20 Consumer Insights jobs in South Africa

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Marketing and Consumer Insights Coordinator – Fixed Term Contract

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Purpose

To support the Marketing and Consumer Insights teams in Sub-Saharan Africa by gathering data, analyzing market and consumer information, and creating impactful presentations. We seek a motivated and fast-learning individual to join our fragrance development team.

Core Responsibilities

Marketing Coordination

• Monitor new launch activities and collaborate with marketing teams.
• Synthesize and share market information to support various teams.

Consumer Insights and Market Research

• Conduct market research and internal studies to enhance consumer understanding.
• Manage project logistics, including sample coordination and consumer test sessions.
• Analyze consumer data and prepare clear reports and presentations.
• Share insights with senior managers to inform fragrance development.

Presentation Storytelling

• Create visually compelling client presentations that convey research data.
• Optimize presentation clarity and integrate information from various sources.

Academic Background

University Degree in Marketing, Business, Data Analysis, or related field.

Professional Experience

2-4 years in marketing, advertising, graphic design, or market research.

Technical Skills

• Strong verbal and written English skills (and local language as needed).
• Proficient in PowerPoint, Canva, Excel, and data analysis tools.

Industry, Market, and Consumer Knowledge

Basic understanding of fragrance products and market trends, with knowledge of qualitative and quantitative research principles.

Project Support, Coordination and Administration

• Basic project management skills with strong attention to detail.
• Conduct desk research and manage sample product documentation.
• Self-aware, results-driven, and customer-focused.
• Effective communicator and capable of providing valuable business insights.

Preference will be given to EE Candidates

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate, and learn from other talented and passionate people across disciplines, regions, and divisions. Every essence of you enriches our world. Givaudan is committed to equal opportunities. Therefore, we welcome applications regardless of cultural and social background, gender, age, religion, or sexual identity. We also have a safe work environment, progressive working conditions and are certified as an equal pay employer.

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Consumer & Sensory Insights Manager for Southern and East Africa (SEA) & West and Central African (WCA) - Your next challenge?

As a Consumer & Sensory Insights Manager for our Taste & Wellbeing division, based in our Johannesburg office - South Africa, you will report to the Head of Consumer & Sensory Insights for SAMEA. You will help us improve our consumer understanding of all food categories and set the sensory strategies to meet our customer's needs.

As a part of our team, your influence will be:

Successfully plan, manage and deliver CSI projects and initiatives against reactive and aligned annual business objectives:

• Ensure that CSI projects and initiatives undertaken fit with the overall segment / area business strategy and priorities
• Scope and define CSI project plans, designs, timelines and budget according to overall project objectives and key stakeholder expectations
• Lead the successful execution of CSI projects by effectively leveraging different research approaches where relevant (i.e., sensory science, consumer sensory, etc.), managing external research partners and internal constituents
• Proactively leverage secondary research data and information to supplement primary research and effectively monitor trends in how markets, categories, and consumers are evolving

Deliver relevant and actionable project learning to the business with impact:

• Responsible for the analysis and interpretation of sensory descriptive data.
• Deliver clear, meaningful, and actionable sensory and consumer sensory learning that help respond to short-term customer requests and address the long-term learning agenda
• Effectively generate and deploy insights with key project/business constituents
• Ensure appropriate storage and dissemination of information and insights internally and cross-functionally (i.e., reports, consistent use of internal Knowledge Management systems, presentations/workshops, storage of data, etc.)
• Proactively contribute to managing and delivering regional meta-analyses and learning consolidation that connect different sources of data and findings to enable cross-country comparisons, generate regional perspectives on relevant topics, categories, and icons, and generate new insights in doing so
• Contribute to customer intimacy by representing Givaudan expertise in the area of Consumer Sensory Insights with Customers

Contribute to CSI best practices and functional excellence

• The CSI Manager contributes to the development of CSI Analysts and technicians
• Oversee adherence to best practices and efficient management of the Sensory Science resources and techniques, i.e., Expert panel, sensory evaluation and analysis approaches, sensory language, etc.
• Contribute to the development and application of new techniques and methodologies and ensure best-in-class CSI practices are continuously applied within Givaudan
• Participate in cross-segment CSI capability building projects, i.e., Test & Learn plans, training, etc.

What are we looking for?

• Bachelor's degree in Food Science, Food Engineering, or related fields
• Experience in consumer & sensory insights for food and FMCG industries;
• Proficient in English (verbal and written)
• Understand and execute research effectively (Advanced)
• Generate and deploy insights with impact (Essential)

Technical expertise:

• Sensory Science (Essential / Advanced) – min 3-5 years experience in managing a sensory panel and panel leaders and proficiency in both descriptive and discriminant sensory evaluation approaches
• Consumer Sensory Research (Proficient / Advanced) – min 2-3 years experience in managing Qual and Quant consumer research designed to link consumer behavior and sensory expectations and perceptions
• Business Acumen, Command Skills, Priority Setting, Drive for Results, Peer Relations, Organizational Agility
• Attractive package with benefits
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you

"Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of the Company's employment equity goals."

#Li-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions, and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers, and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Consumer & Sensory Insights Manager for Southern and East Africa (SEA) - Your next challenge?

As a Consumer & Sensory Insights Manager for our Taste & Wellbeing division, based in our Johannesburg office - South Africa, you will report to the Head of Consumer & Sensory Insights for SAMEA. You will help us improve our consumer understanding of all food categories and set the sensory strategies to meet our customer's needs.

As a part of our team, your influence will be:

Successfully plan, manage and deliver CSI projects and initiatives against reactive and aligned annual business objectives:

• Ensure that CSI projects and initiatives undertaken fit with the overall segment / area business strategy and priorities
• Scope and define CSI project plans, designs, timelines and budget according to overall project objectives and key stakeholder expectations
• Lead the successful execution of CSI projects by effectively leveraging different research approaches where relevant (i.e., sensory science, consumer sensory, etc.), managing external research partners and internal constituents
• Proactively leverage secondary research data and information to supplement primary research and effectively monitor trends in how markets, categories, and consumers are evolving

Deliver relevant and actionable project learning to the business with impact:

• Responsible for the analysis and interpretation of sensory descriptive data.
• Deliver clear, meaningful and actionable sensory and consumer sensory learning that help respond to short-term customer requests and address the long-term learning agenda
• Effectively generate and deploy insights with key project /business constituents
• Ensure appropriate storage and dissemination of information and insights internally and cross-functionally (i.e., reports, consistent use of internal Knowledge Management systems, presentations / workshops, storage of data, etc.)
• Proactively contribute to managing and delivering regional meta-analyses and learning consolidation that connect different sources of data and findings to enable cross-country comparisons, generate regional perspectives on relevant topics, categories, and icons, and generate new insights in doing so
• Contribute to customer intimacy by representing Givaudan expertise in the area of Consumer Sensory Insights with Customers

Contribute to CSI best practices and functional excellence

• The CSI Manager contributes to the development of CSI Analysts and technicians
• Oversee adherence to best practices and efficient management of the Sensory Science resources and techniques, i.e., Expert panel, sensory evaluation and analysis approaches, sensory language, etc.
• Contribute to the development and application of new techniques and methodologies and ensure best-in-class CSI practices are continuously applied within Givaudan
• Participate in cross-segment CSI capability building projects, i.e., Test & Learn plans, training, etc.

What are we looking for?

• Minimum Bachelor's degree in Food Science, Food Engineering, or related fields
• Experience in consumer & sensory insights for food and FMCG industries;
• Proficient in English, both verbal and written.

Functional Competencies

• Understand and execute research effectively (Advanced)
• Generate and deploy insights with impact (Essential)

Technical expertise:

• Sensory Science (Essential / Advanced) – minimum 3-5 years managing sensory panels and panel leaders, proficiency in descriptive and discriminant sensory evaluation approaches
• Consumer Sensory Research (Proficient / Advanced) – minimum 2-3 years managing qualitative and quantitative consumer research linking consumer behavior and sensory perceptions
• Consumer & Category Understanding (Essential)

Leadership Competencies

• Business Acumen, Command Skills, Priority Setting, Drive for Results, Peer Relations, Organizational Agility

Our benefits:

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you

"Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of the Company's employment equity goals."

#Li-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions, and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers, and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Select how often (in days) to receive an alert:

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product, and fragrance partners, Givaudan develops tastes and scents that delight consumers worldwide. With a passion to understand consumer preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with a presence in over 100 locations, the company has more than 11,100 employees worldwide. Discover more at .

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions. With over 16,800 employees globally, we foster a culture of learning, innovation, and impact. Your talent, spirit, and determination will shape our future and positively influence billions. Every essence of you enriches our world. We are Givaudan. Human by nature.

Role Overview:

As a Consumer & Sensory Insights Manager in our Taste & Wellbeing division, based in Johannesburg, South Africa, reporting to the Head of Consumer & Sensory Insights for SAMEA, you will enhance our understanding of consumer preferences across food categories and set sensory strategies to meet customer needs.

Your responsibilities include:

1. Planning and managing CSI projects: ensuring alignment with business strategies, defining project plans, leading execution, and leveraging research approaches.
2. Delivering insights: analyzing sensory data, providing actionable insights, and ensuring effective dissemination internally and cross-functionally.
3. Contributing to CSI best practices: developing team capabilities, overseeing adherence to sensory science standards, and participating in capability-building initiatives.

Requirements:

• Bachelor’s degree in Food Science, Food Engineering, or related fields.
• Experience in consumer & sensory insights within food and FMCG industries.
• Proficiency in English (verbal and written).
• Advanced research execution skills.
• Technical expertise in Sensory Science and Consumer Sensory Research (minimum 2-5 years).
• Strong business acumen and interpersonal skills.

We offer an attractive package, opportunities for growth, and a creative environment that inspires innovation.

Givaudan is committed to diversity and inclusion, contributing to our employment equity goals.

Select how often (in days) to receive an alert:

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product, and fragrance partners, Givaudan develops tastes and scents that delight consumers worldwide. With a passion to understand consumer preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with a presence in over 100 locations, the company has more than 11,100 employees worldwide. Discover more at .

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions. With over 16,800 employees globally, we foster a culture of learning, innovation, and impact. Your talent, spirit, and determination will shape our future and positively influence billions. Every essence of you enriches our world. We are Givaudan. Human by nature.

Role Overview:

As a Consumer & Sensory Insights Manager in our Taste & Wellbeing division, based in Johannesburg, South Africa, reporting to the Head of Consumer & Sensory Insights for SAMEA, you will enhance our understanding of consumer preferences across food categories and set sensory strategies to meet customer needs.

Your responsibilities include:

1. Planning and managing CSI projects: ensuring alignment with business strategies, defining project plans, leading execution, and leveraging research approaches.
2. Delivering insights: analyzing sensory data, providing actionable insights, and ensuring effective dissemination internally and cross-functionally.
3. Contributing to CSI best practices: developing team capabilities, overseeing adherence to sensory science standards, and participating in capability-building initiatives.

Requirements:

• Bachelor’s degree in Food Science, Food Engineering, or related fields.
• Experience in consumer & sensory insights within food and FMCG industries.
• Proficiency in English (verbal and written).
• Advanced research execution skills.
• Technical expertise in Sensory Science and Consumer Sensory Research (minimum 2-5 years).
• Strong business acumen and interpersonal skills.

We offer an attractive package, opportunities for growth, and a creative environment that inspires innovation.

Givaudan is committed to diversity and inclusion, contributing to our employment equity goals.

Your Growth

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your Impact

As a knowledge professional you will work alongside our consultants and clients to generate distinctive insights and proprietary knowledge. You will leverage your knowledge and analytical rigor to develop capabilities, gain insights, and solve specific client business problems, in McKinsey’s Africa Consumer Practice (CPG and Retail).

You will research, analyze, and synthesize key client questions, identifying data, information, and analyses to support problem-solving efforts and targeted industry research, including market developments, competition, corporate strategies, and technology trends. You will present findings through McKinsey-formatted end-products, including models, presentations, and written communications.

You will be able to develop knowledge and help support the continuous improvement of our knowledge assets. You will proactively develop and codify knowledge on new and emerging consumer-based topics relevant to McKinsey and our clients in the industry. You will serve as a thought partner to consulting teams and clients.

You will work in the Johannesburg office as a part of local Africa Capabilities and Insights Team. From time to time, you may be staffed directly on client engagements, which means working closely with our clients and, in some cases, traveling to their sites. Staffing on client projects could include engaging in Africa-wide opportunities to capture and amplify impact across the region. This will allow you to contribute to projects with a broader scope and influence, enhancing your ability to drive meaningful outcomes at scale.

Your qualifications and skills

• Bachelor’s or master’s degree (quantitative modules preferred)
• Strong problem-solving, analytical and quantitative skills (data modelling will be a core skill needed)
• 2+ years of working experience in consumer industries OR other research or analytics experience
• Ability to thrive in a fast-paced, dynamic environment
• Professional attitude and service orientation, team player
• Willingness to engage in a wide variety of research topics, even beyond consumer topics, within a highly demanding and results-oriented team environment

Your Growth

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your Impact

As a knowledge professional you will work alongside our consultants and clients to generate distinctive insights and proprietary knowledge. You will leverage your knowledge and analytical rigor to develop capabilities, gain insights, and solve specific client business problems, in McKinsey’s Africa Consumer Practice (CPG and Retail).

You will research, analyze, and synthesize key client questions, identifying data, information, and analyses to support problem-solving efforts and targeted industry research, including market developments, competition, corporate strategies, and technology trends. You will present findings through McKinsey-formatted end-products, including models, presentations, and written communications.

You will be able to develop knowledge and help support the continuous improvement of our knowledge assets. You will proactively develop and codify knowledge on new and emerging consumer-based topics relevant to McKinsey and our clients in the industry. You will serve as a thought partner to consulting teams and clients.

You will work in the Johannesburg office as a part of local Africa Capabilities and Insights Team. From time to time, you may be staffed directly on client engagements, which means working closely with our clients and, in some cases, traveling to their sites. Staffing on client projects could include engaging in Africa-wide opportunities to capture and amplify impact across the region. This will allow you to contribute to projects with a broader scope and influence, enhancing your ability to drive meaningful outcomes at scale.

Your qualifications and skills

• Bachelor’s or master’s degree (quantitative modules preferred)
• Strong problem-solving, analytical and quantitative skills (data modelling will be a core skill needed)
• 2+ years of working experience in consumer industries OR other research or analytics experience
• Ability to thrive in a fast-paced, dynamic environment
• Professional attitude and service orientation, team player
• Willingness to engage in a wide variety of research topics, even beyond consumer topics, within a highly demanding and results-oriented team environment

Purpose of the Job:

To analyse data systems, create automated systems to retrieve information from database and compile reports. The department will also use data to solve problems, to turn data into information and information into insight that will lead to informed business decisions, and to create detailed specifications that specify data sources, data flows, data transformations, data storage and reporting. The person appointed to this position will report to the Senior Specialist: Data Analysis.

Key Performance Areas:

•Create detailed specifications that specify data sources, data flows, data transformations, data storage and reporting;
•Produce documentation such as source-to-target-maps, data dictionaries and data models;
•Create test cases and scenarios used to ensure quality assurance;
•Interact and collaborate with technical and business stakeholders to identify data sources, find data definitions for master and meta data as well as formulate and implement solutions;
•Promote the use of existing enterprise data standards to enhance data quality, ensure constant compliance and adherence to data governance principles;
•Process live and confidential data according to specified guidelines;
•Evaluate changes and updates to source production systems that could impact reporting and eventually business decisions;
•Interpret data, analyze results and interpret trends enabling continuous improvement in data quality and overall business performance;
•Defines, implements and standardises metrics, reports and dashboards for the business;
•Deliver key metrics, reports and dashboard with interpretation.

Other Key Competencies:

The applicant must demonstrate the following skills and attributes: active listening, critical thinking, analytical thinking, attention to detail, strong financial and numeracy skills, proficiency in using Ms office, excellent communication skills, good interpersonal skills and emotional intelligence. The candidate must have the ability to establish priorities and manage several tasks.

The FSCA is committed to increasing the representation of marginalised groups in line with its transformation strategy. Persons with disabilities are encouraged to apply.

Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

A degree or B Tech in Information and Communication Technology (ICT) or a related discipline with at least 4 years’ working experience in a field where analysis of data was major, preferably in a financial services sector. Proven experience building logical and physical data models using industry best practices, patterns and frameworks. Demonstrate knowledge of database and data warehouse design. Knowledge of BI methodologies. Practical technical experience using database management tools and reporting tools.

Closing Date: 24 July 2025

The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients' software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial onboarding phase, through to adoption, full utilization and renewal/expansion. This specific role will focus on supporting the Client Success of the Research Defender suite of products, with a long term vision of expanding the scope of the role to other software products. This is an individual contributor role reporting to VP, Client Success.

What you will do:

1. Partner with Client Success Team leadership to execute the overall vision, strategic, and tactical plans for the Client Success department in order to meet company revenue targets.
2. Develop and continuously maintain engaging API Documentation and other product training materials to facilitate onboarding and adoption of new products and releases.
3. Drive rapid platform utilization by effectively onboarding new clients through delivery and training services, self-serve content, and hands-on product support.
4. Conduct pre-sales demos as needed, manage pilot cycles, and onboard new clients, while partnering with Sales account managers to understand clients’ businesses, and how our clients' products add value.
5. Partner with our clients' internal resources to proactively identify and resolve client pain points that put client loyalty and retention at risk.
6. Serve as a liaison between our clients' software and their Product Management team by regularly sharing client feedback and priorities.
7. Build and maintain an effective and efficient level 1 software support function to address client concerns with potential product errors.

1. 2-4+ years of excellence in client-facing project management work in the market research industry.
2. Prior experience, or willingness to learn, sales-related skills that overlap with Client Success; including sales cycle management, sales-techniques like upselling, contract renewals, etc.
3. Ability to convey enthusiasm for solving customer issues, conveying product-related knowledge and expertise.
4. Exceptional organizational awareness, emotional intelligence, and written/verbal communication.
5. Proven experience building and maintaining strong relationships with stakeholders at all levels of seniority and experience, within and outside of the company.
6. Being coachable, taking extreme ownership, and trusting the process.
7. Strong problem-solving skills and ability to think critically and on your feet.
8. Fluency in business English, with a wide knowledge of various professional terms from different industries.
9. Polished, succinct, and grammatically correct written communication skills.
10. An at-home fiber internet connection with a minimum speed of 20 Mbps is a requirement of the position.
11. Experience working in popular online survey software tools like Qualtrics, Decipher, Confirmit, Alchemer, etc.
12. Experience working with API services/products, tools and documentation.
13. SQL Experience.