246 Content Moderator jobs in South Africa

Join to apply for the Social Media Host role at DigiOutsource

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Join to apply for the Social Media Host role at DigiOutsource

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Social Media Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through Social Media Platforms, reviewing customer feedback via Feedback platforms such as Trustpilot and App Stores as well as being responsible for ensuring video content uploaded to the website is appropriate and in line with the Betway Brand Tone of voice. This will help us excel at providing world class service to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:

• Providing world-class customer service by responding to customer queries via our social media and feedback platforms
• Moderate videos posted by customers to ensure they adhere to the business quality assurance standards on the Betway Clips Platform
• Processing and resolving incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required
  
  

• Clear and concise verbal and written communication skills
• The ability to handle complex interactions clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Exceptional attention to detail, ensuring high standards of quality in all interactions
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Matric with 2+ years of customer service experience, or a completed Degree/Diploma with no experience required
• Must be available to work 24/7 shifts
• Must have reliable transport
  
  

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Expertise in managing multiple customer contacts simultaneously.
  
  

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation
  
  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Competitive Remuneration
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team buildings
  
  

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Design, Art/Creative, and Information Technology
• Industries IT Services and IT Consulting, Software Development, and Retail

Referrals increase your chances of interviewing at DigiOutsource by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are a dynamic and innovative digital marketing agency focused on delivering strategic and results-driven marketing solutions. Our expertise spans social media management, paid media, SEO, website UX / UI and email marketing. We are passionate about driving engagement, increasing conversions and enhancing brand presence through tailored and impactful digital strategies.

Who Are We Looking For?

A highly motivated and creative Social Media Manager to join our team. As a Social Media Manager at our agency, you will be responsible for developing and executing a comprehensive social media strategy to increase brand awareness engagement and drive growth for our clients.

What Will You Do?

• Social Media Strategy : Develop and implement an effective social media strategy that aligns with our client's brand goals and objectives, including creating a content calendar for client approval.
• Content Creation and Publishing : Create, curate, and publish engaging and visually appealing content, including text, images, videos and graphics, tailored to each platform.
• Platform Management : Manage and maintain all social media accounts, including but not limited to Facebook, Twitter, Instagram, LinkedIn and TikTok.
• Content Consistency Management : Manage and ensure all content published across all digital channels is consistent.
• Community Engagement : Monitor social media channels, respond to comments and messages and engage with our audience to foster a sense of community.
• Campaign Management : Plan and execute social media campaigns, contests and promotions to increase brand visibility and drive traffic to our website.
• Ad Campaign Management : Run monthly advertising on various social media platforms.
• Analytics and Reporting : Analyse key social media metrics, track performance and provide monthly reports to measure the success of campaigns and strategies.
• Stay Updated : Stay updated with the latest social media trends, tools and best practices to continuously improve online presence.
• Collaboration : Collaborate with the internal team and client to ensure a cohesive brand message across all channels.

What Will You Need?

• Proven experience as a Social Media Manager or in a similar role
• Qualification in marketing, communications or related field

Introduction

Location : Fourways Johannesburg

Company : Human Group

We offer a dynamic work environment, a competitive salary, and the opportunity to be part of a fun and passionate team. If you think you have what it takes to take our visual storytelling to the next level, apply now and let's make magic together!

Send CV and portfolio to:

We are looking for a talented and experienced Social Media Manager to join our marketing team. The ideal candidate will have a deep understanding of social media platforms, a knack for creating engaging content, and the ability to analyze data to drive strategy. This role is critical in enhancing our clients' brand presence and engaging with their audience.

Duties & Responsibilities

Key Responsibilities :

• Develop, implement, and manage social media strategies for our clients.
• Create, curate, and manage published content (images, videos, written) across social media platforms.
• Monitor and analyze performance metrics to optimize strategies and report on the effectiveness of campaigns.
• Engage with our clients' audiences through comments, messages, and posts.
• Collaborate with other departments (creative, analytics, client services, etc.) to manage reputation, identify key players, and coordinate actions.
• Stay up-to-date with the latest social media best practices, technologies, and trends.
• Manage and oversee social media content calendars and schedules.
• Develop and execute paid social media advertising campaigns.
• Identify and establish relationships with key influencers and brand advocates.

Desired Experience & Qualifications

The ideal candidate will have :

• Proven work experience as a Social Media Manager or similar role.
• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and other social media platforms.
• Experience with social media analytics and reporting tools.
• Strong copywriting and content creation skills.
• Creative mindset with a strong visual eye.
• Ability to multitask and handle multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Experience with paid social media advertising is a plus.

Package & Remuneration

Market Related

Interested?

Required Experience :

Manager

Key Skills

Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management

Employment Type : Full-Time

Experience : (Specify years)

Vacancy : 1

• Strategy & Planning
• Develop and implement comprehensive, multi-brand social media strategies aligned with broader marketing goals
• Create and maintain long-term content calendars per brand, tailored to each country’s cultural and consumer landscape
• Lead quarterly and monthly content planning with internal teams and external partners
• Stay up to date with trends, platform updates, and competitor activity to inform planning
• Content Management
• Oversee end-to-end content production (briefing, approvals, scheduling, publishing)
• Ensure content is aligned to brand tone, design standards, and local market sensitivities
• Collaborate closely with the creative, design, and copy teams to ensure consistent visual and messaging quality
• Influencer Marketing
• Identify, onboard, and manage influencer partnerships across regions
• Develop influencer briefs and contracts, track deliverables, and monitor ROI
• Build and nurture relationships with micro and macro influencers relevant to each brand and market
• Performance Monitoring & Reporting
• Monitor platform insights and campaign performance across all regions and brands
• Generate weekly and monthly performance reports with actionable insights
• Continuously test, learn, and optimise content formats and strategies for engagement and reach
  
  

• 5+ years’ experience in social media management, ideally across multiple brands and markets
• Proven track record of team management
• Proven track record of delivering high-performance content and influencer campaigns
• Excellent understanding of key platforms (Meta, TikTok, Instagram, YouTube, X, LinkedIn) and their regional nuances
• Exceptional attention to detail – nothing slips through the cracks
  
  

Momentum Centurion, Gauteng, South Africa

Join to apply for the Social Media Manager role at Momentum

Momentum Centurion, Gauteng, South Africa

Join to apply for the Social Media Manager role at Momentum

Get AI-powered advice on this job and more exclusive features.

Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.

Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit's inherent energy and commercial drive through our collaborative federated approach. Visit us at .

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

This role is responsible for leading the creation, planning, and execution of social media content that elevates brand presence, engages communities, and builds storytelling across platforms. The ideal candidate is a digital native who actively seeks out relevant content opportunities and directs compelling social-first campaigns aligned to marketing goals.

Requirements

• Bachelor’s degree in Communication, Marketing, Journalism or related qualification - Essential
• 3- 5 years Social Media management experience including developing, planning and managing content in a corporate, or agency setting - Essential
• Experience of using various social analytical software
• Experience doing audience research and competitor analysis.
• Experience reporting on social performance against KPI’s
  
  

• Keep abreast of trends, legislation and best practices within the public relations field as it relates to social media.
• Contribute to the development of social media strategy and polices aligned to the business and marketing strategies.
• Define, track and analyse social media Key Performance Indicator and Return on Investment.
• Measure the success of social media campaigns based on defined metrics.
• Stay up to date with the latest social media best practices and technologies.
• Effectively use social media marketing tools as part of campaigns and initiatives.
• Communicate with industry professionals and influencers via social media to create and strengthen a network.
• Develop, implement and manage our social media strategy after conducting competitive research, platform determination, messaging and audience identification.
• Plan, create, publish and share new content (including original text, images, video and code) daily that builds meaningful customer connections, increases brand awareness and encourages community members to engage with the brand
• Collaborate with sales and marketing teams to develop social media campaigns
• Stay up to date with the latest social media best practices and technologies
• Set up and optimise company pages within each platform to increase the visibility of company’s social content
• Monitor Search Engine Optimisatin and customer engagement and suggest content optimisation
• Moderate user-generated content in line with the moderation policy
• Collaborate with sales, web design, web development, digital marketing, customer relations and product development teams
• Capture and analyse the appropriate social data/metrics, insights and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
• Work with copywriters and designers to ensure content is informative and appealing
  
  

• Provide expert recommendations and guidance on social content strategy to internal stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements made with internal and external stakeholders and clients
• Make recommendations to improve client service within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Surface insights and content opportunities from social engagement to inform broader business strategies.
  
  

• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
  
  

• Interpersonal skills
• Problem solving
• Language and writing skills
• Editing skills
• Communication skills
• Planning and organising
• Stakeholder management
• Networking and relationship building
  
  

• Providing Insights
• Developing Strategies
• Managing Tasks
• Generating Ideas
• Embracing Change
• Producing Output
• Exploring Possibilities
• Inviting Feedback
  
  

• Knowledge of social media management and strategy
• Excellent knowledge of social media platforms
• Knowledge of social media best practices
• Knowledge of various analytical software

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales

Referrals increase your chances of interviewing at Momentum by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About Us:
Kwik Kat Distributors is a leading provider of high-quality homeware and kitchenware items, dedicated to delivering an exceptional online shopping experience. We pride ourselves on our wide range of products, competitive prices, and commitment to customer satisfaction. We are currently seeking a vibrant and creative E-commerce and Social Media Marketing Specialist to join our dynamic team.

Position Overview:
The E-commerce and Social Media Marketing Specialist will be responsible for managing our online store operations, creating engaging social media content, and providing excellent customer support. This role requires a proactive individual with a passion for digital marketing, strong communication skills, and the ability to design eye-catching advertisements.

Key Responsibilities:
Social Media Marketing:

Develop and execute social media strategies to enhance brand awareness and drive traffic to our online store.
Create, curate, and manage published content (images, video, written) across all social media platforms.
Monitor social media channels for customer feedback and engage with the audience to build a loyal community.
Analyze social media metrics and adjust strategies to optimize performance.
Ad Design:

Design visually appealing ads for social media, email campaigns, and other digital platforms.
Collaborate with the marketing team to ensure brand consistency across all marketing materials.
Stay updated on the latest design trends and tools to produce innovative content.
Customer Support:

Provide timely and effective customer support through various communication channels (email, chat, phone).
Resolve customer inquiries, issues, and complaints professionally and efficiently.
Process online orders, returns, and exchanges, ensuring a seamless customer experience.
E-commerce Management:

Manage product listings, including adding new products, updating existing listings, and ensuring accurate product information.
Monitor inventory levels and coordinate with the warehouse team to ensure timely restocking of popular items.
Assist in the development and implementation of marketing strategies to drive online sales.
Analyze sales data and generate reports to identify trends and opportunities for improvement.
Qualifications:
Proven experience in social media marketing, digital marketing, or a similar role.
Proficiency with e-commerce platforms such as Shopify, WooCommerce, or Magento.
Strong graphic design skills with proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator) or Canva.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and as part of a team.
Customer-centric approach with excellent problem-solving skills.
Basic understanding of SEO and digital marketing principles is a plus.
High school diploma or equivalent; additional qualifications in marketing, business, or a related field are advantageous.

We are a dynamic and innovative digital marketing agency focused on delivering strategic and results-driven marketing solutions. Our expertise spans social media management, paid media, SEO, website UX / UI and email marketing. We are passionate about driving engagement, increasing conversions and enhancing brand presence through tailored and impactful digital strategies.

Who Are We Looking For?

A highly motivated and creative Social Media Manager to join our team. As a Social Media Manager at our agency, you will be responsible for developing and executing a comprehensive social media strategy to increase brand awareness engagement and drive growth for our clients.

What Will You Do?

• Social Media Strategy : Develop and implement an effective social media strategy that aligns with our client's brand goals and objectives, including creating a content calendar for client approval.
• Content Creation and Publishing : Create, curate, and publish engaging and visually appealing content, including text, images, videos and graphics, tailored to each platform.
• Platform Management : Manage and maintain all social media accounts, including but not limited to Facebook, Twitter, Instagram, LinkedIn and TikTok.
• Content Consistency Management : Manage and ensure all content published across all digital channels is consistent.
• Community Engagement : Monitor social media channels, respond to comments and messages and engage with our audience to foster a sense of community.
• Campaign Management : Plan and execute social media campaigns, contests and promotions to increase brand visibility and drive traffic to our website.
• Ad Campaign Management : Run monthly advertising on various social media platforms.
• Analytics and Reporting : Analyse key social media metrics, track performance and provide monthly reports to measure the success of campaigns and strategies.
• Stay Updated : Stay updated with the latest social media trends, tools and best practices to continuously improve online presence.
• Collaboration : Collaborate with the internal team and client to ensure a cohesive brand message across all channels.

What Will You Need?

• Proven experience as a Social Media Manager or in a similar role
• Qualification in marketing, communications or related field

Job title : Social Media Lead

Job Location : Gauteng, Johannesburg Deadline : September 11, 2025 Quick Recommended Links

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Overview

Responsibilities

Day-to-day, your role includes :

Strategy & Planning

Team Leadership

Content & Campaign Management

Analytics & Reporting

Client & Stakeholder Engagement

Qualifications

Personality Attributes :

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EndFragment

Company Description
At #HelloYes Marketing, we are a globally recognised brand, a powerhouse of creativity, and a trailblazing agency at the intersection of digital and technology. We are on the lookout for exceptionally talented individuals who crave the opportunity to fuel their curiosity and thrive in an environment that champions innovation.

Role Summary
The Social Media Coordinator is responsible for planning, creating, and managing engaging content that builds brand awareness, drives traffic, and fosters a positive online community.

1. Content creation for the different platforms.
2. Copywriting is required for monthly content plans.
3. Understanding the different platforms such as Meta, LinkedIn, and X.
4. Keep up to date with what the new tools are on the platforms.
5. Research competitors and industry trends and implement it into the content.
6. Responsible for proofreading and proof checking all content before being distributed.
7. To come up with strategies, plan, manage and implement all social media activities and calendars.
8. To post the content on the different social media platforms.
9. Analytical skills to interpret results.
10. Attention to detail.
11. Budget management.

1. Proactively manage social media communities.
2. Respond appropriately to user comments and queries with the client’s approval and assistance.
3. Build FAQ sheets.
4. Manage escalation processes with the client.

1. Offer support to the clients, communicate with clients, and ensure client satisfaction.

1. Meet with clients monthly and present reports, calendars, and ideas on how to improve the performance of the platforms.
2. Ensure the accounts KPI’s are met.
3. Execute work in a timely manner; meet all deadlines whilst producing quality and accurate work.
4. Advice on the development of social media applications and running of promotions.
5. Stay abreast of current industry trends and technology, creating and updating quarterly reviews.
6. Research ideas and study successful competitor’s campaigns and report on these findings.

1. BA degree/qualification in social media.
2. Minimum three years’ experience in social media.
3. Previous Agency Experience is a must.
4. Copywriting skills.
5. Excellent written and grammatical skills.

1. Knowledge of Social Management tools.
2. Business Manager.

Get in touch!
If you are passionate and looking to take the next step in your career, we would love to hear from you. Apply today and join the HelloYes Development team! Send the below to

1. Please send your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role.
2. Include a 30-second Loom video introducing yourself and highlighting your passion for the applied position. This video will help us get to know you better and understand your enthusiasm for the role.