189 Continuous Improvement Manager jobs in South Africa
Continuous Improvement Manager
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Job Title:
Continuous Improvement Manager
Job Description
We're looking for a highly motivated Continuous Improvement Manager to join our dynamic team. You'll play a vital role in identifying and delivering service improvement activities and embed a culture of improvement to drive our business forward.
This opportunity requires a well experienced and highly organised individual to lead and deliver improvement initiatives by using process improvement methodologies and innovative thinking ensuring that improvements are not just temporary but lasting
If you have a critical eye for detail, a strategic way of thinking with persuasive communication skills and have a proven track record of achieving positive results in the Customer Experience sector, then take this moment to apply today
What you'll be doing
Identifying process and policy improvements to improve customer experience
Identifying opportunities to drive efficiency gains
Ensuring optimisation of best practice to deliver a best in class operation in all work streams
Identifying opportunities to exceed on delivery of operational objectives, maximise revenue and achieve business objectives
Ensuring change control framework is adhered and reported
Ensuring compliance framework standards and policies are met and adhered to
Growing and developing your people
Communicating key messages within the campaigns by working with the management team and our ambassadors
Acting as a lead and working closely with clients, key internal and external stakeholders across regions and other support areas to ensure alignment of plans and initiatives
What you'll need
5 years' experience in a senior Operations Manager position
Previous CX and CI experience
Excellent communication and negotiation skills
Experience in shaping and formulating operational strategic plans
Demonstrable experience of senior stakeholder management
Ability to deliver agreed programmes of work and embed initiatives for improvement
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer, We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location:
ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town
Language Requirements:
Time Type:
Full time
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Continuous Improvement Manager
Posted today
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Function: Supply Chain
Work Level: 2B
Reports to: Head of Performance Delivery – Africa & NAMET
Scope: Africa & PTAB
Location: Southern Africa, East/West Africa, Turkey or India
Terms & Conditions: Full time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
CATEGORY/FUNCTION INTRODUCTION
UniOps is focused on transforming the way we work to create exceptional experiences across Unilever's wider ecosystem encompassing markets, customers, employees and Partners. Through leveraging connected technology, third-party Partner skills and expertise and reimagining our processes we will ultimately unlock growth and ensure a superior customer and employee experience.
As the scale and pace of our transformation increases, we are establishing a new team to drive capabilities with our partners and ensure excellence in service delivery to markets.
This is a new and exciting opportunity to play a role in delivering performance for Customer Operations to Southern Africa markets & categories. The CI & TIO Manager role sits within the Performance Delivery Team which will work with our Southern Africa Markets & Categories and selected Partners (including Genpact and / or Capgemini) to deliver value across all customer operations activities from deliver, planning, CD Excellence through to collection of cash. The- team will focus on ensuring end to end processes, enabled by key technologies and ways of working across this eco-system to deliver value and better business outcomes.
JOB PURPOSE
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.
This role will work closely with the Performance Delivery Lead, Manager and Partner; accountable for the delivery of continuous improvement across all pillars. Focal point to lead continuous improvement on the performance management of day-to-day delivery at scale in collaboration with our Partners. This role is responsible to connect with both the L3 UniOps team and market Customer Operations team to drive the adoption, execution and continuous improvement of iOps capabilities/enablers
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Owns execution and adoption of capabilities & enables roadmap across pillars within the geography in coordination with global PEX, IT, Country Performance Delivery Manager, and Country iOPS team
- Address adoption issues and outside system work-arounds
- Work with global PEX, and IT teams for any CR requirements
- Benchmark usage and effectiveness relative to other sites / markets
- Drives process-based / capability-based governance and benchmarking within geography
- Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations
Owns continuous improvement agenda in collaboration with partners & country
- Drives governance to ensure right prioritization of initiatives across markets
- Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework
- Cross pollinate learnings / experience from within organization into our partner operations
- Identify Best Practices - External and Internal. Explore emerging trends and actively seek
- opportunities to - SIMPLIFY, ELIMINATE, AUTOMATE, CONSOLIDATE, CENTRALISE.
SPOC for global process excellence team into the geography
- Drives prioritization of C&E execution within the geography in alignment with global team
- Represents markets within geography in global process / capability discussions and community of practices
Drive effectiveness and consistency of operating model (governance, gatekeeping, etc).
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- Degree : Supply Chain, IT, Finance
- Business acumen and customer centric mindset
- E2E function agnostic integrator (non-silo mentality)
- Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery
- Team leadership experience
- Experienced in leading/working with virtual teams and driving performance across diverse mixture of culture
Skills
- Demonstrable Agile mindset and capabilities
- Ability to drive change
- Ability to work effectively in both independent and diverse multi-task team environments
Leadership
- You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed
Unilever Behaviours
- Focus on What Counts: We ruthlessly prioritize what really, really matters, and so do fewer things brilliantly.
- We set clear & stretching goals and recognize maximum performance impact
It is not about reducing ambition or effort; or running after the 'new & shiny'.- Care Deeply: We care deeply about how consumers experience our brands every day, everywhere; our people's growth and development, our impact on the planet.
- We care about our performance, to a point where it hurts when we don't win.
- Stay Three Steps Ahead: We think boldly and creatively to make breakthroughs in performance.
- We are always curious and confident - anticipating and staying ahead of consumer needs and external trends to beat the competition.
- Deliver with Excellence: We deliver everything we do, with excellence and pace.
- We take personal ownership and hold each other to account - always finding a way to do what we said we will do.
- Care Deeply: We care deeply about how consumers experience our brands every day, everywhere; our people's growth and development, our impact on the planet.
Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Continuous Improvement Manager
Posted today
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Job Description
- This role will work closely with the Performance Delivery Lead, Manager and Partner; accountable for the delivery of continuous improvement across all pillars. Focal point to lead continuous improvement on the performance management of day-to-day delivery at scale in collaboration with our Partners. This role is responsible to connect with both the L3 UniOps team and market Customer Operations team to drive the adoption, execution and continuous improvement of iOps capabilities/enablers
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
- Owns execution and adoption of capabilities & enables roadmap across pillars within the geography in coordination with global PEX, IT, Country Performance Delivery Manager, and Country iOPS team
- Address adoption issues and outside system work-arounds
- Work with global PEX, and IT teams for any CR requirements
- Benchmark usage and effectiveness relative to other sites / markets
- Drives process-based / capability-based governance and benchmarking within geography
- Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations
Owns continuous improvement agenda in collaboration with partners & country
- Drives governance to ensure right prioritization of initiatives across markets
- Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework
- Cross pollinate learnings / experience from within organization into our partner operations
- Identify Best Practices - External and Internal. Explore emerging trends and actively seek
- opportunities to - SIMPLIFY, ELIMINATE, AUTOMATE, CONSOLIDATE, CENTRALISE.
SPOC for global process excellence team into the geography
- Drives prioritization of C&E execution within the geography in alignment with global team
- Represents markets within geography in global process / capability discussions and community of practices
- Drive effectiveness and consistency of operating model (governance, gatekeeping, etc).
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- Degree : Supply Chain, IT, Finance
- Business acumen and customer centric mindset
- E2E function agnostic integrator (non-silo mentality)
- Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery
- Team leadership experience
- Experienced in leading/working with virtual teams and driving performance across diverse mixture of culture
Skills
- Demonstrable Agile mindset and capabilities
- Ability to drive change
- Ability to work effectively in both independent and diverse multi-task team environments
- Administrative / Management jobs
Operational Excellence Leader
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This Key operational leadership position focuses on all aspects that impact manufacturing activities and identify process improvement opportunities (remove waste, enhance agility, reduce costs) and help create a sustainable competitive advantage through the use of Continuous Improvement / Lean principles and methods.
Duties and Responsibilities
- Drives OPEX efforts in line with the Astec Group requirements.
- Leads team of Manufacturing Engineers with focus on "Design for Manufacturing".
- Works closely with Quality team to identify, design and implement opportunities for improvement.
- Leads Continuous Improvement (CI) events which may include Kaizen Events, 5S, Kanban, Value Stream Mapping, Theory of Constraints Projects, Set-Up Time Reduction, Defect Prevention, Operator and Leadership Development.
- Develops and deploys an effective measurement and reporting system for progress monitoring, strategic alignment and focus.
- Guides and manages CI Projects across organization as identified. Active hands-in Project Management and relentless execution.
- Interacts and communicates with all stakeholders which may include managers, operators, suppliers and customers to help establish CI and Complete Quality.
- Reduces Value Stream cycle times to continually enhance agility through waste elimination & process flow improvements throughout the organization.
- Improves Organizational Capacity around Lean knowledge.
- Preparation of relevant corporate reports and engagement with corporate leadership as required.
- Ensuing compliance to QMS standards.
Qualifications:
- B.Tech degree in Engineering (Mechanical or Industrial) or closely related degree.
- Project Management certification would be highly advantageous.
Experience:
- 10+ years' experience in a Continuous Improvement role within a manufacturing environment. It is key that the Individual demonstrates successful execution of projects cross functionally.
- Experience in leading a Lean transformation in a manufacturing environment.
Character:
- The position calls for a hands-on individual who lives up to the standards of relentless execution and passion for continuous improvement.
- Demonstrated problem solving and project management skills.
- Conceptual Thinking – ability to think in terms of abstract ideas.
- Must have a win-win mentality & the ability to overcome obstacles, both technical & non-technical.
- Strong facilitation & training skills needed to deliver Quality and Lean Manufacturing concepts, principles & practices.
- Ability to work well with other. Must have strong team-building skills and be successful in facilitating team-based initiatives.
Computer Proficiency:
- Strong computer skills including Microsoft Office, ERP and other applicable programs.
- Ability to prepare and deliver effective presentations.
Other:
- Requires steady energy and focused planning and organizing skills.
- Requires excellent written and verbal communication skills, business process improvement knowledge, and ability to train others with diverse backgrounds and education levels.
- Ability to perform work in a heavy industrial setting.
Operational Excellence Trainer
Posted today
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Job Description
Permanent
Roodepoort
Overview
We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- The Trainer is responsible for developing and delivering training programs to ensure that warehouse and transport division staff are fully competent in business processes, operational procedures, and role-specific practical applications.
- This role ensures staff members meet required competency standards through assessment, coaching, and ongoing development interventions.
Key Responsibilities
Training & Development
- Develop, implement, and facilitate training programs for warehouse and transport division employees.
- Ensure training materials are aligned with company policies, industry standards, and regulatory requirements.
- Provide hands-on, practical training tailored to each role within the warehouse and transport functions.
- Conduct refresher training sessions periodically to maintain high operational standards.
Competency Assessment
- Assess employee competence through observation, practical assessments, and structured evaluations.
- Identify skills gaps and recommend appropriate training interventions.
- Ensure compliance with competency-based training frameworks and regulatory requirements.
Practical Training & Coaching
- Deliver on-the-job training and coaching to employees to improve their practical execution of tasks.
- Use real-world scenarios and simulations to reinforce learning.
- Support employees in mastering standard operating procedures (SOPs) and best practices.
Compliance & Safety Training
- Conduct training on safety, health, environment, risk, and quality (SHERQ) standards.
- Ensure all employees understand and comply with safety protocols in the warehouse and transport environment.
- Assist in developing and maintaining a safety-conscious workforce.
Training Evaluation & Reporting
- Monitor training effectiveness through feedback, performance tracking, and reporting.
- Maintain training records, attendance logs, and assessment reports.
- Provide recommendations for continuous improvement in training content and delivery.
Collaboration & Stakeholder Engagement
- Work closely with HR, Operations, and SHERQ teams to align training with business needs.
- Engage with supervisors and managers to understand role-specific challenges and tailor training accordingly.
- Assist in developing a learning culture within the organization.
Compliance & Safety Training
- Ensure all employees complete legally required training (e.g., SHERQ compliance, equipment handling).
- Decide when refresher training is necessary for safety-critical roles.
Continuous Improvement & Process Enhancement
- Identify gaps in current training programs and decide on updates or new learning initiatives.
- Recommend process improvements to leadership based on training observations and employee feedback.
Key Relationships
Internal Customer Relationships
- Warehouse & Transport Employees – Primary trainees who rely on the Trainer for skills development, coaching, and competency assessments.
- Supervisors & Line Managers – Collaborate with them to identify training needs, track employee progress, and ensure training aligns with operational goals.
- HR & Learning & Development Teams – Work closely with HR/L&D to align training programs with company policies, compliance requirements, and employee development plans.
- SHERQ Team – Ensure that training aligns with health, safety, environmental, and quality compliance standards.
- Operations Leadership – Provide insights into workforce readiness and training impact on operational efficiency.
External Customer Relationships
- Regulatory & Compliance Bodies – Engage with external accreditation bodies or regulatory agencies to ensure training meets industry and legal standards.
- Training Vendors & Partners – Liaise with external trainers, consultants, and learning material providers for specialized training interventions.
- Technology & Equipment Suppliers – Coordinate with vendors who provide training on new warehouse or transport technology and equipment.
Qualifications And Experience
Qualifications, Skills and Experience Required for the Job
- Relevant qualification in Training & Development, Human Resources, Logistics, or a related field.
- Accredited facilitator, assessor, and/or moderator qualification (advantageous).
Skills
- Strong facilitation and coaching skills.
- Excellent verbal and written communication skills.
- Ability to assess skills and provide constructive feedback.
- Knowledge of adult learning principles and instructional design.
- Strong problem-solving skills and adaptability.
- Attention to detail and process-oriented mindset.
- Proficiency in Microsoft Office Suite and Cornerstone Learning Management Systems (LMS) (advantageous).
- Ability to engage and motivate learners across different skill levels.
Competencies
Technical Competencies
- Training & Facilitation Skills – Ability to deliver engaging and effective training sessions to diverse learners.
- Competency Assessment & Evaluation – Skilled in assessing employees' practical abilities and ensuring they meet required standards.
- Process Knowledge – Strong understanding of warehouse and transport operations, including SOPs and compliance requirements.
- Adult Learning Principles – Knowledge of how adults learn and the ability to design training accordingly.
- Safety & Compliance Understanding – Knowledge of SHERQ standards and ability to train employees on safety and compliance practices.
Behavioral Competencies
- Communication Skills – Ability to clearly explain concepts, procedures, and expectations to employees at all levels.
- Coaching & Mentoring – Capability to guide employees in skill development, problem-solving, and role proficiency.
- Problem-Solving & Critical Thinking – Ability to identify training gaps and implement practical solutions.
- Interpersonal Skills – Builds strong relationships with trainees, supervisors, and leadership teams.
- Adaptability & Resilience – Ability to adjust training methods based on audience, learning pace, or operational changes.
Leadership Standards
- Leading Without Authority – Influence employees and managers to prioritize learning and development.
- Accountability & Ownership – Takes responsibility for training quality, effectiveness, and employee development.
- Collaboration & Stakeholder Engagement – Works closely with Operations, HR, and SHERQ teams to align training with business needs.
- Continuous Improvement Mindset – Seeks ways to enhance training content, delivery, and effectiveness.
- Decision-Making & Judgement – Makes informed decisions regarding employee competency, training needs, and compliance requirements.
We look forward to hearing from you
Operational and Process Excellence Lead
Posted today
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Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
We are seeking a highly experienced and results-oriented Operational and Process Excellence Lead to join the affiliate leadership team of our Diagnostics Affiliate in Johannesburg. This strategic role will be pivotal in shaping, implementing, and sustaining a culture of operational excellence within the organization. By leveraging industry best practices, continuous improvement methodologies, and your ability to lead diverse teams, you will drive transformation across business-critical processes to deliver significant business value.
You will work closely with cross-functional stakeholders within the affiliate, regional teams, and global functions, ensuring alignment with the organization's broader strategic objectives. This role holds direct responsibility for a team of professionals whose aim is to deliver process improvements, enhance operational efficiencies, and support large-scale change initiatives.
Key Challenges
Strategic Leadership
- Serve as a critical member of the affiliate leadership team, providing strategic direction on operational and process excellence initiatives
- Develop and implement an affiliate-wide operational excellence roadmap aligned with the organization's overall business strategy and goals
- Actively contribute to affiliate strategy discussions by integrating process excellence with organizational objectives
Operational Excellence & Continuous Improvement
- Lead the design, execution, and governance of affiliate-wide process improvement programs to optimize efficiency, performance, and customer satisfaction
- Design and implement frameworks, tools, and metrics to monitor and evaluate operational performance
- Oversee deployment of Lean & Agile or other relevant methodologies to drive continuous improvement
- Partner with functional and regional leaders to analyze, re-engineer, and optimize key workflows and business processes
- Drive the adoption of digital tools and technologies to enhance operational agility and performance
Change Management & Leadership Development
- Be a change ambassador within the affiliate, championing operational excellence and fostering an innovation-driven mindset
- Establish coaching and training programs to build capabilities in process excellence across all levels of the organization
- Drive cross-functional alignment to ensure successful adoption of new processes, systems, and tools
Team Leadership
- Lead, mentor, and develop the Operational and Process Excellence team to deliver high-impact initiatives
- Foster a collaborative and innovative team culture to enhance individual and collective performance
- Allocate resources effectively to support strategic projects, ensuring alignment with business priorities
Performance Management & Reporting
- Develop and maintain key performance indicators (KPIs) to measure success of process improvement initiatives and operational efficiency goals
- Provide regular reports and data-driven insights to the affiliate leadership team to guide decision-making
- Act as the key point of contact with regional/global operational excellence forums and input into global best practices
BBBEE
- Develop sustainable and fit for purpose BBBEE strategy for the organization
- Synchronize and monitor all functions responsible for being compliant with BBBEE
- Provide regular reports and data-driven insights to the affiliate leadership team to guide decision-making
- Implementation of agreed programs
Who You Are As Our Ideal Candidate
- You hold a Bachelor's degree in Business, Finance, Operations Management, or a related field (Master's degree preferred)
- You have 10+ years of relevant experience in process excellence, operations, or a related field, with at least 5 years in a strategic leadership role
- Proven track record of implementing operational excellence frameworks in highly matrixed organizations
- Strong experience with Lean, Agile and other continuous improvement methodologies
- Hands-on experience leading large-scale process transformation initiatives
- Strong experience in BBBEE Management controls and implementation is an asset
- Skills & Competencies -
- Exceptional leadership skills with the ability to influence cross-functional teams and stakeholders at all levels
- Strong problem-solving and analytical skills, with the ability to derive insights from complex data
- Excellent communication, presentation, and interpersonal skills to engage stakeholders and inspire teams
- Deep understanding of digital transformation trends and their implications for operational excellence
- Capable of thriving in a fast-paced, high-change, and collaborative business environment
Who we are
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
Operational and Process Excellence Lead
Posted today
Job Viewed
Job Description
The Position
- We are seeking a highly experienced and results-oriented Operational and Process Excellence Lead to join the affiliate leadership team of our Diagnostics Affiliate in Johannesburg. This strategic role will be pivotal in shaping, implementing, and sustaining a culture of operational excellence within the organization. By leveraging industry best practices, continuous improvement methodologies, and your ability to lead diverse teams, you will drive transformation across business-critical processes to deliver significant business value.
- You will work closely with cross-functional stakeholders within the affiliate, regional teams, and global functions, ensuring alignment with the organization's broader strategic objectives. This role holds direct responsibility for a team of professionals whose aim is to deliver process improvements, enhance operational efficiencies, and support large-scale change initiatives.
Key Challenges
Strategic Leadership
- Serve as a critical member of the affiliate leadership team, providing strategic direction on operational and process excellence initiatives.
- Develop and implement an affiliate-wide operational excellence roadmap aligned with the organization's overall business strategy and goals.
- Actively contribute to affiliate strategy discussions by integrating process excellence with organizational objectives.
Operational Excellence & Continuous Improvement
- Lead the design, execution, and governance of affiliate-wide process improvement programs to optimize efficiency, performance, and customer satisfaction.
- Design and implement frameworks, tools, and metrics to monitor and evaluate operational performance.
- Oversee deployment of Lean & Agile or other relevant methodologies to drive continuous improvement.
- Partner with functional and regional leaders to analyze, re-engineer, and optimize key workflows and business processes.
- Drive the adoption of digital tools and technologies to enhance operational agility and performance.
Change Management & Leadership Development
- Be a change ambassador within the affiliate, championing operational excellence and fostering an innovation-driven mindset.
- Establish coaching and training programs to build capabilities in process excellence across all levels of the organization.
- Drive cross-functional alignment to ensure successful adoption of new processes, systems, and tools.
Team Leadership
- Lead, mentor, and develop the Operational and Process Excellence team to deliver high-impact initiatives.
- Foster a collaborative and innovative team culture to enhance individual and collective performance.
- Allocate resources effectively to support strategic projects, ensuring alignment with business priorities.
Performance Management & Reporting
- Develop and maintain key performance indicators (KPIs) to measure success of process improvement initiatives and operational efficiency goals.
- Provide regular reports and data-driven insights to the affiliate leadership team to guide decision-making.
- Act as the key point of contact with regional/global operational excellence forums and input into global best practices.
BBBEE
- Develop sustainable and fit for purpose BBBEE strategy for the organization
- Synchronize and monitor all functions responsible for being compliant with BBBEE
- Provide regular reports and data-driven insights to the affiliate leadership team to guide decision-making.
- Implementation of agreed programs
Who you are as our ideal candidate
- You hold a Bachelor’s degree in Business, Finance, Operations Management, or a related field (Master’s degree preferred).
- You have 10+ years of relevant experience in process excellence, operations, or a related field, with at least 5 years in a strategic leadership role.
- Proven track record of implementing operational excellence frameworks in highly matrixed organizations.
- Strong experience with Lean, Agile and other continuous improvement methodologies.
- Hands-on experience leading large-scale process transformation initiatives.
- Strong experience in BBBEE Management controls and implementation is an asset
Skills & Competencies -
- Exceptional leadership skills with the ability to influence cross-functional teams and stakeholders at all levels.
- Strong problem-solving and analytical skills, with the ability to derive insights from complex data.
- Excellent communication, presentation, and interpersonal skills to engage stakeholders and inspire teams.
- Deep understanding of digital transformation trends and their implications for operational excellence.
- Capable of thriving in a fast-paced, high-change, and collaborative business environment.
- Administrative / Management jobs
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Project Management
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Project Manager – Conferences
26,000–34,000 ZAR per month basic + bonus schemes
Global Insight Conferences (GIC) — a market-leading conference and exhibition company — is looking for an ambitious, hardworking and talented individual to join our growing team as a Project Manager / Conference Producer.
Who We Are
We don't just run business conferences; we set the standard. We produce high-quality, bespoke business conferences — live and virtual — in the UK and abroad. You'll join a passionate, friendly, driven team that invests in its people and rapidly develops them into market-leading professionals.
Who We're Looking For
You're already a strong, proactive conference producer with proven experience of researching, planning and delivering profitable events. We're committed to developing those who want to grow and become industry experts, so you'll have ample opportunity for career progression and management if you can bring:
- 2+ years' experience producing B2B events (conference experience is a big plus)
- Minimum grade B/6 in Maths & English Language at GCSE (or IB equivalent) plus a strong set of A Levels
- A pro-active, positive attitude with a passion for results and making things happen
- Excellent verbal and written communication skills (email campaigns and phone work are essential)
- Ambition, drive and passion, plus a calm but urgent approach to deadlines
- Commercial curiosity and a self-directing, tenacious work ethic
What You'll Be Doing
As a Conference Producer you'll be responsible for creating high-quality, profitable conferences from scratch — researching, planning, writing and briefing other departments to deliver an outstanding experience for delegates, speakers and sponsors. You'll handle:
- In-depth sales & telephone research
- Programme and commercial copywriting
- Speaker acquisition from top brands
- Project lifecycle and task prioritisation
- Quality and commercial success indicators for each event
- Excel and data planning/management
- LinkedIn strategy and ROI
- External stakeholder management (speakers/sponsors)
- Internal collaboration with cross-functional teams
- Topic generation and innovation
This role suits highly organised, commercially minded, high-energy self-starters with exceptional organisational, research, grammar and creative writing skills.
What's In It For You
We don't just hire you — we invest in you. Benefits include:
- Competitive salaries & bonus schemes regularly reviewed
- Remote work flexibility
- Referral scheme: know someone great? We'll pay you £500 for your recommendation
- Charity & environmental initiatives: nominate causes close to your heart for our quarterly donations
- Equal, inclusive & diverse culture: over 80% of our leadership team is female, and we employ above the national average rates of people from ethnically diverse backgrounds
Ready to Apply?
Re-read the job specification. Do you have the credentials, passion and drive?
You do? THEN APPLY NOW
By applying for this role, you hereby freely give your prospective employer consent to use, process and store your personal data relating to your job application in accordance with prevailing legislation.
Job Types: Full-time, Permanent
Pay: R26 000,00 - R34 000,00 per month
Experience:
- events production: 1 year (Preferred)
Work Location: In person
Project Management
Posted today
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Job Description
The opportunity
We are seeking a motivated and enthusiastic Project Manager Transformers to join our team. In this role you will be responsible for multiple projects for all projects stages. You will be leading the project team, establishing the project execution approach and oversee project hand-over, execution planning, monitoring and control activities for both internal and external resources to accomplish all project goals.
How You'll Make An Impact
- Driving the formal acceptance of the project, contract close-out and its acknowledgement by the customer.
- Acting as the key contact for the customer and an escalation point for project issues.
- Building and maintaining strong relationships with internal and external stakeholders.
- Ensuring the project follows and complies with company health, safety, and environmental policies.
- Defining all project plan documents, including scope and financial plans, schedule and risk management plans.
- Ensuring that the project follows execution best practices and Hitachi Energy policies.
- Monitoring and controlling project progress and efficient resource utilization, project financials, overseeing projects invoicing status, cost, expenses and cash flow.
- Identify, qualify, quantify and manage project risks.
- Ensuring that the project is formally closed out as contractually agreed.
- Coaching and providing feedback for project staff.
- Organizing customer acceptance of transformers and working on removing defects in customer complaints.
- Supervising shipment, transport of the transformer from the plant to the customer and installation at the transformer assembly site.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- Bachelor's or master's degree in electrical/energy engineering.
- The PMP Certificate is an advantage.
- More than 5 – 10 years of experience in Project Management or Project Controlling in a transformer manufacturing industry.
- Experience with project management in the energy sector/Substations.
- Knowledge of MS Office and MS Project.
- Basic knowledge of SAP is beneficial.
- Ability to read technical drawings and documentations.
- Proactive, result-oriented individual with excellent interpersonal and teamwork skill as well as reliability and ability to work under pressure
- You are a real organizational talent, you have an analytical attitude, and you have good communication skills commercial insight and negotiation skills
- No objection to occasional travel abroad.
- Knowledge of various contracts (NEC3, FIDIC, etc)
- Proficiency in both spoken & written English is required.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Project Management
Posted today
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Job Description
Location:
Modderfontein, Gauteng, South Africa
Job ID:
R
Date Posted:
Company Name:
HITACHI ENERGY SOUTH AFRICA (PTY) LTD
Profession (Job Category):
Project/Program Management
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
We are seeking a motivated and enthusiastic Project Manager Transformers to join our team. In this role you will be responsible for multiple projects for all projects stages. You will be leading the project team, establishing the project execution approach and oversee project hand-over, execution planning, monitoring and control activities for both internal and external resources to accomplish all project goals.
How you'll make an impact
- Driving the formal acceptance of the project, contract close-out and its acknowledgement by the customer.
- Acting as the key contact for the customer and an escalation point for project issues.
- Building and maintaining strong relationships with internal and external stakeholders.
- Ensuring the project follows and complies with company health, safety, and environmental policies.
- Defining all project plan documents, including scope and financial plans, schedule and risk management plans.
- Ensuring that the project follows execution best practices and Hitachi Energy policies.
- Monitoring and controlling project progress and efficient resource utilization, project financials, overseeing projects invoicing status, cost, expenses and cash flow.
- Identify, qualify, quantify and manage project risks.
- Ensuring that the project is formally closed out as contractually agreed.
- Coaching and providing feedback for project staff.
- Organizing customer acceptance of transformers and working on removing defects in customer complaints.
- Supervising shipment, transport of the transformer from the plant to the customer and installation at the transformer assembly site.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- Bachelor's or master's degree in electrical/energy engineering.
- The PMP Certificate is an advantage.
- More than 5 – 10 years of experience in Project Management or Project Controlling in a transformer manufacturing industry.
- Experience with project management in the energy sector/Substations.
- Knowledge of MS Office and MS Project.
- Basic knowledge of SAP is beneficial.
- Ability to read technical drawings and documentations.
- Proactive, result-oriented individual with excellent interpersonal and teamwork skill as well as reliability and ability to work under pressure
- You are a real organizational talent, you have an analytical attitude, and you have good communication skills commercial insight and negotiation skills
- No objection to occasional travel abroad.
- Knowledge of various contracts (NEC3, FIDIC, etc)
- Proficiency in both spoken & written English is required.
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