor of Master diploma in electro-mechanica en hebt 3 tot 5 jaar ervaring in een engineering functie.

Je beschikt over een matuur veiligheidsbewustzijn;

Je hebt goede inzichten in Lean/Six Sigma en hebt ervaring in het leiden van projecten.

Je bent in staat om vlot een analyse te maken en van daaruit gepaste oplossingen te voorzien.

Je bent zelfstandig, een plantrekker en je bent pragmatisch ingesteld.

Je bent accuraat en hebt de nodige kennis van master data en process monitoring systemen. Kennis van Odoo is een pluspunt.

Je bent een teamplayer die goed kan overleggen en samenwerken met collega’s en stakeholders en kan collega’s stimuleren om de deadlines in je projecten te respecteren en afspraken na te komen.

Je kan je vlot uitdrukken (mondeling en schriftelijk) in het Nederlands en het Engels

Om in aanmerking te komen voor deze job is het van cruciaal belang dat je kennis hebt van de volgende talen

Nederlands; Vlaams

Schrijven C2 Beheersing

Spreken C2 Beheersing

Lezen C1 Effectieve operationele vaardigheid

Schrijven C1 Effectieve operationele vaardigheid

Spreken C1 Effectieve operationele vaardigheid

minimaal vereist Onderwijs

Operaties

Voltijds

Arbeidsovereenkomst voor onbepaalde tijd

Locatie

Verberg jobomschrijving

Selecteer een optie om te solliciteren

Manueel invoeren

Naam *

Voornaam*

Achternaam*

Sleep uw bestand naar dit gebied of druk op de knop hieronder

Ik erken dat ik de Kandidaat Gegevensbeschermingsmededeling van Eurofilters heb gelezen en ik ga ermee akkoord dat mijn gegevens evenals mijn sollicitatiedossier worden verwerkt en opgeslagen volgens de voorwaarden en duur bepaald door Eurofilters.

#J-18808-Ljbffr

Job Description

The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines.

Job Responsibilities:

• Implementing the operational methodologies in line with business strategic objectives and standard operating models.
• Delivering effective implementation approaches to land and embed the required continuous improvement change initiatives.
• End to end ownership of the delivery and embedding of methodology within the operation as set out by the leadership team.
• Identifying best practice initiatives to create and deliver a full roll out plan to drive consistency and embedding of these across client portfolios, where relevant.
• Reviewing processes and practices to identify continuous improvement opportunities.
• Creating and owning the governance models and frameworks to support the embedding of key methodologies.
• Managing and operating within the individual commercial agreements for each client/campaign.
• Managing relationships with stakeholders where appropriate to ensure consistency and business commercial targets are optimized.
• Designing, owning, and delivering continuous improvements methodologies content and processes.
• Producing status reports for key projects and benefits delivered.
• Working with client’s personnel to ensure alignment of content and key messages.
• Regular interaction/communication with senior stakeholders, directors, project sponsors, Global team members, and Client personnel.

Job Requirements:

• Matric
• Relevant tertiary qualification (Advantageous)
• BPO industry experience is essential

Skills Required:

• Min 2 years’ experience working in a project implementation/delivery role within a contact center operation or,
• Min 2 years’ Operational Leadership experience within a contact center operation with tangible examples of driving continuous improvement.
• Demonstrable experience of senior stakeholder management.
• Demonstrable experience of delivering tasks with multiple deadlines.
• Experience of delivering initiatives/projects within a call center environment.
• Ability to deliver agreed programs of work and embed the core principles within agreed timeframes.
• People management skills – both in managing a team, and the management of stakeholders at all levels of the organisation.
• Strong team player with the ability to motivate and inspire others.
• Ability to deliver to high quality under time pressure.
• Great organisation and attention to detail.
• Experience in a project manager/delivery role with supporting qualifications (Prince2, Six Sigma or Agile) (Preferable).

Core Behaviour:

Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are:

• Confidential, reliable and genuine
• Dynamic, passionate and determined
• Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

#J-18808-Ljbffr

Job Description The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines. Job Responsibilities: Implementing the operational methodologies in line with business strategic objectives and standard operating models. Delivering effective implementation approaches to land and embed the required continuous improvement change initiatives. End to end ownership of the delivery and embedding of methodology within the operation as set out by the leadership team. Identifying best practice initiatives to create and deliver a full roll out plan to drive consistency and embedding of these across client portfolios, where relevant. Reviewing processes and practices to identify continuous improvement opportunities. Creating and owning the governance models and frameworks to support the embedding of key methodologies. Managing and operating within the individual commercial agreements for each client/campaign. Managing relationships with stakeholders where appropriate to ensure consistency and business commercial targets are optimized. Designing, owning, and delivering continuous improvements methodologies content and processes. Producing status reports for key projects and benefits delivered. Working with client’s personnel to ensure alignment of content and key messages. Regular interaction/communication with senior stakeholders, directors, project sponsors, Global team members, and Client personnel. Job Requirements: Matric Relevant tertiary qualification (Advantageous) BPO industry experience is essential Skills Required: Min 2 years’ experience working in a project implementation/delivery role within a contact center operation or, Min 2 years’ Operational Leadership experience within a contact center operation with tangible examples of driving continuous improvement. Demonstrable experience of senior stakeholder management. Demonstrable experience of delivering tasks with multiple deadlines. Experience of delivering initiatives/projects within a call center environment. Ability to deliver agreed programs of work and embed the core principles within agreed timeframes. People management skills – both in managing a team, and the management of stakeholders at all levels of the organisation. Strong team player with the ability to motivate and inspire others. Ability to deliver to high quality under time pressure. Great organisation and attention to detail. Experience in a project manager/delivery role with supporting qualifications (Prince2, Six Sigma or Agile) (Preferable). Core Behaviour: Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are: Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special." #J-18808-Ljbffr

Wij zoeken een gedreven collega om ons team te versterken. Werkzaamheden: Als Operational Excellence/Process engineer, ben je verantwoordelijk voor beheer van projecten in kader van Kaizen/Lean, implementatie van process monitoring systemen en het beheer van de master data · Je initieert, organiseert en beheert master data (part creation, bill of materials en routing) · Je brengt processen en optimalisaties in kaart en voert tijdsstudies uit om mogelijkheden tot verbetering te analyseren. Je definieert en ondersteunt process monitoring systemen. · Je modereert workshops om potentiële verbeteringen te identificeren, als onderdeel van de transformatie-initiatieven. · Je initieert en leidt verbeterprojecten rond o.a. productiviteit, energieverbetering, planning en onderhoud. · Je beheert optimalisatie- en implementatieprojecten van a tot z. Je superviseert en coördineert de betrokken projectteamleden en integreert hun technisch advies. Je controleert de resultaten, borgt deze en treft, indien nodig verdere maatregelen. · Je ondersteunt productie door het maken van werkinstructies, documenteren van machineparameters,… · Je implementeert best practices op de werkvloer en zorgt voor het juiste draagvlak · Je stimuleert de cultuur van continue verbetering door middel van implementatie van six-sigma/lean methodologieën · Je modereert en realiseert kennisoverdracht door middel van training op de vloer en organisatie van workshops Je bent houder van een Bachelor of Master diploma in electro-mechanica en hebt 3 tot 5 jaar ervaring in een engineering functie. Je beschikt over een matuur veiligheidsbewustzijn; Je hebt goede inzichten in Lean/Six Sigma en hebt ervaring in het leiden van projecten. Je bent in staat om vlot een analyse te maken en van daaruit gepaste oplossingen te voorzien. Je bent zelfstandig, een plantrekker en je bent pragmatisch ingesteld. Je bent accuraat en hebt de nodige kennis van master data en process monitoring systemen. Kennis van Odoo is een pluspunt. Je bent een teamplayer die goed kan overleggen en samenwerken met collega’s en stakeholders en kan collega’s stimuleren om de deadlines in je projecten te respecteren en afspraken na te komen. Je kan je vlot uitdrukken (mondeling en schriftelijk) in het Nederlands en het Engels Om in aanmerking te komen voor deze job is het van cruciaal belang dat je kennis hebt van de volgende talen Nederlands; Vlaams Schrijven C2 Beheersing Spreken C2 Beheersing Lezen C1 Effectieve operationele vaardigheid Schrijven C1 Effectieve operationele vaardigheid Spreken C1 Effectieve operationele vaardigheid minimaal vereist Onderwijs Operaties Voltijds Arbeidsovereenkomst voor onbepaalde tijd Locatie Verberg jobomschrijving Selecteer een optie om te solliciteren Manueel invoeren Naam * Voornaam* Achternaam* Sleep uw bestand naar dit gebied of druk op de knop hieronder Ik erken dat ik de Kandidaat Gegevensbeschermingsmededeling van Eurofilters heb gelezen en ik ga ermee akkoord dat mijn gegevens evenals mijn sollicitatiedossier worden verwerkt en opgeslagen volgens de voorwaarden en duur bepaald door Eurofilters. #J-18808-Ljbffr

PURPOSE OF ROLE

We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement.

The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.

KEY PERFORMANCE AREAS

Compliance Portfolio Management

• Develop and maintain QM/QA IMS Governance documentation including templates
• Manage and implement internal audit schedules for nuclear and non-nuclear processes
• Oversee internal audit findings management with comprehensive follow-up
• Prepare and ensure readiness for certification surveillances and audits
• Provide necessary support to maintain Lesedi's compliance portfolio

Internal Quality Management System Oversight

• Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes
• Provide oversight and control in Quality Management and Quality Assurance across Lesedi
• Maintain Quality Functions' electronic databases
• Management of internal and external parties' Non-Conformance Reports (NCRs)

Supplier and Contractor Oversight

• Manage and implement Supplier Monitoring programs including updates
• Implement and manage established project surveillance programs
• Ensure quality standards compliance across all supplier and contractor activities

Customer Satisfaction and Continuous Improvement

• Analyze external customer satisfaction feedback data
• Provide improvement recommendations based on customer satisfaction analysis
• Update IMS processes to align with industry norms and standards
• Compile overview and trend reporting for multiple data areas including:
• Self-Assessment data analysis
• Lessons Learned data compilation
• Continuous Improvement data tracking
• Customer feedback data analysis
• Nonconformity data trending

Staff Development and Training

• Develop and implement IMS induction and indoctrination training for Lesedi personnel
• Create comprehensive Lesedi IMS training materials
• Implement ongoing IMS staff training programs
• Continuously improve and update IMS training materials aligned with industry best practices
  

QUALIFICATIONS

• Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential)
• Professional registration with SAATCA or equivalent (essential)

EXPERIENCE

• Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential)
• Proven track record of training and implementing company strategies successfully
• Demonstrated experience in system and/or process auditing
• Experience in developing comprehensive audit programs
• Experience in developing quality key performance indicators
• Experience in producing quality trend reports for management
• Experience in Root Cause Analysis (RCA) methodologies (advantageous)
• Multi-disciplinary engineering, procurement, and construction industry experience
• Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous)

COMPETENCIES

Knowledge

• Comprehensive knowledge of managerial principles
• Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards
• Understanding of ISO 19011 auditing principles
• Knowledge of Engineering/Procurement/Construction and Project Management fundamentals
• Understanding of project management principles including PMBOK, contract management, and planning
• Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous)
• Proficiency in Electronic Document and Record Management Systems (EDRMS)

Skills

• Strategic thinking and conceptual analysis capabilities
• Advanced proficiency in MS Word, Excel, PowerPoint, and Adobe Acrobat
• Clear and effective communication abilities
• Strong technical competence and problem-solving skills
• Performance measurement and progress monitoring capabilities
• Training development and delivery skills
• Data analysis and trend reporting capabilities

Behaviour

• Displays technical, interpersonal, and conceptual skills as a subject matter expert
• High degree of integrity and loyalty
• Self-motivated with ability to independently initiate activities
• Capable of measuring performance of people and project progress
• Accepts personal accountability and drives accountability in others
• Strong conceptual thinking abilities
• Articulates and maintains organizational vision and values
• Excellent team player who generates team spirit and cooperation
• Establishes and maintains effective stakeholder relationships
• Demonstrates foresight to anticipate opportunities and threats
• Methodical approach with exceptional attention to detail
• Portrays exemplary Health & Safety culture
• Takes pride in performance standards
• Diligent and conscientious work ethic

Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful. #J-18808-Ljbffr

PURPOSE OF ROLE We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement. The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.KEY PERFORMANCE AREAS Compliance Portfolio Management Develop and maintain QM/QA IMS Governance documentation including templates Manage and implement internal audit schedules for nuclear and non-nuclear processes Oversee internal audit findings management with comprehensive follow-up Prepare and ensure readiness for certification surveillances and audits Provide necessary support to maintain Lesedi's compliance portfolio Internal Quality Management System Oversight Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes Provide oversight and control in Quality Management and Quality Assurance across Lesedi Maintain Quality Functions' electronic databases Management of internal and external parties' Non-Conformance Reports (NCRs) Supplier and Contractor Oversight Manage and implement Supplier Monitoring programs including updates Implement and manage established project surveillance programs Ensure quality standards compliance across all supplier and contractor activities Customer Satisfaction and Continuous Improvement Analyze external customer satisfaction feedback data Provide improvement recommendations based on customer satisfaction analysis Update IMS processes to align with industry norms and standards Compile overview and trend reporting for multiple data areas including: Self-Assessment data analysis Lessons Learned data compilation Continuous Improvement data tracking Customer feedback data analysis Nonconformity data trending Staff Development and Training Develop and implement IMS induction and indoctrination training for Lesedi personnel Create comprehensive Lesedi IMS training materials Implement ongoing IMS staff training programs Continuously improve and update IMS training materials aligned with industry best practices QUALIFICATIONS Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential) Professional registration with SAATCA or equivalent (essential) EXPERIENCE Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential) Proven track record of training and implementing company strategies successfully Demonstrated experience in system and/or process auditing Experience in developing comprehensive audit programs Experience in developing quality key performance indicators Experience in producing quality trend reports for management Experience in Root Cause Analysis (RCA) methodologies (advantageous) Multi-disciplinary engineering, procurement, and construction industry experience Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous) COMPETENCIES Knowledge Comprehensive knowledge of managerial principles Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards Understanding of ISO 19011 auditing principles Knowledge of Engineering/Procurement/Construction and Project Management fundamentals Understanding of project management principles including PMBOK, contract management, and planning Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous) Proficiency in Electronic Document and Record Management Systems (EDRMS) Skills Strategic thinking and conceptual analysis capabilities Advanced proficiency in MS Word, Excel, Power Point, and Adobe Acrobat Clear and effective communication abilities Strong technical competence and problem-solving skills Performance measurement and progress monitoring capabilities Training development and delivery skills Data analysis and trend reporting capabilities Behaviour Displays technical, interpersonal, and conceptual skills as a subject matter expert High degree of integrity and loyalty Self-motivated with ability to independently initiate activities Capable of measuring performance of people and project progress Accepts personal accountability and drives accountability in others Strong conceptual thinking abilities Articulates and maintains organizational vision and values Excellent team player who generates team spirit and cooperation Establishes and maintains effective stakeholder relationships Demonstrates foresight to anticipate opportunities and threats Methodical approach with exceptional attention to detail Portrays exemplary Health & Safety culture Takes pride in performance standards Diligent and conscientious work ethic Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful. #J-18808-Ljbffr