47 Community Coordinator jobs in South Africa
Community Coordinator
Posted today
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Location: Workshop17 Newlands Cricket Ground
Benefits: Medical aid & Provident Fund contribution
Job brief
As the face and ambassador of Workshop17 Newlands Cricket Ground, you will be the primary point of contact for our members and guests. Your mission is to deliver an unforgettable “wow” experience, making every interaction memorable, fostering a sense of community, and inspiring clients to return for their next event. You will exemplify exceptional customer service, consistently demonstrating a friendly, approachable, and professional demeanour toward guests and colleagues alike.
You’ll be a multi-tasker who can “wear many hats” while maintaining a warm, approachable presence. Supporting the team to deliver five-star service will be second nature to you, as will anticipating the needs of members and guests before they even have to ask. If you consider yourself a customer service superstar with a can-do attitude, exceptional work ethic, and an eye for detail, this is the role for you.
You’ll work closely with the Location Manager and a dedicated on-site team, collaborating to ensure every event is a resounding success. We’re looking for someone calm under pressure, focused on the bigger picture, and passionate about creating perfect days for our Workshop17 NCG members and clients.
Working at Workshop17
Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our 14 unique locations across Johannesburg, Cape Town, Paarl, Ballito and Mauritius offer our members a fully serviced, flexible high-tech co-working space, providing a platform for innovation, community, learning and culture.
Why work for us?
Besides being the best co-working place in Africa, we’re a dynamic and passionate team that works smart, in an energetic, fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. Suppose you are a straight-talking and multi-tasking individual who’s all about customer service and can effortlessly handle heavy workloads and everyday glitches. In that case, we want you to be part of our growing team at Workshop17 NCG.
Required Skills & Characteristics
- Energetic, friendly and ambitious professional.
- Ability to deliver exceptional services despite heavy workloads.
- Proactive, passionate and reliable problem-solver who thrives on providing exceptional customer experiences.
- Collaborator and team player.
- Meticulous
- Integrity and professionalism.
Community Management
- Assist the team with a variety of tasks, including but not limited to: walkthroughs, space inspections, reception duties, parking requests, and managing the credit card sheet.
- Utilise the my.w17 community platform to manage member information and engagement.
- Handle member and community queries promptly, escalating issues when necessary to ensure swift resolution.
- Drive member and community engagement initiatives to foster a vibrant, connected environment.
- Conduct regular maintenance walkthroughs to ensure the facility meets high standards of cleanliness and functionality.
- Oversee facilities management tasks, including space cleanliness, setup, cleaning coordination, and logging maintenance requests via our support platform.
- Conduct regular stock-takes and oversee monthly supply orders to ensure the location is consistently well-stocked and operational needs are met.
- Gather and record detailed client and organisational information daily, updating the CRM and my.w17 platform accurately.
- Facilitate referrals and cross-location opportunities, including meeting rooms and workspace bookings.
- Generate and track leads within the CRM to support business growth and membership expansion.
- Raise supplier purchase orders promptly, and ensure all invoices are prepared accurately and issued promptly.
- Ensure all suppliers are set up in the system without delay to meet payment deadlines and maintain positive vendor relationships.
- Assist with maintaining location debtors.
- Assist in managing payments and invoice runs.
- Deliver consistently exceptional, 5-star service to all clients and members, going above and beyond to exceed expectations.
- Respond to all community and event requests professionally and in a timely manner.
- Provide general support to the location team and assist across departments as needed to ensure smooth operations.
- Act as the point of contact and stand-in for the Location Manager during their absence, maintaining continuity and leadership on-site.
Ideal Qualifications/Experience
- A diploma or degree in Hospitality Management, Business Administration, Facilities Management, Community Management, or a related field is preferred. Certifications in Customer Service, Office Management, or Facilities Coordination are advantageous.
- Management: To allocate resources effectively and avoid overspending.
- Minimum 2–4 years of relevant experience in community management, facilities coordination, office support, or a similar client-facing operational role.
- Demonstrated experience managing space and building maintenance tasks, including conducting walkthroughs and coordinating cleaning and repairs.
- Proven ability to manage financial administration tasks such as raising purchase orders, managing invoices, and overseeing debtors.
- Familiarity with CRM systems and community engagement platforms.
- Track record in business development activities, including lead generation, client engagement, and facilitating cross-location referrals.
- Strong history of delivering exceptional customer service, consistently exceeding client and member expectations.
- Experience working collaboratively within a team and stepping into leadership roles as required, including acting as a stand-in for management.
- Excellent communication and interpersonal skills to effectively engage with members, clients, suppliers, and internal teams.
- Strong organisational skills with the ability to multitask and prioritise responsibilities effectively.
- Proactive problem-solving capabilities, able to anticipate issues and take initiative to resolve them.
- Detail-oriented with a focus on accuracy, particularly in financial and administrative tasks.
- Tech-savvy and adaptable, with the ability to quickly learn and use digital platforms and software.
- A customer-centric mindset combined with a friendly, approachable demeanour.
- Reliable, flexible, and calm under pressure, with a positive, can-do attitude.
Online Community Coordinator
Posted 13 days ago
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Job Description
1 week ago Be among the first 25 applicants
Working Hours: UK Hours (Monday to Friday)
Remote Recruitment is on the lookout for an enthusiastic and organized Online Community Coordinator to join our team. In this pivotal role, you will assist in managing our online community, cultivating member engagement, and ensuring a positive environment for all participants. Your focus will be on coordinating activities, moderating discussions, and helping to implement community initiatives that enhance interaction and connection among members.
If you have a passion for community building, excellent organizational skills, and a knack for communicating effectively in a digital space, we want to hear from you!
Responsibilities
- Support the development and execution of community engagement initiatives to foster interaction among members.
- Assist in moderating online discussions and ensure adherence to community guidelines.
- Coordinate community events, workshops, and webinars to encourage participation and networking.
- Engage with community members regularly to create a welcoming atmosphere and respond to inquiries.
- Create and manage content for community platforms, including newsletters and social media updates.
- Monitor community activity and provide insights to help enhance the overall member experience.
- Collaborate with the marketing team to align community efforts with broader organizational goals.
- Stay updated on industry trends to implement best practices in community management.
Qualifications and Experience
- Previous experience in a community coordination or management role is an advantage.
- Excellent written and verbal communication skills, with a friendly and engaging tone.
- Strong organizational abilities with attention to detail in managing multiple tasks.
- Basic understanding of community engagement strategies and best practices.
- Familiarity with social media platforms, community management tools, and online forums.
- Ability to analyze community metrics and identify areas for improvement.
- Self-motivated and able to work independently in a remote environment.
- A passion for connecting with people and fostering inclusive online communities.
- Degree in Communications, Marketing, or a relevant field is preferred.
- Experience in event planning or coordination is a plus.
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Staffing and Recruiting
Referrals increase your chances of interviewing at Remote Recruitment by 2x
Get notified about new Community Coordinator jobs in South Africa .
Johannesburg, Gauteng, South Africa $600.00-$00.00 8 hours ago
Cape Town, Western Cape, South Africa 600.00- 800.00 8 hours ago
Johannesburg, Gauteng, South Africa 600.00- 800.00 1 week ago
Johannesburg, Gauteng, South Africa 600.00- 800.00 1 week ago
Cape Town, Western Cape, South Africa 600.00- 800.00 1 week ago
Johannesburg, Gauteng, South Africa 600.00- 800.00 1 month ago
Cape Town, Western Cape, South Africa 7.00- 10.00 12 hours ago
City of Johannesburg, Gauteng, South Africa 1 day ago
Cape Town, Western Cape, South Africa 600.00- 800.00 1 week ago
Pretoria, Gauteng, South Africa 1 day ago
Executive Assistant (Workflow Automation Focus)South Africa 12,000.00- 36,000.00 12 hours ago
Member Experience Specialist - South Africa Remote Administrative Assistant – Operations & Research FocusJohannesburg, Gauteng, South Africa $6 0.00- 800.00 1 week ago
Community & CRM Manager - Remote Anywhere (Part-Time) Executive Assistant (Workflow Automation Focus)Johannesburg, Gauteng, South Africa 12,000.00- 36,000.00 12 hours ago
Community Operations Project CoordinatorJohannesburg, Gauteng, South Africa ZAR25,000.00-ZAR33,000.00 2 months ago
Remote Administrative Assistant – Operations & Research SupportJohannesburg, Gauteng, South Africa $6 0.00- 800.00 2 days ago
Executive Assistant (Workflow Automation Focus)Cape Town, Western Cape, South Africa 12,000.00- 36,000.00 12 hours ago
Remote Administrative Assistant – Operations & Research FocusCape Town, Western Cape, South Africa $6 0.00- 800.00 1 week ago
Remote Administrative Assistant – Operations & Research SupportCape Town, Western Cape, South Africa $6 0.00- 800.00 2 days ago
Johannesburg, Gauteng, South Africa 3 months ago
South Africa 15,600.00- 19,200.00 4 days ago
Cape Town, Western Cape, South Africa 3 months ago
South Africa 1,100.00- 1,500.00 3 weeks ago
Arabic & English Transcribers (Remote)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOnline community coordinator
Posted today
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Community Operations Project Coordinator
Posted 5 days ago
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Job Description
Community Operations Project Coordinator Full Time (40 hrs per week), South Africa - Remote At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.
About The Company : Join an innovative U.S.-based equity firm managing multiple SEC-registered growth-stage funds.
The company is a discreet, invite-only community comprising selected unicorn founders and the world's top business angels, all deeply vested in each other's success.
Their mission is to unite the great minds of our time, preserve and accumulate their legacies, and amplify their positive impact on humanity.
This commitment to fostering a collaborative environment makes it a remarkable place to work.
With a strong focus on innovation and efficiency, they provide a unique environment where talented professionals can thrive.
Their team operates globally, with employees working remotely within UK time zones to ensure seamless collaboration.
About The Role : The company is looking for a Community Operations Project Coordinator to support the Head of Community in structuring and optimising workflows, managing projects, and ensuring seamless operations within a high-calibre network of investors.
This role requires a highly organised and tech-savvy professional who can automate processes, manage events, standardise operational procedures, and create digital solutions that enhance community engagement.
The ideal candidate will be hands-on, proactive, and eager to implement innovative strategies to streamline operations.
Responsibilities : Process Optimisation & Automation – Develop and implement automated workflows to streamline community interactions, ensuring consistency and efficiency in communication and engagement.
Event Coordination – Assist in planning and executing community events, including venue research, budget management, logistics coordination, and post-event evaluations.
Content & Digital Tools Management – Create and maintain community resources, newsletters, presentations, and other communication materials using tools such as Notion and Figma.
Community Data Organisation – Maintain an organised database of community members, tracking key details and interactions to enhance personalised engagement.
Standardisation of Budgets & Documentation – Develop templates and systems to ensure all event budgets, expenses, and operational processes remain consistent and easily comparable across different locations.
Member Engagement & Communication – Support the Head of Community in structuring member interactions, automating standard responses, and enhancing communication strategies to ensure efficiency at scale.
Technology & CRM Integration – Identify and implement digital tools or CRM systems that improve community management and facilitate seamless access to member information.
Requirements : Highly Organised & Detail-Oriented – A meticulous approach to structuring workflows, standardising processes, and managing multiple tasks efficiently.
Tech-Savvy & Digitally Proficient – Strong experience with tools such as Notion, Figma, Miro, ChatGPT, Google Sheets, and CRM platforms.
Ability to research and implement new digital solutions.
Process Automation & Problem-Solving Mindset – Comfortable with automating workflows, optimising communication processes, and proactively finding solutions to operational challenges.
Experience in Project or Event Coordination – Previous experience in organising and managing events, from logistics to execution, with a focus on efficiency and consistency.
Excellent Written & Verbal Communication – Fluent English proficiency, with the ability to draft clear, concise, and engaging content for internal and external communication.
Ability to Work in a Fast-Paced Environment – Self-motivated, adaptable, and capable of managing priorities in a dynamic, international team.
Understanding of Community Operations & CRM Systems – Knowledge of structuring databases, tracking member interactions, and leveraging digital tools for community engagement is a plus.
Global Perspective & Cultural Awareness – Comfortable working with an international team and engaging with high-profile members from diverse backgrounds.
Ability to work aligned to UK business operating hours This is an exciting opportunity to join a high-growth company that values innovation, operational excellence, and community engagement.
If you are a highly organised, digital-first professional eager to contribute to a dynamic and fast-paced environment, we'd love to hear from you!
J Ljbffr
Create a job alert for this searchProject Coordinator • Johannesburg, Gauteng
#J-18808-LjbffrCommunity Operations Project Coordinator
Posted today
Job Viewed
Job Description
Community Operations Project Coordinator Full Time (40 hrs per week), South Africa - Remote At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.
About The Company : Join an innovative U.S.-based equity firm managing multiple SEC-registered growth-stage funds.
The company is a discreet, invite-only community comprising selected unicorn founders and the world's top business angels, all deeply vested in each other's success.
Their mission is to unite the great minds of our time, preserve and accumulate their legacies, and amplify their positive impact on humanity.
This commitment to fostering a collaborative environment makes it a remarkable place to work.
With a strong focus on innovation and efficiency, they provide a unique environment where talented professionals can thrive.
Their team operates globally, with employees working remotely within UK time zones to ensure seamless collaboration.
About The Role : The company is looking for a Community Operations Project Coordinator to support the Head of Community in structuring and optimising workflows, managing projects, and ensuring seamless operations within a high-calibre network of investors.
This role requires a highly organised and tech-savvy professional who can automate processes, manage events, standardise operational procedures, and create digital solutions that enhance community engagement.
The ideal candidate will be hands-on, proactive, and eager to implement innovative strategies to streamline operations.
Responsibilities : Process Optimisation & Automation – Develop and implement automated workflows to streamline community interactions, ensuring consistency and efficiency in communication and engagement.
Event Coordination – Assist in planning and executing community events, including venue research, budget management, logistics coordination, and post-event evaluations.
Content & Digital Tools Management – Create and maintain community resources, newsletters, presentations, and other communication materials using tools such as Notion and Figma.
Community Data Organisation – Maintain an organised database of community members, tracking key details and interactions to enhance personalised engagement.
Standardisation of Budgets & Documentation – Develop templates and systems to ensure all event budgets, expenses, and operational processes remain consistent and easily comparable across different locations.
Member Engagement & Communication – Support the Head of Community in structuring member interactions, automating standard responses, and enhancing communication strategies to ensure efficiency at scale.
Technology & CRM Integration – Identify and implement digital tools or CRM systems that improve community management and facilitate seamless access to member information.
Requirements : Highly Organised & Detail-Oriented – A meticulous approach to structuring workflows, standardising processes, and managing multiple tasks efficiently.
Tech-Savvy & Digitally Proficient – Strong experience with tools such as Notion, Figma, Miro, ChatGPT, Google Sheets, and CRM platforms.
Ability to research and implement new digital solutions.
Process Automation & Problem-Solving Mindset – Comfortable with automating workflows, optimising communication processes, and proactively finding solutions to operational challenges.
Experience in Project or Event Coordination – Previous experience in organising and managing events, from logistics to execution, with a focus on efficiency and consistency.
Excellent Written & Verbal Communication – Fluent English proficiency, with the ability to draft clear, concise, and engaging content for internal and external communication.
Ability to Work in a Fast-Paced Environment – Self-motivated, adaptable, and capable of managing priorities in a dynamic, international team.
Understanding of Community Operations & CRM Systems – Knowledge of structuring databases, tracking member interactions, and leveraging digital tools for community engagement is a plus.
Global Perspective & Cultural Awareness – Comfortable working with an international team and engaging with high-profile members from diverse backgrounds.
Ability to work aligned to UK business operating hours This is an exciting opportunity to join a high-growth company that values innovation, operational excellence, and community engagement.
If you are a highly organised, digital-first professional eager to contribute to a dynamic and fast-paced environment, we'd love to hear from you!
J Ljbffr
Create a job alert for this searchProject Coordinator • Johannesburg, Gauteng
#J-18808-LjbffrCommunity operations project coordinator
Posted today
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Community operations project coordinator
Posted today
Job Viewed
Job Description
Be The First To Know
About the latest Community coordinator Jobs in South Africa !
Project Coordinator (Community Management) – Remote
Posted 13 days ago
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Job Description
Hours per week: 10-20
Interview process: 2 interviews
Start date: ASAP
For international contractors, this is structured as a freelance engagement. For those based in the US, it is classified as a W2 engagement.
Reddit Collectible AvatarsThe Reddit Collectible Avatars program is an innovative initiative designed to engage the Reddit community through unique and creative digital collectibles. This program offers artists and creators the opportunity to design and share their own avatar collections, which users can purchase and utilize across the Reddit platform. It emphasizes originality, creativity, and community interaction, allowing users to express themselves with distinct, personalized avatars designed and sold by Reddit Creators.
Position Overview:We are seeking a dedicated Operations Coordinator to support operations on the Collectible Avatar Creator Program. This role involves overseeing various operational tasks, ensuring smooth workflows, and maintaining high standards of efficiency and effectiveness in our processes.
Key Responsibilities:- Review Queue Monitoring: Regularly monitor the review queue, identifying items approaching their service level agreement (SLA) deadlines, and coordinate with relevant team members to address these promptly. This task requires approximately 1-2 hours per week.
- Escalation Queue Processing: Examine the engineering and design escalation queues for hidden items and flag unoriginal work or AI-generated content, dedicating around 1 hour per week to this task.
- Staging Pipeline Oversight: Monitor the staging pipeline to identify and resolve any stuck items by requesting upload retries, a task taking about 15 minutes weekly.
- Community Management: Add newly onboarded artists to the r/CollectibleCreators subreddit and moderate the r/CollectibleAvatars and r/CollectibleCreators forums. This role involves around 10 minutes per week for adding artists and 1 hour per week for moderation, depending on the level of activity.
- Dynamic Layout Updates: Regularly update the shop’s dynamic layout, requiring approximately 15 minutes of attention each week.
- Zendesk Queue Monitoring: Oversee the creator Zendesk queue, dedicating around 6 hours per week to ensure timely and effective support responses.
- Modmail Coordination: Manage creator modmail communications, a task currently taking around 15 minutes per week, with a note to possibly phase this out in favor of Zendesk consolidation.
- Onboarding Support: Assist with creator onboarding issues, such as addressing Persona false positives and stripe resets, with time commitment varying from 0 to 10 minutes weekly.
- Contractor Liaison: Review the work of TELUS contractors, responding to their inquiries as needed, which requires about 30 minutes per week.
- Content Organization: Manage updates for HCA and other tutorial content, which occurs sporadically.
- Enforcement and Legal Response: Coordinate the enforcement of artist bans and handle responses to takedowns, with time commitments varying based on need, approximately 1 hour per ban and 4 hours per takedown.
- Proven experience in operational coordination or a similar role.
- Excellent communication and organizational skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficient in using digital tools and platforms for task management.
- Strong problem-solving skills and attention to detail.
This role is crucial for maintaining the operational integrity and efficiency of our projects. The ideal candidate will be proactive, detail-oriented, and capable of managing various tasks in a fast-paced environment.
#J-18808-LjbffrProject Coordinator (Community Management) - Remote
Posted today
Job Viewed
Job Description
Job Description
Hours per week: 10-20
Interview process: 2 interviews
Start date: ASAP
For international contractors, this is structured as a freelance engagement. For those based in the US, it is classified as a W2 engagement.
Reddit Collectible AvatarsThe Reddit Collectible Avatars program is an innovative initiative designed to engage the Reddit community through unique and creative digital collectibles. This program offers artists and creators the opportunity to design and share their own avatar collections, which users can purchase and utilize across the Reddit platform. It emphasizes originality, creativity, and community interaction, allowing users to express themselves with distinct, personalized avatars designed and sold by Reddit Creators.
Position Overview:We are seeking a dedicated Operations Coordinator to support operations on the Collectible Avatar Creator Program. This role involves overseeing various operational tasks, ensuring smooth workflows, and maintaining high standards of efficiency and effectiveness in our processes.
Key Responsibilities:- Review Queue Monitoring: Regularly monitor the review queue, identifying items approaching their service level agreement (SLA) deadlines, and coordinate with relevant team members to address these promptly. This task requires approximately 1-2 hours per week.
- Escalation Queue Processing: Examine the engineering and design escalation queues for hidden items and flag unoriginal work or AI-generated content, dedicating around 1 hour per week to this task.
- Staging Pipeline Oversight: Monitor the staging pipeline to identify and resolve any stuck items by requesting upload retries, a task taking about 15 minutes weekly.
- Community Management: Add newly onboarded artists to the r/CollectibleCreators subreddit and moderate the r/CollectibleAvatars and r/CollectibleCreators forums. This role involves around 10 minutes per week for adding artists and 1 hour per week for moderation, depending on the level of activity.
- Dynamic Layout Updates: Regularly update the shop’s dynamic layout, requiring approximately 15 minutes of attention each week.
- Zendesk Queue Monitoring: Oversee the creator Zendesk queue, dedicating around 6 hours per week to ensure timely and effective support responses.
- Modmail Coordination: Manage creator modmail communications, a task currently taking around 15 minutes per week, with a note to possibly phase this out in favor of Zendesk consolidation.
- Onboarding Support: Assist with creator onboarding issues, such as addressing Persona false positives and stripe resets, with time commitment varying from 0 to 10 minutes weekly.
- Contractor Liaison: Review the work of TELUS contractors, responding to their inquiries as needed, which requires about 30 minutes per week.
- Content Organization: Manage updates for HCA and other tutorial content, which occurs sporadically.
- Enforcement and Legal Response: Coordinate the enforcement of artist bans and handle responses to takedowns, with time commitments varying based on need, approximately 1 hour per ban and 4 hours per takedown.
- Proven experience in operational coordination or a similar role.
- Excellent communication and organizational skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficient in using digital tools and platforms for task management.
- Strong problem-solving skills and attention to detail.
This role is crucial for maintaining the operational integrity and efficiency of our projects. The ideal candidate will be proactive, detail-oriented, and capable of managing various tasks in a fast-paced environment.
#J-18808-LjbffrProject coordinator (community management) – remote
Posted today
Job Viewed