120 Consumer Behavior jobs in South Africa

Senior Market Research Analyst - Telco

Johannesburg, Gauteng Idg

Posted 1 day ago

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Job Description

Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges.

Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions.

The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products.

Responsibilities

  • Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally.
  • Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services.
  • Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality.
  • Should be willing to travel for business purposes.
  • Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects.
  • Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events.
  • Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally.
  • Closely collaborating with IDC sales and consultants to help drive business development.

This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments.She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position.

Qualifications

  • Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis.
  • At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm.
  • Should be able to network with people within the telecom / ICT industry and forge industry contacts.
  • Outstanding data interpretation and writing skills and being able to provide meaningful recommendations.
  • Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures.
  • Ability to articulate complex concepts in a synthetic prose.
  • Extensive problem-solving skills and positive attitude.
  • Advanced knowledge of MS Office packages (especially MS Excel).
  • University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics).
  • Professional fluency in written and oral English.
  • Experience in data modelling and forecasting techniques.
  • Candidates with a knowledge of Python / R and Tableau are preferred.
  • Ability of data management, data visualization tools.
  • Previous experience on telecom and Internet of Things projects.
  • Public speaking and good interpersonal communications skills.
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Senior market research analyst - telco

Johannesburg, Gauteng Idg

Posted today

Job Viewed

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Job Description

permanent
Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges. Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions. The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products. Responsibilities Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally. Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services. Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality. Should be willing to travel for business purposes. Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects. Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events. Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally. Closely collaborating with IDC sales and consultants to help drive business development. This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments. She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position. Qualifications Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis. At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm. Should be able to network with people within the telecom / ICT industry and forge industry contacts. Outstanding data interpretation and writing skills and being able to provide meaningful recommendations. Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures. Ability to articulate complex concepts in a synthetic prose. Extensive problem-solving skills and positive attitude. Advanced knowledge of MS Office packages (especially MS Excel). University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics). Professional fluency in written and oral English. Experience in data modelling and forecasting techniques. Candidates with a knowledge of Python / R and Tableau are preferred. Ability of data management, data visualization tools. Previous experience on telecom and Internet of Things projects. Public speaking and good interpersonal communications skills. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior market research analyst - telco

Johannesburg, Gauteng Idg

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges. Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions. The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products. Responsibilities Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally. Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services. Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality. Should be willing to travel for business purposes. Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects. Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events. Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally. Closely collaborating with IDC sales and consultants to help drive business development. This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments. She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position. Qualifications Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis. At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm. Should be able to network with people within the telecom / ICT industry and forge industry contacts. Outstanding data interpretation and writing skills and being able to provide meaningful recommendations. Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures. Ability to articulate complex concepts in a synthetic prose. Extensive problem-solving skills and positive attitude. Advanced knowledge of MS Office packages (especially MS Excel). University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics). Professional fluency in written and oral English. Experience in data modelling and forecasting techniques. Candidates with a knowledge of Python / R and Tableau are preferred. Ability of data management, data visualization tools. Previous experience on telecom and Internet of Things projects. Public speaking and good interpersonal communications skills. #J-18808-Ljbffr
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Jr. Market Research Analyst (9 months temp role)

Hedera Hashgraph, LLC

Posted 22 days ago

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Job Description

workfromhome
Jr. Market Research Analyst (9 months temp role)
  • Full-time
  • Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at .

    Avery Dennison is an equal opportunity employer.
    Please let us know if we can support you with reasonable accommodationsthroughout the application process by contacting our team .

    As Jr. Market Research Analyst, you will develop an in-depth knowledge of the ecosystem we are currently engaged in. You will act as a valuable resource of the European Marketing team to provide insights related to the Packaging and Label industry as well as the entire value chain. You will have opportunities to participate in projects or assignments where you can interface with different departments and the senior management.

    Key Responsibilities

    Deliver monthly and quarterly reports for the management team including market growth and market growth drivers, share performance, macro economic trends, market & competitive insights

    Research and maintain in-depth knowledge of the the Packaging and Label industry ecosystem, including assessment of new technologies and business models

    Analyze and track competitors’ strategy using financial data, annual reports, SWOT analysis, etc.

    Conduct market analysis to assess new business opportunities and Avery Dennison’s positioning

    Conduct market sizing (calculating TAM & SAM) and market forecast analysis

    Translate market insights into relevant findings and recommendations to the commercial teams

    Work cross-functionally with Sales, Marketing, Finance, Procurement, Innovation and IT to provide and consolidate insights

    Deliver presentations and work in project teams where relevant

    Conduct surveys and market research based on business requirements (i.e. VOC, Customer Satisfaction, content for webinars)

    Handle ad-hoc assignments and spot requests/questions

    Fast learner, able to take an initiative, work well under pressure and adapt quickly to changes

    We are looking for candidates who are highly motivated and analytical with the following requirements;

    Bachelor or Master degree in Market Research, Economics, Business Administration, or related

    1-3 year(s) of experience in Strategic Marketing, Consulting or Market Research / Intelligence, or equivalent

    Strong data analysis, reporting and visualization skills with an eye for details and creativity

    Excellent problem solving skills

    Proficiency in Google Slides & Google Sheets AND/OR Excel

    Knowledge in Qualtrics, Cognos, R (other data analytics tools considered a plus)

    Fluent in writing, speaking and reading in English (other languages considered a plus)

    Excellent organizational and multitasking skills with a positive mindset

    We offer:

    • Attractive salary package
    • Workplace & work hours flexibility
    • Structured learning and development / Mentoring program
    • International environment
    • Events such as International Women’s Day, Earth Day, etc.
    • A growing and welcoming team with good spirit!

    Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents.

    Avery Dennison is an equal-opportunity employer. In theEMEA region , we have theseEmployee Resource Groups :

    • EmpoWer - focusing on the engagement, mentoring, and promotion of women
    • Mental Health - striving to provide a safe space for employees to discuss mental health issues in the workplace
    • Unite - supporting the LGBTQI+ and ally community in the EMEA region
    #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Jr. Market Research Analyst (9 months temp role)

Avery Dennison

Posted 22 days ago

Job Viewed

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Job Description

workfromhome
Jr. Market Research Analyst (9 months temp role)
  • Full-time
  • Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at .

    Avery Dennison is an equal opportunity employer.
    Please let us know if we can support you with reasonable accommodationsthroughout the application process by contacting our team .

    As Jr. Market Research Analyst, you will develop an in-depth knowledge of the ecosystem we are currently engaged in. You will act as a valuable resource of the European Marketing team to provide insights related to the Packaging and Label industry as well as the entire value chain. You will have opportunities to participate in projects or assignments where you can interface with different departments and the senior management.

    Key Responsibilities

    Deliver monthly and quarterly reports for the management team including market growth and market growth drivers, share performance, macro economic trends, market & competitive insights

    Research and maintain in-depth knowledge of the the Packaging and Label industry ecosystem, including assessment of new technologies and business models

    Analyze and track competitors’ strategy using financial data, annual reports, SWOT analysis, etc.

    Conduct market analysis to assess new business opportunities and Avery Dennison’s positioning

    Conduct market sizing (calculating TAM & SAM) and market forecast analysis

    Translate market insights into relevant findings and recommendations to the commercial teams

    Work cross-functionally with Sales, Marketing, Finance, Procurement, Innovation and IT to provide and consolidate insights

    Deliver presentations and work in project teams where relevant

    Conduct surveys and market research based on business requirements (i.e. VOC, Customer Satisfaction, content for webinars)

    Handle ad-hoc assignments and spot requests/questions

    Fast learner, able to take an initiative, work well under pressure and adapt quickly to changes

    We are looking for candidates who are highly motivated and analytical with the following requirements;

    Bachelor or Master degree in Market Research, Economics, Business Administration, or related

    1-3 year(s) of experience in Strategic Marketing, Consulting or Market Research / Intelligence, or equivalent

    Strong data analysis, reporting and visualization skills with an eye for details and creativity

    Excellent problem solving skills

    Proficiency in Google Slides & Google Sheets AND/OR Excel

    Knowledge in Qualtrics, Cognos, R (other data analytics tools considered a plus)

    Fluent in writing, speaking and reading in English (other languages considered a plus)

    Excellent organizational and multitasking skills with a positive mindset

    We offer:

    • Attractive salary package
    • Workplace & work hours flexibility
    • Structured learning and development / Mentoring program
    • International environment
    • Events such as International Women’s Day, Earth Day, etc.
    • A growing and welcoming team with good spirit!

    Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents.

    Avery Dennison is an equal-opportunity employer. In theEMEA region , we have theseEmployee Resource Groups :

    • EmpoWer - focusing on the engagement, mentoring, and promotion of women
    • Mental Health - striving to provide a safe space for employees to discuss mental health issues in the workplace
    • Unite - supporting the LGBTQI+ and ally community in the EMEA region
    #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Jr. market research analyst (9 months temp role)

Avery Dennison

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Jr. Market Research Analyst (9 months temp role) Full-time Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at . Avery Dennison is an equal opportunity employer. Please let us know if we can support you with reasonable accommodationsthroughout the application process by contacting our team . As Jr. Market Research Analyst, you will develop an in-depth knowledge of the ecosystem we are currently engaged in. You will act as a valuable resource of the European Marketing team to provide insights related to the Packaging and Label industry as well as the entire value chain. You will have opportunities to participate in projects or assignments where you can interface with different departments and the senior management. Key Responsibilities Deliver monthly and quarterly reports for the management team including market growth and market growth drivers, share performance, macro economic trends, market & competitive insights Research and maintain in-depth knowledge of the the Packaging and Label industry ecosystem, including assessment of new technologies and business models Analyze and track competitors’ strategy using financial data, annual reports, SWOT analysis, etc. Conduct market analysis to assess new business opportunities and Avery Dennison’s positioning Conduct market sizing (calculating TAM & SAM) and market forecast analysis Translate market insights into relevant findings and recommendations to the commercial teams Work cross-functionally with Sales, Marketing, Finance, Procurement, Innovation and IT to provide and consolidate insights Deliver presentations and work in project teams where relevant Conduct surveys and market research based on business requirements (i.e. VOC, Customer Satisfaction, content for webinars) Handle ad-hoc assignments and spot requests/questions Fast learner, able to take an initiative, work well under pressure and adapt quickly to changes We are looking for candidates who are highly motivated and analytical with the following requirements; Bachelor or Master degree in Market Research, Economics, Business Administration, or related 1-3 year(s) of experience in Strategic Marketing, Consulting or Market Research / Intelligence, or equivalent Strong data analysis, reporting and visualization skills with an eye for details and creativity Excellent problem solving skills Proficiency in Google Slides & Google Sheets AND/OR Excel Knowledge in Qualtrics, Cognos, R (other data analytics tools considered a plus) Fluent in writing, speaking and reading in English (other languages considered a plus) Excellent organizational and multitasking skills with a positive mindset We offer: Attractive salary package Workplace & work hours flexibility Structured learning and development / Mentoring program International environment Events such as International Women’s Day, Earth Day, etc. A growing and welcoming team with good spirit! Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents. Avery Dennison is an equal-opportunity employer. In theEMEA region , we have theseEmployee Resource Groups : Empo Wer - focusing on the engagement, mentoring, and promotion of women Mental Health - striving to provide a safe space for employees to discuss mental health issues in the workplace Unite - supporting the LGBTQI+ and ally community in the EMEA region #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Research & Insights Analyst

Johannesburg, Gauteng Ogilvy

Posted today

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Job Description

Overview

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE : WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn,X,Instagram, and Facebook.

Our Vision

Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today’s world this is the best way for our clients to achieve sustainable growth.

We achieve this by breaking down the barriers that restrict talent and ideas, we call this Borderless Creativity.

About this role

We are seeking a passionate, talented, and creative Senior Research & Insights Analyst to join our Marketing Sciences team. You will be responsible for deciphering and translating complex data from social media platforms and other sources into compelling narratives that drive actionable insights for our clients. Your role will be pivotal in guiding strategic marketing decisions across the entire marketing landscape by providing deep insights into consumer behaviour, trends, and market dynamics.

Key Responsibilities
  • Data Analysis and Interpretation : Collect, analyse, and interpret data from various sources, with a focus on social media platforms, to uncover trends, patterns, and consumer sentiments.
  • Contextual Intelligence : Develop a deep understanding of the social, cultural, and economic context within which our clients operate. Identify contextual factors that impact consumer behaviour and tailor insights accordingly.
  • Data Storytelling : Craft compelling narratives from data insights to communicate complex concepts to both technical and non-technical stakeholders. Create visually engaging presentations, reports, and dashboards that effectively convey insights and recommendations.
  • Strategic Insights : Collaborate closely with client teams to provide actionable recommendations that drive marketing strategy, campaign optimization, and audience targeting. Present findings in a clear and impactful manner, guiding toward effective decision-making.
  • Trend Analysis : Monitor and analyze industry trends, competitive landscapes, and emerging technologies to anticipate shifts in consumer behaviour and identify growth opportunities.
  • Client Collaboration : Work closely with client leads and clients to understand their business objectives, challenges, and target audiences. Serve as a subject matter expert, providing insights that contribute to client success.
  • Cross-functional Collaboration : Collaborate with data scientists, researchers, marketing strategists, and creative teams to align insights with overarching marketing goals.
Qualifications
  • Passion, curiosity, creativity and resilience to work in a world leading creative business.
  • Proficiency in data analysis tools and languages
  • Proficiency with social media platforms, trends, and analytics tools (e.g., social listening tools, Google Analytics, Brandwatch, Synthesio, Audiense, GWI, SEMrush or equivalents)
  • Bachelor’s or master’s degree in a related field, such as Marketing Analytics, Data Science, Communications, or Social Sciences. Or “on the job” learning equivalent.
  • Exceptional storytelling skills, with the ability to convey complex data insights through compelling narratives.
  • Experience creating rich data visualizations that support the narrative.
  • Strong understanding of statistical analysis and research methodologies.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Detail-oriented with a keen eye for accuracy in data interpretation.

In this role, you will play a critical role in transforming data into actionable insights, guiding strategic marketing decisions, and helping our clients navigate the dynamic landscape of consumer preferences and behaviours. Your expertise in contextual intelligence and data storytelling will drive the success of our team and provide valuable competitive advantages to our clients.

If this sounds like the right role and company for you, we’d love to hear from you.

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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Customer Insights Analyst

Cape Town, Western Cape Woolworths

Posted 8 days ago

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Job Description

Main Purpose

Bringing the customer to life through the application of data and the integration of multiple data sources. Informing customer behaviour through establishing and maintaining customer databases and a full 360 view of the customer. Support the drive to become a customer-led organisation by partnering with key business stakeholders to inform the overall retail strategy and to deliver customer insights, such that business decisions better reflect the prevailing consumer and market behaviors and deliver stronger more profitable customer relationships.

Key Responsibilities

  • Through the analysis of internal customer data and integration of market research or other secondary data sources, provide robust, relevant and actionable customer insights to address business questions that will assist in strategic and tactical retail planning. Analysis of both ad- hoc business questions and continuous campaign performance tracking for future optimization.
  • Work closely with the buying groups and different business units to ensure that the organization has a thorough understanding of their customers, through the provision of timeous strategic and operational customer reporting and actionable recommendations. Unpacking key KPI’s that align to the business strategy at the time, and takes a holistic approach to customer interactions by providing insights from a single view of the customer perspective to truly drive a data driven business culture.
  • Work closely with BI and IT to ensure that reporting frameworks, platforms and KPI’s are relevant and up to date with the view of automating information that is consistently required. Staying abreast of new methodologies to ensure that customer models are kept up-to-date and relevant with a view of integrating streams of data flowing from research, customer transactions, social media feeds and other relevant external and internal customer information.
  • Partner with the different teams in the Customer Insights and Advanced Analytics department to assist in driving different strategies in the marketing team and business wide;
  • Partner with the Market Research team to support planning, design and implementation of market research initiatives through the understanding of the customer base, but also post research, gather and manage customer research data to integrate with transactional data to inform behavior through a full 360 view of the customer model.
  • Partner with the Loyalty and Direct Marketing team through the provision of key metrics that aid the team in measuring the effectiveness of their strategies and growing the Woolworths Loyalty base.
  • Represent the Woolworths customer to key stakeholder including senior leadership during the BU strategic planning processes.
  • Keep abreast of new technologies and suppliers seeking opportunity for continual improvement of Woolworths’ capabilities to enable better delivery of strategic insights based on business needs and gaps.
  • Integrate with selling, operations, digital, BI and other business areas to identify synergies and opportunities across an array of business functions.

Key Competencies

  • A 3 to 4 year degree in Business Science/Mathematics/Statistic or a similar 4 year (Hons) degree.
  • Minimum 5 years analysis or consultancy experience in retail sector or relevant organisation.
  • A minimum 5 years’ experience in an analytical role specializing in strategic insights (research and analytics), data manipulation, interpretation, data mining, advanced analytical solutions & model building and application and report writing.
  • Experience in data mining and working with large databases.
  • Strong ability to be able to query, structure, clean and extract data for analysis (i.e. SQL/Python). Experience working in big data cloud environments and knowledge of cloud based analytical environments (such as AWS).
  • Knowledge of data manipulation & visualisation software: Qlikview, QuickSight, QlikSense and Tableau.
  • Experience in customer analytics in a large business environment.
  • Strong analytical skills and knowledge of analyzing information and interpreting/translating it into non-technical, commercial recommendations.
  • Ability to turn data into actionable intelligence and insights.
  • Advanced MS Excel and MS PowerPoint skills.
  • Knowledge of database segmentation.
  • Business acumen: Proven understanding of business environments and processes.
  • Ability to apply techniques in a practical way within a business environment.
  • Excellent communications skills: ability to interact effectively with colleagues at all levels of the organization.
  • High attention to detail.
  • Strong planning and organizational skills.
  • Ability to work on multiple projects simultaneously.
  • Self-motivated.
  • Conceptual and Problem solving ability.
  • Process thinking ability.
  • Research supplier relationships and networks advantageous.
  • Excellent critical thinking skills.
  • Teamwork: proactively establish and maintain effective working team relationships with all stakeholders.

“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions”

#J-18808-Ljbffr
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Data & Insights Analyst

Kuilsrivier, Western Cape HR Genie

Posted 13 days ago

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Job Description

Were looking for a passionate Data & Insights Analyst to transform raw data into meaningful insights that drive smarter decision-making across our FMCG business. In this role, youll design and maintain dashboards, reports, and analysis that empower our Finance, Operations, and Franchisor teams with the information they need to perform at their best.

Key Responsibilities:

  • Develop and maintain dynamic Power BI dashboards using data sourced from POS systems (SQL).

  • Translate complex datasets into clear, actionable insights for senior stakeholders.

  • Partner with business units to identify data needs and deliver tailored analysis projects.

  • Conduct proactive analysis of business processes and consumer trends to uncover growth opportunities.

  • Ensure accuracy and reliability of data through validation, cleansing, and governance.

  • Manage the reporting environment including data sources, security, and metadata.

  • Train and support end-users to maximise adoption of new reports and dashboards.

Requirements:

  • Bachelors degree in Data Analytics, Computer Science, or related field

  • 2+ years experience in a data, reporting, or insights analyst role (FMCG sector preferred)

  • Strong technical skills: Advanced Excel, SQL, Power BI (essential)

  • Experience with GAAP reporting, POS systems (Firecell advantageous), and managing large datasets

  • Excellent problem-solving and analytical mindset with high attention to detail

  • Strong communication skills with the ability to explain technical findings to non-technical audiences

  • Collaborative team player with a proactive and solutions-focused approach

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Data & insights analyst

Kuilsrivier, Western Cape HR Genie

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Job Description

permanent
Were looking for a passionate Data & Insights Analyst to transform raw data into meaningful insights that drive smarter decision-making across our FMCG business. In this role, youll design and maintain dashboards, reports, and analysis that empower our Finance, Operations, and Franchisor teams with the information they need to perform at their best. Key Responsibilities: Develop and maintain dynamic Power BI dashboards using data sourced from POS systems (SQL). Translate complex datasets into clear, actionable insights for senior stakeholders. Partner with business units to identify data needs and deliver tailored analysis projects. Conduct proactive analysis of business processes and consumer trends to uncover growth opportunities. Ensure accuracy and reliability of data through validation, cleansing, and governance. Manage the reporting environment including data sources, security, and metadata. Train and support end-users to maximise adoption of new reports and dashboards. Requirements: Bachelors degree in Data Analytics, Computer Science, or related field 2+ years experience in a data, reporting, or insights analyst role (FMCG sector preferred) Strong technical skills: Advanced Excel, SQL, Power BI (essential) Experience with GAAP reporting, POS systems (Firecell advantageous), and managing large datasets Excellent problem-solving and analytical mindset with high attention to detail Strong communication skills with the ability to explain technical findings to non-technical audiences Collaborative team player with a proactive and solutions-focused approach
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