38 Community Support jobs in South Africa

Community Support Receptionist

R45000 - R55000 Y Job Duck

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Job Description

JOB DUCK IS HIRING A COMMUNITY SUPPORT RECEPTIONIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a warm, organized, and personable Community Support Receptionist to be the welcoming first point of contact for clients, partners, and visitors. This role is critical to maintaining a friendly front office environment that reflects the organization's commitment to community support, responsive service, and excellence. Join a mission-driven company that plays a key role in funding public services across the U.S. Work in a supportive and efficient environment that values technology, community engagement, and client care, while supporting a team dedicated to broader social impact.

Schedule:

Monday to Friday from 9:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

  • Answering phone calls, de-escalating anger, and providing basic information
  • Transferring calls to appropriate departments and personnel
  • Calling visitors or clients to provide updates about requests or appointments
  • Front desk management: greeting visitors, directing inquiries, and handling incoming calls
  • Supporting clients, property owners, attorneys, and government representatives with questions and resource navigation
  • Administrative tasks: managing mail, scheduling appointments, maintaining office supplies, and internal communications
  • Basic data entry and recordkeeping, updating client records in the internal system
  • Navigating web platforms for form submissions and information requests

What We're Looking For:

  • At least one to two years of experience supporting reception or administrative roles
  • Experience in legal, financial, or government environments preferred
  • Familiarity with CRM Birdeye and VOIP Elevate (a plus)
  • Fluency in spoken and written English, professional tone
  • Ability to multitask effectively in a fast-paced environment
  • Excellent active listening and communication skills
  • Customer service-oriented with a personable and professional demeanor
  • Ability to handle "rough" callers with tact and empathy
  • Critical thinking and proactive attitude
  • Willingness to support the team and go above and beyond
  • Honest, hardworking, and respectful
  • Strong organizational skills and attention to detail
  • Comfortable with web platforms, email, and office software
  • Discretion and confidentiality with sensitive information
  • Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
  • Quiet, distraction-free remote work environment

What's In It for You?

  • Monthly compensation starting from
    1015 USD to 1100 USD
  • Paid time off
    and holiday pay.
  • Referral and annual
    bonuses.
  • 100% Remote,
    Full-Time, Long-Term Career Opportunity.
  • Parental leave.
  • Opportunities for professional development and training
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

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Social Work Supervisor

Khayelitsha, Western Cape R250000 - R550000 Y Western Cape Department of Health

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Job Description

Closing Date

2025/11/10

Reference Number

WCG

Tracking Number

DSD 86/2025

Job Title

Social Work Supervisor: Service Delivery Teams (2 posts available in Khayelitsha), Ref No. DSD 86/2025

Department

Social Development

Salary level

OSD

Enquiries

Mr Q Arendse at

Job Type

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town / City

Khayelitsha

Job Purpose

The Department of Social Development, Western Cape Government has opportunities for two (2) suitably qualified and competent individuals to ensure that social work services are provided by supervisees through the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well being.

Minimum Requirements

Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the SACSSP; Registration with the SACSSP as a Social Worker; A minimum of 7 years appropriate experience in social work after registration as Social Worker with the SACSSP.

Recommendation

None.

Key Performance Areas

Ensure that a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes is rendered; Attend to any other matters that could result in or stem from social instability in any form; Supervise employees: Supervise and advise social workers, social auxiliary workers and volunteers to ensure an effective social work service; Keep up to date with new developments in the social work field; Supervise all the administrative functions required in the unit and undertake the higher level administrative functions.

Competencies

Knowledge of the following: Job related knowledge; Analytic, diagnostic, assessment tools, evaluation methods and processes; Personnel Management; Supervision Framework for Social Workers; Social Work legislation related to children; Social work theory and interventions; Information and Knowledge Management; Protocol and professional ethics. Skills needed: Communication (written and verbal); Proven computer literacy; Organising and planning; Project planning; Psycho social intervention; Report writing; Presentation and facilitation; Analytical and problem-solving; Client orientation and customer focus; A valid code B driving licence will be advantageous.

Remuneration

Grade 1: R – R per annum (OSD Prescribed)

Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD) are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees' service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to complete a practical assessment and attend the interview on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to You may contact the helpline at Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

This advertiser has chosen not to accept applicants from your region.

Professor / Associate Professor (Social Work)

R500000 - R1500000 Y University of Kwazulu-Natal

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Job Description

Listing reference: ukzn_

Listing status: Online

Apply by: 26 October 2025

Position summary

Industry: Education & Training

Job category: University and Academy

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

The University of KwaZulu-Natal is one of the top Universities in South Africa and in the top 500 Universities globally. The School of Social Sciences is well established with a strong research profile and has a large number of undergraduate and postgraduate students. The school has a Social Work programme with an established reputation for professional training as well as a vibrant postgraduate research programme.

Job description

  • The incumbent will be required to teach at undergraduate and postgraduate levels in Social Work.
  • In addition, the successful candidate will be expected to be actively engaged in research and supervise student research projects at undergraduate and post-graduate levels.
  • She/he will also be expected to contribute to other programmes and activities offered in the Discipline, including, but not limited to casework, groupwork and community work supervision; academic administration, leadership and mentoring; and community engagement.

The incumbent will report to the Academic Leader: Social Work

Minimum requirements

Professor

  • A PHD degree in Social Work or Cognate Discipline
  • A Master's degree in Social Work
  • At least 9 years of working and relevant experience in either teaching, research, or industry.
  • Excellent and sustained publication of independent research in quality scientific journals, appropriate for the level.
  • Excellent and sustained track record of successful attraction of external research grants
  • Excellent and sustained track record of successful supervision of postgraduate students at Masters and PhD level, appropriate for the level
  • Evidence of national and international recognition in a research area within the discipline
  • Evidence of strong and sustained academic leadership within the Discipline / School/ College/ University /Industry which includes mentorship and coaching
  • Evidence of registration with the South African Council for Social Service Professions (SACSSP)

Associate Professor

  • A PHD degree in Social Work or Cognate Discipline.
  • A Masters degree in Social Work.
  • At least 6 years of working and relevant experience in either teaching, research, or industry
  • Evidence of current and sustained publication of independent research in quality scientific journals, appropriate for the level
  • Evidence of sustained and successful attraction of external research grants
  • A sustained track record of successful supervision of postgraduate students at Masters and PhD level, appropriate for the level.
  • Evidence of national and international recognition in a research area within the
  • discipline.
  • Evidence of strong and sustained academic leadership within the Department / School/College/ University, which includes mentorship and coaching
  • Evidence of registration with the South African Council for Social Service Professions (SACSSP)

The closing date for receipt of applications is 05th September 2025.

Short-listed candidates may be expected to do a presentation on a specific topic.

Kindly note that the University of KwaZulu-Natal ("the University") is required to process any Personal Information (as defined by the Protection of Personal Act, 2013 "POPIA") submitted by candidates when applying for positions at the University. The provision of the Personal Information is a requirement in terms of the University's recruitment and selection process. The retention of any personal information is as a consequence of the University being bound by legislative requirements and / or good governance practices as well as record keeping for statistical purposes. The University will endeavour to ensure that the appropriate security measures are in place and implemented for both electronic and paper-based formats that are used for processing of the personal information recorded through this recruitment and selection process.

The University of KwaZulu-Natal (UKZN) is committed to meeting the objectives of Employment Equity to improve representivity within the Institution. Preference will be given to applicants from designated groups in accordance with our Employment Equity Plan.

  • Please do not send us copies of your degree and other certificates. We will request certified copies if you are short listed for interview.

  • Please read the advertisement carefully. We do not consider applicants who do not meet the minimum requirements.

  • The University is committed to Employment Equity.

  • The University reserves the right not to fill a vacancy.

  • Should you not hear from us within six weeks of the closing date, please assume you are unsuccessful

  • Please familiarise yourself with the University's Section 18 Notice regarding the processing of your Personal Information.

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Chief Officer - Adult Social Work - ABC12686

Aberdeen, Eastern Cape R1200000 - R3600000 Y Aberdeen City Council

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Job Description

Job Purpose
Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.
Location:
Marischal College, Broad Street, Aberdeen

Duration:
Permanent, Full Time

Roles that require PVG Membership
Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies
only
to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £1,505 per annum / 7.31 per hour)

The Council will pay for the PVG membership cost initially, either 8 for existing PVG scheme members, or 9 for non-members, and this cost will be deducted from an employee's first FULL month's salary payment.

About The Role
To lead on the strategic and operational delivery of Adult Social Work and Adult Social Care across the Health & Social Care Partnership. To take responsibility for the discharge of Social Work statutory duties including duties in relation to Adult Support and Protection. To lead, support and advise on the professional and clinical delivery of social work across all operational services within the IJB.

The Post Holder Needs To Hold As a Minimum
Qualified Social Worker

Extensive experience at senior management level

Postgraduate qualification in a relevant subject

Evidence of continued professional development

Membership of Protection of Vulnerable Groups Scheme or willingness to join

Registration with SSSC

The Postholder Is Able To Demonstrate
Skills & Experience in:
Considerable senior management experience in operational social work

Ability to lead and motivate staff and to manage resources effectively

Complex budget management knowledge and competence, including financial resource planning and deployment and contingency planning

Innovative use of locality assets/resources

Ability to lead and motivate multi-sector and community partnerships

Experience in leading and delivering complex change

Proven interpersonal and negotiating skills

Excellent communication skills

IT literacy

Understanding Of
Clinical and professional role of social work services

Leading and empowering staff within a multi-disciplinary and multi-agency team

Considerable knowledge and competence in ensuring standards of clinical & care

governance, and their application, are well understood and adhered to within their

jurisdiction

Breadth of understanding/experience in managing and delivering complex service

provision and redesign

Competence in understanding and working within a democratic system of governance

In depth knowledge of legislation and policy

Working under pressure and to tight deadlines

Commitment To
The integration of health and social care

The vision, values, aims and priorities of Aberdeen City IJB

The Local Outcome Improvement Plan

The principles and aims of Aberdeen City Council

About Us
Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working
We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident
We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact

Armed Forces
We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme
Role
We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

  • have a disability as defined by the Equality Act 2010 (all jobs)
  • looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
  • are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
  • have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
  • are New Scots aged 16-24 and are applying for any apprenticeships

Please note that eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.

Further information can be found

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Lecturer in the Department of Social Work

Stellenbosch, Western Cape R900000 - R1200000 Y Stellenbosch University

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Job Description

Duties/Pligte

  • Undergraduate teaching in the theoretical programme.
  • Undergraduate teaching and coordinating a year group in the practice education programme.
  • Postgraduate supervision.
  • Research and publication.
  • Participating in own and departmental social impact activities.
  • Performing administrative tasks associated with the mentioned duties.

  • Voorgraadse onderrig in die teoretiese program.

  • Voorgraadse onderrig en koördinering van `n jaargroep in die praktykonderrigprogram.
  • Nagraadse supervisie.
  • Navorsing en publikasies.
  • Deelname aan eie en departementele sosiale impak aktwiteite.
  • Uitvoering van administratiewe take verbandhoudend met die genoemde pligte.

Job Requirements/Pos Vereistes

  • PhD in Social Work, preferably in the field of child protection.
  • Registration with the South African Council for Social Service Professions.
  • Evidence of the ability to publish and present at conferences.
  • Professionally proficient in English, and willingness to function in a multilingual environment.
  • Relevant practice experience.

  • PhD in Maatskaplike Werk, verkieslik op die vakgebied van kinderbeskermingsdienste.

  • Registrasie by die Suid-Afrikaanse Raad vir Maatskaplike Diensberoepe.
  • Bewese vemoë om te publiseer en om voordragte by konferensies te lewer.
  • Professionele vaardigheid in Engels en bereidwilligheid om te funksioneer in ¿n meertalige omgewing.
  • Toepaslike praktykervaring.

Recommendation/Aanbeveling

  • Knowledge of the BSW Standards of the Social Work Curriculum in South Africa as stipulated by the CHE.
  • Experience with supervising undergraduate students in a Social Work practice education programme.
  • Knowledge and experience of online teaching and learning platforms.
  • Experience with independent research.
  • Strong leadership and teamwork capabilities.
  • Excellent communication skills.

  • Kennis van die MSW Standaarde van die Maatskaplike Werk Kurrikulum in Suid-Afrika soos gestipuleer deur die RHO.

  • Ervaring van supervisie aan voorgraadse studente in 'n Maatskaplike Werk praktykonderrigprogram.
  • Kennis en ervaring van aanlyn onderrig- en leerplatforms.
  • Ervaring van onafhanklike navorsing.
  • Sterk leierskap- en spanwerkvaardighede.
  • Uitstekende kommunikasievaardighede.

Applications must include the following:

  • A complete academic curriculum vitae.
  • A list of at least three contactable referees.
  • A one to two page cover letter where the candidate discuss their experience, research and teaching plans, and potential contribution to the Department of Social Work at Stellenbosch University.
  • A teaching portfolio (optional).

Aansoeke moet die volgende insluit:

  • 'n Volledige akademiese curriculum vitae.
  • 'n Lys van minstens drie verwysingspersone wat gekontak kan word.
  • 'n Een- tot twee-bladsy dekbrief waarin die kandidaat hul ervaring, navorsings- en onderrigplanne, asook moontlike bydrae tot die Departement Maatskaplike Werk aan die Universiteit

Stellenbosch uiteensit.

  • 'n Onderrigportefeulje (opsioneel).
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Support Services Assistant

Milnerton, Western Cape R200000 - R250000 Y Stodels Nurseries (Pty) Ltd.

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Job Description

Multi Award Winning Nursery-Stodels is looking for a meticulous and friendly Support Services Assistant to join the Support Services department at the Stodels Milnerton. The position will report directly to the Support Services Manager.

RESPONSIBILITIES:


•Assist the SSM with all admin duties including on boarding


•Action reports ( write offs, slow movers, mark down report etc)


•Putting stock on special that managers requires
•Checking specials report
•Action price changes


•Load and print boards and labels (in-house specials, advertised specials, club card specials, supplier deliveries etc)


•Assist with cashing up and manage cashing up process


•Petty cash management


•Process daily write offs


•Process purchase orders- stock order & non stock orders


•Compile quotations for customers


•Capture perpetual stock take data – as per stock takes done by security for the week


•Prep and action annual stock take


•Check that tills are neatly stapled and in order for head office.


•Ensure that all paperwork gets send to head office – Mon, Wed, Fri


•Process online club card applications


•Capturing of all admin related information
•Add staff to clock machine

CRITERIA NEEDED:


•2 years administrative experience


•Retail administrative experience is highly advantageous


•Computer literate (Excel, Word, SAP - advantageous)


•Ability to multi-task and prioritise duties, coupled with excellent attention to detail


•Excellent communication skills on all levels


•Must be self motivated and assertive and have a sense of urgency and able to prioritise

Job Types: Full-time, Permanent

Application Question(s):

  • What is you expected Cost to Company?

Work Location: In person

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Social Auxiliary Worker: Social Work Services (2 posts available), Ref No. DSD 33/2024

R200000 - R250000 Y Western Cape Government

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Job Description

Job Purpose

The Department of Social Development, Western Cape Government has opportunities for suitably qualified and competent Social Auxiliary Workers to provide assistance and support to Social Workers with the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being under the guidance and supervision of the Social Worker.

Minimum Requirements

Grade 1: Grade 10 plus completion of the learnership to allow registration with the South African Council for Social Service Professions (SACSSP) as Social Auxiliary Worker; Registration with the SACSSP as Social Auxiliary Worker; A valid code B driving licence.

Recommendation

None.

Key Performance Areas

Provide assistance and support to social workers with the rendering of a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant departmental programmes; Assist social workers to attend to any other matters that could result in, or stem from, social instability in any form; Continuous professional development; Perform administrative support functions in support of social workers as required of the job.

Competencies

Knowledge and basic understanding of the following: Human behaviour, relationship system and social issues; South African Social Welfare context the policy and practice of developmental social welfare services; South African judicial system and the legislation governing and impacting of social auxiliary work; Basic knowledge of financial matters related to social auxiliary work; Good communication (written and verbal); Proven computer literacy; Information and Knowledge Management (Keep precise records and compile accurate reports); Organising and planning skills; Presentation and facilitation skills; Report writing skills; Problem solving and analytical skills; Client orientation and customer focus skills.

Remuneration

Grade 1: R Grade 3: R per annum (as prescribed by OSD).

Note on remuneration: to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD), the middle-management service (MMS) and contract positions are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. MMS remuneration packages are flexible and may be individually structured as prescribed. Where remuneration is not indicated as CTE, employees' service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to complete a practical assessment and attend the interview on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to You may contact the helpline at Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Attachments (if applicable)
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Office Support Services Coordinator

R180000 - R250000 Y FirstRand

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Job Description

Job Description

To provide office support services to staff and to visitors by serving appropriate beverages and refreshments and ensuring the common areas, meetings rooms and kitchen is clean, tidy and fully provisioned at all times.

To provide/set up refreshments for meetings in conference boardrooms and coordinate services with catering and IT support.

  • Ensure daily cleanliness of work environment including offices, kitchens and relevant equipment.
  • Establish efficient work procedures and schedules that allow for optimisation and tracking of own work and deliverables.
  • Prepare trolleys and boardrooms by laying out clean cups, sugar, milk, hot water, coffee, and tea sachets.
  • Collect cups in the boardrooms after each meeting and ensure there are clean cups for the next meeting.
  • Move around with the trolley and collect dirty cups on desks.
  • Serve employees and guests tea or coffee in accordance with their specific preferences.
  • Keep photocopier and printer(s) stocked with paper.
  • Engage in ad-hoc filing activities for employees.
  • Assist with reception duties on the relevant floor when required.
  • Assist business unit with ad hoc administration and mail deliveries.
  • Prepare boardrooms and meeting rooms by laying out clean crockery cutlery and refreshments.
  • Collect and clean crockery after each meeting and refresh board and meeting rooms in preparation for upcoming meetings in line with agreed standards.
  • Fetch milk from the main kitchen on arrival each morning, and clean and restock the milk container in coffee machines.
  • Keep the kitchen clean and tidy including fridges, microwaves and tables and ensure all equipment is clean and in good working order; report machines or equipment that do not seem to be working.
  • Pack and unload the dishwasher.
  • Stock fridges with water and cold drinks as per deliveries
  • Liaise with Food and Beverage Storeman to order and fetch stock as required in line with agreed procedures
  • Order biscuits from the canteen or liaise with the secretaries to order them.
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
  • Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
  • Take ownership of personal career development leveraging formal and informal opportunities.
  • Read situations and organisational realities.
  • Set aside personal agenda for the greater good.
  • Deliver physical mail to its recipients, between floors and across buildings.
  • Take responsibility for the monthly ordering of groceries such as milk, tea, coffee, etc., from designated external catering company and manage the daily or monthly issuing thereof.
  • Liaise with internal storekeeper on a monthly basis to order and fetch groceries.
  • Promote a friendly cooperative climate.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Administrator - Support Services - NPSD

R250000 - R350000 Y South African Reserve Bank

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Job Description

Brief description

The main purpose of this position is to perform administrative tasks in support of departmental operations and divisional deliverables within the National Payment System Department (NPSD) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:

  • Engage in short-term planning and perform tasks against work plans as defined with the team leader/manager.
  • Provide administrative and support services to the Business Support Division and NPSD as a whole.
  • Provide support to the divisional manager through diary management (including logistical arrangements for appointments and travel), co-ordinate and track invitations and due dates to ensure timely responses to requests, prepare relevant documentation and reports (from consolidated information), and execute secretarial duties such as agenda preparation, minute taking and co-ordinating appropriate follow-up actions where applicable.
  • Perform general tasks in support of NPSD's financial administration and ensure the timely submission of accurate payment information.
  • Support the team leader/manager in his/her role as a sub-record manager as well as a training, facilities, information technology (IT) and fixed assets representative, and in effectively managing the requirements and resources of NPSD.
  • Ensure the effective management of departmental facilities' requirements and resources, including NPSD's secondary site.
  • Coordinate the planning and logistical arrangements for departmental events and functions.
  • Coordinate the department's digital content across internet, intranet, and extranet platforms, ensuring timely responses to related inquiries.
  • Engage effectively with internal and external stakeholders through effective relationship building.
  • Perform administrative duties on an ad hoc or projects basis as requested by the team leader/manager, including relieving team members as required, while ensuring compliance with relevant guidelines, standards and policies.
  • Perform work independently within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
  • Diagnose problems and choose and/or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
  • Willingly address any gaps in own performance of tasks and activities against the required standard(s).
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Provincial Support Services Manager

R250000 - R450000 Y DEMOCRATIC ALLIANCE

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Job Description

The successful candidate will be responsible for:

  • Ensuring effective and efficient functioning of the following in the province, including, but not limited to:
  • Human resources
  • Membership
  • Statutory obligations
  • VRM
  • Candidate selection
  • Performance assessments
  • Facilities management
  • Information systems & technology
  • Provincial administration
  • Management of party offices, including health and safety
  • Effectively managing and directing all support staff

Please submit your application by 15 October 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered

Minimum requirements:

  • National Senior Certificate or equivalent
  • Tertiary qualification in Business/Management (advantageous)
  • Relevant staff management experience, including on project basis or completion of the Party's Management Readiness Programme (applicable to internal candidates)
  • Experience in a facilities management/support services role
  • Experience in creating and implementing systems
  • Experience in recruitment and selection and performance management (advantageous)
  • Information system and technology skills at intermediate level
  • Strong computer literacy, particularly MS Office Suite and Zoom
  • Valid driver's license with access to a vehicle for daily business related use

Skills:

  • Coordinating and leadership
  • Written and verbal communication
  • Time management and organisation
  • Administration and attention to detail

Abilities:

  • Process and understand complex and technical information
  • Analyse and interpret statistical data
  • Apply sound judgement and decision-making
  • Ability to manage multiple tasks with competing levels of priority
  • Use initiative in high-pressure situations
  • Work effectively and energetically around a demanding work schedule, including working irregular hours on a frequent basis
  • Be outcomes-orientated, not simply task-orientated
  • Work independently

Knowledge and Commitment:

  • Knowledge of the local, provincial and national political and legislative framework and dynamics
  • Commitment to the principles, policies and programme of action of the Democratic Alliance
  • Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary.
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