50 Configuration Management jobs in South Africa
Configuration Management Specialist
Posted 7 days ago
Job Viewed
Job Description
“We encourage people with disabilities to apply.”
Summary:
The role will be responsible for:
- Managing and leading the strategic planning, implementation, and management of the Configuration Management Database (CMDB) within the ServiceNow platform.
- Managing the Flexera Tool Discovery agents and infrastructure in Massmart.
- Assisting with software licencing assessments and optimizations.
- The role includes maintaining the ServiceNow and Flexera discovery infrastructure as well as understanding and managing integrations with various configuration management and monitoring toolsets in the Massmart Technology landscape.
- Implementation and management of the ServiceNow Common Services Data Model (CSDM), ensuring the CSDM and Service Catalogue is fit-for purpose and aligns to Massmart’s Business capabilities.
- The role must ensure that the CMDB is integrated with and supports all ITIL processes in ServiceNow.
- Provide fit-for purpose CMDB reporting and insights.
FUNCTIONS / RESPONSIBILITIES:
Strategic Planning
- Lead the design, implementation, and ongoing management of the ServiceNow CMDB and CSDM model, ensuring accurate and complete configuration and services data.
- Lead the initiative to implement and manage a complete CMDB for Massmart Technology.
- Provide input into the overall strategy and roadmap for IT Service Management & Delivery, collaborating with other vertical heads
- Plan and lead the integration of the CMDB into Massmart ITIL processes.
- Plan and lead the implementation of the CSDM model.
- Oversee regular scrutiny of the developed strategy to keep up-to-date with latest trends in the external environment and budget for changes taking place within the organization
- Lead and/or work within a PMO environment to monitor ongoing status of each initiative to ensure progress is aligned with the project plans
Systems Management
- Be a ServiceNow subject matter expert, ensuring the system success as the unified system of record.
- Lead the integration of asset and configuration data with other ITSM processes and external systems.
- Oversee discovery tools (e.g., ServiceNow and Flexera Discovery, SCCM, SolarWinds, SCOM integrations) and ensure data accuracy and timely updates.
- Provide post implementation and upgrade support including, but not limited to, monitoring application performance, debugging support, and system/unit testing.
- Support the ServiceNow platform team with enhancements, upgrades, and module expansions as they relate to CMDB and Asset Management.
- Perform system checks
- Manage system access, role allocation and security
- Develop and maintain governance and data quality standards for the CMDB to support ITSM processes such as Incident, Problem, Change, and Asset Management.
- Develop IT policies and processes that are aligned to guidelines stipulated by the Massmart Group & Walmart.
- Get approval & sign off on polices and processes from technology Executive & Senior Executives.
- Define and enforce CMDB policies, standards, and procedures in alignment with ITIL and industry best practices.
- Document business requirements and utilize ServiceNow for process enforcement
- Suggest ways to improve existing processes and/or create additional ones to improve quality and efficiency.
Operations management
- Maintains quality service by establishing and enforcing organization standards.
- Maintain quality data within ServiceNow with the assistance of various business stakeholders
- Maintain standards across ServiceNow modules and comply to ITIL guidelines.
- Adapt to business requirements.
- Ensure system integrity, data integrity and credibility.
- Participation in resolving incidents and problems within SLA and maintaining a minimum of 97% SLA score.
- Manage audits and compliance reporting for configuration and asset data.
Configuration and Change management
- Responsible for overseeing configuration management planning in Massmart specifically related to Service Now, CMDB and any associated Integrations into these platforms
- Describe and document standards for configuration identification, change control, configuration status entering and configuration audits
- Regulate the change process to make sure only approved and validated changes are incorporated into product documents
- Support audits to verify that the built software has met the requirements of all baselines
- Oversee the work of change administrator to ensure that all CIs are registered and statuses are maintained accurately
- Collaborate with stakeholders across IT, security, and business teams to capture, model, and maintain configuration items (CIs) and their relationships.
- Regularly liaison with other teams in the Service Management & Delivery vertical, Technology and core Business Stakeholders for assistance with change configuration and release
- Liaison with Walmart to leverage relevant expertise in the area, as required
Knowledge Management
- Keep abreast with latest tools, technologies and trends in the area of change configuration and release that have the potential to be deployed in Massmart
- Serve as an enabler for innovative solutions and foresee trends in technology
- Develop and enable process improvements champion standards and operational health
- Comprehend and grasp complex systems implementations
- Keep abreast of advancements and changes in the ServiceNow platform and develop an understanding of how new features can be leveraged to provide business solutions.
- Work directly with end users to resolve support issues
- Drive and develop skills and knowledge within the ITSM platform and services.
Capability Building
- Be a true service provider - understand your customers’ needs and encourage your team to deliver a great service internally and externally
- Provide mentoring, guidance, and oversight to junior administrators or analysts as needed.
Requirements:
Minimum Academic, Professional Qualifications and Experience required for this position
- Bachelor’s degree in Computer Science or related field
- Minimum 5 years of experience working with ServiceNow, with a focus on CMDB implementation and management.
- ServiceNow Certified – e.g., Certified System Administrator (CSA) and/or CMDB/ITOM certifications.
- Demonstrated experience implementing CMDB in large, enterprise environments, including planning, data modelling, and governance.
- Strong knowledge and hands-on experience with IT Asset Management (ITAM) and its integration with CMDB.
- Experience with ServiceNow Discovery, MID Servers, and third-party integration tools.
- Solid understanding of ITIL v3 or v4 frameworks; ITIL certification is a plus.
- Experience with additional ServiceNow modules such as ITSM, ITOM, HAM/SAM.
- Familiarity with cloud and on-premises infrastructure environments.
- Experience with CMDB visualization and reporting tools.
- Previous experience managing a team or leading cross-functional projects.
- Demonstrated experience in providing guidance and assistance in change, configuration and release management.
- Demonstrate experience and technical understating of Infrastructure and Applications in order to support the CMDB infrastructure.
Competencies and Skills
Core Competencies
- Ability to analyze complex data sets and produce insights and actionable recommendations.
- Excellent communication skills, both written and verbal.
- Strong organizational and problem-solving skills.
- Ability to work closely with other internal teams, both in IT and the businesses
- Ability to lead large teams and drive consensus
- Ability to plan and prioritize tasks
- Ability to apply critical thinking and ensure quick decision making
“Employment Equity Policy Requirements may be applicable”
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Information Technology
- Industries Retail
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#J-18808-LjbffrConfiguration Management Analyst I
Posted 1 day ago
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Job Description
1 month ago Be among the first 25 applicants
Overview
SCCI is seeking a
Pascagoula, MS.
SCCI offers a comprehensive and competitive benefits package including Health, Dental, Vision, Life and Disability benefits, 401k with Company Match, time off consisting of 2 weeks of paid vacation, 48 hours of sick/personal leave, and 11 paid Holidays.
Overview
SCCI is seeking a Configuration Management (CM) Analyst I to join our team! The successful candidate will be proactively engaged on a team providing varied CM support to the AEGIS program as a member of the Pascagoula Aegis Test Team. This position is located in Pascagoula, MS.
SCCI offers a comprehensive and competitive benefits package including Health, Dental, Vision, Life and Disability benefits, 401k with Company Match, time off consisting of 2 weeks of paid vacation, 48 hours of sick/personal leave, and 11 paid Holidays.
Responsibilities
- Conduct Physical Configuration Audits for the Aegis Weapons and Combat Systems equipment warehouses and onboard ship in Pascagoula and at Post-Shakedown Availability/Pre-Overseas Movement (PSA/POM) sites for DDG-51 class Destroyers
- Utilize the Advanced Barcode Audit Configuration Accounting System (ABACAS) to download AEGIS Combat Systems (ACS) breakdown data from the Navy’s Advanced Configuration Control and Engineering Status System (ACCESS) database
- Capture Label and Modification Plate Configuration Item data points employing the ABACAS barcode scanning tool
- Upload audited data to the ACCESS Staging area researching and adding required CAGE and NSN information
- Assist with resolving data item discrepancies generating CM Issues in coordination with Dahlgren Element Analysts
- Coordinate with and brief Ship’s Systems Test Officer (STO) when conducting audits aboard DDG-51 class destroyers observing all shipboard protocols
- Review PSA work packages and planning letters coordinating with Ship’s Force for timeframe to conduct audit near end of Obligation Work Limiting Date (OWLD) timeframe
- Provide metrics and QA to supervisor in support of all weeklies and Contract Deliverables (CDRLs) including monthlies and ship audit reports
- Employ technical expertise to assist in the development and maintenance of CM processes, policies, and Standard Operating Procedures (SOPs) based on program requirements
- Must be a U.S. Citizen and have an Active Secret Security Clearance
- High School Diploma
- One (1) - Three (3) years of related experience in Configuration Management and/or auditing support
- Lifting, bending and climbing in support of receipt and audit inspection of equipment in the warehouse and onboard ship
- Proficient with MS Office tools (Word, Excel, PowerPoint) and working knowledge of Adobe Pro
- Ability to support travel for potentially up to 2 weeks at a time for PSA/POM Configuration Audits and occasional meetings
- Self-starter with strong technical skills and ability to learn new technologies quickly
- Must have the ability to multi-task in a fast-paced environment
- Excellent written and oral communication skills
- Must be able to work independently or with a team
- Must have the ability to interface with customers, management, and employees
- Must have attention to detail, produce quality work, and have a drive for results
- Prior shipyard or shipboard experience
- Experience related to weapons systems and/or US Navy programs
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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Sign in to set job alerts for “Configuration Management Analyst” roles. Configuration Management (CM) Analyst I/IIQuantico, VA $87,000.00-$93,000.00 1 month ago
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#J-18808-LjbffrIM Configuration Management Specialist
Posted 7 days ago
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Join to apply for the IM Configuration Management Specialist role at Sasol
Continue with Google Continue with Google
14 hours ago Be among the first 25 applicants
Join to apply for the IM Configuration Management Specialist role at Sasol
Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.
Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.
Job Req Id
8995
Closing Date
01 August 2025
OME
CML: Information Management
Geographical Area
Sandton/Secunda/Sasolburg
Purpose of Job
We are seeking a experienced Configuration Manager, A Configuration Management (CM) Specialist is responsible for overseeing and maintaining the integrity and consistency of a product's performance, functionality, and physical attributes throughout its lifecycle. This role involves managing configuration items, ensuring proper documentation, and implementing changes in a controlled manner.
Maintain and improve processes, working methods, and tools including configuration management of computer systems, networks, and workstations, development activities of software and performance tools, and distribution of software and applications.
Track and control documents on configuration changes including concepts of operation, requirements, preliminary and detailed system definition, system design, performance monitoring tools, and production software.
Keep the Configuration Management Database (CMDB) updated and perform audits on the actual CMDB and aligning to ServiceNow CSDM modelling
Key Accountabilities
Configuration Identification: Establish and maintain a comprehensive list of configuration items (CIs) and their attributes.
Configuration Control: Implement and manage processes for controlling changes to CIs, ensuring that all changes are documented and approved.
Configuration Status Accounting: Maintain accurate records of the status, history, and versioning of CIs.
Configuration Audits: Conduct regular audits to verify that CIs conform to their documented requirements and standards.
Documentation Management: Ensure that all configuration-related documentation is up-to-date, accessible, and properly maintained.
Change Management: Facilitate and oversee the change management process, ensuring that changes are evaluated, approved, and implemented effectively.
Risk Management: Identify and mitigate risks associated with configuration changes and management processes.
Stakeholder Communication: Communicate effectively with stakeholders to ensure they are informed about configuration management activities and changes.
Training and Support: Provide training and support to team members on configuration management processes and tools.
Continuous Improvement: Continuously evaluate and improve configuration management practices to enhance efficiency and effectiveness.
Responsible for defining and delivering the strategic management and day to day operations of our CMDB within the ServiceNOw platform including setting OKR
Develop, implement and maintain policies and procedures for CMDB data governance, ensuring data accuracy, completeness and compliance
Promote CMDB utilization and value across key ITIL processes and stakeholders
Collaborate with IT and Business stakeholders to implement effective processes for onboarding/change/offboarding of configuration items and services
Manages and mentor stakeholders and teams on the ways of work and requirements
Provide regular reporting to all key stakeholders covering governance, CMDB maturity. Data quality and CMDB roadmap activities
Plan the integration strategy for the CMDB with other master data sources
Implement and manage all aspects of configuration management best practices to support our business and its future growth opportunities
Implement and educate the business around ServiceNow Common Service Data Model (CSDM) to optimize the benefits
Mentor the organization on Configuration Management services, concepts, policies and procedures
Improve and develop process, working methods, and tools.
Implement approved changes to CMDB structure including attributes and relationships.
Plan a schedule of independent audits and perform audits on the CMDB comparing its content with the actual IT infrastructure.
Secure the overall quality assurance process to include properly formatted metadata, common look and feel pages, and navigation buttons.
Provide executive support to the configuration management board. Schedule meetings, develop agendas, help project managers who are on the agenda, and support the chair with running meetings.
Handle the configuration of software executables (e.g. development, test, staging, and production).
Build and maintain positive relationships with customers to enable the achievement of requirements and guarantee CMDB integrity.
Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.
Formal Education
University Bachelor’s Degree
ITIL Foundation
ServiceNow certification
Minimum Requirement
This role is ideally suited to someone who has 6+ years experienced as a hands on configuration manager preferably within an IT Service Management function
- Extensive hands=on experience managing and maturing a CMDB within the ServiceNow platform including in-depth knowledge of ITOM Discovery and Event management, service mapping and embedding into the core ITSM processes)Incident, Problem, Change and Request management
- Experience co-ordinating and managing data policies and ownership, integrating data from other master data sources and IRE
- Previous experience introducing ServiceNow CSDM)beyond walk stage) and improving overall maturity
- Strong knowledge of ITIL V4.0
- Good base level networking and infrastructure knowledge
BC_Collaborates
TC_Document and Model User Requirements
TC_Policies and Procedures
BC_Customer Focus
BC_Manages Complexity
TC_IM Application Development
TC_Market Analysis
BC_Tech Savvy
TC_Information Management
BC_Ensures Accountability
TC_B_Effective Communication
TC_B_Attention to Detail
BC_Self-development
Sasol is an equal opportunity and affirmative action employer. Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success. Sasol is committed to the full inclusion of all suitably qualified individuals. Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan. This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.
Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Chemical Manufacturing
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#J-18808-LjbffrPeople Systems Administration Manager
Posted 7 days ago
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Job Description
Moving your career forward
Our CEO, Angus spotted that many vans on the roads are half full or empty at any given time and so AnyVan was born in 2009 to create the world's most efficient technology logistics platform and help halve the number of miles driven.
We've achieved incredible milestones since then, including securing the largest funding round for a UK tech logistics company from Vitruvian Partners. Today, AnyVan is the largest and fastest-growing company in the logistics space, with big ambitions for the future.
We're committed to moving that's miles better and have helped over 8 million customers across the UK, Ireland and Europe (France, Germany, Italy, Spain) and over 150,000 customers have rated us excellent on Trustpilot.
By using innovative technology, we're transforming the moving experience, cutting costs and doing our part for the planet to make sure moving doesn't cost the earth. We've saved enough miles to travel 1,185 times around the world, reduce 8520 tonnes of carbon annually and are proud to be the only carbon neutral removals and delivery company in the UK!
We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you!
Right now, we’re on the hunt for a People Systems Guru to help us build the backbone of our people function. You’ll be the person behind the scenes making sure our people processes, systems, and compliance run smoothly, so we can scale up without missing a beat.
If you love improving processes, geeking out over HR systems, and being the go to for all things people operations, keep reading!
What you'll be doing:
Build a solid framework for our people processes so we can scale efficiently across countries.
Own our HRIS (we use Bamboo) and know how to optimise it to save time, automate tasks, and get useful data out.
Take charge of all post-offer admin: background checks, visa sponsorship, contracts, etc making sure new hires have a smooth journey.
Help shape onboarding experiences that minimise the admin required whilst keeping candidate experience high and business risk low.
Lead off-boarding processes that protect the business and leave departing employees with a positive impression.
Enable our finance team to run payroll smoothly for new joiners, leavers, promotions, etc and make sure all data changes are captured and reflected accurately.
Manage the end to end benefits administration process quickly and effectively.
Keep all our systems and records up to date, and create people reports that help the business make smart decisions.
Work with external partners like benefits providers, payroll providers, etc to keep things running smoothly.
Assist our Head of HR by keeping one eye on any legislation changes, etc that are coming in that may impact us and reflect any changes needed in our processes, documentation, etc.
Stay sharp on all things AnyVan — our products, processes, policies, and service standards.
Jump in on any other ad-hoc people operations work that comes up (because there’s always something new in a scale-up!). For example we're growing fast, so there's opportunity to assist our Head of HR by researching employment laws, benefits, and local requirements in new markets.
What you’ll need to succeed
Solid experience in a people operations role in a fast-paced environment.
You'll be used to working in small, highly visible teams with lots of accountability.
A track record of building processes that genuinely solve business challenges.
Confidence in documenting processes, writing policies, and creating clear process flows.
Strong understand of HR legislation and how to apply in an SME to keep things moving quickly whilst minimising business risk.
Hands-on experience with HR and Payroll systems like Bamboo, Sage, Payfit and you know how to get the most out of them.
A data-driven mindset, with the ability to build reports and use people metrics to inform decisions.
Exceptional attention to detail and the ability to juggle multiple priorities at once.
The ability to deliver quality work at pace.
Strong alignment with our company values.
Why you’ll love working here
At AnyVan, you’ll join a passionate, driven team that’s scaling at pace. We’re informal but professional, ambitious but human, and we believe in working hard while having fun along the way. You’ll have the chance to make a real impact, own meaningful work, and help shape the future of our people operations as we continue to grow across borders.
Perks of the job:
A highly competitive salary that reflects your value
Take a Break: 20 days of holiday plus public holidays and Christmas Eve on us
Keeping you healthy: ZAR1,000 per month towards medical aid with Momentum or Discovery
Prepare for the future: Pension Fund with 5% employee and 5% employer contributions
Travel : We've got your evening commute covered with transport home after 7pm, car park space if you drive and showers and towels if you cycle
Keeping you refreshed: Enjoy an in-house barista and free fruit every day
Social Scene: Thursday and Friday drinks, and regular social activities
Celebrating Success: 1/4 performance awards with prizes and an annual performance awards - last years winner enjoyed a 4 day all expenses paid trip to the French alps!
Skills Booster: Opportunity to join a disruptive Technology Leader and be part of a fast-growing, innovative company reshaping the industry
Our company values are:
Have fun, get it done (work hard play hard, satisfaction in results, do the right thing)
Progress over perfection (Innovate and disrupt, Curious and adaptable, Work quick, learn quicker)
One team thinking big (Collaborate and communicate, Celebrate wins, Embrace challenges)
DE&I
We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.
#J-18808-LjbffrSpecialist: Systems Administration & Reporting
Posted 13 days ago
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Listing reference: atns_000541
Listing status: Online
Apply by: 5 December 2024
Position summaryJob category: Human Resources and Recruitment
Location: Bedfordview
Contract: Permanent
Remuneration: Market Related
EE position: No
IntroductionApplications are invited for the position of Specialist: Systems Administration & Reporting (Peromnes Grade 8) based at Head Office, Bruma. The successful applicant will be reporting to the Payroll Manager. The purpose of this role is to collect, retrieve, analyse, process, maintain and store Human Capital data and information for reporting and management decision-making purposes and to provide management with detailed interpretation of employee data reports to highlight trends and/or areas of concern for continuous improvement.
Key ResponsibilitiesProvision of key HC data and information: Collect, retrieve, analyse, process, maintain, store and provide key data and information related to human resources for management decision-making purposes; use HC data analytics to filter information requests to produce meaningful management reports; convert data obtained from the HRM system into meaningful information related to Human Capital performance indicators.
HC Reporting: Provide formal monthly and quarterly Human Capital reports to required internal and external stakeholders; collect data from various sources, analyse, interpret and compile reports; provide management with detailed interpretation of MIS reports based on employee data.
HCM System Performance: Implement, maintain, coordinate and optimise HCM system modules; act as liaison between the HC and Technology & Information departments; conduct user testing of new developments on the HCM system module.
Stakeholder Relations Management: Provide information and assistance to HC Business Partners, HC Consultants, and HC Administrators; develop and maintain sound relationships with relevant stakeholders.
Minimum Qualifications:- Diploma in Informatics/Computer Science/HR Management or related field
- Completed training in HRM system e.g. Oracle, SAP, etc. / databases is an advantage
- Minimum 3 - 5 years’ experience in HRIS and database administration
- Experience in the analysis and provision of key HR data and management information
- Experience in managing an HRM system e.g. Oracle, SAP etc.
ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups as per the Employment Equity Act of 1998 are encouraged to apply. People with disabilities are encouraged to apply.
#J-18808-LjbffrSpecialist: systems administration & reporting
Posted today
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Specialist: e-Research Systems Administration
Posted 11 days ago
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Job Description
The University of the Western Cape has over the past few years steadily become one of the research-led teaching and learning universities in South Africa, with the capacity to produce and advance new knowledge in recognised research strength and the translation of this knowledge through innovation endeavours. In order to accelerate research, the University established the eResearch Unit in the office of the DVC (Research and Innovation) in 2019. This unit supports and promotes the use of advanced information technologies to enable better, faster and higher-impact research at UWC.
An exciting opportunity exists in the eResearch Unit for a suitably qualified candidate to the position of Specialist: eResearch Systems Administration. The appointed person will be responsible for managing High Performance Computing (HPC), cloud-integrated systems, and Research Data Management (RDM) solutions to deliver scalable, reliable computational resources. The role involves installing, configuring, operating, and maintaining Linux, Windows, and application systems that support research infrastructure. Key tasks include managing research software environments, monitoring system health, troubleshooting, and ensuring optimal performance and security. The Specialist: eResearch Systems Administration applies predictive analytics to optimize resource usage and maintain compliance with cybersecurity and regulatory standards. Additionally, the role provides technical consultation, user training, and documentation, while implementing improvements that align with the eResearch Office’s strategic objectives to support computational and data-driven research.
The successful candidate will be responsible for, but not limited to, the following key areas:
- High Performance and Cloud-integrated Computing infrastructure management
- Provisioning and lifecycle management of research software environments
- Research data management infrastructure support
- User access management and authentication on eResearch infrastructure
- Predictive system monitoring and intelligent resource optimization
- Researcher enablement, technical consulting, and capacity building
- Assume other ad hoc tasks related to the eResearch Office’s mission
Minimum Requirements :(Qualification & Experience)
- A relevant Honours degree or a relevant equivalent qualification at NQF8 in Computer Science, Information Technology or Computer Engineering
- A minimum of 5 years of experience in systems administration with a proven track record managing Linux- and Windows-based servers, storage systems, and enterprise IT environments.
- Practical experience with technologies such as SLURM, OpenStack, AWS, or Azure for research computing.
- Practical experience with RDM platforms such as iRODS, YoDa, or equivalent, and familiarity with research data capture tools like REDCap. A strong understanding of FAIR data principles is essential.
Added Advantage:
- A Master’s degree (NQF 9 level) in statistics, mathematics, computer science or other quantitative fields.
Required competencies: (skills, knowledge, and behavioural attributes)
- Ability to use scripting languages such as Bash or Python to automate system tasks and workflows.
- Adept at engaging with researchers, delivering user training, and developing clear, comprehensive technical documentation.
- Adaptable to the rapidly evolving landscape of research IT infrastructure, with a proactive approach to acquiring new skills and technologies.
- A high level of integrity in handling sensitive information
- Ability to work independently as well as part of a team, use initiative, and be flexible.
- Sound knowledge of university research environment, including relevant legislation and policies
- Project management skills
- Excellent communication skills– written and verbal
- Excellent interpersonal skills
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Software Systems and Administration Controller
Posted today
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Job Description
Ivanhoe Mines is a leading international mining company with business offices throughout the globe. We believe that mining, done right, with purpose, vision, and a commitment to environmental and social responsibility, will play a significant role in the world’s transition to clean energy. At Ivanhoe, we prioritize the growth, learning, and skill development of our people, empowering them to reach their full potential. With a portfolio of world-class assets, we offer a dynamic and inclusive environment that presents exceptional career opportunities.
Disclaimer - this role is not open to third-party providers. Applications from third parties will be considered as direct applications.
Purpose Of The RoleIvanhoe Marketing is a newly established Commodity marketing, Sales and Logistics entity within the Ivanhoe Group of Companies. The role supports troubleshooting, managing user accounts on the company's TMS and WMS System, providing technical support, monitoring system performance, reporting, and analysis to optimize supply chain performance.
Duties And Responsibilities System Management:- Main point of contact for all 3rd Parties LSPs and training on the Wire application.
- Management and allocation of user profiles, permissions, and access rights.
- Act as a point of contact for software-related issues and provide troubleshooting support.
- Support setup and configuration of WIRE modules for new clients or locations.
- Monitor system health and data flow across WIRE interfaces.
- Identify and resolve data discrepancies affecting operations.
- Coordinate with IT/System Vendors for maintenance, updates, and new features.
- Reconcile real-time data syncing between WIRE and external systems.
- Provide technical support to ensure system uptime during operations.
- Implement improvements in administrative workflows.
- Train users on data entry, workflows, and reporting modules.
- Main point of contact for third-party logistics partners regarding WIRE usage.
- Support communication between site supervisors, logistics teams, and developers.
- Prepare performance reports and track system utilization.
- Support month-end reporting, including demurrage calculations.
- Prepare logistics performance and cost reports.
- Generate ad-hoc reports as needed.
- Suggest and implement workflow improvements.
- Conclude monthly demurrage calculations.
- Prepare logistics performance reports.
- Diploma or Degree in Information Systems, Logistics, Business Administration, or related field.
- 4-5 years’ experience in system support or logistics administration.
- Experience with WMS, TMS, or platforms like WIRE is advantageous.
- Data analysis and problem detection skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Excel and computer skills.
- Ability to multitask in a fast-paced environment.
- Analytical thinking and process optimization focus.
- Problem-solving skills and ability to work under pressure.
- Effective communication and relationship-building skills.
- Time management, adaptability, and risk awareness.
- Self-starter with the ability to work independently and in teams.
- Energetic with good follow-through skills.
- Willingness to train others and provide supervision.
When applying, submit a PDF CV. Shortlisted candidates will be contacted for an interview and must provide certified copies of ID/passport, driver's license, and qualifications within 3 months. If you do not hear within 14 days of the closing date, consider your application unsuccessful.
#J-18808-LjbffrSoftware Systems and Administration Controller
Posted 5 days ago
Job Viewed
Job Description
Ivanhoe Mines is a leading international mining company with business offices throughout the globe. We believe that mining, done right, with purpose, vision, and a commitment to environmental and social responsibility, will play a significant role in the world’s transition to clean energy. At Ivanhoe, we prioritize the growth, learning, and skill development of our people, empowering them to reach their full potential. With a portfolio of world-class assets, we offer a dynamic and inclusive environment that presents exceptional career opportunities.
Disclaimer - this role is not open to any third-party providers and any application received from a third-party will be considered as a direct application.
Purpose of the role:
Ivanhoe Marketing is a newly established Commodity marketing, Sales and Logistics entity within the Ivanhoe Group of Companies.
The purpose of the role is to support the Team on the troubleshooting; managing user accounts on the company's TMSand WMS System. This person will provide technical support to users and monitor the system performance, reporting and analysis through efficient administration, monitoring key metrics, maintaining accurate records, support, liaising with stakeholders to optimize supply chain performance.
Duties and Responsibilities:
- Main point of Contact for all 3rd Parties LSP's and training of the Wire application
- Management and Allocation of User Profiles,
- Permissions and access rights, including the Database thereof.
- Act as a point of contact for any Software related issues
- Provide technical support to users and troubleshooting problems.
- Support the setup and configuration of WIRE modules for new clients or locations
- Monitor system health and data flow across WIRE interfaces
- Identify and resolve data discrepancies affecting truck verification, sampling, weighing, or dispatch operations
- Coordinate with IT/System Vendors for maintenance, updates, and new feature deployments
- Reconcile real-time data syncing between WIRE and external systems where applicable
- Provide on-site and remote technical support to ensure system uptime and functionality during operations
- Suggest and implement improvements in administrative workflows.
- Train users on correct data entry, system workflows and reporting modules
- Serve as the main point of contact for third-party logistics partners regarding WIRE usage
- Support communication between site supervisors, logistics teams, and system developers
- Prepare daily, weekly and monthly performance reports (e.g., throughput, discrepancies, downtime, cost analysis)
- Track system utilization, user activity logs, and report generation timelines.
- Support month-end reporting including demurrage calculations, aligning to each LSP’s contractual Terms
- Prepare various reports on logistics performance, logistic costs, including the monthly spend and delivery timelines
- Prepare ad-hoc reports and data analysis as required by senior management
- Suggest and implement improvements in administrative workflows.
- Concluding of each months Demurrage Calculations, aligning to each LSP's contractual Terms
- Prepare various reports on logistics performance, Logistic Costs, including the Monthly Spend and delivery timelines.
- Minimum Qualification - Diploma or Degree in Information Systems, Logistics, Business Administration, or related field.
- 2–3 years’ experience in system support or logistics administration.
- Prior experience with WMS, TMS, or platforms like WIRE is an advantage
Personal Competencies should include:
- Ability to analyze data and easily detect data inconsistencies.
- Strong organizational skills and attention to detail
- Excellent computer skills including proficiency in Microsoft Excel
- Ability to multitask and work in a fast-paced environment.
- Analytical thinker with a focus on process optimization.
- Problem-solving mindset and ability to work under pressure.
- Must be able to liaise confidently and establish excellent working relationships.
- Excellent Time Management with attention to urgency.
- Adaptable in a constantly changing environment.
- Ability to identify risks and improvements.
- Dynamic self-starter that doesn’t need to be told what to do and how to do it and comfortable working independently and equally within a team.
- Operate in a collaborative manner and focus on Output, not Input.
- To be energetic with good follow through skills.
- Ability to work in a team environment, and willingness to train and provide supervision as needed.
When applying, please submit a PDF version of your CV. Should you be shortlisted a Representative of the Recruitment department will be in touch to set up an interview. Kindly note that prior to the interview confirmation, you will need to provide certified copies (certification within a 3-month period) of your ID/passport, driver's license and qualifications.
Should you not hear from us within 14 days of the closing date please consider your application unsuccessful.
#J-18808-LjbffrSoftware systems and administration controller
Posted today
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