388 Consulting Manager jobs in South Africa

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained.

Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests
• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• StrongknowledgeofHealthcareIndustry
• StrongknowledgeofMedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Designation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests

FinancialManagement

• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• StrongknowledgeofHealthcareIndustry
• StrongknowledgeofMedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Artefact, a next-generation data consulting firm, boasts a robust team of over 1300 dedicated professionals spread across 19 countries. Our primary objective is to facilitate the digital & data transformation of our clients.
We offer an extensive array of data-centric solutions, meticulously tailored to cater to our clients' unique needs. Our spectrum of services ranges from AI project implementation to automation of internal processes across all stages of their value chain. We specialise in creating innovative, personalised consumer experiences, providing strategic data and digital marketing advisory, optimising media-mix management, and much more!
Our data services' efficiency is anchored in our profound technological proficiency in Artificial Intelligence and business acumen honed over years of working with over 1,000 clients worldwide. Our illustrious clientele includes industry giants like AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more.
The strength of Artefact lies in our unique blend of assets: expertise in advanced data technologies, agile methodologies for swift project delivery, and a team composed of top-tier experts in their respective fields, including business consultants, data analysts, data scientists, and data engineers.

Delivery and project management:

1. Supporting our customers' data transformation in their various areas of activity: marketing, supply-chain, operations, IT, etc.
2. Learn fast and lead projects with high strategic value for our customers, drawing on Artefact's expertise and offerings:

• Data governance
• Data marketing
• AI use cases
• Data Strategy
• Business Intelligence

Managing and developing multi-disciplinary teams (consultants, data scientists, software engineers, data analysts).

1. Understanding and supporting our customers' needs.
2. Strengthen our relationships with existing customers, identify business opportunities and propose relevant solutions.
3. Support the opening up of new commercial territories for Artefact.
4. Develop / enhance Artefact's offering by staying at the state of the art on Data topics.

1. Becoming a referent in one or more areas of expertise and developing them (strategy, data governance, data marketing, etc.): building new offerings, training consultants, marketing initiatives, developing partnerships, client pitches.
2. Ensuring the dissemination of the Consulting department's knowledge within the company.
3. Participate in external events and create Artefact content.
4. Becoming an integral part of the recruitment process, helping us find the next talent, and then coaching and developing the skills of junior consultants.

You have demonstrated success during your first 4 years in a leading Consulting firm and have 2 years' experience in project and/or client management.
You are passionate and curious about data and technological developments.
You have an analytical mindset and enjoy problem solving.
You have experience in customer management, you know how to identify business opportunities and you enjoy interactions.

A pure data player: A unique mix of talent (technical consultants, data scientists, software engineers), and continuous hyper-growth over the last 5 years offering many fast career opportunities.
A great place to learn: you'll master the key skills of tomorrow's business world: you'll receive regular training on technology (Artefact's offering, data technologies, etc.), you'll work in hybrid teams, and you'll learn the ways of working specific to tech sector (product mindset, agility, etc.). By the end of your Artefact experience, you'll be an experienced technology leader.
Culture: Innovation, Collaboration and Action are our values. Put simply, we are doers who work together to create innovative solutions.
Entrepreneurial spirit: you'll be joining a team of motivated entrepreneurs. We won't give up until we've made a big step forward in this sector!

At Artefact, we only recruit our staff on the basis of our needs and the specific qualities of each candidate. We ensure the development of their professional skills and responsibilities without discrimination of any kind, including belief, gender, age, disability, ethnic origin, sexual orientation, membership of a political organisation, religion, trade union or minority group.

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained.

Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests
• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Designation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests

FinancialManagement

• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Press Tab to Move to Skip to Content Link

Location: Cape Town

Other locations: Primary Location Only

Date: 27 Aug 2025

Requisition ID: 1434427

People Consulting – Manager

People Consulting shapes and delivers the part of business strategy that depends on people. As a People Consulting professional, you will have the opportunity to work with global clients to understand and address some of their largest and most complex people-related challenges, and ultimately improve and drive sustainable business results. We focus on engagements that relate to the Human Capital value chain in totality, including, but not limited to, Organisation Design, Change Management, Talent Management, Learning, Transactions and Reward.

In joining EY, you will gain access to valuable experiences and a wealth of knowledge and thought leadership by working across capabilities, service offerings, sectors and geographies. Whenever you join, and no matter how long your stay, the exceptional EY experience lasts a lifetime.

Job summary:

As a member of the People Consulting team, focused on designing and implementing large-scale, complex, global transformation programmes across various sectors, you will join a talented group of professionals that help support and improve businesses through their various types of transformation.

Key responsibilities:

As a Manager specialising in Change Management, you will be a key resource on business transformation projects for our clients. From a technical perspective, you will be responsible for the following:

• Developing and implementing a Change Management strategy that supports the organisation's vision and business objectives
• Leading Change Management initiatives across the organisation, including technology rollouts, process improvements, organisational restructuring, cultural change, etc.
• Overseeing a team of Change Management professionals, providing guidance, training and performance management
• Conducting impact analyses, assessing change readiness, and identifying and actively managing key stakeholders
• Designing and executing communication and engagement plans to ensure all affected parties are aware of the changes and understand their roles within the transition
• Creating training programmes and materials to facilitate effective knowledge transfer and skill development for changes
• Collaborating with cross-functional teams, including IT, HR, project management, and departmental leaders, to align Change Management activities with business goals
• Monitoring the adoption of changes and gauging the effectiveness of Change Management activities, making adjustments as necessary
• Managing resistance to change through proactive engagement, negotiation and conflict resolution
• Establishing metrics and KPIs to measure the success of Change Management efforts and report regularly to senior leadership

In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions, while also managing resources to deliver on the project objectives. You will also be expected to have advanced written and verbal communication skills, excellent attention to detail, be able to engage in critical thinking, take initiative, and be able to quickly integrate into new teams and rapidly establish relationships both internally and externally. More specifically, the successful candidate should:

• Demonstrate technical competence in Change Management and take a practical / business-driven approach to solving complex client challenges
• Stay up-to-date with key technical and functional skills, as well as industry trends
• Go the extra mile to deliver high-quality deliverables
• Be able to influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisions
• Demonstrate leadership abilities and be able to coach and manage junior members of the team
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Be able to identify and help manage any potential issues and risks during a client assignment
• Contribute to business development and client pursuit activities
• Identify and flag any follow-on engagement opportunities
• Support and lead certain engagement activities from planning through to implementation
• Be able to remain calm and composed in stressful situations
• Be proactive and take initiative
• Be comfortable dealing with ambiguity, embrace uncertainty and adapt swiftly to changing situations
• Be able to work in a fast-paced environment
• Certification in Change Management methodology (e.g. Prosci) is advantageous
• Relevant professional experience, for example, previous Consulting experience and/or experience in successfully leading and implementing Change Management programmes for large-scale transformation projects
• At least 6 to 7 years’ experience in Change Management

Who we are:

At EY, we are 212,000 people based in 728 offices in 150 countries, organised into 28 Regions and four Areas. The vast majority of our people work in one of our four service lines – Assurance, Advisory, Tax, Transaction Advisory Services (TAS) – or in Core Business Services (CBS), which provides internal operational support such as HR and IT services.

As a business advisor at EY, you will help many of the world’s leading companies and governments tackle their most pressing issues. You will also have the opportunity to reach your potential by being given opportunities for professional development and experiences with clients across geographies and industries.

EY is committed to being an inclusive employer and we strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

• Full-time

Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500 and thousands of private companies. Our professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 457 000 people worldwide make an impact that matters at

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

Discover your future career inDeloitte Consulting’s Strategic Advisory business. Our multidisciplinary team spans across the continent and combines strategic foresight with rigorous analysis to drive growth, manage risks, and enhance industry performance.

We empower our clients to navigate complex challenges and uncover opportunities to create value and competitive advantage while also building organisational trust and resilience for the long run.

We look for the best talent to co-create dynamic Strategy & Business Design that enables strategy-led transformation, we help clients build, transform and protect value, be it financial, economic, social, environmental, or cultural.

Our specialists' harness deep insights on market size, competitive landscape and evolving of the dynamic trends on our continent, responding to the client’s business growth.

Main Purpose of Job

Roles and responsibilities:

Client Delivery for FSI

• Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
• Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
• Seeks to identify additional sales opportunities in client business
• Assists in the preparation of proposals/tenders and presentations on request
• Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
• Develops market network in business and builds relationships that generate leads
• Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for cross-selling
• Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client
• Demonstrates an industry focus across one or more industries

Engagement Leadership

• Manages day-to-day deliverables of team onclient engagements / projects
• Proactively identifies client service and technical issues and implements resolutions to address these
• Meets regularly with client and client teams to understand issues, anticipate needs and address these
• Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
• Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
• Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
• Establishes and maintains good working relationships with external clients across industries
• Participates in thought leadership process and shares functional and industry knowledge and expertise with clients, colleagues and teams
• Keeps Senior Manager updated on status of engagement
• Develops productive working relationships with client teams

Experience Required

• Experience with a Tier-One Professional Services Firm and/or leading blue-chip organisation in related industry vertical
• 5-8 years working experience including 5 years in a client facing as well as 3 years in a management role with a focus on digital transformation
• Working experience and deep working knowledge of primary industry
• Proven experience in 1/more of the customer domains of Sales, Service, Marketing and Commerce

Relevant Strategic Advisory Competencies

• Experience leading and managing multidisciplinary project teams to deliver tailored strategic solutions across or in chosen industry verticals
• Minimum of 8 years deep functional knowledge in one or more of the following areas: Corporate strategy, operating model, data and analytics, Digital Marketing, Route to Market, Revenue Growth Management, Digital Commerce.

Qualification Required

• Bachelor's qualification in Finance, Accounting, Information Systems, Computer Science, Engineering or related
• MBA or Masters in the relevant field of study is a definite advantage

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day.We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. Weseek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Don’t provide your bank or credit card details when applying for jobs.

It is strictly against Deloitte policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Deloitte will ask candidates to pay a fee at any time.

#J-18808-Ljbffr

Role Overview:

We are seeking a dynamic and strategic Consulting Corporate Function Manager to join our Strategy & Operations team. This role is pivotal in driving enterprise-wide cost optimisation initiatives, enhancing operational efficiency, and supporting corporate functions through strategic consulting and transformation efforts.

Specific responsibilities include but are not limited to:

• Lead and deliver strategic consulting projects across corporate functions (Finance, HR, IT, etc.) with a strong focus on cost optimisation and operational excellence.
• Partner with senior stakeholders to build value cases and implement sustainable efficiency improvements.
• Develop and execute transformation roadmaps aligned with business objectives and market trends.
• Conduct in-depth analysis of operational data to inform decision-making and performance improvement.
• Facilitate cross-functional collaboration to ensure alignment and successful execution of strategic initiatives.
• Monitor and report on project progress, risks, and outcomes to executive leadership.
• Stay abreast of industry best practices and emerging trends in cost optimisation and corporate strategy.

Preferred experience, skills and qualifications:

• Bachelor’s degree in Business, Finance, Economics, or related field; MBA or relevant postgraduate qualification preferred.
• 6+ years of experience in strategy consulting, corporate transformation, or operations management.
• Proven track record in leading cost optimisation initiatives within large organisations or consulting environments.
• Strong analytical and problem-solving skills, with proficiency in data-driven decision-making.
• Excellent stakeholder management and communication skills.
• Experience working in or consulting for corporate functions such as Finance, HR, or IT is highly advantageous.

Management Level

Job Description & Summary

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Role Overview:

We are seeking a dynamic and strategic Consulting Corporate Function Manager to join our Strategy & Operations team. This role is pivotal in driving enterprise-wide cost optimisation initiatives, enhancing operational efficiency, and supporting corporate functions through strategic consulting and transformation efforts.

Specific responsibilities include but are not limited to:

• Lead and deliver strategic consulting projects across corporate functions (Finance, HR, IT, etc.) with a strong focus on cost optimisation and operational excellence.

• Partner with senior stakeholders to build value cases and implement sustainable efficiency improvements.

• Develop and execute transformation roadmaps aligned with business objectives and market trends.

• Conduct in-depth analysis of operational data to inform decision-making and performance improvement.

• Facilitate cross-functional collaboration to ensure alignment and successful execution of strategic initiatives.

• Monitor and report on project progress, risks, and outcomes to executive leadership.

• Stay abreast of industry best practices and emerging trends in cost optimisation and corporate strategy.

Preferred experience, skills and qualifications:

• Bachelor’s degree in Business , Finance, Economics, or related field; MBA or relevant postgraduate qualification preferred.

• 6+ years of experience in strategy consulting, corporate transformation, or operations management.

• Proven track record in leading cost optimisation initiatives within large organisations or consulting environments.

• Strong analytical and problem-solving skills, with proficiency in data-driven decision-making.

• Excellent stakeholder management and communication skills.

• Experience working in or consulting for corporate functions such as Finance, HR, or IT is highly advantageous .

Travel Requirements

Available for Work Visa Sponsorship?

Job Posting End Date