249 Content Assistant jobs in South Africa

Website Content Assistant

Randburg, Gauteng Tax Consulting South Africa

Posted 14 days ago

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Job Description

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We’re looking for a detail-oriented and reliable junior Website Content Assistant to support the day-to-day maintenance of our websites. You’ll play a hands-on role in uploading and updating content, ensuring everything on our sites is accurate, up-to-date, and visually consistent. This is an excellent opportunity for someone starting their career in digital content, marketing, or web administration.

Key Responsibilities:

  • Upload and update content (text, images, PDFs) across various pages using our content management system (CMS)
  • Maintain consistency in formatting, layout, and branding across all web content
  • Perform regular quality checks to ensure links work, images load correctly, and content displays properly
  • Resize and optimise images for web use where required
  • Assist with basic data entry for product listings, blogs, service pages, and resource libraries
  • Follow internal checklists or SOPs for publishing workflows
  • Coordinate with team members to ensure content is uploaded on time
  • Flag and troubleshoot minor technical issues or content discrepancies

What We’re Looking For:

  • Some experience with WordPress (coursework or internship experience is fine)
  • Strong attention to detail and a methodical approach to tasks
  • Proficiency in Microsoft Suite
  • Basic understanding of how websites are structured and how content is formatted online
  • Comfortable working independently and following structured processes
  • Eagerness to learn and grow within a digital or marketing team environment

Bonus Points:

  • Familiarity with basic HTML or web formatting
  • Experience with Canva, Photoshop, or similar design tools
  • Exposure to SEO basics or Google Analytics
  • Interest in digital marketing and web design
  • Understanding of SEO
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Part-time
Job function
  • Job function Management and Manufacturing

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Alberton, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 1 day ago

Proofreader/Copy Editor (Remote, Contract)

Tembisa, Gauteng, South Africa 3 weeks ago

Proofreader/Copy Editor (Remote, Contract) Proofreader/Copy Editor (Remote, Contract)

Pretoria, Gauteng, South Africa 3 weeks ago

Proofreader/Copy Editor (Remote, Contract)

Soweto, Gauteng, South Africa 3 weeks ago

Centurion, Gauteng, South Africa 1 day ago

Proofreader/Copy Editor (Remote, Contract)

Benoni, Gauteng, South Africa 3 weeks ago

Johannesburg, Gauteng, South Africa 7 hours ago

City of Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 6 hours ago

Contact Centre Agents -Avbob Financial Services (Centurion)

Centurion, Gauteng, South Africa 2 weeks ago

Full Time Sales Consultant - iStore Sandton Drive

Sandton, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 1 day ago

Johannesburg, Gauteng, South Africa 6 hours ago

Meredale, Gauteng, South Africa 10 hours ago

Centurion, Gauteng, South Africa 6 days ago

Service Advisor Trainee (Hyundai Midrand)

Midrand, Gauteng, South Africa 4 weeks ago

Functional Specialist Administrator: Comms and Sustainability

Centurion, Gauteng, South Africa 4 hours ago

Centurion, Gauteng, South Africa 7 hours ago

City of Johannesburg, Gauteng, South Africa 3 weeks ago

Sandton, Gauteng, South Africa 6 days ago

Johannesburg Metropolitan Area 1 week ago

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Website content assistant

Randburg, Gauteng Tax Consulting South Africa

Posted today

Job Viewed

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Job Description

permanent
Get AI-powered advice on this job and more exclusive features. We’re looking for a detail-oriented and reliable junior Website Content Assistant to support the day-to-day maintenance of our websites. You’ll play a hands-on role in uploading and updating content, ensuring everything on our sites is accurate, up-to-date, and visually consistent. This is an excellent opportunity for someone starting their career in digital content, marketing, or web administration. Key Responsibilities: Upload and update content (text, images, PDFs) across various pages using our content management system (CMS) Maintain consistency in formatting, layout, and branding across all web content Perform regular quality checks to ensure links work, images load correctly, and content displays properly Resize and optimise images for web use where required Assist with basic data entry for product listings, blogs, service pages, and resource libraries Follow internal checklists or SOPs for publishing workflows Coordinate with team members to ensure content is uploaded on time Flag and troubleshoot minor technical issues or content discrepancies What We’re Looking For: Some experience with Word Press (coursework or internship experience is fine) Strong attention to detail and a methodical approach to tasks Proficiency in Microsoft Suite Basic understanding of how websites are structured and how content is formatted online Comfortable working independently and following structured processes Eagerness to learn and grow within a digital or marketing team environment Bonus Points: Familiarity with basic HTML or web formatting Experience with Canva, Photoshop, or similar design tools Exposure to SEO basics or Google Analytics Interest in digital marketing and web design Understanding of SEO Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Management and Manufacturing Referrals increase your chances of interviewing at Tax Consulting South Africa by 2x Sign in to set job alerts for “Content Assistant” roles. Alberton, Gauteng, South Africa 1 week ago Johannesburg, Gauteng, South Africa 1 day ago Proofreader/Copy Editor (Remote, Contract) Tembisa, Gauteng, South Africa 3 weeks ago Proofreader/Copy Editor (Remote, Contract) Proofreader/Copy Editor (Remote, Contract) Pretoria, Gauteng, South Africa 3 weeks ago Proofreader/Copy Editor (Remote, Contract) Soweto, Gauteng, South Africa 3 weeks ago Centurion, Gauteng, South Africa 1 day ago Proofreader/Copy Editor (Remote, Contract) Benoni, Gauteng, South Africa 3 weeks ago Johannesburg, Gauteng, South Africa 7 hours ago City of Johannesburg, Gauteng, South Africa 1 week ago Johannesburg, Gauteng, South Africa 6 hours ago Contact Centre Agents -Avbob Financial Services (Centurion) Centurion, Gauteng, South Africa 2 weeks ago Full Time Sales Consultant - i Store Sandton Drive Sandton, Gauteng, South Africa 2 weeks ago Johannesburg, Gauteng, South Africa 1 day ago Johannesburg, Gauteng, South Africa 6 hours ago Meredale, Gauteng, South Africa 10 hours ago Centurion, Gauteng, South Africa 6 days ago Service Advisor Trainee (Hyundai Midrand) Midrand, Gauteng, South Africa 4 weeks ago Functional Specialist Administrator: Comms and Sustainability Centurion, Gauteng, South Africa 4 hours ago Centurion, Gauteng, South Africa 7 hours ago City of Johannesburg, Gauteng, South Africa 3 weeks ago Sandton, Gauteng, South Africa 6 days ago Johannesburg Metropolitan Area 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Assistant Social Media and Content Manager

Johannesburg, Gauteng Minor International

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Job Description

This is an independent role where the candidate needs to demonstrate great abilities to drive the social media and digital marketing requirements of the business. The individual will proactively come up with ideas and suggestions on how social media can contribute to driving more revenue to our hotels. The candidate will serve the needs of the business, our guests, and colleagues by leading a well-documented digital role within the Sales & Marketing Department for the Minor Hotels Africa Regional Office. They will aim to achieve the results set by the Regional Marketing & Communications Manager and the Regional DOSM, contributing to marketing and sales achievements.

Social Media Content Strategy
  • Oversee and review the execution of content calendars, community management, and publishing.
  • Support properties in planning seasonal and campaign-based content aligned with global marketing initiatives.
  • Coordinate regional social campaigns and influencer collaborations where necessary.
  • Assist hotels in sourcing and arranging social media content photoshoots, ensuring content relevance.
  • Suggest and implement new features to develop brand awareness, such as promotions and competitions.
  • Stay ahead of social and content trends (e.g., Reels, audio aesthetics) and test new formats or ideas that align with the brand's tone.
Strategic Social and Paid Content Planning

Align ongoing strategy with both global initiatives and regional consumer behavior.

TripAdvisor and OTAs

Monitor and update content across these platforms.

Qualifications
  • Degree in Digital Marketing / Social Media is required.
  • Minimum of 3-5 years experience in social media marketing, preferably in hospitality or multi-property environments. Previous experience in the hospitality/tourism sector is advantageous.
  • Mature and excellent communication and analytical skills required.
  • Computer literacy is essential.
  • Highly organized with the ability to multi-task.
  • Attention to detail even in a high-paced working environment.
  • Experience using Meta Business Manager.
  • Proven experience leading or guiding teams with strong communication and mentorship skills.
  • Strategic mindset with understanding of analytics and campaign performance.
  • Proficiency with social platforms and tools (e.g., Meta Business Suite, Google Analytics).
  • High attention to detail, organization, and time management.
  • Familiarity with content trends and performance-driven digital storytelling.
Additional Information
  • Able to legally work in South Africa.
  • Committed to meeting and exceeding performance standards.
  • Dedicated to developing professional skills and abilities.
  • Adheres to established policies and procedures.
  • Focuses on providing a top-quality guest experience.
Remote Work & Employment Type

Full-time

Key Skills

Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management

Experience

3-5 years

Vacancy

1

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Digital Content Administrative Assistant

Western Cape, Western Cape The Global Talent Co.

Posted 14 days ago

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Job Description

workfromhome
Digital Content Administrative Assistant

Full Time (40 hrs per week), Remote, South Africa

At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

About The Company:

Join a growing company that specialises in digital content management and operations . Led by an experienced entrepreneur with a strong track record, this business focuses on optimising workflows and maintaining content integrity across digital platforms . Based in Germany , they offer a structured and supportive work environment where attention to detail and reliability are key to success .

About The Role:

They are seeking a Digital Content Administration Assistant with 1-2 years of experience in a data-oriented or compliance-related field . This role involves reviewing content, updating records, managing data entry, and ensuring compliance with internal guidelines . The ideal candidate is detail-oriented, structured, and comfortable working with repetitive but essential tasks . This is a great opportunity for someone who enjoys data accuracy, compliance workflows, and digital operations .

Responsibilities:

  • Review and update content records based on internal compliance guidelines.

  • Follow structured workflows to process content approvals, adjustments, or disputes .

  • Enter and manage data in spreadsheets and internal systems with accuracy.

  • Conduct basic research to verify content details and ensure compliance.

  • Respond to standardised content-related enquiries using provided templates.

  • Upload and process information across various digital platforms .

  • Ensure consistency and accuracy in data entry and documentation .

  • Work independently while following clear procedures and task lists .

  • Support general content operations, compliance monitoring, and administrative tasks .

  • Identify data inconsistencies or content discrepancies and flag them for review.

Requirements:

  • 1-2 years of experience in a data-oriented, compliance, or content operations role is preferable but not essential.

  • Strong attention to detail and ability to follow structured workflows.

  • Experience using Excel, Google Sheets, or similar data management tools .

  • Comfortable performing structured, repetitive tasks with high accuracy.

  • Strong written and reading comprehension skills in English.

  • Ability to work independently while following predefined processes.

  • Prior experience in data entry, compliance, or digital content management is a plus.

  • Good organisational skills to manage daily tasks efficiently.

  • Familiarity with digital platforms and content operations is a plus.

This is a full-time role that offers stability and structured work in a digital environment. If you have strong analytical skills, experience in data-driven tasks, and enjoy working within compliance workflows , we’d love to hear from you!

At The Global Talent Co. , our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they are born in.

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Social Media Officer

Findojobs South Africa

Posted today

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Job Description

This is a permanent position based in Newlands, Cape Town.

WWF is the world’s largest and most respected independent conservation organisation, with over 6 million supporters and a global network active in over 100 countries. WWF's mission is to stop the degradation of the Earth's natural environment and to build a future in which humans live in harmony with nature, by conserving the world's biological diversity, ensuring that the use of renewable natural resources is sustainable, and promoting the reduction of pollution and wasteful consumption.

WWF South Africa is a national office that is part of the WWF network. We are a local NGO that has worked for 50 years with the aim of inspiring all South Africans to live in harmony with nature, for the benefit of our country and the wellbeing of all our people. WWF's work is for nature, for you.

Our work is challenging and exciting, and we love what we do. To join our team, you need to be brilliant at what you do, passionate, results-oriented, and have a positive attitude.

Background

The Social Media Officer for TikTok, YouTube, and short-format video will help grow WWF South Africa’s presence on TikTok and other emerging video platforms. This role focuses on creating short-form, youth-focused content that is socially relevant, platform-native, and aligned with WWF’s brand and environmental goals. Responsibilities include content ideation, scripting, filming, editing, and potentially being on-screen for the organization. Experience in science or environmental communication is a strong advantage.

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Social Media Host

Cape Town, Western Cape DigiOutsource

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Join to apply for the Social Media Host role at DigiOutsource

1 day ago Be among the first 25 applicants

Join to apply for the Social Media Host role at DigiOutsource

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Social Media Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through Social Media Platforms, reviewing customer feedback via Feedback platforms such as Trustpilot and App Stores as well as being responsible for ensuring video content uploaded to the website is appropriate and in line with the Betway Brand Tone of voice. This will help us excel at providing world class service to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:

  • Providing world-class customer service by responding to customer queries via our social media and feedback platforms
  • Moderate videos posted by customers to ensure they adhere to the business quality assurance standards on the Betway Clips Platform
  • Processing and resolving incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Completion of tasks assigned during shift
  • Customer relationship building and management as well as cross selling products and services
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Excellent time management and adherence to schedule
  • Performing extra tasks given by managers / shift supervisors as required

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You’ll Bring To The Table

The necessary skills that we require for this role include:

  • Clear and concise verbal and written communication skills
  • The ability to handle complex interactions clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Exceptional attention to detail, ensuring high standards of quality in all interactions
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  • Matric with 2+ years of customer service experience, or a completed Degree/Diploma with no experience required
  • Must be available to work 24/7 shifts
  • Must have reliable transport

Desirable Skills You’ve Got Up Your Sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Expertise in managing multiple customer contacts simultaneously.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What You’ll Get Back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  • Competitive Remuneration
  • Free Daily Meals
  • Free Massages On-site
  • Free On-Site Gym
  • Group Life Cover
  • Funeral Fund Benefit
  • Financial Services Assistance
  • Curro School Fees Benefit
  • Income Continuation Benefit
  • Leadership Training
  • Referral Bonus
  • Medical Aid Subsidy
  • Free Sleep Coaching
  • On-site Barista
  • Retirement Annuity Subsidy
  • Team buildings

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

  • Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
  • Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Design, Art/Creative, and Information Technology
  • Industries IT Services and IT Consulting, Software Development, and Retail

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Social Media Manager

Johannesburg, Gauteng Ad Talent Africa

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Job Description

We are a dynamic and innovative digital marketing agency focused on delivering strategic and results-driven marketing solutions. Our expertise spans social media management, paid media, SEO, website UX / UI and email marketing. We are passionate about driving engagement, increasing conversions and enhancing brand presence through tailored and impactful digital strategies.

Who Are We Looking For?

A highly motivated and creative Social Media Manager to join our team. As a Social Media Manager at our agency, you will be responsible for developing and executing a comprehensive social media strategy to increase brand awareness engagement and drive growth for our clients.

What Will You Do?

  • Social Media Strategy : Develop and implement an effective social media strategy that aligns with our client's brand goals and objectives, including creating a content calendar for client approval.
  • Content Creation and Publishing : Create, curate, and publish engaging and visually appealing content, including text, images, videos and graphics, tailored to each platform.
  • Platform Management : Manage and maintain all social media accounts, including but not limited to Facebook, Twitter, Instagram, LinkedIn and TikTok.
  • Content Consistency Management : Manage and ensure all content published across all digital channels is consistent.
  • Community Engagement : Monitor social media channels, respond to comments and messages and engage with our audience to foster a sense of community.
  • Campaign Management : Plan and execute social media campaigns, contests and promotions to increase brand visibility and drive traffic to our website.
  • Ad Campaign Management : Run monthly advertising on various social media platforms.
  • Analytics and Reporting : Analyse key social media metrics, track performance and provide monthly reports to measure the success of campaigns and strategies.
  • Stay Updated : Stay updated with the latest social media trends, tools and best practices to continuously improve online presence.
  • Collaboration : Collaborate with the internal team and client to ensure a cohesive brand message across all channels.

What Will You Need?

  • Proven experience as a Social Media Manager or in a similar role
  • Qualification in marketing, communications or related field
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Social Media Manager

Johannesburg, Gauteng Human

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Job Description

Introduction

Location : Fourways Johannesburg

Company : Human Group

We offer a dynamic work environment, a competitive salary, and the opportunity to be part of a fun and passionate team. If you think you have what it takes to take our visual storytelling to the next level, apply now and let's make magic together!

Send CV and portfolio to:

We are looking for a talented and experienced Social Media Manager to join our marketing team. The ideal candidate will have a deep understanding of social media platforms, a knack for creating engaging content, and the ability to analyze data to drive strategy. This role is critical in enhancing our clients' brand presence and engaging with their audience.

Duties & Responsibilities

Key Responsibilities :

  • Develop, implement, and manage social media strategies for our clients.
  • Create, curate, and manage published content (images, videos, written) across social media platforms.
  • Monitor and analyze performance metrics to optimize strategies and report on the effectiveness of campaigns.
  • Engage with our clients' audiences through comments, messages, and posts.
  • Collaborate with other departments (creative, analytics, client services, etc.) to manage reputation, identify key players, and coordinate actions.
  • Stay up-to-date with the latest social media best practices, technologies, and trends.
  • Manage and oversee social media content calendars and schedules.
  • Develop and execute paid social media advertising campaigns.
  • Identify and establish relationships with key influencers and brand advocates.

Desired Experience & Qualifications

The ideal candidate will have :

  • Proven work experience as a Social Media Manager or similar role.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and other social media platforms.
  • Experience with social media analytics and reporting tools.
  • Strong copywriting and content creation skills.
  • Creative mindset with a strong visual eye.
  • Ability to multitask and handle multiple projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Experience with paid social media advertising is a plus.

Package & Remuneration

Market Related

Interested?

Required Experience :

Manager

Key Skills

Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management

Employment Type : Full-Time

Experience : (Specify years)

Vacancy : 1

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Social Media Manager

Durban, KwaZulu Natal Pedros

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Job Description

Job Description

We are looking for a highly experienced and detail-oriented Social Media Manager to lead the content strategy, execution, and performance of three dynamic brands across multiple international markets. This role requires a sharp eye for detail, creative agility, and exceptional organisational skills to manage content calendars, collaborate with influencers, and maintain brand consistency across platforms and regions.

Duties And Responsibilities

  • Strategy & Planning
  • Develop and implement comprehensive, multi-brand social media strategies aligned with broader marketing goals
  • Create and maintain long-term content calendars per brand, tailored to each country’s cultural and consumer landscape
  • Lead quarterly and monthly content planning with internal teams and external partners
  • Stay up to date with trends, platform updates, and competitor activity to inform planning
  • Content Management
  • Oversee end-to-end content production (briefing, approvals, scheduling, publishing)
  • Ensure content is aligned to brand tone, design standards, and local market sensitivities
  • Collaborate closely with the creative, design, and copy teams to ensure consistent visual and messaging quality
  • Influencer Marketing
  • Identify, onboard, and manage influencer partnerships across regions
  • Develop influencer briefs and contracts, track deliverables, and monitor ROI
  • Build and nurture relationships with micro and macro influencers relevant to each brand and market
  • Performance Monitoring & Reporting
  • Monitor platform insights and campaign performance across all regions and brands
  • Generate weekly and monthly performance reports with actionable insights
  • Continuously test, learn, and optimise content formats and strategies for engagement and reach

Requirements

  • 5+ years’ experience in social media management, ideally across multiple brands and markets
  • Proven track record of team management
  • Proven track record of delivering high-performance content and influencer campaigns
  • Excellent understanding of key platforms (Meta, TikTok, Instagram, YouTube, X, LinkedIn) and their regional nuances
  • Exceptional attention to detail – nothing slips through the cracks

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Social Media Manager

Centurion, Gauteng Momentum

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Momentum Centurion, Gauteng, South Africa

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Join to apply for the Social Media Manager role at Momentum

Momentum Centurion, Gauteng, South Africa

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Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.

Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit's inherent energy and commercial drive through our collaborative federated approach. Visit us at .

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

This role is responsible for leading the creation, planning, and execution of social media content that elevates brand presence, engages communities, and builds storytelling across platforms. The ideal candidate is a digital native who actively seeks out relevant content opportunities and directs compelling social-first campaigns aligned to marketing goals.

Requirements

  • Bachelor’s degree in Communication, Marketing, Journalism or related qualification - Essential
  • 3- 5 years Social Media management experience including developing, planning and managing content in a corporate, or agency setting - Essential
  • Experience of using various social analytical software
  • Experience doing audience research and competitor analysis.
  • Experience reporting on social performance against KPI’s

Duties & Responsibilities

Internal Processes

  • Keep abreast of trends, legislation and best practices within the public relations field as it relates to social media.
  • Contribute to the development of social media strategy and polices aligned to the business and marketing strategies.
  • Define, track and analyse social media Key Performance Indicator and Return on Investment.
  • Measure the success of social media campaigns based on defined metrics.
  • Stay up to date with the latest social media best practices and technologies.
  • Effectively use social media marketing tools as part of campaigns and initiatives.
  • Communicate with industry professionals and influencers via social media to create and strengthen a network.
  • Develop, implement and manage our social media strategy after conducting competitive research, platform determination, messaging and audience identification.
  • Plan, create, publish and share new content (including original text, images, video and code) daily that builds meaningful customer connections, increases brand awareness and encourages community members to engage with the brand
  • Collaborate with sales and marketing teams to develop social media campaigns
  • Stay up to date with the latest social media best practices and technologies
  • Set up and optimise company pages within each platform to increase the visibility of company’s social content
  • Monitor Search Engine Optimisatin and customer engagement and suggest content optimisation
  • Moderate user-generated content in line with the moderation policy
  • Collaborate with sales, web design, web development, digital marketing, customer relations and product development teams
  • Capture and analyse the appropriate social data/metrics, insights and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
  • Work with copywriters and designers to ensure content is informative and appealing

Client

  • Provide expert recommendations and guidance on social content strategy to internal stakeholders.
  • Build and maintain relationships with clients and internal and external stakeholders
  • Deliver on service level agreements made with internal and external stakeholders and clients
  • Make recommendations to improve client service within area of responsibility
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
  • Surface insights and content opportunities from social engagement to inform broader business strategies.

People

  • Develop and maintain productive and collaborative working relationships with peers and stakeholders
  • Positively influence and participate in change initiatives
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas
  • Take ownership for driving career development

Competencies

  • Interpersonal skills
  • Problem solving
  • Language and writing skills
  • Editing skills
  • Communication skills
  • Planning and organising
  • Stakeholder management
  • Networking and relationship building

Behavioural competencies:

  • Providing Insights
  • Developing Strategies
  • Managing Tasks
  • Generating Ideas
  • Embracing Change
  • Producing Output
  • Exploring Possibilities
  • Inviting Feedback

Knowledge:

  • Knowledge of social media management and strategy
  • Excellent knowledge of social media platforms
  • Knowledge of social media best practices
  • Knowledge of various analytical software

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Sales

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